As your personal Liberty Mutual Insurance licensed agent located in Allentown, PA I am dedicated to helping you find the right coverage for your insurance needs.
| Thursday | 7AM to 6PM |
| Friday | 7AM to 6PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 7AM to 6PM |
| Tuesday | 7AM to 6PM |
| Wednesday | 7AM to 6PM |
175 Berkeley St, Boston, MA 02116
(Translated by Google) I NEED AN EMAIL FROM THE COMPANY BECAUSE I AM VERY ANNOYED WITH WHAT IS HAPPENING TO ME RIGHT NOW …
I was rear ended back in May, and I finally got support to submit my medical claim in June. I followed up at least six times between July and November for liberty mutual to issue payment to the provider and I finally received an email back …
This is the BEST company for car insurance. They have the best quotes and customer service is phenomenal!!! I vote YES FOR LIBERTY MUTUAL INSURANCE!!!🚘🚘🚘💨💨💨 …
The worst company ever to have anything insured !!! I filed a claim in June, providing all information necessary to the representative!!! They have not entered any information and now they are sending me paperwork from subrogariam …
We recently decided to trade in our 2017 Chevy Volt EV and purchase a 2022 Tesla Model 3 EV. …
☆☆☆☆☆☆☆☆☆☆! Stars
Best place to work
Good company!!
Great place to work.
Amazing office to be be part of
Good place to work 🙂
Love it
Excellent customer service!
Best of corp. America!
Thanks 😊 …
Vey good customer service
Best insurance company ever
World’s most annoying commercials ever.
Keep away! Never again!!
great customer benefits and customer service
Ray was fast , very polite
Attend seminars and meeting there that are always well hosted.
Such a relief fast service Pleasant conversation
STOP SUPPORTING ARTIC DRILLING
Always helpful
Excellent response time and great service.
A phone call for roadside assistance was professionally handled!
One of Best insurance out there.
Great people there, the security staff is the best in the business.
The king of unsolicited junk mail. Keep your spam junk mail to yourself.
too much spam to consider using them for anything else.
Terrible company. And I’m sick of the racial disparity in their TV ads.
I’m
U all are horrible!!! Spend less money on your stupid commercials that air every 60 seconds, and spend more on people’s claims!!!!!
Stealing money from my bank acct.. for 4 mths….
Great company. Excellent service. Would definitely recommend to a friend.
Smh
Stil they didn’t give my friends and a lot of peoples money back, I think this company will be close soon ,
Shame on you all how you spread Google Youtube Ads without their permission on website!
Worst insurance company I’ve ever seen in my life.
No one answers d call
liberty Mutual arrogant company
Liberty Mutual was unable to locate my towing policy
This is why I love liberty mutual they are taking care of there customers. Thank you for all that you do.
They make it so hard to get through on phone (more than 20 minute wait times twice today) that it is worth looking for a new insurance company.
She’s gimy ok explication shis a good agency
They sent a tow quickly via online roadside assistance website!!
Always there when you need them. No hassles at all. Great team of people and very affordable.
Please make the ads stop they are horrible
everything went well and I had great services and I will recommend any and everybody to you guys I greatly appreciate all the help⁸
Decent service, nothing exceptional. Extremely over priced compared to may other insurance companies.
There are apparently better Insurances.
I like the fact that with one phone call to. Liberty Mutual, the service began.
Great insurance
Fast service. Called ahead and upon arrival. Described his vehicle which was well marked.
Everytime they said me do not worry we will fix your problem but their are lying.They did not do my insurance problem.I lost my time and they did not give my money back me
We want just our money back
Typical money hungry company. Drags their feet when it comes to paying claims and no compassion for their customers
I had them in the past and went back Anthony is very nice very helpful they got my car fix and back on the Rhode fast price is fair
Great sales office!
Be VERY careful to review all the exclusion’s and make the agent put it in writing. They didn’t disclose all the exclusions on a homeowner policy…non ethical sales/agents!
Wrong information numerous times, rude customer service, unprofessional
No complaints at all the person was very professional always communicating really liked his work.
