(Translated by Google) It is the worst of all, some irresponsible people left me owing money, I paid them more and they became the ones who knew nothing. That rental company is useless, they robbed me. They do not fulfill anything of what …
Hello, I am writing this in hopes to reach Donnie, as he allegedly is the only person at Don Asher who controls the HOA information for Whisper Wood condominiums. We have been awaiting a response to receive basic HOA documentation to sell, …
This is the worst property management company I have ever met, they do not send the bill to pay HOA and then they charge absurd administrative fees(above 20%) , it does not make sense.
The lack of integrity at its top. You need to put a leash on your employee JD and remind him we are paying his salary not the other way around. We are fed up of his unethical behavior, laziness, misplaced and rude comments and excuses. If …
If minus infinity stars rating was allowed, I would have gladly granted Don Asher and their unhinged representative JD the appropriate rating. Well, just in case you deny, I am a paying customer and nobody deserves the lack of …
Communication is trash here just purchased a property here two weeks already getting hit with door color violation as the property was purchased as is kind of bs is that only thing they fast at responding is how to pay that’s all will be selling this property ASAP
maintenance petitions thru them really suck. at the end you are better off fixing things your self than calling them and waiting almost a month for things to get done because they will never call you back
My agent and the whole company never answer the phone!!!!! Costumer service is extremely terrible. BTW, the front desk is the worst one I ever had before. Don’t go there! Be careful
Does not return emails or calls in a timely manner or at all most of the time. This has been an ongoing issue addressed several times with no improvement.
Since no one likes to answer emails or phone calls… When are we going to get a new playground in Country Address that we as homeowners pay monthly HOA fees for?
JILL BOLES AND HER MAINTENANCE STAFF ARE THIEVES.NO MATTER WHAT YOU DO TO CLEAN,PAINT,SCRUB,THEY FIND WAYS TO STEAL YOUR DEPOSIT.A DUST BALL,BATTERY REALLY? 700.OO DOLLARS PLUS THEY WANT ME TO PAY 52.00 DOLLARS MORE.RENTERS BEWARE.LAW SUITS NEED TO BE FILED AND WILL.TELL EVERYONE .
We just hired this company a few months ago, I am NOT impressed…Right out of the gate they dropped the ball! They have a good presentation but poor follow through…With this new company to us I am extremely disappointed…If you need an HOA company you might want to look further…
I pay them $500 but they really don’t want you contacting them. Their listed number isn’t even right! I felt bad for the woman who answered and said she has been trying to get them to change it for years cause she keeps getting calls! Quite awful for the first impression
Avoid using them for your condo association management company; we’ve had nothing but trouble from them and we still don’t have complete financial paperwork after 3 years of battling; we switched and I recommend you don’t give them your business
I’ve been trying to make a payment, the collector’s office does not answer their phone. The woman that answers the phone to redirect your call is extremely rude and will put you on hold without letting you finish.
No one other than the receptionist answers the phone you call and the only option you have is to leave a vm which by the way no one EVER returns your call this is one of the most unprofessional companies I have ever dealt with all you get …
Good Morning,
I want to thank you Lisa Battaglini of don Asher and Cheryl Hall of Lakewood Park Condos for a pleasant living experience. Appreciate your geniousity throughout my lease. You ladies went up and above expectations. Thanks again.
WASTE OF TIME – Don’t bother with this agency or agent Samantha Hafner. They have no idea what’s going on with their properties and will charge you hunderds of dollars in fees only to inform you late at night at last minute that the property is unable to be rented out.
called to request documents for a mutual client’s new home purchase. horrible service, employees dragging their feet for a simple task, all around lack of professionalism for a truly simple task
for the past 8 years my property manager was Marti Purdy, she is a 100% professional. Always ready to solve any problem that I had.
if i have to rent again I will call Marti.
Kudos to Lisa Krivan! Thank you for responding so quickly to my email regarding my ARA request today. In addition, I appreciate you taking the time to speak with me on the phone to clarify questions related to the ARA and landscaping …
Truly a great company and wonderful customer service. From the beginning stages Rosa Cortez has been responsive and follows through on any request I have given her. I high recommend Don Asher and Associates.
A friend and I went to check out the place after she had put down her deposit and was all ready to move in. We went to pick up the keys instead of LISA meeting us at the Condo and she had a few items on the check list that still needed to …
At the property “island club west” our Vehicle was illegally towed with valid visitor pass , lawsuit pending demand letter settlement , during Discovery we found evidence that the security company is getting kickbacks from the towing …
Just called to get a point of contact name and number. I was mid-sentence when the very disinterested voice on the other end starting talking over me that I was being transferred to another extension… an extension where?? An extension to …
A man named Jeff Felthousen works for this company, and if you need to rent something in Orlando and come across this name, I implore you to look elsewhere. When I was a struggling college student this man had a small 1B/1BR available in a …
JILL BOLES , JILL BOLES , JILL BOLES meant and worst person I have ever met in my life. She is not professional at all . In my opinion she is RACIST 100% and thinks because she is a realtor she knows everything , she kept my deposit for …
It is unfortunate when you try to communicate with a company and it doesn’t matter the question you have, you always have to write an email and wait for them to answer back. I wish Don Asher could have an open communication with customers. …
Great experience working with Rosa Cortes and her staff there. I’ve been renting a property that she manages for almost two years, and I’ve always a received a response and a resolution quickly. Highly recommend!
