KwiKom Communications is a proud Kansas internet service provider with fiber, telephone, and television services as well. Get Connected with … See more
Read More| Thursday | 7AM to 7PM |
| Friday | 7AM to 7PM |
| Saturday | 7AM to 7PM |
| Sunday | 7AM to 7PM |
| Monday | 7AM to 7PM |
| Tuesday | 7AM to 7PM |
| Wednesday | 7AM to 7PM |
800 W Miller Rd, Iola, KS 66749
A good place
Love the service
Great service
Great communication
Great service!!
The service is good.
Really good food
Excellent service!
Doesn’t work half the time stalls.
We get tv and internet love it
Great internet and excellent service!
Make sure they are going to turn it off when you request it.
one star is one too many.
It’s a good deal👍🏻 …
Very friendly, nice, internet is excellent.
Paying 85.00 for substandard service. Do yourself a favor and look elsewhere.
I have had nothing but problems.
Liars, they won’t honor a written agreement, absolutely unprofessional people
Still get disconnected and doesnt run as fast as they say.
I really love the services provided
Love this company..amazing customer service..great wifi strength
So far the service is the best I’ve found in my area.
Horrible experience. Horrible customer service. Lied to us. Do NOT use this horrible companies service.
I thought Pixius was bad. I was wrong.At least Pixius picks up their phone.
Very friendly staff.
Service was horrible. Charges your credit/debit card without prior authorization.
KwiKom provides the best internet for those who are here in rural Kansas.
Customer service was courteous and very helpful, I’m am very pleased with Kwikom.
Great internet very happy !!! Works well in rural areas thats sweet:)!!! .. absolutely love it !!!
Just feels more scammy than not regardless of the legitimate business model.
Austin was AWESOME! Finally I have Internet!
Did not show up on sept 5 will call tues and see whats up. Sorry my mistake they ok
Internet is fast and amazing and customer service can explain everything and they know what they are doing
Courtney was so great with answering questions!
Helpful on the phone, but they don’t have plans to bring fiber to my street – two blocks away ☹️ .
So my family has been using kwikom for about two years. Internet works well until the wind changes direction then it’s out.
Terrible with connection. Little bit of clouds and lose connection all day. Middle of phone call disconnected for no reason.
Curtis and friendly personnel that seem happy to do biusness with and get u quality internet and phone service
Hard to get hold of an actual person. Wait times are horrible. Waited a week for them to check out my internet when it when down.
We have this for personal and business purposes and have never had issues. Fast no limits on data and change plan at any time.
Great company! Always helpful & quick to get any issues fixed!
We have people come out and check are WiFi and it works for one week then it will shut down for a month so we have to use data and also I can never talk to a person it is always a machine.
Poor customer service , internet goes down and their phones go out. Topeka tower is out AGAIN.
Poor customer service and very bad service where I had no problems with Midwest but these people I have called several times and now without service all weekend I paid for I’m calling someone else
Helpful over the phone, didn’t get a refund for the overpricing that Pixius had been doing for the past years.
I switched to KwiKom several months ago. I have had no problems of service outages. I would highly recommend them.
Great internet and customer service!
Great experience and fastest internet available in our rural area. Customer service is so friendly ! Definitely recommended
service was great, i talked to bayleigh and she was super helpful!
Service is good lately. Plus support is always friendly.
No problems as long as you have good songs signal strength where you live. Call to have it checked. Good service.
They say their top choice for internet is good for gaming it is not . We constantly get dc’d also the lag is terrible I don’t recommend this for gamers.
Technician was very courteous and efficient! Installation was very easy and my laptop and phone got connected right away.
I’ve heard Kwikom is one of the best internets around. I don’t have internet but if I get it I will choose this one.
Awesome service. Never have had a issue and internet options are great can’t beat the price when you have 3 kids who love their tablets and of course mom likes her shows 💁🏻 …
I highly recommend KWIKOM WIRELESS SERVICES. Awesome response time and technical assistance. I have a smart TV and wireless phone connections. No wait on download time. Clear clarity and connection. I love it!
