As a leading propane gas supplier, Keystone Propane offers the best services for all your commercial and residential propane gas needs. See more
Read More| Thursday | 8:30AM to 5PM |
| Friday | 8:30AM to 5PM |
| Saturday | 9AM to 1PM |
| Sunday | Closed |
| Monday | 8:30AM to 5PM |
| Tuesday | 8:30AM to 5PM |
| Wednesday | 8:30AM to 5PM |
1201 Marshwood Rd, Throop, PA 18512
They’re great at first for new customers, but treat their current customers terribly. No loyalty.
I needed service and they could not come out for two months in the middle of …
I have used Keystone Propane for over thirty years and they have been great. Always good prices and excellent service!
Excelente Service !!!
great services
Great service!
Friendly customer service
Thank you for the delivery
nice,good.ok
Great service!
$10 to fill a propane tank
Professional, polite, and speedy!!
Great price for propane.
Always no hassle and polite
I like that place.
Prompt,reliable service.
Installation guy . BEST EVER!!!
fast friendly service
Always helpful and reliable.
Friendly staff quick service
Dependable service, year after year.
Great customer service!
Great reliable service!
Reliable. Never a problem.
Great Delivery personal 😊 …
Could not be happier with their service.
Prompt and reliable delivery.
Friendly delivery man.
Very pleasant customer service
The delivery man was very respectful
Responsive service and fair pricing
Excellent and honest customer service.
Great service. And great price
Great and timely service
Great Service and on time.
Excellent service
Best service and prices in town!
Good customer service, fast delivery
Good service but high prices
Very fast delivery!
Great service. Always on time
Fast delivery,good customer service
Keystone has consistently reliable.
Quality delivery service. No issues to report.
Reliable service and fair prices ! Thanks !
Always delivers on time. No problems
Very friendly, local business. Right down the road for me
Great service and friendly staff. Always a pleasure.
They are always great to talk to on phone and helpful.
Quick service. Friendly technician. Completely satisfied!
Friendly and professional Service – good prices.
Drivers and service are great people to deal with
Great Company and Service. Professional and Responsive.
Keystone Propane has always done a great job with my propane.
Fast service. Friendly employees. Fair pricing.
Excellent service and helpful staff
service and price has always been good.
I got no problem there on time and good relationships
Professional service. Very reasonable pricing
Good prices, friendly staff and quick deliveries!
The most professional, friendly, efficient and just overall great!
The most professional, reasonable, reliable propane,Service oriented company in the Commonwealth.
Excellent experience, quick prompt professional, the worker at the dock was very nicen
With Keystone for 17 yrs.Quick and reliable service!Would recommend.
Keystone came out, did a survey, and delivered propane when they promised. It’s just what you look for when buying goods and services. Thank keystone
Professional service over the phone as well as the delivery process.
Great to be able to pre buy in August and service is always on time.
Propane energy provider, fair to good pricing, can call for delivery or use degree days
Terrible customer service. Never follow up on things they say they will. Don’t deliver when scheduled. Rude on the phone.
Great service, anticipates my needs before issues occur.
Great place! Timely with delivery and very friendly service!
The customer service is lacking, they are extremely rude on the phone. Every time I call, the person on the phone always sounds angry and unhappy to help…
Always great service love their online monitoring service
delivery’s are timed perfectly! and great CSR
good company been with them for many years
Nuce people. Great service. Never once ran out of gas. What more can you want
Very dependable and excellent service, Thanks a lot to Keystone team!!!🙏👍 …
Very responsive customer service. Very friendly even when delivering in the bitter cold!
Very helpful. Reasonable prices. Looking for fireplace. Didn’t buy here but would recommend.
Never had any issues with our service, very helpful if I need to call for any inquiry
They are great to have your propane with come when you call and are there if you need them. I would highly recommend them . Lindsey Striefsky
Great price; great service; friendly people; clean equipment! What more is there to say?
Awesome company, very friendly and service is great.
