Lake Obstetrics and Gynecology, Inc., has had the honor of providing complete women’s health care in northeast Ohio since 1973. Our practice is … See more
Writing review on behalf of my mother, who has been to the Mentor location a couple of times over the last few years. The most recent time, the front desk staff was extremely rude and racist towards my Honduran-born mother who (is an …
Called to try to make an appointment. Receptionist acted like I was wasting her time by asking questions went to ask a question and got hung up on was very rude when they told me they’re scheduling clear into April so I’m just going to take …
I go here a lot, some of the older receptionist are very rude and I personally don’t like or will go back with Dr. Quinn he’s horrible. If they go rid of those 2 people that place would be 5 stars.
very sad that I called at 3:54 PM and they picked up and hung up on me 5 times in a row as I kept redialing just so that at 3:55pm my call would go to the answering service. maybe I actually needed something. this was on a Friday now I …
Front desk staff rude, I was checking in for my appointment she asked me a few questions then ignored me and picked up the phone mid sentence like I was nothing. That’s how you treat pregnant woman? Switching to concord.
Id do 0 stars if I could. I didnt even get to see a doctor before having to switch somewhere else. The front desk people are horrible. My appointment was never put in the system then when I called to make a new one a staff Hung up on me 3 …
The doctors at Lake Ob are amazing. Very professional and knowledgeable. I would recommend this group of Doctors to everyone. I TRUST them not only to see and treat me, but also to see my daughter and mother.
I left without being seen and made an appointment elsewhere. It was the third doctors office I’d visited today. My daughter (who has autism) behaved exactly the same in each office. She flaps her arms like a little bird and laughs and says …
I called and spoke with a Renee today. I actually had to call back to get her name because the first time I asked she hung up on me. The staff here is so rude. I mean SO rude and feel they always have been. I switched to a doctor that is 45 …
Wonderful experience, everyone there.. staff, nurses and Dr. Brownlee are very attentive and took their time with me. I am happy I finally found a great Dr.
Very quick service and Dr. Stalzer is very personable and knowledgeable. She is very easy to talk to and makes you feel comfortable no matter the circumstance. Highly recommend!
I had the most amazing experience with all the staff, throughout my pregnancy, and had the most amazing birth. If I called they were always nice, never had a long wait. Dr.Stalzer is literally amazing and the nicest person ever. I’m super picky about my doctors and I would 10/10 would recommend to anyone looking for an obgyn
I have been going to Dr. Velotta for a few years now and really like her. The front desk however is EXTREMELY rude and unprofessional. I walked up to the front desk to check in for my appointment and the brunette receptionist cut me off, …
Don’t go here. At all. Go the distance, go to Concord, with the same Dr’s available – you are better off having a baby at home in a bathtub, or treating any issues you have at home, rather then going here. I had to rearrange 4 schedules …
It is easy to make an appointment – they have multiple locations and times available. I never have to wait long once I’m there. All the doctors have a very warm bedside manner and take time to explain things to you.
Every single provider in this group I will tell you is incredible.They sincerely care about their patients. Both of my children were delivered by them and I have had several procedures by different providers. Nothing but positive reviews! Thanks to all of you!
Dr. Guerrieri is AMAZING. Absolutely the best doctor I have ever had. The front desk staff at the Mentor location are not the nicest. There is one woman in particular who always makes me feel extremely uncomfortable and flustered whenever I …
Dr Stalzer is one of the best she made every OB check appointment I had with her comfortable and informative. She made my delivery so much easier for me I can’t thank her enough!
Dr. Stalzer was very patient with all my questions and provided excellent care. She took the time to explain everything in detail and provide recommendations.
As others have stated, the doctors are awesome here. I’ve been seeing Dr. Brownlee for years and she is so kind and comforting, a truly great doctor. …
I think the doctors are great I have seen them all and have had a great experience, but unfortunately the front desk staff is very unpleasant and rude. When i called to make an appointment for my daughter the woman I spoke to had a hard …
I have been seeing Dr. Quinn for almost 25 years and he is a caring, compassionate doctor. The staff at Lake Obgyn is very attentive and kind. Highly recommended!
