Kootenai Urgent Care provides high quality comprehensive medical care for non-life threatening illness/injury without an appointment 7 days a week.
| Thursday | 8AM to 8PM |
| Friday | 8AM to 8PM |
| Saturday | 8AM to 8PM |
| Sunday | 8AM to 8PM |
| Monday | 8AM to 8PM |
| Tuesday | 8AM to 8PM |
| Wednesday | 8AM to 8PM |
700 W Ironwood Dr Ste 120E, Coeur D Alene, ID 83814
Good staff!
Excellent
Very slow waited for an hour
Great doctor and staff
Quick, attentive, compassionate care.
Provided extremely prompt and professional service.
Best care short of a medevac
Syper nice people and very fast service.
Super fast and friendly care. X ray on site.
You guys are great and thank you for not letting me die means a lot thank you!
I had a very pleasant experience. Everyone was helpful.
Great friendly professional sevice, minimal wait time, highly recommended.
Nice staff and very helpful and don’t have to wait long to be seen.
I love working with KUC. Thanks to everyone on staff for their hard work.
The online system worked. The staff was friendly. The Dr “listened” to me. I’d go back anytime.
Although my problem turned out to be minor, I was treated with great consideration and care.
Great service! Glad to know they are there when you need HELP.
Friendly, concerned and helpful – even on a Sunday afternoon! Highly recommend them!
Staff was very friendly and polite. I was able to get in and out quickly
Excellent patient-oriented care.
The nurse and dr that helped were so kind and reassuring!
I very much appreciated the morning staff. All were helpful and pleasant.
Open when needed, kind care & love the get my position in line…online.
Front desk person was rude, nurse was nice!
If you’re going here for a drug test, don’t forget to bring your cup. Apparently drug test facilities don’t have cups to pee in 😂 what a joke …
Very prompt competent care by physician and medical and front desk staff!
I made an appointment online and got into see the doctor within 10 minutes of arrival.
This location is much faster and more friendly than the post falls location. They were great!
Excellent care. Fast and helpful staff and nurses. Great job!
Staff was awesome and the doctor made everything quick and easy!
Excellent customer service! Dr was thorough and very nice! Highly recommend visiting here!
They were very professional. I found them to be efficient, courteous and warm. I was impressed.
In and out quickly with prescription to get on the road to recovery. Friendly and efficient staff.
This office has friendly staff and providers. Would recommend to anyone that is in need of immediate care.
I got a appointment time online, but still had to wait an hour. Overall experience was positive.
Organized and professional office staff. Thorough providers. Very convenient. Highly recommend!
On the phone for over 2 hours no one picks up
The best urgent care in the world in my opinion very nice staff and helpful and knowledgeable
Great service and attention to my health needs. I only had to wait ten minutes to see a doctor… Thanks again..
I always get great treatment there. Quick in and they listen and go right for treatment.
The staff was friendly, encouraging and professional. I appreciated the attention tuition to detail and the time taken to answer questions and allay my concerns.
Had an accident at work requiring stitches. I was in and out in about an hour. The staff was very helpful and efficient.
Dr. Givens was so efficient and polite. He was the nicest, most gentle doctor I have ever seen
I walked in about five minutes before they we’re scheduled to close with a scalp laceration. They stayed late and took care of me very well. Everyone was very friendly.
Fast, courteous, professional service. . .I was very pleased with my experience at Kootenai Urgent Care. Thank you!
Best experience I’ve ever had at an Urgent Care I’ve ever had, start to finish!!!! Totally impressed with the whole team!
Rude receptionist / front desk person. Unwilling to be caring and friendly. Take your business to somewhere that cares about their customers.
10. Thanks for your help. Truly feel so much better now. Monoclonal jerk have stopped and I slept good at last, finally last night. Headache has calmed as well. Thanks so much for caring
Thank you for being there! Without you I likely would have and an atrocious ER bill. Despite all my pain that day it was a very comfortable experience
Entire experience was efficient and pleasant. All involved with my care were professional and engaging. A very good experience…
Kootenai urgent Care maintains a policy of “Comply or die”. I find that absolutely abhorrent, and if it is for me, I would rather die than comply.
I’ve had to take elderly client here three times so far. Everybody is so helpful and accommodating. It’s great urgent care.
They were very very thorough. Even caught wax in her ear that obviously had been there quite along time.. highly recommend.
Go against code wont take a 16 year old kid in and makes you get a primary doctor if you dont have one like me they made me go to this clinic where they didnt do anything other than make me puke they used to take people in that dont have a primary doctors but now that changed
I cut my finger prity deep and kenw I need to have it stiched up. KUC had me in quickly. They took care of my cut right away and very painless. In and out in about an hour.
