JW Pierson Company

HVAC services, J.W. Pierson

J.W. Pierson delivers home heating oil, provides excellent service for your heating and air conditioning, and installs heating and AC equipment.

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JW Pierson Company Contact Details

  • 89 Dodd St, East Orange, NJ 07017
  • 973-609-1292
  • Thursday 8AM to 5PM
    Friday 8AM to 5PM
    Saturday Closed
    Sunday Closed
    Monday 8AM to 5PM
    Tuesday 8AM to 5PM
    Wednesday 8AM to 5PM
  • https://jwpierson.com/
  • Facebook, Linkedin

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JW Pierson Company Reviews ( 71 )

  1. It’s amazing mergers affect the company’s quality of customer service and value. Having an oil tank is the biggest regret buying a house and you can only top it off to make it worst is a company like this being inconsiderate in a customers …

  2. I highly recommend this company. Professional and friendly office staff with excellent service technicians. Always there when I need them. LOVE that I access my account online at anytime.

  3. I am a new customer with JW Pierson and had an issue this morning with my boiler not starting. I called them before 8am and they were here and had it fixed by 9am. Great experience thus far!

  4. Incompetent office staff caused us to run out of oil. Incompetent service staff caused a 15 year old furnace to need replacement. JW Pierson used to be a reliable company. What happened?

  5. I have been a customer for nearly 18 years. I have emergency calls answered promptly, furnace tune ups done meticulously and I have never been involved in any communication that hasn’t been helpful and pleasant.

  6. We have been using JW Pierson for almost 20 years now and could not be happier with them. Deliveries are seamless and their service is fantastic – they are always available.

  7. I’ve used Pierson Oil for 20+ years. Whenever I have had to call with an issue, an experienced serviceman arrived as quickly as possible and resolved the problem. Would never think of using anyone else!

  8. Lousy service. I have been a customer over 35 years and now I can’t get someone to help me. I am having a problem with my pipes banging I called and got an emergency guy who couldn’t look into it because I had heat and a lot of people …

  9. The people that answer the phone are rude, lazy and act like you’re inconveniencing them and they’re doing you a huge favor. I’ve found only one person who is friendly, does her job, and actually cares to help you. Overall it’s a good …

  10. I had my oil burner serviced today. The technician was friendly, polite and efficient. He gave me a verbal report about the condition of my burner and was on his way. He arrived on time. I have found over the past few years that every …

  11. Excellent customer service. Never feel like I am just a number when I call but get to speak to someone who wants to help. Highly recommend J.W. Pierson to everyone who has oil heat.

  12. Very pleased with the annual boiler maintenance service carried out by Joe. He was thorough, experienced and explained his work very clearly. Also, he was happy to answer all our questions!

  13. Fraud Fraud Fraud
    Tried to make us buy a new oil storage tank that was not necessary. Kept changing their story about what was wrong with it. Told us that they could get us a new …

  14. Friendly and dependable staff. On time maintenance visit for our annual boiler tune up. Very happy with the professional service we received from the J.W.Pierson crew.

  15. On December 29, 2017 at 10:00 I ran out of heating oil. I called news years eve and they were able to get me a delivery. I called again because I couldn’t get the furnace started. I was told all the techs were so busy helping others but the …

  16. We love Tom and the whole Pierson family. They have taken care of our home heating for 25 years. As freelancers we sometimes run low on funds and they have always been understanding, speedy and professional.

  17. We have been the Pierson Oil customer for 10 years and loyally paying all dues and bills. Unfortunately, our recent experience is not great. Our tank showed that we had half of it full when they refueled us. However, because of the air …

  18. Our heat broke down last night, at approx 5 pm. I called JW for an emergency service call. They came within an hour which was amazing, because no one else wanted to come because it was past 5 pm. …

  19. I’m reviewing again this time with the right name because that was my only response to my last review it’s still two weeks I have no heat I’ve had multiple service technicians here and yet none of them can seem to fix the problem I had heat …

  20. The work was fine very well they were courteous and very professional.
    I did not get much instruction as to the operation of the automatic fill or how to bypass if needed. Also some wiring was left uncovered capped but the look was …

  21. I had been using another oil company, whom I was very dissatisfied with, and decided to call JW Pierson. My parents used them for over 30 years, and were always very satisfied with their service. Like my parents, I’ve been very impressed …

  22. I have been a customer of J W Pierson for more than five years and have always had the most courteous and prompt service whether I was calling because of a problem with my furnace or just to schedule an annual cleaning. The service …

  23. I have been i loyal customer for almost 5 years. Last year was tough on everyone financially. So i admit i did fall behind on payments. So i call to pay my account, and my account has been sent to a lawyer!! And they are trying to charge me …

  24. Pierson has delivered my oil and serviced my furnace for many years. They are reliable, dependable and very pleasant on the phone. The offer great service and a good product at a fair price!

  25. Pierson delivered very reliable service to old boiler but in 2018 I had their expert
    meet me and look at my old 50 year old boiler and tell me the burner was still …

  26. I’ve used J.W. Pierson Oil for over 30 years. I didn’t have to search for a company because my grandparents used the company for their home until they passed away. The company is always timely and quick when delivering oil. Theres’ been …

  27. I’m a second generation customer of J W Pierson. My parents never used a different home heating oil company. So I followed that tradition. Their service technicians are highly skilled and trustworthy. They make every effort to make …

  28. I couldn’t be happier with the great service I get from J.W. Pierson Co.
    I never have to worry about running out of fuel oil because they know just when to make a delivery so I never run low. …

  29. I Recently had a service call and the service Tech who came was going to run out without talking to me to tell me what he replaced. I had to call him back. Later that night I went down the basement and he had add not drained the kitchen …

  30. JW Pierson is an excellent community minded company. They have been my oil company for my family since 1968. They are professional, responsive and competitively priced. When I have had an issue with my boiler they came out to my home …

  31. We have been customers of J.W. Pierson for quite a few years. They are reliable and knowledgeable. We have an old furnace and when we have had issues with oil leakage or breakdown they are quick to respond and go above and beyond to help.

  32. I am a loyal fan of J.W. Pierson Oil. We have been customers since buying our house in 1994. Just the other day, we had our annual oil burner tune-up, which is always thorough and reliable. I think the fellow’s name was James, and he has been working for the company for 40 years! He knew oil burners inside out. I’m grateful.

  33. Excellent company. Caring employees from the people who answer the phones to the techs who do repairs. Great service, prompt and reliable. Highly recommend. Thank you Julie❣️

  34. Pierson Oil has been one of the best companies we’ve dealt with. They have always responded to us, the customer and our needs as a priority. One New Year’s Eve our furnace went out and a Pierson technician was at our house within what …

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