Lincoln Heritage Life Insurance Company

Life insurance, Lincoln Heritage Life Insurance Company

We provide burial insurance and final expense solutions for people looking to protect their loved ones from rising funeral costs. Our policies start at just $15 a month and don’t require a medical exam – just answer health questions on our 1-page application. Free funeral planning and 24-hour family support is included with every Lincoln Heritage Funeral Advantage® policy. Family owned and operated for over 55 years, we are the largest final expense company in the country. Call for a free, no obligation quote today!

Lincoln Heritage Life Insurance Company Contact Details

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Lincoln Heritage Life Insurance Company Reviews ( 250 )

  1. I love this insurance company I’ve had this insurance company for years and years myself and my mom’s policy and has she passed they came right up and came through for me this is the best place I’ve ever had insurance I’ve upped my policy …

  2. Well I guess the commercials get you when you’re dad happens to be at that cut off age where you can buy insurance for your loved one. Well thanks be to God he is still alive 10 years later. But of course you all know the older you are the …

  3. There is an agent by the name of Jean Charles who is in the south Florida area who is misleading people by selling modified coverages for Lincoln Heritage that ends up not helping at all. I had a final expense coverage for 2 years paying …

  4. This company is a joke!!!!! If you are considering purchasing a policy from this company DON’T!!!! The sales person who my mother got her policy through was great to talk to and responded quickly but then u are told to call another number …

  5. B.J. Thompson (area manager) just left after spending time with my mother-in-law and taking care of her final planning life insurance needs. I must say it’s so refreshing to have a live agent come to our home to meet with us to discuss all …

  6. What an Amazing company. From working with them, to having my own policy with Lincoln. A compassionate, family run business. By far #1 in the country. Pays out in 24 HOURS. Whole life insurance, don’t short your life’s end with not having an amazing company like this backing you.

  7. My Mom had her life insurance through this company. They were very good about their willingness to deposit the funds into my account rather than mailing a check. I am always nervous about getting checks because I am afraid I will accidentally throw them away or shred them.

  8. As a licensed insurance agent I have met people that have a policy with this company. After reviewing their policy it’s obvious that the consumer is overcharged immensely for less options but ‘guaranteed’ an immediate benefit. When you have …

  9. With the devastating passing of my Mom they made this a very fast process. I sent an email, called a couple of days later and they had received the email. Faxed death certificate and the check was sent right away. Thank you for your promptness and kindness.

  10. !!URGENT!! Please read before ever even considering this company for yourself and/or your loved ones!! It has been less than 48hrs since my 64 year old mother passed away after losing a very rapid battle with cancer. It was very fast, …

  11. All services rendered for my passed away wife Maria were exactly as we wanted and customer service were absolutely 100%. You were very responsive and very professional. Congratulations and thank you very, very much.

  12. My wife recently passed away we had a policy for her with Lincoln heritage when it came time for me to call I was not sure what to do and the young lady that I talked to on the phone first of all extended condolences and said that on behalf …

  13. It was a pleasure working Lincoln Heritage. They handled my claim efficiently and expeditiously and treated me with care and kindness the few times I reached out to them via phone. Thanks for a great experience during a very difficult time.

  14. No hassle, no extra hoops to jump thru. When my mother passed, LH made things so easy & accommodating. Every agent that I spoke with was so very pleasant. And after the funeral home was compensated, it didn’t take very long at all to rec …

  15. When my mother passed, the claims process was so smooth. The representatives were so nice on the phone. I was very impressed by the letter of condolence that came with our payment.

  16. My husband passed away January 29th he would have gotten his full insurance policy but unfortunately he could not hold them for two more days we both had a policy with Lincoln I was so unhappy that I did not have enough to cremate my …

  17. My Daddy passed away earlier this month.
    I contacted the claims department and after giving the information needed to look up Daddy’s policy, the representative told me I could email the information …

  18. This company has sold by Husbands life insurance policy to a non relative which is illegal and unethical. We have tried calling them for years to regain his policy rights however they are uncooperative and will not provide any information. …

  19. For anyone who has Lincoln Heritage for your Insurance Company make sure you know what’s going on with your Policy cause they will not Inform you that CHANGES have been made against your Policy until it’s time to PAY YOU FOR YOUR LOVE ONE. …

  20. I only went on your sight to get a quote. Next thing i know a rep from the company was knocking on my door. I was at work , my husband was home entertaining many relatives due to a death in the family. The woman who came was not swayed by …

  21. I would not recommend. The agent who sold us insurance waited until we were done signing up to tell us about his political issues and religious views. He also lied about the policy and what was refundable if we canceled it. I would not recommend this company to anyone! If I could give it no stars I would.

  22. As of August of this year I have been in the Final Expense market for 44 years. I have worked for many companies in that time span. Many of them are no longer in the Final Expense market. I have represented Lincoln Heritage Life Ins. for …

  23. My loved one passed a few days before to covid19 lock down. I was unable to get the death certificate from the funeral home. However, after a few weeks the funeral home offered to give me what’s called a working death certificate. I called …

  24. Great company! When I call I always speak to a live person. The funeral guardianship is a service like no other. Just make sure you ask your agent to explain the policy before you assume it does everything it does not. But they do do exactly what they promise. I would recommend this to anyone including family.