Love the online ordering and online payment options. Customer service is great! Delivery is prompt. Thank you!
Always professional, friendly and delivery schedule is great.
Thank you Keystone.
They have always been friendly & ready to help anyway they can. So glad we went with them.
Prompt delivery and courteous customer service. Have used them for years
Automatic delivery always on time no matter the weather
Consistently delivers on time always can contact them if there are any questions or concerns.
Excellent service. Great products and installation. Kind and helpful people.
Knowledgeable, polite and helpful. Very quick turnaround from first call to site survey to installation
Always kind and informative. Have not disappointed us in any way.
Keystone propane is very reliable. Office personnel a friendly and efficient. I wouldn’t use anyone else.
They keep my tanks full. The price is reasonable. The staff is polite, courteous and helpful.
I am one of those people who let my tank get really low so I’m so grateful for their speedy service!
I have been going here since I was a kid. They have the best prices and selection in their indoor showroom around. This is a cool place for guys that like to grill.
The process was simple, I called them and they delivered within a few days
Keystone team was very knowledgeable and client-focused. Excellent client experience.
Great service. Always highly responsive when I have questions or needs.
Excellent customer service. Great staff! Responsible company. Very pleased with them.
Very good service
Swift response to my inquires!
they will run a hard inquire on your credit leaving a mark on your credit report before they will even give a quote for tank installation.
Awesome very professional company
Victoria Lightner in customer service is awesome and all of customer service. …
Great prices and great service. Use them with confidence
Very easy to work with
I’ve been a customer of keystone propane gas for many years not only are they dependable and trustworthy but they have always answered the phone and they put their customers first they always called or replied when I was in need of service or help that’s hard to find in the country today they’re the best
Excellent service and very friendly professional staff. I highly recommend using them for all of you propane needs.
Terrific company. Fair price and great service. The employees are professional and respectful. …
Very expensive and don’t deliver quickly. Took us off the payment plan and we are elders. Have to pay cash each and every time. Kinda hard to do
Great company. I’m a customer for 20+ years.
Mechanic was polite and knowledgeable, only wish he had a pad or towel to place my dirty fireplace glass on while he was performing the maintenance.
Started new service with tank. Very quick installation and refills.
Keystone delivered my propane the same day I called that my gas ran out they were hear within hours been doing business with them for years never had a issue with them
I wish everything was this easy. The invoice left on the door did not have an amount. I would like to pay you asap. thank you.
Very prompt and courteous service
All questions and concerns addressed
Technicians very kind and helpful …
Great service from the office to the delivery guys. Lead time was fast and price was competitive.
Propane was short even though company says its computerized. Not very happy with this company. Guess senior’s have to go without heat in this cold weather
Very nice man filled our tanks and gave some helpful information to us. Thank you.
Glad your store serves our community.
We needed propane fill up many times and your store provided professionalism and respect at a great rate.
Installers were professional. Deliveries are always on time. Office staff is always nice. Quick callbacks.
Keystone Propane has been a joy to do business with. Timely delivery of our propane, friendly staff and fair prices, what else could you ask for.
Although I’m set up for auto-delivery, they cut deliveries pretty close
Keystone propane has done a wonderful job for 6 years.. quick to respond if we call in emergency thanks very much. Sincerely
Donna Agostini and Tom kaminski
Keystone delivers just when I need my propane. They come by, get the job done and all is complete in a timely fashion.
Over charged me and always charge $5.95 delivery. When I contacted them I got 2 dif answers from 2 dif persons. Charged $.30 per gal extra because they said I did not use enough
Prices are fair, unfortunately there is lack of communication between departments. Relationships don’t seem to be there priority.
Keystone Propane service tech was very polite, courteous, and respectful. Very professional services; and answered any questions I had.
The auto refill is very useful. I also find the email invoices easy to pay. The online payment is very convenient.
They are professional always on time and a great price. We wouldn’t use anyone else ever. Thank you for keeping us warm.