Would never use this company again. Customer service is slow and/or non responsive. Property manager will leave you with broken heat or air for days, and does not make any repairs speedily. Do yourself a huge favor and look elsewhere for your rental and home buying needs.
We rented a condo through Don Asher for 2 years and it was a great experience. Anytime anything needed repair, Marti was easy to get in touch with and repairs were scheduled and completed quickly.
Could I give 0 stars I would!!! Do not ever deal with Michellette Ramos, she is VERY rude VERY unprofessional, no concern for your call, she talks over you, and has no intention to help. If you are looking to rent in island club west, …
It is incomprehensible to me why the person answering the phone is so rude, patronizing and condescending. Once she got on my last nerve, she then had the audacity to accuse me of having an attitude! It seems that this is pretty much par for the course from the majority of other reviews.
Worst HOA company ever . We live in a community where we see little to no HOA maintenance and or benefits of having them . When the yearly comes out they increased it 300 dollars for no new services and trying to have the home owners who …
I haven’t rented from them, but I can say that from speaking with Jill Boles for a bit, I would be hesitant to rent from them. From the first moment I spoke with her on the phone, she sounded uninterested in talking to me, short, and …
Horrible.. I hope to change my opinion of them, but after 3 years of owning my home with few request…to get a response???!!! Always have to go higher up! They just don’t return emails or calls in a timely manner, and forget about putting …
I have used Don Asher for 30 years to manage residential properties and have had no problems. Jill Boles has been excellent and has supervised the repair of multiple properties in a professional manner. I can recommend her services.
AWFUL!! I do NOT recommend using them for a rental. upon move in the house was FILTHY! as I sit in my dirty new home I read over my rental agreement and they want me to clean and shampoo the carpets. when I say this house was filthy I mean …
Submitted ARC Application to replace new shingle to Veronica and Lisa.
They sat on it for more than two weeks, never submitted to ARC Board for approval, then Veronica emailed me stated that my application was not completed. That …
If zero stars were an option. They don’t even deserve 1. Unprofessional, unresponsive, lack of accountability. What a complete waste of money, disgusted with my HOA for hiring them. Can’t stress enough how its been 2+ years of you know what with them. Pitiful waste.
We just signed back on with Don Asher and I have to say they are amazing !!! We just left a management company that was a complete nightmare. But Christy and her team jumped right in and have been very helpful through the transition !! Look forward to many years with Don Asher and associates
I live in Wolf Branch Meadows Neighborhood in Sorrento. The HOA does not take care of the neighborhood landscape. Also be prepared to be charged over $200 dollars a month for the community Well Water which we are forced to use versus …
As of recently, this is the worst run company I have ever seen in my life, there is Sewage backing up into the home, all the pipes are broken under the house, the roof is leaking, and they just up the rent. Run away as fast as possible, the …
I bought a home in Shingle Creek, a community I love! I received an assessment fee from Don Asher which is a statement that says what they planned to use our HOA fees for the next year ( at that time I had no idea what it was for …
They manage our HOA and it is one of the worst management companies I’ve ever dealt with. They do not keep records. Paid my HOA for a full year, check was cashed and they sent me to collection because they didn’t update their records. They …
I have rented through Don Asher Realtors for a few years now. Lisa Battaglini is very professional and is always there whenever I need assistance. If I get voicemail, she calls me back the same day. Once I called at 7p.m. for an ac issue, …
Quite possibly the most unprofessional, disorganized company I have ever dealt with. They lost my mailing address resulting in me not getting HOA fee notices…Took me 2 years and nearly $2,000 to get the issue corrected on a $300 HOA fee. …
Ive beem a tenant over 4 years,first 3 months living here they tried to charge me and my roommate for the cost to clean the septic tank.a tank they never cleaned since the house has been built. It seems they only want your money and could …
Jill Boles was our property manager. I found her to be easy to work with, always professional, courteous, and always there when we needed her. The folks in the office were always friendly and responsive to our needs. Thank you Jill for the past 5 years of service!
Property Manager Lisa Battaglini is the best and she is managing my property in Altamonte Springs for over 6 years and I am happy working with her. Its very easy to reach her and communicate with her. She calles me immediately when there is …
Money hungry Association. Even if you make your monthly payments they don’t work with you. And your lucky if you get a call back after leaving 10 messages.
Rosa and team have been quick to respond to any of my needs. Everyone is friendly, professional and thorough. I also appreciate the convenience of signing my lease electronically and submitting payments and requests online. It’s been a pleasure renting from Don Asher & Associates.
