Lake Regional Health System provides comprehensive care at the Lake of the Ozarks. With our state-of-the-art hospital and network of clinics, therapy sites and pharmacies, our wide range of services meets your health care needs. Our 116-bed hospital features private rooms, a large Outpatient department and a 35-bed Emergency Department. Our ED is a state-designated Level III Trauma Center that treats more than 37,000 patients annually. The hospital also features an Intensive Care/Cardiac Care Unit and a Progressive Care Unit. Our Family Birth Center includes a Level II Nursery. Lake Regional also is a state-designated Level II Stroke Center and Level II STEMI (heart attack) Center. Our hospital is accredited by The Joint Commission.
54 Hospital Dr, Osage Beach, MO 65065
I would give this hospital 0 stars if I could. I came in with severe shaking, vomiting, dizziness, and could barely stand up I was so weak. I was honest with my doctors about marijuana use, and after that it was the only thing the doctor …
My elderly mother was seen in the ER the night of Thanksgiving. She had taken a bad fall and the staff at Lake Regional were exceptional. Amy Hawk, the nurse practitioner on staff went up and above the call of duty to help and make sure …
The length of paragraph needed to describe how awful the services are here is far too long. My clinic is in Camdenton, My doctor, he was great, the rest of the staff? Nurses and Coordinators? AWFUL. I have now gone 9 weeks with a torn …
Last 3 family experiences were below what a top notch hospital is capable of providing. Two separate physicians discriminated against my son and did not provide the care that he came into the ER seeking. The first visit was in December …
it was the most frustrating visit I’ve ever had I feel I was treated poorly maybe because i don’t fit into the cookie-cutter of patients she wants to have; or maybe it was a personal thing with me I, don’t know! But I do know I do have a …
The latest I was told is that Lake Regional has directed their physicians to spend no more than 15 minutes per patient. That’s not only dangerous, but outrageous . Patients deserve a thorough examination. Health insurance companies should investigate this matter. Whenever possible avoid this hospital for ANY surgery or pain management.
ABSOLUTE INCOMPETENCE!!!!
Arrived in a wheelchair from recent back surgery. Suspected I had reruptured …
Well, im 17 and I went to ask a simple question and not only got harassed, but got assaulted by cops even though I agreed to get back in my car, all because my mom that was on the phone asked for the name and badge number of a security …
I am appalled at Lake regional. I took my son in for 2 stitches in his leg in September 2018. He was placed in a room in the ER and left to sit for hours. I had to ask for help multiple times. One of those time I asked a nurse if we could …
The nurses are absolutely horrible. I live 3 hours away so I call daily to check on my mother. I’ve asked 3 times now to speek to the head nurse about any updates on my mother’s condition and all three times I’ve been told they will call me …
I delivered my second baby here Sept 2018, the Family Birth Center is awesome. The nurses took great care of us. I had it pretty rough after my csection and they was by my side 100% they loved to sit and talk with you, have fun and just …
I had a great experience last night in ER with my son Brendan. Lots of pain, even though I probably drove them crazy, they didn’t show it, took great care of him. I think it was DO Cooper. .I was impressed…also his nurse and the lab …
The worst experience i ever had in a hospital. I went in with a knee injury, i was just needing strong medication and a wrap and i was going to be on my way, but no, they kept me from 1:00pm to 6pm just for an oversize brace and crutches. …
Billing is a nightmare. Have had several doctor apt. with an Orthoptic prior to my surgery’s. I have paid my co-pay no issue. Then I get a bill from the hospital for the surgeons bill for the 1st surgery no big deal. I take it in to the …
I came through the doors with a heart attack. Dr. Charma was right there waiting and I went directly to the operating room, right then. He had my blockage fixed so fas it was unbelievable and I was in the recovery ICU that fast. He is very …
If possible I would give zero stars if not a negative score. I have complained, called the house supervisor, spoken to the patient advocate AND called the VP on the board of directors not to mention the numerous grievances i have filed …
***UPDATE 01/24/2020***
A year or so ago I had told you about my father story below. Well my mother had a heart attack and was airlifted to Lake Regional. NOT ONLY DID THEY SAVE MY …
I brought my mom into the emergency room last night, as she was in excruciating pain. She is is an experienced RN/BSN and I knew something was really wrong for her to agree to go to the hospital. She knew it was likely kidney stones and …
10/18/2019 I brought my son in he has croup we went to the ER, and I can NOT say enough about how pleasant, friendly, respectful, caring, concern, overwhelming amount of patience this group of nurses and Dr showed !!! I have been car sick …
Caring people. Fast service.👍👍
Our hospital have not only grew over the years – It’s service has improved 100 % !! …
