Horrible service and when internet goes out, which it does several times a day with their own eqiptment and router, they refuse to answer the phone. Stay away!!!
The person in the office said they would hook up my internet the second Friday and now that’s has past now it’s going to take them a month it only takes charter and at&t a week to come out to hook it up y can u
This company does everything they say it does… after using another company with no service…, this is such a wonderful change!! If your in need of internet…. just give them a try, you will be glad you did!!
Poor internet service, always slow. Otherwise everything is fine. But I’m not paying for customer service I’m paying for my internet to not disconnect randomly every other day.
I had problems connecting at first but the problem was solved. Very happy with lite wire. Our picture is clearer then it was with our last internet provider.
I can’t even begin to say enough about litewire. They’re absolutely incredible with customer service!! I highly recommend them to every person. The Internet is fast and super reliable. Thank you litewire
LiteWire is awesome. It is much faster than the Satellite internet service I was using before, and there are no data limits. I highly recommend LiteWire!
We are very happy with the service, fast speed, unlimited and the price is right.
Now we can watch videos and movies if we want without worrying about the amount of data we are using.
Please with service thus far (about 90 days). Much better that TDS for only slightly more. Receiving around 10 Mbps. In this area, it is about as fast as your going to get with the limited suppliers in the area.
Excellent customer service especially for those who live in the countryside! Customer service is very friendly and prompt when problems arise. Have never been disappointed. Would highly recommend this internet service to anyone!
New customer, glad to join a company that cares for its customers. My experience with LiteWire has been great with knowledgable people and a quality product.
Their internet service is not reliable it goes out multiple times per day and my ticket reporting the issue has gone with no response for 5 days!! The best bandwidth I am able to get with their business class service is 13MB download and 3MB upload
Litewire has been fantastic from the first phone call!! Absolutely no issues with the internet. Living in the county is great but finding an internet company that works and doesn’t cost a fortune is hard to come by. Thanks Litewire 🙂
I would recommend LiteWire for your internet needs. It is so economical and so reliable. Their staff are friendly and knowledgeable. Easy installation process too. We are grateful for our LiteWire!
Just moved to a rural area a couple months ago and found it difficult to get good internet. Eventually after searching I decided to try litewire and so far has been pretty good. However, I do have to reboot every now and then because internet drops out.
Internet seems to go out daily during the middle of the day randomly, when trying to do online school that does not work so great! We should get charged prorated to compensate us for the time we are down, since we are paying for service to be one all the time.
TERRIBLE customer service. They take forever to answer a call both in accounting AND tech support. When you ask for an “official report” to be made (so that they believe you that your service sucks), they can’t even give you a time-line …
The folks in this company are very kind, genuine, and definitely a good service to use. The service they provided was spectacular and they all are very helpful with setting services up. 🙂
Was ok when vould get it but they moved dish twice left 200 at least cable exposed for us to bury and put dish in front of a corn feid NO reseption called numerous times and nothing done yet they keep charging and say they cant fox it …
LiteWire was a “no brainer” for me. I was paying $30/month more fore only 10GB with satellite service. Now I’m saving money, getting unlimited data and extremely happy with the service. I am finally doing the things I want on the internet, YAY!
Since starting with this company over two years ago I have had no interuptions in service and I live out in the country! This company is supportive, efficient, effective and offers 100% great customer service. I would recommend this internet service over any other internet service in this area.
We didn’t think it was possible to get good or even great service here at our rural home. It’s wonderful and we waited too long to do it. Everything from calling in their office to getting it installed was top notch!
There so bad its almost funny. Its constantly going down and when I call I get the same answer “I dont know what to tell ya, I’ll put a ticket in”. Then a tech will show up to say the same thing. Dont let them fool you, Save your self the money and stress. Get your internet anywhere els.
Rural internet service is a lie. Albany wi?? No service over 1 mbs only thing they did in a orderly fashion was shut it off when I cancelled it. POOR customer service sales people lie to you when they tell you they provide all the equipment. Would not recommend to anyone. They don’t even deserve one star but its my only choice!
Great service with excellent follow up. We live in Brooklyn, Wi. deep in the woods and have tried 2 other internet providers in the area which both didnt turn out very well. …
Came out to get internet set up within 2 days of calling for it, the guy was really nice and did a good job installing, there customer service is amazing as well!
