4 phone calls trying to get a return phone call after they called me. Staff incredibly unorganized. Finally told them to just send me my records. Time to find a professional office.
First time experience was good. When I took my daughter the second time I asked the Dr. a question as He walked by and He acted like He was too busy and relentlessly answered my questions.
I started going to Lighthouse Family Medicine when it was still LeCroy Family Medicine. I’ve never had a bad experience there. The staff are friendly and Dr. LeCroy himself is just awesome.
Took forever. Came for a FLU SHOT. Was in the office an hour and a half. Ridiculous. Do not recommend. I have never in my life had to spend so much time in a doctors office.
This has been by far one of the best doctors I’ve been to and let’s talk about Amanda… she’s the absolutely best. She’s gentle and talks you though everything!!
This doctors office is back to being the best! Had a very bad experience with one of the office staff being extremely rude and I believe she was let go. The doctors and staff are extremely nice and I highly recommended this place.
Seems that after they moved things are not ran the same. Shouldn’t take almost 2 weeks to get an appointment. They also shouldn’t recommend someone to go to CareNow! …
Worst experience of my life dealing with “Doctor” Lecroy and his office manager David and the rest of the completely inept staff. The level of incompetence and quackery is astounding.
Although the staff is good you no longer check in with them due to the new iPad they have installed for checking in. Had to wait 5 minutes for the one person in front of me to finish and then once I did fill out the pages of questions it …
Long time patient (10+ years) and I couldn’t be more satisfied. Great people, great bedside manner and excellent dictation. I refer EVERYONE who I meet that is new to the area to this practice with the utmost confidence.
I have been going to see Doctor Lecroy for eons. He is spectacular. Down to earth, easy to interact with and he always offers options. His staff is friendly and always attend to my questions or items that need attention. I would highly recommend Lighthouse Family Medicine.
Terrible office staff. Total disorganization. I have been with yhis doctor office for 10 years or so and am completely dissatisfied with the way my family has been treated by a rude and disorganized front office staff. Not as bad early on …
Unfortunately the significant turnover in the office staff and the increased adoption of untested technology, has really decreased the quality of service at this place. The doctors and nurses are all very pleasant, but everything from the …
Awful service. Incredibly rude front desk, seems like it’s common reading other reviews. Do not return voicemails and have been waiting over 25 minutes for a televisit with Katherine McNaughton. Not one text message or call to say they are …
I have been going to this practice for approximately 20 years. Dr Lecroy and the NP and the front office team are all couteous and helpful. Doc has excellent bedside manner and is not hesitant to refer you on if he cannot diagnose you quicky. I have always referred newcomers and friends and am confident in doing so.
I have seen Dr. Lecroy since I was in 4th grade. I am about to be thirty now. He truly cares about his patients and takes time to learn more about them. I am able to see him instead of specialists because he is such a good doctor and …
I’ve been leaving voice messages and calling for over a week and no one has called back! If you can get a hold of someone at the office it’s a decent place. Front desk people can be rude and not very helpful. Every single time I’ve called it goes straight to voice mail. Frustrating to say the least.
They say you can be 10 minutes late for an appointment but they really mean 9. Got there at exactly 10 minutes late due to prior obligation. I even called to let her know I’d be a few minutes late…more than 10 minute and we will have to …
I have been going to lighthouse family for about 2years now and I LOVE THEM and their services!! Any time i need a medication refill or need to get in, they are very prompt on refilling meds and getting me in quickly! I usually see one of …
I have been coming here for 15 years. Several family members come here. Staff and practitioners are incredibly kind, professional and practice evidence based medicine. They are careful, diligent to offer referrals when necessary. I highly recommend Dr. Lecroy, his nurse practitioners and PA’s and the entire staff.
Walked into a empty waiting room and two receptionist clearly not busy. I was turned away as they were not taking new clients on a Friday. Even though they could have seen me right away if I was already a patient. The receptionist wouldn’t …
I have gone here for about 9 years now. The doctors are friendly and helpful. They are a blessing, showing throughout Colleyville.