I recommend Lake Obstetrics and Gynecology to all of my gal friends. I’ve been actively visiting this practice for the last 2 years (two pregnancies, my friends), and have only had great experiences. Some doctors are more personable than …
Woman on the phone was very rude and laughing. She was more worried about her conversation with coworkers than actually helping scheduling a referral appointment from er.
The staff is nice ! And the doctors are very knowledgeable and easy to talk to, they make the visit less uncomfortable. I go there for my yearly check ups and all through out my pregnancy. I’d defintely recommend them.
I’ve had both my kids through Lake obstetrician and have been going here for 15 years. No one likes the gynecologist but they make you as comfortable as possible and really care about your health!
Lake Obstetrics and Gynecology continues to impress me with their communication, follow through, and timeliness. The staff are friendly and helpful, and the doctors take their time to provide excellent care.
Dr. Velotta is wonderful physician. She’s patient, gentle and kind. I have never felt rushed with her and she let’s me ask all of my questions without making me feel like I’m a bother.
I really appreciate Dr. Velotta’s care and concern for my well-being after my second bout of breast cancer. She checks to make sure that I am proactive in keeping up with all my appointments and yet takes time to listen to me.
I waited for over an hour to be seen. They said the ultra sound room was backed up. I was so miserable in the waiting room with nausea, fatigue, and an immune response to my son’s hand foot and mouth. My experience with the nurse and doctor was great, as usual. It was just the wait that was awful.
Check in was efficient and had friendly staff in that area. Loved Dr. Weaver! First visit with her and I will request her in the future. Only negative experience was the person that took my blood pressure and medical info wasn’t very friendly or personable, but everyone has a bad day from time to time so no big deal there.
Dr.Stalzer is amazing! Always thorough and listens when you have any concerns. She definitely makes you feel like an individual and not just a number on a chart.
I am new to the area and am happy to have found great healthcare with Dr Weaver. She is very knowledgeable, approachable, and takes time to chat with me about concerns.
I’ve been going here for over 8 years. I usually go to the Mentor office but the front desk staff are polite and courteous at both locations. My doctor that I’ve been seeing here for all these years isn’t here anymore so I had to see a new …
The woman who I spoke to on the phone at the front desk at the Mentor office was the RUDEST and insensitive person I’ve ever had the displeasure of speaking to at a doctors office. She was gatekeeping and making me qualify to her (who is …
I have had some really bad OBGYN experiences in the past, and so coming into a new office in a new city is stressful. Dr Eichorn and her team at Lake OBGYN were so kind and validated my needs. They were efficient in getting me in for an IUD …
I’ve been with Lake OBGYN for over 40 years! Dr. Roby delivered my daughter, and Dr. Quinn delivered my son! I love all the doctors there. They are very thorough, kind, and understanding. I’ve been going to Dr. Quinn since then, and …
Dr. Eichorn is an amazing doctor and acted fast and efficiently to save my baby during an emergency, the nurses were so sympathetic and kind and really helped me calm down during the whole thing I really could not be more thankful for them. …
The staff is professional and friendly. I didn’t have any delay for my appointment. You do not feel rushed and can ask anything you like. They value their patients.
I love Lake OB/GYN. I have had both of my children with their doctors. I was originally hesitant because the doctors work as a team meaning that the doctor on call at the hospital that day will be the one delivering your child and you …
Dr. Brownlee is wonderful, she is very thoughtful in her approach, takes her time and is very thorough. Also, the office is always very timely in scheduling appointments and seeing you at your scheduled appointment time!
I love Dr. Weaver, she’s very personable & open to discuss anything i need to in regards to my reproductive health & my pregnancy. I wish i could give 5 stars for this location, but the woman who checked me in was not friendly at all to me, …
The staff was incredibly nice and thoughtful. Very respectful of my boundaries and my situation. Probably the first time I’ve gone to see a doctor that actually made me feel heard and listened to. Definitely going back there as long as I can!