  25. My Agent Frankie Jackson was fantastic. She was knowledgeable and informative. And she cared about my questions being answered . That meant a lot to me. Very polite person. Thank you for having her to call me. Great job Frankie

  26. My mom passed away three months ago and I had to handle everything with the company , and I really had the best experience with them.They helped me with everything regarding a funeral and sent me a check quickly after I sent all the papers …

  27. My sister died in October all I’m hearing is that we’re waiting on Laurel Family Clinic. All I’m saying the policy for me and my family will be cancelled it’s no way I’m going to continue with theses people and my family will have to go through the same thing. LISTEN DON’T LET ANYONE TALK YOU INTO THIS COMPANY!

  28. Carmen and I selected Lincoln because of our agent Daniel Butler and pricing of policy. Carmen died suddenly and Daniel came to house and to funeral, totally unexpected and greatly appreciated. The hospital took 6 months to send 9 pieces …

  29. Thank you for your condolences in the passing of my mother & the quick response with processing the claim & payment for the funeral…all is very much appreciated & eased the burden of funeral planning a great deal. I was amazed at how …

  30. It’s hard to believe I just celebrated 9 years with Lincoln Heritage & Golden Memorial (time fly’s!). Like ANY experience I suppose, mine has been both challenging and rewarding. For those like minded skeptics out there who may be reading …

  31. Lincoln-Heritage was very professional to work with after my Mother passed and they sent the check one day after they received the death certificate. Excellent company would definitely recommend.

  32. I am speaking on behalf of my mother. Making funeral arrangements for your love one is never easy. On the passing of my uncle, my mother’s brother. Lincoln Heritage dit their part in timely manner. There were definitely no stresses from their end during my uncle funeral arrangements and home going service. Thank you Lincoln Heritage.

  33. My wife passed away and Lincoln Heritage took care of everything with the funeral home. It made it so easy that I did not have to make any arrangements in the time of stress and the loss of my love one, my wife. I would recommend anyone …

  34. The quick response I received from Lincoln Heritage was amazing, the customer service department was very helpful and sincere. I couldn’t of asked for a better experience in dealing with this Life Insurance Company highly recommended. thank you!

  35. Today as I have done for almost 3 years called LHLIC to make a payment & to inquire about a double bill and I was Lucky enough to get the VP of Customer Service Sheryl.. One of the rudest Customer Service calls in life! She displayed her …

  36. The service I received from Lincoln Heritage Life Insurance was exceptional. The operators were courteous, prompt, and business was taken care of without any disruption. I will recommend Lincoln Heritage to all of my friends and acquaintances.

  37. At the time of my husband’s death we hadn’t been members of Lincoln Heritage very long. Due to cause of death,they honored our policy. I appreciate your help, and the kind letter I received from Mr. Perkins. Thanks for your concern in our time of grief.

  38. My mom, took this policy through Catholic Cemetery’s to cover her funeral expenses. I made one call after she had passed and they made arrangements for payment with the funeral home. It was one less thing to worry about at a stressful time.

  39. Most of the five star reviews on here are made by people who have done only 1 or 2 reviews, which leads me to believe mostly FAKE REVIEWS!! Come on, this is not how you should cover bad reviews.
    This is so unethical. Google should look into this.

  40. To be completely honest, I am now an agent for this company. But when my grandmother died they paid my uncle in about 72 hours AND APOLOGIZED FOR THE DELAY. Their Funeral Advantage product (attached at no cost) is an unbelievably great …

  41. I signed up for this after my mother’s furneral because she used this company and they were great at first. I only had it for 7 months and I had to cancel due to financial reasons. Which should be understandable in today’s time. When I …

  42. I was very disappointed in their services for my Mother. She passed away and all Lincoln Heritage paid out was $200+ and come to find out, that was the payout for less than a year which was in very small print. I asked the life insurance …

  43. When I called to start the claiming process, the agent was very polite and courteous. He expressed his condolences and as soon as I had all the paper work done, the insurance send the check. Thank you very much for the efficient way to handle this type of matters.

  44. Quick response from the point I notified them of my mother’s death. They immediately sent out a letter giving their condolences and indicating how to submit a claim. Claim was submitted and check received within 2 weeks.

  45. My experience with Lincoln Heritage, has been very great and positive. This has been a very hard and sad time in my families life, but with Lincoln Heritage, they took the burden of dealing with the financial aspect of funeral cost and …

  46. Great customer service and very professional. They assisted me in the passing of my brother. They were friendly and understanding. The service was fast and our family was grateful for this insurance company.

  47. I really wish I had remembered name(s) of who I spoke with regarding getting the funeral expenses arranged. I was and am so torn up about my mom’s death but the person(s) I spoke with were so caring and showed so much empathy and it was and …

  48. My Husband, Kenneth Little was named beneficiary of a policy his mother had with this Company. We called and everyone was very nice, professional and we had a very good experience with this Company. Everything went smoothly and quickly. Thanks so much for the quick response.

  49. My Father and Mother both took policies out, I’m not sure what year. My Father passed in 2015, and Lincoln Heritage was exceptional. My Mother just passed recently. and they were again exceptional. Very fast payment. Next day. And, they seem to be very caring.

  50. I bought this policy 10 years ago for my husband who is 20 years my senior. We have a teenage daughter 18 and a pre-teen son who is 11. My husband went into the hospital a day before our wedding anniversary and 10 days later he is dead. At …

  51. We never want to see this day come, but your company sure helped us with out any complications. Very curious staff and quick response. Thank you for all you do.

  52. Very easy to work with on both changing the POA (which was tricky due to a family situation), AND getting the settlement check direct deposited very quickly following my mother’s death.

  53. I want to thank Lincoln Heritage for their condolences as well as their concerns. I understand and thank them for working on my behalf in my husband passing. They kept me informed and updated, on everything. I do know that everything takes time and patience. Thanks again for everything!

