They’re taking money out of my bank account without my permission I have never had any affiliation with this company and they’re just taking money out of my account
IF I had a choice I would give 0 stars horrible they need new workers my husband tried contacting them for over 4 months after our crash and still no response WHAT KIND of business is this??!!!!!HORRIBLE service
Extremely cheap, unprofessional and terrible insurer. Not there when you need them the most. Do yourself a favor and spend a little extra. These guys are a joke.
Terrible service!! Been calling for about 2 weeks leaving messages, calling customer service waiting for 20 min and no one neither returns my calls or picks us the phone!! Poooor customer service very pooooor 👎 …
This company is horrible it’s a shame so many people are being scammed I’m sure this company is going down hill. Call BBB & FCC on them they are so rude.
Cheap insurance for cheap people horrible company to deal with if u get hit by one of there customer minimum policy on there behalf pray to God you never get hit with a person who have them for a conpany
I would not even give one star. Bad service, very slow, they dont answer your call. It is a headache trying to communicate with them. They manage their cases horrible!!
Customer service is terrible! Keep you waiting for 30 minutes if they even pick up! The people working the case won’t ever call you to update you, even if you leave a voice mail.
I had accident last year for parking lot, they can made other people had chance to bring up the case to arbitration even I have video to proof, And finally I lost！I can’t Believe that ！！ they never put in effort to help customers, and …
35 days have passed so they paid me. Do not answer calls or when they answer that no one answers my questions normally. 👎👎👎I do not recommend this company. …
TERRIBLE, GOT INTO A ACCIDENT AND THEY ARE NOT HELPING. TERRIBLE CUSTOMER SERVICE AND THEY ARE SLOW WORKING WITH YOU. MIGHT AS WELL NOT HAVE ANY TYPE OF AFFILIATION WITH THESE PEOPLE. TERRIBLE INSURANCE AND TERRIBLE STAFF!!!!!! BE AWARE
I am trying for a month to have someone to fix my car, and every time it is a new excuse. Never ever do business with this company. I don’t believe they can do this in United States.
This is a nightmare insurance , never never never answer, go directly to voicemail, the accident happened January until now I still don’t have my car, April already, No I don’t recommend this insurance
If I could rate them at zero Star’s I would WORST INSURANCE COMPANY EVER! MY mother has full coverage and got rear ended and they aren’t helping in anyway!
Worst insurance after six months they canceled my coverage with out notification,they say for non payment,i had auto pay from my bank account,when I called them to find out why they toll me i need to buy insurance again with Down payment,don’t buy this insurance plz.
Worst customer service ever 😫. During my reporting call, the lady named Lisa were super rude and yelled at me!!! I asked her name and she only gave me her first name and said no when I asked her last name. Worst of the Worst!!! …
This company is a scam beware car was totaled and paid for insurance all year to be told that I wasn’t covered. This place is scam beware people lying mf beware this company is fraudulent!!!
This company easy to make a payment to,but when I got on my car accident, the lady who take care my claim, she feel made when I call to talk to her,mean she one only my payment but she doesn’t want to take care my problem
This is really the worst company to make business with. They do not generate changes in your policy, they have no employees enough or their system is uncompetitive that it makes things complicate it.
They told my grandma her check has been mailed on the 4th of June she lives in Los Angeles an still hasn’t received her check. They’re a bunch of liars, do not give them your business.
This insurance sucks if you have a liability insurance and someone crash your car you have to wait 3 months specially if MARSHAB DELGADO it’s taking your case she doesn’t know how to do her job the insurance it’s not free and if they …
I got hit by someone with this insurance, come to find out they don’t believe his car was insurance with this company, I was hit last Saturday night , they made a claim for me and everything but know I cannot get in contact with the person that is suppose to help work my claim . I’m ready to sue this company
Worst Insurance Out there. STAY AWAY! Overcharges for Absolutely everything.Rude,unfriendly, Unprofessional and you are not Welcomed but your Money is.Claims is a Joke! WORST COMPANY ALL TOGETHER!
Danica Flores paid a claim without assessing damages to my vehicle and of false claim that I backed out of driveway, when asked to speak to her supervisor, Marie Langly, she is just as bad and unprofessional, I have contacted Department of Insurance and suggest you all do the same, these people are skanless and I know there is more
Poor customer service. Just recently got in a accident & they haven’t answered my calls 3 days straight.Customer service really is the lowest of the lowest.
I have a 2008 truck . Just sitting in my garage taking up space. Non operational cause its a total loss . I thought full coverage would make a difference . Nope every single thing coming out of pocket
the WORST insurance ever!!!! the CR was rude to my husband whos first language is Spanish. She declined for my husband to be transfer to a spanish speakig rep
Daily calls without any response (even the person who hit me reported that he caused the accident), my accident happened a month ago I only received a couple of letters with the claim number, very bad insurance
WORST company ever. Gave me the worst time canceling, and STILL charged me, never answer the phone either. A bunch of unprofessional jerks I hope they all lose their jobs and become homeless
Warning A,U. IS THE WORS INSURANSE EVER!!!! STARTING WIT THE CLAIMS DEPARMENT!!! my car is broken sens 3 months and every time i call to claims department nobody answers the calls!!
+* OK ! 🖤
BEST INSURANCE🦋 AGENT I ** – EVER HAD , . EVERY THING ** !++ WAS TO 🙂 XO ! THE POINT ON 🙂 XO ! WEBSITES AND CONTRACTS AND THEY ^ 🦋* !+ ANSWERED IMMEDIATELY …
Worst car insurance Ever save yourself the headache there’s better cheaper insurance out there here I am battling to get my refund check back after canceling 2 months ago unbelievable no one answers no one helps
Worst insurance company ever …I can’t believe they have a license….they have a PO box in another state. Their “insured driver” rear-ended my wife and son….and they are denying any fault ….now the driver will be sued in court and personally liable…and this insurance co..Alliance pays nothing.
In these trying times, when other insurance companies are crediting their clients for their auto insurance, this company is double billing me. Class Act Alliance United Ins.
Worst insurance ever they will throw you under the bus a car hit me and the other driver said it was my fault when it wasn’t and I gave them a witness number and they didnt even call the witness and they just blamed me
switching insurance asap
Worst insurance company ever my car was involved in a accident with someone who had this insurance customer service is horrible if you’re even able to get ahold of them they takes forever and it’s up to you to bug them about the status of your car pray you don’t get in a accident with someone who has this company as their insurance
My dad has this insurance and he got in yo an accident and were calling them there not even answer nothing there just taking money and they have been for 6 years now am definitely changing my dad’s insurance there not helping or doing any thing they dont even have coustumer service don’t waste your money or time here 100% be company
This insurance is horrible. I got it because it was offered when I bought my car and it was easy.. I paid way to much for the worst coverage! I don’t recommend it to anyone!
Thwy said they would reimburse us on the rental. Sill waiting and one leaves messages and no one returns the call. We get transferred to different people with different answers.
Only two stars because the broker at my
LOCAL insurance agency is helpful. The home office at Alliance is all but useless, can never connect with anyone livem
This company is a scam don’t trust them. They also leave you on 3 to 4 hour holds unless you need to make a payment then they answer after just a couple rings. Ridiculous.
In March my wife was in a accident with one of their clients and my 2018 Camry xse top of the line is a total loss because my wife wasn’t insured at the moment they want to screw me over and say she was at fault when I have a police report …
ZERO STARS!!! WORST insurance company ever! Received nothing but the run around. Customer Service reps are of no help at all, wait times are insane and they don’t take care of their customers
My card was stolen and I told them that and they canceled my policy. Went and gave them the new card in person, called to make sure they had the right card on file (gave them the info again) and they canceled my policy again for …
Horrible! Do not get this insurance company. They do not help you. At all! The workers never answer the phones. They are so rude. They don’t care about their customers. I will not be renewing a contract with them
My car totalled couple months ago and I called Toyota Finance Department today and they confirmed that they received the check from Alliance United. So I am thankful.
Poor customer service , very hard to contact them in their deparments, don’t waste your time and money with this company, worse company I ever used. They never want to pay for anything so clearly they don’t care about clients only their money and expensive fees.
My wife was hit from behind by one of their clients and I have been getting the runaround about when the adjuster will come look at the car.
Does anyone know where the claim center is in Stockton, CA.?
THX
Company is a joke ,. I am a customer and to make a payment they take 30-50 minutes to answer there phone … poor customer service. They don’t offer auto pay either. I will start looking for another provider for auto insurance
WORST CUSTOMER SERVICE. You can never get a hold of them don’t waste your time or money they don’t deserve it. Every time you try to contact them they leave you waiting for an hour or LONGER if you have the time and patience to sit there and wait.
This company is full of scams they tell you one thing and then they come with another thing. If you get in an accident and your covered by this insurance I recommend you get a lawyer or else you’ll get a big black one!
I had a claim back in 2017, till now I still not got settle. crazy!!!! The person I used to contact to has gone, and no body gave me any update. I am trying to find someone thru phone, no one answers!!!
Worst company ever definitely going to cancel after they repair my collision! They won’t even send a adjuster it’s been too long pls don’t falI’ll into this scam
Worst insurance company. Agents are rude and unprofessional. Insurance company tries to avoid paying any costs. Would give them zero stars if I could. Don’t recommend at all.
Garbage 👎 F- …
If I could give a negative star I would, nobody knows what they are doing, then they go on to blame the customer saying it’s their job to be making sure THEY(alliance) are doing their job, blahblahblah. STAY AWAY FROM THIS COMPANY, and the Manager Carlos is Rude, incompetent and unsympathetic
They keep contacting us about some sort of incident in a parking lot that we had NOTHING to do with. Our car associated with a name of a person we do not know. It’s a huge scam! You get a letter from Wendy Gebo, be wary!!!!
This company is horrible!!!! The adjuster that is handling my claim is not responding to emails or calls. I have called to complain and they told me to leave a message and email and if I do not hear back tomorrow to call back. So I did AND THEY HAD ME DO THE SAME THING!!!!!!! Horrible.
So lets put this straight…WHY INSURE AND TAKE PEOPLE’S MONEY WHEN YOU CAN’T INSURE WHEN SOMETHING HAPPENS?!!!! This company will go down just like “Access” another bs company that was recently closed and gone like the wind. NO more like …
I was calling in regards to broken windshield just to ask if I have coverage. They couldn’t even answer that it took 3 transfers and a VM. This company is just taking peoples money. Cancelling my service!