[BEWARE: THEY CANCELED MY INTERNET FOR THIS BAD REVIEW]
“…They are the only provider in rural Rock County as evidenced by their lack customer service. Save your money, get a mobile hot spot.” …
I’ve recently acquired this service and other than a little hit or miss when I first got it, I have had great service. Everyone is also very customer oriented and wants to make sure the service is working up to my expectations. I’d definitely recommend this service to anyone.
I have only been a customer for a few months but, have been very happy with the service. The staff are very friendly. I am happy that there are no data caps. Unlike satellite, I have not experienced any disruptions of service due to the weather.
Great customer service. So far fast internet. It’s very windy today and still no drops. Much much better the last service we used called upnet. Thank you LiteWire!
Phone inquiry and interaction was very good. Installer (Steve) arrived promptly when expected with call ahead and was very cordial. Service is unavailable to me due to treeline, but overall experience was very positive.
Well, today I tried updating my son’s Xbox 360. As it turns out, the “internet service provided” by litewire is too slow to install the update. Now I’m not even trying to play games via litewire, I know better. But for loves sake, one …
Just signed up with Litewire this week and I’m pleased as punch. Speeds are 8-11 Mbps. We live in the country and were lucky to get 1 Mbps with TDS. Install went very smooth. Happy to business with a local company.
Dave did a fantastic job getting internet to our little community.
He sent out a crew to find somewhere litewire could put up service on our property. Dave remained in close contact with updates on how everything was going. The …
We have had great service and satisfaction with this company! Very customer friendly! Shortly after starting service they called to make sure everything was going as expected. They always have support services if needed at anytime and are …
Litewire Internet is a god sent if you live in Rural Green Co. !!! They are expanding there service in this area and HIGHLY REMCOMMEND you give them a call and see what they can provide for you. To test your connection is a free service. I …
When working it’s awesome. Fast, no daily limit like satellite. I would give it a “love it” grade if it wasn’t KOed by even windy days………for days at a time. But being in the country, I expect that weather will sometimes KO internet …
I give Litewire 5 stars because the installation went fast and perfect. I have been using litewire for about 6 weeks with no problem!!!. I have used streaming on my TV while using my computer on the network with great results.
Litewire internet works very well. The family and I enjoy loading netflix and watching 6 second increments of episodes. About once a month we can watch netflix with it only buffering most of the time. Sometimes we can even load webpages. I …
Wife jessica and I have been without internet since Thursday night, friday morning with the first support ticket being opened at 6:30 friday morning. You’d think that if they couldn’t get my internet fixed by the end of day friday that I …
Litewire was a saving grace for us. We live out in the country and have tried several other providers that did not work well at all. The other providers were so slow and frustrating, comparable to having dial-up Internet. Since having …
Very happy with the speed provided. Much faster than our old provider. Installation was simple and quick. All my questions were answered. Customer service always responds quickly and havent have to wait on hold. Speed has held up through all weather events.
Living in the country between several towns this is the only internet option we have. That being said I have no major complaints. It runs really well. The one minor issue I ran into with my brand new wireless blu-ray player was easily fixed …
As I have experienced before on my first install, they are great and their technicians are excellent on the second install. Can’t say enough on how much I like doing business with them. Keep it up!
Recently moved in to a new subdivision with no cable service available. Use our FireStick to live stream Hulu, etc through LiteWire. I also work from home so dependable internet connection with fast downloads is a must. VERY happy with service- from installation to quality of connection.
Best ISP I’ve ever had. If there is a problem, they work with you to diagnose. We run the business class and it is a HUGE HUGE EXTREMELY HUGE upgrade from anything else we had, tried, or is available. Anyone with a poor review is either in a low zone or low data plan.
Very good experience. Installer arrived earlier than scheduled by 10 minutes (take THAT cable guyz!). Very diligent to find a good line-of-sight in order to avoid removing tree branches. His success resulted in connection speeds that …
Just had LiteWire connected. Finally got it in our area. AWESOME! All my computers and tablets etc, are already connected and up and running and it is working great.Speed is much better than my previous connection. Installer was great to work with. Thank you LiteWire.
Had Litewire for two months, and I am very satisfied. Installation was fast and easy, and there have been no glitches, outages, or any problems at all since then, and all my internet needs, including streaming are easily met..
