Key-Whitman Eye Center

Key-Whitman Eye Center

Operational for more than 45 years, the Key-Whitman Eye Center is one of the leading eye care facilities throughout the state of Texas. The center offers a range of ophthalmic services to its patients. It offers treatment for cataracts, glaucoma and corneal diseases, as well as routine eye care is offered by the center. The Key-Whitman Eye Center offers a range of products that includes wavefront lasik with intralase, implantable contact lenses, crystalens, as well as offers eye care assistance. It employs a team of physicians and nurses who are certified by the American Board of Ophthalmology. The Key-Whitman Eye Center maintains one of its locations in Dallas.

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Key-Whitman Eye Center Reviews ( 250 )

  1. The staff was wonderful. They were all so friendly and caring. I was really nervous about getting LASIK and they made me feel very prepared, comfortable, and told me exactly what was going to happen and how it was going to happen. I highly recommend getting LASIK here.

  2. Great office very professional. I am dentist and I HATE the eye Dr like people hate coming to see me. I had a wonderful experience. Even have a follow up appointment. First for me. I would highly recommended Dr Fish and his staff

  3. This was the first time I met Dr. Pfeiffer. I was impressed with her professionalism and knowledge. She was also very reassuring while discussing my situation. I would recommend Dr. Pfeiffer to anyone.

  4. TLDR; Dr. Whitman was doing a lens replacement for my mother, and caused her right pupil to become very deformed and completely unable to respond to light, which also cost her her career in photography. Almost sued for medical malpractice. …

  5. I used Key-Whitman for LASIK. Overall a very positive experience. Everyone I have interacted with was very professional, kind and accommodating. I used Dr. Hong for my LASIK procedure. She was very thorough in evaluating the health of my …

  6. I had both of my cataract removed and Dr Warren was A+. made me feel at ease and I had no pain or problems. Didn’t remember any thing about the surgery. Friendly staff . Surgery was 2017

  7. Waited 2.5 hours, the staff not that experienced, bad contact script.
    They don’t seem to have it together & this place is more of a high volume assembly line to run as many people through as possible. …

  8. The staff was welcoming, friendly, comforting and competent. I had had surgery on my other eye at Shaare Zedek in Jerusalem, and it was perfect and set the bar high — Key -Whitman met that challenge with “flying colors.”

  9. This was first visit and it was good experience. The customer service was excellent. Even though I was late due to weather and traffic, the wait time upon arrival was quick. Everyone was informative and made me feel comfortable. Dr. Hoelscher was very good.

  10. Key Whitman did a procedure for a friend. They did exceptionally well with him. He lived all the staff and their bedside manner. Thank You Key Whitman Dallas you did a great job.

  11. I had the raindrop inlay procedure today, actually just a few hours ago, and I can already see without my reading glasses. The staff was extremely friendly and answered all my questions and concerns. Procedure itself lasted an entire 5 mins. Dr. Whitman was great. Yay, no more readers for me!

  12. Just visited Key-Whitman’s newest location. I have been a patient here for many years, and have found exceptional service. They are top of their class in eye care, and I would give them an extra star if I could.

  13. For a few years now I have wanted to have Lassik completed to help correct my eye sight, but honestly was a little apprehensive. Wow, how silly I was to be!! Just had surgery three days ago and I couldn’t be happier. I wore either bifocal …

  14. The procedure was great. The staff moves at a very fast pace. The facility is clean and the staff was professional and organized. The one critique I would give is that the staff slow down just a tad and introduce themselves to the patients regardless of their role in the payient’s visitation.

  15. Amanda is not very pleasant. Comes across in a condescending way if you hv questions. No bedside manner. This was my 2nd experience w her and she is who she is. Patients will hv questions, medical care should always be a collaborative …

  16. Went for “simple” lasik surgery. They OVERCORRECTED my eyes and Dr Whitman knew right away when I got off the table and could not see anything. 3 surgeries later, 3 months of lost work time and lots of “explanations “ it did not get much …

  17. I had not had surgery, but I was interested in getting new glasses. 👓Rebecca Briscoe and Beverly Barnett could not have been more helpful in selecting my new frames. Finally I chose the frames but when I went to pick them up I was confused …

  18. Just got an A+ report after having both lenses replaced in cataract surgery 8 months ago. Loving my new Symphony lenses…. no more contacts, I threw away my readers!!!! Thank you Dr. Whitman

  19. I have to Say KEY WHITMAN is The very best in Eye Care. The Staff is Awesome.! The Doctor JEFFERY WHITMAN IS SUPERB.! Service for my Cataracts was painless, Quickly taken care Of, and My Eye Sight is 20/ 25 !! I will Always Choose KEY WHITMAN.

  20. This place is awesome! I was greeted at the door and offered coffee! The atmosphere was more like a social professional event rather than a doctor’s office! Dr. Fish was very thorough and kind and so was his entire staff!

  21. I had LASIK this morning and I went from legally blind to 20/20 in 20 min. Dr. Whitman did my surgery and he was amazing! There’s a special place in Heaven for the staff of Key-Whitman. They changed my life forever. I’ve been in glasses and contacts since I was 10 years old. Never again!!!