This company seems to make every effort to default your HOA account just to run up the tab. They will add fees that were not incurred by your HOA in my opinion. If possible they will try to seize your home. I will never ever buy a home in …
I have been renting a condo in Orlando (near the airport) for going on 5 years next May. In the very beginning the price of the condo and the space seemed too good to be true…and it was. A few months into me living there I was sent a …
As the current property manager for the house I am renting from now, Samantha Hafner has been more than helpful. Any and every time I have a question or concern with the house, she goes over and above to assist in resolving the issue. She …
Spoke with one of their property managers repeatedly on the phone. We had discussed the fees and had agreed that once the property damage from the previous tenant was assessed we could discuss my move in date. The day of the damage …
I need to know what my HOA balance is. I have called several times this week & left several messages to “accounts” but no one calls back. The office manager doesn’t have access to accounts either apparently. The receptionist has 0 interest …
Rosa Cortes has helped us with multiple apartments, buying a house, and selling that same house over the past several years. After our initial move to Orlando we met Rosa and rented through her for about 1 year but around the same time our …
Rosa and Team at Don Asher was and continues to be great to work with. They were very accommodating in the process for my cross country move and made sure to set up time when I was in town to finalize the lease and check out the property. …
I worked with Donna Beaver and she’s helped me to manage my property in Florida. I live out of town and worked with a different company for years and never felt like the they were keeping their word. Donna is different Donna has been …
Rosa Cortes and her staff are amazing. They are always quick to response for any maintenance issues or situation. When the lawn service cut the wire that is connected to the air conditioner unit, Rosa acted quickly on my maintenance issue. …
Rosa Cortes is a wonderful property manager. I have used Don Asher’s services for years. Rosa always responds quickly to any challenge or repair needed to be made. I have had nothing but success and positive experiences while renting from Don Asher and Associates.
Rosa Cortes is wonderful. She was the only realtor who answered my call after calling several realtor companies. She is fast, caring and very professional. She sent one the staff, who was really nice and attentive to show me the house the next day. Rosa made all the rental process very easy. Highly recommended!!
My experience with this company has been very unsatisfactory. To keep this short, I agree with other reviewers — you have to call, email, and keep demanding a response from the assigned property manager. I’ve been dealing with a roof leak …
Rented a house from these people for 1 year. house was very bad maintained. I gave house back to them better than when I got. Me and my wife stayed 2 days cleaning the house before we returned to them and they sent me a letter saying they …
I wanted to comment on the superlative all around service I get from my Property Manager Donna Beavers. I am proud to have known and worked with Donna for over 12 years as my exclusive agent. I have found her to be extremely professional …
Lisa Battaglini with Don Asher & Associates has been the Property Manager for my townhouse in Winter Park for the past eight years. Lisa is amazing. She is educated, knowledgeable and personable. Lisa provides complete property …
Sarah Noble is a wonderful property manager and handles her business incredibly well! She takes very good care of her tenants and is always there when you need her! …
I moved into a community managed by Don Asher and even though I paid my transfer fees and initiation fees upon closing, I have yet to get through with anyone at Don Asher to assist with access to my gate, HOA information, keys, etc. They …
This is the worst property management company I have ever met, I called several times to get an invoice or at least information where and when to pay my obligations, but I NEVER got a response. Finally I received a letter but announced a …
Donna Beavers has been managing my house since 2012. I cannot praise her advice, care, professionalism, and sense of responsibility high enough. She manages the house and tenants to insure I receive the highest return while maintaining …
This has been my first experience using a property management company. My property manager, Marti Purdy, has been incredible. Whenever I had question or a concern I was able to reach out to her via email or phone and she was always …
I need to pay my HOA fees for 2019. I have called many times over the past two months and I am getting no where. I have left several messages but no one calls back. The receptionist has 0 interest in helping a frustrated client. In fact she …
Lisa Battaglini, Property Manager with Don Asher & Associates, came highly recommended as a superb property manager by our realtor when we began the process of renting out a second home. From our first conversation I truly felt that Lisa …
If I could vote zero stars I most definitely would. If you are thinking of using this company, buyer/renters beware. I had the most unprofessional experience ever with property manager Samantha Hafner. She makes up her own rules and …
Rosa Cortes has been an amazing realtor for the past few months. I’ve been renting a house from them for about 6 months now and the attention has been great. The application process was easy and Rosa was professional and quick to answer any …
We have been part of the Don Asher family for 4 years now. I find it hard to believe any of these negative reviews because we’ve had nothing but positive experiences with the company as a whole. Rosa Cortez had been our property manager …
I would recommend Don Asher to everyone. Linda Baez was my property agent. She went above and beyond to help me with my early move out. She is very cooperative, professional and has an awesome helping personality.