Worse company ever one of their drivers hit me and it was my fault I got rear ended? Yea right you bet I’ll be taking that company to court espically since I got an Injury from that wreck( sprained neck).They don’t return calls or notify you what the hell is going on.
I am giving this company a star ONLY because I have to give it a star. This company is irresponsible and didn’t cancel policy when asked to. Instead kept the policy and won’t reimburse for up to 4 to 6 weeks for a MISTAKE they did at their end.
Stay away! Company doesn’t take responsibility even if you paid for your policy coverages, instead of feeling insured I felt interrogated wrongfully accused because they don’t want too take care of what you legally payed for.. Company needs too be shut down!
This company needs to be investigated seriously, there’s all kinds of shady business going on here can’t get my car fixed they said I have to take Te other guy to small claims court what the heck. For reals never go thru this insurance …
Worst I mean Worst Insurance Company I have ever dealt with! Trying to resolve two claims and claim adjuster never reply back to the tons of messages I have left. Next step is calling Corporate Office if this doesn’t help they will surely be hearing from a Lawyer!!!
Can you get any worse than this company? I mean it’s been since Aug 28th and we finally get an estimate back of what they will pay . Less than half my estimate I sent them and with knock off parts and used parts. LOL. Geez what a scam company.
Worst Insurance ever. Never respond to calls. And long waiting process. It might be cheaper than others but scams . Dont get this insurance unless you want headaches
Biggest mistake i ever made switching to Alliance i had an accident on 3/13/2019 and filed a claim they said my car was a total loss right away but now they don’t even answer any of my calls or return my messages. Finding a new company now..
Worst insurance ever my car was hit my their insured customer still haven’t answered none of my calls nor have I gotten anything in the mail at least I spoke to Cali insurance department and they didn’t really help either WTH I’m carless …
This is THE WORST insurance company. I do not understand how they are still in businesses. If you are an attorney, and the party at-fault has Alliance, GOOD LUCK getting even property damage checks paid
I’m getting NEAR to file and SUE in small claims court which all of you should do instead of complaining to much. My review is not for the company but to help you guys. I dont have an attorney but best bet believe I consulted with one. Do …
Yes this company is taking money from people.
1. A agent named Humberto Ayala is a lair.
2. They refuse to answer the phone and they don’t give you a call back. …
This company is a big scam. My car got hit by one of their insured drivers in MAY. I SENT MY PICS TO A DIFFERENT COMPANY CALLED KEMPER.. NO ONE HAD RETURNED MY CALL. I WILL BE FILING A LAW SUIT AGAINST THEM AND THEIR SO CALLED SHELL COMPANY KEMPER. THIS IS UNJUST PLEASE REPORT THEM TO THE BBB THIS COMPANY NEEDS TO BE SHUT DOWN
Alliance United you guys are so un professional after you guys pay for my totaled car I won’t be insure with you guys no more. My car accident was on September and you guys still haven’t paid for nothing. You guys are just good to collect every month. I would not recommend you guys ever.
If I could give them zero stars i would, SCAM COMPANY. Do not do business with them. If you try to call them then good luck because they will never ever answer. I dont know how they even have business or manage not to go out of business. …
if I can give them a -5 I would! Worst customer service ever. the person that hit my car has them as his insurance and since August I’ve been trying to get my car fix. it’s now 12/13/2018! WORST WORST WORST INSURANCE & STAFF.
Company Straight lied to me over phone about coverage until June1st! Due to Covid and then another agent said you can wait till june but 3months must be paid up front. When i was only needed to pay was 1month
That one star is really a negative 10. This company is ridiculous. First of all you can never get an answer and if your lucky its usually 45 mins to an hour before they do. I have a policy with them and.my husband has another, he has 4 cars …
Absolutely awful customer service. I tried to cancel my policy twice and was charged for several months due to the incompetence and apathy of their customer serivce reps. They refused to accept proof of the other coverage, refused to pay me back, and then refused any correspondence afterwards. Do not use this company.
Terrible service, I have already completed a year since my claim began and they have not been able to return my deductible to me, they just stop answering calls or emails.
Worst car insurance ever. Service is awful. Wasn’t at fault in a car accident it’s been over 1 month and still haven’t gotten my car fixed. Called multiple times an employees just hang up on you.
Garbage, Adjuster Cody Duran so rude, her and her supervisor Christian fopp never answer the phone, whenever you call go to voicemail, it’s said”currently assist other customer” but they never helping customers! Useless adjuster! When I …
Don’t get into a accident with someone with the same insurance they will literally f*** you over. Not to mention the other driver hit me an left but because he came back it was still considered my fault because I was making a left but the …
On the phone i get hung up on after an hour of being on your intolerable hold that plays staticky music followed by an automated voice that just plays over the music …
Im living a nightmare and if anyone could join me to sue them I will be happy. They said my car was a total loss and they sent me an offer which I accepted and they took my car and now they are saying they wont cover anything and I asked …
5 Stars for “Worst Insurance Ever !!!!! DONT GET THIS INSURANCE. It’s cheap for a reason. No help! No return calls! No return emails! BUT they sure answer the phone to take your payment. …
I called on behalf of my colleagues to find the name of the person at this listed member institution to pass the completed AHEAD Economic Development Grant to the institution’s designated person to submit it for funding and could not get a …
Horrible insurance company wouldn’t recommend for anyone. Takes to long to process claims, doesn’t returns calls. Does bogus Total loss on vehicles to avoid paying out As much and saves money. Beware don’t use them. You will very disappointed
ZERO stars if I could for months me and my husband have been trying to add a person to the insurance and no one could answer and our representative never answered his phone but as soon as I get in an accident they can’t do nothing and they can give us a rental.
Can’t wait next month to get a different insurance. . it’s been about 4 hours and no answer whatsoever., What’s the whole purpose of having an insurance, if I ever get into an accident and they don’t have anyone to answer my call. This is ridiculous!
Horrible customer service, Adjusters wont call you back,They don’t pay there claims, steer clear of this insurance company, I also have filed a complaint with the California insurance commissioner.. There should be a no star button this …
Wish i could give negative stars WORST insurance company i have EVER even known to exist! I tried to cancel them over the phone was told it could only be done by fax(which isnt the case) and then they ended up taking the money out of my …
Worst experience ever, this is the second time that I drive 9121 Oakdale ave, Chatsworth, CA on a Saturday because in the website states that they are open at this time. Right now is 1:30pm , which according to the website , they close …
STOP.
Don’t get this garbage insurance . My father had it and they cancelled him many times and charged him every times . And later he got hit by some kid and he had …
This company is a joke. How are they even considered an insurance company. It is a complete mess. Every time I call them it takes at least 45 minutes for them to answer if you are lucky. You cannot work like that. If you want to tell a joke to your friends, just tell Alliance United Insurance and believe me they will get the joke.
1star in order to leave a review they deserve 0
Just awful! Not recommend at all!
Awfull service if you can avoid to insure your automobile with this company do …
Horrible experience so far I am an owner of a body shop who is fixing a car for some one insured by them. I have worked with many insurance company’s this by far the worst company. …
My car has been about 2 weeks at the shop, I am still waiting for a response. I even called corporate office and they just roll the ball. I am glad this is not my insurance. It belongs to the other party. Noat a reliable source.
It’s been a week since I filed a claim.Someone hit my car, I called them and they were having problems with their phone lines 🤔. Received a call 2 days later and still couldn’t give my statement because their lines were still having …
Most unreliable company. As soon as I needed insurance related services they will not answer calls and there adjusters are the worst. Do not get this insurance. They deserve no stars.
The absolute worst staff ever Engelberto Carrillo has not returned ONE call of the 30 i have made to him in the 40 days my claim has been open and only ONE email of the 20+ sent with one line that read “mam I need receipts for car seats” …
This company is an absolute scam. It is a fake company and needs to be reported asap. One of their insured drivers rear ended me after it was proven that they were texting and driving yet the company refuses to pay. Going to pursue legal action, this company will go under hope they all go homeless.
Worst Insurance ever!!!!!!!!! Don’t go with guys please. I’ve called them 36 times and no can get back to me. I’ve called the supervisor as well and no one seems to pick up. My car is just sitting at the repair shop and they can’t do …
worst insurance company ever, they are cheap but please do not go for it. i was warned about them but did not listen but now i know better, when u r involved in accidents they ll frustrate the hell out of u just to deny u .never buy insurance through them.
This company is a scam do not do any business with them. If you are still waiting for your check
I would advise taking to small claims as soon as possible. These people will waste your time till you make another payment or cancel your policy from aggravation.
The employees of Alliance United have been unprofessional, rude, and irresponsible. Impossible to have reliable communication with them via phone and or email. Their insured hit my vehicle and they did not take appropriate responsibility in the repair of my vehicle or reimburse me for rental car expenses.
I can genuinely say this is one of the most terrible insurance companies. I can list plenty of reasons why, but all these reviews in this section sum up all my reasons. I would however like to state two things. {{Epifania Teran}}was the …
How can this company still be in business? No one responds to phone calls here, I think they have agents that watch the phone ring all day deliberately. I brought my case to the Better Business Bureau because those people have the power to …
Worse insurance company ever!!! There is no customer service, seriously no one answers. Oh and paying you out on a claim takes months, if they pay out at all. I’m almost ready to take them to court. Do not do business with this place.
Every company has their processes, I’ve not been angered by Alliance United Insurance claim process, was very fast and easy each time. Had to get some extra paperwork from the main office once, was helped the same day over phone and email.
The worst auto insurance company! They will rob you and when you get into an accident, they let you do all of the footwork. They do not have your back at all! It is ridiculous since I pay them every month for “the best” coverage!
Wish I could rate with Negative Stars…
Pray to God that you don’t get hit by someone who carries Alliance United Insurance. Been appox. a month since my car was hit, car remains unrepaired. …
I guess I’m not the only one who got screwed by this company, reading the reviews every one sound correct, I have been trying to get hold of someone in regards to a claim for past 20 days with no response from anyone including the parent …
I wish there was zero stars these people are the most incompetent that I’ve ever dealt with. You’re wasting your money! Forget about even trying to reach them when you have a claim.It has been 6 months since my accident and they have not reached out to me and my claim has not been resolved! Customer service isn’t the best.
