Just got a quote of replacing my cracked screen on my iPhone 6 that’s about 5 years old and they quoted me at 155.00!!!! What that’s basically how much it’s worth, so shocked.
Love this Radio Shack in Kalona! They have ink, cell phones, lots of computer stuff, gifts,etc, etc, Best of all the employees can fix lots of techy problems. We really appreciate you, Kalona Radio Shack!
I had to drive from Washington to Kalona to find an obscure part that no one carried in the town. These guys had everything I needed and they were not pushy or rude. I will be returning to RS.
Annie was very polite and made me feel at easy. It was her first time upgrading and transferring a number to a new phone, but she did great. We are a nonprofit organization and will use KCTC again for our Boost Mobile needs. Thank you Annie.
100% ready to take advantage of you! Be warned. My grandparents were looking to get an antenna installed, and a service personal came from KCTC to see what options they had. All he said was it couldn’t be done for that they wanted. But out …
They give you so much more for your money, the customer service is fantastic. Not one complaint, except maybe they need to get across town faster for the rest of my family. 🙂
We have always had very good and prompt service when we have had a problem. Also, questions answered in a phone call or phone calls returned in a timely way. We like having a local provider.
We were invited to KCTC’s open house in Kalona, it was very informative and they gave us chocolate bars, it was based on Golden Ticket, from Willy Wonka, everything was fun…and we had walking tacos, and a chocolate fountain, and fruit and …
Just gotta give a shout out to you guys! A very amazing company who is always there for their customers! A special thanks to Mike for coming out at 8pm to fix my issue. You just can’t get this kind of service from ANY other company. Thank you again!
Everytime I call to pay my wifi bill I speak with people who are kind, helpful, personable, & even funny! It’s almost like speaking to an old friend! There are other ways I could set up to pay my bill, but I actually enjoy my once a month, …
Switched from a big box provider 2.5 years ago and have not been sorry. For a small, local business KCTC provides excellent service and cares about their customers. Needed tech service a few months ago. The tech on call was at the end of …
KCTC has always provided excellent customer service! Not just by providing updates on outages, but for quickly answering questions about little things like, “Why can’t I find this channel?” or helping me restart my box or reminding me of my password!
KCTC provides impeccable internet service — none of those outages that you might have dealt with from other companies. Their customer service and technical support team is ready and willing to help, even on the weekend!
My experience with KCTC has been great. The app keeps me up to date on the happenings with the net. I use KCTC both at my place of employment and home and have had very little trouble. We had one outage to no fault of KCTC and were back up …
Only lived in Iowa 3 months, only had the service for 2 months, and it works horribly, right in town near the square! I could spit on the building for how close it is and I still barely have service at home. My phone’s 5g is more reliable. …
I waited so long for KCTC to be in my neighborhood. I was thrilled when they finally were here. Shortly after I had our service installed, we experienced an outage in the evening. We reported our outage and we’re expecting to wait a long …
What a pleasant experience switching to KCTC. Julie was so very helpful and really went above and beyond to make our transition as smooth as possible. The service was for my 95 yr old mother, so I am so grateful to Julie and her Team!
Thank you so very much, Mary Arnold
Polite and helpful
Great
Love the service
Great service at itct
Perfect …
Helpful friendly staff.
Great place
Great service, great people.
Small town large satisfaction
Not any help
Bent over backwards to fix my metro account another store messed up on activation
RadioShack’s selection of items is getting smaller and smaller while its turning into a cell phone company more and more.
It would be nice to get a hold of Tech support when you need to.
Just got a quote of replacing my cracked screen on my iPhone 6 that’s about 5 years old and they quoted me at 155.00!!!! What that’s basically how much it’s worth, so shocked.
Love this Radio Shack in Kalona! They have ink, cell phones, lots of computer stuff, gifts,etc, etc, Best of all the employees can fix lots of techy problems. We really appreciate you, Kalona Radio Shack!
I had to drive from Washington to Kalona to find an obscure part that no one carried in the town. These guys had everything I needed and they were not pushy or rude. I will be returning to RS.
Great service. I love that they have an angel tree at Christmas.
Annie was very polite and made me feel at easy. It was her first time upgrading and transferring a number to a new phone, but she did great. We are a nonprofit organization and will use KCTC again for our Boost Mobile needs. Thank you Annie.
There seems to be latency in Internet connection initially then it speeds up. If you decide to drop a long term contract it will cost you a lot.
100% ready to take advantage of you! Be warned. My grandparents were looking to get an antenna installed, and a service personal came from KCTC to see what options they had. All he said was it couldn’t be done for that they wanted. But out …
Worst business in town. If I could give it 0 stars I would.
Awesome service and very fast and affordable internet. We’ve had no lags or freezing.
They give you so much more for your money, the customer service is fantastic. Not one complaint, except maybe they need to get across town faster for the rest of my family. 🙂
We had internet installed a week and a half ago and already had to call 3 times cuz it’s out and they locked us in a 2 year contract
We have always had very good and prompt service when we have had a problem. Also, questions answered in a phone call or phone calls returned in a timely way. We like having a local provider.
We were invited to KCTC’s open house in Kalona, it was very informative and they gave us chocolate bars, it was based on Golden Ticket, from Willy Wonka, everything was fun…and we had walking tacos, and a chocolate fountain, and fruit and …
Just gotta give a shout out to you guys! A very amazing company who is always there for their customers! A special thanks to Mike for coming out at 8pm to fix my issue. You just can’t get this kind of service from ANY other company. Thank you again!
Everytime I call to pay my wifi bill I speak with people who are kind, helpful, personable, & even funny! It’s almost like speaking to an old friend! There are other ways I could set up to pay my bill, but I actually enjoy my once a month, …
Switched from a big box provider 2.5 years ago and have not been sorry. For a small, local business KCTC provides excellent service and cares about their customers. Needed tech service a few months ago. The tech on call was at the end of …
KCTC has always provided excellent customer service! Not just by providing updates on outages, but for quickly answering questions about little things like, “Why can’t I find this channel?” or helping me restart my box or reminding me of my password!
KCTC provides impeccable internet service — none of those outages that you might have dealt with from other companies. Their customer service and technical support team is ready and willing to help, even on the weekend!
My experience with KCTC has been great. The app keeps me up to date on the happenings with the net. I use KCTC both at my place of employment and home and have had very little trouble. We had one outage to no fault of KCTC and were back up …
Only lived in Iowa 3 months, only had the service for 2 months, and it works horribly, right in town near the square! I could spit on the building for how close it is and I still barely have service at home. My phone’s 5g is more reliable. …
I waited so long for KCTC to be in my neighborhood. I was thrilled when they finally were here. Shortly after I had our service installed, we experienced an outage in the evening. We reported our outage and we’re expecting to wait a long …
High band width for lots of devices. Fast as Xfiniity WiFi with ten billion times better customer service.
What a pleasant experience switching to KCTC. Julie was so very helpful and really went above and beyond to make our transition as smooth as possible. The service was for my 95 yr old mother, so I am so grateful to Julie and her Team!
Thank you so very much, Mary Arnold