We are a full service urgent care, walk in clinic. No appointments are required. We provide emergency medical care for non-life-threatenging … See more
underwent a TB skin test for employment purpose. extremely nice and professional staff, would definitely recommend for routine care along with urgent care as well
Quick time from sign in to seeing someone. Very pleasant staff and very efficient. I’ll be back when needed. I can’t think of a better place for this type of care locally.
I’ve never been to an urgent that was so efficient. We actually saw a Doctor and not a PA and she sat with us for quite some time. Thank you Lake Scranton Urgent Care!!!!
Terrible service. Went to get a medical test done, and called me the next day saying they messed up my paperwork and that I need to come back and do it again. Nah, not at your place of business. Lawyer has been contacted.
Brianne was so helpful honest caring and kind….As a veteran and a civilian now she treated me beyond caring and was so professional professiona….also she gave me the guidance and knowledge of costs due to me not having insurance.Brianne …
very nice people and youre in and out within 30mins. most urgent cares ive been to just the wait time is 30mins! i recommend this location to all my friends & family
Let us sit there with a sick 1 year old for 45 minutes before telling us that even though their site says pediatrics, they don’t take kids under 5. Human decency doesn’t exist at this place.
After having a bad fall where I thought I broke my leg, I had my sister take me to ty urgent care facility where they took me in immediately, fortunately no one else was there… They took my stats, took some X-rays and reported I dint have …
I was treated professionally and respectfully from the minute I walked in. Wait time was short. I was given a thourough exam. I am a RN and I know good health care. I received it at LSUC . Thank you .
My elderly grandparents called to inquire about covid testing after being exposed and were told they would have to pay $400 per test since their insurance was not accepted. Unethical up-charging, shameful
Had a great experience here this past weekend and most certainly recommend this facility. Professional & friendly staff treat you like a person instead of a number. Facility very clean and modern unlike others in the area. I would most certainly use this facility again in the future.
I recently took my daughter here as our pediatrician could not fit us in. The staff was fantastic. They treated us as if we were part of the family. I highly recommend!!!
Very dismissive. Called right when they opened was told they would get back to me in a bit rather than make an actual appointment right then and there. Two in a half hours later call to check in and was told that i couldn’t be seen today. Ridiculous!
Fast, friendly and knowledgeable! I was in an out in 20 minutes and they’re facilities were new and clean! I will drive out of my way to come here for future urgent care needs 😊. …
This was – hands-down – the best urgent care experience I’ve had. Every single person was friendly, helpful, and caring. Thanks for helping me and my son!
They are getting one star for the nice operators that tried to assist me.I sat in my car for 40 min waiting to get a covid test and Noone even acknowledged I was even here. So now I’m sick and I hace to drive to another location terrible service.
My first time going there today n I was disappointed very friendly staff nurses the doctor she was very thorough to all to me Abt family history I’m very pleased if I need go there again I will ty to all of u keep up the good work
Really strange situation – the dr. assumed I was there to get antibiotics and continued to talk about the fact that I don’t need them. I could have done without the prequalification, all I wanted was to get some advice on how to get better. …
I went in for a pre-employment physical, everything was wonderful, everyone was so nice and I was in and out in a very timely manner. I would definitely recommend this place! From the girls who signed me in, to the doctor and everyone in between everyone was great!
We went to Lake Scranton Urgent Care earlier today to have a 90 year old woman checked out after a fall. There was no Doctor on site, and the receptionist didn’t have any idea when the Doctor would return. Doesn’t this scenario defeat the purpose of “Urgent” care???
I had fallen and hurt my rib last night .. A year ago I injured the same rib/ribs in an accident ..
The Lake Scranton Urgent Care is Great! As,soon as you walk in you are greater …
I would like to first start with a good review on the Chiropractor. He was one person in the office who seemed to genuinely be concerned With my boyfriends problem. My boyfriend went in to seek help and information on his back pain and the …
Says online that they take walk ins, I showed up and they do not take walk ins. Shouldn’t be able to call yourself an urgent care if you can’t take walk ins. There are so many other options in the area, glad I chose to go else where instead of waiting on their call list.
Walked in and out within 20 min. I realize not all situations can be handled as fast as mine but I was clearly in pain and was immediately seen by physicians assistant the the physician within 10 min of walking through the door. Thank you and I will be recommending your facility to everyone I know
I was a bird with a broken wing. Knew something was really wrong I pulled in and was treated with such warmth and grace, I truly feel blessed.
Dr. Kissolovage is who you want to be with when you feel scared and alone. …
My daughter and I had a wonderful experience at Lake Scranton Urgent Care. We had a very thorough exam, top notch doctors, nursing and staff. Will definitely return. Thank you Lake Scanton Urgent Care!