I cannot put into words in regards to how incompetent and TERRIBLE this insurance company is!!! The lack of communication and unprofessionalism is their down fall! You should NEVER have to act on your own behalf when you are paying a …
I have to say it time a say something about this company and its customer services. Huh! where do i start? well! i was rear ended by thier insured client on 09/15/2015, of this company and i received a claim number from them the same day. I …
If I could give negative stars, I would. They have such horrible customer service. They also told me that they would call me in 2-3 business days. 2 weeks passed and I called every day. They kept dodging my calls, and once I called with a …
Horrible experience, Terrible Company no matter what happened they don’t want to work. I got crash into and I pay money out of my pocket because this company did not provided documentation to the other insurance company. On top of that they …
I agree with everyone this is by far the worst insurance ever!!! I got rear ended when I was parked in a parking lot at a bank, cameras pointing right on the incident And they never took the time to even get the security footage of the …
This insurance company sucks..they are very quick to charge you but when it comes to paying your claims they try to find every excuse in the book on why they cant or didnt cover it. The adjuster have no communication skills nor do they maintain any communication in regards to follow up.
This is a horrible company – they do not answer the phone and when they do they keep you on hold for 15+ minutes. They do not return other insurance agency calls on claims within the 30 day response period – trying to get a claim resolved with this company has been an absolute nightmare – VERY BAD CUSTOMER SERVICE!
I called about a letter I had received and spoke with Lidia call refrence number 3395. She was extremely rude. Getting loud with me because she doesn’t understand her job. Usually when i call I get treated with great costumer service so I …
This company is trash. They are irresponsible and scam. They suppose to send me the check more than a month ago. The adjuster Julian Bello said she sent out the check the first time and it got lost. Ok, what about the second time? I called …
I was rear ended by their client and now I’m out of pocket because they won’t pay State Farm, avoids any calls or written communication. I now have to take the other party to small claims court for my deductible. DO NOT use this company.
Disrespectful employee’s work at this company. They are all incredibly rude, unhelpful, and they lie. I threatened them with a lawyer to which I was told “a lawyer cannot help me”. I have called and called trying to get them to respond to …
Don’t and avoid this insurance. You better pay 30 bucks more than be here. The least professional staff, with attitude. They lie to you no matter what. They scam you and charge you for no reasons. Avoid. They don’t even have corporate. Lol believe me you’re gonna be sorry. Save your money and time go somewhere else.
This company has one of those phone tree accounts that just lead you in circles. They don’t return calls when you leave a voice mail. They also don’t pay up front for rental cars while your car is being repaired. DO NOT RECOMMEND!
I’ve been trying to get a hold of the one who’s responsible in getting my bumper fixed and no Answer. It’s been almost 2 months and nothings been fixed. I call and leave voicemails and nothing !
I’ve been involved with a claim for more than 1 year. I’ve NEVER had such difficulty reaching a live person. They issued a check for damages and made it also payable to ‘Pick-a-Part’. WTH?! I paid for a pick-a-part company to dispose of …
Wish I could put a 0 out of 5. This company is the worst of all insurance companies and is the poster child for all things wrong with the insurance industry. Anything to keep a dollar and deny every claim. I had a hit and run accident that …
There is not a grade lower than 1 star….For those who get insured by this company should all get sued because it is like having no insurance.
Each time i get hit by someone i pray they dont have alliance united. This …
This Insurance Company is the WORST ! I had a claim with them and my bumper needed to get fixed because it was one of their clients fault who hit my car. Iv called them constantly to get an update on my car because they did not want to …
As we all know, after an accident dealing with an insurance company can be difficult. Alliance has been beyond difficult, more like impossible. They are very unprofessional in every aspect, even the simplest things like getting the claim # …
Had the unfortunate event of being in an accident with one of their insured’s. Adjuster Daniel Lehtinen has left me with a bad taste for this company. HE seemed to be genuine at the first contact but that was the last time it was felt, the …
If I can give a 0 star I would. The accident happen back in sept 2018 and their insured is at fault. Up to now, we are still waiting for them to pay out. This insurance company sells the minimum coverage limit which is the issue now …
THIEVES!! I have been trying to cancel my insurance with this company since November 1st. They told me I had to go through my broker, SSB, first because they couldn’t do cancellations. LIARS!! After all the run around SSB and Alliance …
This is by far one of the worst insurance providers. I’m going to change my service to someone more reliable. More honest. I’d pay more for these sinple things.
Not surprised to see so many one star reviews. I had a lady back into my car when it was parked. When we came back to the car there was a note on the window with the person’s name and phone number, which was a pleasant surprise. At any …
Horrible company tried to give me 600 dollars for parts and labor after my bumper was smashed in. Looked online and just the labor alone is 600 dollars. Talking about it takes 1.5 hours to repair but on their report it says 3 days to repair. How the hell does that work? Yet another scummy insurance company
This is the worst company I have encountered with. Their customer crashed me, and I went through their claim insurance, and they couldn’t even provide me with a rental. Now I am stuck with no transportation whatsoever. If you are looking to …
I have learned my lesson, DONT CHEAP OUT ON INSURANCE!! yea they might be cheap but there is a reason why. it took these people 1 year to total loss my vehicle. this is the worse insurance anyone could ever get. because of them my credit is …
Total ripoff dont trust this company I dont have insurance with them yet for the past 5 months i see they have charged my credit card $139 even after contacting them they continue to charge my card I beg you do not deal with them in any way
I filled my claim with alliance and I’ve heard very negative things about this insurance so I always hoped I never got into an accident with one of their insured or me myself get into an accident. But the process was fast and easy. My …
First of all they don’t even deserve the 1 star review. THIS BUSINESS IS A SCAM! DO NOT USE THIS BUSINESS!!
I filed a claim (electronically) in May of 2019 and received a claim number. …
I rather be driving uninsured than to be insured with this company. Its adjusters and representatives are incompetent, and there is no HR or a manager for this company. You get what you get, and there is no one you can complain to. My …
This insurance company is a joke… WHY WASTE YOUR MONEY ON AN INSURANCE COMPANY THAT DOESN’T HELP YOU??? You will be sued regardless if you were not at fault because this insurance does not help their own. There are plenty of reputable …
Went to renew my policy every 6 months and was told twice the bill would be over 300.00 dollars when my actual bill was 229.00. I told the gurl im not paying anything more than what my bill states. She kept insisting it wad now over …
When it comes to making a claim against an insured driver of theirs they make it very difficult to get a hold of anyone. Their phone system claims technical difficulties and hangs up on you. They move really sloooooow and don’t care if you’re inconvenienced.
Worst beyond worst customer service ever!!! Do not get insured with them!! Filed a claim 1/12/20 and to this day, I have not received a single call from my assigned claims adjuster. I have called over 20 times to EDELYN ROJO as well as her …
This is the worse insurance that any one can have. File a claim on a person insured by them and they never returned any calls & ignore all our emails..their Adjuster Ladarius C never calls back and managers as well. I wish I could rate them lower than a 1…awful customer service!!!!!
DO NOT GET THIS INSURANCE. They do not meet their financial obligations when you are in an accident, which can result with you being sued by the other party. They are a terrible company. …
We got rear ended by one of there customers ovee 2 months ago. Completely his fault. The insurance agent called to cut a measly 500 dollar check for us not to sue from being sore. Our car is still not been totaled out. Place is a joke. Dont …
WORST COMPANY IN THE WORLD! There client re-ended my husband. They took forever to see the car. Gave us a check for repairs and rental. Once we had the car in the shop, the person fixing the car could not get a hold of the adjuster. The …
Horrible Horrible Horrible company !! Don’t waste your money with this company. Was involved in a car accident on 10/2019 and I haven’t even gotten an adjuster to come look at my car. I’ve been trying to reach the adjuster since last year …
This Insurance Company sucks and they are irresponsible. My dad was involved in a car accident on 1/28/2017 and as of today insurance hasn’t payed for liability and their excuse is that my father and I “failed to collaborate”. This is very …
If I could rate it negative, would rate -100. This company is a scam and must be shut down. I was hit by their customer in July and filled a claim with them. 4 months later they still can’t determine their customer eligibility. I had to pay …
Absolutely the worst in every way possible horrible customer service the insurance lags on getting everything in control. My adjuster has answered any of my calls with in weeks. I have no method of transportation and can’t even get my car …
This has been without a doubt the worst insurance I have ever dealt with. I opened a claim on January 7th, the insurance claim rep assigned to nme would not return my calls. When I finally made contact we made an appointment – she did not …
WORST CUSTOMER SERVICE and insurance company I’ve ever come across. My car was totaled 3 months ago and had the misforutne of having Daniel Mcdougal and my total loss adjuster. He blatantly lied to me saying he sent a settlement amount to …
People don’t ever waste your money with this insurance, read the reviews all those people are speaking the truth, Bad costumer service, and let’s dont talk about the claim department, they don’t even speak English, and if they do they don’t …
Got hit by one of their clients. I kept on getting the run around to get my car fixed. They don’t want to pay storage fees they actually told me to drive my vehicle without a bumper. To avoid paying storage fees for my vehicle while getting …
Alliance United Insurance Company owned by parent Corp. Kemper Auto is a fraud! And the State of California Insurance Dept. is useless. I strongly advise anyone, do not do business w/this company or any company owned by Kemper! I was in an …
If i could give this company no stars i would. Its been a month since my claim was submitted and no one knows anything. This insurance sucks! If you have it i suggest looking into a new one. I have an attorney who cant even get answers. My …
&& if it was possible,I’d rate NEGATIVE!!!
Who’s ready for a Class action lawsuit?? Let’s make it happen!