If you don’t buy 100 gallons a year they charge you a $60 fee. We’ve had the company for years and they never used to do this. They admit it isn’t in their contract. Also, their staff is incredibly RUDE. Changing companies ASAP.
Always good service 👍 …
I can rely on Keystone Propane to fill my tank within a week of calling.Always pleasant when I call to schedule a fill. Thank you for your service
I have tried to contact this company by phone and E mail in the past three days. The person who answered the phone said he would send me an application by email which I have not received. I also contacted them through their website. NO RESPONSE. Not a good first impression at all.
Keystone propane is always fast and efficient. We have used them for over 15 years and are very happy with their service.
Well I called them on friday. The lady on the phone said next week yada yada yada. It’s now Wednesday still no propane. So now my tank is empty and she says ur scheduled for tomorrow. So you want me to freeze all night pretty much? Well we …
I am very pleased with the service I get from keystone propane they are dependable and reliable and I appreciate that they work with me allowing me to partake in the budget so that I will have continuous service all winter.
Keystone keeps track of my home propane use and keeps my tank filled. Price for refills of bbq size tanks are inexpensive and by the gallon rather than fixed amount.
Horrible customer service, propane was suppose to be delievered 2 months ago , was not delivered because something was in the way , but wasnt notified or rescheduled. Finally , called them to refill due to cold weather and less than 30% …
Kyle pulled out my Heller Gas tanks and set my new Keystone tanks. Wasn’t easy but he maneuvered the boom impressively! Smooth and fast swap out!
Josh was very helpful and explained everything perfectly. The installation was perfect. Everyone I dealt with was very friendly and curtious. I would highly recommend .
….staff is always friendly, Pat, the delivery person, goes above and beyond (whether a closed bridge on the route or several feet of snow ), to make sure we receive our propane delivery…..great service and company!
Called Keystone at approximately 11am to tell them I was almost out of Propane (because I wasn’t watching) in my 1000 gallon tank…
They had it full by 2pm. Great turn around time.
If you want reliable service and great prices. Look no further.
Been using Keystone Propane for almost 30 years for grilling and heating my home, never any issues. Drivers are always courteous and professional.
We have been using Keystone Propane for a few years now. Never any issues. Fair pricing. Timely delivery.
Delivered as scheduled, on Thanksgiving eve. A call into office and the gentleman respectfully talked me through the process of lighting the pilot. You all are awesome! Thanks so much.
Delivery reliability and ease are the cornerstones of Keystone propane. We have a less than typical tank location and so appreciate Keystone going over and above to get us our propane.
I had an appointment to have my propane fireplace repaired between 11: and 2:00 on Dec. 8,2015. I drove 2 hours from New Jersey to wait for the service man . He did not arrive at 2:00. I call your company they said they would call back. …
This company has served us well. We have never been without propane. Unlike other supplies we have had, we have been very happy. They even play with our nutty dog.
I live locally and fill my RV quite a bit at Keystone. The service is fanominal and always curteous inside and out. I’ve used another service on otherside (Scranton) town and always have to walk a short distance just to get someone to …
Keystone is very reliable. In the 3 years I’ve been using them I have never run out of propane and I use it as the primary heating for my house.
Keystone employees are courteous, efficient, and have promptly addressed any issue I have encountered.
Rich and Kyle did a great job installing our new Napoleon freestanding stove. They are very personable and knowledgeable. Thumbs up to them!
Horrible customer service with HIDDEN FEES, try an honest company first.
They charge $4.95 per month admin fee even if you use or get no propane and I’m set up for electronic billing which costs them nothing. Then when you cancel …
Excellent service and great pricing!!
I have been with Keystone Propane since 1994, have had acceptable service by them. I have always paid my bill on time or before due. In the past 2 year have had as much as $900.00 credit on my account for future deliveries. On 12/21/17 I …
Great company to deal with very professional when the tank is at 30 per cent they come and fill it I dealt with Lee who was very helpful and people are courteous
Your service was prompt and your technician was both polite & courteous. When we had our generator installed 2& half years ago, The service was the same.
