Kingwood Pines Hospital is a medical facility that serves the residents of Texas. The hospital offers treatment options for pediatric emergencies, chemical dependency and geriatric diseases.
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
2001 Ladbrook Dr, Kingwood, TX 77339
(Translated by Google) I had my son in this place and I only had him for 2 days. They didn’t communicate with me. They didn’t tell me what medications they were giving him. The very rude staff made a mistake. Check this place out where they …
Not helpful
dont go here
How is this place still open???
I met my soul mate
Rude and unprofessional is an understatement
Very professional and very patient orientated
Terrible communication and rude staff
Need magazine donations for the waiting room.
Can I rate this place as a zero…. My son is dead
My husband got much worst in this place.
My son went here and there was just bad communication
This place is terrible, they are not helpfyl and the patients fun stuff,
This place is horrible and unethical ..i don’t understand how any parent would seek help here..
a stay in this place will make you want to kill yourself more than you did when you came in
It’s better than HCPC Ben taub and intracare
Even Houston Police Department says not to go here. Horrible people
This place needs to be shut down and everyone that is employed here needs to have a lawsuit against them ASAP!
Love the staff very attentive and professional. Highly recommend!
This place is a total joke… I wouldn’t wish this place on my mortal enemy.
Gas lighting and neglectful staff.
they don’t give af about you
never send anyone u love to this place
So far NOTHING! They are so unprofessional and untrained as to how to locate a patient its ridiculous!!
So far so good, the receptionist is knowledgeable and very nice
The workers ARE the mental patients. This place needs to be shut down for mistreatment of patients
My son went there he they treated him he had no meaning and they said to him that the would kill him
ok i was there for 2 weeks and it was ok better then the Behavior Hospital of Bellaire
Extremely unhappy with facility. Would not recommend to anyone for any reason.
I was there about 5 years ago it was a decent experience but I was thinking about going back in but with all these negative reviews I don’t think I want to go back
It was a terrible experience. There are times when it is alright, but certain staff and people in there cause it to become a place of discomfort.
This place has okay staffing but the contracted psychiatrists are really the worst of the worst and gives their hospital a bad name.
Don’t ever take your kid here or anyone if you actually care about them. I had my worst experience here and it still haunts me till this day.
The staff is not nice and rude and patients are there to get help not to be underminded and treared llike there a pice of garbage
My wife was just discharged, and she is worse than when she went in. Could not reach anyone for comment. Terrible place.
Food was horrible,beds hurt my back,put light in our rooms when we were sleeping.Only good thing were 2 of the nurses
Horrible, horrible, horrible. I was hospitalized after a suicide attempt and this place just made me want to kill myself more.
Very bad service ruid and no clean unsanatory my wife got treated very badly I feel sorry fr who ever go there bad attitude staff horrible food yes should be investigated
Descent hospital.
Its not for me.
Since im not considered and equalized. …
These people can’t walk and chew gum at the same time. Very rude staff. Never can get paperwork in order
As a mental health professional I would trust the staff at Kingwood Pines to care for my loved ones.
THIS WAS THE WORST EXPERIENCE EVER the staff were very rude and disrespectful only some were nice it honestly felt like a punishment
Horrible staff, I’ve been humiliated and harassed by them. Ive been beaten up, and sexually harassed by other patients there. DON’T GO THERE
This place is a joke. DO NOT use this place for help. They have no respect for anyone. Not even patients. They will call CPS and the law on you if you don’t pay $750.
Listen to the other reviews and do not use this place. Worse place to use for healthcare
DO NOT SEND YOUR CHILD HERE PLEASE PEOPLE!!!! WE PUT OUR DAUGHTER HERE BC SHE HAS A BEHAVIORAL PROBLEM AND HER ROOMATE SAT ON HER BED AN MY DAUGHTER TOLD HER TO GET OFF HER BED AN OUT OF HER SPACE..THE GIRL HIT HER AN THEY GOT INTO A …
We saw no onsite doctor at all. It is unprofessional to try to determine the mental health of an individual using a Teledoc.