Calls are always answered by a knowledgeable and supportive staff. The products exceed expectations for a very reasonable price – thanks, KwiKom!
Just average at best. In a day when school and work is being done at home, it is so frustrating when the internet is down and you call and get a recording with no estimate of when to expect the internet to be back up.
When it works it’s great, but at 8pm every night I totally lose service and buffer no matter what I’m doing. Every single night! Why???
The team at KwiKom is simply one of the best I’ve encountered anywhere. 5 stars easy!
Do not waste your time with Kwikom service is terrible. Customer Service is a joke, I tried to work with them and they wouldn’t even call me back.
Made a recent change to access a closer tower, and my internet service has never been faster or more reliable! The technicians are professional, and the customer service representatives are, too.
I’ve had internet all day after the storm with no issues, then about 1:30 pm Boom nothing and no respect in speaking to your customers.
Since kwikom bought out my origin internet provider, my internet is way slower and speaking to tech support rarely occurs when I call and leave a message.
I think I’ll look elsewhere
If you want to be treated poorly, disrespected, and talked down on, you should totally work at Kiwikom! Not only will they fire you if you have a bad mental health, different political views, they will let you know they never wanted to hire …
Have now been without internet for over a week a tech was supposed o be out at 2:00 it was 2:40 when I was called and of course no one was there then we have work and lives ourselves they have poor customer service and will not do what they …
The internet is ok, but don’t get behind at all because they will come take the equipment off of your house, leave the stuff inside, then charge your account 300+ without even contacting you, then won’t come back to get it, or give any money back..
We have had nothing but problems with the service. Have wasted so many hours on the phone with them in the last year with no credit or anything offered for all the time wasted. Our internet goes down all the time, high ping, never works right. We switched service to another company
I called on a Monday morning for some update on my service. I was very pleased to be speaking with a knowledgeable, pleasant woman, Sheena. What more needs to be said than I needed help and she gave it to me.
Much better high speed internet service for our area and the cost than most competitors. Easy install and no more lagging across multiple devices day/night. Thank you Kwikom!
Kwikcom has always been available 24/7 if there were ever a problem.. Always on.. no matter what the weather.. friendly, fast, and has the service speeds you need to stay connected.. Top notch communications and continuously expanding. Best internet provider I’ve ever had…THANKS KWIKCOM!
Service constantly drops out. Call customer service they told me it had to be my computer. But when it is my computer and the wife’s at the same time it is your service. They left me with no choice but to cancel service with and switch …
Will not update their equipment in Stark area. Equipment has been due for upgrade, per their tech support team, for over a year. They sell the “Up To” 10Mbps package, but have never been able to get close to 3 Mbps. Their service techs …
Always works, never slow. Great customer service
WiFi is very unstable lags so bad wouldn’t recommend
I see all the negative reviews about service and speed issues and its simply not true. Yes, if you live in town there are better options but kwikom is perfect for people living in the country with no other options but satellite. Compared …
Great group of people to both work with and as a service provider. Internet is very reliable and the equipment they use is top tier. Definitely worth the money.
Shena and Courtney were amazing to talk to. They both answered my questions beautifully. They were both friendly courteous and amazing to talk to youI would recommend asking for Courtney or Sheena when going and talking to Kwikom
My service was exceptional for installation. So far if I have a question I have called Kwickcom and they were very curious and helped me. My satellite service has been so much better than the others I have had.
Amazing company! They have staff who genuinely care and do everything they can for there customers. I’m so glad I went with them for my services!!
Terrible internet. Haven’t had this service for a week and constantly losing internet connection. Definitely cannot support a gaming system or even Netflix for that matter. Got told we needed a part to have stronger connection but when I …
They’ve always been responsive and easy to talk with over the phone… the service however, 200/kb dl speeds is average and our tower gets knocked out at least once a week, usually more. Come to find out, a residential kitchen microwave …
Switched from Kansas Broadband to Kwikom 2 months ago. It saved us over $50 a month and it’s more than twice as fast. Wife works from home and loves it. I would recommend it for anyone around the Forbes area if you can’t get traditional internet service. Service and installation was fast.