  22. I highly recommend this eye doctor and his staff. They took their time with me and were thorough. Very pleasant office. Very pleasant experience. I definitely will remain one of their patients.

  23. I love everyone at the Key-Whitman Eye Center. The counselors, technicians and dcotors have been treating my vision needs since Dr. Whitman performed my LASIK surgery in 2008. …

  24. I recently had lasik eye surgery done by Dr. Whitman at Key Whitman Eye Center. Overall, I’m extremely pleased with the care and procedure. All of the doctors and nurses seemed very well informed and were able to answer all of my questions, …

  25. Key Whitman Doctors and Staff are top shelf. I trust me eyes and my family’s eyes to them. My family actually travels over 1300 miles each year to have the great team at Key Whitman perform their eye exam and purchase quality glasses from their optical.

  26. Dr. Kalyam and her staff are amazing! Super nice people and a wonderful surgery center/office area. Dr. Kalyam reconstructed my lower eyelid in doing so preformed a miracle! She has truly amazing skills! I’m very thankful for Dr. Kalyam and her staff for taking such great care of me!

  27. The staff at Key-Whitman is amazing! Everyone is kind and friendly, and they make you feel very comfortable. I will recommend Key-Whitman to everyone I know! I am amazed at my vision after only one day of surgery.

  28. The entire staff from the ladies greeting on on 1st floor all the way to the Dr was so friendly and helpful. They made the entire process as pleasant as possible. I would reccomend them for your eye care needs.

  29. I was very pleased with my exam and how fast it all happened. I have not had an exam in years and was expecting to spend a couple hours at appointment. I was in and out in about an hour. When I checked out, I wasn’t even asked for copay, very easy to deal with. Thanks Amanda

  30. I already reviewed by Birdeye, yet here is another review.
    After i made the appt. and before the appt day I must have received 10 calls, text confirming the appt. Then the day of the appt. they called me twice asking me …

  31. Very quick, professional, and caring. Wonderful facility, friendly staff, comfortable waiting rooms, coffee, tv and reading material. They are very l about eye diseases that frequently affect seniors and diabetics and educate …

  32. Dr Amanda Hoelscher is one of the best Doctors I have ever encountered. She is very thorough and most of all friendly. You feel she is talking to her own family when talking about your care.

  33. The staff, from the first person who greeted me to the doctor who performed my cataract surgery, were professional at the highest level. I almost felt like Norm going into Cheers and being “where everybody knows my name.” …

  34. Gabriel was very nice and thorough. I got there at 7.15a for a 7.30a appointment. News is on in the lobby so you can hear all of the horrible things going on in the world. Tried to move to a more quiet place. Someone else was playing …

  35. I had my eyes evaluated for cataracts today at Key-Whitman Eye Center. Even with Covid-19 procedures it was fast and smooth. All personel were very courteous and knowledgeable. I was very pleased and I highly recomend them for any procedure.

  36. Lasik surgery !!I have had a great service experience with Key Whitman. Initial appointment for the assessment was at the north Arlington place 04/11/2017! Everyone was very nice and I was attended as soon as I got there even though I was …

  37. I have seen Dr. Haq of Key-Whitman this past week, and I was extremely impressed with this doctor for the time he spent listening to my medical history and my current eye related complaints. Dr. Haq is not only thorough but extremely …

  38. I had Co2 laser resurfacing last Thursday and I’m back to work today (Tuesday). My procedure was almost painless and my post op pain was mild the same day, and non-existent from then on. I’m on the older side, so the procedure couldn’t …

  39. I’ve been a patient of Dr. Hoelscher for a couple of years and she and her staff are so friendly and knowledgeable. The technology is top notch and they always have the latest styles of frames, plus she really worked with me to get me into …

  40. I found such a professional staff, returning your call right away after an before your service, and they care about their patients a lot post the prosedure. I saw Dr Whiteman before the surgery he answered all my questions make me feel very …

  41. Other than getting lost on my way there, I’m quite satisfied w/ my experience. The staff is extremely friendly and as professional as I feel the need to be for my upcoming cataract surgeries. Confidence in their ability to correct what has plagued my sight for over ten years has replaced anxiety.

  42. Everything is going great. The exam was very thorough and I felt very at ease. The staff is courteous, very knowledgeable and caring. I couldn’t ask for better care. I am very confident that I have made the right decision to have Key Whitman take care of my eyes!

  43. This place is a total rip off. BEWARE!!!
    I saw Dr. Larry Fish for glaucoma workup. I already did my eye exam couple of months ago and needed to do a glaucoma workup ONLY per my optometrist …

  44. I called the Dallas location after watching them on Good Morning Texas ..the 1st call that was answered, the woman said “how can I help you” that was the way she answered the phone.. Not “good morning, thank you for calling Key Whitman..how …

  45. Re: My Cataract Surgery: I want to add to the many that have already conveyed sincere compliments about Key Whitman, that they are truly not only a great crew, but the operation itself is truly outstanding. Their Operating Room, and …

  46. You know it’s almost impossible to get same day appointment with a specialist, But Key-Whitman saw me same day!!!! for my corneal infection. Ah, great relief. I’m very appreciative. Dr Agnew and his staff really listened to me and attended to my painful right eye. Compassionate, knowledgeable, great experience all around.