Great Service at Gates Automotive, they got back to me the following morning and told me they will check out the problem and call me back.
I did have this insurance company for about 9 months. Never again. I didn’t try all companies, but this one is one of the worst existing on the market.
Worst insurance company for insuring and propping up fossil fuel industries. Stop insuring Tar Sands!
Young man who came was on time, professional, efficient and polite! He has confidence too makes you feel better when you’re stranded waiting for help.
LIBERTY MUTUAL IS GUILTY OF FALSE ADVERTISING. I’M SURE ALL OF YOU HAVE SEEN THEIR ADS ON NATIONAL TV REGARDING AUTO INSURANCE AND “FIRST TIME ACCIDENT FORGIVENESS”. THAT IS VERY FALSE AND VERY MISLEADING. I TOOK OUT MY AUTO POLICY WITH …
STOP THE ARCTIC DRILLING< COAL MINES< FRACKING< AND TAR SANDS!!!!!!!!!!!! GO GREEN NOW
I love liberty mutual but would like to fine a better office than Beacon Street.
Difficult getting in contact. I was involved in an rear end collision with one of their customers and have spent 3 weeks attempting to start the claim process.
i cannot drive and i despise commercials. Except one – liberty. i adore that cute emu wearing shades. he is so cute!
I just got covered by Liberty insurance. Was happy to be with a company who’s commercials I enjoy.
I thought the repair was professional, tire was put on. It was inflated to proper psi and as well I was able to get to dealership safely.
“bait-and-switch” marketing SCHEME / Scam .. their tv add tells a fib – THEIR INSURANCE QUOTES are NOT LOWER.. they are HIGHER than most Ins Co’s .. not cooool – waisted my time and will waist yours .. they get POOR RATINGS online …
I want to thank John who resolved my problem of adding a new policy to an existing account. He was very friendly and polite and it took only few minutes.
Would never use this company . they have no desire to help stop climate change and the world. Only interested in money and profit no morals
Fantastic Company,#1 in claims and payouts, Customer Service is Fantastic. As far as premium increases for my insurance annually I have dealt with that with every insurance company in the US.
I do have Liberty Insurance and they are easy to work with. Polite and customer centric
I got a quote online with 45$, when he called me he told me it’s for 47$, after 1 month it goes to 50$, when I asked them why, they told me that they forgot to tell me that it’s just 47$ for the fist month… it’s a big scam
AVOID THIS COMPANY AS AN EMPLOYEE AT ALL COSTS – I have worked for a few larger corporation over the years, but never have I worked with a company that run new ads all the time knowing the new team they bring in 3/4 will quit at least 2 …
Insurance is great ppl ate friendly but was very dissatisfied With agent handling the car gave her drop off address for my car to be towed repeated it 3 times she repeated it said insurance would cover once tow truck driver appeared I had to pay $78 out of pocket was very dissatisfied in that part
Enrolled in the safe driving program. At the end was informed I would save 7% on my current rates, yet my insurance went up $4.00 a month!! Don’t understand how that is saving me money.
I am giving up my insurance with Liberty, as they are insuring ecocide not the survival of the biosphere.
Do not renew policies with big fossil fuel corporations or buy their stocks. They are destroying the planet.
Honestly, I wish I could give this company “zero” stars. Giving us the run around now as we speak. Wait for the shock audits. They know more about your company than you do and they will send you triple the bill after you’re quoted. Good luck.
Worst auto insurance company that ever existed. Took 5 weeks for them to deny my claim, all while I did not have a vehicle. Extremely inconvenient, staff are unmotivated, and policy covers nothing.
They market and falsify information. They use other companies’ names to market unsuspecting consumer.
I locked my keys in my car. The gentleman that helped was extremely friendly and had the job done quick. Thank you, I appreciate you coming out at midnight to provide this service.
Crooked as they come. Hired a doctor who never saw me to debunk my medical. Funny thing was they were my insurance company, as well as the offending driver. They are a ripoff, find something else. My back is screwed, and they won’t even cover my full medical, much less any pain and suffering, or future expenses. Did I say crooked.
