Radiologist group providing quality diagnostic and interventional radiology services in Manitowoc since 1972. Currently servicing Holy Family … See more
The experience at Lakeshore Radiology went well, everyone was very nice. The reason for the low score is when I tried to pay my bill, I was on hold for a total of 24 minutes. I gave the 1st person the information, then was asked by a 2nd person the same information. It took over a 1/2 hr. to pay the bill which is ridiculous.
I also have had this same experience with this facility. I never got a statement and all of a sudden I get a call from collections. I don’t even think Lakeshore Radiology even submitted my info through my insurance!
And trying to call them is also a terrible experience.
Poor billing practices. I missed my payment because apparently my bill went to an old address. The next bill comes to me from a collection agency and dropped off by the people who bought our house! I tried to call them to give my correct …
Poor business practice. They send you ONE invoice… due date “Upon Receipt” and never a follow up. No second bill, no phone call. 60 days later you get a statement from a collection agency. Seriously! 2020 in the middle of a …
If I could give 0 stars I would. They do not bill properly then send an account to collections that is still being reviewed by insurance. Then tell you NO when asked for a supervisor. And continued over talking.
The experience at Lakeshore Radiology went well, everyone was very nice. The reason for the low score is when I tried to pay my bill, I was on hold for a total of 24 minutes. I gave the 1st person the information, then was asked by a 2nd person the same information. It took over a 1/2 hr. to pay the bill which is ridiculous.
I also have had this same experience with this facility. I never got a statement and all of a sudden I get a call from collections. I don’t even think Lakeshore Radiology even submitted my info through my insurance!
And trying to call them is also a terrible experience.
Poor billing practices. I missed my payment because apparently my bill went to an old address. The next bill comes to me from a collection agency and dropped off by the people who bought our house! I tried to call them to give my correct …
Poor business practice. They send you ONE invoice… due date “Upon Receipt” and never a follow up. No second bill, no phone call. 60 days later you get a statement from a collection agency. Seriously! 2020 in the middle of a …
If I could give 0 stars I would. They do not bill properly then send an account to collections that is still being reviewed by insurance. Then tell you NO when asked for a supervisor. And continued over talking.