Lakeview Loan Servicing, LLC is the fourth largest mortgage loan servicer in the country. What does that mean? We help more than 1.4 million … See more
Read More| Thursday | 9AM to 8PM |
| Friday | 9AM to 8PM |
| Saturday | 10AM to 2PM |
| Sunday | Closed |
| Monday | 9AM to 8PM |
| Tuesday | 9AM to 8PM |
| Wednesday | 9AM to 8PM |
4425 Ponce de Leon Blvd MS 5-251, Coral Gables, FL 33146
Awful! I want my previous mortgage company back….this company is terrible and doesn’t care about their clients at all!
I recently refinanced my existing mortgage through Lakeview Lender Services. They were able to drop my interest rate a half percent and save thousands on the long-term payout of the loan.
I recently tried to do a cash out refinance through this company. It seemed like it might be ok…even though there were some bumps at first. They accidentally sent me a denial after I was approved, which my loan officer said was a computer …
Receiving an unsolicited package from Lakeview which I suspect is mortgage papers all filled out ready to sign for a refinance. I did not ask for this nor do I want to refinance. If I have to sign for the package, I will not. If not, papers …
Lakeview Loan Servicing is the worst to deal with when there is an issue. Back in August of 2019 they failed to pay the homeowners insurance premium stating that we did not have coverage. I provided the insurance information from the …
Lakeview loan servicing doesn’t even deserve 1 Star! I decided to go with them to refinance my home, only because they were the current owner. They told me the process would take 60 days. NO UPDATES unless I asked myself, which was always …
As a customer I do not think this company cares about you. My 2019 taxes were never paid! I’ve been since Feb contacting them about the taxes being past due. It cost me $100 more and me having to pay it myself because their incompetence! …
Terrible. They disbursed funds to the wrong insurance provider (actual coverage provider is now threatening to cancel coverage due to non payment). They also have two separate accounts for me and can’t figure out which is correct. Nobody …
As has been stated here several times already, Lakeview began sending me unsolicited packages in the form of Fedex Express envelopes. I have received at least 6 packages now from a company that should have nothing to do with me. When I …
Unfortunately zero stars isn’t an option. Received a property tax statement that reflected a significant increase. Lender paid the full amount, overdrawing the escrow account. I immediately contacted them and asked what my new monthly …
Lakeview loan servicing LLC is an absolute inconvenience to try to work with. Most people don’t read reviews first before your loan gets bought out by them but if you find yourself debating to refinance with them, don’t. I’m a veteran and I …
One of the worst mortgage companies ever I wished there was a 0 star option!! Its been 8 months later and they still can’t figure out what happened about my property taxes not getting paid and they are always late sending the payment for my …
Here I am posting again. Same issue of them basically stealing money that I did not authorize. Got my mortgage deducted TWICE and now my account is negative. Can’t get a human on the phone. Spend hours on the phone waiting, getting hung up …
This is an update to the below older review. This utterly incompetent & dysfunctional Lakeview Loan Servicing LLC company, has now admitted by mail they had a DATA BREACH of sensitive client information late in 2021 (not a real surprise …
While this company held my mortgage, trying to get through to speak to anyone was an absolute pain. Their app and website are both trash. Thank God I recently did a refi with another company I have used in the past. And get this, these guys …
only one star because 0 not offered. worst customer service ever. extremely difficult to get contact. web site useless unless most general info needed. emails not followed up. circuitous phone customer service. call to new business gets human in 10 seconds who promised to help but he just put me back to useless phone tree.
WORST CUSTOMER SERVICE!!! Can I give 0 STARS?
I bought a home through SFM and after a month, the loan got transferred to Lakeview Loan Servicing. I never had interactions with them, we signed up for …
STAY AWAY! STAY AWAY! STAY AWAY! NOT SURE HOW THEY EVEN STAY IN BUSINESS. IF YOU HAVE A PROBLEM OR NEED SOMETHING IT IS IMPOSSIBELK TO GET ANYONE ON THE PHONE TO HELP YOU WITH THE ISSUE.