Im surprised this place is still open with the all around malpractice. If you are even a somewhat decent parent, dont send your kids here
You dont get better if u come here. The staff is very rude and makes fun of us and getting out. I feel worse than i did when i entered :/ Edit: SCOOTER THE NURSE IS THE BEST
After carefully reading others thoughts…its amazing how my son was checked in and my family is being treated with the up most respect…very professional and if you need mental help or interlife prevention please seek help but keep this place in mind…it is a big difference between here and west oaks houston
I felt likely was a punishment being there. When I went there for help and I just felt judged. But there was some good works there that I absolutely loved.
Getting police involved for the nurses and doctors putting their hands on patients while they are sleeping. The broke patient rights laws and even the CEO called and talked to me.
Oh Lord where do I begin on this….this is the worst f#&% hospital I have ever encountered… Took 4 hrs to get her admitted that’s because I jumped the staff to hurry up I was tired cold and needed to get home…I don’t see how they have …
No communication between staff and parents. Very unresponsive and uncaring. Zero stars would be more acceptable. Wasted two weeks and thousands of dollars for no attempts at progress.
Im 17 and I went for a week and honestly helped so much. I loved my therapist and she helped me so much. And the staff is actually really nice.
I went here and it’s horrible while I was staying
My freind worked hour on quotes then wasn’t feeling well so I gave papers to her roommate and the roommate ripped them up …
People need to tell the whole truth. HR staff at Kingwood Pines are very professional and efficient. Texas is an at will state, employers do not have to hire you.
I attended this hospital both inpatient and out patient, the out patient therapy both PHP (Partial Hospitalization Program) and IOP (Intense Outpatient Program) were amazing both Tammy and Di are the therapist when I was there, they were …
They’re rude very unprofessional my mother came in with her purse having money,socially card,birth certificate,and etc it’s documented on her patients account they telling me they have to find it I been waiting for them almost a month went …
Hospitable staff, really concerned of my well- being. Loved the food. I just wish they had more activities to keep my mind occupied during my stay
This place is only about the money they can make. The gave no real help to my teenager. Also she had to stay in a room with no air conditioning and it was not repaired in the week she was there. The nurses are rude and they do not keep in contact with the parents of the patients. I will never again go back to this place.
Honestly this place needs to be shut down the doctors aren’t there most of the time and therapy is a waste of time the therapist wasn’t there either whenever the children (14-17) have panic attacks or anxiety attacks they make them sit in …
One of the better pysch hospitals. Staff is caring and nice. The psych Drs not so much. Dr. Raj was very rude and didn’t seem to care about my opinion when we have been dealing with these issues for a long time and know what is needed. It’s a good place if you have a pysch Dr on the outside.
Terrible experience. Voluntarily admitted, wouldn’t let me go to host which turned serious ended leaving there heading to emergency room.. Never did treat me for what I came for… extreme and. Would not recommend and I hear the have a serious lawsuit pending allegedly. Pretty sad, fake and inconsiderate doctors and staff 😠 …
Terrible place. DON’T GO HERE. You have been warned!
My daughter went here and she said she didn’t get any clothes until she was released. The staff was rude to her. She has heart problems and they just let her suffer in pain. Don’t send your kids here.
Worthless, all they do is admit your child, collect and collect as much insurance money as they possibly can, no treatment plans, no updates, no help… then once the insurance is done, they are discharged. DO NOT GO HERE. We never got 1 …
After now reading reviews so pleased that I walked out after waiting FOUR HOURS. No information….”oh, just 15 minutes”…”one person in front of you”…At 4hr mark and I am leaving “but you are next”. …
Seeing this place shut down would be quite cathartic. I was a patient here in 2013 and I regret every second I stayed. The staff are rude and negligent. These people do not care about you or your well being. Do not ever admit yourself or a loved one here. They will not help you.