Fast and friendly worked out perfectly for being new to the area. Way cheaper then an emergency room. And they gave me excellent Dr referrals.
Worst experience I’ve ever had! The front desk girls were absolutely terrible,a group of 4-6 front desk girls were talking about my wife and I while we were waiting to be called back, making bets on what the outcome of our visit would be, very unprofessional and immature.
My wife an I took our 22 month old son to this urgent care for a severe bump on his head and had doctor guth tell us that we we really should have held his head still so he could check his ears in an extremely snotty tone, it’s rather …
Took my grandson in for RSV and he was treated very very well. Everyone spoke with a calm voice as to not scare him, very happy with our service!!
They got me in quickly and were very gentle and very kind to me and my husband .. they gave great advice which helped in my recovery .. And the staff were very pleasant when dealing with what was wrong with me .. I give them a 10 cuz they …
First rate clean facility the signing in so easy felt comfortable
Nurse and Dr were outstanding finally after suffering two weeks I was prescribed proper meds.
Walked in had immediate assistance. Although they could not help me my condition was more of an ER situation vthe RN Sat with me until my rude cane 39 minutes to take me to emergency, she did not want me to drive.
Had good recomondations but not this time. I came in to get looked at due to pain from car accident. I have allstate and told them. Short quick no. Asked for info as i have insurance. It was as if i was a big bother. Bad service
Had a great experience. Checked in online and didn’t need to wait in the waiting room for very long. Dr Guth explained everything very thoroughly and listened to concerns and questions.
I had excellent service. I appreciate how taking care of the patient is the primary goal, and getting insurance info comes later.
You can’t make an appointment with your doctor over the phone anymore? So strange…what is the point of having a receptionist?
Setting up an appointment online could not be easier, checking in is fast if you have your drivers license and insurance handy. Fast in and out but you feel like you were taken care of.
Caring staff. Very considerate of the time and getting me in the room for exam. Explained everything they were doing and why. Highly recommend this urgent care facility.
I don’t think we have had a quicker experience in an urgent care before. Everyone was very friendly and helpful and it was a great experience.
Fastest UC I’ve ever been to. Every employee I interacted with was professional and sympathetic. Dr. Guth was awesome. Will be back next time a minor emergency arises.
ER treated me horribly, so I went to Urgent Care the next day.. My whole experience with all the staff and Mike Graham, PA was so kind and explained everything in detail. Thank you!!
I came in at the onset of food poisoning and was given amazing treatment. Fast, to the point, and a few hours after leaving I was feeling a heck of a lot better. I can’t say much else. The entire team at Kootenai knows what they are doing. I will refer anyone to them.
Kootenai Urgent Care is a medical facility I visit when unable to see my PCP. It is much faster than Kootenai Health Emergency Department. The staff are very friendly, courteous and professional from the first contact with the admitting …
My husband took me to Kootenai Urgent Care on Saturday June 28th.. required several stitches and an xray on my eye and forehead. The staff (Nurse I believe name was Fayrea and PA Ellen were so very professional and caring. Thank you all for the help!! It was greatly appreciated!
Not too long of a wait. The doctor was thorough. He answered all of my questions. It the best urgent care experience that I have had.
We came from out of town and my son had a infected ingrown toenail they took him in gave him antibiotics relieved the pressure and send us on way great experience Nice staff Pleasant Doctor happy kid
Absolutely incredible and so kind/understanding. Helped grandma in more ways then one and helped her when noone else would and as a cna/lpn it means a lot to me and my family so I had to share. God bless you guys! A very fast appointment …
Everyone there treated me extremely professionally, clearly, empathetically. Thank you for being there because it’s very hard to get in to see one’s primary care physician sometimes in a timely manner….and I would not go to an ER unless it was truly a life-threatening emergency
The wait was not long which i appreciated. The staff was was very nice, compassionate. I thought the doctor listened to me and i am thankful for that! I feel so much better already!!!
I’m so thankful that I went to the Kootenai Urgent Care when I was feeling so bad that I thought no one would really be able to help me or even care about it. From the moment I walked in and started talking with the people working there …
My husband needed stitches for a cut on his hand and this Urgent Care is close to where we live. We received excellent care and the staff was friendly and compassionate. We will definitely use this facility again.
The first Dr. Was very concerned, so he called the appropriate Dr. He was also concerned , after a thorough exam he gave us two choices, surgery or time and meds. We took the latter. So far so hood. We’re very happy, but time will tell. …
Care was fast and efficient without feeling rushed or frantic. Our child felt comfortable and safe. Our nurse and doctor were kind and knowledgeable.