Being born and raised in the city, I grew accustom to high speed internet…albeit without any service or relationship. I was nervous about how reliable and fast the internet connection would be through Litewire, but I am beyond pleased. …
Just moved to a new subdivision in Milton- service here is fantastic and flawless. We are able to stream uninterrupted with several devices at once, and this service does not have a data cap. In fact, download speed is almost 10x as fast …
We’ve had LiteWire for over a month now. We have good line-of-sight to a tower and currently get 11.5 Mbps down- and 1.26 Mbps upload speeds. We can watch streaming video without significant buffering issues. I stream podcasts all day …
I have the business plan with them that is very pricy, yet my speeds are well below advertised service. I have opened numerous tickets to resolve and get little to no response. sometimes I wait a week before I hear from them even when …
My wife and I were recently married and bought a house in the country. We didn’t want to use satellite internet so we tried all other possible options before trying Litewire., which for our locations was two different service providers …
I’ve only had the service for a couple of months but so far it has been great. The price is much better than other options accessible from my home (satellite and US Cellular hotspot are the only two that worked before). We haven’t had a …
Currently disappointed as I watch loading circles appear while streaming all day. Any rain, snow, or even 10-15 mph wind interferes with connection and the internet completely stops working, I even have an upgraded router because the one …
We’ve had the Litewire internet service for a couple months now. One word: Dyno-mite! The actual internet service is really terrific, but perhaps the best aspect of this local company is the ‘after the sale’ service. Adios plan overages …
I recently was having connectivity and performance issues with my internet service provided to me by Litewire Internet. After calling their customer care and support person I was told that a service representative would investigate and do …
I have been a customer for two years and my service started out great. The longer over been a customer the worse my service has gotten. I work from home on a regular basis and Litewire has cost me working hours and money… do they do …
Great, professional service from a local company. The speeds are not as fast as Spectrum, though they are still more then sufficient for our purposes. The difference in speed is also reflected in the monthly costs, which are significantly lower then we had been paying.
Horrible service! Had them a few months, the last 2 months the service wasn’t fair at all!!! Was paying 70$ a month and my phone Hotspot worked faster. They claimed to send people out to fix it and took a month for them to come out. Wanted a month credit for the month I did not have service and they denied it. Would not recommend at all
We recently purchased a rural home in Stoughton and were told that only satellite internet was available. We called around and found LiteWire. From initial conversation, to tech inspection, to service appointment and now. Everything has been amazing and seamless! We look forward to being your customer for many years to come!
Office folks are wonderful, polite and explain things very well. The installer was very pleasant , efficient and explained everything very well also, GREAT CUSTOMER SERVICE Was so happy to finally be in the area were I could get Litewire …
Easy installation and professional service. Cannot beat the price for unlimited data! No issues with service and we are able to use with multiple devices at one time without loss of speed. …
We moved to the country from suburbia where we always had fast cable internet. We knew it would be a change but wanted to get the most out of what was available. After much research, we settled on LiteWire. We have had the home office …
Absolutely amazing….I had LiteWire installed yesterday and simply could not be more satisfied. The speeds are amazing, no data limits and their staff is very professional. I just wish I had made the move years ago… A big thank you to Dave and the LiteWire staff – an outstanding product/service.
We are happy with our new service, the install and the general customer service. We have the 2nd tier-HD plan and use Netflix and Hulu Live with DVR (otherwise poor TV reception). There haven’t been any problems and spend much less overall …
UPDATE: company rep said construction crew cut their incoming fiber optic cable. It knocked out their phones and customer internet service. No ETA on when it will be fixed. …
Been with them for 10 years and no issues. In the summer of 2021 was having service issues find out equipment was old and replaced worked great until September 22 2021 and no internet again. I don’t know what’s going on never had outages like this in 10 years
I suspect the bad reviews knew going into this were going to have sketchy service because of location or install options. That being said there is a 15 day money back guarantee if you are unhappy. If the service sucks as bad as they say, …
Initially I was very happy with the service and when it is working it’s good and speeds are fine. However, when we have issues the lack of customer service and support is really glaring. For that reason I am looking at other options for …
Great service, problem free. We recently moved to a rural area and had problems finding an internet provider. We called liteWire and they were very helpful and understood that I in a hurry to get it set up. The day of install arrived and it …
Jennifer was very helpful & courteous when I called to inquire about the availability of service area. She scheduled a technician/installer immediately(dates that were convenient for me)When our installer came he was very fast, courteous & …
I have been a customer with LiteWire for over 10 years. They have always had very good customer service and support. Over the years they have continued to improve the speeds available to their customers and have kept costs reasonable for us that live out in rural areas.
