These folks are GREAT responders
Had an issue with our water pressure and they came out within 2 hours of my call and analyzed the problem so I could get the right folks ( Water Tek) out to fix …
Worst utility company ever. Been dealing with them for over 30 years and nothing has changed. Constantly over billed and never able to come to a solution. No other choice for water companies so just have to bend over for them.
Absolutely ridiculous in this day and age! Still hand batching bills. Said 3 years ago they were working on credit card payments, still not up and running. When I called to voice my concerns I was told “I hear it all the time.” and given a …
Literally my most stressful bill that I pay! Not because its expensive but because it is almost impossible to pay the freaking thing! No website, no over the phone payments and any “online” option takes 7 to 14 days to clear because your bank has to cut them a freaking check and mail it to them!
Terrible company: this is the only reason I don’t like living in Catalina. No auto pay ability, no credit card payment ability, no over the phone payment ability, no ACH, and no office payment ability. Literally the only way to pay is via …
Good water rates, good response to problems. Lago del Oro water co. is one reason I like living in Catalina.
I pay with Surepay, so the payment is automatically taken from my checking …
I am very upset and disappointed with you. Yes you give us on our bill phone #.. to pay bill with a 3 percent–“due to 3rd party”. As an organization I would rate you as failure. i have better customer service with Chico than you. that …
Thanks for your hard work getting our broken water main repaired so quickly.
You can’t make payments over the phone or use credit cards that is stupid for this modern age
These folks are GREAT responders
Had an issue with our water pressure and they came out within 2 hours of my call and analyzed the problem so I could get the right folks ( Water Tek) out to fix …
Worst utility company ever. Been dealing with them for over 30 years and nothing has changed. Constantly over billed and never able to come to a solution. No other choice for water companies so just have to bend over for them.
Absolutely ridiculous in this day and age! Still hand batching bills. Said 3 years ago they were working on credit card payments, still not up and running. When I called to voice my concerns I was told “I hear it all the time.” and given a …
Literally my most stressful bill that I pay! Not because its expensive but because it is almost impossible to pay the freaking thing! No website, no over the phone payments and any “online” option takes 7 to 14 days to clear because your bank has to cut them a freaking check and mail it to them!
Terrible company: this is the only reason I don’t like living in Catalina. No auto pay ability, no credit card payment ability, no over the phone payment ability, no ACH, and no office payment ability. Literally the only way to pay is via …
Good water rates, good response to problems. Lago del Oro water co. is one reason I like living in Catalina.
I pay with Surepay, so the payment is automatically taken from my checking …
I am very upset and disappointed with you. Yes you give us on our bill phone #.. to pay bill with a 3 percent–“due to 3rd party”. As an organization I would rate you as failure. i have better customer service with Chico than you. that …