The staff at Lake OB/GYN is great and I’m so glad I found Dr. Eichorn. I’ve never had to wait long to get in to see her, (when scheduling and when arriving to my appt.), I always feel very comfortable talking with her about any …
This is a top-rate office! All staff I encountered were professional, friendly and kind. The office is clean and comfortable. Dr. Brownlee is the sweetest and kindest physician anyone could ask for. I wouldn’t hesitate to recommend …
Dr Brownlee is amazing in all aspects. Been a patient for years and she always takes her time to understand what is going on and has your best interest at heart. She is a great doctor.
I messed up my appointment time and showed up 2 hours early and they were able to get me in!
Front desk was very kind, my nurse was fantastic, and I had seen a different OB …
Dr. Brownlee has always been amazing. She sits down and actually takes the time to talk to you, listen to your questions and help you find a solution to concerns. I never feel rushed and that’s hard to find these days.
Staff is super nice and Dr Brownlee is not only the smartest and skilled OB ever but also one of the best human beings ever. I will never go to another OB or practice since I switched 11 years ago. If it’s trying their best to make sure …
the rudest receptionists ive ever dealt with, my doctor recommended an obg in this building and they hung up 2 times while trying to schedule without saying a word, and were extremely rude and unhelpful for the 2 minutes i actually got to talk to a person
It’s truly wonderful to have a doctor you trust. Dr. Brownlee, without question, saved my life during a very dark time personally. I will forever be grateful. She is an excellent doctor and even better listener. …
So very pleased with the Concord office! The girl at the front desk was super nice and I hardly had time to sit down before I was called back. The nurse that took my vitals was so friendly and easy to talk to! Dr. Brownlee is such a kind …
Dr Brownlee took time to sit and talk to me. She answered all my questions in a way I understood. I will be back next year-and won’t dread a GYN check as much, lol.
i was new patient at this practice and had a wonderful experience! Dr Staulzer was very sweet and kind! i had been nervous about seeing a new GYN but she made me very comfortable!!
I’ve been going to this practice for almost 20 years. I love Dr. Velotta! She makes what is at best a highly uncomfortable experience as good as possible; she is friendly and it’s clear that she cares about her patients. She’s direct and …
Had a great first time experience with Dr. Stalzer and her staff. She was warm, welcoming and personable. She made me feel very comfortable! I highly recommend her. Will 100% be returning to her office in the future.
Everyone was so kind and helpful from the front office, nurse manager, and nurse. Dr. Velotta was so personable and informative. I loved that she talked to my daughter who was the patient and not at me. Dr. Velotta allowed my daughter to …
Dr. Brownlee is amazing. She takes the time to talk to you and know you on a more personal level. Definitely not a number. Love her and highly recommend her to anyone that asks for my opinion.
I have been a patient here for many, many years. Though the practice has changed over the years, most notably the doctors, the level of care has remained consistent, professional, and compassionate. I have never hesitated to call to …
Front desk, nurses, and doctor were all amazing. I went in very nervous and came out extremely relieved and relaxed. They took time to listen to my concerns and didn’t push me into anything I wasn’t comfortable with. They provided the perfect options for me.
I’ve only had one appointment here so far but it was a great experience. Dr. Eichorn was wonderful. She answered all of my millions of questions very clearly and thoroughly and explained everything to me very clearly.
I have been going to this place for well over 17 years. I have never had an issue getting an appointment. The doctors I have seen, which have only been two over the last 17 years, have always been friendly as well. …
The front desk is awful and so unfriendly and mean. I would rather never go back there unless i absolutely had to. Were already going through alot, if you hate your job go somewhere else
Medical provider was great, but front desk staff is not worth it. My first visit I got chewed out for not having a physical copy of my insurance card, when it was still early January and my insurance company hadn’t sent it to me yet. I had …
Dr Tucker is amazing. I never feel rushed when I’m there, all my answers and concerns are always addressed, the nursing staff was very kind and helpful. I wouldn’t recommend anywhere else to go.
