Lake Behavioral Hospital is a psychiatric hospital offering inpatient and outpatient mental health t See more
Read More| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
2615 Washington St, Waukegan, IL 60085
Omg where do I start I hated my daughter wound up here this is the worst hospital she’s been to I tried reaching out to the advocate several times to complain about a social worker in 2A tried sending my daughter to pads in Elgin what a …
it helped me
Do NOT GO HERE!
Message For Story Of My Stay Which Was DEHUMANIZING !!!!!
no❤️. don’t go here. ever. 🙂
Great place
this place is unacceptable and should be shut down immediately.
Staff is very nice and very professional and helpful! Thank you
Issue has been addressed. I appreciate the quick response.
Regards,
Morris Lee
Very Friendly and Have Out Standing Service 😘 …
This hospital was the worst experience ever. The hospital is dirty, delapataded, no central air conditioning, the doctors spend almost no time with the patients.
THIS PLACE IS VERY OFFENSIVE their staff is not trained right very ignorant when it comes to mental health and this is a mental health hospital lol
Staff was amazing very clean….food sucked
I was not familiar with this facility but after having to deal with them as a family member, I must say I am very displeased. I have been on hold over 10 minutes as I leave this review!
My mom has mental issues and i asked to to request to speak to my moms therapist and i had to keep calling and calling i called about 5 times and they kept telling me that they will get back with me and they never did this place has bad communication very upset its already been 3 to 4 weeks and still no answer
The staff there doesn’t know anything.
Very disorganized
Tried to call,you’re supposed to have a code, …
Terrible. Don’t send anyone you love there. I wouldn’t send anyone I didn’t even love there. Horrible expierence.
I attended to this hospital and it’s horrible , don’t recommend it at all. They make you strip all your clothes off and make you open your butt checks open . It was humiliating, they shower 1 time every 3 days and the food is horrendous. I would cry and they’d put me on time out for doing so
Loved the facility its great The staff are great alson like Mohammad and vaughn and erik and ricky is my favorite. The food is good. Def would come back (hopefully not but im down)
They don’t give you an update on how your child is doing in the behavioral center. Horrible
Great staff but, Mickey and Artemis are always doing be on there duty thanks you all for my recovery…
Horrible place! My daughter was jumped and they didn’t
give her her medication at all…she was there for a week! I would not recommend this place to my worst enemy! If zero stars were an option I would have chosen it!
Where do i start, lost my cloths, shoes, had no running sink in bathroom for 5 days beds were horrible, pillows, i seen nursing yelling at each other cussing , psychic come in the room all he say how u feeling ,have u thought about hurting …
Most unprofessional hospital I have stayed at. Started me on new medications without telling my guardian. The groups were terrible and couldn’t have imagined worse.
personally love this place they take care of you really well! Some of the staff is a bit much sometimes but you get past that, been hospitalized twice and have nothing but good things to say!
If I could give a hospital negative stars this would be the one! Didn’t give a patient medication at night OR in the morning. Caused him to have a seizure and get sent to the hospital. DONT SEND YOUR KIDS/ LOVED ONES HERE. most of the staff is in training anyway. This facility is not only a joke but an embarrassment.
This is the worst place ever I would not send anyone to this place I have tried to call my husband counselor for the last 4 days and I get nothing back then I call and leave messages to talk to my husband and each day they say it’s not …
This is my second review just to say no one responds to the email they provide. This place absolutely does not care about the patients.
This is better if not same as 4 seasons hotel. Much respect for this hospital. Leshawn and Dre and the whole staff included makes the days much better for everyone in every way possible.
This is the most unorganized and most unprofessional facility. From the receptionist downstairs flirting with security instead of doing her job to the patient advocate forcing the patients to share their reasonings for being there. Even one …
My daughter has been there twice now. Very professional staff and the second time helped find her a residential treatment facility which is what she needed. They were always kind too her and helped out.