You should check out Kingwood Pines the facts website. Have heard very few good things from former patients.
i was admitted here after a suicide attempt, and even though this place did help me I would not recommend this to anyone. They don’t hire their own doctors which means you get stuck their longer than you need too, also the doctors don’t care about you. The only good employees there where the techs.
im 16 and i just got home from that hospital and when i was in there they told me we could not have anything to drink because they did not want us to use the bathroom.. so i was in there for stabbing myself and i had 5 staples in my leg …
Released someone illegally to her biological father who has no custody of her whatsoever, and did not read the papers he had brought claiming that they were change of custody when in fact they were not. I would not place even someone I hated here. Do not place anyone in this facility!
My 26 year old son thinks it’s better than being sick and homeless on the streets. At least he’s getting meds, a warm bed, and safety from his illness. If you’re looking for luxury and to be treated like royalty this isn’t the place for you.
Think twice about leaving a loved one here. I left my daughter there she said they haven’t helped her and are rude to her, I don’t doubt it because both times I talked to someone there they were rude to me also. Please do your homework. As I did not and had to learn the hard way, they don’t know what respect means.
They treated my son good here. He was 8 years old when he went. I was able to speak to him every night, morning and afternoon. Also they would let my family call him too.
Kingwood Pines is the most unorganized and unproffessional facility one could imagine. They are not governed by the Doctors or Therapist but rather how much they can grab from the insurance companies. Once the insurance company says enough …
This place saved my life. I’d had lost touch with reality and they adjusted my meds, took me off a few and added a few. I spent the last week there. The MH Techs that have made the most significant challenges in my life easier to cope with …
I wish I could give this hospital no stars. All I can say is if you love someone, do not under no circumstances let them be taken to this hospital. The way they treated a disabled vet struggling with PTSD was unexceptional. This place is such an insurance fraud.
I went to this Hospital because of self-harm, and depression. This place just scared me honestly; the way they handled the children and whatnot just scared me, so I just kept my mouth shut the whole time I was there and did whatever they …
Editing: Waiting 6 hours just to admit my child. Worst admittance time ever. However…. they actually worked with my child to resolve some of the issues he had- they taught him techniques to use when he felt himself slipping into a rage. …
The initial treatment at the front desk was negative and it went down after. The visitation visitation hours for adolescents was not conducive to working parents. Old paperwork given out with wrong visitation hours. Got there after …
IF YOU LOVE AND CARE FOR THE WELL-BEING OF YOUR CHILD, DO NOT SEND THEM TO THIS PLACE. My son was admitted here for behavioural issues and it did not take long for us to realize the hell that is this place. My son was smacked by other kids, …
If there is zero I will definitely choose it.
It’s no way to be called hospital or even shelter.
Rude staff , zero respect , even their doctors are way unprofessional. …
I was a patient here my self about 4 years ago and the only real complaint I have is if the doctor evaluating you isn’t there then you’ll be kept in isolation for a longer time aka not be able to go outside or to the gym or participate in group activities of the such. But overall it was perfectly fine
Terrible experience. My mother was sent here for refusing to take her meds. They released her last week WITHOUT testing her for covid. Needless to say, her and I now have it. I am afraid we aren’t going to make it. Hopefully if I die, my loved ones go after this terrible facility for everything they are with!
I was in the adolescent ward back in 2010. The food was good and it was better than intracare north but thats saying little. …
I was a patient back in Oct 2018. I was there for a week and was regulated on meds that I desperately needed. The staff, for the unit that I was on, were nice and hospitable. There were some things that I didn’t like… …
This facility is a joke. I was a patient here in September 2018 and a girl got knocked out by another patient (male) the facility refused to call 911. 6 hours later when they finally called the girl had a concussion. I tried to return to …
HELD AGAINST MY WILL without creating a disturbance or any charges or committing any crime. Ignorance unheralded. No health insurance at the time. Went in under my own power uncuffed thinking they would run a few tests and i would be …
When In to have my daughter checked in the nurse was so rude omg she told me you should’ve called before you came and it could take hours to see if we can get her i bed because we are out of beds and if you leave I’m going to call cps so I …
I was admitted for depression. My doctor is great. I see him at his office normally but I had to be admitted for med change. The nurses were amazing;Troy, Anthony julie, and, francheska. The tech’s is what made this place great they were …
Avoid at all cost your loved one get will lost in the system and you not be informed as to what is going on or how they are doing ,then when there insurance or Medicare wont pay anymore (about 10 days)they will kick them to the curb with no plane of treatment whet so ever.