  47. Everything was so fast. The place is clean and organized. The staff is amicable. Plenty of parking. I don’t drink coffee but they offered it to me. They even have tables with plugs in them in case… I dunno… maybe if you’re waiting on someone in surgery I guess.

  48. Every time I come here. The people is friendly an helpful. The lady that greets you downstairs is always smiling an helpful. Everyone is amazing so far. They understand that I want my right eye completely healed up before I have the left eye done. So thankful for their patience an understanding on that part.

  49. Had a great experience! Everyone was amazing! Dr. Whitman is a wizard when it comes to lasik. I’m so happy I have my vision back! I don’t know why I waited so long to have lasik done but rather better law than never! The staff is wonderful and friendly. I would really recommend Key-Whitman!!

  50. My cataract surgery went very smoorhly. All the doctors and techs have been highly trained. Subsequent follow-up visits and YAG surgery were flawless as well. After having a very bad experience at another eye center, I’m particularly thankful to have found Dr. Whitman and his great staff. I highly recommend Key-Whitman.

  51. Key-Whitman Eye Center has been a very pleasant experience from the time I walked into the door. (The young lady at on the 1sr floor is always very nice.) The doctors and staff are helpful and knowledgeable . My cataract surgery and crystal …

  52. Dr fish exam was quick & easy. He has throughout the process of having both eyes done, stayed on top of any issues. I have a great deal of respect for dr fish & his staff. I would recommend key whitman to anyone considering cataract surgery.

  53. Scheduling appointments is very easy with quick turnarounds. Large nice building with a lot of people on staff so wait times are short. They accept appointments before 8am if you need to get to work on time. …

  54. From scheduling the appointment to saying goodbye, I encountered the nicest and friendliest people. The facility is amazing and I felt confident with the doctor and the assistant who tested my vision. The waiting area is clean and comfortable.

  55. Another great experience at Key-Whitman. I always know I will be in and out ASAP. I always leave feeling I was taken care of and not just rushed through to move on to the next patient. Dr. Agnew seemed interested To make sure there was no undetected issue.

  56. Great service from Key-Whitman Optical! My designer glasses, which were purchased from them 4 years ago, had the earpiece break right before I was going to leave town. I get so many compliments on these frames that I did not want to change. …

  57. Dr. Pfeiffer did an amazing job reconstructing my husband’s eyelid after cancer surgery. She is a talented and dedicated surgeon with an outstanding bedside manner. Her patience and care for her patients are truly remarkable.

  58. Great clinic. Dr Whitman did my LASIK several years ago, and I see Dr Agnew for my annual check-ups. The clinic staff is amazing, and they always seem so efficient. My appointments are always quick but thorough.

  59. The key Whitman Eye care Center is one of the top notch best eye facility in the world key Whitman and his staff or so professional good Hospitality considerate with love and compassion it’s very rare you find a staff like this sometime we …

  60. Very professional staff, appointment was on time and provided me with the information necessary to make a decision. Dr. Pheiffer was upbeat, caring and made me feel quite comfortable. Would recommend Key-Whitman for anyone requiring their services.

  61. I had an appointment with Key-Whitman Eye Center at 12:15 today for cataract surgery on my left eye. I was taken to the surgery area promptly at 12:15 and prep for the surgery. Every procedure was thoroughly explained and I was on my way …

  62. I am very happy with using Key-Whitman Eye Center. Everyone is very nice and courteous and helpful. They are all friendly and take good care of your needs. I definitely reccomend them

  63. Wow! Karen is the nicest person ever!!! I am new to the process and was setting up an appointment for my husband. She was so nice, friendly, and thorough. It is hard to find someone that is upbeat and genuinely sweet. Thank you for having such a wonderful attitude! Cant wait to meet the rest of the staff!

  64. My visit was pretty expensive and they charged me for things I didn’t even ask for. You may be able to find a more affordable place in your area. Customer service was what is expected. …

  65. I love this place! The best clinic to go to. The personnel is quick and nice and the doctors even nicer.
    It is refreshing to be attended quickly and to have doctors that really care …

  66. Dr. Pfeiffer and her team are very professional and knowledgeable in regards to eye care and health. They made my eye surgery experience comforting,seamless,efficient, and nimble.

  67. The folks at Key-Whitman Eye Center on I75 were so sweet and kind and respectful. They got me in quickly, were very clean and disinfected all the equipment right before I was to use it. It was nice to be around nice people.

  68. I have been a patient of Key-Whitman for two years and I have always felt like I was the only person in the office. There attention, professional approach and,their friendly attitude makes one feel like they are family. When leaving you …

  69. Nothing but the best of care, they were so friendly.. I am almost at a loss for words..The care that Key Whitman gives the patients is the most expedious and after surgery on my right eye I see so clearly I do not need glasses Like I said …

  70. Key-Whitman Eye Center is the place I do my yearly eye examination for over 10 years. Dr. Larry Fish is my doctor and I feel comfortable with him and I trust the way he takes care of my eye problem. The staff are very kind
    and helpful. I highly recommend Key-Whitman Eye Center.