Six months in to having Litewire and quite happy with it. Customer service has been very good. Most recently I contacted them about our download/upload speeds. I was expecting to hear “no problem on our end, must be your modem.” I did get …
Was told twice in early phone calls that the area I was requesting for a customer was available for service both conversations. NEVER said anything about needing to do a site survey. Get a call 3 days before the install saying they can’t …
Called for installation and they arrived on time on the scheduled day. Installer was knowledgeable, professional and did an excellent job. I do live in a rural area and so far the speed and reliability has been better than any satellite internet service I’ve had to date. Overall very satisfied.
We have had Litewire since moving to the country one year and a few months ago. Initially, the product was GREAT! Speeds were decent (we pay for one of the higher priced packages since I teach online). We stream our television, and it all …
I had been with LiteWire for 2 years before switching to Frontier DSL (it became available in my area). While the DSL was cheaper and about the same speed it did not perform as well. I switched because of the price of the service. So …
So, I pay for 5g’s. I’m kinda cheap. When I first started, it was 10 g’s all the way! I was ecstatic!!! But that lasted about two months and now am getting just 1.4 g’s. I can’t even stream a movie during the evening because the system is …
Save yourself money and hastle and get literally anything else. The speeds are terrible, the tech support will lie to you and treat you as if you don’t know a thing. They tell you your equipment isn’t capable of higher speeds, but what they …
New to LiteWire and absolutely love it!!! What a smooth transaction!!! The lady in the office was so nice and gave me all the information I needed to make a decision. The young man who came out to check for a signal was also very nice and …
We had a problem with internet. Devin came out and thoroughly went through each component until he found the problem. He had amazing patience and was very informative, explaining the basics. He was neat, efficient & polite.
Happy with my service
We are so beyond pleased with everything LiteWire has to offer. They didn’t oversell anything when we initially spoke. Their staff is super professional and friendly. When the technician arrived he informed us that they’d already tested our …
Poor quality. Had issues with it for the past year or two. Didn’t matter what router, what Channel, short run from receiver to inside the home. Constantly goes out, always have slower speeds than what was rated. Didn’t matter if you spend …
A year into working with this company, service has been A+. Responsive to calls, always answer the phone with customer service in mind always. Have since added their services to a second location for that reason. Why can’t all companies operate like this?
We have lite wire and our signal was being slow. Lite wire was great! Devin one of their IT guys who was very nice came out and fixed it right away and explained to me what was going on.
I’ve had LiteWires service for 4 years and live rurally. It has not been perfectly uninterrupted internet service. But… What has been constant, is the friendly and informative customer service! I’ve learned that with internet out in the …
The person who installed our service was helpful. Before he left he made sure all of our devices were working. He went out of his way to make sure the service was working properly! We are happy with the service and it works well.
Service has been good and install went smooth except was told to bury line in ground myself.
Good country internet.
Bad
Great service!
Nice service
awesome company to work with
Fantastic service rep today!
Very happy with the services and customer service!
Internet goes down for a few minutes almost every day.
Great installation & customer service!
Nice to be able to stop in and talk about minor problems and get personal help.
Great antenna based internet for rural locations.
Just as fast as any other internet service provider, but the price could be lowered!
Very happy with the service that we are receiving! Sure beats satellite.
I was very skeptic to change internet service but glad I did. So far so good!!!!
Just signed up and very happy with our Litewire service!
A+ company. Great speed, great service and very affordable.
For people who are out in the rural areas, this is a the best of the available wireless internet access!!
Good internet the service person that came to the house was very pleasant and professional keep up the good work
The strength of the internet is much stronger now than it was a few years back. I can stream movies now!
Horrible service and when internet goes out, which it does several times a day with their own eqiptment and router, they refuse to answer the phone. Stay away!!!
They came one day earlier than planned that was great .so far service is great very friendly people work there .
