Lincare

Medical supply, Lincare Holdings Inc.

We remain committed to you and your patients during uncertain times. Let us offer our expert customer service and robust clinical staff to ensure you have the support and assistance you need during these times. Managing a chronic illness can be difficult, but Lincare specializes in offering you the services and products you need including 24/7 support and in-home instruction and set-up. From the latest technology in respiratory and oxygen care to our full line of durable medical equipment, our goal is to keep you safe at home and out of the hospital.

Lincare Contact Details

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Lincare Reviews ( 99 )

  1. ABSOLUTELY THE WORST SERVICE EVER BEEN TRYING TO CPAP SUPPLIES FOR MY HUSBAND FOR A YEAR NOW, STILL HAVE NOT BEEN ABLE TO GET SUPPLIES, THEY KEEP BLAMING LOCAL OFFICE AND LOCAL OFFICE BLAMES MAIN OFFICE WHAT A JOKE!!!!!!!!!!!!!!!!!!!!!!!!! DO NOT DEAL WITH THESE PEOPLE!!!!!!!!!!!!!!!!!!!!!!!! I DIDN’T EVEN WANT TO GIVE ONE STAR

  2. I called the main office in Florida to ask a question that should be a company policy and was told I had to contact my local office. Why? I asked why and was told repeatedly that I had to contact the local office. Why?

  3. I cannot get a live person no matter what number I dial!
    This is horrible service! Nobody ever answers the phones, any phones!
    Horrible, just a horrible way to do business with such ports to matters such as AIR AND BREATHING EQUIPMENT!

  4. Horrible , rude , con artists , tried charging my new insurance all over again for my cpap that was all ready paid , in a year and a half never once did they call an follow up on how my equipment was working or how it fit , has the same …

  5. Worst service ever! Very unprofessional. No one is managing this business. Oxygen is life and death and they could care less if you have supplies or not. You have to beg to get your order. If you have any other choice do it!

  6. This company thinks it can break and ignore laws as they see fit.They double bill their customers by billing insurance and also billing the customer.Then if you ever pay by debit or credit card they keep your information which is against …

  7. Recvd a letter which was redirected from my parents old address about an uncashed check… We never used this company and just what company would track so eo w down for 25.00 ….cant get in touch with anyo e…other than a circle of.vm and …

  8. Local company for me is not always able to get oxygen tanks delivered because the oxygen provider does not deliver to the local company. The company that I have dealt with is in Duluth, GA. Not good business practice.

  9. Everytime i call your west palm beach location no one answers ive been hung up on multiple times im not even a paitent yet i can pull my rx and go somewhere else was told oh we cant start you cpap thearpy till after your plan renews in june …

  10. Lincare service is horrible. There billing department is even worse. All you do is wait and get transferred from place to place saying the problem is something else. If you can find a local supplier, i.e. not associated with Lincare I strongly suggest doing so.

  11. Absolute terrible company. Send me supplies I have never asked for and when I need them to replace a broken CPAP, no response. I am requesting a change from my insurance carrier and reporting their suspicious supply practice.

  12. I wouldn’t advise anyone to use Lincare either. They are extremely unprofessional, and can’t be counted on for reliable service. I’m surprised that Medicare would allow them to be involved in that program. If enough people complained to Medicare then changes would be forthcoming or they would not be a Medicare provider.

  13. The people that work here do not pay attention when leaving to go onto US 19. My boyfriend and I bike everyday but are very careful, and we still get almost hit weekly when it comes to this place. They have a stop sign but do not obey it. …

  14. Horrible horrible customer service in Wauconda IL. Everything is a fight with them. They have zero compassion for the patients that they supposedly “serve”. It’s OXYGEN people!! Patients need it ASAP…. not have to jump through 1000 steps to get it! Ugh. Absolutely awful!!

  15. I am surprised at the inaccurate information I have been given on various calls to try and have delivery of a cpap for my son and also myself. It has been a totally frustrating experience. I’m glad it has not been a life or death situation.

  16. Seek new provider immediately, my experience was horrible I wouldn’t advise anyone that has a severe sleep apnea to deal with them my health is declining due to them neglecting to send me equipment all while still billing me. I’m seeking legal counsel and a new provider

  17. Terrible times twelve!!! All I needed was a mask and headgear. Ordered in April. Still no DME. I wonder if Medicare doesn’t pay them enough to hire someone with a even a 3rd grade education.

