Lake Livingston Water Supply & Sewer Service Reviews ( 62 )
(Translated by Google) I have always been very punctual in my payments and I received a red notice in my mail telling me that I owed money for 1 month and they were charging me a separate fine, which really surprised me since I never owed …
Worst place I’ve ever had to deal with always boil your water notice and over priced water at that I’ve lived all over the country and this is by far the worst the ladies that work there are rude I hat can’t get over these people
Water is horrible get notices a few times saying it’s cancerous always have a sign up saying boil water notice in are subdivision off and on alot prices are ridiculously high they charged 98 dollars for 2 people and blamed it on a water leak we must of had and did not have a water leak
Worst customer service ever, Diana was giving attitude for trying to make a final payment. I have been trying to make a payment for a month. My bad for trying to pay you! Overpriced and unsafe.
Their upper management is as bad as their water. As a former employee, they need to fire everyone from superviser up to GM. Employees are under appreciated and under paid.
I think ur the worst water company ever….we’re out of water again an we have ppl coming home from the hospital from surgeries an they need a clean environment becuz of the risk of infections….we live in Indian springs an were constantly …
They are terrible I live in lake livingston estates 4&5 and when no outage I run into one of there trucks riding and hiding in our neighborhood everyday I have been out of water for a week due to the winter weather customer service is …
If you have a problem don’t bother talking to them about it. Everything is your fault or somebody else’s fault. And their water lines are constantly broken.
This company is the worst company I’ve ever dealt with ever! the water is absolutely atrocious and the fact they are legally allowed to sell this water and actually be a company is disgusting!
I would give them zero stars if I could. They literally have the worst customer service. I call the 936 number and they say the like is for emergencies only and to call the 800 number which I do and they hang up on me and then I call back again and they tell me that line Is for emergencies only so like ???
Really its 0 stars but no option you cant call this water. It stinks like its coming straight from a neighbors toilet. It looks like its being pumped in straight from the lake I’m pretty sure… . I saw MINOWS swiming around in the …
Always water outages. Never any real care or emphasis put on repairs. Oh it’s Friday night and you have no water? You might get it fixed by the following Wednesday. Terrible company
These people charge $100 extra if ur water is cut off and has to be reconnected. My handicapped mother is home alone with no water now. They wouldn’t give her an extension from Wed to Fri when I get paid. To top that off, there’s a HEAT …
Hey folks..instead of dealing with these high priced water companys have you ever thought of harvesting rain water ?….its really simple to do but you will need a non painted metal roof. Non painted gutter system. And you will need to …
Leaks,leaks and leaks! Water quality is barely at the state’s accessible level.
Two leaks have been reported on my street about a week ago. They came out and put flags around 1, showed up today and took cellphone photos of the one, drove …
My son is a chronic care patient requiring home treatment weekly. I have delivered to Lake Livingston Water Supply his status in writing. The State of Texas provides that they must contact me 21 days before shutting off my water at the …
NO emergency phone number, so if you don’t have any water you know there is a leak down the street somewhere, who do you call. I tried calling the water company and they just hung up on me twice.So on weekends or at night you have no water but you still have to pay for bad service.
I’m using a 1 bc 0 is not an option. Water is undrinkable and ridiculously expensive. You will randomly get an outrageously higher bill and when you question it it’s your fault you must have a leak. Well, currently the majority of their …
This is the worst company ever! First of all they charge you an arm and a leg even if you never turn your water on…then they shut your water off and you are on automatic payment… DUH! We come up on the weekend and we have no water… …
Great place we have never had a problem with this company. Of course we have always paid our bill on time. Like you are supposed to. Don’t take most of the poor reviews on here seriously. Folks just crazy around these parts.
My water looks like this or worse at least once a month! I go through the 6 month filter in a month. They have a minimum $40+ a month rate even if you don’t use a drop and boil notices all the time…..
It saddens me with being treated by this company when they treat people by stealing money from folks by turning water off at homes at least a week before actual payments is due, then they charge an additional 100 dollars for turning water …
Worst water company ever. Rates are outrageous, water is yellow and smells like a wet dog, no online services so you have to drive 50 miles to pay your bill or start service. It should not be this complicated to restore service. Especially during this virus.
I would give 0 star if it was a option. Lady I spoke with on the phone is rude as hell. And they tried charging me $400 for disconnect and reconnect fee and current bill and tried to say we didn’t pay full for last month when I paid what was left. They are scandalous and will do anything to take your money. Do not go through them.