Generally a great place. Some of those on the nuring staff for patients that have been admitted to the hospital could respond to patient requests for something as simple as a ice water refill which can take some time compared to needing …
My wife and i went down to the Ozarks to celebrate our wedding anniversary Feb. 15th through 17th. Unfortunately my wife had a bad asthma attack our first night and her inhalers and nebulizer didn’t help her and she couldn’t breath. We had …
worst hospital ever! i was left in my own urine for hours, crying for help to get cleaned up, i asked for help but the nurses felt chatting was more important than taking care of patient needs. this hospital needs to either be shut down, or …
Staff is kind, however, this hospital is discharging senior citizens with broken limbs/other issues at an alarming rate. The problem is they are unwilling to admit as in-patient so seniors can qualify for Medicare reimbursed rehab. They …
I was airlifted to this hospital with a severe condition and spent over a week in ICU. Their staff was amazing and finances be damned it felt like a hospital stay should feel: they wanted to make sure that my quality of life was good …
We have always enjoyed our interactions with Lake Regional Health System. They have put on great events like the Kids Fest and other Health Fairs. My wife has birthed two out of our four kids there. The other two were born in Overland Park, …
I took my mother into orthopedics. After the initial consultation they requested that she come back at 1pm. During both check in times and my entire time sitting in the waiting room (which exceeded 2 hours past the second “appointment”) I …
I would actually give zero stars if I could.
Horrible customer service. Er is a joke. Waited over 4 hours for son who had a head injury. Left and drive to KC. Have never seen ridiculousness in my life. …
Our ER and hospital were full so we had to find one that was close. Everyone was friendly and helpful, and the guy that was filling in for the doctor did an excellent job with my son. He was also very informative and professional. Think it was September 1st a.m. in the ER
My family and I have had great ER and routine care at Lake Regional. We’d recommend them to anyone without hesitation.
I have always went to this hospital all my life. I was there about 2am this morning for severe back pain, the triage nurse wad absolutely wonderful and so was my nurse in the room. The dr was dr Campbell and he has absolutely no bedside …
Came in with an abscess behind my groin and was COVID positive but Dr Mqueary and the care team took excellent care of me. I would definitely recommend this hospital to anyone. Everyone was polite and so nice. They saved my life and I cannot thank them all enough!
I went to Lake Regional because I was experiencing severe symptoms and felt terrible, turns out I developed an allergy to pollen this year which ive never had before. I was seen by the doctor with in 15 min, he ran a couple test to nail …
Newly renovated using updated surfaces & colors. Very clean. Very nice nurses. Nice facility.
I have had a number of outpatient procedures at this facility and each time was …
If I could give them 0 stars I would, absolutely the worst place to go when your in severe pain. I waited there for 4 hours crying in pain and people who were there 5 minutes got back. I never got seen and went home. Everyone was absolutely …
Went to the ER on a Friday morning. Got right in and was in a bed with an IV going in no time. Went from feeling stressed and in pain to a feeling of everything will be ok. ER Dr was very kind, and explained what the plan was. He even …
Absolutely the worst hospital. Waited 2 hours to be seen in the ER, then another 2 hours waiting on a scan, to then be told that Lake Regional didn’t have the surgeon, or capibility to treat my wife and we should try Columbia or a hospital …
I don’t know about the rest of the hospital but the cardiac and ICU are amazing. We went in for simple procedure and they told me that my husband needed a bypass surgery. We used to live in a bigger city where we had enough cardiac …
I guess it’s gotten better. They do have some great doctors and specialists on staff now. Most of the nurses act like they’re being helpful when they’re rude and disrespectful. Personally, I’d rather go to Jefferson city or Columbia then be treated at lake regional.
My mom recently had emergency surgery and a few days of recovery at Lake Regional. Because of Covid, only Dad was allowed to stay with her. I was surprised and extremely grateful to receive a phone call from a nurse part way through the …
My husband has been a patient of Dr. Grant Barnum for several years. This year has been the worst. I have trouble getting anyone to return calls, and for the past week have not been able to get anyone to answer the phone in the office. When …
Our experience here was great, I honestly don’t know why they only have 3 stars.. they deserve more. My husband and I were in from out of town when we had to come here. I’m used to St. Louis’ big, fancy hospitals and was really nervous to …
ER very slow and somewhat disorganized. It appears as long as you are breathing that they park you in the waiting room. My friend came in with chest pain 86 years old. They parked him in the waiting room for over 4 hours. Then took him back to draw blood. Oh by the way. He came by ambulance. Poor operation.
