Lexington Eye Associates

Lexington Eye Associates

From general eye services to diagnosis and treatment of cataracts, glaucoma, retinal or corneal problems, and more, Lexington Eye Associates provides outstanding eye care for the Boston area, including Lexington, Concord, Arlington, and Westford and the surrounding communities.

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Lexington Eye Associates Reviews ( 70 )

  1. Their business model is not patient centered. The wait times are unbelievable. 1st you are seen by technician and led to believe the visit will be short then ushered into waiting hallway where another 8-10 people are sitting and this wait …

  2. I had a fantastic experience from start to finish for my PRK procedure through Lexington Eye with Dr. Kieval. Let me first start with Dr. Kieval’s surgical coordinator, Justina. She took care of all of the appointments, initial …

  3. My several examinations with DR. OLIVIA LIAO have been professional, diagnostic and detailed in specifics with recommendations and projections.
    Her recommendation of “readers” when prescriptive eye glasses were unnecessary were appreciated. John R. Peterson

  4. You could never find a more perfect doctor’s office anywhere. The entire staff is totally professional and very competent. I would highly recommend them to anyone with any kind of an eye problem, or for just general eye health

  5. I can’t speak to the doctors but the receptionist who answered my call was quite rude. It’s hard enough to start the transition into being an adult and making these appointments for yourself without those who are supposed to be helpful being cold and condescending instead. Will not be trying to see doctors here.

  6. Lexington Eye is an example of how a physician’s office should be. It is efficient, the staff is excellent and empathetic, and the facility well laid out. Kudos to LexingtonEye and its staff.

  7. LEA’s safety protocols were excellent from the telephoning upon arrival, texting for entrance and limited number of interpersonal contacts. The facility was sparkling and clean and, of course, the professional service was superb. I absolutely felt safe and comfortable and highly recommend using their services.

  8. Extremely professional. All staff worked as a team to make patients comfortable. Surgery was over before I knew it. Everything went well and vision in right eye much improved.

  9. Always a great experience, office staff are friendly and accommodating. Dr. Kievel preformed my lasik, and 4 years later I can see perfectly. Highly recommend!!

  10. I had so bad experience with this clinic. I waited for 50 minutes on Jan. 9th, and finally the technician called my name for eye exam. While she was doing her job, I was suspicious about her skills, and I asked the doctor to re-exam, …

  11. Very poor service with little care for patients. Waits in the lobby can reach two hours. Treatment at the front desk is inconsiderate. Treatment by the opthamologist is even worse, bordering on abusive. All could not care less for the patient’s needs.

  12. I have been seen by the staff and physicians at Lexington Eye for ten years, and find them to be of the highest professional quality. The office is well-organized, and provides a systematic way of streamlining patients through the various …

  13. Everything about the appointment, from start to finish, was done with care, professionalism, and safety. The assistant and Dr Kieval were excellent, informative, and I appreciated not having to wait to be seen 🙂 I put a lot of trust in Dr Kieval.

  14. I had a long appointment (three hours) I had a lot of testing and procedures that needed to be done. However, the time did seem to move along at an okay pace. No long waits. Dr. McCoy, who is also in their Westford office, is excellent. She is very helpful and listens to and answers all your questions.

  15. Dr Vatan is awesome, very knowledgeable and friendly. Nurse and office staff are pretty good too. Easy to schedule and less than 10 mins wait to see the doctor
    Highly recommend !!

  16. I’ve been going to Lexington Eye for many years and I appreciate the expertise the doctors and staff bring to my care. Dr. Keival is great in the care he offers, the explanation of conditions and the treatment options that he recommends. I highly recommend Lexington Eye!

  17. My glaucoma specialist, Dr. Matthew Lazzara, gave me a thorough dilated eye exam in pleasant surroundings. He was assisted by Tony, a very personable technician. …

  18. A great experience and even despite COVID, I felt very safe and they have efficient protocols in place for their patients. I travel out of my way to go here, and have been very satisfied with the care I’ve received. Dr. Lazzara and his team are the best and I look forward to continuing my care here.

  19. Always been very happy with Lexington Eye and Dr. Umlas in particular. I’ve had cataract surgery, dry eye treatment and regular eye checkups. I particularly like the way they have addressed COVID concerns.

  20. I needed to find an ophthalmologist to address an acute problem. My online search was upsetting in that every eye group I looked into seemed to have many terrible reviews, noting serious medical Incompetence, rudeness, disorganization and …

  21. Lexington Eye Associates has a great procedure to keep their patients safe during this difficult time with Covid. Prior to being seen by Dr. Umlas his assistant, Deb, did the required tests and dilated my eyes. Deb is friendly, methodical …

  22. I would give zero stars if I could. I took my twins for a regular vision checkup with Dr. O’ine McCabe. After a very long wait time, the doctor barely spent 5 minutes checking my two kids. Then she told me “You can go now, so you don’t …

  23. Really bad experience with the office. I came to see an ophthalmologist as my previous Dr. moved. I have a condition that needs to be checked periodically. Dr. Sharma who saw me didn’t find this condition. I guess I magically healed (yeah, …

  24. Do yourself a favor, and pick another place. Terrible customer service at the front desk. The doctor seemed great. The techs were good. The front desk service is awful. I was referred for a glaucoma consult from my “regular” eye doctor. …

  25. This was extremely smooth from entry through the exam and leaving. No long waits. Everyone was in masks. Clear about where to go and where to stand. It felt very safe. Dr. Kieval is a terrific eye doctor whom I trust implicitly. (I’m screemish about eyes!)

  26. As always, professional and courteous service. Very efficient with appointments and the handling of visits during the pandemic. Technician pleasant and efficient. Dr. Kieval, as always, dud a thorough check-up, listened and answered all of my concerns.