  18. If you need employment PLEASE FIND ANOTHER SOURCE. This is a VERY DISHONEST place to work. They will manipulate your work hours and promises including sale bonuses will not come through. …

  19. My husband has had leukemia, oral cancer, quadruple bipass and was in an accident with a semi. We’ve been trying for months to get him a POC backpack. After MONTHS they still have not filed a claim to our insurance.

  20. Called to get new nasal mask. I was to get a medium was sent a small. I didnt notice the size until after I opened the package. I tried to make it work it was too small. I called requested tbe medium. Today the package was delivered, open …

  21. If you are looking for a Quality, Dependable, home oxygen source..THIS IS NOT IT! THEYSUCK! THEY MISS YOUR SHIPMENT AND YOU DON’T HAVE AIR TO GET TO YOUR DOCTORS APPOINTMENT? DON’T CARE! NOT THEIR PROBLEM. PRO.IAE ANOTHER DAY TO BRING YOUR ORDER…NEVER SHOW UP!

  22. I have the FLU. …I am an Asthmatic ….I am a retired Registered Nurse in need of a nebulizer system but this EXTREMELY INCOMPETENT
    ? MEDICAL SUPPLY COMPANY hasn’t been able to get their act together to even …

  23. Zero stars!!! These people are UNprofessional — they LIE to customers– they INTIMIDATE customers — they MANIPULATE customers–they WITHHOLD SERVICES–they JEOPARDIZE patients’ health–they HANG-UP on customers–we have an appt. in the …

  24. My mother lives in Olympia, Washington and is in a nursing home. She has severe COPD and is dependent upon oxygen. She knows what good service is from the office in Aberdeen, Washington, therefore she knows that Olympia office just is not …

  25. I couldn’t get through to the Jax delivery office so I called corporate. They transferred me to them. I spoke to Mary who assured me I would get my delivery yesterday 3/8. I waited until 8pm, no delivery. I called this am and got the …

  26. This office in Grant’s pass Oregon has very poor compassion and customer service also I tried calling corporate and can’t get thru, the phone connection hangs up ! How can a company be so unproffesional and uncaring and very disrespectful …

  27. The worst customer service ever at the N.Kansas City Office they are rude, disrespectful, and no care for the customer. Refuse to deliver oxgyen when needed. They seem to think that we as customers has no rights. As far they are concerned …

  28. Does Corporate even bother to read these reviews, they are doing a disservice to there customers. I think everyone should find a new supplier maybe then corporate will pay attention. The attitude comes from the top and runs downhill. My supplies are almost 2 months over due, today is supposed to be the day.

  29. Totally impossible to reach anyone at the Clearwater office. My husband passed away 6 weeks ago, I am trying to get a return mailing label so I can return the supplies that I received after his death. I have tried numerous times and no …

  30. This borderline scam of a company has terrible customer service. They have persistently called and mailed CPAP information for my grandmother, who passed away last year in August, despite repeated phone calls to let them know she is no longer in need of their services or equipment. Their harassment is not appreciated.

  31. Services isn’t on time and wait time for to get your supplies is never when they say it will be. I have been struggling to breathe all weekend when I was instructed that I would be getting my breathing supplies on Friday. Here it is Monday …

  32. If there was a negative number I would use that. This is the worst company I have ever dealt with in my entire life. Incompetent people who do not care, sound like you are bothering them if you can ever get through to anyone after being on …

  33. Sadly the customer service is awful. The drivers are great. I would LOVE to know who make a customer service rep one to determine who is allowed oxygen and who isn’t. Brittney is the most awful rep there. She has a nasty attitude and does …

  34. They picked up the machine after 2 years of requests, but have no record of it and are continuing to bill both me and my insurance company. When they picked up the machine the driver stated he was instructed not to give out copies of …

  35. Ripping off Medicare by charging a “dispensing fee” of $171.00 for medication. Pharmacists are getting paid twice for what they should be doing as part of their job. What does Lincare say? “Medicare approved amount for professional service provided by pharmacist for dispensing prescription.” So sorry I got involved with this company.

  36. What a con of a company they kept calling me and my doctor to go with there co in Rome Ga. I talk too my insurance they stated I didn’t have a co pay they will pay 100% but Lincare oh no your insurance only pays 80% so they sent me bill for …

  37. Now I normally give benefit of the doubt until given a reason not to. But all reviews I’ve read especially the employees they absolutely have creditability. I was told on 5/7 that I would have an interview on 5/8 at 9 am by Bebe Ahmadzai …

  38. I rely on lincare for my CPAP supplies. I have to call once per month to have them mailed out to me. In October it took 5 phone calls and 3 weeks for me to receive my supplies. This month so far I have placed 3 calls, left a call back …

  39. Worst month of employment. I was probably one of the few with the most experience. Training is horrible or no training at all for the ancient system they have . My mom had a heart attack and I missed two days of work and got fired for it .They can’t find employees for a reason and now I know why. You can keep the $13.25 an hour.

