At Lakeview Family Medicine, the team, led by Dr. Kenneth Crump provides comprehensive primary care to people of all ages living in Orem and Saratoga Springs, Utah, and throughout Utah County. Individuals can access an array of general medical services, including chronic care for conditions like high blood pressure, thyroid disease, and diabetes; sick visits; physicals and executive physicals; and mental health care for conditions like anxiety, depression, and attention-deficit hyperactivity disorder (ADHD). In addition, the team provides gender-specific services, such as treatment for erectile dysfunction, low testosterone treatment, and a full suite of women’s health services, including Pap smears, mammograms, and birth control. Lakeview Family Medicine is a proud Optum® 5* provider. Optum is a health services innovation company that provides personalized health care and pharmacy services. The team is passionate about helping patients achieve good physical and mental health.
| Thursday | 9AM to 5PM |
| Friday | 9AM to 5PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 9AM to 5PM |
| Tuesday | 9AM to 5PM |
| Wednesday | 9AM to 5PM |
811 N 900 W, Orem, UT 84057
Great, positive place to be
Doctor crump is wonderful.
Highly reccomend! Great place and amazing doctor!
Very friendly staff and caring doctor. Thank you!
Excellent providers and staff. They are some of the best.
Crumps just wants your money. I waited 2 hours just to be treats badly for 15 minutes.
dr kenneth krump is the best doctor in the world
Grate service!! Specially the Medical assistants and the Doctor. Supper friendly and welling to help.
They do not keep their providers list up-to-date. And they never answer their phones until at least 30 minutes after they’re open.
Been going here for over 10 years now. they are always ready to help and do anything to make sure I’m taken care of
The NP and staff were very nice. I did have to wait about an hour, I was treated well and didn’t feel rushed once they got to me.
The staff was very friendly and caring. So far our experience has been great and would highly recommend Dr. Crump!
I was given a call to see if I still needed to keep my appointment during the pandemic to which I said no. 2 weeks later I was charged with a no show but the staff was wonderful and responded by apologizing and reversing those charges…thank you Lakeview employees.
I would highly recommend Dr Crump and his practice! They’re easy to work with, in most cases will get you in right away, and have a highly trained, friendly staff! A++ Doctor!
We have been going here for years, we wouldn’t want to go anywhere else, they have been great a shout out to Dr. Crump and Dr Peterson and team..
Very happy. Dr.Crump is knowledgeable and personable. Im overly satisfied with the services provided. I have recommended this place to a family member based off my experience.
I’ve been a patient of Dr. Crump for over 16 years and have been very happy with the care I’ve received.
Lakeview Family Medicine is an excellent clinic. The medical professionals and staff provide their patients with a positive, friendly, and welcoming experience.
My family and I have been with Dr Crump for 24 years. He and his staff have kept us healthy all this time.
Front office lady acts a bit obtuse, almost like she hates her job. However, she does what is required from her. As for the rest of the staff, as far as I can tell, nurses are quite young, but the doctors and PAs are very knowledgeable and open to discussing medical problems instead of just throwing pills and diagnosis at you.
I have seen Dr. Crump a few times now. He is very kind, and very willing to help. He is helping me with a sensitive condition, and he was very professional and encouraging to me.
There is no one I trust more, that I know understands me, trusts me, and cares about me than Lisa. She shows great compassion, while giving superior care, so much so that I truly feel like she has become a good friend, who I can always …
Dr Crump is just the worst in every aspect, don’t know what else to say? Don’t waste your time here
Dr. Crump and his staff are very caring. I have been going to him for many years. He is a wonderful doctor.
My arrival time was 1110am.
Appt time was 1115am.
It is currently 1205pm. …
Doctor Crump is very good and my kids like him. He really helped with my son’s allergies. My wife has gone to him for over 15 years.
Dr. Crump and all of his staff are awesome! They are kind and thorough. If you want an excellent primary care doctor and office staff go to them!