My son was given excellent care for a sports injury! Thank you to the whole team whose expertise really shown through. My 13 year old hurt his rib and family doctor said to take him to emergency room. I took him instead to Lake Scranton …
Highly recommend this facility. Every staff member, including the Doctor, was incredibly nice and very friendly. 5 star treatment and quick and efficient service. Great experience, especially given that I was not feeling my best. Thanks!
I visited this Urgent Care and was very disappointed with the service. I waited an hour to be called back, and then continued to wait in the examination room. I could not spend anymore time there, because I had other things to do throughout …
Clean, conveniently located, great staff. We have used Lake Scranton Urgent Care for the last few years and can only say good things about them. We have used them for everyday acute illnesses, xray (both child and adult), flu shots, and most recently, covid 19 antibody testing. Will NOT go anywhere else!!!
Let me just start out by saying that the “doctor” came into my exam room wearing a flannel shirt and sneakers! I thought this person walked into the wrong room – until she introduced herself as the doctor! I was floored as I have honestly …
One of the worst collection site for DOT Pre-employment drug screening!!! I sent one of our applicants for pre-employment drug testing on 07/26/2021 and he performed it that day, specimen arrived at the lab next day WITHOUT SIGNATURE from …
Called in the morning 20 minutes before the office was supposed to open to find out if they can assist with our issue before making the 40 minute drive. I was connected to the urgent after hours line. The representative told me that she …
As any medical facility, they require a mask, not a problem. But they refuse to provide a mask as is required and tell you to go get or buy one. Then they get crazy rude. They also don’t get their phones back from an answering service until over 30 mins past opening.
When I couldn’t get an appointment with my regular doctor for a sick visit, Lake Scranton Urgent Care was there for me! Friendly and caring staff! The doctor was very professional and kind. I would highly recommend this office! Thank you for the quick and easy service!
I had occasion to utilize Lake Scranton Urgent care very recently and found that All of the staff are very friendly and very professional. Dr Jill is great, extremely knowledgeable and professional !! The facility is very nice, very clean. I would utilize this Urgent care ANYTIME. I can not recommend them Highly enough!!
I had a close friend call me after trying to get help here. I was upset with what my friend said happened and the very different story the clinic had. I wasn’t there, so won’t go on about that except to say that the receptionist I talked to …
I took my 11 year old son this morning for a wrist injury endured during football practice last evening. The receptionist was very courteous and got us checked in in a timely manner. We were taken back quickly and seen by a nurse …
DO. NOT. GO. HERE. I went to this urgent care following an issue I had with my ear. The doctor decided to flush my ear out TWICE resulting in him rupturing my eardrum. After the the doctor flushed my ear he preceded to tell me that my ear …
I went there and received the most efficient and helpful care. My girlfriend who was with me at the time went in too and they looked after her well. We were there for about half an hour max
Had to be tested for Covid-19 a few weeks back..they made the entire process super easy. The people were very friendly and got me in and out in no time helped me understand all my options…all in all terrific experience would definitely …
This Urgent Care facility is excellent! We received a warm welcome from everyone we met, the registrar, the nurse, the physician, as well as the medical student! The service was courteous, professional and speedy. I highly recommend this facility!
Clinicians were friendly and genuinely friendly. I personally give them 5 stars. Unfortunately the receptionist was less than accommodating. I give the receptionist 1 star. She clearly lacked personality and seemed too busy with her …
This was my first visit to this type of facility. I was miserable and thought I had the flu. I thought I’d give it a try instead of spending 3 or 4 hours waiting in the emergency room. The staff was efficient and friendly. I saw the …
My 7 year old daughter had a tick that was very deep in her neck. The care that we received was outstanding. The nurse we had saw how upset/scared my daughter was. She went to her purse and brought back a set of stick on Halloween nails to …
Showed up and called. Explained my non emergency issue. This location refused treatment. Said to contact family physician or go to the ER. This type of treatment is what bottlenecks the ER from seeing patients that are really in need. …
Went there today with my brother in law. The staff was very friendly and informative. The office was clean and very inviting. Our wait time was short we were called back in less that 15 minutes 😱. In addition to the support staff being very …
The Dr who saw me was very friendly and helpful. She printed out 2 different medications I could chose from and what the cost would be at several different pharmacies so that I could find the cheapest deal. She also printed out a coupon for me.