  40. Stay away. 0 stars. One of the worst companies I have dealt with. Very unprofessional. Customer care did not help me. 0 star reviews were very accurate. No accountability with employees. Tried patiently with them to have management call me …

  41. Today I was actually transferred to somone actually helped me in via the call center in Florida. They were able to specially send me supplies, even though my paper work was stalled in the local office in Lockport, NY. The support I …

  42. READ THE REVIEWS AND CHECK THE BBB for reviews BEFORE SUBSCRIBING TO LINCARE SERVICE. I have been a Lincare customer for more than 9 years and it would appear that every couple of years, something epic happens that I need to deal with the …

  43. This is one screwed up company. It took me five phone calls to change my insurance company. Most of those were left as messages that were never returned. Even after that, they continued to bill the wrong insurance company and send past …

  44. 10/24/16
    I had a charge taken out of my bank acct. I spoke with Roxanne ext. 13022 about this. She wasn’t sure what it was but thought it was a maintenance charge taken …

  45. Lincare doesn’t care about its customers no matter which location you use. I have had problems since 2016 I have had to return 3 portable oxygen concentrators (POC) and now I have to return another. The local offices (Massachusetts) …

  46. I have no regard for Lincare as a whole. Should have dumped them a long ago. Anytime I move, I have to change my address with at least three different depts because they don’t communicate within their own system. Today, I’ve spent over …

  47. If there were a lower rating it would have been given. This company has the poorest customer service that I have ever experienced. My wife has used a CPAP machine since 2011 and Lincare was her provider. Since August of last year or …

  48. Clearwater lincare branch (joke) is a very poorly ran business. College idiots etc. They cut their staff in half across the board in every state for profit and used the covid virus as their excuse even though business got busier all over …

  49. Absolutely the worst customer service and company I’ve dealt with. I’ve been trying for 1 year to get the correct cpap hose and they sent the wrong one 3 different times in 90 day incrimints and never did make their error correct any of the …

  50. This is the worst company I have ever dealt with. I received a bill for several thousand dollars for enteral feeding formula that I could have purchased from a reputable medical supply company at 1/3 the cost. I was not advised by Lincare …

  51. This company in Worcester, MA is the worst company to deal with. Go elsewhere for your medical needs. I have asked for supplies since November 2016 and still have not received them. My CPAP machine has not been services in I don’t know …

  52. Worst service ever. Employees miserable, annoyed and incompetent. Took them 2 months and they insisted on 20% payment up front. Even though I’m covered 100%.
    I switched to St Pete cpap supplies and 2 day I was set up and ready with no up …

  53. THIS is the worst business I have ever dealt with. Back on NOV 4th. 2017 I placed an order for my cpap supplies,they said it would be 1 week and then I should receive them. Well they never came. I called back Nov. 30th. and spoke with …

  54. Can’t get my CPAP supply because of all things, an expired prescription for a chip strap?!?! I have not used a chip strap in the 11 years I have been on CPAP and do not receive them in my quarterly supplies. This is ridiculous and absurd! …

  55. HORRIBLE. Customer Service people will bully you into taking supplies you do not need. Will try to convince you that because you are “entitled” to replacement parts you have to take them. You can tell them all day to only ship certain …

  56. Do not use this company. The neglect they show to the elderly and disabled is criminal. Their ICare staff are useless. I would honestly hold my Pulmonologist 100% responsible for a referral to this company. My daughter, who has Down …

  57. DO NOT DO BUSINESS WITH THIS COMPANY IF AT ALL POSSIBLE! My wife has been trying since February to get her CPAP supplies. Numerous phone calls 20-40 minutes on hold several times and as of April 12, still no supplies. You call in, wait …

  58. DO NOT WORK FOR THIS COMPANY. They will screw you over anyway they can. I worked for this company for over a year and it was the worst job I’ve ever had. I found a new job where they appreciate and treat their employees like they matter, I …

  59. I would not do business with Lincare if I were you. They do not answer their telephones. They give you the run around redirecting you and transferring you to other phones where no one answers. Or they actually gave me a physical address in …