Dr. Weaver is hands down the best doctor I have ever had. She’s very knowledgeable and understanding and really cares about her patients. Highly recommend.
I love the OBs of Lake Health. But the medical assistants at the Mentor location are horrible. They’re rude and dismissive. They ignore you, they give unfriendly looks like you’re inconveniencing their lives. It’s a very cold, unwelcoming …
The Receptionist is absolutely nasty, she’s also extremely LAZY, its crazy the the dentist office across the hall can use the digital insurance cant?? Ive talked to 4 people about this location and my negative experience and 4 out of 4 …
The doctors are wonderful, but they need to send the receptionist to some
sort of training on how to deal with people. Every time I call and she answers I just cringe. She doesn’t have any respect for the patients and treats you like …
(Translated by Google) Tuula Cape
(Original)
Tuula Niemi
Writing review on behalf of my mother, who has been to the Mentor location a couple of times over the last few years. The most recent time, the front desk staff was extremely rude and racist towards my Honduran-born mother who (is an …
Luv DR. Vellotta!!
Love this group of ladies!
These people are so rude and unprofessional it’s sick !
Very caring staff!
Horrible rude people who answer the phone make you not even want to go here
Friendly and caring staff.
Kind, Understanding, Explains everything, Clean, Friendly.
Friendly and competent doctors and staff.
Everyone is professional and comfortable.
I love this practice
Everyone is wonderful, so friendly.
Great staff ! Feel cared for every visit.
Always friendly and make me feel comfortable.
All the ladies are very friendly and personable!
Dr. Brownlee is the absolute BEST!!!
Everyone is pleasant and friendly. They keep everything
running smothly.
The staff is responsive and helpful and friendly!
The front desk is unimaginably rude. Got hung up on and couldn’t make an appointment!
They were friendly and kind. Made me feel at ease.
Kind office staff, excellent and attentive physicians!
I absolutely love Dr. Einhorn.
When calling the office, the staff member Renee, was very unprofessional and unpleasant. Very poor representation of the doctor she works for.
I love everything about Lake Ob the doctors r amazing!
Staff is personable and professional, seeing to my personal comfort, explaining processes and what to expect.
First time seeing Dr. Brownlee! Will not go anywhere else!
I’ve been going to Lake Ob/Gyn for over 18 years. They are wonderful.
Great People- Building needs updated, very dirty.
If you need a LEEP procedure done, have Dr. Velotta do it. She is a MASTER REMOVER of evil, pre-cancer cells!
Dr. Brownlee is an amazing dr, she explained everything to me that I understood,
competent, friendly staff. Dr Brownlee is a professional and efficient.
The doctor took her time and explained everything to me. Got follow up appointment right away.
im very surprised to read these posts about the mentor office. I LOVE the staff and the doctors. I will never go any where else. THANKS GIRLS!!
Very friendly staff and my doctor, Dr. Brownlee is very good and thorough.
Everyone is kind, caring, compassionate!
Dr. Brownlee and staff we very understanding to my situation. I appreciate their kindness, expertise and help!
Dr Rachel Weaver is wonderful! Kind, caring, takes her time to listen and explain.
Have been going here for years. The docs are great and staff is friendly.
Very helpful staff, informative and kind doctor (Jennifer Velatta) who did a great job on my surgical procedure.
Dr. Brownlee always listens to my concerns. Staff is very friendly.
We all LOVE the staff, nurses and doctors at Lake OB!!! Cannot say enough!
– Dr. Rachel and Morris Chiropractic Team
Dr. Quinn was professional and answered all questions
I love lake ob everyone is always super nice and make you feel more then comfortable
Dr. Weaver is wonderful. She makes me feel very comfortable and addrssed all my concerns.