  71. I went to the Key-Whitman Center yesterday for my annual exam. The receptionist was able to answer some questions I had prior to the exam. Soon afterwards, I was seen by the intake technician, Bobby. He was friendly and performed his part …

  72. I was very concerned about laser surgery for my cataracts. I should not have been. It was so much easier and safer than traditional surgery. The recovery time was so very short. I urge anyone who is going to have cataract surgery to …

  73. Worst experience ever.!!! I was on my way to preop consultation and they called me and said that their system is down and they won’t be able to see me… never call me back… after two weeks, I called and speak with manager (Hollie), I …

  74. Key-Whitman is a great place to go to ensure the health of your eyes. Parking is easy, they even have a valet service. I was greeted at the door by the woman who has been there as long as I’ve been a patient. You will find long term …

  75. I always wanted to get lasik eye surgery because I tired of wearing contacts & glasses. So I decided to make an appt for a consultation, since the moment I went in the office, I felt welcomed! From the staff, especially Brian, & the …

  76. I hate to post a negative review, but I will do it for the good of other consumers. I would want to know about this kind of experience practice if I were choosing an eye doctor. The only reason I’m giving two stars and not one is because …

  77. Brandon was the best customer service rep I have ever worked with. He scheduled my appointment and took all my info while being very kind, upbeat, polite, and knowledgeable. Everyone at the office were also great from the front desk to the …

  78. Today was my first time at Key-Whitman and I was very pleased with the staff and doctor. The office is very nice and clean, wait time was minimal and service was quick. I was in and out in about an hour for a comprehensive eye exam. I also …

  79. I had a visit / consultation with Dr. Leslie Pfeiffer today. She was very knowledgeable and straightforward, putting together a plan to take care of my vision problem. Look forward to working with her and her staff.

  80. Today was a lovely day I really enjoyed going to see my eye doctor such friendly staff they take care of your every need and Dr. fish is wonderful I wouldn’t go anywhere else so thank you Key Witman love you all

  81. Thank you to everyone at Key-Whitman for my eye exam and new prescription yesterday. Your whole team needs to know how well they explained everything to me, the exam was thorough, and Dr. Hoelscher took the time to understand my situation …

  82. The whole Lasik process was super easy and I am so glad I did it. I worked with Monica leading up to the actual day of surgery and she was awesome explaining everything and doing all my tests. Best decision!

  83. This is the best eye doctor I’ve been to! Amanda is super sweet and helpful. Keenan (I hope I spelled that right) was an amazing technician. He was very efficient, helpful, and nice. Love all the people there and I always leave feeling satisfied. Thank you Key-Whitman!

  84. Charlotte was amazing! My dad is elderly and she was so patient and kind with him. She went above and beyond. Thank you Key-Whitman Eye Center for your excellent employees!

  85. I had rk surgery about 30 years ago by Dr. Key. Later i needed cataract surgery, so i came back to Key Whitman. I had the surgery including paying extra for the crystal lense. I had some doubt about the way I was seeing, so i made a walk …

  86. I had lasik last week. Very happy with the results. Today I came back for a follow up, I received a reminder for my appointment days before. Wish is great communication. Not so great that I arrived to my appointment 40 minutes later …

  87. Yesterday I had the Lipiflow procedure done for the first time. Dr. Agnew & Holly were so kind & patient. I was a little apprehensive & they each took the time to answer all of my questions & fully inform me about the procedure, making sure …

  88. Dr. Whitman is the best. He performed my surgery & I am forever grateful for him & his whole team. The consultation was about 2 1/2 to 3 hrs but is worth the time for the end results & is very detailed. The consult is $150 but is deducted …

  89. Key-Whitman employees always treat me professionally with kindness. Everyone knows his or her job well and acts quickly and proficiently. Dr. Agnew is thorough and takes time to answer questions. I can’t imagine a better place to trust with my eye care.

  90. So far an awful experience. Went through all the pre-op prep for surgery (was scheduled this morning). They called me 10 minutes before surgery stating the machine was “having errors.” They stated they would need to re-schedule, but …

  91. Office workers and supervisor are very rude, incompetent and not flexible. I waited an appointment 2 month, I got message and warned call from office. They did not warn me to get ID and cancel existed appointment just because my 88 years mother didn’t have physical (just on the phone) ID. Shame on you!!!

  92. I have been having problems with my eyes itching, and I had not had a thorough eye exam in several years. My appointment was set for 12:40 I arrived early to a very clean and inviting office. At 12;40 Robert escorted me to a …

  93. I am absolutely satisfied with this place , they are so kind when you come in there is a lady that greets you with a awsome smile and ask’s what you are there for. Overall it’s absolutely awsome very kind staff.

  94. I would not even give this doctor one star. She treated my aunt with a condescending demeanor She was very harsh when she addressed my aunt fix an issue she did not consult her about in a very cruel manner. …

  95. I was a little weary about the appointment with a celebrity specialist. From the moment I entered the office, I was greeted with a very large and warm smile from the “Greeter” who directed me where I needed to go first. Every staff member …

  96. Was able to make an appointment
    Very easy without a long wait. Courtesy and very knowledgeable staff.Almost zero wait time to get serviced. I was presently surprised and great full.
    Thank you very much for the service.