Home to Liberty Mutual Insurance in Boston MA, there are several buildings and a full conference center to accommodate meetings. The food is great. As a professional photographer I have photographed many events, portraits and meetings at this location.
Bad faith, Have been paying them each month for years and they won’t cover a $1600 theft claim. Glad I know how to file liens on buildings.
Beware of their claim on television commercials.
Their commercials really irritate me. I sued the company for not properly informing me about their comprehensive insurance
DON’T GET THIS INSURANCE. Take my word for it or experience it yourself customer service is horrible. And don’t get into an accident it’s gonna be ur fault.
I have never done business with Liberty Mutual before, but all of a sudden I have begun to receive email Spam from Liberty Mutual. I never signed up for Liberty Mutual’s Spam . I don’t want Liberty Mutual’s junk mail Spam. I don’t do business with Spammers Liberty Mutual. N.E.V.E.R.
If you’re still insuring your car(s) with Liberty, and you live in Massachusetts… you are paying at least DOUBLE, if you have a good track record. I decided to shop after poor management of my claim, and discovered GEICO to be about %50 …
Horrible company, they were supposed to call me about an accident but never did. Even after I called them multiple times. Still driving around with a damaged vehicle after over 10 months. You should be ashamed of yourselves. Will never recommend this “insurance company”.
I have been a LM auto insurance customer for over 30 years. I’ve always paid my premium on time and have had only 2 minor claims in >30 years I was suspicious as myLM premium kept going up–even though my car is 8 years old and clearly …
The claims department excels at deceptive/unfair claim practices. I can’t even get a claim adjuster to inspect my hail damaged roof. Nevertheless, I received 2 letters stating that my roof was undamaged. Randall Mcqueen was the adjuster. …
my investments are in socially responsible funds, my expensive insurance should also reflect my values. Environmental pollution is not one of them
this’s worse company ever, the want to deny a claim base on option. claim they said I Told them is now what happen to me, they creatin an option on what happen to me. they are clueless when it come to client, customer services is very poor, I can even give them one start, they get on ly because that’s how I can post.
Tory Brogie was a huge help in my insurance search. Some agents just send you a quote and you can’t understand why one is more or less. Of course, I wanted to save, but not at the expense of not being covered for anything that could …
Agero company with liberty mutual roadside followed up with me to let me know the status of the ticket. As explained they would be out in 45- 1 hours the tow company arrived on time and provided friendly service
Didn’t get his name I was to upset about car, but guy at Bobby and Steve’s, Edina was awesome . the app from Liberty was easy and they sent texts to let me know what’s happening.they Also checked on me to make sure someone came ro help.
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DO NOT use their website quote tool! You will be spammed with emails and calls, even after saying do not contact me. Disgusting! After this, I will NEVER even consider switching to them, and will warn anyone who I can.
It worst company ever ….even I changed my insurance and then sell my car but still send me a bill. Customers, please be aware
Excellent roadside assistance. Came exactly at the time I needed them. Wasn’t a hassle or anything very professional. Customer service was excellent great communication and the price for insurance fits my pockets thanks Liberty Mutual.❤️🎊🎊🎊🎊🎊🎊🎊🎊💐💐 …
Absolute worst! if you get in an accident with someone with Liberty Mutual Insurance just get an attorney. Save yourself time and grief and insults and no returned phone calls. …
Hate saying this place exists logos etc. what a joke Company cheap prices sometimes woods they just Luer you in that way they are very deceptive
They raise my auto premium because I didn’t drive the car much??? Perfect driving record but they raise my rates??? They are sneaky! Call
Very professional and polite and helps you from beginning to end.
It’s impossible to give a positive review for Liberty Mutual when it insures the arctic drilling and fracking which will have a devastating effect on the world’s environment.
The driver arrived sooner than expected and was super personable. He gave me a ride to the mechanic and his truck was impressively clean. I’m very impressed with the service and company.