DO NOT, I REPEAT DO NOT use this company! They have totally screwed me. I have been trying to get a tax billed payed since Last Oct. I’ve spoken to about 6 agents who keep telling the same thing, that they will take care of it. I recently …
This company takes no responsibility for their many dishonest practices. We had been paying on a mortgage and residing in a different city for over a year and a half. For no reason (that they could explain), they sent our escrow refund to …
Current mortgage with lake view as many others stayed, not by choice as the loan was sold off. This place is an absolute nightmare. The worst customer service I’ve ever experienced….. if you’re lucky to even reach anyone. Spend hours on …
On 2 Aug 21 I received an email from your employee Gaudys Hernandez saying I qualified for the VA IRRL interest rate reduction program. I responded with, “Do you offer this in a 15 year Mortgage?” …
I reviewed the PA location, and copying my review from that to this. They are one and the same- dealt with people in both offices. …
I’ve been working with lakeview for just shy of 4 months now what a nightmare! I fired them today after dragging my refinance on forever I’m out well over 1000$ in appraisal costs and the interest I would have saved had they done there …
Awful company, please avoid doing any kind of business if you value things like courtesy, timeliness, good communication, and transparency. Lakeview is the servicer that took over my loan when it was transferred by the originating lender. I …
Giving Lakeview 1 star, is 1 star too many. This company is a DISASTER to work with. Tax bills? require about 6 months to get sorted out. Change of phone number? Plan for at least 6 months. They had our taxes and escrow completely messed up …
My experience with Lakeview and their staff was very positive in all aspects of the loan process.
I have received calls for me to return call, I have called right away after the call and i get an automated message for me to call back at a different time, anytime i call morning , afternoon or evening they never amswer
I refinanced at an amazing rate!! The process was easy, uploading my info to their site easy, and the closing agent came right to my house. My processor always answered all my questions and kept me updated on the status throughout the whole process. Easy, convenient, stress free
I can see why so many have given low ratings. We have been with them for our original loan since 2019. Haven’t really had any issues, however we decided to refinance and since we hadn’t had issues in the past we went with Lakeview. This …
Update: I should have updated this week’s ago, but hadn’t gotten to it. The day after posting my below review, I received a phone call from Lakeview. They apologized with all sincerity and actually told me they were happy that I had posted …
Christopher was very friendly and professional. He answered my emails quickly and if I called and left a voice message, he returned my call quickly. I am very satisfied with my entire refinance transaction. Got a wonderful mortgage rate as well!
I had no problem with my refinance. Everything went just as I was told it would. My loan officer was very knowledgeable about the process and explained everything to me. I was very pleased and would use Lakeview again.
Communication is poor, process to complete a refinance is trash for the customer but quick for them. They are focused on the deal and not actual strategy for the customer. If they contact you to refinance – RUN.
I was going to refinance my mortgage with Lakeview but I changed my mind at the last minute due to poor customer service. The first time I spoke to my loan officer, Mary, she was very kind and patient, answering all of my questions. After I …
I do not ever write negative reviews for anyone but this company is negative 1 star. We have owned our house for 1year+. The first incident was 4 months after moving into our home when they tried to tell us we didn’t have the proper flood …
I had my loan with this company and they said “Re-finance for better rates” which the rates were better. The problem is the small writing. They pulled the numbers the day I asked about the re-fi and never bothered to pull true numbers …
Poor customer service, deceptive business practice’s.
Should be investigated for theft.I guess I don’t even rate a reply. These people should not be able to take any kind of loans especially anything to do with …
The worst refinance experience ever! It took 4 months to complete refinance process. I would rate them as a zero if possible. …
This company seems great when your trying to get a loan or refinance but when it comes to customer service it is impossible to get ahold of anyone. Our loan company, without telling us, decided they would use lakeview loan services to …
“Joe Fortuna made this process feel secure to me. It was seamless and every person I dealt with were professional, responsive, and had great customer service skills…. T. Walker
Ugh. Everything bought a house for has turned out to be a lie. I bought house with another company that turned around and sold mortgage to this company. So dad do your homework is all I can say
They allowed themselves to be compromised allowing personal data to be stolen and only provide monitoring for one of the 2 mortgage applicants. DO NOT USE THIS COMPANY.