Im going to be honest there was some good in there but if you plan admitting yourself make sure they accept your insurance if not you will have to pay $2-3g out of pocket. Yes during my time i made new friends. The nurses and staff were …
I came to this hospital last year, on 2 separate occasions within 3 months of each other. When I was first admitted, BOTH TIMES, we waited around 4-5 hours to get process or something. Then when the wait was over, I was evaluated, which …
I was in this hospital a few months back. The nurses are so rude there! They only cared about about talking to you when you were irritated, and when you were irritated they thought you had a attitude. They didnt help with my depression at …
To wait over 30 minutes to have someone discharge is crazy. The process alone to get someone admitted took over 6 hours. If you are trying to help patients get a better system with enrollment and discharging.
0 STARS! The staff is horrible. They will try to screw you out of money even if you have insurance (wich I do ) they will revoke a patients rights to use the phone or to go to vending machines or even out with the rest of the patients. The …
I was admitted in 2004. And I didn’t like the food it was very very bad So I didn’t eat it So I asked for a meal replacement But it still tasted bad. My bed was hard The nurse were very rude to me this place needs a …
It was okay. I went there 3 times and it didn’t help. The staff were nice well some like Mr.Chris , Ms.Sarah , Mr.Randy , Ms.Jamie they all helped me in some type of way. Now the groups I didn’t like them all they did was make me cry more …
These people don’t care about anyone. They won’t help anyone in need. They are rude. I will never put my son here again.
The admission process it sooo slow!! We were sitting in the waiting area for 3 hrs and they still hadn’t called us to the back for my son’s evaluation! We left because my son and I were both so aggravated with the wait time. The staff on …
The nurse and the quack at this place is VERY UNPROFESSIONAL. THE DR THEY HAVE SEEMS LIKE HE SHOULD BE IN THEIR HIMSELF. The Dr always late and the nurse don’t even give your meds on time. How in the worl do they expect you to get better, …
I know someone who had a good experience here, compared to other psych hospitals. I am a little surprised by some of the reviews. I really think everyone’s experience and perception are going to be different, but I’ve worked at another …
A family member of mine is staying there currently and she reports that the rooms are dirty and smelly, the groups are useless, and from my own personal experience I know the staff is plain rude. I dropped by clothes to the receptionist …
The staff is awful. You trust these people with your child and they dont even talk to you with proper professionalism. The only nurse who showed any respect was Kim. She is wonderful. Stop doing your hiring in the ghetto amd get some professionals in that place. I hope the state closes this place down.
Think twice before placing a loved one at this hospital. The incompetence I have witnessed over the past two weeks is indescribable. There are no words. When a parent places a minor in the care of a facility, he or she should expect to be …
Kingwood Pines Hospital
A 72 Hour hold for help turned into almost 2 weeks Do not sign any paperwork! Nothing! Especially for court intervention! If you do, you won’t be released …
I can’t even give a darn star to this so Called “Hospital” but I had to put something so I’m able to solve the horrible experience we had. My daughter was admitted for saying she’ wanted to hurt herself to a Psychotrist. I was told she will …
They are under staffed and don’t care about the staff or patients. If staff is injured by patients, the hospital does not care. Horrible and dangerous place to work. Staff and patient safety should always come first. Patients are always …
This place is courteous at admission and once the patient signs themself in they do everything they can to keep them there as long as they can to squeeze every single penny out of the patient and their insurance. The day after admission …
My experience with the facility is through the Partial Hospital Program and Intensive Outpatient Program. Our family endured two major losses of loved ones three months ago by suicide. One was my beloved husband. In my grief, I …
The nurses, psychiatrist, and overall workers are negligent and highly disrespectful toward the patients. The facility in of itself is simply dysfunctional, torn down, and utterly repulsive. Do not bring anyone to this hospital, I resided here for two weeks and came home with even more trauma and inner conflicts than I began with.