So they are a walk in clinic, but you need an appt if your kid is sick.Hmmmmmmm🤷, so went back after 5 months, now I can’t be seen do to the insurance I have. That’s funny. …
Waited almost 2 hrs to be seen when I decided to leave they were closing lights were out and doors were locked they almost closed while I waited in room nobody checked to see if their was any patients left there excuse was they were so busy and that this happened before if i can give 0 stars I would. Thank
My husband and I went to Lake Scranton Urgent Care for our Covid tests. They got us in quickly and had our results back to us within 2 hours. The nurses and doctors were super nice and the whole process was made easy!
I had an issue and I was visiting from out of town. The entire so was so helpful, kind and friendly. I was nervous about going to urgent care from past experiences at different places but this was an excellent experience. The doctor knew what was wrong immediately and answered all of my questions.
I have never had worse service at an urgent care. The staff was disorganized and incredibly rude to every patient especially the woman at the front desk. If I wasn’t assigned to take my test at this site, I would have left over the way I was treated. Stay as far away from this place as possible.
Yesterday 12/7/22 I had the pleasure of being treated by Amanda Crambo Nurse Practitioner. She went WAY ABOVE what is excepted of her to aide me in my issue. By far the best service I have had from anyone in ANY industry in a VERY long …
Need more experience
Always great care
No waiting…friendly staff..
Quick, fast and wonderful service.
Very friendly staffs ..great service
Great Staff from Secretary, Nurses to Doctors!!
Fast, Quick and Easy. Very knowledgeable staff.
Very clean facility, with a caring, knowledgeable staff.
Never a huge long wait , staff is professional and is always very helpful
Forgot to give me a vision test with my physical and then when I called to confirm this they hung up on me….
Everyone polite and pleasant. Seen quickly. Situation resolved
Excellent, professional and efficient staff. Would recommend!
Every one is very nice, efficient and knowledgeable. Great asset for the community
Wonderful place to go too, they tool care of my daughter was sick 🙂
No waiting, was in and out within 45 minutes. Dr.Kisolovich was absolutley fantastic.
The staff was professional and compassionate. Definitely would recommend to friends and family
Best experience in a long time. Clean clean clean. Much more personal attention then an ER. Sweetest staff .
Personnel was polite and caring. I was seen quickly. Waiting times were very reasonable.
The doctor has the worst bedside manner I have ever experienced. Avoid at all costs.
Staff was very nice and courteous. Dr. Was very nice, knowledgeable and explained everything. Quick service.
Great experience. Very pleasant staff and compassionate to my medical needs. No waiting at all.
Dr. Robinson did such an amazing job, and was such a wonderful personality that I almost hope to get injured again.
underwent a TB skin test for employment purpose. extremely nice and professional staff, would definitely recommend for routine care along with urgent care as well
The place is very clean and affordable. My son’s stitches were a fraction of the cost I would have paid at a hospital.
Quick time from sign in to seeing someone. Very pleasant staff and very efficient. I’ll be back when needed. I can’t think of a better place for this type of care locally.
I’ve never been to an urgent that was so efficient. We actually saw a Doctor and not a PA and she sat with us for quite some time. Thank you Lake Scranton Urgent Care!!!!
Terrible service. Went to get a medical test done, and called me the next day saying they messed up my paperwork and that I need to come back and do it again. Nah, not at your place of business. Lawyer has been contacted.
Brianne was so helpful honest caring and kind….As a veteran and a civilian now she treated me beyond caring and was so professional professiona….also she gave me the guidance and knowledge of costs due to me not having insurance.Brianne …
This facility is in a great location! The staff are very professional and caring, and you don’t have to wait 2 hours to get seen by a doctor!
very nice people and youre in and out within 30mins. most urgent cares ive been to just the wait time is 30mins! i recommend this location to all my friends & family
Yeah I don’t understand they won’t see you for pain in your stomach Or headaches
They will tell you that you need to go to the hospital.
The staff was very friendly and helpful at my visit. I will use their services again when needed.
Let us sit there with a sick 1 year old for 45 minutes before telling us that even though their site says pediatrics, they don’t take kids under 5. Human decency doesn’t exist at this place.
After having a bad fall where I thought I broke my leg, I had my sister take me to ty urgent care facility where they took me in immediately, fortunately no one else was there… They took my stats, took some X-rays and reported I dint have …
I was treated professionally and respectfully from the minute I walked in. Wait time was short. I was given a thourough exam. I am a RN and I know good health care. I received it at LSUC . Thank you .
My elderly grandparents called to inquire about covid testing after being exposed and were told they would have to pay $400 per test since their insurance was not accepted. Unethical up-charging, shameful
Fantastic place the staff & Nurses are friendly and the doctors are extremely educated and caring about the patients!