Don Asher has been looking after our properties for some 10 years now, and is consistently doing an excellent job, proactively taking care of maintenance, managing tenants, lease renewals etc. …
We’ve lived in the same property for over three years, and I am sick and tired of Samantha Haffner. She is so rude and condescending. As tenets, I feel as though she views us as assets rather than people. I’m not sure how she still has a …
When Renting from Don Asher & Associates if you have Rosa Cortes as your agent, You are in very good hands! I’ve been a tenant since July its been three months and I can count on two hands of things I’ve needed or things she’s worked on for …
I have rented from Don Asher Associates, in particular, Rosa Cortes for 4 years now. When I met Rosa, I was new to Florida and just starting out from scratch after my divorce. She helped me get settled and did much more than her job …
Horrible experience with this property management company. The worst. I wish there were 0 stars to Rate. The property manager in my community denied my request for improvements on my home without giving me any reason. When I ask for a …
Lisa Battaglini with Don Asher has been my property manager for the last three years. It has been a wonderful experience! The home that I rented was well maintained and all of my maintenance requests were addressed quickly and completely. …
We lived in two different apartments managed by Don Asher over the past 8 years. The reason we moved out of the last one was because we bought a house, otherwise, we would surely still be living in a Don Asher managed apartment. …
Rented from them for our first home 2 years ago and it was a great experience. Sara Noble was our property manager and she was very helpful with the leasing process and any questions we had while living there. We only had one maitenance …
I exercised all the patience possible in every situation that occurred in my limited stay in an apartment complex managed by Don Asher, and nothing could have prepared me for the amount of rudeness and overall uncaring attitude exhibited by …
I have never dealt with such am inept property management company. They denied my rental because my former rental places didn’t send them in writing that I had a good rental History. I checked with both places and they were never contacted. …
A leak started in my living room and spread to my closet. The ceiling started falling. I reached out to Jim Payne. I personally went to the Condo association office myself and they had maintenance at least take down drywall and put up …
Sandra is a very responsible and attentive. She always ensures that all my matters are taken care of efficiently. She provides great customer service with a smile. This company is blessed and has a gem working for them.
Terrible, community managers are disgusting people. They are enemies nos allied, the managers do not understand that they have a contract is because the owners are paying them. Do not use them in your places. No recommended at all.
I called many times, leave message to get a statement and receip of my HOA and they never call me back. I need this payment receipt for refinance company.
I am really impressed and pleased with the service I received and will continue receiving from this branch at Don Asher. All the women at the front and Jessie the manager are each in their roles very helpful, prompt, and importantly easy to …
In my opinion, Don Asher is one of the WORST management companies in central Florida. The entire company is a joke. Our Association hired them not even 6 months ago and since then we are on our 3rd manager when the last 2 quit. Emails are …
This was a long time ago, 1996-2000, before Google reviews. I left the Navy and we hired this company as property managers to rent our beautiful home in Oveido. Dean Asher was our agent. They basically rented our home, taking a huge cut, …
I came back from college for spring break to see my mom and find a notice on her door. Dealing with Don Asher for the last 3 years has been a joke. The Property managers have nasty attitudes in handling situations such as lawn care. Wanting …
Paula S., deserves a special thanks for her exemplary attitude and exceptional customer service. Finally, we have a front desk employee who genuinely listens to resident inquiries and ensures the property manager is informed of their inquiries or issues. Her proactive presence is welcoming. Job well done!
Don Asher is a terrible property manager. I receive an HOA violation for a dirty driveway a month after I power washed it. I also routinely power wash it at least twice per year. I asked the property manager to point out what is dirty and …
Called today to get my new account figured out. Staff answered very quickly, gave me info I needed, and transferred me to the right people. Way easier than I thought it would be!
I caution anyone buying a home with an HOA that is serviced by this company to reconsider because they are non communicative and negligent. We purchased a home in Winter Garden and closed on June 22,2022. As of today, July 14, 2022, myself, …
To be honest with you, I’ve had no problem with Don Asher and associates As I have been with them for years. They’ve been really good for me if I have an issue or problem I immediately email or telephone my property manager, Jill Boles, or …
(Translated by Google) what ok
(Original)
Was ok
(Translated by Google) It is not a pleasant space, more of the same. And the attention leaves a lot to be said. Soso …
(Translated by Google) At the reception they treated me “very” well. Thank you
(Original) …
(Translated by Google) It is the worst of all, some irresponsible people left me owing money, I paid them more and they became the ones who knew nothing. That rental company is useless, they robbed me. They do not fulfill anything of what …
Hello, I am writing this in hopes to reach Donnie, as he allegedly is the only person at Don Asher who controls the HOA information for Whisper Wood condominiums. We have been awaiting a response to receive basic HOA documentation to sell, …
This is the worst property management company I have ever met, they do not send the bill to pay HOA and then they charge absurd administrative fees(above 20%) , it does not make sense.
The lack of integrity at its top. You need to put a leash on your employee JD and remind him we are paying his salary not the other way around. We are fed up of his unethical behavior, laziness, misplaced and rude comments and excuses. If …
If minus infinity stars rating was allowed, I would have gladly granted Don Asher and their unhinged representative JD the appropriate rating. Well, just in case you deny, I am a paying customer and nobody deserves the lack of …
Very rude and unprofessional
some people don’t trust
Jeff Davis deserves to be fired
Much friendlier this time than the last time i was in the office.