Dr. Brownlee was very easy to talk to and office staff was very friendly when making appointment.
Called to try to make an appointment. Receptionist acted like I was wasting her time by asking questions went to ask a question and got hung up on was very rude when they told me they’re scheduling clear into April so I’m just going to take …
A thorough and professional exam was done. The doctor took her time and was courteous and thorough.
Quick and professional. Everyone was very kind.
I go here a lot, some of the older receptionist are very rude and I personally don’t like or will go back with Dr. Quinn he’s horrible. If they go rid of those 2 people that place would be 5 stars.
I love Dr. Brown and staff. Very down to earth and practical. They are very through and helpful. A rare find these days. Look no further
very sad that I called at 3:54 PM and they picked up and hung up on me 5 times in a row as I kept redialing just so that at 3:55pm my call would go to the answering service. maybe I actually needed something. this was on a Friday now I …
Excellent Staff !! Been going there for years and they took excellent care of me during the birth of my two sons !! Would highly recommend them !!
Dr. Quinn has been my Gyno/ OB dr for almost 15 years… Him and his staff are amazing! I highly recommend!
Dr. Velotta and her staff are amazing.
Front desk staff rude, I was checking in for my appointment she asked me a few questions then ignored me and picked up the phone mid sentence like I was nothing. That’s how you treat pregnant woman? Switching to concord.
Dr Rachel Weaver and staff made me feel better about a visit to the practice. Awesome later evening Tuesday appt.
Id do 0 stars if I could. I didnt even get to see a doctor before having to switch somewhere else. The front desk people are horrible. My appointment was never put in the system then when I called to make a new one a staff Hung up on me 3 …
I felt comfortable for the first time meeting my new doctor. Nurses also were very kind and welcoming.
Can’t seem to even call in to fix prescriptions they have messed up for 3 months now!
I had a great visit! The staff is very knowledgeable, caring, and make you feel comfortable!
Everyone was very kind and professional.
Thankyou
The office staff is always friendly and I can’t say enough about Dr. Stalzer! She listens and takes her time during the appt.
The doctors at Lake Ob are amazing. Very professional and knowledgeable. I would recommend this group of Doctors to everyone. I TRUST them not only to see and treat me, but also to see my daughter and mother.
Dr. Stalzer is amazing! She has a genuine and caring personality and is invested in your wellbeing. I highly recommend this practice.
I left without being seen and made an appointment elsewhere. It was the third doctors office I’d visited today. My daughter (who has autism) behaved exactly the same in each office. She flaps her arms like a little bird and laughs and says …
Very happy with the visit. The Nurse and Doctor was great, they spent a lot of time with me and had many ideas to help.
Dr Weaver took time listened to what was going on and made recommendations to solve my issues. Very positive experience with the entire visit.
I called and spoke with a Renee today. I actually had to call back to get her name because the first time I asked she hung up on me. The staff here is so rude. I mean SO rude and feel they always have been. I switched to a doctor that is 45 …
Dr. Brownlee is beyond excellent; she’s wonderful, knowledgeable and has a great personality!!!
Wonderful experience, everyone there.. staff, nurses and Dr. Brownlee are very attentive and took their time with me. I am happy I finally found a great Dr.
Very quick service and Dr. Stalzer is very personable and knowledgeable. She is very easy to talk to and makes you feel comfortable no matter the circumstance. Highly recommend!
Dr Velotta is warm, kind, and a great listener. She hears your concerns and acts on them! She and her staff are very professional! …
Very pleasant staff. I Love Dr. Stalzer, she is always thorough & really takes her time with me.
Dr Weaver is a great doctor with great bedside manner. She is very patient and answers any and all questions I may have during my visit.
Dr. Stalzer is a very kind and compassionate person. She takes the time to find out how she can help you and does so in a courteous manner.