Internet is done and when you call their number it won’t go through and their website won’t open. Anyone else having this issue today.
Absolutely satisfied with service and customer support. Very reliable and friendly stuff. Will definitely recommend.
The quality of the internet is horrible. It goes out constantly even when it is sunny out with no clouds or wind. The website never even works.
They have been great to work with and I am very happy!
I was skeptical, but turns out it works pretty good for streaming TV. Overall I’m happy with the service.
Great service for us country living folks! Who knows when fiber optic will make it out here???? Thank you LiteWire!
The person in the office said they would hook up my internet the second Friday and now that’s has past now it’s going to take them a month it only takes charter and at&t a week to come out to hook it up y can u
This company does everything they say it does… after using another company with no service…, this is such a wonderful change!! If your in need of internet…. just give them a try, you will be glad you did!!
Poor internet service, always slow. Otherwise everything is fine. But I’m not paying for customer service I’m paying for my internet to not disconnect randomly every other day.
I had problems connecting at first but the problem was solved. Very happy with lite wire. Our picture is clearer then it was with our last internet provider.
Very easy to work with. User friendly system, no high pressure sales. Very happy to change to this service.
Great experience from the sign up through the installation process. All individuals from Litewire were very professional and knowledgeable.
I can’t even begin to say enough about litewire. They’re absolutely incredible with customer service!! I highly recommend them to every person. The Internet is fast and super reliable. Thank you litewire
LiteWire is awesome. It is much faster than the Satellite internet service I was using before, and there are no data limits. I highly recommend LiteWire!
We are very happy with the service, fast speed, unlimited and the price is right.
Now we can watch videos and movies if we want without worrying about the amount of data we are using.
We are very happy with our internet service. Steve did a fast and efficient installation of our new service. Great customer service also.
Please with service thus far (about 90 days). Much better that TDS for only slightly more. Receiving around 10 Mbps. In this area, it is about as fast as your going to get with the limited suppliers in the area.
Outstanding customer service. Quick response. Very knowledgeable and friendly technicians.
Excellent customer service especially for those who live in the countryside! Customer service is very friendly and prompt when problems arise. Have never been disappointed. Would highly recommend this internet service to anyone!
New customer, glad to join a company that cares for its customers. My experience with LiteWire has been great with knowledgable people and a quality product.
Litewire made our move easy with getting our internet service moved promptly. They are easy to work with and get any issues taken care of promptly.
Their internet service is not reliable it goes out multiple times per day and my ticket reporting the issue has gone with no response for 5 days!! The best bandwidth I am able to get with their business class service is 13MB download and 3MB upload
Litewire has been fantastic from the first phone call!! Absolutely no issues with the internet. Living in the county is great but finding an internet company that works and doesn’t cost a fortune is hard to come by. Thanks Litewire 🙂
I would recommend LiteWire for your internet needs. It is so economical and so reliable. Their staff are friendly and knowledgeable. Easy installation process too. We are grateful for our LiteWire!
Just moved to a rural area a couple months ago and found it difficult to get good internet. Eventually after searching I decided to try litewire and so far has been pretty good. However, I do have to reboot every now and then because internet drops out.
Internet seems to go out daily during the middle of the day randomly, when trying to do online school that does not work so great! We should get charged prorated to compensate us for the time we are down, since we are paying for service to be one all the time.
TERRIBLE customer service. They take forever to answer a call both in accounting AND tech support. When you ask for an “official report” to be made (so that they believe you that your service sucks), they can’t even give you a time-line …
The folks in this company are very kind, genuine, and definitely a good service to use. The service they provided was spectacular and they all are very helpful with setting services up. 🙂
Was ok when vould get it but they moved dish twice left 200 at least cable exposed for us to bury and put dish in front of a corn feid NO reseption called numerous times and nothing done yet they keep charging and say they cant fox it …
LiteWire was a “no brainer” for me. I was paying $30/month more fore only 10GB with satellite service. Now I’m saving money, getting unlimited data and extremely happy with the service. I am finally doing the things I want on the internet, YAY!
Since starting with this company over two years ago I have had no interuptions in service and I live out in the country! This company is supportive, efficient, effective and offers 100% great customer service. I would recommend this internet service over any other internet service in this area.