Wonderful experience! Samantha is awesome.
worst ever,they ignore your calls or emails and never call you back,
Never can get in touch with anyone for help
Good managing company good landlord
HORRIBLE HORRIBLE Company. They lie and they never address or respond to issues.
So hard to talk to a person. Leave message no respond.
One word to describe our experience HORRIFIC. Our personal advice to anyone and everyone is just keep looking.
Good luck getting anyone to call you back.
These guys are the worst management company.
They do not follow through & didn’t return my phone calls
Extremely poor management . Terribly unprofessional third party experience. This company is astonishing in its inability to be trusted.
Takes them to long to get back to you about maintenance request..
Terrible customer service, regardless of department. They are not helpful and much less kind.
Communication is trash here just purchased a property here two weeks already getting hit with door color violation as the property was purchased as is kind of bs is that only thing they fast at responding is how to pay that’s all will be selling this property ASAP
they are a terrible company who have done nothing but harass me over at hidden hills would not recommend them to any one.
The worst of the worst, they love stealing just like all the agencies, watch out with Rosa Cortes, she is the worst
maintenance petitions thru them really suck. at the end you are better off fixing things your self than calling them and waiting almost a month for things to get done because they will never call you back
This place is very unprofessional especially Brenda she doesn’t return phone calls and always have a attitude
My agent and the whole company never answer the phone!!!!! Costumer service is extremely terrible. BTW, the front desk is the worst one I ever had before. Don’t go there! Be careful
Does not return emails or calls in a timely manner or at all most of the time. This has been an ongoing issue addressed several times with no improvement.
Since no one likes to answer emails or phone calls… When are we going to get a new playground in Country Address that we as homeowners pay monthly HOA fees for?
Joke of a company. Collectors office will never answer the phone. Very rude and unprofessional
Sueda Sonthaly assisted me when my HOA transitioned to Don Asher. She was incredibly knowledgeable, prompt and kind.
It would truly be a gift if a “0” star option was available, but alas, it is not. …
We really enjoyed working with Jill! Was extremely helpful, and got the job done. Would work with her again in a heart beat.
JILL BOLES AND HER MAINTENANCE STAFF ARE THIEVES.NO MATTER WHAT YOU DO TO CLEAN,PAINT,SCRUB,THEY FIND WAYS TO STEAL YOUR DEPOSIT.A DUST BALL,BATTERY REALLY? 700.OO DOLLARS PLUS THEY WANT ME TO PAY 52.00 DOLLARS MORE.RENTERS BEWARE.LAW SUITS NEED TO BE FILED AND WILL.TELL EVERYONE .
L. Getz was very helpfull. She help me with a double payment that I made. Thank You.
We just hired this company a few months ago, I am NOT impressed…Right out of the gate they dropped the ball! They have a good presentation but poor follow through…With this new company to us I am extremely disappointed…If you need an HOA company you might want to look further…
My HOA uses Don Asher as their property manager. Had a slow response to my issue but was resolved
I pay them $500 but they really don’t want you contacting them. Their listed number isn’t even right! I felt bad for the woman who answered and said she has been trying to get them to change it for years cause she keeps getting calls! Quite awful for the first impression
Avoid using them for your condo association management company; we’ve had nothing but trouble from them and we still don’t have complete financial paperwork after 3 years of battling; we switched and I recommend you don’t give them your business
I’ve been trying to make a payment, the collector’s office does not answer their phone. The woman that answers the phone to redirect your call is extremely rude and will put you on hold without letting you finish.
No one other than the receptionist answers the phone you call and the only option you have is to leave a vm which by the way no one EVER returns your call this is one of the most unprofessional companies I have ever dealt with all you get …
Good Morning,
I want to thank you Lisa Battaglini of don Asher and Cheryl Hall of Lakewood Park Condos for a pleasant living experience. Appreciate your geniousity throughout my lease. You ladies went up and above expectations. Thanks again.
WASTE OF TIME – Don’t bother with this agency or agent Samantha Hafner. They have no idea what’s going on with their properties and will charge you hunderds of dollars in fees only to inform you late at night at last minute that the property is unable to be rented out.
called to request documents for a mutual client’s new home purchase. horrible service, employees dragging their feet for a simple task, all around lack of professionalism for a truly simple task
for the past 8 years my property manager was Marti Purdy, she is a 100% professional. Always ready to solve any problem that I had.
if i have to rent again I will call Marti.
Kudos to Lisa Krivan! Thank you for responding so quickly to my email regarding my ARA request today. In addition, I appreciate you taking the time to speak with me on the phone to clarify questions related to the ARA and landscaping …
Truly a great company and wonderful customer service. From the beginning stages Rosa Cortez has been responsive and follows through on any request I have given her. I high recommend Don Asher and Associates.