  97. Everyone was so helpful and professional. One of the techs explained the the purposes for all procedures when I was curious. Whitman did my lasik and he made the process easy and comfortable. …

  98. Wow what a great experience! Dr. Whitman actually performed my LASIK surgery and he and his team were absolutely wonderful! I was incredibly nervous and Dr. Whitman kept me informed every step of the way with what was happening in my …

  99. Easy to request appointment online…call received the next morning. Wait time was negligible. Tech was very friendly and warm. Dr. Fish was precise and explained exam results. Bought new frames here, too. Long was very helpful. Nice comfortable office! Highly recommend.

  100. Had an infection in my eyelid. Received medication and both doctors that I saw (Dr Agnew and Dr Fish) were both very concerned. They wanted to see me every week for three weeks to make sure I was healing appropriately. Last visit was …

  101. The staff is amazing. I felt like they truly cared about my experience. Monica walked with me through each step of the process making sure I knew what to expect and that I was comfortable. Dr. Haq did an amazing job and reviewed my case …

  102. The were very professional and very nice with me. They made me feel at ease. And thank you Skyler for being so nice and professional with me Thank you. And Thank you Dr. Fish for taking the time for answering my questions. I will be coming back. Thanks for everything

  103. I am a Dallas physician and went to KW because of patient feedback and on line reviews. I didn’t go in announcing I’m a doctor so I could get an objective experience with the practice. Without question, the on line reviews are right on! …

  104. 5 Stars all the way. I can’t offer enough praise for this practice. I’ve met with Dr. Fisher (Fischer? – sorry) and with Dr. Agnew on separate occasions. I was in extreme discomfort both times and both were quick to assess and quick to …

  105. By far the greatest eye Center I’ve ever been to! From the moment you walk in the door you are treated with curtsey and respect. They get you in and out fairly quickly. Dr. Todd is absolutely amazing and was so nice! I would recommend them to anyone looking for a place to get their eye needs taken care of. 5 out of 5 stars! 🙂

  106. I wish I could leave a better rating; however, my experience is only worthy of two stars. I did not get to see Dr Fish, as originally scheduled for, but substitute doctor was very nice. The issue is I went in for eye infection and was …

  107. Key-Whitman Eye Center is a place to be for all your eye needs from A TO z. They have what it takes to correct whatever is wrong with your eyes. The staffs are courteous and knowledgeable. They have state of the art equipment for everything. Just check them out and see for yourself.

  108. I just had internal corrective lens surgery 2 weeks ago and it has changed my life. No more contacts or glasses for me. Dr Whitman is gifted and the staff is so kind and personable. Jason and Cecilia are the best, hands down!!! Thanks Key-Whitman Eye Center!!!

  109. I called to make a last minute appointment and they booked me right away. I had eye surgery at Key Whitman after my mother’s surgery had gone so well. Everything about the procedure went smoothly. The nurses were calm and friendly, and the …

  110. I have been a contact wearer for over 10 years. Being a first responder makes it difficult to wear contacts because you have to sleep in them so that you can be out the door ASAP for emergencies. I decide to contact Key Whitman to see …

  111. Dr. Fish is a top quality physician and I appreciate all his help over the years caring for my eyes. Also Teresa Díaz, his assistant, did a fantastic job. She is so kind and patient. I highly recommend Key-Whitman Eye Center.

  112. This is a case of a group that has outgrown dedication to patients. I had been going to KW for many years. This last visit they sent me home with sample contact lenses (says free on the box but they charge $150) that did not match my …

  113. Front office staff does not know requirements for new patients. When asked, during scheduling, if Optomap was available I was told it was but at an additional fee. That is typical and fine by me. What is not OK is that scheduling staff …

  114. Very satisfied with the how fast and organized this office is. The cleanliness of the building especially with this pandemic but especially the care and professionalism of all the staff. As soon as I walked in I was greeted and directed to …

  115. Dr. Pfeiffer is a very skilled surgeon in the eye area. Fast. Efficient. And painless, she removed a cyst from my eye in her office. She and her entire staff are wonderful!!

  116. There was a miscommunication with the office location of my appointment however the Mesquite and Norrh Dallas offices worked together so that I was able to have my eyes checked on the original day scheduled. I was concerned about the …

  117. Had my annual eye appointment with Key-Whitman today; once again they were spectacular getting me taken care. All good and it didn’t take all day to find out! My tech and Dr. Agnew were terrific!

  118. I have had a number of eye doctors in the Della area over the years.. I have never had a more thorough examination and they uncovered a condition that should have been treated years ago. Dr Agnew is the most knowledgeable physician I have …

  119. My experiences at Key-Whitman Eye Center have always been ‘5 star’. I have been a patient now for about 15 years – through cataract surgeries, ongoing glaucoma care and multiple laser surgeries due to pigmentary dispersion syndrome. I am …

  120. My experience with Key-Whitman eye surgery has been a wonderful experience. I was so impressed how quick and smooth the whole organization performed. The care and post op with Dr Agnew and his staff was very reassuring and anxiety free.

  121. This is a great place if you like feeling like you are just a number. No personalized attention whatsoever. Need to speak to someone, maybe schedule an appointment or pay a bill- good luck they may call you back in a couple of days and …

  122. Just had my first annual eye exam after having cataract surgery. My eyesight is 20/20 and I have no further need of reading glasses. Key- Whitman company and staff are amazing , fun and professional they made me feel at home all while …

  123. They checked me so thoroughly and cared to find my complex situation a good solution that I went to the front desk and asked to commend Charlotte for being nothing short of amazing!

