Boy the customer service with the ladies that answer the phone here is severely lacking. These ladies (there are two, I believe) do whatever they can to get you the heck off the phone. You say you want to pay a bill- they start rattling …
I’ve looked at rates of neighboring cities and Districts and WD111 rates are very good. Staff is helpful and responsive. The district is proactive in keeping our water system in good shape. It’s great having a government agency doing its job well.
The best people. From internal staff to the engineer who came out quickly and fixed our problem. Awesome, friendly people. Keep up the great work.
Boy the customer service with the ladies that answer the phone here is severely lacking. These ladies (there are two, I believe) do whatever they can to get you the heck off the phone. You say you want to pay a bill- they start rattling …
I’ve looked at rates of neighboring cities and Districts and WD111 rates are very good. Staff is helpful and responsive. The district is proactive in keeping our water system in good shape. It’s great having a government agency doing its job well.