  54. Lincoln Heritage was very efficient in settling my mother’s funeral expenses. Everything was handled in a very professional way. I truly appreciate not having to worry about her funeral expenses.

  55. DO NOT fill out the form to request a quote from this company unless you want them to come to your house!!! I don’t know if this is how all
    offices operate or if it is just my local office but these people are rude and …

  56. They are not an Insurance (Life) Company I would EVER seek for any type of coverage. I called trying to follow up on a Death Certificate I faxed and called the number on Google and was told that they only give quotes and sale Insurance then …

  57. I am pleasantly stunned and amazed by my Lincoln Heritage Funeral Advantage experience! A Toledo representative, Daniel Lopez, who I barely let in the door, was about the most incredibly helpful and delightful person when my husband did, …

  58. I highly recommend Lincoln Heritage Life Ins. When my daddy passed away, I called them to let them know. They paid the funeral home very fast and sent what was left to my mom within a month of my dad passing. Even the funeral home director said that Lincoln is one of the best insurance because of how fast they pay.

  59. Hello, I would like to leave a positive feedback, my sister passed away from COVID 19 related illness. Lincoln Heritage was very receptive to our loss and more every person shared a heartfelt condolence. In these difficult times it was …

  60. We have had insurance with Lincoln Heritage for about 15 years on our boys. No one wants to bury their children. We crossed that road with one of ours and we was treated with respect by Lincoln heritage. And the payment came back so quick. Thank you in one of our hardest time of our lives.

  61. My late father had a life insurance policy with Lincoln Heritage. Submitting the claim was simple and the payout was timely without any hassle whatsoever. I highly recommend this company.

  62. I sent the postcard in for more info. A couple weeks later I got a phone call and told the person it wasn’t a good time to talk, she asked if she could text I said yes. I received a text asking was I ready to talk…I replied “what”, she …

  63. My local agent for Lincoln Heritage, Mr. Jeff Katz, has always been extremely helpful, courteous, responsive, friendly, knowledgeable & professional. Prior to getting the policy, he shared lots of information in an easy to understand …

  64. I’d like to thank Lincoln Heritage for their condolences and sympathy towards the passing of my mom just recently, even more so with their quick response to the claims ! Within 2 days of mailing out the claim and information, we received the check from moms policy !

  65. Lincoln Heritage was very concern when I called and reported my mother had passed. It was very simple and their response was very quick to helping me at the funeral home. I just gave the policy number to the funeral home and Lincoln handle everything. I did not have to speak to the funeral director concerning the policy.

  66. No Insurance company is perfect. And most of the negative feedback on this site is erroneous. There’s always two sides to every story. Lincoln Heritage covered my mother and father even with health issues. I wouldn’t have whole life …

  67. I recently lost my grandson, I had life insurance with Lincoln Heritage,I notified the claim department.I then took the policy to the funeral home and signed papers and they did the rest.This was handled very professional, I thank you for the service you provided on this claim.Thank you for the prayers.

  68. I cancelled my life insurance because they kept raising it after you signed a paper saying this what I can pay And when I cancelled they didn’t give me at least a little what been paying for . Don’t trust Irene the insurance saleswoman she doesn’t go over the policy right .

  69. I would like to thank Lincoln Heritage for fast service. Our family didn’t have to worry about anything. Dealing with the loss of a loved one is hard enough, but Lincoln Heritage took care of the expensive of the funeral. …

  70. Lincoln Heritage primarily has treated me well over the years. My issue was with a long time employee whom I considered my financial advisor, to some extent. Spoke with her following the sudden death of my 54 year old spouse, asking for …

  71. Lincoln Heritage has been a great company to work with for my husbands funeral .They were very pleasant on the phone and real prompt on accommodating the Funeral Home and the remaining funds. I would recommend Lincoln Heritage to friends and family. Awesome Service ! Thank you from wife and son !

  72. One of our clients passed away recently and the family used her Lincoln Heritage life insurance policy to cover the funeral expenses. The staff was easy to work with, requested minimal paperwork, and the check was received in less than 10 days. Thank you for making things so easy for a family that has had a terrible loss.

  73. Lincoln Heritage made a sad, confusing, and stressful time for our family much easier. They patiently answered my questions and quickly processed my mother’s claim. I would like to thank all of their kind staff for helping us to navigate a very difficult storm.

  74. Pretty diasppointed that my mothers funeral director had to let us know before the funeral that Lincoln Heritage Life Insurance Company contacted them to tell them her $4000 Death Benefit would only pay out $3960.37 due to current premium …

  75. My mother passed away a little over 2 weeks away and I just received the remainder of her policy. The policy was filed via the funeral home and their expenses were covered. Very quick turn around on pay out and the letter inside was very …

  76. Not to impressed with our policy we have been paying on our plan for 5 years we got a $5000.00 death policy. Just found out we have to keep paying so by the time we are done we could end up paying triple the amount of our plan. We were …

  77. Excellent service and fast response, I would recommend this company to anyone looking for a policy to help with final expenses. Words can’t describe how much I appreciate Lincoln heritage’s handling of my mom’s policy. They lifted a heavy weight off of me in a time of need.

  78. I liked this company’s response to our death claim. The forms were easy to fill out. Ashley from the claims department was so helpful and kind, The payment was deposited in my account very quickly and I even got a letter telling me when the deposit was made. Excellent company when you need help in the worst of times.

