Kansas City Allergy & Asthma

Kansas City Allergy & Asthma Associates, P.A.

KCAA has been serving the community since 1979. We’re proud to be Kansas City’s premier caregivers and researchers for allergy, asthma, and immunologic diseases. All of our doctors are board-certified by the American Board of Allergy and Immunology. They’ve received advanced training. It’s this training that helps pinpoint specific health issues – and determine the most effective treatment.

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Kansas City Allergy & Asthma Reviews ( 129 )

  1. I highly recommend KCAA – especially Monica Apollo (PA) and Dr. Sterner! I have a chronic issue that they’ve helped me control over the last 7 years. The entire staff including the nurses and receptionists are patient, kind and empathetic. They do everything they can to make me more comfortable and get me the care I need.

  2. Went there with my records from my old allergist who retired and talked with nurses that were nice and said sure it would be a problem because they had others as well but when I get there the doctor told me to quit taking meds for a month …

  3. I wish I could rate this practice at six stars. Have had nothing but the highest level of care for my peanut allergic son. Doctors, nurses and admin folks have all been top notch.

  4. Very professional.. they get you checked in and back to see the doctor without a lot of waiting time.. the only problem I have though with the place is I’m not good with people getting injections and that is wide open so I’m cringing while I’m waiting to see the doctor..

  5. The staff and my Dr. Neustrom are awesome, caring and helpful! Have been a patient there for a little close to 6 yrs. and am pleased with the service.

  6. Previous experience with allergists and the quality of serum they provided was poor compared to KCAA. Easy to schedule appt’s, short wait time in the lobby and the appt room.
    Everyone is super friendly

  7. I received excellent care both for annual follow up for asthma/allergies and an ‘antibiotic challenge’ to Penicillin. Nursing staff and especially, Dr. Wald’s, care and health management style creates great confidence.

  8. Have helped me more than I can say. Great people and offices. Wish we could have a TV and water cooler at the Olathe location. Would make waiting so much easier!! Great doctors and staff though!!!!!

  9. Terrible client/patient service, the office waits until a few days before your appt to tell you the Dr is now gone , using the tactic to box you in to stay and pick another Dr under duress. Very inappropriate …….

  10. I can’t speak highly enough about Kansas City Allergy and Asthma. I see Dr. Sterner and he has been a godsend. In 2014 I began breaking out in hives; first on my face, then neck,then arms. I was tested at my primary care doctors office for …

  11. Went in for follow up. Met with nurse practitioner vs dr. I was early and they got me in sooner. Just a follow up. She was the first one to really explain to me the difference between real food allergies and maybe intolerances. It was a very enlightening visit. I appreciate it

  12. Dr. Sterner and the nursing staff is top notch! They give great education and attention to their patients. Very knowledgeable, and won’t make you do costly tests if it’s not necessary! Highly recommend!

  13. The check-in process was efficient and the personnel were friendly. Dr. Neustrom was kind, asked questions and then proposed tests to help evaluate my specific condition. Overall, a positive appointment. Thanks!!

  14. I absolutely loved everyone who cared for me at the Overland Park location. They were quick & efficient but took the proper time to explain everything to me and offer advice and answer questions. Also… they were funny and so personable. Highly recommend!

  15. Dr. Wald is a terrific doctor, and takes the time to listen to your concerns. His visits are not rushed. This is extremely hard to find with any doctor anywhere else. Very nice guy, and a very capable doctor.

  16. We have used this clinic for years and everyone there has been professional, kind, and courtesy to me and my child. My sons allergies and asthma have been treated great and has greatly reduced his need for daily medications and emergency inhalers.

  17. Staff is very friendly. Dr Sterner has been awesome in helping me manage my allergies. This has been the best summer for me since starting allergy shots.

  18. I had a horrible experience in their shot clinic. Had not one but 2 anaphylactic events that occurred in the clinic on separate visits while getting my shots. They just hit me with the epipen and sent me on my way. I was never contacted …

  19. If you have breathing issues, you should really try this clinic. I have been going here for over twenty years and the doctors and staff are very thorough and concerned. I live a relatively “normal” life because these people care. Give them a try and see if you don’t feel and breathe better.

  20. Friendly and professional staff! Providers are knowledgeable and listen to me and my concerns. My asthma and chronic sinus problems are finally under control with their help.

  21. I am so very dissatisfied with the service we received at the shot clinic. The nurses are very impersonal…rude, even. I forgot to give my daughter a Zyrtec a few times before her shot, and they sent me and four kids packing without …

  22. KCAA experience is always good. Great staff. I have been going to KCAA for years. I highly recommend this clinic for your Asthma and Allergies needs. Thanks you guys for all you do now and forever .

  23. Left the office feeling less than optimistic about my visit. I was not comfortable about how the doctor addressed my daughter or I about her health issues. I need to feel like I have a voice at an appointment and that my concerns are being listened to. I am currently looking for a different doctor.

  24. They were fantastic and FAST. Went in to discuss seasonal allergies. Walked in and there were 60 people in the waiting room. In 35 minutes we parked, checked in, met nurse, met with doctor, reviewed items with nurses and back to the car with a whole new list of allergy meds. Very happy.