I have no clue why there rating is so low. I can tell you I started my refi early January and closed late January. John Rush helped me with any questions called and reminded me of signatures needed to keep the loan process moving.. Everyone I spoke with was polite and professional.
My home refinance was easy thanks to Lakeview! My loan officer, Jon Ulliman, was very professional, knowledgeable, timely, and answered all of my questions about the process. I was very pleased with such a smooth process, and would use Lakeview again!
We reached out for some details about an interest rate renewal loan. The first email requesting info was august 25. We closed on October 3rd. The process for us was quick, and easy. Our loan officer had a few options to choose from and gave us time to look those over and make the decision we preferred.
Lakeview is truly the most unprofessional and rude company I have ever dealt with. Do not take out a mortgage with them. We have been trying for 3 months and 3 closings that all had serious errors to get something finalized. We are senior …
They let my personal information get hacked. They don’t answer the phone. Lousy amoral company that has no effective customer service and exists just to get as much money as they can while providing as little as they can.
I refinanced with Lakeview and just closed recently. Overall they were very informative about the process and answered all my questions in a timely manner. The process took slightly longer than I hoped, but that was mostly because of …
I would give this company a zero if I could. We tried to refinance for 7 months after numerous loan processors were fired or quit. We had to redo electronic paperwork and signing of paperwork for whatever reasons. Even separate forms that …
Horrible, was switched from my previous mortgage and was hit w/a late fee immediately. Stay away from this company, Mr Cooper, I believe is a much better servicing company. I was thinking of refinancing, but will do it w/another company. Stay away from these folks at Lakeview!
Awful, awful, and awful. People on the phone claim one thing WHILE I’m looking at totally different details on the website! Increases and outgoing payments WITHOUT authorization. Can only recommend you finance somewhere else!
Lakeview Loan Servicing was extremely helpful, and helped me every step of the way. They answered all my questions quickly and honestly. I highly recommend Lakeview Loan Servicing.
I cannot stand trying to log in and getting two different verification challenges – even after I have repeatedly responded that this device should not be challenged for 180 days (function does not work). Once I am in, I am bombarded with …
Spam caller. Kept calling me under new numbers saying “hey this is scammer spammer” then making moaning sounds. Disgusting people should be shut down.
Sent many messages in thru the portal, refinance and other inquiries to no responses or even calls. Only use them if you don’t need any assistance over the life of your loan!
This wonderful mortgage servicing company had a data breach in October 2021 but failed to notify the affected individuals until March 2022. …
I refinanced with this company thinking they would be a wise choice with it being a larger company. From the start, they were abrupt when I asked questions about the type of loan and options I had. I dealt with several different people …
Terrible company with terrible customer service and features. It’s no coincidence that they have hundreds of 1 star reviews. …
We’re happy with the process. All the staff involved in our refinancing was helpful, kind, attentive and well informed.
I was notified in March that my PII (ssn, loan application documents, etc) were stolen in a data breach that occurred between October and December. They waited at a minimum 3 months to notify me. There is no excuse for this. …
They did an excellent job. One of the very few companies that does a True IRRRL. Having a VA loan, it was impossible to find a company that would do an IRRRL for Veterans. Gives veterans credit for doing an IRRRL to make the fees next to …
The representative trying to sell me a loan would not take No for an Answer. Extremely pushy, and a little insulting, to be honest.