I have had nothing but problems with this company. They wanted to be paid the same day as instalainstaion, which would have been no big deal if I was told this. They told me that I was a liar when I told them I was never informed about the …
When it works. It works. Service drops regularly. But it is a consistent price. Recently had a 3 day bout of “unable to reach ip address ” or something along those lines. After we called a couple days later we called back because we never …
The internet service is down far more than it is working. I frequently have to use my mobile hotspot from Verizon in order to do homework and work because the service is so poor. Not to mention upon cancelling my service due to moving and …
Absolutely horrible internet service and company. I paid over $150 for internet for one week! The service would always buffer and wouldn’t stay connected. They claimed I could work from home, mind you, I purchased their most expensive …
Paying $65/month is ridiculous just to receive less than 1mb/s. Ideatek offers way better speeds for the same value. These 5 star reviews seem very fishy because the quality is clearly horrible for the price.
I don’t have service with Kwikom and now I don’t care to ever use the service. Kwikom don’t care about driving through people’s yards when it’s wet. On Friday driving the Kubota gator in the yard most of the day running a line. Can’t even respect anyone’s property and walk when its not far to begin with.
At first service was good, considering our location to their nearest node. However, service has degraded as they expanded. It would appear they may have expanded too quickly. Had some technical network issues I had to identify and …
I can’t believe this ISP has more than two stars, my internet has been inconsistent for WEEKS, there’s double NAT that even them can’t understand & can’t fix apparently. We pay for at least 25/Mbps a month and only get at most 5/Mbps, you can’t forget the latency problems too! Wow, so great. /s
The tech support person on the phone was cheerful, knowledgeable, and helpful. He is definitely a huge asset to the company.
The service has had intermittent down time since installed 3 years ago. Each time we have called for support they wouldn’t send a tech out and would do something else with the receiver or “router”. …
I GOT FIBER OPTIC INTERNET FROM THESE GUYS NOT ONLY DID THEY HAVE TO RUN A TON OF NEW LINE BUT THEY STAYED TILL I WAS SATISFIED I HAD A PROBLEM WITH MY NAT TYPE & THAT WENT ABOUT & BEYOND TO FIX IT FOR ME & THEY KEPT CALLING TO FOLLOW-UP & …
Matt came out to hook our house up to their Fiber. He did a great job, was really friendly, and did it in a timely manner. I checked on the wireless speeds afterwards and they were exceeding my expectations. I’ll attach a photo showing them.
I would like to publicly share my frustration- my family moved and needed to shut off our internet. I spoke with a member of this company back in September and asked to turn the internet off. I was told that they cannot post date a shut off …
Really shady company and if there were an option for 0 stars I would have selected it. …
Do not do business with this company. First they drilled a hole in the side of my building that was too big so the plug that used wouldn’t fit right then they didn’t use enough silicone for the plug to stay sealed so water is getting into …
They want to charge me $60 for someone to come out and cut off all the excess cable that was left in 2 locations. Customer service refused to help and the manager I spoke with also refused to work with me. I ask for the corporate number to …
I spoke with Bayleigh at Kwikom today about my account. Bayleigh did an outstanding job and was able to answer all my questions. I wish I could get this type of superb customer service everywhere I do business. Thanks for helping me Bayleigh.
We’ve been through many scandalous companies that have screwed us time and time again either by stacking on fees that didn’t apply to us or by having inconsistent, unreliable service. We’ve had Kwikom for internet for some time and it’s …
I am very pleased with my KwiKom service. The customer support is excellent, and the technician who recently moved my service was efficient and thorough. Living in a rural area, it’s sometimes difficult to get reliable Internet service, but KwiKom has been great so far!