Had a great experience here this past weekend and most certainly recommend this facility. Professional & friendly staff treat you like a person instead of a number. Facility very clean and modern unlike others in the area. I would most certainly use this facility again in the future.
I recently took my daughter here as our pediatrician could not fit us in. The staff was fantastic. They treated us as if we were part of the family. I highly recommend!!!
Very dismissive. Called right when they opened was told they would get back to me in a bit rather than make an actual appointment right then and there. Two in a half hours later call to check in and was told that i couldn’t be seen today. Ridiculous!
Fast, friendly and knowledgeable! I was in an out in 20 minutes and they’re facilities were new and clean! I will drive out of my way to come here for future urgent care needs 😊. …
This was – hands-down – the best urgent care experience I’ve had. Every single person was friendly, helpful, and caring. Thanks for helping me and my son!
They are getting one star for the nice operators that tried to assist me.I sat in my car for 40 min waiting to get a covid test and Noone even acknowledged I was even here. So now I’m sick and I hace to drive to another location terrible service.
My first time going there today n I was disappointed very friendly staff nurses the doctor she was very thorough to all to me Abt family history I’m very pleased if I need go there again I will ty to all of u keep up the good work
Really strange situation – the dr. assumed I was there to get antibiotics and continued to talk about the fact that I don’t need them. I could have done without the prequalification, all I wanted was to get some advice on how to get better. …
I went in for a pre-employment physical, everything was wonderful, everyone was so nice and I was in and out in a very timely manner. I would definitely recommend this place! From the girls who signed me in, to the doctor and everyone in between everyone was great!
We went to Lake Scranton Urgent Care earlier today to have a 90 year old woman checked out after a fall. There was no Doctor on site, and the receptionist didn’t have any idea when the Doctor would return. Doesn’t this scenario defeat the purpose of “Urgent” care???
I had fallen and hurt my rib last night .. A year ago I injured the same rib/ribs in an accident ..
The Lake Scranton Urgent Care is Great! As,soon as you walk in you are greater …
Waited 40 minutes in the exam room for the nurse to diagnose me with foot pain and then I left.
I would like to first start with a good review on the Chiropractor. He was one person in the office who seemed to genuinely be concerned With my boyfriends problem. My boyfriend went in to seek help and information on his back pain and the …
Says online that they take walk ins, I showed up and they do not take walk ins. Shouldn’t be able to call yourself an urgent care if you can’t take walk ins. There are so many other options in the area, glad I chose to go else where instead of waiting on their call list.
Walked in and out within 20 min. I realize not all situations can be handled as fast as mine but I was clearly in pain and was immediately seen by physicians assistant the the physician within 10 min of walking through the door. Thank you and I will be recommending your facility to everyone I know
I was a bird with a broken wing. Knew something was really wrong I pulled in and was treated with such warmth and grace, I truly feel blessed.
Dr. Kissolovage is who you want to be with when you feel scared and alone. …
My daughter and I had a wonderful experience at Lake Scranton Urgent Care. We had a very thorough exam, top notch doctors, nursing and staff. Will definitely return. Thank you Lake Scanton Urgent Care!
My son was given excellent care for a sports injury! Thank you to the whole team whose expertise really shown through. My 13 year old hurt his rib and family doctor said to take him to emergency room. I took him instead to Lake Scranton …
Woman at the desk turned us away said they can’t treat a cough
Highly recommend this facility. Every staff member, including the Doctor, was incredibly nice and very friendly. 5 star treatment and quick and efficient service. Great experience, especially given that I was not feeling my best. Thanks!
I visited this Urgent Care and was very disappointed with the service. I waited an hour to be called back, and then continued to wait in the examination room. I could not spend anymore time there, because I had other things to do throughout …
Clean, conveniently located, great staff. We have used Lake Scranton Urgent Care for the last few years and can only say good things about them. We have used them for everyday acute illnesses, xray (both child and adult), flu shots, and most recently, covid 19 antibody testing. Will NOT go anywhere else!!!
Let me just start out by saying that the “doctor” came into my exam room wearing a flannel shirt and sneakers! I thought this person walked into the wrong room – until she introduced herself as the doctor! I was floored as I have honestly …
One of the worst collection site for DOT Pre-employment drug screening!!! I sent one of our applicants for pre-employment drug testing on 07/26/2021 and he performed it that day, specimen arrived at the lab next day WITHOUT SIGNATURE from …
Called in the morning 20 minutes before the office was supposed to open to find out if they can assist with our issue before making the 40 minute drive. I was connected to the urgent after hours line. The representative told me that she …
As any medical facility, they require a mask, not a problem. But they refuse to provide a mask as is required and tell you to go get or buy one. Then they get crazy rude. They also don’t get their phones back from an answering service until over 30 mins past opening.