The staff at Keystone Propane Service are respectful and did their best to provide quality service under difficult circumstances. I highly recommend them.
Keystone has truly been the easiest and most accommodating company to deal with in providing propane for my summer home. My son just bought a house that has a big tank from another company outside. He has called them to take it away, and as soon as his new gas fireplace is scheduled for installation (soon) he will be calling Keystone!
Great service! I added a generator and a wall heater last fall and Keystone did a great job. A special acknowledgment to Josh and John for troubleshooting an issue with the Rinnai wall heater.
Keystone is wonderful. They did an excellent job running a line and connecting our coffee roaster. Always great customer service too!
Eric is a great employee for you!
Horrible company. Do not use them. They are unreasonable and not at all willing to work with you. We have a vacation home and we’re charged a “low use” fee without warning from them. We have no contract with them and we’re never told if …
Keystone has always provided timely service. Their prices are very competitive and their service personnel are knowledgeable and very workmanlike. I recommend them very highly!
Called to establish a new account and had home delivery within about 2 hours. Excellent service!!
Keystone propane has been easy to deal with and very reliable. I have recommended this company to my neighbors and would recommend it to you.
They just raised their prices on propane, they didn’t even mention the price increase BEFORE I gave them my credit card… I won’t be going there anymore. It’s cheaper at other places closer to my home.. It went from $10.00 for a 20LB …
I got A text message from keystone propane thanking my sister for signing up with keystone propane, neither one of us signed up! So cool!!
The intake person is always pleasant
The deliveries are always timely
However, I have asked several times to be called before delivery due to owning 3 …
We enjoy the service Keystone Propane provides for us .The driver is great , always making sure to be careful of the shrubs and property. The prices are fair .We would recommend them for service provider .
Keystone Propane was very responsive to my request for an emergency delivery. Last winter, due to our thermostat malfunction, our primary heat pump didn’t activate and we were on emergency propane, using more than expected and depleting …
Keystone is and has been our propane supplier for over 30 years. They are responsive to any issues that may arise.
Great company that I would recommend to new customers.
The delivery person and I know each other through his many deliveries here and are always able to exchange pleasantries. He always inquires about a secondary tank in a different location, which is infrequently used.
Great service to replenish automatically or on demand. Their app is very useful to manage your account and check your tank. Would recommend them.
Very professional. They were on time, did nice work kept social distancing and wore masks. I had a great experience with Keystone. Highly recommend them.
Your office workers, your delivery men are the best. You are pleasantly accommodating. Love your Company. Keeping you forever. …
Decent per gal price over the years. deliveries made as promised after i called them in. They do need improvement on fill up orders submitted via their web site. I had a few that never got filled. had to call via phone
Propane price for home delivery on 500 gal tank was 12-32 cents higher than competitors. They were given a chance to match competitors price but couldn’t/ wouldn’t . I have used Keystone for many years and their service has been good …
The BAD experience is my fault for not thinking they would penalize me for not using all my pre buy gallons. It is in the contract but I guess I thought because I was a long-standing customer and with the stress of COVID- 19 they might …
Keystone staff is great. We never have to ask them to come out for service they have a schedule and it works. Billing is convenient and easy. Glad I found Keystone.
I have been using Keystone since moving into my current home 7 years ago. They were quick to set us up with a new tank when we moved in and have been providing great service since.
I have been using Keystone propane for many years and they have been fantastic. Whether it is for filling up my bbq 20gal tanks or having problems with my previous food business propane endeavors. I highly recommend Keystone!!!! Top notch service especially from service John.
Very professional… On time and did a job above and beyond…..
Keystone keeps our 2nd home heated without a worry when we are away! The office is prompt and friendly when necessary.