I have had Kwikom for quite awhile now. I had Mediacom, but got tired of my bill changing month-to-month and problem after problem with service. I switched to Kwikom and I have been absolutely pleased! I have had zero problems – even in bad …
Love Kwikom! We just had it installed last week, and my family loves it. There has been no lagging or buffering. The technician that did the install was friendly, efficient and very knowledgeable of her company. She answered all the questions we had. I will DEFINITELY recommend your company to my friends and family!
Our internet was decent but what really made me mad was after I called to cancel my service to due moving out of state, they promptly charged my account $149 for “unreturned equipment”. They said it was no problem if I mailed it in, gave me …
I got this internet because I had CenturyLink and it kept messing up on me all the time. The serviceman was very nice and hooked it up quite quickly. It has gone out several times in the last month but it usually takes about 5 minutes for …
Beware of KwiKom fiber residential plans if you are a gamer or have any other applications that require port forwarding. The router they give you cannot open ports correctly and it is locked down so you cannot change the configuration. In …
The image is an Okla speed test screen shot. Ping times are great, jitter is horrible and I am paying for 20mb down, we have one tv streaming Batman:the dark knight rises, right now and it’s not even in 4k. These service drops happen …
5 stars WHEN it works… I have the same experiences as everyone else here and people not reviewing here that are in the same town as us- the connection and speed was fantastic the first couple months but has been unreliable for months and …
If I could give them zero stars, I would. We have been trying for OVER A YEAR to have them install internet at our rural location as we were told “they had the best internet”. We will never know, because not only did it take them over a …
Customer Support does not take ownership. All I experienced was argument, and he took no account of any credibility I may have. Waste of time calling. Best advice – if you are unhappy, switch providers. My experience with these people from …
When doing a sight survey you have to be available during your entire time slot. I chose 12:00 to 5:00 because I get off work at 3:30. The sells rep asked me if I could use my vacation time to take a day off. KwiKom is refusing to send out …
When you are paying OVER the Basic plan amount by $20+ a month and we are not even getting the Basic plan upload/download speed. Since they bought out another company they “can’t do anything” because we still have the other companies …
This isnt a review on your service but rather a review on one of your employees. I had a young man come out today by the name of Mason and he went above and beyond to make sure i was satisfied under then circumstances. Well mannered, polite …
Internet is down and they have their phones turned off so you can’t call them. Also can’t reach them on their website. Poor customer service. Just received a response to my review above and they said that service had been restored and …
Was told that I would get the 25mbps at my home, paid for installation and everything. Barely ever reached 5mbps on a good day, was still being charged the $105. Had support come out and attempt to fix the issue, didn’t even tell me he was …
Wonderful customer service. Very helpful and knowledgeable staff which for me speaks leaps and bounds. At least if I ever have to wait for a call back I know the person calling me is going to be able to help me or get me to someone who will. I can’t stand the transfer game the big companies have sent me on.
KwiKom (formerly Pixius) is one of the most terrible service providers I have ever worked with in my career as an IT Professional. After a month of fighting plaguing internet issues (many many calls), we switched to KanOkla (who has great …
I pay for the highest internet speed, haven’t had any troubles until recently. Called them twice to see why i can even see a simple video. They say they’re going to call me back after some test and yet, no call back. Ive recommended this internet provider but i think I’ve made a mistake.