I was thrilled about my refinance experience with Lee and Mathew AND the countless others who work behind the scenes at Lakeview Loan Servicing! I dumped Navy Federal because they were too slow and rates were quickly rising. So glad i did! A huge thank you… I’m so happy! 😊
-Rodger …
We refinanced with LLS and had a great experience. Their initial interest rate was higher than other offers, but they matched the other company we were considering and were so easy to work with throughout the process. Our refinance was …
I just got my loan transferred over and already I can tell that this is going to be a headache. They require $25 for a ‘expedited web statement’ but it’s free via mail? What sort of sense does that make?
Jerry Crowder made the refinance super easy! Very straight forward and knowledgeable. Very surprised at how well and smooth this went, compared to previous dealings with mortgage companies. I would recommend Jerry and Lakeview to anyone …
website constantly gives an error when trying to proceed to payment screen. seems that they are making it more difficult to make payments in order to collect late fees. very deceptive do not use this company
I’ll give this a 2 star because when i refinanced before with a different loan originator things went smooth and had great communication however when i tried to refinance recently with Peter Cabrera NMLS # 1518015 had horrible experience …
The worst company ever. I’ve been waiting over a week for them to take my house payment out of my bank account
If they can’t reach you by phone they send someone to your home ..I caught him on the ring..at 4:05 pm today with two cars in the driveway he didn’t ring the bell….he taped a half piece of paper stating to call loancare at Lakeview on …
It only got one star because I had to put something, but if I could give it none, that would be more accurate. How is it that when I submit paperwork for loss mitigation, my payment increases by $500?! I don’t see how that helps …
Applied for a Heloc loan about there week’s ago this bank is very unprofessional first everything was going good then every little thing they kept asking for until they found a reason to say no. Once they found out your race they find a …
This had been a really bad experience, my wife tried to refinance our home and company completely stopped communication with us. We have left voicemails and emails. They didn’t even call us once we got our appraisal it’s been two weeks now and our information was updated.
Worst customer service I have ever experienced. They bought our mortgage and I have been trying for days to contact them. No option to speak to Customer service rep. They don’t even have an option for a callback and several times just tell …
Do not use this company ! I have been waiting on a supervisor to call me for 3 months ! All they do is bounce you around and lie ! They maxed up my tax information which i had to get correct and they owe me a refund that clearly they don’t …
We had a wonderful experience. Friendly and patient with us. Would highly recommend using Lakeview for all your banking needs.
DO NOT use Lakeview Loan Services!!! They allowed someone to obtain access to their customers files with social security numbers and all their information in them, and then they have such trash of customer service that they wait till 6 …
If I could do a zero stars I would!! These people have paid the wrong taxes with my money and now no one is responsible for that… They point the finger at the county and corelogic and are so rude when I call in about my money! They …
My loan was transferred from Rocket Mortgage and it has been nothing but a disaster with this service. HORRIBLE communication, impossible to contact a representative, and autopay that turns off unexpectedly.
Just all around trash, I would give it 0 stars if I could.
My identity was stolen while they were in possession of my loan. I got an apology letter……and one free year of identity monitoring. Ha!! Most companies give you 3 to 5 years!! Believe me I know. It happens. But come on, throw me a bone here. No longer with them.
No matter how many voice mails and emails I send, I cannot get in touch with my loan specialist Chase Jones while doing a modification to my loan. I ask for an update through their online portal and get automated messages saying they are …
If at all possible DO NOT refinance with this company. I foolishly thought it might be easier and quicker to use the same company that was already servicing my mortgage. We finally closed one week shy of FIVE MONTHS and virtually every …
I don’t know what went wrong with other people’s experience. I’ve been with Lakeview since 2018 when I bought my house. I just refinanced and it went amazing. From the time I contacted and submitted the application for refinance, to …
The experience was not stressful which makes a huge difference. Thank you to my Loan Officer for making this refinance smooth and easy, not complicated or stressful.
The team provided me with an excellent refi experience. It was fast and easy. I am very pleased with the communication and overall attitude of everyone involved in the process.
Horrible customer service. I have a loan with them that they took forever to process. Now we can’t get in contact with them because we have questions on how they processed our loan and I tried calling and I keep getting my calls forwarded. …
The Loan Officer knows his business and knows the needs of his clients! He is personable and knowledgeable. I highly recommend Lakeview to get it done!