  27. Appointment was cancelled by clinic as MD called out, gave me another one in 5months. Manager is extremely rude when asked for earlier appointment. She was literally yelling, very unprofessional behavior. She said she would call back for earlier one never heard from
    her.

  28. I never really had a great experience with Lexington eye. Below are a few of my negative experiences:
    -A few of their doctors have told me to only order contacts from them because …

  29. Dr. Liao is excellent. Her support person was excellent as well. Dr. Liao has been my ophthalmologist for over 20 years now. She is the best….very professional but sensitive to me as her patient. I recommend her very highly….Stephanie

  30. Dr. Liao continues to be the most professional, caring and kind doctor I have ever experienced. She takes the time to make me feel comfortable, as if I am the ONLY, if not the most important patient she is seeing. Dr. Liao is worth the over …

  31. Went in for a scratched cornea and was seen pretty quickly by Nina Farivati, she told me to call back if it ran into trouble. I did call back on early Friday afternoon, the receptionist (Jan) I believe, told me that she would pass my …

  32. I called the Lexington office a few days ago to reschedule my daughter’s eye exam, the receptionist literally yelled at me several times, very rude and unprofessional. Pleases skip this place and go to the other place who treat patient nicely and professionally.

  33. Dr. Kieval and his colleagues are to be recognized and commended for the top to bottom professional operation that they are running. There is never any stress when you have a visit, and that includes the two days that I had surgery. !!! …

  34. My appointment was for measurement for an up coming cataract surgery. Everything went smoothly and any question I had were answered. Explanation of eye drop medication I needed for the surgery. Overall a good experience.

  35. Dr. Liao of Lexington Eye Associates has been my eye doctor for over 25 years. I’ve been very pleased with the care given by Dr. Liao and her staff and I recommend them highly. Dr. Liao always takes time to do a thorough eye exam, and I …

  36. They have a centralized office for appointments in Lexington and concord, you need to call a few times(but their secretaries are super sweet not the phone unlike many other doctor offices) if you want to be seen urgently- they do get back …

  37. Was very Satisfied with the service I received there. Very friendly staff.
    Would have liked to have my husband with me to drive home after I had my eyes displayed!! Was told I could not bring anyone with me!

  38. I had a wonderful experience at Lexington Eye Associates. They took all the necessary health and safety precautions and it is an attractive space. Everyone on staff was friendly and welcoming. Last but not least, the technician and ophthalmologist (Dr. Kieval) were professional and efficient.

  39. Major shout-out to the staff for their professionalism, friendliness, and compassion when I had an issue this morning. Been going there for a few years so already knew the physicians are first rate and the overall COVID precautions are …

  40. Completely unhappy with our visit this morning. My almost 3 year old is traumatized by any doctors visit and immediately starts crying and wanting to leave. The eye tech who took us into the exam room was completely insensitive and clearly …

  41. I went to the Concord office, and they automatically scheduled me with an optician, even though I requested a visit with an ophthalmologist. I had to cancel that visit and reschedule. …

  42. Dr. Umlas and the other members of his medical team gave me an excellent eye exam. All staff members were both professional and extremely helpful. I had a very positive experience overall, and I would recommend Lexington Eye Associates to anyone looking for highly competent, professional eye doctors.

  43. Lexington Eye Associates had Covid safety protocols in use, and scheduling is not overloaded.
    So there is time decontaminate equipment between patients, and be on time to …

  44. We recently made an appointment for our special needs adult daughter for an eye exam…prior to the appointment we had completed a bundle of paperwork and spoke to the medical assistant about our daughter. Our daughter has sensory issues …

  45. I have been a patient at Lexington Eye Associates for well over 15+ years. I have seen Dr. Liao and Dr. Umlas who are both very professional, personable and highly qualified clinicians. They are both very detailed and as busy as they are, …

  46. Very ,efficient checked in short acceptable wait for technician to do testing dilation ete then I saw Doctor who reviewed my problems ete did not feel rushed

  47. My daughter went there for an annual eye exam. She has near slightness and is wearing glasses. The nurse did a refraction test. The doctor (Dr. McCabe) talked to her for about less than 5 mins and said she may have crossed eyes, then send …

  48. Dr Umlas is a dedicated, empathetic, diligent, knowledgeable professional. I feel I am in the very best of hands when he explains issues and dialogues with me to come to the best next steps of preventative care. Thank you

  49. A possible issue was identified at my yearly routine exam and I was quickly given an appointment and seen by Dr. Lazzara. He was very patient and clearly explained what was going on and what the next steps were. The staff from coordinator, front desk, and technician were all awesome. I would highly recommend the Lexington office.

  50. I’m always so impressed with the staff and the process at Lexington Eye. My experience has always been with friendly and competent people there. I just had very successful cataract removal in April and it was done so well. The whole …

  51. Staff take patients’ safety and health seriously requiring: one to wait in car until they alert you to enter building minimizing time in waiting room; masks worn over nose and mouth; seating separated about 6 ft apart. …

  52. Huge thank you to Curtis, at the optical shop. He made it simple and possible for me to order my glasses while I am stationned in the middle east. Very kind and outstanding on the phone. Thank you again!

  53. Good service from the medical assistant and Dr. Gottschalk. They were both friendly, courteous, and explained information in a easy way to understand. They respected me and answered my questions. They listened. They were very professional throughout the examination.

  54. OMG Best place for kids. My daughter is 13 and this was by far the best experience. Dr Varnos (not sure to spell) was absolutely sweet and so knowledgeable and took the time to explain everything. She also found that my daughters eyes got …

  55. Have been with Lexington eye for thirty years. Everyone is amazing I am scheduled for cataract surgery soon and I am so relaxed to be treated by their staff. I can’t say enough good things about everyone there. You won’t be disappointed

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