Paying for the 10 mbps but never get close to it. I’m lucky to get 1-3mbps. Internet will go out then come back 5 mins later. Customer service stats “reset the router” but the problem still occurs daily. I’m hard wired in and I’ve never had …
Was so excited to get this installed when they came to my neighborhood with fiber. I work from home so I am constantly using the internet throughout the day. I got so frustrated after using it the first full day with the constant …
Service was great up until about 4 months ago. If it was after 9pm I couldn’t be on more than one device. During the day it was usually okay but was spotty more than it wasn’t. But here is the MAIN reason I won’t be returning to kwikom. We …
Got swept up in their acquisition of Midwest Connections and not a month into their service started getting huge lag spikes. Then it started going off and on off and on altogether. First call and support ticket wasn’t even answered, left a …
We live in a rural area with no options for internet. Received a call and was Asked if they could come by our home today to check on the service. The service rep enters our home under false pretenses and removed our equipment and …
I can’t speak to the service they provide but their etiquette on the road is childish and dangerous. My wife, driving with our 2 month old, between Iola and Garnett when she was cut off and flipped off by employees in a kwikom truck. I …
Service is pretty decent for my location. Better then the other services. Have a lot of devices running at all times and seems to keep up most of the time. I just wish they had an app for the service so you could customize for kids. For …
Update: We’ve had several technicians working the problem and now they have found the issue and resolved our problem. Everything is up and running and I hope this is the last of the problems. Thank you everyone for your hard work. …
We have had kwikom since last November. The stability of service has always iffy. I called May 27 the tech told me we were not getting a signal to our residence. That is correct that is why I am calling. The nice gentleman said they …
They got us when they acquired Haug/BBWI. Slow to respond if they do at all, blame others for their errors, poor customer service and even worse handling of this acquisition. they decided to set a prorated bill due on 1/1 (which would be …
I have heard nothing but good things about the services you provide. My son finally convinced me to switch over to Kwik Kom. The representative that helped set me all up was very professional and very knowledgeable. She answered all of my …
I absolutely love my service! I can have anywhere from 4-9 teenagers at my house on the weekends and my service keeps up with all the activity. Especially now, that the plans bandwidth has been increased! Customer Support is super responsive and does everything they can to help the customer.
Have tried calling multiple times about our dish being moved due to the last storm on 12/16. Can not get a hold of anyone. When you hit the number for it the line tells you “we are down in…..” (does not list my area) and then the lines disconnects. Does this on every option. Ridiculous. Going to find a new service
I’m a traveling tech myself, When I frist got Kwikom internet it was pretty good for the price. I use to tell all my customers they where a good company. Latley I’ve been having problems and issue with my internet, and yes I’ve reset my …
I haven’t yet gotten service but just one phone call to discuss getting service with them. I would like to say the customer service provided to me by a one Mister Ben “short for Benjamin” was wonderful. He was very sweet very patient with …
Their equipment is always going out, either their system at my house or something on the tower. If it’s something a technician has to come out for it might be a week later before they can get to you. No one ever gets in touch with you about …
When I first started with KwiKom I enjoyed it, the career was focused highly on a family environment and they cared about their employees, and customers. The customers got care they needed because the employees felt valued and taken care …
Very disappointed. We have “had” service since Dec 2021. Paying highest amount they have. And have yet to have a month full of internet. We call, get put on hold and nothing gets done. It’s a waste of money. We are in line to get fiber optic, but on the meantime still paying for service we can’t use.
Steer clear, especially if you’re a gamer. Customer service either doesn’t know enough about the service in order to answer questions accurately or they just say whatever they need to to get you to sign up. We are now on the hook for $140+ …
A storm had messed with my outside connections. I called and left my number. They called back within 5-10 minutes and was able to take care of everything right over the phone. The tech was polite and answered my questions.
I was looking for a new Internet provider and found a company called KwiKom to my surprise there highest package was 60 dollars less than the equivalent one from cox cable with unlimited data the best part about the experience was the …
I was told by Kwikom that I could pay half of my bill on or before my due date and that would give me 5 days to pay the other half! Ok great but nobody told me I had to make the partial payment before 5 pm. I made the payment after 5pm. …
After just getting off the phone with this company about the continuous outages the billing manager is handling tech support calls I’m told… …
Great service, awesome technicians, Terrible trenching, service put in April, didn’t have availability till June, I had to dig my own trench then send pictures in order get credited the over 200 dollar trenching bill. Beyond frustrating.
KwiKom staff are amazing, resolving issues in a timely manner and addressing concerns. They truly care for their customers and treat them like family. From Support, to Sales and Billing and Field techs all are amazing! Plus their marketing …
Austin & Dakota went above and beyond installing my service. Have had service for a week now and it’s so much better than the service I had.