My friends daughter, who is like a little sister to me, had to stay here and was verbally abused and humiliated by the staff and other patients. When the other patients bullied her there was NO intervention. They also do not separate the …
It’s bad enough that we can’t get ANY help for our child’s mental helth in this state but the one place that is supposed to help our child fails him ever time. They rant and rave about the dr is so smart and so good yet my son keeps having …
I was placed in unit 600 for 3 days and i can honestly say that was the worst 3 days of my life, I was admitted for depression and i was told i was to be discharged the next morning, The rooms were dirty and had bed bugs, the food was …
They’ve always been good to my son. I’m surprised by some of the reviews as well! My biggest complaint with Kingwood Pines is the follow up care that the patients receive after leaving the hospital( meaning they get them stable, hopeful but once they leave the hospital) they are on their own!
I was a patient in the adolescent area, and honestly it was a terrible experience.
The thing I hated most about this facility is that most of the staff do not …
This is the worst unprofessional place for a person to go. The Dr’s are unprofessional and so are some of the staff like the RNs and therapist. The Dr’s won’t talk to you over the phone which I’ve never heard of such a thing, the staff …
False advertisement from the time I was still in a regular hospital to the time I left there was nothing but lies and deception. But they do get the job done but I was none to happy about it. Best tech was Morgan who just kept the patients calm and a smile on everyone’s face.
It was okay. I was in the teen group. Group sessions weren’t helpful. We only talked about anger issues and being positive but not once did we ever talk about what brought us there or even our problems. Not to the therapist or doctor. When …
Do not go to this facility! I’ve read reviews and agree, it is filthy! Also highly understaffed. The worst part of all, if you try to leave, they will threaten and deceive you! Definitely a place looking to milk money out of insurance, etc. …
If I could give them a 0, I would. My 11 year old was released as mentally stable less than 24 hours of a time they had to have staff post outside his room. They also had my son sign his own release papers without my wife or I present nor …
Went here back in 2017 due to an over prescribed drug that a doctor gave me. (Paxil) It caused me to have a manic episode and While I was at this facility they would use scare tactics for behavior like yelling at you in private rooms. …
I DO NOT RECOMMEND THIS PLACE TO ANYBODY!!! I was here from November 2nd – November 10th, 2017 and it was a horrible experience. The nurses were rude and they would yell at us just for I guess the fun of it? I was in Unit 600 if I remember …
Kingwood Pines were treated fairly and with respect and dignity while I worked there. They had an amazing leader who was driving that facility into the right direction where I would want my family if need be, thanks to Kristin. Excellent job.
I was a mental patient here for attempting to commit suicide, this hospital didnt benefit my depression what so ever. I felt caged in and the staff didnt really care about any of the patients conditions, i saw other kids there who were …
Two words: NEVER AGAIN (and I’m a parent).
The staff (minus the nursing and admissions staff) were unprofessional and completely rude. The men and women going through military basic training have a …
If I could give this place negative stars, I would. The HR Staff is unprofessional and management allows it. I had went through the interview process and had a date to begin Orientation. A few days before Orientation I was called to HR. …
They forced me to shower with my roommate in the room. They told me they didn’t care if I shower or not. Every week they call me the bill goes up in price. They don’t care if you have a job or not they just want your money. Find a better hospital. Honestly killing yourself would be the better option than going here.