A friend and I went to check out the place after she had put down her deposit and was all ready to move in. We went to pick up the keys instead of LISA meeting us at the Condo and she had a few items on the check list that still needed to …
At the property “island club west” our Vehicle was illegally towed with valid visitor pass , lawsuit pending demand letter settlement , during Discovery we found evidence that the security company is getting kickbacks from the towing …
Just called to get a point of contact name and number. I was mid-sentence when the very disinterested voice on the other end starting talking over me that I was being transferred to another extension… an extension where?? An extension to …
A man named Jeff Felthousen works for this company, and if you need to rent something in Orlando and come across this name, I implore you to look elsewhere. When I was a struggling college student this man had a small 1B/1BR available in a …
JILL BOLES , JILL BOLES , JILL BOLES meant and worst person I have ever met in my life. She is not professional at all . In my opinion she is RACIST 100% and thinks because she is a realtor she knows everything , she kept my deposit for …
It is unfortunate when you try to communicate with a company and it doesn’t matter the question you have, you always have to write an email and wait for them to answer back. I wish Don Asher could have an open communication with customers. …
Great experience working with Rosa Cortes and her staff there. I’ve been renting a property that she manages for almost two years, and I’ve always a received a response and a resolution quickly. Highly recommend!
Would never use this company again. Customer service is slow and/or non responsive. Property manager will leave you with broken heat or air for days, and does not make any repairs speedily. Do yourself a huge favor and look elsewhere for your rental and home buying needs.
We rented a condo through Don Asher for 2 years and it was a great experience. Anytime anything needed repair, Marti was easy to get in touch with and repairs were scheduled and completed quickly.
Could I give 0 stars I would!!! Do not ever deal with Michellette Ramos, she is VERY rude VERY unprofessional, no concern for your call, she talks over you, and has no intention to help. If you are looking to rent in island club west, …
It is incomprehensible to me why the person answering the phone is so rude, patronizing and condescending. Once she got on my last nerve, she then had the audacity to accuse me of having an attitude! It seems that this is pretty much par for the course from the majority of other reviews.
Worst HOA company ever . We live in a community where we see little to no HOA maintenance and or benefits of having them . When the yearly comes out they increased it 300 dollars for no new services and trying to have the home owners who …
I haven’t rented from them, but I can say that from speaking with Jill Boles for a bit, I would be hesitant to rent from them. From the first moment I spoke with her on the phone, she sounded uninterested in talking to me, short, and …
Horrible.. I hope to change my opinion of them, but after 3 years of owning my home with few request…to get a response???!!! Always have to go higher up! They just don’t return emails or calls in a timely manner, and forget about putting …
I have used Don Asher for 30 years to manage residential properties and have had no problems. Jill Boles has been excellent and has supervised the repair of multiple properties in a professional manner. I can recommend her services.
AWFUL!! I do NOT recommend using them for a rental. upon move in the house was FILTHY! as I sit in my dirty new home I read over my rental agreement and they want me to clean and shampoo the carpets. when I say this house was filthy I mean …
Submitted ARC Application to replace new shingle to Veronica and Lisa.
They sat on it for more than two weeks, never submitted to ARC Board for approval, then Veronica emailed me stated that my application was not completed. That …
1 ⭐️ Don Asher HOA Team Sucks! (Not a Scammer)
If zero stars were an option. They don’t even deserve 1. Unprofessional, unresponsive, lack of accountability. What a complete waste of money, disgusted with my HOA for hiring them. Can’t stress enough how its been 2+ years of you know what with them. Pitiful waste.
We just signed back on with Don Asher and I have to say they are amazing !!! We just left a management company that was a complete nightmare. But Christy and her team jumped right in and have been very helpful through the transition !! Look forward to many years with Don Asher and associates
I live in Wolf Branch Meadows Neighborhood in Sorrento. The HOA does not take care of the neighborhood landscape. Also be prepared to be charged over $200 dollars a month for the community Well Water which we are forced to use versus …
As of recently, this is the worst run company I have ever seen in my life, there is Sewage backing up into the home, all the pipes are broken under the house, the roof is leaking, and they just up the rent. Run away as fast as possible, the …
I bought a home in Shingle Creek, a community I love! I received an assessment fee from Don Asher which is a statement that says what they planned to use our HOA fees for the next year ( at that time I had no idea what it was for …
They manage our HOA and it is one of the worst management companies I’ve ever dealt with. They do not keep records. Paid my HOA for a full year, check was cashed and they sent me to collection because they didn’t update their records. They …
I have rented through Don Asher Realtors for a few years now. Lisa Battaglini is very professional and is always there whenever I need assistance. If I get voicemail, she calls me back the same day. Once I called at 7p.m. for an ac issue, …
Quite possibly the most unprofessional, disorganized company I have ever dealt with. They lost my mailing address resulting in me not getting HOA fee notices…Took me 2 years and nearly $2,000 to get the issue corrected on a $300 HOA fee. …
Ive beem a tenant over 4 years,first 3 months living here they tried to charge me and my roommate for the cost to clean the septic tank.a tank they never cleaned since the house has been built. It seems they only want your money and could …
Jill Boles was our property manager. I found her to be easy to work with, always professional, courteous, and always there when we needed her. The folks in the office were always friendly and responsive to our needs. Thank you Jill for the past 5 years of service!
