We just wasted over $100 dollars in connection fees. This fellows don’t have a clue about what they are doing. Stay away from them you will be better off.
I have problems too many times bad service! I’m not happy but I don’t have another choice, I lost a lot of money from the bad service Internet and phone lines always have problems!!!We need better service
Easily the worst internet I’ve ever had. Can’t get anything done because the speeds drop to levels so absurdly slow that I have to switch to my phone hotspot.
Worst place imaginable to get Internet. ..it’s always going down and every time I call to get it fixed I get ignored for 4-5 days before I even get a call back regarding the fix…and that’s after I call every day to complain about it. …
Garbage, ever since they monopolized Livingston again. It’s terrible. 10 meg connection and getting 90kb download speeds. Trash, garbage, Mailing a letter might become a thing again in livingston, tx.
Only giving it one star because no star is not an option. Over priced crap is what it is and the employees who work there aren’t much better. They are crooks and screw everyone from getting any other internet service. Half the time it doesn’t even work. Worse company in town!!!
Terrible internet service that constantly goes out. Don’t even try to stream video on weekends.. you’ll be disappointed. Overpriced. Poor technical support. Dishonest sales. Cable channels are grainy and unwatchable. HD not even an option. You are forced to pay for a landline. The list goes on..
If you have a problem with Livcom, go into the office and ask to see the General Manager. We found him to be extremely responsive to our problems and customer satisfaction at the top of his priorities. Meeting with the General Manager and two members of his staff was the most positive experience a we have had with Livcom.
This place is an absolute joke. Techs don’t have a clue what they are doing, and the company itself is still in the 1990’s. For the price that you have to pay for any of their services you should be getting VOIP, 4K, and 1TB internet speeds. This place blows!
Laughably bad internet service. Constant service interruptions, the download and upload speeds swing wildly without any consistency. Their only saving grace is they are not satellite.
Customer service is horrible. Put in for service never got it kept getting excuses for why they could not make it so I canceled my order. Customer services told me it takes up to ninety days to get my 115 dollar connection fee. But I had to pay for it before they even give me a date to connect it. Horrible business.
As a college student and full time nurse i depend on my internet for exams and assignments once i get home from a late shift. This is not the case with livcom, more often then not i have to go to campus or use my personal hot spot from my …
Just a bad service ingeneral service is not reliable cost is to high. Provider is constantly having to fix things. Really wish there were more providers for internet in this town.
Most unreliable monopoly in the state. There was once a company that offered internet only for 1/3 the price. They were bought out by this monopoly called LivCom who is a telephone company. When were first forced to switch we kept our …
Worst internet I have ever had. I had to wait almost 10 days to get service. The tech came out to install and had stuff hooked up wrong. I have wires connected in my yard overhead that is not even a properly grounded service pole. Customer …
Quote ” you might as well be sending smoke signals”. This company tries to please but the equipment is cumbersome and outdated. Several of the components get so hot that fire was a concern. The programming available is limited at best …
Worst internet service I’ve ever had….this town needs an upgrade on internet providers…and this one way too expensive for the horrible connection speed and constant dropping out in the middle of important work…Livingston needs to let …
This is by far the very worst internet that is offered in this country. They way overcharge for slow DSL internet. I literally have two fiber posts across the street from my house and they refuse to provide me with fiber. I can’t wait until …
Most unreliable, inconsistent internet company you can get in this area because it’s almost the ONLY internet we can get in this area. Xfinity should just buy the company out and clear shop and start over.
The only reason I’m giving this a one star is because I can’t give it zero. This is the WORST company out there. I can’t believe Livingston is still using them. …
Worst cable and Internet service we have ever had!!!! Internet goes in and out repeatedly. Digital cable looks like digital camo. At no point do all the channels work on the same day. Kids have chrome books at school, can’t do homework some …
Poor service all the way around. Internet and phone service comes and goes as it pleases. This company won’t last much longer, it’s that bad. I’ve never had worse. Please, do yourself a favor and get another provider. I know I am!
Using the free wifi at McDonald’s would be better than this. I had opened a “help” ticket with the customer “service” at one time, only to be told later that no ticket was ever opened. We pay over $100 for the top residential package and speed tests have regularly shown that we’re receiving less than half of what we pay for.
Nothing but issues! We’ve had Livingston Telephone Co. for a little over three months and have had to call tech support once every two weeks or so for different issues. If our internet isn’t down, we only get half the speeds we’re paying …
As a business owner for over 35 years I recognize exceptional customer service when I see it. LivCom Internet provider really went above and beyond exceptional service for us. My wife and I both have home-based businesses and Internet …
My internet is great, the fastest I ever had. Its business website is total trash though, really it needs to be updated, I’ve had issues with payment bc of the website, after hours the customer service line goes to a 24/7 hour facility in like south Dakota which is totally useless.
We’ve had months of service troubles. Our package isn’t great (5 Mbps down, 1 Mbps up) but at $100/month, we can’t afford to go any higher. That said, we frequently get 300 Kbps down and around the same up, with ridiculous ping times and …
I’ll be the first to admit LivCom has not been so great in the past but the technician they sent out today, Travis really mad me happy! He checked every issue, ran through any problem and fixed it. He was super nice and funny, and …
They have a monopoly on certain areas so even if you live outside city limits, (directly outside in my case) only they can service you or no one. They have only installed fiber optic lines in city limits. I can literally stand in my …
So very happy with the service! We needed something for my daughter to do her college work on and they came out free of charge to help us until May. No problems WHATSOEVER. Awesome WiFi connection and very fast. Will definitely keep the service after.