Worse loan company they make mistakes when you call them to see what’s going with your payment why it hasn’t been withdrawn they say it’s your fault never had any issue with loancare about my payments feels like they are messing with your payments so you can go into foreclosure
LITERALLY THE WORST CUSTOMER SERVICE I’VE EVER EXPERIENCED! WOULD GIVE 0 STARS IF I COULD. I HAVE BEEN REQUESTING A FINAL PAYOFF FOR OVER A WEEK FOR SETTLEMENT TOMORROW (STILL HAVEN’T RECEIVED IT) AND IT IS IMPOSSIBLE TO GET ANYONE ON THE …
I think you can tell from all of the previous reviews how horrible this company is. I can’t even get a call back for my loan documents so that I can file my taxes. Someone needs to shut this company down!!!
Absolute horrible customer experience. Their website, IVR, and customer service is like working with a bunch of armatures. It’s externally frustrating to get make a payment and DREADFUL when you have to call them. They should be embarrassed.
My experiences with your company has been unacceptable. I have been trying to resolve a payment issue since 06/18/2022. …
Never have used this company before yet somehow they acquired and then lost my information during their latest security breach. Now working with “Kroll Monitoring” as when I called Lakeview to ask why they had my information in the first place no answer could be given other then to call another number, aka Kroll
I have had my loan for 2 years and the service has been transferred 3 or 4 times since then, making it inconvenient to figure out how to pay my loan, all of the servicing companies have SUCKED, now they have my loan being serviced through …
Even though, I have had some personal struggles due to Covid, my experience with this company makes things worse. Everytime I call in, the agents have no idea whatbto do. I ask for a Supervisor and they get extremely defensive….poor customer service.
Worst service I have encountered from a Bank/Loan company. The website is Horrific!!!! Can not even make a payment online, this happens every single month. We end up having to call customer care, which is also horrific. The automated system …
One star is even too much !
This is literally the WORST mortgage company I have ever seen. they let my escrow go negative over $4,000!! And I am now having to pay an extra $500 a month …
Max Fazio, client care specialist made my refinance go super easy and it was very convenient. I forwarded him my info and everything worked smoothly. Within 4 weeks I was closing on my refinance. I was pleased with the process and would recommend working with Max.
My loan has changed owners and servicer several times in the last two months before my first payment was even due. I have had a loan serviced by mr cooper in the past with no issues so the disconnect has to be with lakeview. I can’t set up …
My loan was written up and I told the Marie Perry I didn’t want to take out that amount for my cash refinancing that she put in the loan and she chose what bills to be paid which was completely opposite of what we wanted. She didn’t listen …
This company bought my loan from my original mortgage service. When they first bought it they tried to change the contract that said I had no early payoff penalties to a penalty of a % I no longer rember. I had to file chapter 13 bankruptcy …
If you have this company, refinance as soon as you can. They completely ignore any online requests and you have to trudge through one of the worst automated systems I’ve ever experienced to talk to a person to get anything done. Also, if …
Quit sending notices that my homeowners insurance is going to lapse and to sign up with you when my homeowners is fine and dandy. Your scammy scare tactics won’t work with me.
The worst loan company you could ask for!! DO NOT USE THIS COMPANY. My basement flooded and it took this company 4 months. I repeat 4 MONTHS and they still have not sent me the check I need. Due to the amount of the repair I needed my …
Lakeview bought out our original mortgage in 2019 and it has been a nightmare since. One month they would tell me that they can pull payment same day, the next there would be a 10-day gap after requesting payment from my bank. No customer …
My home loan was sold to this company and they have been AWFUL. My spouse and I get paid twice a month, so have always split our payment in two payments. When this company took over our mortgage, we wound up being sent information saying we …
Do not let this company hold your mortgage! I have been trying to reach a live person for over 3 months! They send automated messages about “dedicated specialist” you will never speak to a real person. Hoping I can help you before you …
Just wanted to say “Thank You”. You were on top of everything every step of the way which is truly appreciated when doing something that is beyond my knowledge. You provided peace of mind during the process and responded to my emails promptly which eased my mind.