The new location is much bigger and is very nice. Along side the awesome provider staff is a great chiropractor! The front office staff is very nice and helpful as well!
The Doctors are great but you have to get past their incompetent, rude, staff who seem to just want to be on vacation rather than work.
Called with a serious medical issue, already went to the ER, and was instructed …
This has me signed in inaccurately under my son’s name, but I’ll leave a review anyway. 🙂
Never issues getting in for an appointment. My son and husband go to Dr LeCroy …
Doctors on every corner these days, yet we still drive 45 minutes to see Doctor Lecroy. I have been with Dr. Lecroy for 10+ years and he is just the best. A good Doctor’s office needs a good front and back office staff and he clearly is …
I absolutely love Light house medicine. The entire group,actually listened and care about your well being. They actually study every test given and go above and beyond to get you feeling amazing again. This doctor office really changed my life. It really feels good to have a firm that actually cares.
Great doctors office. I’m in & out within 30 minutes almost always. Staff is always friendly. Doctors and Nurse Practitioners are professional & very good at diagnosing. Never had an issue with them. If your insurance let’s you go here without costing you and arm and a leg I would definitely get set up here.
Let me start of by saying that I really like Nicole (NP), Valerie (PA) and Dr. Lecroy. They are all very knowledgeable, compassionate and helpful. However, the front desk staff is HORRIBLE. Last week while in a very remote are of western …
i love this place and my physician that i see, but the front desk people are the rudest i have ever encountered. no greeting, just an eye roll when they see me, and a “YES?!” when asking what i’m there for. rude on the phone, don’t call you back. hopefully they see this and can do something about it. they ruin the niceness of the place.
Insurance changed, had to change family doctor after 7 years of both wife and I being in her care as our PCP, and dreaded the hunt for a new practice and doctor we could trust who would be able to be close, available, and take incredible …
I came to visit Dr. Lecroy’s office after my previous doctor of 10 years quit taking my insurance. I wish I would have found this office sooner. The staff is incredible, kind, and they spend time with you and really seem to care about …
I cannot believe the staff were so rude. But after reading other reviews, it totally makes sense.
This is the place you have to avoid, they do not care about your health or …
They are quick to see you if you’re not sick and just trying to establish a family doctor but if you’re actually sick, they’ll tell you that it’ll be a month before they can get you in and refer you to an urgent care. It was a great first visit but good luck getting care when you actually need it.
There’s not much to say about this office-. They have no consideration for their patients. You can’t get anyone to pick up the phone do you leave a message – nobody calls back. You leave a message because your kids are sick and nobody calls …
I’ve historically never been a very “doctory” person, however I actually look forward to visiting Lighthouse Family Medicine. Doctor LeCroy and his team invest time into learning about their patients and I’ve never felt rushed to get in and get out like I have at other doctors in the past. Can not recommend them enough.
Hands down the best clinic I have ever been to. Dr LecCroy and his entire staff are just wonderful. He listens, and is so kind to answer any questions that I have.
I have been seeing the nurse practitioner for years and unfortunately was made to see a new female doctor and Dr Lecroy. She wouldn’t look at me or address my concerns. Dr Lecroy then came in and set his phone up to record our visit without …
Dr. LeCroy and staff are the most caring, honest and most knowledgeable in the Medical field that I have experience since year of 2000. Trustworthy and Professional. They have always given me the best health care ever for my health issues and I am healthier than I have ever been. Truely grateful!!
I have been going to Lighthouse Family Medicine for many years and have always felt like I have been well taken care of. I had the pleasure of having an appointment with Maria Ashton FNP-C this morning and can’t even begin to tell you how …
Valarie is the best.
Great people and awsmeme service
They are very professional and very polite.
Love everything about this place! Our entire family has been coming here for years.
Very disorganized office staff. Online patient portal is aweful!
I love Lighthouse, they are so good to us.
Dr. LeCroy always make’s time to listen to my concerns. Great staff.