  79. Friendly Associate, Easy Claim Process, Received the Check in Less Than A Week. Best Insurance Claim Experience I Have Encountered. Kerry A. Mull, Mull Funeral Home, Womelsdorf, PA

  80. I’m writing on a behalf a friend that going through this right now. As some people has previous listed do not buy this insurance because when you lose your love one: you will be out in the cold. They are famous for giving you the the run …

  81. Thanks for the above and beyond service that Lincoln Heritage Life Insurance Company provided. The people in the claims department was very helpful with answering my questions and helping me get the correct information to them to process my …

  82. Very happy my mom had her Lincoln Heritage policy in place at the time of her passing. Not having the added financial stress was definitely a blessing. Lincoln Heritage staff treated me with respect and professionalism when I personally had to interact with them.

  83. I have worked with this company several times and every time LHLI company has paid within the estimated turnaround time they have provided us. They pay quick and it is simple to work with them.

  84. As other life insurance companies drag out the process and take months to payout lincoln insurance is totally different. They are quick very responsive and professional through the whole process. Thank you! Lincoln Heritage

  85. Lincoln Heritage insurance made the completion of arrangements at the funeral home an easy experience. At a time when focus is important during a time when that can be a difficult need, the ease with which final plans were settled was …

  86. I am very happy with this company. The guy who signed us up was very compassionate, patient, and kind. When he moved to another state he gave us his phone number but also gave us the name of the person locally who would represent us. When …

  87. Lincoln Heritage was very helpful and fast during this time of sorrow. The funeral home was able to assist Lincoln Heritage with completing everything necessary to process the life insurance claim so all I had to do was grieve. Thank you for making this difficult time a little easier.

  88. My mother bought a policy in 1982 and forgotten about it. She just recently passed away and via email I contacted Lincoln without any policy information, just the name of my mother. Surprisingly they located the policy and paid off within a few days. It is a trust and responsible company.

  89. Lincoln Heritage is an amazing company. I was really nervous, i read all of the negative comments and thought I would get screwed as well. My mother had a policy that I didn’t know about. My mom passed in June of 2019, Lincoln Heritage …

  90. on the behalf of my son Floyd Givens Jr. I would like to thank your company for their time and patience for professional response. I appreciate the concern during my time of bereavement. Again I would like to thank the assigning agent for …

  91. Thank you for your prompt service at our most difficult time of our lives with the death of our daughter. No money will ever replace her but it has helped us with funeral costs.

  92. One of my friends worked here, convinced me of this insurance. Seems like they hire people who then strong arm people in their personal life to sign on. Afterwords, my so called friend cut me off after guilt tripping me into this. I feel …

  93. My dad died 12/25/2018 may he rip. Filed claim got paid fast no hassle which lessened the emotional burden so I’m very thankfull. Cashed on check fine no problems. Didn’t notice there was an expiration date on the other check 60 days but I …

  94. I’m so grateful that Lincoln Heritage came through for me when I need them the most of my mother’s unexpected passing, I was a little apprehensive at first of what the funeral expenses would be or how the process worked but knowing I had …

  95. I wanted to thank you so very much for the quick response in processing and handling my son’s claim.
    Yes, having to use this policy has been sad but your prompt service to expedite …

  96. At a very sad time in my family’s life, the representatives at Lincoln Heritage was there to help us. They were patient, respectful and provided guidance in completing the necessary paperwork for the insurance claim. Thank you for your understanding and quick turnaround in processing our claim.

  97. My mom recently passed away and Lincoln Heritage did an excellent job in distributing the funds that we needed to pay for her funeral with no problems. Everything was handled in a professional and expedited manner. Thank you for your services.

  98. My family and I would like to thank Lincoln Heritage Life Insurance Co. for their prompt action on the claim for my sister’s policy after her death. At a time of stress from the virus, the efficiency and speed in which the claim was …

  99. Lincoln Heritage Life Insurance Company was very helpful when my mother passed away. They was on the phone with me and instructed me on what questions to ask while speaking with the nursing home facility …

  100. When you are in a moment of losing a love one, you tend to be disoriented and lost some focus. So, I don’t even know where my policy is, but Lincoln Heritage staff has been very accommodating in helping me how to go through about it. It …

  101. My mother had a final expenses policy with Lincoln Heritage Life Insurance Company. They were compassionate and quick to respond. We received the money for expenses within a few days of sending in the claim.

  102. Losing my brother, my partner in crime since we were little was one of the worst days of my life! Thanks to a Lincoln Heritage they helped me soo much in all the arrangements. They have a wonderful funeral concierge service that spoke to …

  103. The representative at Lincoln Heritage was very kind and responsive when my loved passed. It wasn’t a hassle to receive the insurance to help cover funeral costs and happened in a timely manner. I recommend them on that basis!

  104. Excellent company. Lincoln Heritage was there for our family with absolutely no issues. Our mom passed on March 6th 2020 we contacted the funeral home and they were able to contact Lincoln Heritage for the expenses to be paid for. No issues …

  105. When my mom died, I contact Lincoln Heritage Life Insurance Co. to cash in a small policy she had. My initial was prompt. I wasn’t on hold on the telephone a long time. They told me what to submit. One of those document was an original …

  106. Lincoln Heritage Live Ins Co is a wonderful company to deal with, especially at time when you don’t want to deal with anything. My brother has a life insurance policy with them, and upon his death, I notified them within a couple of …

  107. Through the death of my mother, I learned about Lincoln Heritage Life Insurance Company. I appreciate their compassionate and responsive handling of my mother’s life insurance policy. It was such a blessing and a surprise to have received …

  108. I am happy how this people treated me during my difficult time after my husband died. They were really helpful in finding the most inexpensive funeral home. These people are really nice and polite.