Communications with Records is awful. Called to get instructions to get my husband records and was told all I needed was the Authorizations disclosure. So I got it and filled it out. Drove 30 miles over to the hospital only to be …
They don’t have zero stars so I gave them 1 star! You hardly get an answer when you call, they never “know” an update to give you one on a family member, no hygiene, surgeon didnt follow up, nurses are rude, more that i can post but wont. Worst place I have ever had a family member in!
I would give zero stars if it would let me. This is the worst hospital I’ve ever been too. Had to go to a different hospital to get help also had to get a lawyer because of what happened to me here. If you want to live don’t go to this hospital.
If I could give zero stars i would. My fully vaccinated father had covid and went to the ER 3 times in 4 days because he just kept getting worse. He couldn’t breathe and his oxygen levels were alarmingly low..instead of admitting him and or …
I had to go to the ER on a Sunday morning at 5am due to stomach pain from my gallbladder. I was waiting for a ultrasound to check my gallbladder earlier in the week before and had not received one yet and I let them know this. The doctor …
ER room was freezing cold (60oF), laid waiting for admission for over 3 hours. PCU was clean and modern. Private room. Doctor Reveille very knowledgeable. Diane, 1st night shift nurse excellent. But weekend staff very different. Rotated …
AWESOME care and friendly staff THANK YOU so much!! We where on vacation other hospital could take notes on the service and fast help we received… Highly recommended!!
I fell and I went to the ER I was in extremely bad pain when I arrived. Took forever to get to a room.
We’ve had a Pandemic that were still struggling with. …
I have all my Dr.’s here and they are awesome and outstanding, but the ER check in people are not up to the job and the check in nurse she is a @#&#@ I’m sorry you have no right to be mean and think you are better than other people (Miss Dee)……
I was traveling from out of state. I had been bitten by a cat and was pretty certain I was going to be admitted and sure enough was. Everything’s wonderful here. The emergency room staff was very professional everyone I met was professional …
Called social services on my husband for something he didn’t do. Won’t ever come back to this hospital again. Kept my family in the room until 12am both of my kids we’re anxious to leave. I believe this hospital doesn’t deserve a star at all.
This is literally the best hospital ever… I have driven from 2 hours away knowing the care I would receive here would be above and beyond anything from a hospital closer to me. They truly care, are well educated & treat every patient like family. Love this hospital
I had good experiences in the past here, but this time it was terrible. Trish, Angela, and Colleen were the only ones to go above and beyond to make sure we were well taken care of. Outside of asking for water, everything else was a big …
My mom was life flighted to lake regional hospital on Saturday morning and was taken to the ICU. She has COPD and a few other medical issues and the icu medical staff have been doing a great job with her. She has been on the ventilator …
If I could leave zero stars I would. A year ago I had surgery the billing department is the absolute worst I’ve ever seen. I’ve been to third world hospitals where it’s easier to figure out what I owe. I received a letter from the state …
I wouldn’t give this hospital any stars but had no choice. This is the worst hospital I have ever been to. I would say there was only a totally of 3 staff members on the 2nd floor who cared about their jobs. The rest of the staff here are …
Emergent help after motorcycle crash was great but the 19 days of follow up care in the hospital was really subpar. They may have been understaffed, but a few of their nurses were not very alert to the needs of a completely immobile patient …
I think everyone’s ER experiences will vary. My experience was almost perfect. I would especially to give a shout out to Dr. Angela Clay, her bedside manner was amazing and her clarity while explaining things made the whole experience go …
I was a little nervous taking my granddaughter who is a baby to the Lake Er as the reviews aren’t very good. However it was the closer ER and it was a emergency. I was impressed they got us in immediately and the nurses we had were not only …
I was at Cox North in Springfield for 7 hours and still wasn’t seen so I called Lake Regional and was told there was nobody waiting to be seen so I drive 1 and a half and went to Lake Regional and there was no line!
Sad excuse for a hospital. I give them zero stars but had to give them atleast one in order to write this review! I’m currently in the birthing center, had my 4th baby today. The night nurses are absolutely horrible, ruthless, and do not …
It was very busy in the ER but I was seen, x-rayed and evaluated in efficient time. The problem was they did not provide me with a CD of the X-rays or a detailed report that my orthopedic surgeon needed to view without additional …
I got stitches on my knee that were poorly done and ripped the very next day from getting out of bed. I was charged over 1500$. A friend of mine had the same gash with less stitches and was charged 500$. Do with that what you will.
My dad was rushed to this hospital by ambulance. The EMT gave the intake staff, a female, his wallet. Tell me HOW his wallet ended up on Old Hwy 5 and not on his person or room? This happened on Saturday November 12, 2022 around 2am.