We didn’t think it was possible to get good or even great service here at our rural home. It’s wonderful and we waited too long to do it. Everything from calling in their office to getting it installed was top notch!
There so bad its almost funny. Its constantly going down and when I call I get the same answer “I dont know what to tell ya, I’ll put a ticket in”. Then a tech will show up to say the same thing. Dont let them fool you, Save your self the money and stress. Get your internet anywhere els.
Rural internet service is a lie. Albany wi?? No service over 1 mbs only thing they did in a orderly fashion was shut it off when I cancelled it. POOR customer service sales people lie to you when they tell you they provide all the equipment. Would not recommend to anyone. They don’t even deserve one star but its my only choice!
Great service with excellent follow up. We live in Brooklyn, Wi. deep in the woods and have tried 2 other internet providers in the area which both didnt turn out very well. …
Came out to get internet set up within 2 days of calling for it, the guy was really nice and did a good job installing, there customer service is amazing as well!
[BEWARE: THEY CANCELED MY INTERNET FOR THIS BAD REVIEW]
“…They are the only provider in rural Rock County as evidenced by their lack customer service. Save your money, get a mobile hot spot.” …
I’ve recently acquired this service and other than a little hit or miss when I first got it, I have had great service. Everyone is also very customer oriented and wants to make sure the service is working up to my expectations. I’d definitely recommend this service to anyone.
I have only been a customer for a few months but, have been very happy with the service. The staff are very friendly. I am happy that there are no data caps. Unlike satellite, I have not experienced any disruptions of service due to the weather.
Great customer service. So far fast internet. It’s very windy today and still no drops. Much much better the last service we used called upnet. Thank you LiteWire!
Phone inquiry and interaction was very good. Installer (Steve) arrived promptly when expected with call ahead and was very cordial. Service is unavailable to me due to treeline, but overall experience was very positive.
Well, today I tried updating my son’s Xbox 360. As it turns out, the “internet service provided” by litewire is too slow to install the update. Now I’m not even trying to play games via litewire, I know better. But for loves sake, one …
Just signed up with Litewire this week and I’m pleased as punch. Speeds are 8-11 Mbps. We live in the country and were lucky to get 1 Mbps with TDS. Install went very smooth. Happy to business with a local company.
Dave did a fantastic job getting internet to our little community.
He sent out a crew to find somewhere litewire could put up service on our property. Dave remained in close contact with updates on how everything was going. The …
We have had great service and satisfaction with this company! Very customer friendly! Shortly after starting service they called to make sure everything was going as expected. They always have support services if needed at anytime and are …
Litewire Internet is a god sent if you live in Rural Green Co. !!! They are expanding there service in this area and HIGHLY REMCOMMEND you give them a call and see what they can provide for you. To test your connection is a free service. I …
When working it’s awesome. Fast, no daily limit like satellite. I would give it a “love it” grade if it wasn’t KOed by even windy days………for days at a time. But being in the country, I expect that weather will sometimes KO internet …
I give Litewire 5 stars because the installation went fast and perfect. I have been using litewire for about 6 weeks with no problem!!!. I have used streaming on my TV while using my computer on the network with great results.
Litewire internet works very well. The family and I enjoy loading netflix and watching 6 second increments of episodes. About once a month we can watch netflix with it only buffering most of the time. Sometimes we can even load webpages. I …
Wife jessica and I have been without internet since Thursday night, friday morning with the first support ticket being opened at 6:30 friday morning. You’d think that if they couldn’t get my internet fixed by the end of day friday that I …
Litewire was a saving grace for us. We live out in the country and have tried several other providers that did not work well at all. The other providers were so slow and frustrating, comparable to having dial-up Internet. Since having …
Very happy with the speed provided. Much faster than our old provider. Installation was simple and quick. All my questions were answered. Customer service always responds quickly and havent have to wait on hold. Speed has held up through all weather events.
Living in the country between several towns this is the only internet option we have. That being said I have no major complaints. It runs really well. The one minor issue I ran into with my brand new wireless blu-ray player was easily fixed …
As I have experienced before on my first install, they are great and their technicians are excellent on the second install. Can’t say enough on how much I like doing business with them. Keep it up!
Recently moved in to a new subdivision with no cable service available. Use our FireStick to live stream Hulu, etc through LiteWire. I also work from home so dependable internet connection with fast downloads is a must. VERY happy with service- from installation to quality of connection.