I spent 30 minutes in the waiting room just to have a doctor read off his iPad that I should take Peptobismol. The doctor spoke for less than 4 minutes and told me something I could get off the Google search engine and it costed me 213 …
Went in today. The staff was very polite and kind. The doctor was also polite and prompt with care. It’s easy to set up an appointment here and get quality treatment.
Great staff from receptionist to doctor. Wife needed a quick visit after her Ironman race and had a wonderful experience. Thanks so much for taking good care of her!
Well we took our daughter here Tuesday night and got tested for rsv and flu both came back negative. So doctor listens to her looks in ears and mouth. Proceeds to say it’s possible strep. Here’s a prescription for antibiotics. Also my …
Kootenai Urgent Care was great! Staff was quick & attentive. Nurse was great & let me know what to expect. Doctor was personable & easy to work with. All good!
The 1.5 mile tunnel on the last leg of the Hiawatha train brought me down. An accidental fall in this tunnel landed me in urgent care. The staff was wonderful. Starting with getting me out of the car. They were efficient, friendly and …
I came in very worried about my 7 year old little girls heart. The staff was amazing and was able to quickly let us know what they were seeing and hearing. It didn’t seem off but they sent us to KMC emergency room to get the tests to make …
Went in on sunday night for an infection. Went back in monday morning to ask a question. They wouldnt let me talk to a nurse and the doc was going to charge another office visit to talk to him. Everywhere else i have ever been I have been able to follow up with a nurse. I should have waited till monday tongonto my primary care doc.
I will always go to this Urgent Care. They go above and beyond and take the time to really assess what’s going on. They truly are caring and listen to their patients! I had an excellent experience.
The wait time to be seen was short & the lab results were completed quickly. All the staff were nice as well as professional. We highly recommend Kootenai Urgent Care in Coeur d’Alene, ID.
Kootenai Urgent Care is “My go to place” anytime I can’t get into see my primary care physician.
The Staff and Physicians are great. I’ve always been happy with the care and …
Great Medical Staff! Felt right at home. Dr. Kindler & Staff are very efficient, caring and fun. At least as much fun as you can have while getting stitched up,😂 My wife has the same attitude about this place. Also had Dr. Kindler. For both of us a great experience. Beats the heck out of ER! …
My boyfriend went here for heat exhaustion and they could have treated him but told him to go to the ER which costs a lot more and he had to wait 2 hours to be treated when he could have been seen there right away (made an appointment). …
I usually receive excellent care through urgent care, but today my experience was unfortunately a negative one. I saw Mike Graham today and he quickly gave me a diagnosis. I didn’t disagree with the diagnosis he gave me, it was just the way …
Receptionist pleasant. Time in waiting room – unacceptable.
Never again.
The staff at Kootenai Urgent Care were friendly and efficient. Even though I didnt take advantage of the online scheduling, the wait was reasonable. The doctor was sympathicatic and knowledgeable. I left feeling like my injury was going to get well!
Thank you to all!
This was the 2nd time using the Kootenai one. Both times, the Drs were super nice, especially the one I saw today. He was very communicative, and I was very appropriate for it. It was very efficient too. Thank you for your work!
You ALL were amazing! So so fast!
I’ve never been treated with more care
& concern as all the staff, nurses, and dr. all did! …
I have been waiting to be seen for a good 2hrs going on 3hrs finally get to be seen & now waiting in a room.
I can’t really comment about other providers at this clinic and what they’re like, but I can comment on Dr Guth. He is an amazing doctor, very thorough and friendly!! It’s bad enough having to go to the doctors when you’re not feeling good …
Visited urgent care after receiving a deep
laceration and puncture wounds to my lower leg. Great service, professionalism, and treatment. Received sutures, a tetanus shot, and antibiotics. Counter staff, nurses, and the doctor were all wonderful.
This was by far the worst urgent care visit I’ve ever had. I went in two weeks ago for help and I am still hurt and angry with the way things were handled. I went in with severe back pain and was not taken seriously. As a matter of fact I …
We regularly use the Kootenai Urgent Care in Hayden when we need to be seen quickly for minor emergencies. We have always received good care there. This weekend my daughter had a severe migraine and needed more than her usual strategies of …
I had great care and got in quickly since I checked in online from home. I had only a short wait and was pleased with my care. A thorough exam, 2 prescriptions, off to the pharmacy, then home! I’ve always had good care here and it has pretty much become my primary care place.
I tried being seen for a cough that I wanted to confirm was pneumonia. They wouldn’t even let me in! How are you suppose to listen to a patients lungs without seeing them!!!! This place is a joke now after covid. Don’t waste your time here!
