Lakeland Behavioral Health System is a regional center for child and adolescent behavioral health. Children and adolescents are treated in both acute care and residential settings. Acute services are provided to ages 3-17. The residential treatment program is designed for youth ages 9-20, and includes a specialized tract for males with sexually maladaptive behavior. Lakeland Behavioral Health System features a fully accredited school for the education of both regular and special education students. Recreation activities include a pool, indoor gymnasium, exercise room, vegetable garden and two outside playgrounds.
| Sunday Open 24 hours Monday Open 24 hours Tuesday Open 24 hours Wednesday Open 24 hours Thursday Open 24 hours Friday Open 24 hours Saturday Open 24 hours |
440 S Market Ave, Springfield, MO 65806
Have signs outside that say they are hiring, have ads on indeed posted everywhere plus new listings everyday, but wont hire anybody? Ive called up here 3 different times to check on my application and nothing they just say they will call me …
Horrible place .
Very good.
Juvy that you have to pay for
Great so far
I have no words for the way I was treated here.
Bad staff food was below anything I eat rather eat road kill cold asf
This place is nothing but a Joke I will never send my kid back to this place A big Joke …the staff is a joke…..
This place is a dam joke they physical abuse my son in 2009 and my daughter was there in 2012 and the doctor and staff took custody of her this place is a dam joke they do not help any kid out
I will never send my child back there.
got what i “needed” and got out. hope the people i knew there are doing well because i know im not
They have 0 control over other patients it seems, but overall they are okay.
Staff yells at the kids. How is yelling at mentally unstable children supposed to mentally help them?
Cussing, torture. Locked away. This is supposed to be a inpatient system?!
This is a sad excuse of any of that.
Please do not send anyone here they abused me and they treated the kids alful i watched them hit little kids please listen send them other places like TLC this is an alful place i still have nightmares of what they did to me
So I was not happy about items coming up missing of my kids stuff further more it was staffing.
i hope they see this <3
Good staff really helped. Food sucks. Your pretty much in jail but better staff.
Rude rude and very unprofessional staff.
My God how is this place still open?
THIS IS THE WORST PLACE EVER. I CANNOT BELIEVE THAT THEY AREN’T SHUT DOWN! UNORGANIZED, FILTHY, RESTRAINING OF CHILDREN, LOCKED ROOM TIME OUT, BUGS IN THE FOOD. THEY WANTED TO MEDICATE MY 14 YO NIECE AFTER THE ONE AND ONLY SESSION SHE HAD …
Great people who understand the importance of mental health in our daily lives!
Worse place ever been there 3 times around 2014-16 the place was cold food nasty and rude staff and plus place was falling apart was 14-16 years of age
Used to work here I seen where kids where yelled at for even nodding there heads at me I hope the kids are ok because this place all they want is money
Not only did my son not benifit from the stay there they lost all his clothing but one outfit and i cant seem to get it back. This place is a joke.
I’m greatly concerned, my daughter was placed there 2 days ago. Why are everyone of these reviews bad. I believe this place needs a investigation asap!
We had a great experience with the staff for our daughter’s stay here. The staff continued to follow up and make suggestions that truly worked for our family.
My son was at lakeland behavior health system residential and he was there for 10 months and I give them a zero a kid had told staff that my son and 2 other kids where going to start a big fight with everyone and they where not going to do …
My son got the much needed help at your hospital. He is doing very well since coming home. Thanks for taking the time with him to work through his needs.
Horrible place.
Some of the staff would torment and would aggravate clients into attacking them only to have him injected and put to sleep for something they started. …
This place made me want to die. I hated it. On top of the horrible treatment I found fleas on me while I was staying there. Disgusting and over whelming place.
Welcomed by friendly staff. Appeared to be the real deal. Needed psychiatric re-evaluation. Dr/facility not licensed or certified to prescribe the antipsychotic drugs necessary for evaluation. This was a wasted week!
I worked there for two and a half years. Since they became a for profit company, everything is falling apart. Roaches, cheap supplies, uneducated employees, resulting in an 82% turnover for 2014. On July 29 2015 someone died because they …
My son has been here for 3 months and have not helped one bit and have allowed him to gain 20lbs so that he is obese. A lot of other stuff as well. He’s 12, I would not send your kids there!!
HORRIBLE PLACE FOR KIDS! Besides being filthy and pourly ran, they have a male staff member who works night shift that is innapropriate with the girls!! When I informed them they said they’d do an “investigation” an move him floors. THEY …
horrible food. treat patients like trash and many more things
They never return you calls.
They didnt run a blood test on my child and put my child on a medication that controls heart rate and bloodpressure. With out running a BLOOD TEST. THEY COULD KILL A PERSON BY DOING SO!!!!
Never again ….