I’m updating this to up the review a bit, last night was terrible, however, they did end up calling back saying it bothered them that my kids might be going without heat (we did have zero in the tank, because of some family emergencies …
I’ve been getting my propane from keystone since 2005. I’ve had 2 instances in those years where in addition to delivery I have needed line work and I was very satisfied.
we have been customers for just over a year, bought our tank from them and for the first season we were treated very well, pricing is also very good. THEN this fall something happened to their customer service. We set up on a three week …
Keystone Propane has been my propane provider for many years and I’m very happy with the delivery service. My only complaint is with the service department. I have repeatedly left messages and they never returned my calls???? This was many months ago, and finally I gave up calling. Propane delivery and billing are great.
Keystone propane has been great.
When we opened up our restaurant last year they came out to meet us and go over our needs. Anytime we’ve needed anything or had questions they were very …
MEL was an awesome installer – he got everything done very quickly, but yet slowly enough to do a thorough job. He respected my house and kept everything clean. He informed me of what was being down every step of the way and overcame the …
Keystone Propane is an excellent company. I highly recommend them. The monitored delivery system is very efficient.
I would highly recommend Keystone Propane to anyone who is considering having a propane tank installed in their home, and regular propane filling. They stand by their work. After an initial glitch with tank placement and how some of the …
Outstanding customer service and fast efficient propane delivery!!
Customer service has been responsive to any and all my requests no matter how trivial or serious they might have been. Service personnel are courteous and treat your home as if it was their own. The workers are an asset to the Keystone organization. I would recommend this company to anyone.
I elected for keystone propane a few years prior after they were recommended to me by my neighbors, and since then they have been nothing but excellent. Very attentive, timely, responsive, kind and very professional.
I had a great experience with not only keystone propane but with their trusted technician Mr M.Joseph…Mr Joseph really help me understand how my propane system work and also displayed how to maintaince my fireplace with Safety being his …
Since I took over my house in greenfield keystone propane has been awesome! I have never once had to call and order propane my tank is never below 1/4 tank. Keystone does a wonderful job scheduling. They are also always willing to do with …
Keystone propane has treated us like people. They’re great at delivering and their driver Del is one of the utmost respectable drivers I’ve met. Thank you God bless you’d kind hearts
We have had Keystone for our propane for almost 12 years now and up until last month we have been very pleased. We are on the automatic refill and use their online services. For some reason they did not come last month, which made no sense …
Keystone propane was my homes previous owners propane supplier and he had all good things to say about them. I kept them on board and I’m glad i did. Prompt service, competitive pricing. Delivery personell are courteous and professional. I highly recommend using them.
Keystone is always very helpful when I call them. They make sure delivery is completed. Drivers are great
My wife and I are new to the area and Keystone Propane Services Inc has taken care of all our propane needs with zero issues. They provide us with LP and have installed new lines for us for stove, dryer and hot water heater. Keystone is a great company to work with and there response time is second to none. I highly recommend them.
I have never had a problem or issue with Keystone or its employees. Your delivery people have been courteous and knowledgeable and were able to answer any questions I had. It is reassuring to know that my tanks will always have sufficient …
I’ve been with Keystone Propane for over 10 years and have never had a problem. Prices are fair and I never have to worry about running out. The only minor issue that I have is they wait out the whole summer before filling up my tank, which …
Excellent customer service!!! Very thorough and explained everything to make an easy smooth transaction. Terry the service tech is a stellar friendly courteous knowledgeable man and ensured my family’s safety! Answered all my questions with ease. Thank you soooooo much again and this company is highly recommended!!!
The technician, Terry that installed the tank for pool, heater and generator was very professional and knowledgeable about his job. The only thing I didn’t like was the supports used for the piping, company should have provided better materials. Would recommend Keystone to my friends. Tom Brickler
I’ve been a customer for about 20 years and have consistently received excellent customer service. All the employees I’ve interacted with have been prompt, courteous, and professional. I don’t think I’ve ever run out between deliveries.
We have been using keystone for a few years now and recently had an issue with a gas leak at their tank. Gas was leaking out of the shut off valve in which we lost a significant amount of gas. Their service tech came to repair the leak and …
The tech who came was on time and very courteous. He got right to work with minimal loss of service. He checked with me upon completion and asked if there were any questions I might have had. He did a great job.