Let’s get this company out of business, I’m sure the Better business bureau will …
I give negative 5 star to this insurance company, is the worst that ever excited, I was hit by one of their insurers, let me remind you I have 2019 Nissan Altima SL and let me tell you, anyone out there with this company, stay away from …
Sooo I was talking to Abel, a supervisor I believe. And a few others. I never got my rental when my car got hit. I was suppose to get one and I had to resolve to taking Uber’s and skating everywhere. Not cheap of course, but that’s what I …
Awful, unprofessional, terrible insurance company. There not enough words in the dictionary for me to say how bad this insurance company is. They need to be investigated and shut down by the police. My family has 4 cars with full …
This company is a scam!!! Don’t use their insurance and if 1 of their drivers hit your car it’s best to just get a lawyer from the beginning. They don’t return calls, they don’t do their job and very unprofessional. I legitly think they’re …
Horrible company! It’s been 3 months since i had a collision with a driver with the same insurace. No one has been found at fault yet. They didn’t send someone to appraise the damage to my car! They cancelled last minutes, didn’t show up. I’m seriously considering to get an attorney. Bogus company! The worst!
We are sick of trying to reach these people. Their insurer crashed our car last December! They only ever sent one letter notifying us they were processing our claim. I’ve called multiple times, to ask about compensation and they always, …
“BEWARE” of this company!!! Very hard to get in touch with them after filling a claim. I filled a claim and they sent a letter and when i attempted to contact them was never able to reach them, even after i left messages. Also just had …
Worst experience I’ve ever had. My car was hit by a person who left the scene. There were witnesses, so there was no question whether or not it happened. Alliance said they would send an adjuster out within 24-48 hours, THREE TIMES and …
Worst insurance company ever! Horrible customer service. These people are liars and scammers please do not give them any of your money. After my parked car was hit I was initially told my car was covered. About 2 weeks later the claim …
Im not the type to leave bad reviews on businesses, but this is the worst customer service i have experienced. Everything people are saying is true. My accident was 2 months ago in May. My car was a total loss, they agreed to pay off $5,400 …
This insurance company is a complete fraud. Lets say you pay your bill today (due date) and if by tomorrow you remove a car from policy they refund you back $5 for that car even though you paid in full amount the amount for the entire month …
Worst company ever . Had to deal with them because of the person who hit me and the adjuster Alejandra Rojas was terrible . Doesn’t know how to communicate or answer calls as well as doesn’t give correct information always having an issue …
BAD SERVICE , BAD COSTUMER SERVICE , have called left many voice emails no has got back to us , this is bad horrible company
don’t do business with this company
Definitely the worst insurance company in existence. The customer service is horrible. Trying to even get in contact with the claim adjuster is near impossible, I left a lot of messages to call back and not even once did they try to even …
If I could give zero stars I would. It’s has been a week since my little brother was in a car wreck and this company is sending us through loop holes. They transfer you all over the state, they are extremely unprofessional. Their system is …
Horrible Service! My daughters car got totaled by their client and after 3 weeks of quotes and statements and pictures and proving their insured was at fault. They state no payment based on his insurance was cancelled the day of the …
If I there is zero stars I would give it. I had accident three weeks ago. The other driver ran the stop. My vehicle was total loss, 100% none operable. My attorney had contacted them on the phone finally went over the details. This …
I was hit from behind by a Alliance insured driver, and I cant get in touch with the claim adjuster. Its been 3 days with no vehicle and no rent a car. I have kids in school with no way to get them there. Must ask my neighbors for help. …
Alliance has helped me with two of my car accidents flawlessly. I only had to call once for both incidents and the place they recommended for repairs left my car looking brand new. Happy with the service and the price for two cars with full …
They will charge you and do no work. These people are thieves and criminals. Its hard to understand how this business isn’t under investigation for charging people policy premiums yet doing no work for months on end. I know because I am a …
I have been trying to get someone to call me back for more than a week. I call everyday at least twice. Insurance companies should be there when you need them!!!!!! Read the other reviews. I believe each and every one. This has been my experience. No one calls you back. They don’t email you. They ignore you.
This company is complete garbage! I was involved in an accident and this company refused to help. This company has the worst customer service and representatives! They have horrible wait times. They steal your money so you can have a Piece …
You’re better off not having insurance than having this company as your insurance. Been +30 days since my accident, and they have not even started working on my car because the adjuster doesn’t answer the dam phone. I was once on hold …
Do not use this company. Insurance is supposed to be there when something bad happens to you but instead they leave you like this. Adjusters Joel Urbina & his supervisor Donald Martin don’t return any phone calls. It is a waste of your …
Wow, the absolute worst insurance company imaginable. Imagine you get into an accident and you’re never able to reach someone. Sure, you can call the 1-800 number… but once they transfer you to work with the LA department it’s the WORST. …
My vehicle was stolen, damaged, and recovered. I have to call the adjuster for everything . He never really answers my calls. I have to call multiple times before he answers. I leave voice mails all the time but he never calls me back. He …
long story short: it’s been 45 days since their insurer was found at fault and I yet to have my car even looked at much less payed for. Customer service would probably be better if someone in India answered. Calling an attorney is my next …
Had a car accident over a month ago
They declared my car as a total lost and came in to pick up my car over 3 weeks ago. Until today I still haven’t received a call regarding the settlement. I …
This Insurance place is a scam my client had and accident one of there covered insured parties hit my clients car On Dec of 2021 and it’s May 2022 . “Cecilia Guadalupe Vargas “ the adjuster has not answered they give the run around idk if …
The reviews are some what true depending on who will be assigned to you. This company will take you more serious if you hire an attorney but they will take over two weeks to look into your claim. That’s just their reality of it. After two …
I called in about 5 minutes ago and the woman that picked up was extremely rude since the beginning!!!!! I was trying to explain that their online system wasn’t allowing me to make a payment and that I had previously called about the same …
The worst experience I’ve had with an insurance company. It took months to get a response after an accident in 2020. We were left without a car or any type of communication from any representative of this company. It has now been a year and …
I don’t understand all the bad reviews!
This is the best insurance I have ever had.
Agentes are very well trained! They follow up and take care of things with no …
This company did not deal with my accident in a sincere way. Their employee made my anxiety and depression worsen when dealing with my accident. They really made my first experience undesirable. …
This is the worst insurance I’ve ever had. I had to take the blame for an accident that wasn’t my fault because they put up no fight. Once you’re locked in for monthly payments you won’t hear from them. I needed help from them and to get my …
I would leave zero stars if I could! Service is horrible. My car was totaled it’s been over 2 months and still no word about how much will be payed out and they can’t even have the decency to send me the release form which I need!, the …
Worst insurance company! Don’t waist your money here. I’ve held my policy with this company for several years now, I’ve never had an accident until November of last year thankfully with no injuries. It took them 5 weeks for them to actually …
Horrible, absolutely horrible customer service… I have been trying to contact my adjuster they gave me and he doesn’t even pick up the phone. I have left 3 messages for him contact me back. No response. They sent me to his supervisor. She …
Alliance is affiliated with Kemper who is affiliated with infinity. However, on the Kemper website, online chat feature is apparently only for infinity policy holders, yet, while on the Kemper website. Alliance/Kemper/infinity, all violated …
No good customer service. I was ripped off twice by this company paid my policy in full and they cancelled my policy for a non existent balance and would not restate my policy after paying 1300$ they than kept 500 dollars of my 1300 dollars …
Worst insurance ever!!! Even more worst when the other person involved in the accident has the same insurance which is this one, they play by favorites, they do not care about your car or your situation they just call you once and leave a …
My policy was canceled without a notice. Tried getting a hold of someone over the phone never happened was on hold for an hour. Worse insurance EVER!! I really don’t recommend.
Would give zero is possible. This insurance has had my granddaughters truck since February. Now it’s practically the end of august so we had to buy a car for her. !! They returned it a month ago and it didn’t even make it down the …
Really bad customer service talked to supervisor Irine and did not have any good communication! As I called to check on a fee that I feel should have not been added they did not take it off first time in about 4 years with the insurance. …
I’ve had this insurance for years out of nowhere they drop me stating my payment didn’t go through and in order to reinstated my policy they want me to pay 3× my original payment. Go somewhere else people save your time and money!!!!
Worst insurance ever. Canceling my policy after I added a new car. On top of that taking money out of my bank without my consent. What is that called? THEFT!!!
Cancelled my employees insurance policy without notice and would not allow to reinstate. She was paying 20% less than her current policy now with another provider. Seems pretty suspect on their end and they have no customer loyalty
Alliance kemper insurance all the same insurance scamming companies. If your late 1 day on your payment you get canceled without notice and won’t let you reinstate. You gotta start a new application with their brokers so they can both get a …
Extremely disappointed in them. Had them for multiple years. Great price on all my vehicles. Then today I was notified by the broker I go through the policy payment to renew was due on the first of this month (yesterday). I immediately …
Ryan was the best!
He was assigned my case and I got everything situated within a week!
Two days after my accident they sent someone to look at my car. About 3 days …
Had alliance for years and they were great with all my not at fault accidents! Until I was a day late on thanksgiving day and they canceled my policy without warning. Tried calling my broker and alliance themselves and no one wanted to and or would help me. Such a shame.
They’re taking money out of my bank account without my permission I have never had any affiliation with this company and they’re just taking money out of my account
Trash Service avoid this scummy insurance company at all cost!
IF I had a choice I would give 0 stars horrible they need new workers my husband tried contacting them for over 4 months after our crash and still no response WHAT KIND of business is this??!!!!!HORRIBLE service
Awful company. Never call back and don’t answer. Their customer hit me and they are not helping me while my car is unsafe to drive
Rude, hung up in my face, you could hear the phone slam down, lied, never sent out an adjuster. Will be reporting this company for sure
the worse customer service ever,
they dnt even listen to you to see what is your request
I would definitely not recommend this company
Been working with Alliance for 2 years, I never had a problem with them, it is a great company to work with.
Really bad experience with this car insurance I have an accident on June 11 and I’m still waiting for the agent to call me is almost a month
They never return calls emails nothing they are scamming people get out while you can
Extremely cheap, unprofessional and terrible insurer. Not there when you need them the most. Do yourself a favor and spend a little extra. These guys are a joke.
Terrible service!! Been calling for about 2 weeks leaving messages, calling customer service waiting for 20 min and no one neither returns my calls or picks us the phone!! Poooor customer service very pooooor 👎 …
This company is horrible it’s a shame so many people are being scammed I’m sure this company is going down hill. Call BBB & FCC on them they are so rude.
Worst insurance in the world
Cheap insurance for cheap people horrible company to deal with if u get hit by one of there customer minimum policy on there behalf pray to God you never get hit with a person who have them for a conpany
I would not even give one star. Bad service, very slow, they dont answer your call. It is a headache trying to communicate with them. They manage their cases horrible!!
