Liberty First Credit Union is a member-owned, nonprofit financial cooperative that serves various clients in the commercial and financial services industries.
| Sunday Closed Monday 9AM–5PM Tuesday 9AM–5PM Wednesday 9AM–5PM Thursday 9AM–5PM Friday 9AM–5PM Saturday 9AM–12PM |
501 North 46th, Lincoln, NE 68503
Nothing but a good experience with Liberty First
Very friendly and helpful
Always a great experience. Wouldn’t change a thing.
I called and got sent to a voicemail
Great service every time!!
Friendly, makes few mistakes, corrects them. Very easy to bank with.
Great bank, they are always taking care of the customer.
Worst mortgage process in history don’t trust Jason bell
I LOVE THIS PLACE! They are always so helpful and I NEVER have a problem with them! I RECOMMEND TO EVERYONE!
Great place. Always fast and friendly. Recommend to all who want a better loan experience.
YOU NEVER ANSWER THE PHONE! I was on hold for over 10 minutes and number ‘1’ in the queue somehow.
Never dealt with such a rude and dishonest bank in my life. I would NEVER recommend doing and banking here.
A very friendly and nice customer service. Always willing to help with my needs or questions. Great family friendly environment.
We got a vehicle loan here back in 2017. My grievance with this liberty first, (and the reason they get one star) is because they have there collection department calling and emailing us constantly about ” not receiving payment “. That …
I like liberty first. I been doing business with them for years. They are always helpful. Great customer service!
I’ve been a member of this credit union for about five years. I do all of my banking here, and got a loan for my car here. I have absolutely no complaints – my accounts have always been well cared for, the staff has always been helpful …
What one won’t do another will. Not sure if staying rest of the year. Not pleased with service from Michael or Kelsey. I feel as being a customer the (“news” lower rate) business over phone: should be brought to my attention, not me asking or giving it. That way it MIGHT BE CORRECTED. Good day
I bank with liberty and got charged $2 per $100 I cashed. Wow that’s $40 bucks. This bank lacks so much. They had me ready the close my account. I will give them another chance but my hopes are super low for them at this point. I may be time to find a new bank.
I’ve been banking with them for 4 years now and they have been very good to us. refunding insufficient fund charges when appropriate, the staff is very helpful and always friendly, and they have the best interest rates I know of. I don’t …
Awesome Credit Union, we’ve been members for over 12 yrs. They have worked with us & helped us, offered us credit counseling. Through good & bad…more good, they have been there to help us.
Kendra was very efficient and extremely helpful with helping us through a new construction loan She went out of her way to make sure my questions were answered, even during off hours. Great asset to your team.
Great Credit Union small town feel with big city services and products. Never had a problem weather I called or stopped in someone always was happy to help. Would highly recommend to others.
Absolutely love this bank. I got my accounts through here when i moved to Lincoln, got my car loan through them, and my first mortgage through them. I will definitely never choose another bank. Plus, half the ladies in the drive thru recognize me and chat when i pull in to deposit my check 😉 …
They charge a fee to pay online and $15 to pay over the phone which leaves mailing a check for payment or driving to their office. Not customer friendly at all. Take a big leap into the 21st century and make payment options more convenient
Great customer service is great but I use to get hold of the teller fast over the phone couple months ago and now the bank teller doesn’t answer the phone anymore and you on hold for more 30 minutes waiting on the phone. Every else is quick for costumer service
The best Credit Union, always have lower rate, great customer service. Their service is always top notch and I will not think twice to recommend because I have successfully gotten all of my business from them. Highly recommend!
Jorge and Tyler were the most helpful people I’ve ever worked with at a bank. Most banks weren’t even trying to help and those guys worked hard to get my a loan for a car I love at a great monthly payment!! Jorge helped me find ways to help …
Have always led me in the best direction with my financial decisions.
Home buying, auto. Personal.
They are always friendly and helpful inside lobby and drive thru –
When I first opened my account there, they made every effort to not charge you fees, not any more, now they just give you the same line as any other horrible banking institution “our system is automated, we have NO choice put to charge you …
I have banked with Liberty First for a few years now. Got in a car accident and have asked for a loan. The guy helping me said he’d get back to me in the next few days. So i waited a week with no calls. I called and was expecting an update …
I’ve banked with Liberty First back when it was still Burlington Northern. Over the years it just seemed like the customer service is lacking. You do not feel like they care. They got so big and cooperate the small people don’t matter …
If I could give less than 1 star I would. This is the most anti-customer service bank I have ever worked with. Hope you like waiting – sat on hold for over 20 minutes before I even got to speak to someone. I have spoke with several of my …
It’s such a great place to refinance or consolidate your loans! They are always willing to help and offer a hand anyway they can. You can tell they really do care about their members.
Always check your account regularly, they will steal your money through the back door. I opened an account at this bank for deposit only. I had money transferred to my account every month. I trusted them, so I never checked my account. They …
Stellar staff. Just closed a loan with Rhianna and she made it extremely easy to manage, both in understanding the minutia and also carefully explaining all of the terms. She never seemed rushed, bothered or flustered with my many …
Best place you all your financial needs! I have all my accounts and loans with them. The customer service is amazing and they are so friendly. They will explain things to you, if you don’t understand. If you want to prequalify for a loan …