  109. Anytime you are dealing with a death it is an emotional time. Being the person in charge of all my mothers arrangements, I can tell you that I had to deal with many companies and two life insurance companies. While some companies add more …

  110. This company is a life saver. When my mom first got them she signed up for some special deal where they take care of all the arrangements. This helped me out greatly when my mother passed away, because I was not in any frame of mind to be …

  111. Lincoln Heritage is far and above all other insurance companies in speed of settling claims. None others in their league. If they can settle this quickly, why can’t other insurance companies do the same? Lincoln Heritage, keep up the outstanding work!

  112. Lincoln Heritage was there for my family when my mother succumbed to COVID-19. The associates I worked with were very kind, understanding, and helpful during the claims process. Without this coverage, we would not have been able to afford the funeral expenses on such short notice.

  113. When my father passed away the representative was very compassionate in helping me to get the paperwork done for my dads funeral. The service was fast and efficient. I am so glad that I signed my dad up for this insurance plan. Everyone was very helpful.

  114. We purchased a policy to cover my father’s expenses when he was to pass away. The coverage was affordable and with enough to pay for all expenses. My dad passed away and our mortuary was able to make the claim and handled all details …

  115. This company is awesome. So easy to deal with and very prompt. My mother passed and I received a very heartfelt note from them when even the doctors never reached out. I recommend them highly.

  116. Mi Mom had purchased this policy long, long time ago. She died at 92 and I gave the funeral home the Insurance Paperwork for them to contact Lincoln Heritage. Since my Mom chose Cremation and no funeral service, Lincoln Heritage was …

  117. I was pleasantly surprised at the reponsiveness, excellent customer service, and prompt claims processing. I must admit I am a little leery of television advertisements for businesses. I expected a lot of hassle and going back and forth, but none of that occurred. Lincoln Heritage Life is the real deal and I recommend them!

  118. I am so pleased as to how helpful, professional, and caring Lincoln Heritage insurance is. A just recently lost my dear mother, and Lincoln Heritage was so nice, and efficient on how fast they paid out on my mom’s policy. I, myself will be getting me a burial policy as well now!… Thank you so much💕 …

  119. I received the insurance checks yesterday for the policies on my husband. I want you to know that I appreciated your prompt attention to my case. You showed a very caring example of kindness to me. I have another policy with you on …

  120. My mom died of COVID -19 and they still want her medical records. Please do your research before using this company.
    Not pleased at all with Lincoln Heritage life insurance … and the agent that sat …

  121. The company’s life insurance claim form contains not one, but two different, lengths of time for the period during which the decedent’s medical records are to be submitted. When I contacted the company by telephone to ask it to please …

  122. Me and my husband purchased 2 polices in Feb 2020 I think it was. We answered the questions truthfully. Are health was pretty good. Whatever we had wrong with us, we told them on the questionnaire we filled out. A few months later out of …

  123. As a funeral director I work with many different insurance companies. I can state the Lincoln Heritage is by far one of the best companies to work with. They excel on every level. I was able to talk to a claims specialist almost …

  124. My mother beneficiary over my late Father . This company sold a death insurance policy to elderly couple who was living solely on a fix income, but he ensured that they were paid on time to ensure that he was not leaving any worries of …

  125. My Mom passed on July 3rd, 2020. I started the paperwork for her policy with a phone call to Lincoln Heritage on Friday July 10th. I received all the requisite forms the following week. I did not receive a Death Certificate until …

  126. I called Lincoln Heritage regarding a possible policy that my father may have had but had not paid on years. They were very responsive they told me of the necessary documents they needed. I sent those over and with in a day I was able to …

  127. Lincoln Heritage Life Insurance Company could not have been kinder processing our claim upon the death of our loved one. I was SO impressed by their kindness, consideration, and the speed in which they replied to us. After we received our …

  128. Fast efficient service with kindness. We didn’t have to jump thru any hoops or make several phone calls. We contacted them and told them we need to apply for claim on policy due to death of loved one, and that was it. Great company. A+++++++

  129. I writing this on behalf of my mom, aunt, and uncle, Lincoln Heritage went above and beyond to help my family get through this trying time. Having both parents/grandparents pass 14 days apart, they were understanding and compassionate. They …

  130. My experience with this company was a very positive one. The customer service representative was very professional as she helped to answer any questions that I had concerning the policy and coverage. After the necessary paperwork was in their hands, they quickly mailed out the benefits and the explanation. Thank you Lincoln Heritage.

  131. The family of Thomas C. Graham wishes to thank Lincoln Heritage for their professionalism and prompt
    responsiveness as we dealt with the recent passing of our loved one. They …

  132. Lincoln Heritage has been a great company to work with. I had no problem when Mama was no longer able to handle her own finances and I became her Power of Attorney. I also had no problem when I moved her bank account to my home town when …

  133. Buyer Beware:
    My husband has had a policy with Lincoln Hertitage since October 2011. In recent years he has been sick and just recently died. This policy was a direct draft …

  134. Lincoln Heritage took one less worry from me during the process of burying my beloved husband. They quickly paid the funeral home and I had no out of pocket expenses to worry about. I appreicate that very much. They also sent me a check of …

  135. Lincoln Heritage handled the passing of my mom with great professionalism. The acknowledgment of sympathy was greatly appreciated, most companies would not go that extra mile. They never gave me any type of run around. I would certainly …

  136. Prior to my mothers passing, we had to make a few calls to Lincoln to verify what policies she had and what we needed to do once she did pass. The representatives were very helpful initially and throughout our experiences with them. …

  137. Hands down the most pleasant life insurance company I have worked with!!. Information was easy to obtain, documents uploaded in a very timely manner and claim processed quickly. Thank you for excellent customer service!