As a family member and designated emergency contact, I was never called or spoken to regarding my loved one’s care. My family member would not take her meds. I became aware yesterday and today Mon.12/3 She is discharged with out any support …
My wife got admitted into the hospital while on a trip in US due to severe sleep disorder and her mental confusion state. She got the best help and support until I could get an ESTA to fly there and pick her home. When this sort of incident …
I was employed at LBH for a short time but overall this was a great place to work. The hospital has only been in business a short time so of course there are somethings that needs attention but that is no different than any other business …
I came from 3 hours away to receive treatment for PTSD. I received none. The Dr wouldn’t listen to me. He changed my meds that didn’t need to be changed. This hospital is very disorganized and very unprofessional. The Dr was seeing patients …
This place was definitely the worst hospital I’ve ever been in. I stayed here for about 9 days, and I suffered immensely the whole time until I was finally discharged. The food is so bad that it’s almost not edible, the staff discourages …
This place had me really wondering about patient safety. Take the receptionist for example. This woman was pulling out the metal nose strip on face masks for patients who are upstairs. She had on no mask herself no gloves and was placing …
My young adult child is there currently and honestly I fear for their safety. I cannot get anyone to answer my calls or return my messages. Day three and still not receiving their prescribed medication. No response from the patient advocate either. I am in the process of hiring a lawyer. Yes, it is that bad.
Zero stars would be best reviewed for this dump. Any “patient” requires an advocate to speak for them because once you’re in they won’t treat you like a human. 4 minute phone limit times and 2 days a week visitation when they’re keeping you …
I can only speak for the Adolescent unit and they treated my daughter with respect, and provided the help she needed. As a parent you would always be concerned about and inpatient behavioral facility for your Children but I can honestly say …
very bad service. so unorganized. just to call my relative, they had me on hold for 30 minutes and all patients only get an hour to talk on the phone. one of the member staff, Daisy, lied about everything and how it would be in there. it …
I was a patient there approx 3 months ago. No complaints. My dr. At home changed my meds and they are not working. I need to be admitted again as i feel terrible. We called first to see if it was possible to be admltted as we were driving …
The staff here is very amazing. Dina K. Was my therapist while I Was getting treatment. At a very crucial time of my life she made feel like was worth something, important. She was very professional at what she did. Yet you can can feel the …
How should I strt…, well lemme jst gve a gazillion round of applause to the fllwing MHTs for their overall excellence in their job: …
This is the third hospital my daughter has been in. They have been amazing and professional with the care of her especially during this sensitive time for her. I wish I can hug the whole child and adolescent team!!! I am sending a virtual one to you guys! Thank you!!!
Horrible hospital. Mhts don’t care nor do the doctors. All they care about is the money. I have only seen and interacted with 3 mhts I’ll never forget. These 3 went above any beyond their duties. They each have sat down for hours on end …
The only reason I gave a one star review is because I needed to write a review otherwise it would be ZERO !
Residents are not provided with close or blankets and if they want to take …
I gave a 1 star because there’s not a ZERO! The staff was nice over the phone and kept me updated, (but I wonder if what they told me was true) HOWEVER…. when I went to pick my son up the day he got discharged he was wearing someone …
I honestly wish I could give zero stars. This is THE WORST HOSPITAL that I have ever experienced in my entire life. They discourage patients from signing a 5-day (which doesn’t include weekends or holidays) so they can keep patients …
My loved one is home now safe and sound. This facility is effective and thankfully is available to help! Too many self entitled self important people complaining about the little things. This facility is not perfect, none are. Be thankful …
held me here against my will after i came in to be assessed for OUTPATIENT. kept me here for 8 days. some nurses and techs were fine, some would make biting, underhanded comments to patients for no reason. talked to some other patients who …
I was lied to about what medicine I was given while having a panic attack on two separate occasions. (That’s just wrong on so many levels) Dr. Hirsch would prescribe medications without ever letting me get a word out. He refused to listen to when I spoke to him. He came across as rude. My therapist was awesome though.
Lots of room for improvement here. My daughter was an inpatient in 2018, and doesn’t feel it did her any good at all. It’s very disorganized and no one seems to have a grip on what’s happening there. The new facility is definitely a step …
I don’t typically leave reviews but I am sure there are other parents out there who are scared to have their children under someone else’s care.