Property Manager Lisa Battaglini is the best and she is managing my property in Altamonte Springs for over 6 years and I am happy working with her. Its very easy to reach her and communicate with her. She calles me immediately when there is …
Money hungry Association. Even if you make your monthly payments they don’t work with you. And your lucky if you get a call back after leaving 10 messages.
Rosa and team have been quick to respond to any of my needs. Everyone is friendly, professional and thorough. I also appreciate the convenience of signing my lease electronically and submitting payments and requests online. It’s been a pleasure renting from Don Asher & Associates.
Can I change for 0 ZERO star???
I do not recommend these people for a rental.
They are the worst managed rental company ever. …
This company seems to make every effort to default your HOA account just to run up the tab. They will add fees that were not incurred by your HOA in my opinion. If possible they will try to seize your home. I will never ever buy a home in …
I have been renting a condo in Orlando (near the airport) for going on 5 years next May. In the very beginning the price of the condo and the space seemed too good to be true…and it was. A few months into me living there I was sent a …
To Whom It may Concern,
I am contacting your company for the six time in the past 4 months. I have …
As the current property manager for the house I am renting from now, Samantha Hafner has been more than helpful. Any and every time I have a question or concern with the house, she goes over and above to assist in resolving the issue. She …
Spoke with one of their property managers repeatedly on the phone. We had discussed the fees and had agreed that once the property damage from the previous tenant was assessed we could discuss my move in date. The day of the damage …
I need to know what my HOA balance is. I have called several times this week & left several messages to “accounts” but no one calls back. The office manager doesn’t have access to accounts either apparently. The receptionist has 0 interest …
Rosa Cortes has helped us with multiple apartments, buying a house, and selling that same house over the past several years. After our initial move to Orlando we met Rosa and rented through her for about 1 year but around the same time our …
Rosa and Team at Don Asher was and continues to be great to work with. They were very accommodating in the process for my cross country move and made sure to set up time when I was in town to finalize the lease and check out the property. …
I worked with Donna Beaver and she’s helped me to manage my property in Florida. I live out of town and worked with a different company for years and never felt like the they were keeping their word. Donna is different Donna has been …
Rosa Cortes and her staff are amazing. They are always quick to response for any maintenance issues or situation. When the lawn service cut the wire that is connected to the air conditioner unit, Rosa acted quickly on my maintenance issue. …
Rosa Cortes is a wonderful property manager. I have used Don Asher’s services for years. Rosa always responds quickly to any challenge or repair needed to be made. I have had nothing but success and positive experiences while renting from Don Asher and Associates.
Rosa Cortes is wonderful. She was the only realtor who answered my call after calling several realtor companies. She is fast, caring and very professional. She sent one the staff, who was really nice and attentive to show me the house the next day. Rosa made all the rental process very easy. Highly recommended!!
My experience with this company has been very unsatisfactory. To keep this short, I agree with other reviewers — you have to call, email, and keep demanding a response from the assigned property manager. I’ve been dealing with a roof leak …
Rented a house from these people for 1 year. house was very bad maintained. I gave house back to them better than when I got. Me and my wife stayed 2 days cleaning the house before we returned to them and they sent me a letter saying they …
I wanted to comment on the superlative all around service I get from my Property Manager Donna Beavers. I am proud to have known and worked with Donna for over 12 years as my exclusive agent. I have found her to be extremely professional …
Lisa Battaglini with Don Asher & Associates has been the Property Manager for my townhouse in Winter Park for the past eight years. Lisa is amazing. She is educated, knowledgeable and personable. Lisa provides complete property …
Sarah Noble is a wonderful property manager and handles her business incredibly well! She takes very good care of her tenants and is always there when you need her! …
I moved into a community managed by Don Asher and even though I paid my transfer fees and initiation fees upon closing, I have yet to get through with anyone at Don Asher to assist with access to my gate, HOA information, keys, etc. They …
This is the worst property management company I have ever met, I called several times to get an invoice or at least information where and when to pay my obligations, but I NEVER got a response. Finally I received a letter but announced a …
Donna Beavers has been managing my house since 2012. I cannot praise her advice, care, professionalism, and sense of responsibility high enough. She manages the house and tenants to insure I receive the highest return while maintaining …
This has been my first experience using a property management company. My property manager, Marti Purdy, has been incredible. Whenever I had question or a concern I was able to reach out to her via email or phone and she was always …
I need to pay my HOA fees for 2019. I have called many times over the past two months and I am getting no where. I have left several messages but no one calls back. The receptionist has 0 interest in helping a frustrated client. In fact she …
Lisa Battaglini, Property Manager with Don Asher & Associates, came highly recommended as a superb property manager by our realtor when we began the process of renting out a second home. From our first conversation I truly felt that Lisa …
If I could vote zero stars I most definitely would. If you are thinking of using this company, buyer/renters beware. I had the most unprofessional experience ever with property manager Samantha Hafner. She makes up her own rules and …
Rosa Cortes has been an amazing realtor for the past few months. I’ve been renting a house from them for about 6 months now and the attention has been great. The application process was easy and Rosa was professional and quick to answer any …
We have been part of the Don Asher family for 4 years now. I find it hard to believe any of these negative reviews because we’ve had nothing but positive experiences with the company as a whole. Rosa Cortez had been our property manager …
I would recommend Don Asher to everyone. Linda Baez was my property agent. She went above and beyond to help me with my early move out. She is very cooperative, professional and has an awesome helping personality.