  138. Lincoln was quick to respond to our needs and once they explained the required steps to file a claim it didn’t take any more than a couple weeks to receive the check. The only issue was we didn’t receive the full amount of the policy, due …

  139. I would give them negative stars if they allowed it. Worst company to have a life insurance with. My mother paid $160 a month for less than $20,000. That is ridiculous. She died 7 weeks ago and we still haven’t gotten her money. All they …

  140. My 90- year-old mother died August 2020. Lincoln Heritage was very prompt in taking care the needs of my love one. Due to their quick response, professionalism, easy-friendly benefits payment, I will be signing up with Lincoln Heritage as …

  141. My Aunt had her insurance policy through Lincoln Heritage. When she passed all I had to do was turn over the policy to the Funeral Home, verify via phone that as the beneficiary I gave them permission to proceed and everything else was …

  142. Thank you so very much for your condolences 🙏😇❤️ I am very grateful for the time and compassion in sending a comforting letter along with the check & assisting me with the claims process. Thank you for making it easy & less stressful at a time like this. …

  143. Our family would like to thank Lincoln Heritage for their enduring time and patience in our time of mourning. The staff there are competent, compassionate and overwhelmingly calm. We’ve encouraged family and friends to seriously consider Lincoln Heritage for their life insurance needs.

  144. The service I received after the passing of my husband was excellent. Initially, I contacted the agency by phone. The follow up with the necessary papers were within an acceptable time frame. Once the documents to complete my claim were …

  145. My mother passed away recently, Aug 21, 2019 and I contacted Lincoln about her policy the next day. The representatives offered sincere condolences and was very friendly and helpful. I had the paperwork within a couple of day to fill out. …

  146. A family member recently passed. All we had was a Lincoln Heritage Insurance policy number. We called to verify the policy. The agent professionally gave us simple instructions and allowed us to email them the needed documents. We …

  147. My husband Joseph Kessler was a Korean veteran, but there wasn’t a flag over his casket as it entered the church .Never saw a flag til we got to the cemetery. The Memory book mispelled his brother Tony’s last name as Kessper, not Kessler,

  148. Truly made these difficult times a little easier. Lincoln Heritage provided a great service with quick response times. All of our expectations were met and we did not encounter any issues.

  149. Lincoln Heritage was quick and efficient with processing my mother’s death claim. It was completed in about two weeks. To put it into perspective for you, the other company I am dealing with, still hasn’t even provided me a claim form to …

  150. One star is to much for this company. This company practice fraud on a high level. We canceled two Life insurance policy in February 2022. This company still trying to draft money from our account it may 2022. Never do business with this come. I’m filling wire fraudulent charge today.

  151. Lincoln Heritage has been very Professional and Responsive in helping with my claim. The insurance agent took time to get know my mom Ollie Mae Douglass and had really nice things to say to me about my lost. Then the staff and Senior Vice …

  152. My father passed away 1/26/2022. I called them in regards to mu dad having a policy with licoln Heritage. The person I spoke to was so ignorant and direspectful. Stating that they had to investigate to make sure your truthful about his …

  153. My husband had two life insurance policy with Lincoln Heritage. He cancel his policy back in May of 2021, a check was mailed out as customer service stated. He never received the check found out in October that the check had be cashed by …

  154. I recently lost my mother &it was awful no matter how much you try to prepare for that day u r NEVER prepared fully.Lincoln Heritage made the worst phonecall of my life do-able …

  155. Losing a loved one is never easy. But, I am glad my mother had a policy with Lincoln Heritage. I was able to get in touch with someone very easily. They answered all my questions and made the claims process stress free. I also deeply …

  156. While the plan that my late mother set up with Lincoln Heritage did help take care of part of her final expenses, I can’t really say anything good about the service we received. When Mom set up her plan, it was explained to us that a …

  157. Thank you for the due diligence you gave in working through the procedures of my mom’s policy with your company. Throughout the process, I received updates that made me feel that I was not forgotten. Your words were always thoughtful and …

  158. During the stressful days after my husbands mom passed away, Social Security was very quick to withdraw all of that months monies from her account and we have no idea when they will return the portion that should have stayed and the small …

  159. Been paying on Life Insurance for my mom for just a couple days away from 2 years and because she passed before her 2 year anniversary they denied any payments till they found a reason not to payout than they came back at me saying we did …

  160. I purchased a policy for my dad about a year before he passed. He was 67 at the time & the price was very fair & much better than the competitors. The rep that came to our home was very nice. Since he passed within the 2 yr contestable …

  161. Lincoln Heritage was very kind and professional when having to file a claim for my Mom’s recent passing. The staff were very helpful and everything was completed in a very timely manner.

  162. Working with Lincoln Heritage was a really smooth and easy process. Their customer service was fantastic when I had a problem or a question. It was also extremely smooth getting a check from them when my mother passed, no hoops, no …

  163. They came to home and wouldn’t leave my porch until I threatened to call the police. I never asked for an agent to come to my home nor have I answered their phone calls.

  164. Look for other options before going with Lincoln Heritage. They did ‘NOT’ inform my father that he was paying near $6K for a policy worth ONLY $3,700. He was told at time of sale that it was higher. Now trying to cancel them seems to be a …

  165. I accept your deepest sympathy in the passing of my husband. My husband died on our 28th wedding anniversary(11/27/2021) he was dx with ALS in 2019 I didn’t even know that he had a life insurance policy with this company until I was …

  166. I am very pleased with the service provided by Lincoln Heritage Life Insurance Company. The representative was compassionate and efficient. The were no issues with the benefit payout and I would highly recommend Lincoln to friends and family!