  124. I have been going here for a few years. Dr Whitman did my cataract surgery a few years ago and all has been well. I’ve continued to go there due to their professionalism and thoroughness of treatment. I would recommend them to anyone. I …

  125. I couldn’t have had a better appointment with the staff in Dallas. Friendly, attentive as well knowledgeable and extremely efficient. I would highly recommend this location and especially Dr. Hoelscher. She and her assistants were outstanding !! 5 ⭐️ as service !!

  126. I have the highest regard for Key Whitman services. One of my technicians today (Gabe) was SUPER helpful, professional and pleasant. Dr Hoelscher too was GREAT. I highly recommend them. I have had zero issues with my exams as well as my cataract surgeries. I cannot praise them enough !!

  127. My experience with the Key-Whitman Center has been great. The staff is friendly and explained everything as we went along. My appointments have been on time. I’m in and out of the office in a timely manner. They answered my questions and didn’t make me feel rushed or unimportant. I would definitely recommend Key-Whitman Center.

  128. What a waste of my time and money. I went up there just to find out what I already knew. I told them I’d already went to a doctor and was diagnosed with keratoconus. So I went there just for them to say the same thing! I thought I was there …

  129. From the front check in to the staff in the back also the doctor very professional very kind and helpful I would recommend them to anyway anytime everybody had a good experience

  130. Doctor Fisch and staff are very knowledgeable
    Doctor Fisch is an excellent doctor, my eyes are healthy again because of him! Dr. Fisch has patience for all patients! Dr. Whitman performed my cataract …

  131. Key-Whitman had several good reviews so I decided to use him for cataract surgery. During a follow-up visit I was told that I had scar tissue and needed a YAK laser surgery. During that follow-up I was told that I had an eye infection in …

  132. Appointment was on time, everyone was very nice. Offices are clean and minimal wait time after test before Dr. Agnew came in for final assessment. This is one Dr. appointment I don’t dreed going to.

  133. The staff are always courteous and professional. They listen and answer your questions. I moved 8 years ago and am now an hour and 20 minutes away but continue to come here because of the exceptional service. The only issue I had on this …

  134. My first experience at Key Whitman Eye Center was truly amazing. The staff was very friendly and kind. Everyone made me feel comfortable, and because of the speedy service I experienced I would definitely recommend everyone that I know who …

  135. We have been coming to Key-Whitman as a family for the past 4/5 years but I’m not sure if we will ever come back again. My mother came in for a 1:40 PM eye appointment yesterday. While most people were nice, one of the nurses (do not …

  136. I was born legally blind. That with my astigmatism caused me a real reading disability. Since getting my cataracts procedure I can see 20/20. This is the Best thing that I ever have done. I knew that Key Whitman Center was where I needed to …

  137. All the clinic staff are very friendly and always willing to help. In my case I was treated by Dr. Larry Fish. Dr. Larry spent all his time and unhurriedly to give an accurate concept of my eye problem. He is very friendly and always …

  138. Mr. Bobby with Key- Whitman on North Central Expressway was incredible very patient, he explained everything he was doing in detail made it easy for me to understand. I felt very comfortable and I immediately left there recommending this …

  139. I have been a patient here for many years. The staff is courteous, the process of being seen is seamless, and Dr.s stupendeous. Especially today when I needed to get a quick appointment for a problem. All the doctors and staff are great but Dr Hoeschler was exceptionally so. Kudos to her and all the staff.

  140. Waste of money and time. Came in around March this year. The doctor was a fairly young women and really didn’t have an idea of what was going on with me. I suffer from unilateral proptosis that suddenly appeared in October 2021 and from the …

  141. I felt very informed during in my eye exam. They explained what was going on. The exam was quick and easy. The staff were very professional and the office clean and orderly. Everyone was friendly and cheerful.

  142. I’ve loved this eye center since I had my Lasik surgery. There’s one guy, who is a jack of all trades there, who is always super nice, always smiles and just an all around good guy – BRANDON PETITT (sp)! If you know, you know! He’s super. Give him a raise, please! 😉 …

  143. Today is first time going to Key Whitman for my eyes exam. I am really happy with all nurses and Doctors . They are very sweet and friendly to Vietnamese.

  144. I went for a cosmetic procedure . As soon as you enter a very nice lady greets you and takes you to the required clinic . The check in process was easy and simple . The physician and her assistant were both very nice . Dr Pfeiffer was …

  145. The day we were driving to our new home in Dallas, I felt something wrong with my right eye. I called as we were pulling up to our new home and I given an appointment for the next day. During my appointment, the tech and the doctor …

  146. I had EBK eye surgery on 09/24/2021. From the time I walked into the facility for my initial consultation I knew I was in the right place. Everyone I have encountered throughout the whole process is super friendly, knowledgeable, and always …

  147. Key Whitman has workers that are very concerned about the well-being of the patients. Multiple doctors work together to assure the patient is getting the best care possible for your eyes. Whatever your eye problem is, I am convinced it can be taken care with one stop. I would recommend Key Whitman for all eye problems.