4 phone calls trying to get a return phone call after they called me. Staff incredibly unorganized. Finally told them to just send me my records. Time to find a professional office.
Excellent service. Dr. LaCroy went out of his way to help me.
First time experience was good. When I took my daughter the second time I asked the Dr. a question as He walked by and He acted like He was too busy and relentlessly answered my questions.
Dr Lecroy and crew are wonderful medical care providers. Iv e come here for years, is is a great family practice.
I started going to Lighthouse Family Medicine when it was still LeCroy Family Medicine. I’ve never had a bad experience there. The staff are friendly and Dr. LeCroy himself is just awesome.
Took forever. Came for a FLU SHOT. Was in the office an hour and a half. Ridiculous. Do not recommend. I have never in my life had to spend so much time in a doctors office.
This has been by far one of the best doctors I’ve been to and let’s talk about Amanda… she’s the absolutely best. She’s gentle and talks you though everything!!
This doctors office is back to being the best! Had a very bad experience with one of the office staff being extremely rude and I believe she was let go. The doctors and staff are extremely nice and I highly recommended this place.
Seems that after they moved things are not ran the same. Shouldn’t take almost 2 weeks to get an appointment. They also shouldn’t recommend someone to go to CareNow! …
Worst experience of my life dealing with “Doctor” Lecroy and his office manager David and the rest of the completely inept staff. The level of incompetence and quackery is astounding.
Although the staff is good you no longer check in with them due to the new iPad they have installed for checking in. Had to wait 5 minutes for the one person in front of me to finish and then once I did fill out the pages of questions it …
Long time patient (10+ years) and I couldn’t be more satisfied. Great people, great bedside manner and excellent dictation. I refer EVERYONE who I meet that is new to the area to this practice with the utmost confidence.
I have been going to see Doctor Lecroy for eons. He is spectacular. Down to earth, easy to interact with and he always offers options. His staff is friendly and always attend to my questions or items that need attention. I would highly recommend Lighthouse Family Medicine.
Terrible office staff. Total disorganization. I have been with yhis doctor office for 10 years or so and am completely dissatisfied with the way my family has been treated by a rude and disorganized front office staff. Not as bad early on …
Unfortunately the significant turnover in the office staff and the increased adoption of untested technology, has really decreased the quality of service at this place. The doctors and nurses are all very pleasant, but everything from the …
Awful service. Incredibly rude front desk, seems like it’s common reading other reviews. Do not return voicemails and have been waiting over 25 minutes for a televisit with Katherine McNaughton. Not one text message or call to say they are …
I have been going to this practice for approximately 20 years. Dr Lecroy and the NP and the front office team are all couteous and helpful. Doc has excellent bedside manner and is not hesitant to refer you on if he cannot diagnose you quicky. I have always referred newcomers and friends and am confident in doing so.
I have seen Dr. Lecroy since I was in 4th grade. I am about to be thirty now. He truly cares about his patients and takes time to learn more about them. I am able to see him instead of specialists because he is such a good doctor and …
I’ve been leaving voice messages and calling for over a week and no one has called back! If you can get a hold of someone at the office it’s a decent place. Front desk people can be rude and not very helpful. Every single time I’ve called it goes straight to voice mail. Frustrating to say the least.
They say you can be 10 minutes late for an appointment but they really mean 9. Got there at exactly 10 minutes late due to prior obligation. I even called to let her know I’d be a few minutes late…more than 10 minute and we will have to …
I have been going to lighthouse family for about 2years now and I LOVE THEM and their services!! Any time i need a medication refill or need to get in, they are very prompt on refilling meds and getting me in quickly! I usually see one of …
I have been coming here for 15 years. Several family members come here. Staff and practitioners are incredibly kind, professional and practice evidence based medicine. They are careful, diligent to offer referrals when necessary. I highly recommend Dr. Lecroy, his nurse practitioners and PA’s and the entire staff.