  25. KCAA is great they are always good about seeing patients in a timely fashion. I would reccomend them to anyone with allergy problems. Doctor Wald is amazing I’ve been seeing him for almost 10 years!

  26. Check in was prompt and service extraordinarily. The Doctor had read my chart and was prepared to examine me. He provided written instructions and included potential follow up pending the results of additional tests. He explained things clearly and provided additional resources for me to research.

  27. I love Chanella ! I spend 4 hrs monthly with Chanella she is so friendly and will do anything she can to make the visit as comfortable as she can ! Dr. Wald is great!! Very laid back and genuine. He steps in every so often just to say Hi:) When I have missed appointments or I’m late Chanella always accommodates me .

  28. I misunderstood and thought this facility had a walk in clinic on Saturdays. My son had an asthma attack which landed us in the ER on Wednesday. We came in on Saturday because he was not doing much better. The front desk kindly explained to …

  29. I see doctor Wald and he has been instrumental in getting my asthma under control and helping me with cold flu issues along with it to the point where I’ve never had to do emergency room visits because of it and you always takes the time …

  30. Heather took great care and did an AMAZING job explaining everything during the allergy testing. Dr. Sterner took the time to explain all of my options and answer all of my questions. Was not pressured in to any one treatment and I really appreciated that cautious approach. Thank you!!

  31. Dr Wald and Monica are always so patient and helpful. They care deeply for the well-being of our fading. They are always thinking ahead and offering great advice. I would recommend anyone who needs allergy, asthma, or immunology treatment to see Dr Wald, Monica, or Jessica the nurse practitioners.

  32. Excellent service. Short wait to see me and everyone helpful. Dr Neurostom came in to see me shortly after I was in the exam room. He expained his plan of treatment and set up some testing. Sent me home with some samples so I didn’t need to go to the drug store immediately. Very pleased with everyone on staff.

  33. Dr. Sterner and all his staff are wonderful and caring. Our pediatrician referred us here and the treatment has been wonderful. They are on time for appointments, are thorough with our visits and even call personally with follow up. I would recommend them to anyone!

  34. Although I had an 8am appointment, no one even spoke to me till 8:10 or so. Once they did, I was seen pretty quickly.
    Dr Neustrom didn’t look at me the entire time he was talking. The whole visit, …

  35. Office staff is very professional and punctual. Dr. Sterner’s treatment plan has changed my son’s life…for the better. He genuinely cares about his patients. I would recommend them over & over again!

  36. Poorly ran business. On our first visit to get my son checked out after he had a bad reaction to a cashew, we drove three hours to see the doctor. He was very late and very rude. No tests of any kind, only questions. We could have done a …

  37. I called to make sure I had the right information completed for my daughter’s appt tomorrow and the woman could not find her in the system even thought I was given a username and password for her. The woman on the phone was very rude and …

  38. Dr. Neustrom is great. He always listens very carefully to what I’m saying about my symptoms, and gives me several options for handling them. I also feels like he really does care about his patients, and wants to give them an adequate amount of his time for each appointment.

  39. The office did an amazing job to protect all patients from COVID exposure. Not waiting in the waiting room for allergy shots patients. Wide open doors from the stairs and office so you prevent touching potentially contaminated surfaces, No …

  40. This is a great office of doctors! They make it easy to see a doctor when you are sick and keep great office hours to make it possible to get allergy injections. I am a working mother of two very active children. Their hours make it …

  41. P.A. Monica is awesome. I think she may have helped me more than the Dr I see there. I receive allergy injections also & the nurses are always so nice.

  42. After Dr. Frankel retired I decided to continue my care at KCAAA. I now see Dr. Ward and I’m very pleased. I’m thankful at the concerted effort put in to my care to determine the best route to manage my asthma and allergies. It wasn’t just …

  43. The staff and nurses here have been absolutely amazing. They bent over backwards to work with my insurance to get coverage for shots and provided me with a sample prior to that to make me feel better. Great group, highly recommend.

  44. We are so grateful for the excellent care our kids receive at KC Allergy and Asthma. Dr. Sterner is fantastic! Our questions are always answered at each visit with thoughtful answers, as well as information regarding the latest research. We …

  45. Great! We had been searching for answers and could find no relief for our daughter. I was very grateful and impressed by the knowledge and explanation given to us as well as the new science presented. My daughter had been miserable for …

  46. Dr Neustrom has been treating me for over 20 + years, and always delivers a high quality level of care. He spends the necessary time to explaining your current condition and the right treatment to continue on or change. Always kind and gentle. I highly recommend this practice and their entire staff.

  47. The whole visit went smoothly! The wait time was very minimal. The consultation lasted about 15-20 mins. It was very informative. Dr. Lavery explained things very well. He was polite and friendly.