Tried to use them to refinance. My current loan is with them and wanted to take advantage of the 2021 low rates. they spent months stringing me around until the rates went up. Then they refused to honor the rate that was supposed to be …
Worst customer service ever! Almost impossible to speak to a live person. It’s like they don’t actually want to talk to their customers!!
I’ve never yelled so much at an automated system before, and my blood pressure is thru the roof!!!
Incredibly unprofessional and a waste of time. After being placed on a 30 minute hold I was informed multiple times of ‘I could do this myself on their website’ the link to which is down hard. I’ve tried multiple browsers and no luck to get to the autodraft portion of their website.
I haven’t even made 1 payment yet and I’m already disgusted with them. They returned my first payment – I called to ask why….can’t reach ANYONE. (NOT returned for insufficient funds). …
If you’re looking for Lakeview Loan Servicing, LLC in Philadelphia, PA only the one on Coral Gables, FL comes up. It’s ridiculous that one can’t get the right mortgage company. I’ve been with this company for years and now I can’t get the right one. Bad business in this day and age.
Lakeview is the worst. I have never had any issue with any mortgage company like I have here. My loan was sold to them and after an error on their system and a mistake by an employee, my first payment was recorded as late. This has killed …
Every bank/company I have gotten a loan financed through whether it be car loan or whatever, I have always had the option online to split my payments into 2.. IE, 1 payment on the 15th & 1 payment on the 30th. It’s incredibly inconvenient …
Lakeview was great to work with through the whole process,they kept us updated all the way through and was very helpful with any questions or any other issues we had as applicants,we would prefer to do business with them on any other mortgage loans we might have in the future
I would never use this company if I had the choice. They bought our old mortgage a few months back. Almost impossible to log onto their portal when you want, and have never been able to speak to someone on the phone. Any time I try to log …
Very bad system! My mortgage is now less than 50% of the original loan amount (about 25% of the home value). THEY ARE STILL CHARGING ME PMI!!! They won’t stop! I have sent in many requests, but they keep billing me. So mad!!!!
Absolute worst customer service I’ve ever experienced. Waited on hold for 3 hours and never spoke to a human. I wouldn’t use them if they were half the interest rate of everyone else. Nightmare to do anything with this company!!!! Should lose their license! I wish no star was an option…
***DO NOT USE LAKEVIEW LOAN CARE***
My home owners insurance billed my escrow and they didn’t pay. 5 months later …
They keep jacking us around. Jacking with our payments. And refusing payments. This company is by far the worst ever. Tried to refinance with another company and they blocked them from getting any information. So we couldn’t refinance. And now they want double payment. So sick of this company.
Got a notice from lake view that my name and social security number had been stolen in a databreach. As far as I know, lakeview is not my current loan servicer and was not my original loan serviced which means they have been storing PII …
Just received a notification letter (August 22, 2022) that there was a data breach at Lakeview Loan Servicing in December 2021. …
a nightmare to work with. the federal government homeowners assistance fund is trying to get borrowers who were affected by covid caught up with this program that funds their late mortgage. this company puts every road block possible. this …
Just got notified 9/22/2022 of a breach in their system that happened in December 2021, where the system was breached for TWO MONTHS before they realized. Delightful finding out your personal information including your social security …
This loan servicing is a nightmare. My loan was transferred from NorthPointe Bank. They lost my October payment, after multiple calls and sending proof of payment they were able to apply my payment on November 21st. My escrow balance of …
Can I do zero stars? THEIVES,
Lakeview Loan Servicing (at least whatever branch my loan is through) are THEIVES. …
Absolutely ridiculous …. added $283 to our monthly payment saying they didn’t recieve our hazard insurance declarations which is a flat out lie. Their customer service is Absolutely horrible. Do everything in your power to not use these scammers as your loan services, they will jack you around every chance they get.