  148. Pricing aside, my 1st experience was excellent. Bobby made the process extremely easy to understand and made me feel comfortable being there, even though my recent diagnoses had me concerned. Best customer service at an eye specialist I’ve encountered. Thank you to whomever trained him!

  149. Dr. Leslie Pfeiffer is outstanding! Not only is she extremely thorough with her examination and explanations, she was thoughtful enough to numb my eyes and was extremely gentle when having to probe my tear ducts. I cannot say enough positive words about her as an Opthamologist!

  150. I was very pleased with my recent visit. The entire staff was welcoming, knowledgeable & very friendly.
    I highly recommend this location
    Thanks again Dr. Fish

  151. I am AMAZED at how structured and efficient the Kew Whitman organization is. Without throwing bouquets, I have yet t o see another firm so well organized. John McGowan

  152. Staff was wonderful and courteous. Doctors were kind and informative. Testing was extensive and lead to a diagnosis that may save the vision in my one eye.

  153. The technician Bobby was very thorough and knowledgeable, and Dr. Fish explained that my eye problems are due to cataracts and recommended surgery, which I am considering having soon.

  154. Dr. Pheifer is an amazing ocular plastic surgeon. I lost 1/2 of my lower eye lid due to skin cancer. Dr Pheifer repaired my lower eye lid and it looks perfect. I am so happy with how it turned out. Thank you Dr. Pheifer for talking really good care of me.

  155. My appointment at Key-Whitman was the best!!!
    Dr. Fish and the staff were awesome!!! Friendly, efficient,
    professional in every way! I recommend Key-Whitman for all eye related issues!!

  156. Came here in March and paid out of pocket for basically no solution or direction on what to do next. There was no extensive evaluation of my eye, only the doctor taking a look and telling me that she think something is wrong but nothing …

  157. The doctor and vision test were fine. However, the front desk refused to submit the claim to my insurance. I had to pay out of pocket. This happened once before so this time I contacted my insurance company before the appointment to make …

  158. I went to their eye center twice for the same problem 4 years between appointments. Both times I was diagnosed wrongly. I would never go back and waste my time or money with these people. Not to mention I could not find any employees there …

  159. I’m more than blessed to have such caring Doctors taking care of my eyes. All questions are answered, and I’m feeling great about procedures awaiting in the near future. I have a great nurse as well.Thanks for caring for your patients. You have a precious jewel at the front entrance!

  160. I have been going to Key Whitman for several years, starting when they took care of my cataracts. I have never had any complaints about them — not one tiny bit. They all are professional, friendly, and more than competent! Dr. Larry Fish …

  161. I’ve been getting my annual eye exam here for 6 years now. I also had Lasix here. I highly recommend this facility. Everyone is so nice and helpful. Dr. Agnew explains everything in detail and what that means to my eye health over the next …

  162. Another great Annual check up at Key-Whitman. Karina at front desk was very friendly and there was no wait time for my appointment. My technician Brandon and Dr. Agnew made a great team and were both very thorough, knowledgeable and kind.

  163. My eyesight was deteriorating to the point of almost being disabled. Thanks to Dr. Fish and the entire staff at Key-Whitman I am close to 20/20 and could not be happier. They really turned my life around!
    Thanks so much.

  164. Very pleased with Key Whitman Eye Center, Dallas location. Everyone was very polite and engaging with us. Todd Agnew O.D. answered all our questions and we left with our new information and prescription for new lenses.

  165. Key Whitman is wonderful I was called immediately the staff was very friendly and informative all procedures was explained to me and I was told what was going on with every procedure I felt very welcomed…. It was a great experience… Thank you keep Whitman and especially Dr Agnew and Bobby

  166. My husband and I both have used Dr. Agnew for years and have been very satisfied with him and his service. He takes the time to explain what is needed or not needed and answers all questions.

  167. My mom (Connie Sproaps) told me she had a good experience at the key-whitman eye clinic and surgery. She said they were very patient, nice ,professional and caring. My mom said she will recommend her family and friends to visit the key-whitman center for any eye issue. Thanks for taking care of my moma eyes, God bless you all!

  168. Recently had lasik here. Results are crystal clear both up close and at distance, and the recovery process is basically best case scenario. I highly recommend this location, they’re very competent doctors providing it at a competitive price.

  169. Excellent place, admosphere, greeting & caring staff members! Madi took me all the way through! Although lasted 2 hours, I had a more thorough check for scheduling cataract consultation & laser surgery. Thanks for being so good with us lol, little o’ ladies & gents, too! 😁 😎 …

  170. Everyone is courteous & helpful. They all appear to really enjoy their jobs. Dr Fish & Dr Whitman are skilled doctors. I feel very fortunate to be treated by them.

  171. Finally got lasik and am so happy. I’m day 3 post surgery and can see so well. Dr. Whitman did the procedure and let me know everything that was going to happen. Told my son he should get lasik next. I don’t know why I waited so long honestly.