I had the most amazing experience with all the staff, throughout my pregnancy, and had the most amazing birth. If I called they were always nice, never had a long wait. Dr.Stalzer is literally amazing and the nicest person ever. I’m super picky about my doctors and I would 10/10 would recommend to anyone looking for an obgyn
I have been going to Dr. Velotta for a few years now and really like her. The front desk however is EXTREMELY rude and unprofessional. I walked up to the front desk to check in for my appointment and the brunette receptionist cut me off, …
Don’t go here. At all. Go the distance, go to Concord, with the same Dr’s available – you are better off having a baby at home in a bathtub, or treating any issues you have at home, rather then going here. I had to rearrange 4 schedules …
It is easy to make an appointment – they have multiple locations and times available. I never have to wait long once I’m there. All the doctors have a very warm bedside manner and take time to explain things to you.
Every single provider in this group I will tell you is incredible.They sincerely care about their patients. Both of my children were delivered by them and I have had several procedures by different providers. Nothing but positive reviews! Thanks to all of you!
Dr. Guerrieri is AMAZING. Absolutely the best doctor I have ever had. The front desk staff at the Mentor location are not the nicest. There is one woman in particular who always makes me feel extremely uncomfortable and flustered whenever I …
Dr Stalzer is one of the best she made every OB check appointment I had with her comfortable and informative. She made my delivery so much easier for me I can’t thank her enough!
Dr. Stalzer was very patient with all my questions and provided excellent care. She took the time to explain everything in detail and provide recommendations.
As others have stated, the doctors are awesome here. I’ve been seeing Dr. Brownlee for years and she is so kind and comforting, a truly great doctor. …
I think the doctors are great I have seen them all and have had a great experience, but unfortunately the front desk staff is very unpleasant and rude. When i called to make an appointment for my daughter the woman I spoke to had a hard …
I have been seeing Dr. Quinn for almost 25 years and he is a caring, compassionate doctor. The staff at Lake Obgyn is very attentive and kind. Highly recommended!
I recommend Lake Obstetrics and Gynecology to all of my gal friends. I’ve been actively visiting this practice for the last 2 years (two pregnancies, my friends), and have only had great experiences. Some doctors are more personable than …
I love Dr. Brownlee. She spends time with you and really cares about her patients. I highly recommend her
Woman on the phone was very rude and laughing. She was more worried about her conversation with coworkers than actually helping scheduling a referral appointment from er.
My experiences are always pleasant at this wonderful practice. The kindness that all of the staff shows makes my yearly visit easy and informative.
The staff is nice ! And the doctors are very knowledgeable and easy to talk to, they make the visit less uncomfortable. I go there for my yearly check ups and all through out my pregnancy. I’d defintely recommend them.
I’ve had both my kids through Lake obstetrician and have been going here for 15 years. No one likes the gynecologist but they make you as comfortable as possible and really care about your health!
Lake Obstetrics and Gynecology continues to impress me with their communication, follow through, and timeliness. The staff are friendly and helpful, and the doctors take their time to provide excellent care.
Dr. Velotta is wonderful physician. She’s patient, gentle and kind. I have never felt rushed with her and she let’s me ask all of my questions without making me feel like I’m a bother.
I really appreciate Dr. Velotta’s care and concern for my well-being after my second bout of breast cancer. She checks to make sure that I am proactive in keeping up with all my appointments and yet takes time to listen to me.
I waited for over an hour to be seen. They said the ultra sound room was backed up. I was so miserable in the waiting room with nausea, fatigue, and an immune response to my son’s hand foot and mouth. My experience with the nurse and doctor was great, as usual. It was just the wait that was awful.
Check in was efficient and had friendly staff in that area. Loved Dr. Weaver! First visit with her and I will request her in the future. Only negative experience was the person that took my blood pressure and medical info wasn’t very friendly or personable, but everyone has a bad day from time to time so no big deal there.
Dr.Stalzer is amazing! Always thorough and listens when you have any concerns. She definitely makes you feel like an individual and not just a number on a chart.
I am new to the area and am happy to have found great healthcare with Dr Weaver. She is very knowledgeable, approachable, and takes time to chat with me about concerns.