Best ISP I’ve ever had. If there is a problem, they work with you to diagnose. We run the business class and it is a HUGE HUGE EXTREMELY HUGE upgrade from anything else we had, tried, or is available. Anyone with a poor review is either in a low zone or low data plan.
Very good experience. Installer arrived earlier than scheduled by 10 minutes (take THAT cable guyz!). Very diligent to find a good line-of-sight in order to avoid removing tree branches. His success resulted in connection speeds that …
Just had LiteWire connected. Finally got it in our area. AWESOME! All my computers and tablets etc, are already connected and up and running and it is working great.Speed is much better than my previous connection. Installer was great to work with. Thank you LiteWire.
Had Litewire for two months, and I am very satisfied. Installation was fast and easy, and there have been no glitches, outages, or any problems at all since then, and all my internet needs, including streaming are easily met..
Being born and raised in the city, I grew accustom to high speed internet…albeit without any service or relationship. I was nervous about how reliable and fast the internet connection would be through Litewire, but I am beyond pleased. …
Just moved to a new subdivision in Milton- service here is fantastic and flawless. We are able to stream uninterrupted with several devices at once, and this service does not have a data cap. In fact, download speed is almost 10x as fast …
We’ve had LiteWire for over a month now. We have good line-of-sight to a tower and currently get 11.5 Mbps down- and 1.26 Mbps upload speeds. We can watch streaming video without significant buffering issues. I stream podcasts all day …
I have the business plan with them that is very pricy, yet my speeds are well below advertised service. I have opened numerous tickets to resolve and get little to no response. sometimes I wait a week before I hear from them even when …
My wife and I were recently married and bought a house in the country. We didn’t want to use satellite internet so we tried all other possible options before trying Litewire., which for our locations was two different service providers …
I’ve only had the service for a couple of months but so far it has been great. The price is much better than other options accessible from my home (satellite and US Cellular hotspot are the only two that worked before). We haven’t had a …
Currently disappointed as I watch loading circles appear while streaming all day. Any rain, snow, or even 10-15 mph wind interferes with connection and the internet completely stops working, I even have an upgraded router because the one …
We’ve had the Litewire internet service for a couple months now. One word: Dyno-mite! The actual internet service is really terrific, but perhaps the best aspect of this local company is the ‘after the sale’ service. Adios plan overages …
I recently was having connectivity and performance issues with my internet service provided to me by Litewire Internet. After calling their customer care and support person I was told that a service representative would investigate and do …
I have been a customer for two years and my service started out great. The longer over been a customer the worse my service has gotten. I work from home on a regular basis and Litewire has cost me working hours and money… do they do …
Great, professional service from a local company. The speeds are not as fast as Spectrum, though they are still more then sufficient for our purposes. The difference in speed is also reflected in the monthly costs, which are significantly lower then we had been paying.
Horrible service! Had them a few months, the last 2 months the service wasn’t fair at all!!! Was paying 70$ a month and my phone Hotspot worked faster. They claimed to send people out to fix it and took a month for them to come out. Wanted a month credit for the month I did not have service and they denied it. Would not recommend at all
We recently purchased a rural home in Stoughton and were told that only satellite internet was available. We called around and found LiteWire. From initial conversation, to tech inspection, to service appointment and now. Everything has been amazing and seamless! We look forward to being your customer for many years to come!
Office folks are wonderful, polite and explain things very well. The installer was very pleasant , efficient and explained everything very well also, GREAT CUSTOMER SERVICE Was so happy to finally be in the area were I could get Litewire …
Easy installation and professional service. Cannot beat the price for unlimited data! No issues with service and we are able to use with multiple devices at one time without loss of speed. …
We moved to the country from suburbia where we always had fast cable internet. We knew it would be a change but wanted to get the most out of what was available. After much research, we settled on LiteWire. We have had the home office …
Absolutely amazing….I had LiteWire installed yesterday and simply could not be more satisfied. The speeds are amazing, no data limits and their staff is very professional. I just wish I had made the move years ago… A big thank you to Dave and the LiteWire staff – an outstanding product/service.