  172. I would not go to this facility for cataract surgery. I only went for the exam yesterday and the doctor was curt and would not answer my questions. Also, they would not give me a report. They said that if I wanted a report of the results …

  173. The Eye Tech, Charlotte and Dr. Todd Agnew if they are the ones to wait on you, respectfully decline if you prefer someone to take their time with you and not take 20 seconds with you and leave the room and send you on your way. They …

  174. Key-Whitman is the place to go for quality eye care,the staff was very sufficient and courteous, I was very pleased at how they greeted me and directed us through the process, this was my first visit and I do recommend key-whitman eye …

  175. very professional, respectful staff. facilities clean and spacious. every prescription I have had filled here was better than I received anywhere else. Will definitely continue to use their services.

  176. I recommend Dr Fish, without reservation.
    Dr Fish has taken care of me, my wife, and my 90+ year old mother-in-law. My MIL had some significant eye issues and he kept her vision intact for several years.

  177. Have gone to the Dallas location for 15 years. Great staff and got you in and out quickly. The Rockwall location was very slow and didn’t take my insurance but nobody told me up front that they didn’t take the same plans as the other …

  178. Love this place and the people!!!!! Jamie was amazing and was really able to help me make this BOLD decision. She was very nice and paired me with not just the first available Dr. but someone who has a compatible personality. Dr Faisal Haq …

  179. Maxine left a message for me to call her back and make an appointment. Her message was very friendly and she spoke clearly. When I called her back, she was so sweet and accommodating. I love it when people take pride in their jobs.

    Jan Baker

  180. Had such a great visit today with check-in, the exam with Bobby answering all my questions. I learned so much about what is happening with my eyes. Dr. Fish was such a pleasure to meet, he was quick and to the point. Looking forward to seeing better. Thank you

  181. Amazing experience!! Process is efficient and the staff knows what they are doing; and they do it with a smile on their face! A shout out to Bobby for sticking with me through all of the testing and especially for explaining things each …

  182. This center was fantastic with your situation, but what made it even the best experience was Dr Sietmanns assistant Anna. She went above and beyond to help us and to calm us down after my daughters diagnosis. She even gave us her personal …

  183. Dr. Agnew at Key Whitman Eye Center is the best. He is thorough, kind, knowledgeable , and easy to talk to. He explains all of your test results and the results of your examination. And he takes time to answer all of your questions. I …

  184. We were checked in very quickly and the girls were friendly and made us feel welcome. Bobby did most of my testing and was wonderful. I am very grateful to dr Fish for his professionalism and the reassurance of repairing my vision. A heart felt thank you to all.

  185. I strongly recommend Key WHITTMAN in Dallas TX for all your eye care needs. The entire staff is professional, respectful, courteous and knowledgeable. My eyesight hasn’t been this good since I was in my twenties. Thank you for giving me EXCELLENT vision and giving me my freedom and independence back.

  186. I was referred to Key-Whitman Eye Center by my PCP. The experience was painless and everything went smoothly. From my arrival to the very end, everyone was friendly and very helpful. Since I had all my paperwork filled out before arriving, …

  187. I have been using Key Whitman Eye centers for a long time. I’m not sure they know how to give bad service. The staff has always been exceptionally friendly and helpful. My wait times have been minimal. The services i receive are always …

  188. Everyone is so friendly and professional. You get lots of personal attention -don’t feel rushed. All my questions were answered. The staff all work so well together -very respectful to each other- no drama, people looking like they don’t …

  189. Have seen many Eye Drs over the years. Am 79 and have glasses and exams 1961.
    This facility is absolutely the most in depth and detailed exam and review I have ever experienced. …

  190. Really great experience with Key/Whitman. From start to finish very professional and the whole staff so friendly. Dr. Agnew was wonderful and I’ve already recommended him to a friend and she has an appointment soon. Dr Whitman performed my cataract surgery and I’m thrilled with the results!!! No more glasses!

  191. Key-Whitman Dallas location was a great experience. Justin (hope I’m remembering his name correctly) was perfect and welcoming.. He explained everything he was doing. He was professional,detailed and calming. I was very impressed. Everything was organized and they cleaned everything before using it. Great great experience!!

  192. Had a great experience today at Key Whitman Eye Center. Bobby was my tech and he was awesome. He explained everything we did and assured me about the procedure. I wouldn’t hesitate to recommend them to anyone needing eye care.

  193. The staff was great and I appreciate being seen as a new patient with a great doctor. I was treated with patience and care. I had many questions regarding the current condition of my eyes and Dr. Agnew answered them all and was very …

  194. Key Whitman is such a great clinic. I have had my cataract surgeries there as well as my 6 month to annual visits. I was impressed again today how smooth their operations run, how professional and knowledgeable the staff is, and how cheerful and kind everyone is! Just a first class clinic!

  195. The office was easy to get to, parking was convenient. Greeter at the door was really helpful. Front desk staff was very friendly. Dr. Fish was fantastic and I liked everyone who assisted him or helped me with a test. They were all helpful …

  196. I had cataract surgery 1.5 months ago at Key-Whitman. I was very impressed with all the team members. I decided to start seeing them for my optometry needs. Dr. Amanda Heolscher is really good. She’s personable and professional. I have …

  197. Amazing eye centre. From the first step to the last, very professional, clean and organized. Taking away 1 star as I was due for an eye exam and no one told me I won’t be able to drive back myself as my eyes will be dilated for check up. Please double confirm about that once you plan to go.

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