My niece was admitted to Lakeland Behavioral Health on September 12, 2018. Like many people on here, I read the reviews and it made me physically ill. To say I was worried was an understatement. She was admitted on a Wednesday and that …
All staff I’ve met are compassionate and caring. They definitely seem to have the childrens’ best interests at heart. Good folks!
My advice to any parent or guardian do not send your children or child here or any child in your care do not send them here they are unfair to employees and some of the employees mistreat the children. This place needs to be exposed for everything that goes on behind closed doors
This place gave me nightmares. It’s almost like they want to imprison you. We had code green called on fourth floor all the time cause the staff can’t handle kids. Oh yeah theifs everywhere don’t leave shoes up there. Someone stole my nikes. Never were found. This place didn’t help it made everything worse than it was.
My 13 year old son was there for 5 months. He is a much better person because of his therapist at Lakeland. I recommend it for families struggling with teens that need a theraputic setting.
My daughter just got out and it was horrible! Rude nurses, bad food, cold water, cold rooms, aide threatening kids…mr mackie, and miss cassie, and miss Joanne were great though
when my daughter was there they overdosed her on sedatives and nearly killed her! a staff member broke three of her ribs and fractured her left arm. They verbally abused her aswell. Now she has PTSD and night terrors. They were suppose to help with her depression but only made it worse!
I had my daughter placed in Lake land. I have talked to the doctors, and they helped my child. This was 2 yrs ago. My child has been the best now at school. It is going on 2 yrs an she had done a huge turn around.
Awful place. Covered in bugs. Absolutely no good decent place to sit during visitation. We sat in the floor. I was the patient. When i left i couldn’t even dress myself due to all the medication i was precribed! I was 14 now 20 and still scared and worried about the children here
I was there for 9 months thay shot tranquilizers, hit, slap, look the other way during a fight if u weren’t a favorite u where at the bottom of the food chain speaking of food ONLY A STRICTLY 2000cal THERE FOOD I WOULDN’T EVEN FEET IT TO ANY ONE OR THING NO FOOD WAS A PUNISHMENT!!!
A horrible place! The counselors there don’t even try to work with you they give up on you so easy! The place is just filthy it’s like they don’t even clean it, out of all the staff members I encountered only two of them were polite and …
I stayed there for about a week back this March for treatment, and man, it was not great. It seemed like almost none of the staff wanted to be there, there were no chairs in the main area, cramped spaces, freezing rooms, and in general it wasn’t a very positive environment.
The only thing that was a benefit for us is the transport to and from Lakeland. I was not kept informed about anything while my granddaughter (I have custody of her) was there. I was told she would be there at least 2 weeks and she wasn’t …
I was put in Lakeland march 2016 and it was horrible, first when you get there they strip you naked to “inspect you for scars” then you are put in what is practically a prison uniform and you are treated like a prisoner you will most likely …
I think it’s awful that a parent can’t call to ask a nurse about their child after 6pm. Mr. Terry on 3 South, I think that a parent should be able to ask about a minor child when they feel necessary, especially when they weren’t even …
I was 10 when I was placed here. They said you can see your family if your good, that doesn’t work I went 2 weeks without seeing my family, cause they lied to my mom. They locked me in time out when I first got their they said it was for …
I went to this hospital when I was a teenager and the doctor there put me on 600mg of Trileptal twice daily even though it wasn’t right for me and left me on the verge of overdose every day.The staff didn’t seem to care and the main …
was a patient at lakeland for 4 months last year. from 04.27.16 – 08.25.16 . i had experience on the integrity unit, as well as 2S & 4S . overall , my experience was horrible and traumatic . the staff would actually call you names, and give …
Terrible!! This is supposed to be a four month program I was at for eight months! The staff members act like it’s highschool and buddy up to (or crush with) the underage patients! The place is filthy, everyone is testing you nonstop just to …
Rachel, the social worker, is very kind, compassionate and truly cares for the patients. She has went above and beyond to help my son find the answers to his problems. She is sympathetic to my hurt, struggles and emotional pain. I’m thankful for her and her assistance.
I would give 0 stars if possible. I worked here for a year and it was the worst time of my life. The staff spread terrible rumors about each other and steal patients items. The management is TERRIBLE at their jobs. They don’t give breaks …
Worst 6-7 months of my life. I was sent here under FALSE accusations from my abusive father who is now facing legal consequences because of it. They did not bother to listen to anything I had to say about anything. If I cried, if I got …
Went here Mr Brian and Ms Nikki are the best staff at 2 south.