We are happy with our new service, the install and the general customer service. We have the 2nd tier-HD plan and use Netflix and Hulu Live with DVR (otherwise poor TV reception). There haven’t been any problems and spend much less overall …
UPDATE: company rep said construction crew cut their incoming fiber optic cable. It knocked out their phones and customer internet service. No ETA on when it will be fixed. …
Been with them for 10 years and no issues. In the summer of 2021 was having service issues find out equipment was old and replaced worked great until September 22 2021 and no internet again. I don’t know what’s going on never had outages like this in 10 years
I suspect the bad reviews knew going into this were going to have sketchy service because of location or install options. That being said there is a 15 day money back guarantee if you are unhappy. If the service sucks as bad as they say, …
Initially I was very happy with the service and when it is working it’s good and speeds are fine. However, when we have issues the lack of customer service and support is really glaring. For that reason I am looking at other options for …
Great service, problem free. We recently moved to a rural area and had problems finding an internet provider. We called liteWire and they were very helpful and understood that I in a hurry to get it set up. The day of install arrived and it …
Jennifer was very helpful & courteous when I called to inquire about the availability of service area. She scheduled a technician/installer immediately(dates that were convenient for me)When our installer came he was very fast, courteous & …
I have been a customer with LiteWire for over 10 years. They have always had very good customer service and support. Over the years they have continued to improve the speeds available to their customers and have kept costs reasonable for us that live out in rural areas.
Six months in to having Litewire and quite happy with it. Customer service has been very good. Most recently I contacted them about our download/upload speeds. I was expecting to hear “no problem on our end, must be your modem.” I did get …
Was told twice in early phone calls that the area I was requesting for a customer was available for service both conversations. NEVER said anything about needing to do a site survey. Get a call 3 days before the install saying they can’t …
Called for installation and they arrived on time on the scheduled day. Installer was knowledgeable, professional and did an excellent job. I do live in a rural area and so far the speed and reliability has been better than any satellite internet service I’ve had to date. Overall very satisfied.
We have had Litewire since moving to the country one year and a few months ago. Initially, the product was GREAT! Speeds were decent (we pay for one of the higher priced packages since I teach online). We stream our television, and it all …
The staff was friendly and helpful for a first timer. Service was excellent
I had been with LiteWire for 2 years before switching to Frontier DSL (it became available in my area). While the DSL was cheaper and about the same speed it did not perform as well. I switched because of the price of the service. So …
So, I pay for 5g’s. I’m kinda cheap. When I first started, it was 10 g’s all the way! I was ecstatic!!! But that lasted about two months and now am getting just 1.4 g’s. I can’t even stream a movie during the evening because the system is …
Save yourself money and hastle and get literally anything else. The speeds are terrible, the tech support will lie to you and treat you as if you don’t know a thing. They tell you your equipment isn’t capable of higher speeds, but what they …
New to LiteWire and absolutely love it!!! What a smooth transaction!!! The lady in the office was so nice and gave me all the information I needed to make a decision. The young man who came out to check for a signal was also very nice and …
We had a problem with internet. Devin came out and thoroughly went through each component until he found the problem. He had amazing patience and was very informative, explaining the basics. He was neat, efficient & polite.
Happy with my service
We are so beyond pleased with everything LiteWire has to offer. They didn’t oversell anything when we initially spoke. Their staff is super professional and friendly. When the technician arrived he informed us that they’d already tested our …
Awesome service today from Devin from Litewire. Got our issue figured out and got us back up and running quickly.
Poor quality. Had issues with it for the past year or two. Didn’t matter what router, what Channel, short run from receiver to inside the home. Constantly goes out, always have slower speeds than what was rated. Didn’t matter if you spend …
The installer was on time (actually early) and did a good job. He was respectful of my property and safe.
A year into working with this company, service has been A+. Responsive to calls, always answer the phone with customer service in mind always. Have since added their services to a second location for that reason. Why can’t all companies operate like this?
We have lite wire and our signal was being slow. Lite wire was great! Devin one of their IT guys who was very nice came out and fixed it right away and explained to me what was going on.
I’ve had LiteWires service for 4 years and live rurally. It has not been perfectly uninterrupted internet service. But… What has been constant, is the friendly and informative customer service! I’ve learned that with internet out in the …
The person who installed our service was helpful. Before he left he made sure all of our devices were working. He went out of his way to make sure the service was working properly! We are happy with the service and it works well.