Terrible service and equipment for both cable and internet. Do not get me started on the customer service. I cannot tell you the amount of hours of my life lost spent “trouble shooting” with them and 9 times out of 10 times it was bad …
Would really love to leave them zero stars. Service never works as advertised, support is horrible and rude. No level 2 or escalated support beyond unplugging and re-plugging in the modem. Multiple and frequent outages and there must be …
Service is spotty. Cable and internet service is typically out at least once a month. From a technology standpoint, I feel Litestream is far behind its competition. It’s a cumbersome system when trying to locate a movie. Usually have to exit out and start over. The best thing about Litestream is that I now watch less TV.
Incompetent and rude employees that don’t know their job. I returned one box that wasn’t working for a new one and the turned off a different box. When I called they told that the box was not authorized and ha to pay $9.95 a month for it. I …
Love Litestream and thrilled to dump Comcast. I had an issue with one of my cable boxes & they were here the next day to replace it. GREAT sales staff.(Melanie) GREAT service people(Mike). I’m not sure what the people who gave a poor review were smoking but stop. Don’t hesitate to order Litestream !!!
This local broadband and cable provider competes with the big boys and girls quite well. They serve whole HOA communities only, and do no individual hookups. The customer service is better than you’ll get from the national cable providers, …
Third rate provider with top rate pricing. Internet fails several times per week. Litestream gives the usual excuses, but it never improves. Overpriced Internet by as much as 40%. Provides none of the benefits others provide, such as free …
I’m writing this review using my phone’s data because my home internet service is out again. It happens at least once a month (but as many as 3-4 in a month) and is usually out nearly all day. I work from home, so these outages completely …
Terrible service and equipment
The worst internet ever!!! 23 hours of day is not working!!!! Unbelievable!!!!!
They have been good to work with and is a cost saving. Takes time to get a new project started
My friend in Florida tells me that they are terrible and I trust him with my life. So I believe him. Don’t go with these guys
Terrible service and equipment for both cable and internet. Do not get me started on the customer service. I cannot tell you the amount of hours of my life lost spent “trouble shooting” with them and 9 times out of 10 times it was bad …
Would really love to leave them zero stars. Service never works as advertised, support is horrible and rude. No level 2 or escalated support beyond unplugging and re-plugging in the modem. Multiple and frequent outages and there must be …
Service is spotty. Cable and internet service is typically out at least once a month. From a technology standpoint, I feel Litestream is far behind its competition. It’s a cumbersome system when trying to locate a movie. Usually have to exit out and start over. The best thing about Litestream is that I now watch less TV.
Incompetent and rude employees that don’t know their job. I returned one box that wasn’t working for a new one and the turned off a different box. When I called they told that the box was not authorized and ha to pay $9.95 a month for it. I …
Love Litestream and thrilled to dump Comcast. I had an issue with one of my cable boxes & they were here the next day to replace it. GREAT sales staff.(Melanie) GREAT service people(Mike). I’m not sure what the people who gave a poor review were smoking but stop. Don’t hesitate to order Litestream !!!
This local broadband and cable provider competes with the big boys and girls quite well. They serve whole HOA communities only, and do no individual hookups. The customer service is better than you’ll get from the national cable providers, …
Third rate provider with top rate pricing. Internet fails several times per week. Litestream gives the usual excuses, but it never improves. Overpriced Internet by as much as 40%. Provides none of the benefits others provide, such as free …
I’m writing this review using my phone’s data because my home internet service is out again. It happens at least once a month (but as many as 3-4 in a month) and is usually out nearly all day. I work from home, so these outages completely …