Don Asher has been looking after our properties for some 10 years now, and is consistently doing an excellent job, proactively taking care of maintenance, managing tenants, lease renewals etc. …
We’ve lived in the same property for over three years, and I am sick and tired of Samantha Haffner. She is so rude and condescending. As tenets, I feel as though she views us as assets rather than people. I’m not sure how she still has a …
When Renting from Don Asher & Associates if you have Rosa Cortes as your agent, You are in very good hands! I’ve been a tenant since July its been three months and I can count on two hands of things I’ve needed or things she’s worked on for …
I have rented from Don Asher Associates, in particular, Rosa Cortes for 4 years now. When I met Rosa, I was new to Florida and just starting out from scratch after my divorce. She helped me get settled and did much more than her job …
Horrible experience with this property management company. The worst. I wish there were 0 stars to Rate. The property manager in my community denied my request for improvements on my home without giving me any reason. When I ask for a …
Lisa Battaglini with Don Asher has been my property manager for the last three years. It has been a wonderful experience! The home that I rented was well maintained and all of my maintenance requests were addressed quickly and completely. …
We lived in two different apartments managed by Don Asher over the past 8 years. The reason we moved out of the last one was because we bought a house, otherwise, we would surely still be living in a Don Asher managed apartment. …
Rented from them for our first home 2 years ago and it was a great experience. Sara Noble was our property manager and she was very helpful with the leasing process and any questions we had while living there. We only had one maitenance …
I exercised all the patience possible in every situation that occurred in my limited stay in an apartment complex managed by Don Asher, and nothing could have prepared me for the amount of rudeness and overall uncaring attitude exhibited by …
I have never dealt with such am inept property management company. They denied my rental because my former rental places didn’t send them in writing that I had a good rental History. I checked with both places and they were never contacted. …
A leak started in my living room and spread to my closet. The ceiling started falling. I reached out to Jim Payne. I personally went to the Condo association office myself and they had maintenance at least take down drywall and put up …
Sandra is a very responsible and attentive. She always ensures that all my matters are taken care of efficiently. She provides great customer service with a smile. This company is blessed and has a gem working for them.
Terrible, community managers are disgusting people. They are enemies nos allied, the managers do not understand that they have a contract is because the owners are paying them. Do not use them in your places. No recommended at all.
I called many times, leave message to get a statement and receip of my HOA and they never call me back. I need this payment receipt for refinance company.
I am really impressed and pleased with the service I received and will continue receiving from this branch at Don Asher. All the women at the front and Jessie the manager are each in their roles very helpful, prompt, and importantly easy to …
In my opinion, Don Asher is one of the WORST management companies in central Florida. The entire company is a joke. Our Association hired them not even 6 months ago and since then we are on our 3rd manager when the last 2 quit. Emails are …
This was a long time ago, 1996-2000, before Google reviews. I left the Navy and we hired this company as property managers to rent our beautiful home in Oveido. Dean Asher was our agent. They basically rented our home, taking a huge cut, …
I came back from college for spring break to see my mom and find a notice on her door. Dealing with Don Asher for the last 3 years has been a joke. The Property managers have nasty attitudes in handling situations such as lawn care. Wanting …
Paula S., deserves a special thanks for her exemplary attitude and exceptional customer service. Finally, we have a front desk employee who genuinely listens to resident inquiries and ensures the property manager is informed of their inquiries or issues. Her proactive presence is welcoming. Job well done!
Don Asher is a terrible property manager. I receive an HOA violation for a dirty driveway a month after I power washed it. I also routinely power wash it at least twice per year. I asked the property manager to point out what is dirty and …
Called today to get my new account figured out. Staff answered very quickly, gave me info I needed, and transferred me to the right people. Way easier than I thought it would be!
I caution anyone buying a home with an HOA that is serviced by this company to reconsider because they are non communicative and negligent. We purchased a home in Winter Garden and closed on June 22,2022. As of today, July 14, 2022, myself, …
To be honest with you, I’ve had no problem with Don Asher and associates As I have been with them for years. They’ve been really good for me if I have an issue or problem I immediately email or telephone my property manager, Jill Boles, or …
Loyalty doesn’t exist anymore…
I am what Don Asher and Associates considers an “UNICORN”. In their words; a …