  167. Thank you all and especially Christopher Banar for going out of his way being caring and walking us through the process and giving us the right information we needed to make this change go smooth. My mind went completely blank from the …

  168. My wife recently passed away. She had a policy with Lincoln Heritage that she purchased several years ago with me, her husband named as beneficiary.
    When I called inquiring as to how the policy claim should be handled, the staff …

  169. My Father passed away January 2022, two months ago. I remember one of my visits home, my Dad call Lincoln Hertiage and added me to his account. My Father was my HERO. After Dad’s Memorial I waited before contacting a Representative with …

  170. I had a minimum policy of 12,500. The agent that represented me called and sold me an additional 13,500 policy. After careful consideration over a two day period I reconsidered and decided to cancel this additional policy. When I called …

  171. The interaction I experienced with my Lincoln Heritage Insurance Agent, Debbie Jamison, was quite professional. She called promptly at our previously scheduled appointed time! Everything, from speaking with Debbie to talking and answering …

  172. The company processed my benefits claim in a rapid and professional manner. The check arrived in a short time along with a kind and sympathetic letter from a Senior Vice President.

  173. Lincoln Heritage Life Insurance was extremely prompt in making necessary changes to our policies. I am extremely grateful for their comfort and the immediate processing of the payment after my husband’s passing. Thank you for everything.

  174. Lincoln Heritage provided us with excellent service and care after the passing of my husband. They were efficient and quick even though it was around Memorial Day. Thanks again for your service.

  175. There are no words to tell the lady there, that our daughter spoke to the day we, our daughter Kathy, Grand-Daughter Katie, and I went to the funeral home to make Charles funeral arrangements. …

  176. My experience with Lincoln Heritage Life Insurance Company was amazing. Once the company received a copy of the death certificate, the funeral home was paid and I received a check within a week. There were no issues related to the claim.

  177. Lincoln Heritage life, has been very good to my family. The turn around for them answering questions and filing claims. Great people. I always suggest them me asked about life insurance. Thank you for being there.
    Yvonne & Larry Wheeler

  178. Our parents purchased Lincoln Heritage policies for themselves without us kids knowing. Thankfully they did that for themselves or We(their kids) wouldn’t be able to pay for their services. Our dad passed away in 2015 and his policy was not …

  179. Lincoln Heritage was a godsend! Our agent Robert Williams showed up on our doorstep one night a few months after my wife had a mini stroke and his professionalism, courtesy and compassion moved me to purchase a policy for myself and my …

  180. my claim was processed quickly and without any problems. the representative gave me instructions to follow to make the claim process efficient and easy. she was kind, sympathetic and professional. if I had need for another life insurance policy, I would choose Lincoln Heritage again.

  181. Lincoln heritage is a awesome company they have made sure we were taken care of n very considerate of my feelings n the family’s they made it easier when trying to get through things

  182. Very good customer service but the rep for other needs was very pushy and would not take no for a answer even came to My home when I specifically said I was very busy but showed up anyway. Will never call them again for any reason. Had to block her number called me on a Sunday morning.

  183. I definitely give them 💯 stars this is a real good company i will use them for my funeral needs thease guys are nice and fast. They even ask how the experiance was so shows me they really care …

  184. Unbelievable? Why does these experiences have to be so UNBELIEVABLY.. When will be treated with respect and some dignity.. What my Mother and I have experienced with this company is alarming and the amount of concerns is extremely …

  185. Our experience with Lincoln Heritage Life Insurance was very positive in what was a very difficult time for us. The collection process was very simple and the delivery of funds was very efficient.

  186. From beginning to end LHLIC has been professional, prompt and courteous. The rates are affordable and they work with you on whatever you need. Would recommend them to anyone

  187. My mother was just curious about the cost of a policy… She had this guy show up and after giving him a whole bunch of information and reiterating that we just were curious about how much it would cost he quickly became ancy and said coh …

  188. My only reason for one star is that everytime they say they was gonna draft the money off of my card on the first they dont. Then they wanna call me and act like my card declined or ask is im sure that the money on there. I rather use a …

  189. I Have a policy for myself and had one for my husband that passed in Oct. I have been trying to get the benefit just to be given different stories. I was told a check was mailed the day before thanksgiving. After 2 weeks I was told they …

  190. Lincoln Heritage showed both patience and professionalism during the loss of my husband. After the persistent lack of response from a medical provider, they patiently strived to help me resolve the issue and did so with kindness and …

  191. Thank you for processing the claim for my father. The time that it took from the passing to the checks arriving felt like an eternity. Having said that, I respect the professionalism and the human touch from the company. Thank you for being part of the most noble industry.

  192. Gabe from the Pikeville branch was beyond helpful in supporting my sister getting this plan in place and making sure it was disbursed efficiently and with ease after she passed. So grateful to them!

  193. It’s been a pleasure working with LHLIC. They have been diligent in processing the policy check for both of my parents when they were called to Eternal Life. Thank you for making this grieving process easier for our family.

  194. Very good experience for my husband and myself. Knowledgeable, Pleasant and caring agent. Smooth process. We are very please with the price and looking forward in sharing this company with our family and friends.

  195. On behalf of my family, we want to thank Lincoln Heritage. Lincoln heritage was great in quickly releasing funds for my grandfathers funeral. Manager, Eric Enriquez was very helpful and responsive.