Great customer service! Love dealing with local companies and local customer support. Installation was professional and efficient. Would highly recommend!
This is the most shotty, inconsistent internet service possible. The monthly bill may as well be a donation. We have had lots of empty promises with no follow through, no remedy applied to our service or the billing.
Been with these folks awhile. Customer support can be good but I keep having issues with my phone service. It has never been corrected.
Their customer service has improved. …
Love the service!!! I never lose service in bad weather!!! WiFi speed it fast and never drops. When I moved they where unsure if I would be able to get my service moved, but they did everything to make sure it did. Thank you Kwikom for your wonderful service!
Edit:
After my original one star review Kevin gave me a call. He has gone above and …
Not pleased with the connectivity. I’ve called twice now to no avail since taking over Haug Communications.Price increased, connectivity issues increased, not pleased at all. Customer service is polite and wants to help, unfortunately they don’t have the infrastructure to do so in NW MO.
So horrible. Each time I run a speed test, it never tests higher than four bytes per second download and less than one upload. Always the worst. Worst internet speeds I have EVER had…and for $85 a month?!?! Do yourself a favor; find …
These guys are terrible! My account was switched over to them after they bought out my previous service provider Valnet/TelXP. Without any notifications or emails they increased the price of my service by almost 200% !!! Worst of all I …
If you like paying $65/month for 10 mbps and receiving less than 1 mbps, which is slower than dial up, then Kwikom is the company for you! See my pictures for evidence. If you like calling customer service once a week to address this issue …
Tower is literally on the property receiving services and internet service still doesn’t work well most of the time. Service is especially bad in the evening. Most neighbors are having the same issues. This company likely has too many …
Corrupt corporation. Will claim your account is set up for auto payment even after you cancel auto payment. Will selectively decide when to use auto payment but will always allow your late fee to be charged before auto payment takes effect. …
I have had problems on the first week of having this service. I only have had this service now a month. My internet is always going up and down. Go hours with no service. The phone line is also a problem. RIGHT now the phone is down again. …
If I could do half star I would. Customer service is great but billing is not. charge account more money without authorization. Very bad service and no credit when wouldn’t work. Was going to get service with them again at new resident but unfortunately will not at this time. Poor service and way to treat customers
They drilled into my sewer line. Cost me 350.00 to find this out. They did come and repair the line but never reimbursed me for what i had spent out of pocket. When i called them to request a reimbursement and provided them with receipts they were extremely rude and declined my request.
Today we upgraded from wireless to fiber optic. The installation was flawless! The installer was great, very knowledgeable and helpful! I totally recommend KWIKOM!
I’ve had to several times because, I myself accidentally unplugged my system. Which made it go down!
When I would call for help At Kwikom, o would ALWAYS get the nicest, …
little over a month with service and have not had any issues at all, watched a few movies on netflix no buffering, no interruptions at all. Glad I switched. I was debating on getting Kwikom service because they all say their internet is the …
I want to update what our service is now. It took awhile for correction however, the service department came through for us. They came to our home found the problem corrected it, were very friendly. Avery has followed up to make sure all is well. It is the service we had hoped for. I’m impressed. They gave us the service we hoped
Had a new system installed yesterday. They placed the dish in the yard next to a parking area but had not buried the cable yet. I called and asked if they could relocate the dish to the adjacent garage when they come to bury the cable. I …
Erick in the IT department was super helpful with setting up my router and extender. The extender was one we had on hand from a previous router, but we couldn’t get it to connect to the new router. He did research and digging we finally got …
Lots of interruptions and restarts. Service has been poor for weeks. Usually, around 10-1030 we lose service and can’t watch TV. This summer/ fall there were interruptions daily. Never offered to adjust our bill. This week has been the …
Just signed up with KwiKom on the 24th of January. Installer was a great guy, in and out fast! …
Our services were choppy and when they shut you off they still charge you every month even though you are not using there services. They never sent anyone out to our place to even look at the reasoning behind why we had poor service. We …