Bryson called to give ETA of arrival. Arrived as promised. Took less than 3 minutes to unlock my car. He was very polite! He enjoys his work. I was thankful and very satisfied!
liberty Mutual Insurance (Home) does not payout on claims!!! Try filing a claim and receive a payment for your damages! This could be after a Storm or any damage done to your property. The ADJUSTER will try every trick in the book not to …
I was a loyal customer of Liberty Mutual for many years. I left Liberty Mutual because they raised prices. After I left a few weeks later. I received a letter from Liberty Mutual starting that I owe $38 dollars. So, the next thing that …
I was informed when I signed up that Liberty mutual covered part of Ridesharing that was truly not covered. I found out about this almost a year later, and I am quite upset that I was told that I was covered. I also had a rock chip …
I had a washing machine break and it flooded my floors. I contacted Liberty and they got someone out right away for water extraction. Then my nightmare began. They basically denied much of my claim and paid me pennies for the work that …
Liberty Mutual directly harms communities & escalates climate chaos-providing insurance & investment in tar sands, oil/gas pipelines, offshore oil/gas worldwide, in the North Sea and Brazil & directly profits & protects fossil fuel companies that wreck climate, water, & health.
Liberty Mutual is not a good company to go with my first week with them they made me negative out my account because they took out money when they wasn’t suppose to, I had to wait over two weeks an going back and forth with three different …
My experience with my auto accident claim was excellent!!! No complaints. Everything was handled and expedited in an efficient and timely fashion. The person who handled my claim was very kind and professional.
DO NOT PURCHASE THIS INSURANCE!! They are a SCAM!! They will take your money every month and then when something happens they will not cover it!! Then when you call you get placed on hold and nobody wants to assist you!! USE STATE FARM!!! Or some one else but definitely not LIBERTY MUTUAL!!!!
You claim to care about the environment, and yet you insure Enbridge, the Canadian company that is pumping tar sands oil, the dirtiest fuel on earth, though the U.S. Midwest. By doing so, you prop up the climate-destroying tar sands business, and put our Great Lakes in danger of contamiation.
I NEED INSURANCE THAT WILL BE AVAILABLE ANYTIME OF THE DAY. You cannot reach anyone after 5pm ET. I got a new car needed to put it on insurance before leaving the lot. I used the app but it told me I needed to call and talk to a customer …
Had a claim with them because one of their insured customers caused damage to my property. They fought me for a week over $20 dollars. Is your reputation really worth 20bucks? I know their employee spent more than an hour of their time shorting me $20. I vow to never in my life ever have a policy with this company!!!
Deny claim. I complain. Denial overturned. Meanwhile around $1700 in rental charges accumulated. They pay $300. Shady claims people. Avoid this company like the plague. Maybe they need a class action law suit
Never deal with this company, unless you want a headache. the claims took extremely long (months). I had very hard time to reaching my adjuster, they don’t answer your calls or emails
The worst company has been with it for more than 8 years 😓paying less than $90 for a premium policy (I have never used it, no accidents, no tickets, NOTHING), and recently just for the change of address they madly increased my policy to …
TERRIBLE experience with the adjuster Miss Phaneuf.. No communication. Car was totaled 3 weeks ago and still have not been able to speak with her despite 4 separate co-workers of hers saying that they would have her reach out to me. I work …
Dear Readers –
I learned a hard lesson recently when I switched our homeowners and auto insurance to Liberty Mutual…saving money isn’t always worth it when a business …
Experienced a flat near Waikiki. Call Center Rep was efficient and responsive to meet our needs. Roadside Truck Tech arrived on site within 17 minutes of initial call! …
My elderly parents had been Liberty Mutual customers for what seems like forever. They, like most seniors, continued to pay their renewals year after year regardless of rate increases , not wanting to or incapable of tediously shopping …
Can I give this company zero stars? We had a grueling experience with Liberty Mutual. Our car was totaled through no fault of our own. The guilty party was insured by Liberty Mutual. They low-balled us on the value of our car and nickel and …
Ok, liberty mutual saved me 80% off my insurance. 1-2 accidents had come off my 5 year record but they got me a rate so low my Gieco agent kept saying “Impossible” “Impossible” s seriously I bragged about my rate twice in a my work meetings!!