  196. Lincoln Heritage went above and beyond what we expected and in a very timely manner without any hassle. We very much appreciated this in our time of loss. They were a blessing from the Lord.

  197. I am the owner of Leeside Funeral Home. Lincoln Heritage did not pay the funeral home for the services that was rendered for one of our families. They sent the families payment to a law firm that has a judgment lien against the Leeside …

  198. I’ve been paying on a policy for 30 years. Since I was divorced, they chose not to pay me. Instead they sent checks to my grown sons. They did not send me a letter of explanation. …

  199. After losing my husband I was not in a good mind set and having Lincoln Life pay his funeral expenses with no hassle and with compassion. Meant so much to me. I had just lost my only child..my son 2 yrs 9 mths and 22 days before losing my husband 9/19/22. Thank you and May God bless

  200. My husband recently passed and I found Lincoln Heritage to be compassionate, professional, and helpful. The insurance money was deposited quickly with no hassle on my part. I would highly recommend them for your insurance needs.

  201. I didn’t think this was going to be an easy process to handle. Lincoln Heritage was not only responsive and prompt, but very sympathetic and helpful in our time of sorrow. I was very impressed with their turnaround time to disbursed full benefits and just overall, very grateful! Thank you so much Lincoln Heritage!

  202. LHLIC representatives were all very professional when assisting me after the passing of a family member. The proceeds check arrived within 2 weeks with a letter from the Senior Vice President enclosed, which I thought was a nice touch. I would recommend Lincoln Heritage Life Insurance Company to anyone.

  203. Lincoln Heritage, I don’t how to put this into words. You blessed me and my family and didn’t see these benefits coming. We were able to pay bills owed and closed her accounts. That won’t bring her back. She will be sorely missed and was …

  204. Just lost our father, we were lost in all areas of life. Every person from Lincoln heritage was amazing. Answered every question we had and even went above and beyond. They paid the funeral home within days. A terrible time made a little easier. Thank you

  205. After loosing my husband, Ralph Trivette, I am so thankful I did not have to go through a bunch of issues to receive his life insurance. The person I spoke too on the phone was very sympathetic and compassionate. This is a very hard time …

  206. My experience working with Lincoln Financial was very pleasant and the handled the situation with my dad’s claim professional and with compassion. Lincoln financial insured me if i had any problems or questions to contact them with anything. My dad made a good choice with using them as his life insurance company.

  207. Lincoln Heritage Life Insurance Company responded to all my phone calls and correspondence in a timely manner and with great concern and respect. The benefit check was delivered in a timely manner as well as the return of the original death certificate. Thank you for making this difficult time a little easier.

  208. This insurance company is true to its word. You were very kind and courteous to our family in the loss of our brother. Thank you for the quick response in taking care of the payment to the funeral home. You took the worry from us in having …

  209. My husband passed away in September and it has been a nightmare dealing with this company. I had to call 3 different times in an attempt to arrange for disbursement of funds. Each time I was given a different response re documentation …

  210. Lincoln Heritage service is exceptionally next to none… Attentive, Compassionate, Caring and Understanding of the situation… After the passing of my Dad there service was hassle free and quick…. Thanks so much, glad I went with your company for my Dad’s life insurance needs… Thanks once again, job well done 👏 …

  211. If I could give zero stars I would. I do not like writing these types of reviews but I feel people should be aware of Lincoln Heritage’s business practices. DO NOT under any circumstances buy a policy from this company. They take advantage …

  212. If you and your family ever need to have funeral insurance, these guys are your go to! They were more than helpful in regards to helping file the claim and sending payment for your policy. Me and my family appreciate the level of service and patience through the difficult time in my mom’s passing. Thank you Lincoln Heritage

  213. I was very satisfied with the handling of the Life Insurance claim by Lincoln Heritage following the death of my brother Richard. The required work on my part as far as form completion and correspondence was much simpler than with some other companies that I had to deal with. Many thanks.

  214. Thank You for Your fast response to My Loved and Beloved Auntie Janet Romero who passed away in November 14 2022 of Her Life Insurance Claim!!!!It was an unexpected Death!I really appreciate all the help and all the condolences that I …

  215. Love the company! Customer service is always nice and helps answer questions. I recommend this life insurance company especially for senior adults! They have the better rates for senior adults that I have found anywhere. It doesn’t stop at …

  216. My wife passed away in June and just one phone call to Lincoln Heritage set things into motion. I was totally encouraged with the Professionalism and Courtesy of the Representative of Lincoln Heritage. There wasn’t any problems with the …

  217. I’ve been nothing but pleasantly pleased with both the agent and administrative staff at Lincoln Heritage Life Insurance. They have been both concerned and kind while exhibiting professionalism. They have been quick to respond in expediting …

  218. I had a very pleasant and professional experience with Lincoln Heritage Life Insurance Co. after the passing of my beloved father. I submitted the claim which was stress free and settled in less than 2weeks. The delay wasn’t Lincoln …

  219. On 7/16/22, I found my mom dead on her bathroom floor & she had been there for a few days. This was a traumatic experience & I had to take care of everything. The funeral home contacted Lincoln Heritage & I was told they were contesting …

  220. What a great company to have your family’s back!! The service reps were kind, patient and understanding. All my questions were answered. The Guardian program was helpful finding a funeral home and had my uncle’s final wishes on file. …

  221. My experience with Lincoln Heritage Life Insurance Company was exceptional. After my mother’s death I contacted LHLIC. I was greeted by a caring, friendly, professional service representative. She expressed compassion and explained what …

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