My teenage son spent 9 days at Lake behavioral hospital. While he was there he …
Dropped off a family member some clothes on monday night. All checked and confirmed the clothes could be there. She never recieved the clothes and was given used clothes. When picking her up waited hours for the items and they were never …
I was inpatient here for 7 days. My honest review is some of nurses are rude af. Some MHT treat you like children. But honestly there’s hope in this building. If you are at your breaking point and need help go! It can save your life, it did …
There was no translator for only Spanish speaking patients which left them clueless as to what was going on regarding what medications they were taking and when they could see their social worker/ leave, it was truly HEARTBREAKING, they …
Worst hospital ever. MHT’s walk around and talk about patients with other patients and other MHT’s right in front of the one who they are talking about. MHT’s provoke patients to get a rise out of them. The give patients shots for having …
The nurses and the MHT were very professional, and some group therapy was helpful. On the other hand for someone with mental health problems, they deprive you of a lot of things that’ll help out with some diagnosis. Like the fact you’re …
I stayed at this hospital for a month and a half and all of the staff was great. But out of all of the techs Miss Linda is the best one!She’s always there and full of energy, she deserves a promotion and a raise 👏💰💯 …
This was the absolute worst hospital I have ever been to.
The staff is extremely unprofessional and underqualified to be working here.
I frequently experienced staff members yelling at patients. I heard things such …
Obviously we all have our own problems but I tell you, there’s always one person who sticks to you and Shawna stuck with me. She not only did her job, she owned it. She would go over the moon for her patients and back, she does not …
I initially entered Lake Behavioral Hospital from Delnor Emergency Room in Geneva, IL. I imagined, in a partially delusional state, that I was the victim of Carbon Monoxide poisoning when I abruptly woke up from a dream. I called the …
I’m not sure why it’s impossible for the business office to return a phone call or email. I’ve literally left 12 voicemails for a return call and several emails inquiring about the same thing. My stay here was terribly unsafe and the …
I’m not saying why I was here. This girl Ashley and Antonia changed my ways of thinking (good) I was going through a lot. Honestly I see the passion for their job.. they do want to help. I will be always grateful and I miss them. Thank you …
I wasn’t able to speak to a social worker and they wouldn’t believe me that I was not suicidal or needed to be there. If anything, my depression got worse. I saw them discharge patients without insurance / with Medicaid and keep those with …
I voluntarily checked myself into this hospital during a mental health crisis. Intake took about 12 hours. During my 6 day stay, I met with my personal therapist only once. Multiple staff members were rude or uncaring and at least one nurse …
Incompetent, unqualified and potentially illegal barely scratches the surface of my experience with Lake Behavioral “hospital”. Before I get into the details, if you’re considering this facility for yourself or a loved one, I cannot urge …
When I was there I was in the military unit. They should bring it back. Miss Linda’s the best tech.
when i was hospitalized they kept me in a room for 2 hours while waiting to be admitted . A nurse shamed me for being there for a suicide attempt and told me god would be disappointed in me after i told them i was catholic. i didn’t know …
DO NOT GO HERE. I did a month long of out-patient therapy. I was desperate. The therapy was trash. I actively argued with my therapist. I told them the treatment was ineffective and they did nothing to change it. I had to argue to be heard …
I spent 10 days watching them inject shots to people they did NOT want to take care of!!! They offer no mental health programs. You spend most of your time in lockdown in your room also because they do not want to spend time with you. I …
The techs, nurses, security, and cafeteria staff all do the best with the limited resources they have and I believe they are the backbone of this hospital. The psychiatrists, doctors, and social workers drop the ball all the time. And do …
My loved one is currently hospitalized there. I am currently waiting on a call from the Doctor since requesting him to call since last Friday. I have left at least 20 messages and no call. This is very sad. He is currently not on any of …
My son was hospitalized for 10 days, six months ago. I have been paying a monthly payment on this bill for those six months, yet I have not received a statement or an invoice from the hospital. I have been calling the billing office for two …
A family member was admitted to this facility and was there for several weeks. During that time I was never able to speak to him and was constantly transferred around. A woman named Letisha who answered the phones to route the calls argued …
Where to start?? The inpatient unit was horrible. Therapy groups were useless, usually led by untrained mental health techs who half the time just put a patient in charge! One patient who was in a wheelchair couldn’t take a shower for …
Poor management with zero accountability. Patient was transferred here from ER and was here for 10 days. For the first 4 days we were not able to get a hold of anyone. Each day we got contradictory information about the patients …
My daughter was hospitalized here. There’s no communication the staff is clueless. I feel my daughter is worse since being hospitalized. I am so angry about the way this hospital is ran.