one day I got an call from lawn mower told me the mower got stuck between my retaining wall and the lawn, while he was trying to get the mower out, the retaining wall fell. According to my police, Liberty Mutual should pay for fixing my …
This company insures tar sands pipelines, which is decidedly NOT investing in the future. They are directly profiting off of and protecting fossil fuel companies that wreck our ecosystems and our health. That Liberty Mutual uses their enormous wealth to support companies like Enbridge is absolutely unconscionable.
Absolutely horrible. I would give zero starts if possible. I will also be reporting them to BBB & the state of Massachusetts. I signed up with Liberty Mutual for auto insurance. About a month later I found a much better deal and decided to …
This insurance company is a joke. The staff act like complete animals that belong in the local zoo. The customer service needs to be thrown away. This company only cares about the money. The human and the vehicles mean nothing. Your just a dollar sign.
Liberty Mutual touts their “values” and commitment to serving their client base, but how can they do that if they are profiting off of and ensuring fossil fuel projects that always harm us? They need to stop insuring arctic drilling, coal …
Absolutely my insurance company for life. Had 2 devastating losses and they paid without a hassle. Anthony Lorigo, my agent, explained all aspects of options. Very rare not to just sell. Thanks to Anthony for explaining the details as I had utilized them in a BIG way.
Hello, I used to be Liberty Mutual employee that started working there in 2010 and was terminated in 2020 due to being out of work on disability. I got many awards and promotions while working at Liberty Mutual. At the time of termination …
Great customer service. Got me a quote on a car change in minutes.
Can’t call in without being transferred 10 times (no exaggeration) to find out why a check was stopped! Didn’t get an explanation as to why but I was made to feel dumb and useful as a box of rocks. …
Liberty contribute to our climate being destroyed by providing insurance and investment in tar sands, oil and gas pipelines. …
since we have lived in Missouri and had this insurance company the rate is very high however we have had multiple times ran out of gas on freeway and gas people show up to save us. We have also multiple times Broken down and needed towing. …
After over 35 years as a Liberty Mutual customer, I had my first car wreck. A giant pickup T-Boned my Buick Regal hitting me right in the driver’s side door.
This is the point where you find out just how good your insurance company is. …
The worst insurance … no big corporate company i have ever encountered. I am a client. Cannot get help. On hold for hours at a time. Cannot sign up for the website to pay my policies. Going back to USAA. This company is a joke. Stay …
Liberty Mutual denied our first and only homeowners claim after decades of paying premiums. We had 3 separate roofers inspect our roof and each said we had extensive hail and wind damage from storms ainclufing the ones in 2020. Liberty …
Liberty Mutual indicates they are a “values-based” company, yet finances tar sands, oil, and gas/fracking projects that destroy our environment. I will never do business again with Liberty Mutual as long as they continue to be part of the climate crisis problem. Our time is running out.
Scam to sell policy and insurer gets stuck in fine printed policy agreements. Be aware
Liberty Mutual is the insurance company for our local KFC. An employee there dumped four large soft drinks on me and laughed about it. This not only soaked me to the bone, but damaged my cell phone. …
My car just stopped running while I was on the way to work. At 7am I pull over and. Called Liberty . They send help right away. To towed my car. They are very reliable company. Thank you so much. I am so Glad, I have Liberty Mutual Insurance. They won’t let you down.
Worst company ever. I got a quote with them and decided to go with another company and they opened and charged me anyways.
I’ve never made a claim for property stolen from my house (from inside my locked vehicle, in my driveway, actually) before, so I don’t have anything to compare my experience to, but this company has been absolutely fantastic in handling my …
Cordial and friendly. However, very expensive by comparison. Every year I paid a little bit more and more even though my driving record did not get worse. I switched to another insurance company after many years and my rate dropped by …
I was a former customer of Liberty Mutual, but stopped because the service was horrible. I had one of their larger agencies within walking distance from my home, but had to go there to get responses to my phone calls! They would not call …
Absolutely the most annoying Insurance company! All sales no service. Their marketing is relentless. IF only they spent a quarter of the time serving their customers as they do in with the incessant marketing. Would love to see this company go under and never have to see another commercial or ad again!