They kicked my son out because insurance stopped paying even with 3 psychiatrist saying he needs to be in a residential home because his actions. The DON Randy said himself the psychiatrist up there changes things to get Ins to pay and im …
As a patient that recently discharged I can say that there were alot of hiccups undergoing treatment here, the most notable annoying thing was the frequent loud noises which basically triggered everyone. But in my experience here, when I …
Seeing as I was a patient in lakeland at one point, I believe I may have a bit more insight on the hospital than some of these “parents” leaving other reviews. The hospital’s programs, from what I’ve experienced, are very effective. Their …
My son recently had a stay here. I am a nurse and was terrified at the thought of my son being in someone else’s care. I took him myself. I called several times a day to talk with staff about my son’s care. I called my son daily. I visited …
We took our son there. He spent 8 days. Daily calls sometimes didn’t go thru and I wanted to know everyday he was ok.thank you. I spoke to a psychiatric Dr. One time. The food wasn’t enough and my son was hungry amd the food wasn’t the best …
My 89 year old husband was here for 6 days and was transferred back to Mercy with chest pains. When they called me I got there before they called the ambulance to find him smelling badly . They had bathed him but one time. Because of the …
Besides the food being atrocious for anyone it was especially bad for me as a diabetic. They had to pump me full of insulin besides my metformin just to keep it in the 200s. So I suggest somebody get on the ball and get some experts in …
I admitted my son here for acute care. He is 7 years old. I had thought of continuing with long term treatment until the unthinkable happened. His therapist called to do family therapy and told me she discussed with my son what would …
I wasn’t happy about how they told me that the patient would be considered for longer stay and I wasn’t happy when they returned home with the patient because no one communicated with me on who was bringing the child home or what …
Rating a zero should be an option. I sent my son here for help, because the social workers have so much power my name was dragged through the mud all the way up the ladder. I did everything I was asked and because the social worker didn’t …
I am not pleased with the service provided my granddaughter. I understand the immediate circumstance she was admitted under. Although it didn’t appear any conversations including her ADHD behavior and talk of suicide were included. I do …
Our son was admitted for 2.5 days. Upon the arrival of our 10 year old son Lakeland called childrens protective services and REPORTED bruises on his legs. Yet the Joplin police department and Joplin public schools had him handcuffed and 3 …
I’m having a hard time getting in touch with anyone who can have a student’s transcripts sent to her current school.
I sent my daughter here, thinking that she would get the help that she needed. Instead, she got the complete opposite. The staff are flat out rude, not only to me, but they talk to these kids and treat them horrible. My daughter felt …
One of the staff members fractured my sons wrist. They waited days to tell me about it. He sprained his ankle they didn’t call me I had to call them. And last there was a fight I was told he needed stitches upon questioning the nurse I …
I was at Lakeland last year for almost a month. I was on 4S. Some staff was caring (Ms. Kim), some staff was not. As soon as you get there, they make you get naked to “check” you. I was wearing a hospital gown with nothing underneath, so …
I wish I could give them 0 stars. I recently wrote an article about my experience there. I will say, and I have more than enough proof, as my mom is an attorney (I was 17 at the time and STILL have diagnosed PTSD from that experience), that …
This was the worst place we could have sent our daughter for help!
We never spoke with a doctor. They never discussed what their thoughts were on why our daughter was having her problems. They even had her sign herself out …
They are releasing her even though I know she isn’t she stated it on the phone last night that isn’t recorded . I have pleaded with them because I know she isn’t ready but they don’t care. I stated if she comes home and dose it again …
There was very little communication about my adolescent son unless I spoke to administration, and several things were hidden from me only for me to find out later. I found out over 24 hours after my son was put on suicide watch, at least a …
This place is a prison for kids. I did not like most of the staff, and can not trust them. They “give” them an allowance to teach them responsibility and they can spend it or save it and take it with them when they leave, well you better …
One of their employees Zachary john Harrington bullies people on Facebook stay away from this place with your kids if they are going to employee people like that
I would give them 0 stars but only have the option of 1. My niece was sent up there for suicidal tendencies. They kept her for 14 days 2 of which she was hospitalized which I now think was due to overdosing her on sedatives. When she came …
This facility traumatized me. It was rare that the staff would acknowledge you and I left shaking begging my mom to never send me back. The beds were like pool floaters on a wooden box with no pillow and the “bed” was so worn down I still …
My child was admitted to Lakeland. The staff was great, they consistently made contact with me about my child’s progress and with any concerns. They helped me to set up outpatient therapy in my rural area before discharge. My child also …
I was place here after a failed suicide attempt and stayed a week. It was HORRIBLE. They took me off of my current medication and put me on a medication not ment for children WITHOUT consulting my dr or my Guardian and it made me ten time …