People are friendly water is expensive but you get what you pay for “Good Clean Filtered Artisian Water”.Some people in other cities,counties etc, pay premium prices for water like this. my family and i or health nuts so,we have tested …
Water from Lake Livingston Water Supply is terrible. I have to change out my filter monthly. And the board of directors just approved a 10% monthly increase in the water bill.
Too bad 0 stars isn’t a thing. It’s 2021 and you have to physically GO to the office to open account and FAX a cancellation form. I asked for an email as the fax isn’t working & she said to mail it. At this rate we might as well send a …
The worst experience I have ever had……… The water was off for almost a whole month during the summer do to some kind of “maintenance”. Went some days without any water at all, other days it was very little pressure to known. And then …
Never have we missed a payment, made a late payment, or made a partial payment. The bill is on time and in full every single time. Want to know how many months our house has gone a full month without a boil water notice, water shut off for …
I’d give it a 0 star if I could! Be prepared to dish out a $300 deposit if you don’t have a line of credit with another water company, like my husband and I didn’t. …
The employees who answer the phone for this company are extremely rude. I called to try to get a copy of my bill emailed to me because I need it and have not received one yet and was told by the lady on the phone they don’t give bills, only …
When dealing with staff, mainly Phyllis and Boyd, I have very good experiences. Responsive and professional.
I have the water qualilty report for the Northwoods well and it is good water. …
Worst company I’ve ever dealt with. If for some reason you end up in the hospital and miss your due date or payment you’ll have a lock on your meter and be forced to pay 200.00 + to get your water back on. My payment was 2 weeks past due! …
Would gladly give zero stars if possible. We pay a base rate plus usage for water we cannot drink due to toxic levels of arsenic and other poisonous chemicals. Payment has to be made in office with cash or check. No debit credit or phone …
Something should be done I mean one person gave them a good rating out of all these horrible reviews obviously they aren’t a good business. Can anything be done about this horrible business? Can it be shut down? I wish they would get taken …
Because clerical work is rocket science apparently! Courtney needs a lil attitude adjustment! Completely unprofessional tone. It’s free to be kind especially after I just handed you $300. How is this not reported to the BBB? Lookin like Flint up in here smh How is 2:00pm too late to send someone out to turn my water on?
Was told our water would be turned on in the morning after going the day before to get it activated from moving in to a new house. Called and no one answered and when i called again later to get a ballpark of what time in the morning, i was …
If I could give zero stars I would. Hands down one of the worst experiences I’ve had with a water company. I have never paid over $100 for my water bill but I guess there is a first for everything. Must be nice to have a monopoly in the area so you can continue to price gouge your customers.
😞 sorry for anyone that has to use these greedy shady people got my water tapped and with no water usage not even connected to a house and are charging when I asked them about it they said its a base charge in the application thats just how …
I have had two properties in their district for over 10 years. The water is awful, undrinkable. I won’t even brush my teeth with it. The customer service is beyond awful! Never paid a bill late and they still demanded a new deposit , making …
This is the worst water company ever. They get one star because there is no option for ZERO!! We have been using them for over 30yrs with no real issue besides rudeness from staff. We are done paying there paycheck. You guys work for us. …
Don’t put cash payment in the drop box if you have ever been late on a payment it will never make it to you account! They also do not follow their own contract stating that the billing date is the 28th when they do it on the 25th or “some …
I paid 300$ to have a old meter replaced when I purchased a property. They told me it was done I drive 2 hours to the property and it wasn’t even started. Then when I call the office the lady says I must have a leak in my water line. The …
I wanted too give 0 stars however that wasn’t a option. At the moment the water coming out of my faucet is solid brown and I don’t mean brown tinted. I’m talking so brown it’s almost black. These whole house filters are lasting 2 days not …
Only one star because there wasn’t a 0 option. The prices are outrageous and the water is undrinkable. I have personally called about several leaks that have never been repaired, 2of those the water was literally shooting out of the ground. Absolutely horrible company!!!!!!!
I’ve always found the staff very nice. Prices are fair too. I don’t expect to drink tap water anywhere anymore. It’s a good water company compared to others I’ve heard about.
Very incompetent as the caring for their equipment and freeze prep at their pumping station. Sad no water over Chriistmas for 4 days. $60 a month and I have to buy 20 gallons of bottled water to drink.
(Translated by Google) I have always been very punctual in my payments and I received a red notice in my mail telling me that I owed money for 1 month and they were charging me a separate fine, which really surprised me since I never owed …
Need Water.
This place is the worst.
Over priced big time.
Worst company ever greedy people over priced and unsafe to drink
This company is the worst!!! They need to be investigated.
Great people great service. Love that they give you credit from the last place you had water from.
