Operational since 1939, Lexington Electric System is a public utility owned by the city of Lexington, Tenn. It serves Henderson, Carroll, Decatur and Hardin counties in Tennessee.
| Thursday | 8AM to 5PM |
| Friday | 8AM to 5PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 8AM to 5PM |
| Tuesday | 8AM to 5PM |
| Wednesday | 8AM to 5PM |
92 S Main St, Lexington, TN 38351
It was good
Way too high prices.
Service is horrible. Linemen are great
They are doing nothing about this outage and school is out their terable
Worst electric company ever!!! Wished we had a choice as to who we could use!
Thanks within 30 minutes I had electricity awesome work!!!
Easy parking no big lines plus can go threw drive threw window
Some are friendly some are not
Great people to work with!
Crews worked diligently to get power back up and running after severe storms came through.
Regular power outages. Slow restoration. Terrible customer support. Absolutely no communication to customers regarding eta of power restoration.
Always Polite.. Whether you go inside or drive thru window. Been here many years & never a bad experience. Thanks!
I am getting the same deal with my bill being late. I been paying my bill on time for 10 years . The last 3 months they say my bill is being payed late?
These people are so rude. I called and was wondering why my power went out and she literally hung up on me. If I could rate zero stars I would. Smh.
Our power blinks or goes out everyday! They cut the power off to “work” on it at 7am. People have to work!
The deposit is a scam , if you pay your bill on time they will never return your deposit back
You guys need to come into the 21st century. Why should it cost me $4 in addition to my bill, to pay my bill in a manor that requires 0 human interaction? Why outsource the payment processing?
I walked away without getting electric for my business . They wanted a $280 deposit based on the usage of the previous owner?? I have other expenses it is nearly impossible to run a business with the electricity thugs in this town.
This company refuses to fix a power outage. We have not had power for 10 days. Everyone one has power around us. They could easily fix it, they just refuse to.
I have lived here 40 yrs and I have the highest bill I have ever had over 500 dollars and I’m the only one who lives here . My neighbors have bills of 100 dollars . I’m retired and lived on a fixed income . I have had to ask the church …
I have never called the office and gotten good customer service. Everyone I have ever spoken to has a snippy, terrible attitude. Outages happen all of the time and take far too long to fix. If I could give a lower rating than one star I would.
Hard working service crews but the customer call center is from the dark ages.You would think a multimillion dollar outfit would have a little better customer support than a voice message that says all lines are busy please call back.How about a little automation guys!
This place is a joke. The ladies tell you 3 different stories on why they have a meter “SETTING” fee of $25.00 when its a digital meter that is turned on from the office. When you sgow that you know more about there job than they do they …
I have lived and worked across the country, Lexington Electric is the worst utility I have ever had service with. My power goes out on a regular basis. I’ve been sitting in the dark for 1 1/2 hours as I write this. I plan keeping a log of the frequent outages and filing complaints with the state. I encourage others to do the same.
Too many outages for no apparent reason, during an outage they put on a reforming that says all lines are busy hang up and call again, they only have one line during g outages. …
Thanks to the crew that stayed with it for 5 hrs, as Alberto storm was finishing going through, to get us back up and going. Awesome job ya’ll including call center who was very encouraging each time. Have a blessed one.
First one to lose power and the last to get it back and this is every time. And my mothers bill is $ 300.00 to $500.00 and sometimes more a month during summer months this is not possible well insulated house new unit it’s got to be meter …
Antiquated servicing abilities.
Attempted to setup service account on a new property, and they require “new …
I am very dissatisfied with this corperation. I understand that outages do happen, but if I am unable to go a single week without having my power cut off randomly, there is no excuse. I have never been late on any payment. To make things …
Even in the worst weather conditions, the repairmen are out there determined to do their jobs. I have tried to put myself in their shoes during these horrible situations, and I don’t know if I could actually do what they’re out there doing! My “hats are off to you. “
Every time the wind blows hard in Bath Springs the power is out. Sometimes once a week. The right of ways need to be clean or something. They want their money. What about down time can we charge them. It’s all the time. Then they take phone …
They have recently stated that my bill was late even though it was mailed 10 days before due date twice in two months. I pay in person then low and behold the other check arrives the next day so I have a credit. The people in the office are …
I had an issue with lights flickering and dimming when I turned on the hot water. Had my electrician come out and his opinion was not enough power coming from the power grid and to call the engineers at Lexington Electric. I contacted the …
I have been a Lexington Electric customer for over 30 years and have been impressed with the relatively few times the power has gone out and even more impressed by the speed with which they get the power back on at least in the Saltillo …
This is the absolute worst electric company I’ve ever seen. Right now power has been out due to massive tornadoes across the area for almost 24 hours.
You would THINK they would have someone updating their website on what’s going …
I feel like they just charge whatever they want cause they know we don’t have a choice but to pay it. Most of the week nobody is at home, and somehow we still use anywhere from 4-8 dollars per day. Also the “Misc” charges everyday. Some …
Between the charges we get as well as the cost to even get something on because they over charge. This electric company is horrible and the only one we can use. …