I was in there August 2021 for almost a month I was on three North witch was not to bad but then moved to four South and I was accused of faking tics/Tourettes they told my family misinformation about your eyes the food is horrible and the …
Attended here a few months before my 18th birthday, and was the oldest kid there. I was struggling heavily to get through their treatment, because it hardly was that. The building is old brick, which looks like it could collapse any second. …
My daughter was having some issues mentally and in school.She was here for 1 week and I was able to talk to her once a day in the evening. She was put on medication to control her anger and she was visited by several trained professionals. …
Better than first time however as parent’s of a minor it was difficult getting any info from the “provider” doctor. Never met or spoke. Very well protected. Med change without our knowledge. Therapist seemed to connect well with child. …
I was here a year or two ago after an overdose attempt in middle school. The counselors were bullying to me after I came off the stretcher and I was trying to figure out where I was. Most of the time I was a good kid to get out faster, but …
While the counselor’s were more or less nice to me, some were definitely not qualified. Yes, some of the kids werent great, obviously, but the counselors often would make fun of and straight up bully the kids, especially the most mentally …
This so called behavioral health facility promised to get my Father’s medications regulated. Before he went into this facility, that morning I showered him, and he ate full breakfast. He went into the Senior unit and at 25 days in his …
I was here maybe a year or two ago for suicidal thoughts. It was horrible. I hated it there. They lost my clothes. Gave me others underwear. Gave us little amounts of shampoo and soap. The food was cold. Some wasn’t even cooked all the way. …
Horrible. Do not recommend. If I could give 0 stars I would. Staff where rude besides a rare few and the nurses gosiped about the patients they intentionally escalated the clients and they make the clients sit it “transition anytime they …
FIRST, THERE SHOULD BE AN OPTION TO GIVE MINUS OR NEGATIVE STARS! DO NOT SEND ANYONE YOU LOVE TO LAKELAND! DO THE RESEACH AND CHOOSE ANOTHER FACITLY. MY DAD WAS BASICALLY IN PRISON! …
There should be a zero star option. This place is horrible. Lack of communication. Never got to talk to the doctor. Was never involved or notified of treatment team meetings. …
If your child is in need of mental help, do not let the doctors recommend this place. When I was 10 years old I went here for suicidal thoughts. The place was absolutely horrible. The other kids were allowed to curse without the staff doing …
Guys I was at Lakeland when I was 16 I had these friends their names where Jenna Maddie rose and Karissa if you know who these people are please tell them I am trying to contact them
I worked as a driver/ Patient Transporter. As far as the hospital or staff i couldn’t rate anything BUT as far as their drivers being in charge of getting your children to and from the hospital. Do it at your own risk, their drivers text …
This place was terrible. I was here a few times at the beginning of the year. They treated me like garbage. Let me explain briefly a few things that had happened each time I was there. I am a teenager and was set on the little kids unit …
This place was horrible all you do is sit in transition most the time and when it would be time to eat the food would be cold or I would find a hair in my food the food was disgusting, you barely got privacy when your taking a shower and …
If I could give negative stars I would, I went to Lakeland a few years ago. They made us sit in “transition” most of the day. When I became friends with a previous staff member, she told me that all the staff were told to use this as a …
An absolute garbage of a psych hospital. Staff are so rude and disrespectful towards patients. While I was here the only person I felt actually cared was my therapist. If you want your mental illness to get worse, go here. DO NOT send your kids here please.
I am currently 15 years old and I went there when I was 10 they were very unsanitary and had disease outbreaks I told the nurses I wasn’t feeling well so they gave me a small tub and sent me on my way later that day my parents came to visit …
My child was admitted then placed with a roommate with flu at the end of the first day. She stayed in quarantine until the fourth day, then she was discharged after getting no help other then an initial talk with the therapist. …
Witnessed abuse in a daily basis. I’ve been there at least 5 times and after the 3rd they knew who I was and would like to mentally and sometimes physically abuse me. I was 12 and as a consequence, one day I was sent to the older teen side …
2015. I was only 14. I wanted help but instead this place caused trauma. After being released I was diagnosed with ptsd because of the experience… constantly cold, watching being showered, having to be stripped in front of an adult I didn’t …
Corporate doesn’t have feet on the ground and has unrealistic expectations of an employee roster of mostly minimum wagers (or close). …
SO unsanitary and the staff is unbelievably disrespectful. when i went there i was just trying to get my treatment done and leave but the staff there was making that very hard and kept saying unnecessary stuff that would make patients mad. …
Went here as a child and I seen so many instances where the staff would pick on patients and escalate situations to make them act out and get in serious trouble. Not only that but the therapists and psychologists will absolutely force feed …
While I have never been admitted here, I have known too many people that unfortunately have. They all share the same bad experience. Abusive staff, forced to take medications that aren’t right for them, personal belongings being stolen. …
My daughter was admitted here for 5 days. She was put in 4S and had a good experience as a whole. She got the help she needed and I was informed the whole time. She really liked Ms Mitchell and Ms S. Food sucks and it was cold were the …