Worst of all insurances.
Customer service is terrible! Keep you waiting for 30 minutes if they even pick up! The people working the case won’t ever call you to update you, even if you leave a voice mail.
I had accident last year for parking lot, they can made other people had chance to bring up the case to arbitration even I have video to proof, And finally I lost！I can’t Believe that ！！ they never put in effort to help customers, and …
35 days have passed so they paid me. Do not answer calls or when they answer that no one answers my questions normally. 👎👎👎I do not recommend this company. …
TERRIBLE, GOT INTO A ACCIDENT AND THEY ARE NOT HELPING. TERRIBLE CUSTOMER SERVICE AND THEY ARE SLOW WORKING WITH YOU. MIGHT AS WELL NOT HAVE ANY TYPE OF AFFILIATION WITH THESE PEOPLE. TERRIBLE INSURANCE AND TERRIBLE STAFF!!!!!! BE AWARE
I am trying for a month to have someone to fix my car, and every time it is a new excuse. Never ever do business with this company. I don’t believe they can do this in United States.
Worst insurance experience of my life, you can’t even make a payment to this company, I have no idea how they are still in business
Beyond Rude as I called them for a at fault driver on their policy. I was in near death accident and she literally hung up on me. Unreal!!!!
Worst insurance company ever!!!! We should’ve read the reviews first before EVER giving these joke of a people any money!!
This is a nightmare insurance , never never never answer, go directly to voicemail, the accident happened January until now I still don’t have my car, April already, No I don’t recommend this insurance
If I could rate them at zero Star’s I would WORST INSURANCE COMPANY EVER! MY mother has full coverage and got rear ended and they aren’t helping in anyway!
Can I give a 0 star? Can you answer my phone? It has been over a month! When are you gonna fix my car??
Worst insurance after six months they canceled my coverage with out notification,they say for non payment,i had auto pay from my bank account,when I called them to find out why they toll me i need to buy insurance again with Down payment,don’t buy this insurance plz.
Worst customer service ever 😫. During my reporting call, the lady named Lisa were super rude and yelled at me!!! I asked her name and she only gave me her first name and said no when I asked her last name. Worst of the Worst!!! …
This company is a scam beware car was totaled and paid for insurance all year to be told that I wasn’t covered. This place is scam beware people lying mf beware this company is fraudulent!!!
Worst insurance company ever. It’s been a month since my girls accident and she still hasn’t received anything. Worst customer service ever.
This company easy to make a payment to,but when I got on my car accident, the lady who take care my claim, she feel made when I call to talk to her,mean she one only my payment but she doesn’t want to take care my problem
Bad customer service on d phone for 3 hrs n then they disregarded my inquiries and when try to speak to adjuster no help
Do not get this insurance! They are pieces of boo boo , I swear they don’t answer calls X this is worst insurance ever , hate it will all my heart !
I was waiting for more than an hour to speak to a representative and they did not answer me. no one ever helped me. it’s insurance trash
This is really the worst company to make business with. They do not generate changes in your policy, they have no employees enough or their system is uncompetitive that it makes things complicate it.
They told my grandma her check has been mailed on the 4th of June she lives in Los Angeles an still hasn’t received her check. They’re a bunch of liars, do not give them your business.
This insurance sucks if you have a liability insurance and someone crash your car you have to wait 3 months specially if MARSHAB DELGADO it’s taking your case she doesn’t know how to do her job the insurance it’s not free and if they …
I got hit by someone with this insurance, come to find out they don’t believe his car was insurance with this company, I was hit last Saturday night , they made a claim for me and everything but know I cannot get in contact with the person that is suppose to help work my claim . I’m ready to sue this company
Absolutely the worst insurance company stay far away they will get your money and will disappear when you file a claim !!!!-
Worst Insurance Out there. STAY AWAY! Overcharges for Absolutely everything.Rude,unfriendly, Unprofessional and you are not Welcomed but your Money is.Claims is a Joke! WORST COMPANY ALL TOGETHER!
Renee Brower is incompetent. These reviews are not wrong Alliance United Insurance are flag bearers for worst insurance company ever ..
Danica Flores paid a claim without assessing damages to my vehicle and of false claim that I backed out of driveway, when asked to speak to her supervisor, Marie Langly, she is just as bad and unprofessional, I have contacted Department of Insurance and suggest you all do the same, these people are skanless and I know there is more
Ok would give you ZERO stars if possible. Customer service is non existent with these clowns. I’m switching companies asap.
Poor customer service. Just recently got in a accident & they haven’t answered my calls 3 days straight.Customer service really is the lowest of the lowest.
I have a 2008 truck . Just sitting in my garage taking up space. Non operational cause its a total loss . I thought full coverage would make a difference . Nope every single thing coming out of pocket
the WORST insurance ever!!!! the CR was rude to my husband whos first language is Spanish. She declined for my husband to be transfer to a spanish speakig rep
Daily calls without any response (even the person who hit me reported that he caused the accident), my accident happened a month ago I only received a couple of letters with the claim number, very bad insurance
WORST company ever. Gave me the worst time canceling, and STILL charged me, never answer the phone either. A bunch of unprofessional jerks I hope they all lose their jobs and become homeless
Warning A,U. IS THE WORS INSURANSE EVER!!!! STARTING WIT THE CLAIMS DEPARMENT!!! my car is broken sens 3 months and every time i call to claims department nobody answers the calls!!
+* OK ! 🖤
BEST INSURANCE🦋 AGENT I ** – EVER HAD , . EVERY THING ** !++ WAS TO 🙂 XO ! THE POINT ON 🙂 XO ! WEBSITES AND CONTRACTS AND THEY ^ 🦋* !+ ANSWERED IMMEDIATELY …
This company it’s horrible they never call back
They never answer the calls and they have the worse adjuster they give you an estimate …
Worst car insurance Ever save yourself the headache there’s better cheaper insurance out there here I am battling to get my refund check back after canceling 2 months ago unbelievable no one answers no one helps
Worst insurance company ever …I can’t believe they have a license….they have a PO box in another state. Their “insured driver” rear-ended my wife and son….and they are denying any fault ….now the driver will be sued in court and personally liable…and this insurance co..Alliance pays nothing.
In these trying times, when other insurance companies are crediting their clients for their auto insurance, this company is double billing me. Class Act Alliance United Ins.
Worst insurance ever they will throw you under the bus a car hit me and the other driver said it was my fault when it wasn’t and I gave them a witness number and they didnt even call the witness and they just blamed me
switching insurance asap
just read the other reviews…enough said
Worst insurance company ever my car was involved in a accident with someone who had this insurance customer service is horrible if you’re even able to get ahold of them they takes forever and it’s up to you to bug them about the status of your car pray you don’t get in a accident with someone who has this company as their insurance
My dad has this insurance and he got in yo an accident and were calling them there not even answer nothing there just taking money and they have been for 6 years now am definitely changing my dad’s insurance there not helping or doing any thing they dont even have coustumer service don’t waste your money or time here 100% be company
This insurance is horrible. I got it because it was offered when I bought my car and it was easy.. I paid way to much for the worst coverage! I don’t recommend it to anyone!
Thwy said they would reimburse us on the rental. Sill waiting and one leaves messages and no one returns the call. We get transferred to different people with different answers.
Only two stars because the broker at my
LOCAL insurance agency is helpful. The home office at Alliance is all but useless, can never connect with anyone livem
This company is a scam don’t trust them. They also leave you on 3 to 4 hour holds unless you need to make a payment then they answer after just a couple rings. Ridiculous.
In March my wife was in a accident with one of their clients and my 2018 Camry xse top of the line is a total loss because my wife wasn’t insured at the moment they want to screw me over and say she was at fault when I have a police report …
ZERO STARS!!! WORST insurance company ever! Received nothing but the run around. Customer Service reps are of no help at all, wait times are insane and they don’t take care of their customers
My card was stolen and I told them that and they canceled my policy. Went and gave them the new card in person, called to make sure they had the right card on file (gave them the info again) and they canceled my policy again for …
Horrible! Do not get this insurance company. They do not help you. At all! The workers never answer the phones. They are so rude. They don’t care about their customers. I will not be renewing a contract with them
My car totalled couple months ago and I called Toyota Finance Department today and they confirmed that they received the check from Alliance United. So I am thankful.
Poor customer service , very hard to contact them in their deparments, don’t waste your time and money with this company, worse company I ever used. They never want to pay for anything so clearly they don’t care about clients only their money and expensive fees.
My wife was hit from behind by one of their clients and I have been getting the runaround about when the adjuster will come look at the car.
Does anyone know where the claim center is in Stockton, CA.?
THX
Company is a joke ,. I am a customer and to make a payment they take 30-50 minutes to answer there phone … poor customer service. They don’t offer auto pay either. I will start looking for another provider for auto insurance
WORST CUSTOMER SERVICE. You can never get a hold of them don’t waste your time or money they don’t deserve it. Every time you try to contact them they leave you waiting for an hour or LONGER if you have the time and patience to sit there and wait.
This company is full of scams they tell you one thing and then they come with another thing. If you get in an accident and your covered by this insurance I recommend you get a lawyer or else you’ll get a big black one!
I had a claim back in 2017, till now I still not got settle. crazy!!!! The person I used to contact to has gone, and no body gave me any update. I am trying to find someone thru phone, no one answers!!!
Worst company ever definitely going to cancel after they repair my collision! They won’t even send a adjuster it’s been too long pls don’t falI’ll into this scam
Can’t get hold of adjuster for over 2 weeks. Not responding to phone calls or return calls back. Managers voicemail full. Never get this insurance
Worst insurance company. Agents are rude and unprofessional. Insurance company tries to avoid paying any costs. Would give them zero stars if I could. Don’t recommend at all.
Garbage 👎 F- …
If I could give a negative star I would, nobody knows what they are doing, then they go on to blame the customer saying it’s their job to be making sure THEY(alliance) are doing their job, blahblahblah. STAY AWAY FROM THIS COMPANY, and the Manager Carlos is Rude, incompetent and unsympathetic
They keep contacting us about some sort of incident in a parking lot that we had NOTHING to do with. Our car associated with a name of a person we do not know. It’s a huge scam! You get a letter from Wendy Gebo, be wary!!!!