I go here because I followed Micah Stansfield, the nurses Ian and James and even Natalie the receptionist from my old clinic. They have always been so caring and gone above and beyond to cater to my specific needs even when they didn’t have to. I have been with them for ages and hope to be for many more.
I would give a negative star if possible. I gone to this doctor for over 10 years. I received a call that my insurance is no longer accepted, so I need to find another insurance. That is not always possible so, I asked for a referral and …
Lisa Hall, NP has been treating me for seven years now and I have zero complaints of her. I have chronic health problems and have seen more than my fair share of “doctors” who don’t listen, don’t care, and treat patients like an insurance …
Went to Lakeview Family Medicine today and it was great! It was clean, the staff was friendly and Janice Robinson the APN was fantastic! She took the time to really get to know me and my symptoms and really seemed like she sincerely cared! Great place, my wife and I will continue to see them!
High turnover rate, something’s not right here!?! It all trickles down hill.
The female Np’s have been awesome, but the rest of the staff seem miserable and curt. Been a patient for a few years but once I lost my insurance and struggle …
Customer service is horrible never answer their phone or if they do they put you on 8-10 minute hold and hang up
The staff is always great! Dr crump always answers any questions I have and makes sure I am always doing okay. I have allot of family that comes here and we all appreciate Dr Crump!
Dr. Crump is the best. Been with him for over 15 years. He really listens and cares about us. The others that work there are also very friendly. They’re like family. 🙂
Lisa Hall, NP has always been a very caring provider. She was the first out of many providers to properly diagnose my husband, and I am forever grateful for her insight. She always spends ample time with her patients in their appointments, and does whatever she can to help.
We were given a bill in August 2018 for services rendered in 2015. We would ask if there was an outstanding balance and were told every time that there was nothing; and if there was something, we paid it off. For the larger bills that we …
I’ve said it once and I’ll say it again. This is the only place I will go. Very intelligent people. Janice is my favorite. She is always so welcoming and they follow up and give you all the info you need to feel better. When I’m sick …
Dr crumpled . is an awesome man and. And a very kind and understanding Dr. Never have a hard time getting in to see him and is always kind and friendly. And cares about why you are there… I would recommend him to. Anyone. Thank you Dr crump o
I find it interesting that Lakeview Family Medicine generally only gets reviewed once every 3 or 4 months. But last month a bunch of “patients” all decided to leave a review saying the exact same thing. To paraphrase they do things very …
I haven’t been pleased with Dr. Crump’s staff. Frequently when I call I can’t reach anyone. I have gone a couple of weeks without lab results when I was told it would be a couple of days. The staff have also told me they will follow up …
***Update 6-28-2016***
Since posting the below information I have seen a significant change in this doctors office. I’ve met with Dr Crump and the nurses and all have been wonderful. …
I originally picked this doctor for it’s good reviews and the fact that it was close to my husbands work so he could make appts during his hour lunch break. His first appt (July) it took him 1 hour to even see Dr. Crump but we felt like he …
I’ve been seeing Dr. Crump for many years now and have nothing but good things to say about him and everyone that works at this office. Even after I moved to Murray, I still make the 30 minute drive to go here instead of finding a closer doctor. Highly recommend.
I went in to talk to the doctor and was in the waiting room and I heard Dr. Crump talking (With a raised voice) about my condition and not in a good way. I felt super embarrassed and switched doctors that day. I even emailed them, and they …
Sucked! So rude and unprofessional. Doctor crump was nice, brief but nice. but when I saw his NP she was rude, short, and would not address my issues. She does NOT care about patients and I don’t understand why she is in the medical field. …
I’ve been seeing Dr. Kenneth Crump since June 2001, nearly 20 yrs. He listens, he is kind and takes time to hear what I have to say. I really appreciate him and his patience. …
I would like to make a public shout out to Dr. Kenneth Crump and all those that work with him at Lakeview Family Medicine as they have enriched my life beyond measure! My life has been completely changed for the better because of the …
I’m writing from my daughter’s account. Our family has six children and we have enjoyed the service and concern of Dr. Crump and Lakeview Medical staff for over 12 years. I’m not sure what drives one reviewer to abusively smear Dr. Crump, …
Dr. Crump is incredibly kind and knowledgeable and has me helped through multiple serious health issues. He literally saved my life. The negative reviews I have seen must have been by mistake. Maybe they were at a different clinic with a similar name? All I know is there is no finer physician or better staff.