My grandma has been taken by ambulance to this hospital twice since February. I do not have enough good things to say about this hospital. The staff were very compassionate and caring towards my grandma and family. It only took a couple …
I broke my hip I was there I think for two weeks and the nurses and the doctors were beautiful outstanding the nurses came and brought me treats in the middle of the night I just want to say thank you very much to the nurses that took care of me in the rehab area when the power went off they were very very outstanding thank you
I need to thank Dawn in Medical Records for going above and beyond to help me get my x-rays and referral to a surgeon in TX so I can have surgery there this winter. She followed through to make sure they got my information and I already have an appointment in Texas. Thank you, Dawn.
Reading all these bad reviews boy howdy !!
I can say I’ve not had a bad experience at the lake if you think this hospital is bad try Rolla or lebanon I literally wouldn’t take my dog there.. …
Beware of this hospital. I didn’t get helped I got turned away for an mri and they sent me a 600 bill for it. I called to create a case since they didn’t provide the service I came in for and just turned me away and they denied it. Turns …
Love the professional and bedside manners as well as the whole staff as a professional care facility. Dr.FOX!! Thank you Sir. Foot Dr. And his beautiful staff. I might be able to run again one day and chase the wife around the house too.
Gotta say coming from a big city like Chicago and moving to Missouri the one thing that worried me was finding my family and myself a good PCP. The first recommendation I got was Lake Regional and I am beyond grateful for the recommendation …
I have always loved lake regional cancer center but never thought I would have to write a bad review on a new receptionist. Idk who she was but she was rude! I told her I was here to pick up my brother and gave her his name she said what …
Emergency Room visits aren’t fun, but it is possible to have a good experience. Lake Regional knocks it out of the park. Since moving to the Lake in 2017 – we’ve had to visit the ER only a few times, but everytime it was a positive experience and my family appreciates that.
Went there for my ear, have a bad infection, the doctor literally shoved the thing in my ear. Made it worse! asked the nurse for Tylenol and she said she will tell my nurse so he comes in with my medicine for my ear , no Tylenol. and I …
This place is scary. Please please if your reading this, go to St. Mary’s in Jeff city if you can make it. It’s 45 mins away. We went to this lake regional hospital first when my 8 month old son was in respiratory distress and they were …
came in yesterday at 5pm and had appendicitis. i suffer from severe anxiety and issues of the like and almost brought my service dog, but it was an emergency and i passed up. luckily, the environment was so calm and understanding, i felt …
I am very happy with this hospital! I have lived here 3 years. They saved my girlfriend’s life who is a retired nurse from Illinois, did a great job with my granddaughter that came through from a car accident by ambulance, and my brother …
My husband and I literally moved to the area a few days ago and I ended up in the ER. Compared to the many other ERs I have been to before, it was an excellent experience. They were caring and attentive from beginning to end. We were …
I had to visit the ER while at Lake of the Ozarks. I saw a Dr. Robert Eastman. They did an EKG, a chest X-ray, and gave me two Advil. The hospital billed me $1700 and then to my surprise I received a separate bill from Dr. Eastman (whom I …
I’d give 0 stars if that was an option! Customer BEWARE!!!! Lake Regional ER does not employ their own providers, so you receive two bills one from them and one from EMBCC. The physician charges are being charged to the patient at extremely …
While on vacation, we had to spend some time at the ER with my son due to high fever and abdominal pain. The care was absolutely AMAZING. The nurses were kind and patient. They truly have compassion for their jobs and care of the patient. …
The ER staff is wonderful! Even if they are super busy, they still make sure that their patients are well taken care of as well as truly listen to the patient. My symptoms and concerns were never dismissed which was very comforting in a time of distress.
I explained to our attending nurse in ER that my child has high anxiety and it didn’t matter it was as if they did their best to send her into a full blown panic attack. I actually had to get her out of there before she was pushed to far . …
My husband was recently an ICU patient for seven days and received exceptional care from the doctors, nurses and techs. I was very impressed by their compassion, positivity and knowledge. I am thrilled that we have a state of the art facility that is staffed with such amazing healthcare professionals!
The emergency triage, attendants were great. Dr. Warren Todd Cooper was fantastic. Compassionate, made things easy to understand, very thorough, and concerned about our concerns. Nurse Angie was great. She kept us informed on what was …
After 68 years of excellent health, I’ve was forced to visit the Lake Regional ER twice this year. Today, Dr. Cody Fox, performed surgery and inserted plates and screws to put me back together. I don’t have the adequate words to describe my …
I don’t normally post reviews on google maps but I had great experience at this ER. Everyone was very friendly and attentive. …