I’ve had mental health issues all my life and been in other behavioral hospitals and they’ve all been somewhat helpful however Lake Behavioral Hospital is by far the best in my opinion. Every single member of the staff especially Artemis , …
Our son needed to be hospitalized and it was determined that a residential program was necessary. …
Going into more detail later but this is a facility built upon fraud, abuse, and neglect of the patients by the staff. …
LBH has caring nurse and wonderful techs. But I had one problem with one tech that kept targeting me. His name was Davion he was the worst tech out of all of them so yeah
Lake hospital is very good! Many good nurses, techs, doctors and social workers! They really care about patients. Special thanks for doctor Hirsch, nurse misis Janet, techs Devian, Quysha and Sylvia and Olivia:) thanks guys!:)
i was here before being discharged from the navy, just wanted to say thanks to the techs on the military floor for being so kind and caring to us. a majority of us were folks who had a mental health episode in bootcamp and yall were the first ones to show us real kindness <3
STAY. AWAY.
I have had two experiences with this hospital- pre covid and 2022. Here is the tldr. …
Please do not ever send or allow your loved one to this facility. They should be shut down. I am fighting to get my daughter out of there as we speak. They intimidated her into waving her 5 day by saying the Dr would not approve it and that …
I wouldn’t recommend this place to anyone. Lots of physical violence within the unit; I never felt safe. The nurses and technicians don’t have a handle on anything that is supposed to go on, and there isn’t any sort of intervention services …
This hospital has helped me with my situation.I voluntarily checked myself in and found ways to cope with my situation. A few technicians were very caring and understood what all of us are going through. The drs that they give you are ok …
This is a great hospital my brother was in here for months and the techs and nurses took great care of him.Miss Linda is the best! She understands and takes really good care of the patients.They should always keep the military unit around because that base is horrible!!!
Trying to speak to Michael in take was a terrible experience. I was trying to provide and get information on a serious matter and he was laughing with another co-worker and sarcastic during the beginning of our conversation and when I …
LETHA and REGINA are the only ones who cared in this facility, they treat you like you have the answers yourself on how to get help yet forget the fact that your reaction to being put in a cage like an animal factors into initial reactions …
Latisha!!!! THE SUPERVISOR!! PROMOTE HER, GIVE HER THE FLOWERS HE DESERVES!! I began my search for medication mgmt initially with Chicago Behavioral Hospital, which is the sister hospital to Lake Behavioral Hospital. I was seeking med …
Back in September I had joined the United States Navy. I had a bit of hard time adjusting the boot-camp and I ended up here at this hospital. During my stay here, all I had were complaints and nobody to hear them out. Allow me to start off …
I was in the military unit for about a month and a half, and there are only a handful of techs that actually do their job to make your stay there better. My personal opinion a lot of employees should not work a military unit at all. …
i am a teenager now 17 and i was put in this hospital about a year ago. To give a completely honest review and opinion on this place, for the most part i’d like to say that i liked it, but to be fair no one likes being away from home and …
FIND ANOTHER PLACE. A friend was at this facility for 2 weeks and while an appointment was setup, the patient still had to wait 6 hours to be seen. You treatment is public you were roomed with other patients. In the end this facility l list …
They should clarify and put people according to their condition… how is it possible that they put them all together, there are people who unfortunately are hospitalized there and are very critical mentally and very aggressive, I wonder if …
This place was very welcoming and treated you like a human. I felt valued and taken care of. I felt a strong connection to the music therapy. Some of the group therapy was better than others but I respect the attempt. Ms Linda and Quinn …