I cannot recommend Dr. Crump after my experience with him this afternoon. There are so many great doctors in the area, that there is no reason to accept sub-par care and unprofessional treatment. My story: I was looking for a new primary …
I’m actually very surprised that people have ever put 1 Star for Dr. Crumps office. I see that most of it has to do with billing or insurance, But the office atmosphere of Dr. Crumps office is amazing. It seriously breaks my heart that they …
Dr Crump is a great doctor! He listened to all of my concerns and then addressed each one. I felt as if he really cared and that I wasn’t just another patient. I will be using him as my doctor from now on!! I did have a bit of a wait, but I did have the last appointment of the day.
Dr. Crump is able to do remote monitoring which I really appreciate being a busy mom. When I have met with him in person he has been thorough in his care.
Doctor Crump has treated me and my family for over a decade now. I truly feel that Doctor Crump is more than a friend, he is a guardian. He is continually updating his education and strives to surround himself with best staff possible. …
We have been going to Dr. Crump for many years now. He and his staff have always treated us with kindness and great care. Over the years I have referred many of my own family members and close friends. Dr. Crump has helped many of my loved …
I have been very happy with Lakeview Family Medicine for over 25 years. From the first day we walked in to the present we’ve never had any problems and have always been treated with kindness, great care and the willingness to go above and …
I am a father of 7 children. You can imagine that I make many visits to the doctor as a result. The staff at Lakeview have been terrific and Dr. Crump is talented, kind, and experienced. I recommend this practice if you are looking for …
I love the staff at Lakeview Family Medicine, Dr. Crump is so great and takes time to listen to me. He is the first doctor that I feel 100% comfortable discussing all my medical needs with. I would absolutely recommend this office to all of my friends and family.
I’ve been a patient of Dr. Crump for about 3 years. He and his staff have been very helpful & friendly. I appreciate his medical experience & recommendations. Getting a appointment to see Dr. Crump has not been a problem & I’m able to get in on a timely manner. Thanks Dr. Crump!
I’ve been seeing Dr Crump for 17 years, I called to get an appointment because I’ve had a cough that went to my lungs and I’m pretty wheezy and congested.They turned me away and told me to go to a pulmonologist. Literally turned someone …
Dr. Crump has been my primary care physician for several years. He listens to my concerns, genuinely cares for my well-being, and always makes sure I feel heard, and well cared for. His attention to mental health issues and professionalism …
I’ve been seeing Dr. Crump for several years now. I have recommended him to many people who have had just as great of an experience as I have. Prior to meeting Dr. Crump, I tried several different doctors who refused to listen to me, or …
I’ve been coming here for a few years and every experience with Dr. Crump has been great. He takes the time to answer all my questions and listens when I explain how certain treatments have affected me, positively and negatively. I feel …
Been a patient here for many years. Enjoyed Dr. Crump and Micah over the years. The office staff on the other hand is a complete mess. They do a terrible job with prescriptions and appointments. This has steadily gotten worse over the …
Doctor Crump spent a long time with me getting to understand my medical needs. He doesn’t seem to be a pill pusher, and he looks like the picture of health himself. His staff was pleasant to work with also.
I’ve been a patient for about 3 years now. I genuinely have no complaints about any of the doctors or practitioners that work here. They have always been kind and helpful. My problem is how poorly managed the office is. Over the past year …