I went here back in 2016 & I had the worst experience. Girls were constantly fighting & busting each other up & in result they would punish every single person there by putting us on “unit lockdown”. I was put in a room during lockdown with …
Apparently, it’s suicidal behavior when I come in for a mental evaluation and get mildly upset after having to wait 2 HOURS in a little room for a psychiatrist; unable to leave because the doors are locked remotely from the outside. …
I made the biggest mistake of my life by having my child here. He was neglected and mistreated. Twice he was hit in the head by another patient bigger than him (i was never made aware of the incidents). He says most of the nurses just …
HORRIBLE. they said I would be there for 2-3 days for depression, I was there for 2 weeks. I was 17 at the time, in block 800. Fights were almost every day, teens would throw chairs and tables, only to be help down, put in a room, and given …
This place is in very close contact with Montgomery county child protective Services. To majority of the youth being “treated” here are either in protective custody or will be. Think about it. Cps will place children here if they act out or …
You won’t get any respect here, and most of the administration is incompetent. I walked in with 3 pairs of clothes and an extra pair of pants. Got them washed and never got them back. The only reason this place is decent is because of the …
My daughter was placed here from an er due to them having an “open bed”. I wish I had read the reviews first. Everything was going well at first but come to find out while being there for 7 days, she was never allowed outside, even when it …
I came here voluntarily to get treatment for suicidal thoughts and depression. Throughout the 8 days I was there I talked to a therapist 1 on 1 FOR 15 MINUTES. The only other time we talked to the therapist was when we went to group which …
This Helped Me Alot With My Undiagnosed MDD And GAD. The Staff Were Amazing And The Medication Works Really Well! The Nurses Are Always Understanding Of What’s Going On In Your Life, So They Try Their Best To Always Help Ya.
That’s My Review On The Children’s Ward, I’m Not Sure About The Others, Though.
I was here 3 times for suicide attempts. I was lumped in with drug addicts. I don’t do drugs, period, and I do not drink. I did not receive ANY counseling for depression. Pretty much if they deem you as a non violent person, your day …
Honestly I didn’t even stay there. I was having suicidal thoughts and when sent to a normal hospital a lady from this place was recruiting people to go here, she told my mom it was a beautiful place and that I’d get to do yoga and whatnot. …
I went there as 14 year old and it was the worst one I’ve ever gone too. My psychiatrist there said she was going to call CPS on my mom for not taking me to my psychiatrist appointments when I got out the last time but I’d only had one …
Not even one star is deserved here! I took my daughter (10years old) here on Wednesday April 10 as a last resort since her dr couldn’t see her. This clinic is all about the selling it to you. They tell you your kid will be in good hands. …
My Daughter spent 10 days in this facility and she came home worse than when she went in. We live 1.5 hours away and making phone calls regarding her progress or care was near impossible. If I could reach someone, they would just say she is …
Sometimes the staff can be rude, like blasting their music on their cellphones, but for the most part they do care about you. They always make sure that you get your medication and that you have toiletries. The staff is friendly to talk to …
My son was admitted on a Saturday with an acute condition needing immediate attention. We were not allowed to speak with any medical professionals at all upon admission concerning his condition. He wasn’t evaluated by a psychiatrist until …
I was a patient here back when I was 17 and it was horrible. We only got to go outside once in the two weeks I was there. We rarely talked about our problems and why we were really there. All we did was group activities and occasionally art …
I was a patient here back in October and it was horrible. There isn’t a 0 rating but if there was I would. The food was disgusting. I felt unsafe and scared the entire time I was there because some of the other patients and the staff. The …
My son went thru emergency detox. The front desk gals were nice and efficient. My son had a great counselor and great psychiatrist. My son did complain about the food, but hes alive. I did witness many visiting mothers who were redneck …
We weren’t given many options w the situation w a family member. I had a lot of anxiety about this place and they did nothing to help in that regard b/c they do not communicate w the family well at all, even the guardians of the patient. …