This office is so friendly and helpful from calling to make an appointment to follow up. They all listen and are there to assist and help.
I’ve been going here for over 8 years. I usually go to the Mentor office but the front desk staff are polite and courteous at both locations. My doctor that I’ve been seeing here for all these years isn’t here anymore so I had to see a new …
The woman who I spoke to on the phone at the front desk at the Mentor office was the RUDEST and insensitive person I’ve ever had the displeasure of speaking to at a doctors office. She was gatekeeping and making me qualify to her (who is …
I have had some really bad OBGYN experiences in the past, and so coming into a new office in a new city is stressful. Dr Eichorn and her team at Lake OBGYN were so kind and validated my needs. They were efficient in getting me in for an IUD …
I’ve been with Lake OBGYN for over 40 years! Dr. Roby delivered my daughter, and Dr. Quinn delivered my son! I love all the doctors there. They are very thorough, kind, and understanding. I’ve been going to Dr. Quinn since then, and …
Dr. Eichorn is an amazing doctor and acted fast and efficiently to save my baby during an emergency, the nurses were so sympathetic and kind and really helped me calm down during the whole thing I really could not be more thankful for them. …
The staff is professional and friendly. I didn’t have any delay for my appointment. You do not feel rushed and can ask anything you like. They value their patients.
I love Lake OB/GYN. I have had both of my children with their doctors. I was originally hesitant because the doctors work as a team meaning that the doctor on call at the hospital that day will be the one delivering your child and you …
Dr. Brownlee is wonderful, she is very thoughtful in her approach, takes her time and is very thorough. Also, the office is always very timely in scheduling appointments and seeing you at your scheduled appointment time!
I love Dr. Weaver, she’s very personable & open to discuss anything i need to in regards to my reproductive health & my pregnancy. I wish i could give 5 stars for this location, but the woman who checked me in was not friendly at all to me, …
Dr. Weaver is amazing! She takes her time and listens and focus on your needs!
The staff was incredibly nice and thoughtful. Very respectful of my boundaries and my situation. Probably the first time I’ve gone to see a doctor that actually made me feel heard and listened to. Definitely going back there as long as I can!
The staff at Lake OB/GYN is great and I’m so glad I found Dr. Eichorn. I’ve never had to wait long to get in to see her, (when scheduling and when arriving to my appt.), I always feel very comfortable talking with her about any …
This is a top-rate office! All staff I encountered were professional, friendly and kind. The office is clean and comfortable. Dr. Brownlee is the sweetest and kindest physician anyone could ask for. I wouldn’t hesitate to recommend …
always is a pleasant experience with Dr. Quinn very friendly helps with any questions and concerns
Dr Brownlee is amazing in all aspects. Been a patient for years and she always takes her time to understand what is going on and has your best interest at heart. She is a great doctor.
I messed up my appointment time and showed up 2 hours early and they were able to get me in!
Front desk was very kind, my nurse was fantastic, and I had seen a different OB …
Dr. Brownlee has always been amazing. She sits down and actually takes the time to talk to you, listen to your questions and help you find a solution to concerns. I never feel rushed and that’s hard to find these days.
Staff is super nice and Dr Brownlee is not only the smartest and skilled OB ever but also one of the best human beings ever. I will never go to another OB or practice since I switched 11 years ago. If it’s trying their best to make sure …
the rudest receptionists ive ever dealt with, my doctor recommended an obg in this building and they hung up 2 times while trying to schedule without saying a word, and were extremely rude and unhelpful for the 2 minutes i actually got to talk to a person
It’s truly wonderful to have a doctor you trust. Dr. Brownlee, without question, saved my life during a very dark time personally. I will forever be grateful. She is an excellent doctor and even better listener. …
So very pleased with the Concord office! The girl at the front desk was super nice and I hardly had time to sit down before I was called back. The nurse that took my vitals was so friendly and easy to talk to! Dr. Brownlee is such a kind …
Dr Brownlee took time to sit and talk to me. She answered all my questions in a way I understood. I will be back next year-and won’t dread a GYN check as much, lol.
i was new patient at this practice and had a wonderful experience! Dr Staulzer was very sweet and kind! i had been nervous about seeing a new GYN but she made me very comfortable!!