Worst place I’ve ever had to deal with always boil your water notice and over priced water at that I’ve lived all over the country and this is by far the worst the ladies that work there are rude I hat can’t get over these people
4 days and still no running water, no kind of word from this company, website says boil water, but yet no water to boil.
Constantly turning water off low pressure with high water bill can’t drink the water BC it contaminated someone need to get this problem fixed
Constant problems. Poor water quality. Makes little effort to let customers know about boil water requirements.
Water is horrible get notices a few times saying it’s cancerous always have a sign up saying boil water notice in are subdivision off and on alot prices are ridiculously high they charged 98 dollars for 2 people and blamed it on a water leak we must of had and did not have a water leak
The great Customer service rocks!
Worst customer service ever, Diana was giving attitude for trying to make a final payment. I have been trying to make a payment for a month. My bad for trying to pay you! Overpriced and unsafe.
Their upper management is as bad as their water. As a former employee, they need to fire everyone from superviser up to GM. Employees are under appreciated and under paid.
Great Customer Service!!! Understanding and extremely help full… recommend highly…. Thank you
Price is ridiculous for just water no sewer! Rude when I call. Anybody else bill run really high. For 1 person is 60 a month.
I think ur the worst water company ever….we’re out of water again an we have ppl coming home from the hospital from surgeries an they need a clean environment becuz of the risk of infections….we live in Indian springs an were constantly …
They are terrible I live in lake livingston estates 4&5 and when no outage I run into one of there trucks riding and hiding in our neighborhood everyday I have been out of water for a week due to the winter weather customer service is …
If you have a problem don’t bother talking to them about it. Everything is your fault or somebody else’s fault. And their water lines are constantly broken.
This company is the worst company I’ve ever dealt with ever! the water is absolutely atrocious and the fact they are legally allowed to sell this water and actually be a company is disgusting!
I would give them zero stars if I could. They literally have the worst customer service. I call the 936 number and they say the like is for emergencies only and to call the 800 number which I do and they hang up on me and then I call back again and they tell me that line Is for emergencies only so like ???
Really its 0 stars but no option you cant call this water. It stinks like its coming straight from a neighbors toilet. It looks like its being pumped in straight from the lake I’m pretty sure… . I saw MINOWS swiming around in the …
Always water outages. Never any real care or emphasis put on repairs. Oh it’s Friday night and you have no water? You might get it fixed by the following Wednesday. Terrible company
These people charge $100 extra if ur water is cut off and has to be reconnected. My handicapped mother is home alone with no water now. They wouldn’t give her an extension from Wed to Fri when I get paid. To top that off, there’s a HEAT …
Hey folks..instead of dealing with these high priced water companys have you ever thought of harvesting rain water ?….its really simple to do but you will need a non painted metal roof. Non painted gutter system. And you will need to …
Straight up thieves
I paid a second deposit when I moved yet was told when I moved again I never paid one …
If I could rate less I would, water has a yellow tint to it. Smells kinda funky. Were always under a boil water notice.
Leaks,leaks and leaks! Water quality is barely at the state’s accessible level.
Two leaks have been reported on my street about a week ago. They came out and put flags around 1, showed up today and took cellphone photos of the one, drove …
My son is a chronic care patient requiring home treatment weekly. I have delivered to Lake Livingston Water Supply his status in writing. The State of Texas provides that they must contact me 21 days before shutting off my water at the …
NO emergency phone number, so if you don’t have any water you know there is a leak down the street somewhere, who do you call. I tried calling the water company and they just hung up on me twice.So on weekends or at night you have no water but you still have to pay for bad service.
I’m using a 1 bc 0 is not an option. Water is undrinkable and ridiculously expensive. You will randomly get an outrageously higher bill and when you question it it’s your fault you must have a leak. Well, currently the majority of their …
This is the worst company ever! First of all they charge you an arm and a leg even if you never turn your water on…then they shut your water off and you are on automatic payment… DUH! We come up on the weekend and we have no water… …
Great place we have never had a problem with this company. Of course we have always paid our bill on time. Like you are supposed to. Don’t take most of the poor reviews on here seriously. Folks just crazy around these parts.
My water looks like this or worse at least once a month! I go through the 6 month filter in a month. They have a minimum $40+ a month rate even if you don’t use a drop and boil notices all the time…..
It saddens me with being treated by this company when they treat people by stealing money from folks by turning water off at homes at least a week before actual payments is due, then they charge an additional 100 dollars for turning water …
Worst water company ever. Rates are outrageous, water is yellow and smells like a wet dog, no online services so you have to drive 50 miles to pay your bill or start service. It should not be this complicated to restore service. Especially during this virus.