  60. I would not recommend this company. If I could give ZERO stars i would. I have been using oxygen at night along with my CPAP treatment. The concentrator that was sent to me made so much noise that it is impossible to sleep at night. I have …

  61. My cpap machine is part of the nation-wide recall. I was told to stop using the machine immediately as it could cause cancer. Neither the manufacturer, Phillips, nor LINCARE had any plan in place to replace these machines. My sleep apnea …

  62. Lincare is completely incompetent and they really do not care about their patients! Having inaccurate address information, horrible customer service, and even more an “iCare” team that just routes you back to another department instead of …

  63. Lincare has very poor customer service. The hold times are incredibly long. I have been trying to pay a bill for over a week. Nobody answers the phone and I haven’t received a bill from them in over 6 months. No professional service.

  64. I had to stay an extra day in the hospital because they never delivered my oxygen. When I did get home they gave me a faulty machine and when I called to replace it they never put the order in the system so I had to wait yet another day.

  65. terrible company to work for! they build up your hopes with false opportunities… then when you start, you get no orientation, no legit training, very little communication and when you do ask questions they belittle you. I can now see why …

  66. Interview went great, no feedback, nothing website shows still hiring, I sent email no update on position gives me bad vibes this company may have a high turn over rate or is super picky selecting applicants for position, over a month no response I have to keep it moving with better employment elsewhere

  67. My husband and I both get our CPAP supplies from Lincare in Florida and, after we were established with them, we get our supplies in two days. The operators have never been mean to us and seem to enjoy serving their customers. …

  68. On September 26, 2021, there was a data breach at Lincare that potentially exposed most kinds of personal information in their system. Today is June 13, 2022, and I just now received a letter informing me of the breach. It is inexcusable …

  69. I am the executor of a former Lincare equipment user’s estate. The statement that I received from the decedent’s family was missing the payment stub. Try to get the address to mail a check! This is absurd! Nor could I make a guest payment. I augustly hope that the local Lincare service centers are better than the coprorate service!

  70. My experience started off a bit slow about trying to get my dad a hospital bed but after a couple of phone calls we finally got there. Even though they had no beds on stock for the last week when I called again Monday a little upset …

  71. This company will invent new and surprising ways to mess up delivery of your medical supplies. I plan to make it a point to search for “Lincare class action lawsuit” so we don’t miss out when it inevitably comes to fruition.

  72. Horrible no one answers the phone They we’re supposed to order a RS Med Cpap machine. Waited a month then was told they no longer deal with RS Med still waiting for a call back. The billing Dept submit claims with my insurance without prior authorization from my PCP claims then get denied.

  73. If you are looking for a company that takes care of their customers I would suggest that you keep looking. After being told my supplies had been ship out numerous times (Literally over6 times) over 6 months. Employees from lincare told me …

  74. I have been suffering from severe sleep apnea and have waited over 6 months for Lincare to process my order. Average wait times are always over 40 minutes and when they say someone will call back, it never happens. I wish they had a competitor but they don’t – and they know it.

  75. “Lincare should not be allowed to operate . They picked up a portable oxygen unit from my Aunt who has severe COPD . In April they picked it up and now December and still none brought back to my Aunt . When she walks without it she could …

  76. Lincare Newnan is absolutely horrible. Worst customer service ever. I send patient’s orders through Parachute and it’s always a problem with this office. Every excuse under the sun. Trying to locate patients orders from 3 months ago and …

  77. WORST COMPANY TO DEAL WITH. I have been trying to resolve a billing issue since December 20th. I have kept detailed notes as to date, times and names of individuals I have spoken with. Everyone passes the buck IF you can even get through …

  78. I don’t know how this company is still in business, but I’m going to try to do something about that. They are a bunch of liars that are causing harm to the health of their customers by either sending incorrect supplies, or not sending them …

  79. This is without a doubt the worst oxygen supplier in Southwest Florida.
    I have been with them for 5 or 6 years now. The customer service hasn’t changed a bit. If you have 60 min. to make a call to them for service, tech or billing, …

  80. I received a cpap 2021/2022 for just a few months. I hated it and called them to discuss options. They advised me to buy a different mask which I did. I still couldn’t adjust to it so I boxed it up and returned it since there was a big …

  81. If you did NOT place an order and are trying to stop the shipment, good luck! I’ve been on hold for 20 minutes and longer without ever being able to speak to an individual. They leave me no choice, but to dispute the credit card charges. …

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