Worse insurance ever! Doesn’t call you back. Closes your claim with no reason.
This company is horrible!!!! The adjuster that is handling my claim is not responding to emails or calls. I have called to complain and they told me to leave a message and email and if I do not hear back tomorrow to call back. So I did AND THEY HAD ME DO THE SAME THING!!!!!!! Horrible.
So lets put this straight…WHY INSURE AND TAKE PEOPLE’S MONEY WHEN YOU CAN’T INSURE WHEN SOMETHING HAPPENS?!!!! This company will go down just like “Access” another bs company that was recently closed and gone like the wind. NO more like …
I was calling in regards to broken windshield just to ask if I have coverage. They couldn’t even answer that it took 3 transfers and a VM. This company is just taking peoples money. Cancelling my service!
Worse company ever one of their drivers hit me and it was my fault I got rear ended? Yea right you bet I’ll be taking that company to court espically since I got an Injury from that wreck( sprained neck).They don’t return calls or notify you what the hell is going on.
Filed a claim, now it’s on my record. Assurance United has not paid a dime. It’s been now over 3 months since the incident.
A lady rear ened me. We exchanged insurance info.They did nothing for me.Sorry about your luck.
I am giving this company a star ONLY because I have to give it a star. This company is irresponsible and didn’t cancel policy when asked to. Instead kept the policy and won’t reimburse for up to 4 to 6 weeks for a MISTAKE they did at their end.
Stay away! Company doesn’t take responsibility even if you paid for your policy coverages, instead of feeling insured I felt interrogated wrongfully accused because they don’t want too take care of what you legally payed for.. Company needs too be shut down!
This company needs to be investigated seriously, there’s all kinds of shady business going on here can’t get my car fixed they said I have to take Te other guy to small claims court what the heck. For reals never go thru this insurance …
Very good experience will recommend to a friend or family. Thank you car tag USA
Worst I mean Worst Insurance Company I have ever dealt with! Trying to resolve two claims and claim adjuster never reply back to the tons of messages I have left. Next step is calling Corporate Office if this doesn’t help they will surely be hearing from a Lawyer!!!
Can you get any worse than this company? I mean it’s been since Aug 28th and we finally get an estimate back of what they will pay . Less than half my estimate I sent them and with knock off parts and used parts. LOL. Geez what a scam company.
Worst Insurance ever. Never respond to calls. And long waiting process. It might be cheaper than others but scams . Dont get this insurance unless you want headaches
Biggest mistake i ever made switching to Alliance i had an accident on 3/13/2019 and filed a claim they said my car was a total loss right away but now they don’t even answer any of my calls or return my messages. Finding a new company now..
Worst insurance ever my car was hit my their insured customer still haven’t answered none of my calls nor have I gotten anything in the mail at least I spoke to Cali insurance department and they didn’t really help either WTH I’m carless …
This is THE WORST insurance company. I do not understand how they are still in businesses. If you are an attorney, and the party at-fault has Alliance, GOOD LUCK getting even property damage checks paid
I’m getting NEAR to file and SUE in small claims court which all of you should do instead of complaining to much. My review is not for the company but to help you guys. I dont have an attorney but best bet believe I consulted with one. Do …
Yes this company is taking money from people.
1. A agent named Humberto Ayala is a lair.
2. They refuse to answer the phone and they don’t give you a call back. …
This company is a big scam. My car got hit by one of their insured drivers in MAY. I SENT MY PICS TO A DIFFERENT COMPANY CALLED KEMPER.. NO ONE HAD RETURNED MY CALL. I WILL BE FILING A LAW SUIT AGAINST THEM AND THEIR SO CALLED SHELL COMPANY KEMPER. THIS IS UNJUST PLEASE REPORT THEM TO THE BBB THIS COMPANY NEEDS TO BE SHUT DOWN
Alliance United you guys are so un professional after you guys pay for my totaled car I won’t be insure with you guys no more. My car accident was on September and you guys still haven’t paid for nothing. You guys are just good to collect every month. I would not recommend you guys ever.
If I could give them zero stars i would, SCAM COMPANY. Do not do business with them. If you try to call them then good luck because they will never ever answer. I dont know how they even have business or manage not to go out of business. …
if I can give them a -5 I would! Worst customer service ever. the person that hit my car has them as his insurance and since August I’ve been trying to get my car fix. it’s now 12/13/2018! WORST WORST WORST INSURANCE & STAFF.
Company Straight lied to me over phone about coverage until June1st! Due to Covid and then another agent said you can wait till june but 3months must be paid up front. When i was only needed to pay was 1month
That one star is really a negative 10. This company is ridiculous. First of all you can never get an answer and if your lucky its usually 45 mins to an hour before they do. I have a policy with them and.my husband has another, he has 4 cars …
Absolutely awful customer service. I tried to cancel my policy twice and was charged for several months due to the incompetence and apathy of their customer serivce reps. They refused to accept proof of the other coverage, refused to pay me back, and then refused any correspondence afterwards. Do not use this company.
Terrible service, I have already completed a year since my claim began and they have not been able to return my deductible to me, they just stop answering calls or emails.
Worst car insurance ever. Service is awful. Wasn’t at fault in a car accident it’s been over 1 month and still haven’t gotten my car fixed. Called multiple times an employees just hang up on you.
Garbage, Adjuster Cody Duran so rude, her and her supervisor Christian fopp never answer the phone, whenever you call go to voicemail, it’s said”currently assist other customer” but they never helping customers! Useless adjuster! When I …
Don’t get into a accident with someone with the same insurance they will literally f*** you over. Not to mention the other driver hit me an left but because he came back it was still considered my fault because I was making a left but the …
On the phone i get hung up on after an hour of being on your intolerable hold that plays staticky music followed by an automated voice that just plays over the music …
Im living a nightmare and if anyone could join me to sue them I will be happy. They said my car was a total loss and they sent me an offer which I accepted and they took my car and now they are saying they wont cover anything and I asked …
5 Stars for “Worst Insurance Ever !!!!! DONT GET THIS INSURANCE. It’s cheap for a reason. No help! No return calls! No return emails! BUT they sure answer the phone to take your payment. …
I called on behalf of my colleagues to find the name of the person at this listed member institution to pass the completed AHEAD Economic Development Grant to the institution’s designated person to submit it for funding and could not get a …
Horrible insurance company wouldn’t recommend for anyone. Takes to long to process claims, doesn’t returns calls. Does bogus Total loss on vehicles to avoid paying out As much and saves money. Beware don’t use them. You will very disappointed
ZERO stars if I could for months me and my husband have been trying to add a person to the insurance and no one could answer and our representative never answered his phone but as soon as I get in an accident they can’t do nothing and they can give us a rental.
Can’t wait next month to get a different insurance. . it’s been about 4 hours and no answer whatsoever., What’s the whole purpose of having an insurance, if I ever get into an accident and they don’t have anyone to answer my call. This is ridiculous!
Horrible customer service, Adjusters wont call you back,They don’t pay there claims, steer clear of this insurance company, I also have filed a complaint with the California insurance commissioner.. There should be a no star button this …
Wish i could give negative stars WORST insurance company i have EVER even known to exist! I tried to cancel them over the phone was told it could only be done by fax(which isnt the case) and then they ended up taking the money out of my …
Worst experience ever, this is the second time that I drive 9121 Oakdale ave, Chatsworth, CA on a Saturday because in the website states that they are open at this time. Right now is 1:30pm , which according to the website , they close …
This is the worst insurance company I’ve ever had customer service is horrible the adjuster never gets back to you don’t waste your time
STOP.
Don’t get this garbage insurance . My father had it and they cancelled him many times and charged him every times . And later he got hit by some kid and he had …
Con-artist of an insurance company. They should be investigated for fraud and misleading their victims
This company is a joke. How are they even considered an insurance company. It is a complete mess. Every time I call them it takes at least 45 minutes for them to answer if you are lucky. You cannot work like that. If you want to tell a joke to your friends, just tell Alliance United Insurance and believe me they will get the joke.
1star in order to leave a review they deserve 0
Just awful! Not recommend at all!
Awfull service if you can avoid to insure your automobile with this company do …
Horrible experience so far I am an owner of a body shop who is fixing a car for some one insured by them. I have worked with many insurance company’s this by far the worst company. …
My car has been about 2 weeks at the shop, I am still waiting for a response. I even called corporate office and they just roll the ball. I am glad this is not my insurance. It belongs to the other party. Noat a reliable source.
It’s been a week since I filed a claim.Someone hit my car, I called them and they were having problems with their phone lines 🤔. Received a call 2 days later and still couldn’t give my statement because their lines were still having …
Most unreliable company. As soon as I needed insurance related services they will not answer calls and there adjusters are the worst. Do not get this insurance. They deserve no stars.
The absolute worst staff ever Engelberto Carrillo has not returned ONE call of the 30 i have made to him in the 40 days my claim has been open and only ONE email of the 20+ sent with one line that read “mam I need receipts for car seats” …
This company is an absolute scam. It is a fake company and needs to be reported asap. One of their insured drivers rear ended me after it was proven that they were texting and driving yet the company refuses to pay. Going to pursue legal action, this company will go under hope they all go homeless.
Worst Insurance ever!!!!!!!!! Don’t go with guys please. I’ve called them 36 times and no can get back to me. I’ve called the supervisor as well and no one seems to pick up. My car is just sitting at the repair shop and they can’t do …
worst insurance company ever, they are cheap but please do not go for it. i was warned about them but did not listen but now i know better, when u r involved in accidents they ll frustrate the hell out of u just to deny u .never buy insurance through them.
This company is a scam do not do any business with them. If you are still waiting for your check
I would advise taking to small claims as soon as possible. These people will waste your time till you make another payment or cancel your policy from aggravation.
The employees of Alliance United have been unprofessional, rude, and irresponsible. Impossible to have reliable communication with them via phone and or email. Their insured hit my vehicle and they did not take appropriate responsibility in the repair of my vehicle or reimburse me for rental car expenses.
I can genuinely say this is one of the most terrible insurance companies. I can list plenty of reasons why, but all these reviews in this section sum up all my reasons. I would however like to state two things. {{Epifania Teran}}was the …
How can this company still be in business? No one responds to phone calls here, I think they have agents that watch the phone ring all day deliberately. I brought my case to the Better Business Bureau because those people have the power to …
Worse insurance company ever!!! There is no customer service, seriously no one answers. Oh and paying you out on a claim takes months, if they pay out at all. I’m almost ready to take them to court. Do not do business with this place.