I would give 0 star if it was a option. Lady I spoke with on the phone is rude as hell. And they tried charging me $400 for disconnect and reconnect fee and current bill and tried to say we didn’t pay full for last month when I paid what was left. They are scandalous and will do anything to take your money. Do not go through them.
People are friendly water is expensive but you get what you pay for “Good Clean Filtered Artisian Water”.Some people in other cities,counties etc, pay premium prices for water like this. my family and i or health nuts so,we have tested …
Water from Lake Livingston Water Supply is terrible. I have to change out my filter monthly. And the board of directors just approved a 10% monthly increase in the water bill.
Too bad 0 stars isn’t a thing. It’s 2021 and you have to physically GO to the office to open account and FAX a cancellation form. I asked for an email as the fax isn’t working & she said to mail it. At this rate we might as well send a …
The worst experience I have ever had……… The water was off for almost a whole month during the summer do to some kind of “maintenance”. Went some days without any water at all, other days it was very little pressure to known. And then …
Never have we missed a payment, made a late payment, or made a partial payment. The bill is on time and in full every single time. Want to know how many months our house has gone a full month without a boil water notice, water shut off for …
I’d give it a 0 star if I could! Be prepared to dish out a $300 deposit if you don’t have a line of credit with another water company, like my husband and I didn’t. …
The employees who answer the phone for this company are extremely rude. I called to try to get a copy of my bill emailed to me because I need it and have not received one yet and was told by the lady on the phone they don’t give bills, only …
When dealing with staff, mainly Phyllis and Boyd, I have very good experiences. Responsive and professional.
I have the water qualilty report for the Northwoods well and it is good water. …
Worst company I’ve ever dealt with. If for some reason you end up in the hospital and miss your due date or payment you’ll have a lock on your meter and be forced to pay 200.00 + to get your water back on. My payment was 2 weeks past due! …
Would gladly give zero stars if possible. We pay a base rate plus usage for water we cannot drink due to toxic levels of arsenic and other poisonous chemicals. Payment has to be made in office with cash or check. No debit credit or phone …
Something should be done I mean one person gave them a good rating out of all these horrible reviews obviously they aren’t a good business. Can anything be done about this horrible business? Can it be shut down? I wish they would get taken …
Because clerical work is rocket science apparently! Courtney needs a lil attitude adjustment! Completely unprofessional tone. It’s free to be kind especially after I just handed you $300. How is this not reported to the BBB? Lookin like Flint up in here smh How is 2:00pm too late to send someone out to turn my water on?
Was told our water would be turned on in the morning after going the day before to get it activated from moving in to a new house. Called and no one answered and when i called again later to get a ballpark of what time in the morning, i was …
If I could give zero stars I would. Hands down one of the worst experiences I’ve had with a water company. I have never paid over $100 for my water bill but I guess there is a first for everything. Must be nice to have a monopoly in the area so you can continue to price gouge your customers.
😞 sorry for anyone that has to use these greedy shady people got my water tapped and with no water usage not even connected to a house and are charging when I asked them about it they said its a base charge in the application thats just how …
I have had two properties in their district for over 10 years. The water is awful, undrinkable. I won’t even brush my teeth with it. The customer service is beyond awful! Never paid a bill late and they still demanded a new deposit , making …
This is the worst water company ever. They get one star because there is no option for ZERO!! We have been using them for over 30yrs with no real issue besides rudeness from staff. We are done paying there paycheck. You guys work for us. …
Don’t put cash payment in the drop box if you have ever been late on a payment it will never make it to you account! They also do not follow their own contract stating that the billing date is the 28th when they do it on the 25th or “some …
I paid 300$ to have a old meter replaced when I purchased a property. They told me it was done I drive 2 hours to the property and it wasn’t even started. Then when I call the office the lady says I must have a leak in my water line. The …
I wanted too give 0 stars however that wasn’t a option. At the moment the water coming out of my faucet is solid brown and I don’t mean brown tinted. I’m talking so brown it’s almost black. These whole house filters are lasting 2 days not …
Only one star because there wasn’t a 0 option. The prices are outrageous and the water is undrinkable. I have personally called about several leaks that have never been repaired, 2of those the water was literally shooting out of the ground. Absolutely horrible company!!!!!!!
If I’m not home they will charge ridiculous prices every month, even if I turn the main line off. Fishy company, undrinkable water.
I’ve always found the staff very nice. Prices are fair too. I don’t expect to drink tap water anywhere anymore. It’s a good water company compared to others I’ve heard about.
Very incompetent as the caring for their equipment and freeze prep at their pumping station. Sad no water over Chriistmas for 4 days. $60 a month and I have to buy 20 gallons of bottled water to drink.