I was recovering from a total knee replacement and developed a bladder infection. Ugh! Primary care is impossible to see quickly and I felt awful. I was so pleased to see the “get in line ” option online and used it. When I arrived, …
I brought my mother here over the holidays because she came down with a respiratory infection and the clinical staff was amazing! We were greeted right away when we walked in to check in and the front office staff was very knowledgeable …
I was in and out of there in about an hour. I was very pleased with the level of care they provided. The doctor really listened to me which is important to me. The staff were friendly and efficient. The office was clean too. I would …
even when I’m not trying to be mean but give a cranky attitude to mask wearing and not feeling well. They are plesent and just doing there job always take good care of me. Dr’s always listen and make sure to get you what is necessary to get you back to feel better. Glad this place is here!
I’m very disappointed I chose to go to this place after I accidentally cut my finger. It was deep and bleeding. My wife drove me here and I went in hoping for help. The paperwork comes first. Insurance etc. Then I sat and waited and waited …
I had an amazing experience. I’ve only been to a few emergency rooms but this was hands down the most polite and efficient. Instead of waiting in the waiting room for hours, you’re called back within 5 minutes if checking in, to a triage …
While vacationing, I took my 86 year old mother here for a sinus infection. She was in severe pain. Not only would they not see her, they told her she had to wait an hour and then make an appt. online. So much for urgent care. She was …
They told me “you are not allowed to leave (RUDELY)”. I Went out to the truck came back, asked if I missed their call and they had removed me from the list not just my position in line, as originally
stated, and asked ” do you want back on the list “.
Great place. Erika was super helpful on the phone. Even though it is absurd that in 2022 we still need a doctor to go get a covid test, KMC Urgent care makes it an easy process. My local primary care provider wanted me to schedule an in …
I was there twice this week once with my grandfather and once with my son, I could not say enough wonderful things about each experience. Warm, kind staff, from the front desk to the doctors and everyone in between, everyone was so very …
Why do you accept online appointments? I would have come down right away and waited here in the lobby if I had known that an online appointment doesn’t help get a person seen on time. Staff is very nice and friendly but the online appointment system is a waste of time.
I got in line on their website. I was told to come in at 10:46 on 4/24. The gal at the desk said they are no longer using the online reservation system. She was very unfriendly and unapologetic. I asked how long the wait was she said two …
The staff at this office is exceptional!! Always prompt efficient service – but in addition they truly have gone so above and beyond for me on more than one occasion! They are so compassionate and really do care very much about their patients! Really wonderful people!
Absurd wait time. Came in with the flu/cold to get a doctor’s note. Waited in the lobby for 2 hours and then another hour once in the doctor’s office to actually meet with the doctor.
Long wait, but the care from Dr. Bowman once seen was great.
Thorough, empathetic, attentive, and didn’t do unnecessary tests. …
I got in line online and and I am sicker than a dog. I just want to lay down, I probably have the flu! Some chick with knee pain who got here 30mins AFTER me got called back! What’s the point of going online to get in line?! I’ve been …
As a medical Assistant in this community, I have never experienced such lack of empathy or compassion in this type of setting! I think I would take the time to drive to Spokane for the quality of care that is expected.
I have been to this urgent care twice now. Both times I felt like my concerns were heard, the doctor took time to discuss recommended treatment plans with me and followed through. The nurses and front office were kind.
Went here for severe stomach pain a while ago. Dr. and the nurse were very rude and spent maybe 5 minutes asking questions. I could hear the staff outside the door accusing me of being a pill junkie. told me i had acid reflux and to take …
I arrived a little before 8. A little after 8, they opened the doors to announce the practitioners were late and therefore we couldn’t be admitted into the waiting room. When asked how late the practitioners would be I was told “hopefully …
Been here twice within a month and very upset. The nursing and office staff are awesome but the actual nurse practitioners/doctors are not the best. The first time I saw a lady who wouldn’t even listen to what I was telling her and had to …
Horrible. 1 hour wait, and they still had not taken ONE patient into the back. Hey have staff all over… but no doctors. I went to Heritage Health, cost me 10 bucks and they fixed the issue in loess time that just waiting at the Ironwood …
Good experience from the moment I walked through door. Was acknowledged right away with an “We’ll be right with you” to the courteous and kind representative doing intake on computer before visit, then called back by Sarah who with her …
Came in needing a large, painful cyst on my back drained. Doctor came in and took a look at it, identified it as a cyst, then left and I was discharged. They gave me a referral to a dermatologist to take care of it along with an amoxycillin …