My deductible is $1000 after 3weeks of my car in the auto body shop rats chewed through the wires. I had to pay another $600 I feel that it should be paid by the insurance company.
Liberty uses YOUR insurance payments to back fossil fuel projects that threaten our future, because of climate change. And now, they’re flat out denying insurance claims from people who are losing their homes. Instead of meeting the crisis …
Worse insurance company ever!!!!!
My car was hit by a snowplow that was insured by them and they don’t want to pay for it to be fixed property, it’s a new car. Still waiting for my car to be …
Insurance companies like Liberty Mutual are supposed to protect us from disasters. Instead, Liberty Mutual is contributing to an uninsurable world by supporting fossil fuel projects that cause more frequent and devastating wildfires, …
The worst company you can insure your car with!!! They will retaliate. I have phone recordings I will upload them soon. The claims department never returns calls and as soon as you mention, that you’re switching insurance, they will pop up …
I do not use Liberty Mutual–and never will. Clever/funny commercials but they continue to finance projects that destroy the environment. Other companies, such as Travelers, have stopped financing these types of projects. I would leave a 0 or negative review if I could. LM–there is no Earth 2–clean up your business practices now.
I had a Radioactive and Chemical poisoning and this International Insurance company would only provide the Doctors and Courts with is Fraudulent documents.
Disgusted. Can’t believe I was paying them almost 500 monthly to cover me. When it came to covering me I had over 4k worth of loss , they kept sending me letters saying that after my $500 deductive, it would be a loss under $300 and they …
Liberty mutual dispatch “Only Towing LLC” to my location in Deerfield beach fl they never came been waiting for 4 hrs now . Wow Liberty needs to stop doing business with them terrible vendors.. I had to towed Vehicle myself out pocket expense. Smh
Terrible service. Terrible customer communication. it’s like talking to a bunch of robots who can only say I’m sorry. we were dropped from them on accident and then it was held against us by showing a laps in our record. now our quotes are …
Liberty Mutual responsiveness and attentiveness were sub-par after a recent car accident claim. My agent went on vacation at a critical time during the process and left no one to support me during her absence. The appraiser arrived 6 days …
In contrast to many other insurers, Liberty is still backing tar sands, oil, and gas projects that contribute to the climate crisis. This company pretends to be responsible but they are truly a corporate bad actor. I would never do business with Liberty so long as they continue to be part of the climate problem.
I got hit by a semi-truck whose insurance was Liberty Mutual. It took two months to settle the car accident that wasn’t my fault. Liberty Mutual, in particular, is terrible at responding to phone calls. I also felt like they were doing me …
I was planning to switch my insurance business to you, but have decided not to because: …
Liberty pretends to be an honest and decent company BUT that is very far from the truth. They directly escalate climate chaos through providing insurance and investment in tar sands, oil and gas pipelines. They insure and invest in …
I used to have Liberty Mutual Insurance for both my home and automobile, but I switched to a different company this year because of their fossil fuel policies. Liberty provides insurance and investment dollars for tar sands projects, oil …
I work at a body shop and this company is BY FAR, the worst insurance company to work with. They don’t answer their phones, they don’t call you back and they don’t respond to their emails. Time to fire all the current Auto Claims Chiefs and …
Liberty Mutual does not care about their customers their insurance rates are extremely high and when it comes time to repair something they want to use the cheapest parts available ! I am unsatisfied with their service and I will be shopping for a new car insurance
On June 9th, 2022 I had a flat tire and called into Liberty Mutual Roadside assist for help. I called several times and fought through a automotive system. I did not have the best reception, and the system discouraged speaking with a …
Leaving a review due to their atrocious lack of caring for the environment and for people. They’re hypocritical rhetoric for being a “value’s based” company is such bull. Liberty is wrecking our climate, water, and our health, putting all …
This has been the worst company to deal with!! If I could give zero stars I would!! The claims adjuster was an absolute disaster!! She would never and I mean NEVER return my calls, same goes for her manager. We called for 2 months with …
I had multiple damage to my home from a pipe leak and the only thing they wanted to pay for is replacing the dry wall in the ceiling. Surpro took up my bathroom flooring and everything.