Every company has their processes, I’ve not been angered by Alliance United Insurance claim process, was very fast and easy each time. Had to get some extra paperwork from the main office once, was helped the same day over phone and email.
The worst auto insurance company! They will rob you and when you get into an accident, they let you do all of the footwork. They do not have your back at all! It is ridiculous since I pay them every month for “the best” coverage!
Wish I could rate with Negative Stars…
Pray to God that you don’t get hit by someone who carries Alliance United Insurance. Been appox. a month since my car was hit, car remains unrepaired. …
I guess I’m not the only one who got screwed by this company, reading the reviews every one sound correct, I have been trying to get hold of someone in regards to a claim for past 20 days with no response from anyone including the parent …
I wish there was zero stars these people are the most incompetent that I’ve ever dealt with. You’re wasting your money! Forget about even trying to reach them when you have a claim.It has been 6 months since my accident and they have not reached out to me and my claim has not been resolved! Customer service isn’t the best.
I cannot put into words in regards to how incompetent and TERRIBLE this insurance company is!!! The lack of communication and unprofessionalism is their down fall! You should NEVER have to act on your own behalf when you are paying a …
I have to say it time a say something about this company and its customer services. Huh! where do i start? well! i was rear ended by thier insured client on 09/15/2015, of this company and i received a claim number from them the same day. I …
If I could give negative stars, I would. They have such horrible customer service. They also told me that they would call me in 2-3 business days. 2 weeks passed and I called every day. They kept dodging my calls, and once I called with a …
Horrible experience, Terrible Company no matter what happened they don’t want to work. I got crash into and I pay money out of my pocket because this company did not provided documentation to the other insurance company. On top of that they …
I agree with everyone this is by far the worst insurance ever!!! I got rear ended when I was parked in a parking lot at a bank, cameras pointing right on the incident And they never took the time to even get the security footage of the …
This insurance company sucks..they are very quick to charge you but when it comes to paying your claims they try to find every excuse in the book on why they cant or didnt cover it. The adjuster have no communication skills nor do they maintain any communication in regards to follow up.
This is a horrible company – they do not answer the phone and when they do they keep you on hold for 15+ minutes. They do not return other insurance agency calls on claims within the 30 day response period – trying to get a claim resolved with this company has been an absolute nightmare – VERY BAD CUSTOMER SERVICE!
I called about a letter I had received and spoke with Lidia call refrence number 3395. She was extremely rude. Getting loud with me because she doesn’t understand her job. Usually when i call I get treated with great costumer service so I …
This company is trash. They are irresponsible and scam. They suppose to send me the check more than a month ago. The adjuster Julian Bello said she sent out the check the first time and it got lost. Ok, what about the second time? I called …
I was rear ended by their client and now I’m out of pocket because they won’t pay State Farm, avoids any calls or written communication. I now have to take the other party to small claims court for my deductible. DO NOT use this company.
Disrespectful employee’s work at this company. They are all incredibly rude, unhelpful, and they lie. I threatened them with a lawyer to which I was told “a lawyer cannot help me”. I have called and called trying to get them to respond to …
Don’t and avoid this insurance. You better pay 30 bucks more than be here. The least professional staff, with attitude. They lie to you no matter what. They scam you and charge you for no reasons. Avoid. They don’t even have corporate. Lol believe me you’re gonna be sorry. Save your money and time go somewhere else.
This company has one of those phone tree accounts that just lead you in circles. They don’t return calls when you leave a voice mail. They also don’t pay up front for rental cars while your car is being repaired. DO NOT RECOMMEND!
I’ve been trying to get a hold of the one who’s responsible in getting my bumper fixed and no Answer. It’s been almost 2 months and nothings been fixed. I call and leave voicemails and nothing !
I’ve been involved with a claim for more than 1 year. I’ve NEVER had such difficulty reaching a live person. They issued a check for damages and made it also payable to ‘Pick-a-Part’. WTH?! I paid for a pick-a-part company to dispose of …
Wish I could put a 0 out of 5. This company is the worst of all insurance companies and is the poster child for all things wrong with the insurance industry. Anything to keep a dollar and deny every claim. I had a hit and run accident that …
There is not a grade lower than 1 star….For those who get insured by this company should all get sued because it is like having no insurance.
Each time i get hit by someone i pray they dont have alliance united. This …
This Insurance Company is the WORST ! I had a claim with them and my bumper needed to get fixed because it was one of their clients fault who hit my car. Iv called them constantly to get an update on my car because they did not want to …
As we all know, after an accident dealing with an insurance company can be difficult. Alliance has been beyond difficult, more like impossible. They are very unprofessional in every aspect, even the simplest things like getting the claim # …
Had the unfortunate event of being in an accident with one of their insured’s. Adjuster Daniel Lehtinen has left me with a bad taste for this company. HE seemed to be genuine at the first contact but that was the last time it was felt, the …
If I can give a 0 star I would. The accident happen back in sept 2018 and their insured is at fault. Up to now, we are still waiting for them to pay out. This insurance company sells the minimum coverage limit which is the issue now …
THIEVES!! I have been trying to cancel my insurance with this company since November 1st. They told me I had to go through my broker, SSB, first because they couldn’t do cancellations. LIARS!! After all the run around SSB and Alliance …
This is by far one of the worst insurance providers. I’m going to change my service to someone more reliable. More honest. I’d pay more for these sinple things.
Not surprised to see so many one star reviews. I had a lady back into my car when it was parked. When we came back to the car there was a note on the window with the person’s name and phone number, which was a pleasant surprise. At any …
Horrible company tried to give me 600 dollars for parts and labor after my bumper was smashed in. Looked online and just the labor alone is 600 dollars. Talking about it takes 1.5 hours to repair but on their report it says 3 days to repair. How the hell does that work? Yet another scummy insurance company
This is the worst company I have encountered with. Their customer crashed me, and I went through their claim insurance, and they couldn’t even provide me with a rental. Now I am stuck with no transportation whatsoever. If you are looking to …
I have learned my lesson, DONT CHEAP OUT ON INSURANCE!! yea they might be cheap but there is a reason why. it took these people 1 year to total loss my vehicle. this is the worse insurance anyone could ever get. because of them my credit is …
Total ripoff dont trust this company I dont have insurance with them yet for the past 5 months i see they have charged my credit card $139 even after contacting them they continue to charge my card I beg you do not deal with them in any way
I filled my claim with alliance and I’ve heard very negative things about this insurance so I always hoped I never got into an accident with one of their insured or me myself get into an accident. But the process was fast and easy. My …
First of all they don’t even deserve the 1 star review. THIS BUSINESS IS A SCAM! DO NOT USE THIS BUSINESS!!
I filed a claim (electronically) in May of 2019 and received a claim number. …
I rather be driving uninsured than to be insured with this company. Its adjusters and representatives are incompetent, and there is no HR or a manager for this company. You get what you get, and there is no one you can complain to. My …
This insurance company is a joke… WHY WASTE YOUR MONEY ON AN INSURANCE COMPANY THAT DOESN’T HELP YOU??? You will be sued regardless if you were not at fault because this insurance does not help their own. There are plenty of reputable …
Went to renew my policy every 6 months and was told twice the bill would be over 300.00 dollars when my actual bill was 229.00. I told the gurl im not paying anything more than what my bill states. She kept insisting it wad now over …
When it comes to making a claim against an insured driver of theirs they make it very difficult to get a hold of anyone. Their phone system claims technical difficulties and hangs up on you. They move really sloooooow and don’t care if you’re inconvenienced.
Worst beyond worst customer service ever!!! Do not get insured with them!! Filed a claim 1/12/20 and to this day, I have not received a single call from my assigned claims adjuster. I have called over 20 times to EDELYN ROJO as well as her …
This is the worse insurance that any one can have. File a claim on a person insured by them and they never returned any calls & ignore all our emails..their Adjuster Ladarius C never calls back and managers as well. I wish I could rate them lower than a 1…awful customer service!!!!!
DO NOT GET THIS INSURANCE. They do not meet their financial obligations when you are in an accident, which can result with you being sued by the other party. They are a terrible company. …
We got rear ended by one of there customers ovee 2 months ago. Completely his fault. The insurance agent called to cut a measly 500 dollar check for us not to sue from being sore. Our car is still not been totaled out. Place is a joke. Dont …
WORST COMPANY IN THE WORLD! There client re-ended my husband. They took forever to see the car. Gave us a check for repairs and rental. Once we had the car in the shop, the person fixing the car could not get a hold of the adjuster. The …
Horrible Horrible Horrible company !! Don’t waste your money with this company. Was involved in a car accident on 10/2019 and I haven’t even gotten an adjuster to come look at my car. I’ve been trying to reach the adjuster since last year …
This Insurance Company sucks and they are irresponsible. My dad was involved in a car accident on 1/28/2017 and as of today insurance hasn’t payed for liability and their excuse is that my father and I “failed to collaborate”. This is very …
If I could rate it negative, would rate -100. This company is a scam and must be shut down. I was hit by their customer in July and filled a claim with them. 4 months later they still can’t determine their customer eligibility. I had to pay …
Absolutely the worst in every way possible horrible customer service the insurance lags on getting everything in control. My adjuster has answered any of my calls with in weeks. I have no method of transportation and can’t even get my car …
This has been without a doubt the worst insurance I have ever dealt with. I opened a claim on January 7th, the insurance claim rep assigned to nme would not return my calls. When I finally made contact we made an appointment – she did not …
WORST CUSTOMER SERVICE and insurance company I’ve ever come across. My car was totaled 3 months ago and had the misforutne of having Daniel Mcdougal and my total loss adjuster. He blatantly lied to me saying he sent a settlement amount to …
People don’t ever waste your money with this insurance, read the reviews all those people are speaking the truth, Bad costumer service, and let’s dont talk about the claim department, they don’t even speak English, and if they do they don’t …
Got hit by one of their clients. I kept on getting the run around to get my car fixed. They don’t want to pay storage fees they actually told me to drive my vehicle without a bumper. To avoid paying storage fees for my vehicle while getting …
Alliance United Insurance Company owned by parent Corp. Kemper Auto is a fraud! And the State of California Insurance Dept. is useless. I strongly advise anyone, do not do business w/this company or any company owned by Kemper! I was in an …
If i could give this company no stars i would. Its been a month since my claim was submitted and no one knows anything. This insurance sucks! If you have it i suggest looking into a new one. I have an attorney who cant even get answers. My …
&& if it was possible,I’d rate NEGATIVE!!!