Walked into a empty waiting room and two receptionist clearly not busy. I was turned away as they were not taking new clients on a Friday. Even though they could have seen me right away if I was already a patient. The receptionist wouldn’t …
I have gone here for about 9 years now. The doctors are friendly and helpful. They are a blessing, showing throughout Colleyville.
The new location is much bigger and is very nice. Along side the awesome provider staff is a great chiropractor! The front office staff is very nice and helpful as well!
The Doctors are great but you have to get past their incompetent, rude, staff who seem to just want to be on vacation rather than work.
Called with a serious medical issue, already went to the ER, and was instructed …
This has me signed in inaccurately under my son’s name, but I’ll leave a review anyway. 🙂
Never issues getting in for an appointment. My son and husband go to Dr LeCroy …
Doctors on every corner these days, yet we still drive 45 minutes to see Doctor Lecroy. I have been with Dr. Lecroy for 10+ years and he is just the best. A good Doctor’s office needs a good front and back office staff and he clearly is …
I absolutely love Light house medicine. The entire group,actually listened and care about your well being. They actually study every test given and go above and beyond to get you feeling amazing again. This doctor office really changed my life. It really feels good to have a firm that actually cares.
Great doctors office. I’m in & out within 30 minutes almost always. Staff is always friendly. Doctors and Nurse Practitioners are professional & very good at diagnosing. Never had an issue with them. If your insurance let’s you go here without costing you and arm and a leg I would definitely get set up here.
Let me start of by saying that I really like Nicole (NP), Valerie (PA) and Dr. Lecroy. They are all very knowledgeable, compassionate and helpful. However, the front desk staff is HORRIBLE. Last week while in a very remote are of western …
i love this place and my physician that i see, but the front desk people are the rudest i have ever encountered. no greeting, just an eye roll when they see me, and a “YES?!” when asking what i’m there for. rude on the phone, don’t call you back. hopefully they see this and can do something about it. they ruin the niceness of the place.
Insurance changed, had to change family doctor after 7 years of both wife and I being in her care as our PCP, and dreaded the hunt for a new practice and doctor we could trust who would be able to be close, available, and take incredible …
I came to visit Dr. Lecroy’s office after my previous doctor of 10 years quit taking my insurance. I wish I would have found this office sooner. The staff is incredible, kind, and they spend time with you and really seem to care about …
I cannot believe the staff were so rude. But after reading other reviews, it totally makes sense.
This is the place you have to avoid, they do not care about your health or …
Dr. LaCroy is great Dr.
Unfortunately he is teamed up with office Mgr.
David. …
Dr. Lecroy is an Excellent physician.
I am leaving this as three stars as it has been very difficult to schedule an …
They are quick to see you if you’re not sick and just trying to establish a family doctor but if you’re actually sick, they’ll tell you that it’ll be a month before they can get you in and refer you to an urgent care. It was a great first visit but good luck getting care when you actually need it.
There’s not much to say about this office-. They have no consideration for their patients. You can’t get anyone to pick up the phone do you leave a message – nobody calls back. You leave a message because your kids are sick and nobody calls …
I’ve historically never been a very “doctory” person, however I actually look forward to visiting Lighthouse Family Medicine. Doctor LeCroy and his team invest time into learning about their patients and I’ve never felt rushed to get in and get out like I have at other doctors in the past. Can not recommend them enough.
Hands down the best clinic I have ever been to. Dr LecCroy and his entire staff are just wonderful. He listens, and is so kind to answer any questions that I have.
I have been seeing the nurse practitioner for years and unfortunately was made to see a new female doctor and Dr Lecroy. She wouldn’t look at me or address my concerns. Dr Lecroy then came in and set his phone up to record our visit without …
Dr. LeCroy and staff are the most caring, honest and most knowledgeable in the Medical field that I have experience since year of 2000. Trustworthy and Professional. They have always given me the best health care ever for my health issues and I am healthier than I have ever been. Truely grateful!!
I have been going to Lighthouse Family Medicine for many years and have always felt like I have been well taken care of. I had the pleasure of having an appointment with Maria Ashton FNP-C this morning and can’t even begin to tell you how …