  48. Rarely can you say that you never have to worry about having an on-time appointment but that’s been my experience with KCAA for over 18 years. The entire staff is friendly, professional, and competent. I always have my questions answered …

  49. Dr. Sterner listened well after asking me about my recent breathing concerns. He was able to explain my specific diagnosis and how I should best alleviate future occurrences. …

  50. Everyone at KCAA is knowledgeable and helpful, and they provide amazingly beneficial services to their patients. I recommend KCAA to everyone I know who suffers from allergies.

  51. This is hard to rate. The front desk is ALWAYS your first impression!! The front desk ladies or at the least the 2.5 I came in contact with were unfriendly and rude!!! So rude! BUT the nurses and doctor were awesome and that’s really all …

  52. This office is wonderful. I waited entirely too long to start getting allergy shots and couldn’t have imagined a better experience when I started. Dr. Sterner is wonderful and he really listens to my concerns and designed a good plan to fit …

  53. The nurses and doctor were all great. I did not have to wait to be seen. They were knowledgeable and kind. I was impressed and loved my visit with them. I still have 2 more visits this week and don’t even mind it…the drive was worse than the visit!

  54. Extremely strict on masks, which is ironic considering they are in the healthcare industry and the data has shown masks to be largely ineffective. While most people are sheep and unwilling to challenge any progressive ideology, I find it …

  55. I waited over an hour for my appointment. That is the only reason I gave 4 stars. Dr. Sterner was very honest and helpful with my diagnosis and treatment. His understanding of my symptoms and medication was so refreshing. It made the wait worth it. I am already seeing an improvement.

  56. This place is awesome! Dr. William Lavery has been my sons doctor for asthma. He is so patient with all of us who have never dealt with his condition before, as well as making sure are paying the lowest prices for his medications. He even …

  57. KCAA has been great! They have taken the time to listen to my concerns and what I want to get out of my care. They have gotten all of my testing scheduled in a quickly and timely manner. All of the staff I have encountered has been very kind. Highly recommend KCAA.

  58. We saw Dr. Lavery who is pediatric trained (which we preferred) and he was amazing! He cleared my son of a peanut allergy after urgent care told us to avoid for 3-5 years! He is kind, well-educated and up to date on current recommendations! He and the office have great hours and are easily accessible by phone and the patient portal.

  59. I have been going to them for 20 years. Since Dr. Scott Frankel retired they passed me on to a new doctor in Olathe. The staff become difficult to work with and they wanted to change my prescriptions and what I had been doing for 20 years …

  60. The staff answers phones quickly and professionally. Scheduling is simple and straightforward. Filling out forms through the portal prior to appointment makes the process for new patients really smooth, though the portal isn’t the most user …

  61. The doctors here are thorough, knowledgeable and insightful. They don’t rush through things and take the time to talk with you and explain treatment options and advise you about potential tangential reactions that you may experience given …

  62. I love this place! All of the staff really care about your welfare. They take care of you and return your calls in a timely fashion. They will find a way to squeeze you in for an appointment if you’re not doing well. There is a walk-in …

  63. Dr. Ward & Jessica Foley APRN, FNP have both done a great job listening to my health concerns and helping me with my asthma and allergies. I’ve recommended KCAA for friends and family and they’ve had good experiences too.

  64. This is the premiere office for asthma and allergy care. I was referred here over 10 years ago by several friends who are professional singers, I am a public speaker- our voices are our livelihood and I remain a dedicated patient to this day. Doctors have retired and new have arrived- the quality of care remains superb!

  65. KCAA is a highly professional and caring practice. I have been a patient there for many years and have consistently received excellent care. MY former physician retired last year. I chose Dr. William Lavery as my new provider after …

  66. I have been going to this clinic for over 15 years and lately the injection clinic has been awful dealing with. They give you different information each and every time you come. I am gone for long periods of time, and their clinic hours …

  67. Great place. My appointments always start as scheduled. I don’t wait in the waiting room 15 minutes past my scheduled appointment time like other doctors offices. Staff is friendly. They always answer my questions without making me feel like I’m taking too much of their time. The staff doing the allergy shots are great too.

  68. Been going here since 2013 and have been pleased with the few doctors I have seen. They have successfully guided me through my extreme allergies with food and environmental. Also laid out new plans when my asthma creeps up and gets worse. …

  69. Buyer beware! After appt was told I needed a follow up visit. I said I didn’t need one and was told we will just make you one. I never went to the appt as I had said I didn’t want. Was billed for not showing up to it. I would highly recommend somewhere else as to the shady practices are pathetic.

  70. Went twice to figure out 6 months of asthma and hives. Both times the doctor didn’t even ask questions to try to help me figure it out. Just kept pushing prescriptions and kept telling me not to do any testing. So clearly just wanted to …

  71. My son and I have been coming here for a few years now. All of the staff have always been pleasant and I’ve never had any problems. That is, until this past Saturday. It was busy, but they had four injection nurses on staff, so it was …

  72. I have no idea how these people have good reviews. They are much less concerned with treating patients, and more concerned with random office policies. My daughter is having trouble breathing, and instead of seeing her in the walk-in …

  73. If you can avoid this clinic, I would highly recommend it. The clinic does have some great, caring staff- but there are a couple negative experiences that ultimately made us change allergists completely. …

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