I’ve been going to this practice for almost 20 years. I love Dr. Velotta! She makes what is at best a highly uncomfortable experience as good as possible; she is friendly and it’s clear that she cares about her patients. She’s direct and …
Had a great first time experience with Dr. Stalzer and her staff. She was warm, welcoming and personable. She made me feel very comfortable! I highly recommend her. Will 100% be returning to her office in the future.
Everyone was so kind and helpful from the front office, nurse manager, and nurse. Dr. Velotta was so personable and informative. I loved that she talked to my daughter who was the patient and not at me. Dr. Velotta allowed my daughter to …
Dr. Brownlee is amazing. She takes the time to talk to you and know you on a more personal level. Definitely not a number. Love her and highly recommend her to anyone that asks for my opinion.
Staff and doctor was very nice. The doctor took the time to talk to me before my exam. Was very professional.
I have been a patient here for many, many years. Though the practice has changed over the years, most notably the doctors, the level of care has remained consistent, professional, and compassionate. I have never hesitated to call to …
Front desk staff are rude and racist but the obgyn doctor was great but the receptionist are terrible makes you want to go else where to be seen
Front desk, nurses, and doctor were all amazing. I went in very nervous and came out extremely relieved and relaxed. They took time to listen to my concerns and didn’t push me into anything I wasn’t comfortable with. They provided the perfect options for me.
I’ve only had one appointment here so far but it was a great experience. Dr. Eichorn was wonderful. She answered all of my millions of questions very clearly and thoroughly and explained everything to me very clearly.
I have been going to this place for well over 17 years. I have never had an issue getting an appointment. The doctors I have seen, which have only been two over the last 17 years, have always been friendly as well. …
I really liked Doctor Tucker, however my appt was at 2:15pm and I didn’t see the doctor to almost 3.
The front desk is awful and so unfriendly and mean. I would rather never go back there unless i absolutely had to. Were already going through alot, if you hate your job go somewhere else
Everyone there is friendly and knowledgeable and made me comfortable during my appointment.
Dr. Brownlee is wonderful. I’ve been seeing her for over 15 years. Easy to talk to, very helpful and real. She even makes eye contact and smiles😁 …
I would not recommend the stressful location to any up-n-coming mothers as making an appointment seems stressful enough! …
Staff is awesome. So friendly both on the phone and in person. I am happy I get to keep seeing Dr. Tucker. She is very caring and understanding.
Medical provider was great, but front desk staff is not worth it. My first visit I got chewed out for not having a physical copy of my insurance card, when it was still early January and my insurance company hadn’t sent it to me yet. I had …
The receptionist is rude and probably should get a job where she doesn’t have to talk to people because she’s not very good at it..
Dr Tucker is amazing. I never feel rushed when I’m there, all my answers and concerns are always addressed, the nursing staff was very kind and helpful. I wouldn’t recommend anywhere else to go.
Dr. Weaver is hands down the best doctor I have ever had. She’s very knowledgeable and understanding and really cares about her patients. Highly recommend.
I love the OBs of Lake Health. But the medical assistants at the Mentor location are horrible. They’re rude and dismissive. They ignore you, they give unfriendly looks like you’re inconveniencing their lives. It’s a very cold, unwelcoming …
The Receptionist is absolutely nasty, she’s also extremely LAZY, its crazy the the dentist office across the hall can use the digital insurance cant?? Ive talked to 4 people about this location and my negative experience and 4 out of 4 …
The doctors are wonderful, but they need to send the receptionist to some
sort of training on how to deal with people. Every time I call and she answers I just cringe. She doesn’t have any respect for the patients and treats you like …