My child was taken here after having a manic episode. I was given a choice as to where I wanted to send her and this place was NOT first on my list, but it was the only option. After being transported from one hospital to Kingwood Pines, my …
My daughter is currently being held against will. She voluntarily admitted herself to the hospital for depression and anxiety. She decided that she did not like the facility. She was told that they were holding her and she will have to go …
My child is still there, there is no transparency, I’ve had 1 conversation with the psychiatrist about my 12 year old daughter. Everything else I had to pry out of a nurse. I have no confirmed release date and, my child is becoming …
Misinformation all around! Was told my daughter could do virtual and then told insurance won’t cover it by another. Spent over 2 hours to get admitted and now they said she has to do it all over again. Was told we could come in Saturday to …
Some minor inconveniences they will feed you pills until you don’t know what you’re doing, but overall they dope. The food is awful though 😔 cook is very prideful, wont admit mistakes . <- experience from my family member. My experience …
If only I could give this facility zero stars. My husband VOLUNTARILY admitted himself for detox Monday and was told he would be discharged in 5 days. He was told daily that his anticipated discharge was within 5 days of admission. The …
The staff here are awesome. If a patient is respectful, the staff went out of their way. Special kudos to Nurses K and J on 300. They have tough working conditions, and do a great job. The food was good, and if I didn’t like what was on …
After speaking with several patients and former patients about conditions within the institution, it has become clear it has no interest in the well being or comfort of its members. As part of an ongoing compilation of legal evidence, I’d …
i have been here twice. Absolute worst experience of my life, both times. THEY DO NOT SEPARATE THE VIOLENT PATIENTS FROM THE DOCILE PATIENTS. So many fights, so many people caught in between. I felt unsafe and threatened there. Nurses dont …
My wife has had our 7 YO foster son waiting since about 8:00 PM, it is now 2:30 AM and they haven’t admitted him nor talked to them in all this time. He was referred there by Burke Center and told they had a bed. No word, no feedback, no …
I had bad vibes as soon as i step into this hospital, my daughter wasn’t going to stay in this place. She’s fine and I know how my daughter is, I could just imagine leaving her there and actually comes back home not being herself because …
If you’re taken here to be in-patient, it’s pretty much ’cause the world decided you hadn’t been terrorized enough.
Don’t let the reviews scare you away! My daughter was admitted here for a week and we had a really good experience. I almost did not send my daughter because after reading the reviews, I had a panic attack. However, I trusted the medical …
Thank God for Monica Garcia, she told me about KWP and helped me along the way! Without her I would have never known about this Hospital. …
My daughter was admitted last week for suicidal thoughts with intent and came home 2 days ago. There was no communication from the doctor except when I called once to ask what was going on with her. They set up her follow up appointments …
This place definitely needs a better control of communication with the parents, my daughter entered on 01/09/2021 and today it is time that I do not know anything I have not spoken with any doctor about her case and I am really worried. I …
During my voluntary stay I was not judge by my decisions I made as a matter of fact I was always treated with respect and kindness. Staff is really caring.
My experience was pleasant. Mrs. Pam, Morgan, Sarah, Mr. Jacob, Adrian, Ernesto and Adam were all very kind and helpful. Esther was rude. I’m great full she was night shift. I was allowed to talk to my husband and children regularly and …
I would give this 0 stars. I went here last year don’t go here. The employees treat you with disrespect. And got food poisoning. A lot of other things that are wrong about this place
Nothing more than a Charter hospital in disguise. Absolute joke.
My son’s mother had him locked up in there twice. Took about a day to get him released. Could have been faster with the assistance of hcso but most of us know …
Don’t go here! You can also tell how little they care by their copy and pasted generic response to EVERY single negative review or any for that matter acting like they care, well they don’t and that’s the reality of a mental hospital in the suburbs.