Reaching out regarding our property at 2300 NW 23rd Ave. Cape Coral, FL. We were contacted through mail to procure flood Insurance from Lakeview. We were out of town due to the Hurricane that impacted our home. Once we were home and …
I see alot of negative reviews and I can’t speak to any of them, I will say however that I went through David Jabiro for my refinance. I went from 3.25 to 2.75, Everything went very smoothly, it took 3 months for the entire process …
Scam of a company! Got notice that our MTG got sold to this deplorable company. Made our first payment on time, they cashed the check, refunded it back to our bank and then sent us a notification that our payment was late to include a $60 …
I would give them a zero rating if I could. I have never had such horrible customer service. I had an issue that needed to be resolved. It was July that it happened. It’s almost October and it has still not been fixed. Every time I call I …
Ever since my home loan was sold from my previous mortgage serviced this company has been the absolute worse! I have been making payments to try and catch my mortgage back up and today they refused to take a partial payment. I have another …
My mortgage got sent to this company from rocket mortgage, I’ve had nothing but problems with my account. I requested an interestion into a random change on my banking account, and no one every called me back. I had to call few more time to …
I am a new transfer customer.
Within 2 weeks of having my account I have no confidence in this company. They …
Absolutely terrible, I would give negative stars if I could. My loan was transferred to Lakeview Loan Servicing and it has been a nightmare. It took them a whole month to update my homeowners insurance premium, and now they won’t update my …
Absolutely horrible. Can’t get our escrow to pay our insurance. They are illegally making it impossible to change from their ridiculously overpriced insurance. If you choose ” call back” it never happens. They tell you how many calls are …
AVOID THIS COMPANY AT ALL COSTS! This is the worst loan company I have ever worked with! When you ask for assistance you get the run around. They actively make the process harder. I am also signed up for e-statements but the site is always …
My experience with Lakeview has been a nightmare. After refinancing, my loan was sold about six months later to Lakeview. They decided to only acknowledge my previous while still billing me for my current as well. I have sent them …
I absolutely do not like this lender. My mortgage provider used to be Freedom Mortgage, who I absolutely loved. But then it was bought up by this company.
But these guys…christ. The sheer amount of calls I receive is astronomical. …
Horrible. Been trying to do a recast for months and they’ve had a large sum of our money for about 2 months. No one in the Loancare group knows what is happening. They say it can take 3 months before our new mortgage payment begins but then …
Have been attempting to get a Loan Modification for well over a year. I have sent In documents requested 10 times now, I have been told by employees that they have all my documents, then weeks later they deny my application due to missing …
Extremely rude customer service. Called after I received an email stating my account was ready, but was unable to submit a payment. Was cut off mid sentence stating my account was not ready. I stated my email I received said everything was …
Absolutely disgusted with them in making an first impression. I mean really how can a loan servicing company have higher than normal call volume throughout the entire day, every single hour while open. I guess its their way of not wanting …
Lakeview bought out my loan from a previous company less than 3 months ago and it has been nothing but a headache. Between trying to set up my account to make a payment (which took over a month) and now they haven’t renewed my homeowners …
Lake view doesn’t exist. Your dealing with a 3rd party answering service “loan care” They refuse to remove my mortgage insurance. Even though my house has for sure doubled in value. Listen that $153.01 that has to stay there for the life of …
Refinanced once and everything was great. Refinanced again last year and they had NO IDEA what they were doing. They were harassing us about stuff on our credit report from 22 years earlier! …
Not sure if there can be a worse company. After fighting with them for four months over ignoring a 100% tax exempt letter from my tax office I was able to find the one person willing to accept to do a second audit to confirm my exemption. …
This is my 1st publicly posted review of any company. I’m posting because of my unsatisfactory experience during the escalation process of my complaint. My home loan was acquired by Lakeview a month ago. Lakeview did not notify me that they …