We just got an automatic generator for our house a few weeks ago when we had a storm that knocked out our power for 19 hours. I called Keystone to let them know we were using propane to fuel the generator. I had no idea how much fuel it …
Everyone is having issues with drivers these days, but if you have a credit card on file and call, they will show up within 3 days and fill your tank. The prices are attractive too.
Keystone is fantastic. Fair prices, professional workmanship , prompt service. Even saved our tails one year on Christmas eve when we got down to 8lbs in our tanks. I have been referring them to our clients for years and will continue to do so!
We’ve always had a positive experience with Keystone. Today, the gentleman who filled our tank saw our 3 year old watching the truck and took the extra effort to wave on his way out of the driveway. A small gesture that made our son’s day!
Always a pleasure doing business with kind and courteous and quick when you need it 🍺🍺 …
I have had nothing but extremely pleasant experiences with Keystone. They are professional and their communication is excellent. I would not take time to do this review if I didn’t feel like they were a special company with special people. In today’s world, it’s a rare thing.
Keystone goes above all others for their customers. Have nothing but good things to say from customer service, installation and delivery. Always courteous and fuel always on time. So impressed.
Keystone has always been very reliable. They show up on a regular basis to refill my 2 tanks without me needing to schedule. Their prices are always low!! …
Thrilled with the customer service and pricing at Keystone! Just had 2 techs come and hook up the line for our pool heater. They were knowledgeable, quick, respectful, and polite. Highly recommend Keystone for all your propane needs!
Good customer service
Timely delivery
Competitive prices
First delivery from them they didn’t fill my tanks like was supposed to be done. Called and spoke with someone who was supposed to look into it and call me back. Never got a return call about the situation. Doesn’t surprise me considering how unprofessional the woman who I spoke with about it was from the start.
Won’t do fill by weight .
Rip you off for $16 on half full tanks.
Should be illegal.
Keystone is a terrific company for a number of reasons. Their deliveries are timely (we never have to call), the staff is courteous and respectful of property, they are an equal opportunity employter, and I love the ability to pay online. We have been with them for many years and have never had a reason to change.
Everyone from office to service men are very friendly and professional. No problems getting set up.
Best company I’ve dealt with for propane. Great prices and very friendly.
I had a very nice man take all the safety precautions to give me service to a house I recently bought ..I would recommend your company,.
I have been using Keystone for close to 10 years. The best compliment I can give is that I hardly think about it. They deliver reliably and at reasonable prices. In the rare case where I did need to check in with them they were very responsive.
Excellent service! Next day hassle free delivery every time.
Keystone provides excellent service. Deliveries are accurately predetermined
Horrible company and costumer service.
Tanks had a leak because they didn’t close the valve. Refused to fix it. Filling up when I specifically sad not too. Hidden fees and scam artists. …
Keystone propane has made it so easy to start service. From their customers service to the set up guys who came out to the guy who delivered our first fill have been terrific! Helpful, courteous, and worked with us to set things up around our time frame of buying the house. Thank you!!
Keystone was a pleasure to do business. Lori in the office since first contact was the most helpful and nice person I have ever dealt with. Thank you Lori. Looking forward to doing business with you in the future. Bill m
Keystone was very professional, knowledgable and courteous. They reaired a complex propane system very quickly and made it more efficient. Rates were very reasonalble awellel
We are new to town and working with them has been a true pleasure. Laurie in the office was so helpful and the gentleman who came out to fill our tanks was so friendly and also helpful. Highly recommend
I do not purchase propane too often as this fuel is primarily used for hot water and a whole house generator. This will soon become a source for auxiliary heat as well. Unsure of the actual details for propane (cost) in comparison to gas, …
Keystone propane is very easy to work with. I needed to call for a refill on my tank. I spoke with a representative who took the information on what percentage the tank was reading and they calculated the amount it would cost to fill it to 80%. They took the payment over the phone and they were out within 5 days. Totally satisfied!