Kinecta Federal Credit Union

Kinecta Federal Credit Union - Manhattan Beach Rosecrans

Once named Hughes Aircraft Employees Federal Credit Union, Kinecta Federal Credit Union launched its new name in 2001, yet still caters to Hughes Aircraft employees.

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Kinecta Federal Credit Union Reviews ( 44 )

  1. My wife and I had exceptional Customer Service when we opened a new account at Kinecta on Rosecrans. Daisy Gudino exceeded our expectations by helping us open an account. She was professional, experienced, and knowledgable on the type of …

  2. I was able to secure a loan with just okay credit, thanks to Veronica Camargo and Erene Lugo. The best part was I applied for the loan at 230pm and was approved with money in hand at 455pm the same day!

  3. you got to be kidding me! I called to settle a dispute and they put me into a maze of electronic purgatory. I was on the phone for an hour and a half, with no resolution. Worst ever!

  4. Been a great customer for a bit but let me tell you how hard is there to answer the phone unbelievable there no one to answer any phone line it keeps telling you to stay someone will answer your calls but no one for 20 mins and still on hold how busy the branch can be…very disappointed with the service:(

  5. I have been doing business with Kinecta since joining when it was the Hughes FCU. I’m glad that there were no reviews to read when I joined–I would have gone elsewhere. As it turns out the seven reviews that show up are very negative and …

  6. Waiting over 13 minutes on hold to talk to a representative before I hung up. BofA, Wells, and Chase are more prompt. Wake up, marketing department and Chairman and President.

  7. Had to wait 1 hour to get service. Only 2 tellers. Then was told their new scan Id system said my birthdate was wrong and wouldn’t help me. Corporate greed with no understanding how to help customers.

  8. I called today and was on the automated hold for 30 minutes. Finally, there was a prompt that took my number and said I would get a return call. I waited two hours and no call. I called again and waited for 15 minutes. I waited and then …

  9. Take it from someone who knows. I have been banking with Kinecta for over 15 years and never changed banks because it can be so difficult with direct deposit and so many auto-pays setup through various companies. Well we finally switched …

  10. Because, I followed the CU own advice to immediately report any lost Debit Cads” promptly, there has never been any unauthorized charges posted to any of Kinecta CU Accounts given me I lost the ability to use a Kinecta CU, “Debit Card”. …

  11. Beautiful experience open a new account working in my credit Rigo Perez the best 👍 he explain everything to me. I hope he will received a bonus ! Thanks for your time Rigo 🙂 …

  12. The online tool is not an advantage. I have been waiting in my car for 40 minutes and still have 6 people in front of me. This is my second attempt today to make a withdrawal over the atm limit. I am very disappointed in this service.

  13. I’ve been with them for over 30 years and have generally been satified with their services. Unfortunately their corporate management is not paying attention to their (credit) Card Services contractor who is truly inept; twice they have …

  14. I deferred one payment and have been harassed by them ever sence as having a missed payment.. The worst I have ever seen. I owe less than a thousand dollars and will pay that off next month and they still send me nasty letters, trying to steal my car . I am tempted to sue them for the harassment. Don’t go there for any loan.

  15. Most services are very good except the phone system. You are constantly stuck in a loop with the automated system. You can’t talk to a LIVE person. Very frustrating

  16. I financed my two auto loans through Kinecta and each time the service were excellent and efficient. The rates were far better than what the dealership was offering me. Kudos to Eva for assisting me and making my loan process easy and painless.

  17. I came in to get a personal loan and Rigo was very helpful. He let me know what I was eligible for and got me the loan I needed even though they were closing. Had an amazing experience

  18. Thank you for keeping your customers safe during these unforgettable times. I praise your organization skills, cleanliness and efficiency. I can’t forget the amazing customer service I have always received when visiting THIS branch. Thank you Irene (Branch Manager) and your entire staff!

  19. Looking forward to our new neighbor. It looks like construction is coming along. We have a bunch of drone video documenting this process. They are going to get a lot of foot traffic and visibility being located on this popular corner.

  20. Kinecta Federal Credit Union is an absolute nightmare to deal with! The employees that I’ve dealt with are insufficiently trained. Kinecta is currently in contempt of an issuing court granting an 850/Heggstad Petition to transfer property …

  21. I recently went to Kinecta because one of my friends referred me to this bank & she also referred me to Veronica Carmargo, Veronica was so very helpful with everything that I needed, she answered all of the questions I had about opening a …

  22. Just signed up with Kinecta and already impressed with the kindness and helpfulness that Daisy Gudino provided us. Her patience, knowledge and good humor were much appreciated! Thank you!

  23. Excellent service and professional. Veronica Camargo made everything easy to understand and was patient with me, guiding me through the whole process. Excellent service once again, perfectly representing Kinecta. Thank you greatly!

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