When I couldn’t get an appointment with my regular doctor for a sick visit, Lake Scranton Urgent Care was there for me! Friendly and caring staff! The doctor was very professional and kind. I would highly recommend this office! Thank you for the quick and easy service!
I had occasion to utilize Lake Scranton Urgent care very recently and found that All of the staff are very friendly and very professional. Dr Jill is great, extremely knowledgeable and professional !! The facility is very nice, very clean. I would utilize this Urgent care ANYTIME. I can not recommend them Highly enough!!
I had a close friend call me after trying to get help here. I was upset with what my friend said happened and the very different story the clinic had. I wasn’t there, so won’t go on about that except to say that the receptionist I talked to …
I took my 11 year old son this morning for a wrist injury endured during football practice last evening. The receptionist was very courteous and got us checked in in a timely manner. We were taken back quickly and seen by a nurse …
DO. NOT. GO. HERE. I went to this urgent care following an issue I had with my ear. The doctor decided to flush my ear out TWICE resulting in him rupturing my eardrum. After the the doctor flushed my ear he preceded to tell me that my ear …
I went there and received the most efficient and helpful care. My girlfriend who was with me at the time went in too and they looked after her well. We were there for about half an hour max
Had to be tested for Covid-19 a few weeks back..they made the entire process super easy. The people were very friendly and got me in and out in no time helped me understand all my options…all in all terrific experience would definitely …
This Urgent Care facility is excellent! We received a warm welcome from everyone we met, the registrar, the nurse, the physician, as well as the medical student! The service was courteous, professional and speedy. I highly recommend this facility!
Clinicians were friendly and genuinely friendly. I personally give them 5 stars. Unfortunately the receptionist was less than accommodating. I give the receptionist 1 star. She clearly lacked personality and seemed too busy with her …
This was my first visit to this type of facility. I was miserable and thought I had the flu. I thought I’d give it a try instead of spending 3 or 4 hours waiting in the emergency room. The staff was efficient and friendly. I saw the …
My 7 year old daughter had a tick that was very deep in her neck. The care that we received was outstanding. The nurse we had saw how upset/scared my daughter was. She went to her purse and brought back a set of stick on Halloween nails to …
Showed up and called. Explained my non emergency issue. This location refused treatment. Said to contact family physician or go to the ER. This type of treatment is what bottlenecks the ER from seeing patients that are really in need. …
Went there today with my brother in law. The staff was very friendly and informative. The office was clean and very inviting. Our wait time was short we were called back in less that 15 minutes 😱. In addition to the support staff being very …
The Dr who saw me was very friendly and helpful. She printed out 2 different medications I could chose from and what the cost would be at several different pharmacies so that I could find the cheapest deal. She also printed out a coupon for me.
So they are a walk in clinic, but you need an appt if your kid is sick.Hmmmmmmm🤷, so went back after 5 months, now I can’t be seen do to the insurance I have. That’s funny. …
If your doing by appointment don’t keep your name urgent care.All urgent care do walk-in accept your walk in.
Waited almost 2 hrs to be seen when I decided to leave they were closing lights were out and doors were locked they almost closed while I waited in room nobody checked to see if their was any patients left there excuse was they were so busy and that this happened before if i can give 0 stars I would. Thank
My husband and I went to Lake Scranton Urgent Care for our Covid tests. They got us in quickly and had our results back to us within 2 hours. The nurses and doctors were super nice and the whole process was made easy!
Your website should state that you need an appointment if you’re sick. I drove an hour round trip for no reason, thank you….
Generally good, but I went in with sudden hearing loss in my left ear and was told that its probably middle ear since there is “no ear wax in there” …
I had an issue and I was visiting from out of town. The entire so was so helpful, kind and friendly. I was nervous about going to urgent care from past experiences at different places but this was an excellent experience. The doctor knew what was wrong immediately and answered all of my questions.
Visited for a pre employment drug screening. The staff was polite.
The toilet was filthy, seat up with urine splattered. …
I have never had worse service at an urgent care. The staff was disorganized and incredibly rude to every patient especially the woman at the front desk. If I wasn’t assigned to take my test at this site, I would have left over the way I was treated. Stay as far away from this place as possible.
Yesterday 12/7/22 I had the pleasure of being treated by Amanda Crambo Nurse Practitioner. She went WAY ABOVE what is excepted of her to aide me in my issue. By far the best service I have had from anyone in ANY industry in a VERY long …