During my voluntary stay, I had a mixed experience how ever that was mostly due one bad apple on the tree, but after a complaint to the O.A. about the MHT/Prison Guard and a transfer of unit’s my experience and care was a pleasant and …
Will hold you way longer than they say they will, just to get the insurance it seems. They can’t give you any real solid answers when you ask why, and their answers will change every time you ask. All I can say is… if you or your loved one …
This facility is not at all how they make it out to be on the website. I voluntarily checked myself in and didn’t get discharged until 10 days after. They told me to bring 3 pairs of clothing thinking I would be there three days but once I …
This hospital used a misdiagnosis, I have never been to therapy (not even a consult) or on medication for to diagnosis me with something I do not have. The staff is very unprofessional and it shows.
My 10 year old son has been in and out of acute in recent months at different places, wherever there is availability. This place was by far the best facility. The staff was so nice and actually seemed like they cared a lot. It’s been a week …
Love this place,it helped me with my undiagnosed bipolar depression at the time. Pam, Morgan(aka mordecai) and mike were amazing. The other nurses were cool, but those three went above and beyond. Kinda wish there was more activities, …
Please read these reviews!!! Listen to your gut and DO NOT bring anyone you care about to this place. Not anyone you love. This place is beyond horrible. There are a few great nurses and staff. Like really awesome, but unfortunately that …
WE WENT TO GET HELP A FAMILY MEMBER, I HAD A 11MONTH OLD AND I NEEDED TO GET HER BABY FOOD & DIAPERS AFTER FOUR HOURS THEY WOULDN’T GIVE ME MY KEYS OR PHONE THEY WOULDN’T LET ME OUT MY BABY WAS CRYING & HUNGRY I ASKED FOR A SUPERVISOR THEY …
This place is horrible i was there for 14 days un willingly and was forced to take medications I didn’t wanna take told I wouldn’t be able to get out if I didn’t take it was stuck and felt miserable I felt like my rights were violated and …
Beware before allowing a loved one to go to this place. I’m currently watching someone self destruct from allowing their daughter to go for treatment. Scary situation because they won’t let her leave.
I have been an inpatient at this hospital three times; as I spent this last stint at Kingwood pines, it’s not a perfect system. As someone who is hyperactive and creative, Kingwood Pines has limited activity resources, but they make do with …
Intake staff disbelieved my suicide attempt, rolled their eyes at me and refused to let me leave or give me my belongings. Had to force my way out. After I left, they sent police do my home to harass my family.
Update: So they wouldn’t let me out sooner when I had rent due. They said I would get help financially. Was told this many times and to talk to many different people. I did that. Tri-county had me reach out to local churches and such for …
This place will say that you can’t get your child out of this hospital till the doctor releases them well that’s a lie just go up there and tell them you want you child discharged against medical advice they have to release your child I …
Please do not come here if you want to be helped. I came once during a bout of depression while I was visiting family and they thought they could help. I talked with a couple nurses, then my mother and I sat in the room alone for 2 hours …
This place is terrible. The nurses are okay, but the doctors and therapists obviously don’t care much about releasing patients. You cannot leave until the doctor decides it’s okay. I only met me doctor once for 15 minutes. Place is bad news.
This is one of the many places that make it harder for people struggling to reach out for help. do NOT go here. they are very unwelcoming. staff is rude and not understanding, your doctor will never see you but claim your a danger to yourself or others just to get more money from your stay. highly dont recommend!
This is a horrible place!!! It is a prison not a hospital. Had a loved one here and I never spoke to the doctor. They don’t answer the phone at the nurses station most of the time. They threaten going to court if you want your loved one …
Attended Kingwood Pines once in January and another time in August this year. I can honestly say this hospital has the most caring staff I’ve come across. No judgment from them, only compassion. It sucked going to group every two hours and how cold the hospital is kept, otherwise, I have no complaints.
Serious lack of communication. Nobody at this facility knows what the heck is going on. Everyone says something different. They don’t care to figure anything out about their patients. …
I have a family member in Kingwood Pines. I tried for a hour and a half to speak with the nurse for my family member. We were given the wrong patient ID number when our family is member was admitted. So I was transferred to a person …