Who’s ready for a Class action lawsuit?? Let’s make it happen!
Let’s get this company out of business, I’m sure the Better business bureau will …
I give negative 5 star to this insurance company, is the worst that ever excited, I was hit by one of their insurers, let me remind you I have 2019 Nissan Altima SL and let me tell you, anyone out there with this company, stay away from …
Sooo I was talking to Abel, a supervisor I believe. And a few others. I never got my rental when my car got hit. I was suppose to get one and I had to resolve to taking Uber’s and skating everywhere. Not cheap of course, but that’s what I …
Awful, unprofessional, terrible insurance company. There not enough words in the dictionary for me to say how bad this insurance company is. They need to be investigated and shut down by the police. My family has 4 cars with full …
This company is a scam!!! Don’t use their insurance and if 1 of their drivers hit your car it’s best to just get a lawyer from the beginning. They don’t return calls, they don’t do their job and very unprofessional. I legitly think they’re …
Horrible company! It’s been 3 months since i had a collision with a driver with the same insurace. No one has been found at fault yet. They didn’t send someone to appraise the damage to my car! They cancelled last minutes, didn’t show up. I’m seriously considering to get an attorney. Bogus company! The worst!
We are sick of trying to reach these people. Their insurer crashed our car last December! They only ever sent one letter notifying us they were processing our claim. I’ve called multiple times, to ask about compensation and they always, …
“BEWARE” of this company!!! Very hard to get in touch with them after filling a claim. I filled a claim and they sent a letter and when i attempted to contact them was never able to reach them, even after i left messages. Also just had …
These guys are crooks i’m surprised a company like this can operate
Worst experience I’ve ever had. My car was hit by a person who left the scene. There were witnesses, so there was no question whether or not it happened. Alliance said they would send an adjuster out within 24-48 hours, THREE TIMES and …
Worst insurance company ever! Horrible customer service. These people are liars and scammers please do not give them any of your money. After my parked car was hit I was initially told my car was covered. About 2 weeks later the claim …
Im not the type to leave bad reviews on businesses, but this is the worst customer service i have experienced. Everything people are saying is true. My accident was 2 months ago in May. My car was a total loss, they agreed to pay off $5,400 …
This insurance company is a complete fraud. Lets say you pay your bill today (due date) and if by tomorrow you remove a car from policy they refund you back $5 for that car even though you paid in full amount the amount for the entire month …
Worst company ever . Had to deal with them because of the person who hit me and the adjuster Alejandra Rojas was terrible . Doesn’t know how to communicate or answer calls as well as doesn’t give correct information always having an issue …
BAD SERVICE , BAD COSTUMER SERVICE , have called left many voice emails no has got back to us , this is bad horrible company
don’t do business with this company
Definitely the worst insurance company in existence. The customer service is horrible. Trying to even get in contact with the claim adjuster is near impossible, I left a lot of messages to call back and not even once did they try to even …
If I could give zero stars I would. It’s has been a week since my little brother was in a car wreck and this company is sending us through loop holes. They transfer you all over the state, they are extremely unprofessional. Their system is …
Horrible Service! My daughters car got totaled by their client and after 3 weeks of quotes and statements and pictures and proving their insured was at fault. They state no payment based on his insurance was cancelled the day of the …
If I there is zero stars I would give it. I had accident three weeks ago. The other driver ran the stop. My vehicle was total loss, 100% none operable. My attorney had contacted them on the phone finally went over the details. This …
I was hit from behind by a Alliance insured driver, and I cant get in touch with the claim adjuster. Its been 3 days with no vehicle and no rent a car. I have kids in school with no way to get them there. Must ask my neighbors for help. …
Alliance has helped me with two of my car accidents flawlessly. I only had to call once for both incidents and the place they recommended for repairs left my car looking brand new. Happy with the service and the price for two cars with full …
They will charge you and do no work. These people are thieves and criminals. Its hard to understand how this business isn’t under investigation for charging people policy premiums yet doing no work for months on end. I know because I am a …
I have been trying to get someone to call me back for more than a week. I call everyday at least twice. Insurance companies should be there when you need them!!!!!! Read the other reviews. I believe each and every one. This has been my experience. No one calls you back. They don’t email you. They ignore you.
This company is complete garbage! I was involved in an accident and this company refused to help. This company has the worst customer service and representatives! They have horrible wait times. They steal your money so you can have a Piece …
You’re better off not having insurance than having this company as your insurance. Been +30 days since my accident, and they have not even started working on my car because the adjuster doesn’t answer the dam phone. I was once on hold …
Do not use this company. Insurance is supposed to be there when something bad happens to you but instead they leave you like this. Adjusters Joel Urbina & his supervisor Donald Martin don’t return any phone calls. It is a waste of your …
Wow, the absolute worst insurance company imaginable. Imagine you get into an accident and you’re never able to reach someone. Sure, you can call the 1-800 number… but once they transfer you to work with the LA department it’s the WORST. …
A boatload of ridiculous fees regardless of how you pay. Website has been down for WEEKS now – completely unacceptable.
My vehicle was stolen, damaged, and recovered. I have to call the adjuster for everything . He never really answers my calls. I have to call multiple times before he answers. I leave voice mails all the time but he never calls me back. He …
Bad customer service. Worst insurance ever!!
long story short: it’s been 45 days since their insurer was found at fault and I yet to have my car even looked at much less payed for. Customer service would probably be better if someone in India answered. Calling an attorney is my next …
Worst insurance company won’t be surprised if they run out of business
Had a car accident over a month ago
They declared my car as a total lost and came in to pick up my car over 3 weeks ago. Until today I still haven’t received a call regarding the settlement. I …
Scammers. Agents will not call you and lie that they did. Then the other agent will back them. Smh. Must be Democrat owned
This Insurance place is a scam my client had and accident one of there covered insured parties hit my clients car On Dec of 2021 and it’s May 2022 . “Cecilia Guadalupe Vargas “ the adjuster has not answered they give the run around idk if …
The reviews are some what true depending on who will be assigned to you. This company will take you more serious if you hire an attorney but they will take over two weeks to look into your claim. That’s just their reality of it. After two …
I called in about 5 minutes ago and the woman that picked up was extremely rude since the beginning!!!!! I was trying to explain that their online system wasn’t allowing me to make a payment and that I had previously called about the same …
The worst experience I’ve had with an insurance company. It took months to get a response after an accident in 2020. We were left without a car or any type of communication from any representative of this company. It has now been a year and …
I don’t understand all the bad reviews!
This is the best insurance I have ever had.
Agentes are very well trained! They follow up and take care of things with no …
This company did not deal with my accident in a sincere way. Their employee made my anxiety and depression worsen when dealing with my accident. They really made my first experience undesirable. …
This is the worst insurance I’ve ever had. I had to take the blame for an accident that wasn’t my fault because they put up no fight. Once you’re locked in for monthly payments you won’t hear from them. I needed help from them and to get my …
I would leave zero stars if I could! Service is horrible. My car was totaled it’s been over 2 months and still no word about how much will be payed out and they can’t even have the decency to send me the release form which I need!, the …
Worst insurance company! Don’t waist your money here. I’ve held my policy with this company for several years now, I’ve never had an accident until November of last year thankfully with no injuries. It took them 5 weeks for them to actually …
Horrible, absolutely horrible customer service… I have been trying to contact my adjuster they gave me and he doesn’t even pick up the phone. I have left 3 messages for him contact me back. No response. They sent me to his supervisor. She …
Alliance is affiliated with Kemper who is affiliated with infinity. However, on the Kemper website, online chat feature is apparently only for infinity policy holders, yet, while on the Kemper website. Alliance/Kemper/infinity, all violated …
Just Run!!! A lot of the other reviews are completely accurate and the one 5 star review must be a bot.
Always have problem enter my new debit card information on app and website. This company need a good update on the website.
No good customer service. I was ripped off twice by this company paid my policy in full and they cancelled my policy for a non existent balance and would not restate my policy after paying 1300$ they than kept 500 dollars of my 1300 dollars …
Worst insurance ever!!! Even more worst when the other person involved in the accident has the same insurance which is this one, they play by favorites, they do not care about your car or your situation they just call you once and leave a …
My policy was canceled without a notice. Tried getting a hold of someone over the phone never happened was on hold for an hour. Worse insurance EVER!! I really don’t recommend.
Would give zero is possible. This insurance has had my granddaughters truck since February. Now it’s practically the end of august so we had to buy a car for her. !! They returned it a month ago and it didn’t even make it down the …
Really bad customer service talked to supervisor Irine and did not have any good communication! As I called to check on a fee that I feel should have not been added they did not take it off first time in about 4 years with the insurance. …
I’ve had this insurance for years out of nowhere they drop me stating my payment didn’t go through and in order to reinstated my policy they want me to pay 3× my original payment. Go somewhere else people save your time and money!!!!
Worst insurance ever. Canceling my policy after I added a new car. On top of that taking money out of my bank without my consent. What is that called? THEFT!!!
Cancelled my employees insurance policy without notice and would not allow to reinstate. She was paying 20% less than her current policy now with another provider. Seems pretty suspect on their end and they have no customer loyalty
Alliance kemper insurance all the same insurance scamming companies. If your late 1 day on your payment you get canceled without notice and won’t let you reinstate. You gotta start a new application with their brokers so they can both get a …
Extremely disappointed in them. Had them for multiple years. Great price on all my vehicles. Then today I was notified by the broker I go through the policy payment to renew was due on the first of this month (yesterday). I immediately …
Ryan was the best!
He was assigned my case and I got everything situated within a week!
Two days after my accident they sent someone to look at my car. About 3 days …
Had alliance for years and they were great with all my not at fault accidents! Until I was a day late on thanksgiving day and they canceled my policy without warning. Tried calling my broker and alliance themselves and no one wanted to and or would help me. Such a shame.