Website, live chat and phone system provide conflicting and incorrect information resulting in a long runaround for changing my mailing address and for changing my mortgagee. Took 40 minutes. At least the call center agent was friendly.
My vehicle was hit while parked I submitted the proof that the vehicle was hit while parked. I was told that a private investigator said my vehicle was moving so my claim would be denied. I’m still waiting for this investigation to be sent over to me or a phonecall returned. Worst experience ever
Absolute worst insurance company. The incessant commercials should give you a clue! They spend a ton of money on that, then nickel and dime you when you have a legit claim. It’s not worth it. You customize your insurance until you get no …
Absolutely terrible customer service. I’m insured through them and was a victim of a car accident. They have made my life extremely difficult by not providing accurate information or answering questions. Ever heard of being a victim in an …
I am very disappointed with this insurance company – they are not renewing my policy with absolutely no reason. The only thing they are based on making this decision was last year I scratched a car and that was my first minor accident in my …
My Dad owns a body shop and they are the worst to deal with, they nickle and dime the customer with cheap a/m parts, they are impossible to get in touch with and they don’t respect the body shops in MA, paying them 40$/hour. How do you run a business when it doesn’t cover one employees hourly wage?
After being with LibMut for 16 years, they are unable to correct an error regarding roadside assistance on 1 of the 3 vehicles we insure with them. I spoke with 7 different people at Lib Mut over a period of 2 hours and 30 minutes on the …
I had an accident due to bad weather and tire tread and now this company won’t renew my policy dor one accident that was due to my driving error. People stay woke insurance companies only want you to pay them but when it comes to covering …
Liberty Mutual is one of the best car insurance companies. Not only are they affordable, but they defend their drivers. I am grateful to have a reliable car insurance company!
Having a particularly difficult business situation. Liberty Mutual is the one bright light in the constellation of entities I have to deal with to resolve my business issue. …
Liberty Mutual settled my claim well offering a fair deal. they will remain my company for insuring my investment properties. Special thanks to Chiquita Steele who answered all my questions well and patiently worked with me while I was on …
If I could give them 0 stars or negative I would . The most unreliable insurance company ever . I have been driving for 20 years , chose to transfer to them 2 years ago. My husband was in an accident and with out notice they cancelled my …
Be careful with this company. Someone broke into my vehicle when I was out of town. The adjusters Chelsea Aguilar and Spencer Chasteen did not order a police report. Lied claiming they could not reimburse my property. When I asked why? …
Be warned this company are crooks! They kept increasing my premium for no reason as I had no traffic violations or accidents. Upon canceling, they stated that I had a lapse in coverage and owed them more than $2,000! I called their …
Switched to Country Financial & saved a ton of money ! Bunch of crooks by far the worst customer service I’ve ever experienced ! My motorcycle was not working so I called in March to cancel my bike insurance. They said that they could go …
Honest to god this insurance sucks ! They will keep increasing your rates and reps can’t even explain why. I requested to cancel my policy and after cancellation they withdrew a balance from my bank account 3 times in one month. They said I …
My last auto accident (2021) under Liberty was a complete disappointment. They did not fight to get my deductible back on an accident that was NOT my fault! My car was hit by someone who does not live in Chicago and I lost my $1000 …
I had my equipment insured, set up on direct withdrawal from my checking account. After a year of not missing a payment, there were insufficient funds when they tried to take my payment for August. After trying one time, they cancelled my policy. Good thing nothing happened to my equipment. A phone call would have been nice.
My mothers car broke down and she had to call Liberty Mutual 4 times because not one tow company showed up and they kept calling and dispatching different companies to her. …