Told them over a month ago that we were having problems with the internet, called multiple times to customer service and all the technicians told us to troubleshoot it ourselves. We ended up losing internet at 11 ish Friday night when we …
Really bad service and coverage. Also their price is 50 times more than regular internet price. Looks like they are a monopolist. I can see many bad reviews. I recommend everybody report this issue to FCC / Consumer Complaint Center.
In 2016 I moved from the city and established internet service with this company… or so I thought. I was given the option of DSL or Cable. I chose cable thinking this was the best tech. I experienced 30% uptime and it was intermittent so …
CMS has been such a wonderful company to deal with for business services. Kim and Grant have really bent over backwards to make sure that I get excellent service. Any time I’ve had a question or issue, even after business hours, they are very quick to take care of us.
Internet Service pretty good, very few problems. They seem to be improving on their customer service. But I don’t like paying for a home phone that I don’t use. Just make sure you read you bill every month. They told me when I got the …
Well about 2 to 3 nights a week the internet goes out for an hour or two.
Tonight I called and asked what is going on 4-7-21
I was told that they had major issues in Colorado. …
Worst internet provider ever. Internet will shut off at around 11-12 at night and when I reset my router and modem it does nothing. Can’t even run anything like YouTube or on my phone or computer without the internet running so slow I have …
They have inconsistent internet service…. They are priced like a monopoly. They will nickel-and-dime you without giving you any actual attempt to give you quality and has been subpar in their level of service. They hold hours like a …
This company is absolutely awful. They don’t deserve the 1.8 stars they have in ratings. Wonder who rated them 5 stars…probably an employee trying to make themselves look better as I’ve lived here for years and never met one person who …
I Happily transitioned to LivCom from another vendor that was constantly providing poor connectivity and their customer service center was not customer centric at all. …
Paid 165 for installation and hook up was told my bill would be 110 a month got my first bill which was 200 very deceiving company for a phone line and basic cable will no longer be using this company for anything…
Pay over 100 bucks for “high speed internet” and can’t even stream movies half the time. Let’s not even talk about gaming. If I could get a different internet company, I would happily buy sadly it’s them or Hughes net. Had it for a year …
I constantly have my service drop for no reason. This last time, it took 2 weeks to get it serviced and it was completely unusable. All I needed was a new modem. Had to call every time the service dropped (multiple times per day).
Friendly and knowledgeable people. Every once in a while our video game lags or sputters, but other folk say that that is a server issue. With that said: I love my gig speed internet through Livcom.
I don’t even have this service and I’m still leaving 1 star based on my research of this company. $220 for gig speed is outrageous. Maybe instead of promoting a more expensive fiber service, you should have just stuck with regular cheaper …
200$ for barely 400KB/s. To put that in perspective for some of you. In Spring, 1GB, which 1000MB, or 10000KB costs 75$ on a promotional deal, 95$ after the promotion period, and I was downloading around 100MB/s. When a router is used, the …
I would like to know if cell service from our cell provider ie., Verizon is blocked from LivCom so we are forced to get WiFi? When I leave my house and drive 1 mile out on Church St I have all bars on my phone. As soon as I get in …
Terrible internet.
Too pricey
Good service
Good company
Treated very well
Biggest freaking joke in Livingston
Horrible service no internet or poor signal
Nice people to do business with
Can’t get internet to play good
Slow to respond. Not impressed with customer service.
Rude very rude people they don’t do what they say 24/7
So very sad that the company has fallen so far in such a short time!
Perfect
Everyone is courteous and seems concerned about you
This is the worst internet company I have ever had to deal with.
Love the fast internet just hate that it drops so much ..thank you for all yall do ..
As much as we pay Liv I’m why can’t we get after hours Suport
If I could give zero stars I would! This company has the most unreliable service, and the worst possible customer service!
Worst internet provider in the world they over charge and the internet speed is slow.
Paying for 10 mb and get .97 upload speed. Sorry internet service I ever seen.
Service is spotty if you live a ways from the office.
Could not give it a half star. Ping 14, Download 0.52, upload 0.72, in the middle of the day. Pitiful, to bad that is no competition.
Awful customer service. Internet seldom works when you have problems good luck getting any help.
Just stop by to pay a bill with my mom and they gave my dog a treat which I thought was cool
Terrible!
Good employees Below-par internet service All We Hey I’m here no other choices
We just wasted over $100 dollars in connection fees. This fellows don’t have a clue about what they are doing. Stay away from them you will be better off.
More expensive then I’m used to paying for internet but at least the staff is great and helpful.
Not my pick for quick service. Very slow and well its the only service in the area so there you go.
I don’t appreciate businesses that don’t get back to you after an interview or respond back to your emails.
I have problems too many times bad service! I’m not happy but I don’t have another choice, I lost a lot of money from the bad service Internet and phone lines always have problems!!!We need better service
The staff is always ready to help. Their very polite and efficient. Thanks for all that you do! Signed, a very happy customer 😀 …
They came over to make my internet better and it’s worse than before
3 weeks internet has been going in and out they wont come fix it if you can avoid this company save yourself the trouble and go with someone else
The hours we’ve been kept on hold by “costumer service” total more than the hours we’ve had reliable internet …
Easily the worst internet I’ve ever had. Can’t get anything done because the speeds drop to levels so absurdly slow that I have to switch to my phone hotspot.
Worst place imaginable to get Internet. ..it’s always going down and every time I call to get it fixed I get ignored for 4-5 days before I even get a call back regarding the fix…and that’s after I call every day to complain about it. …
Garbage, ever since they monopolized Livingston again. It’s terrible. 10 meg connection and getting 90kb download speeds. Trash, garbage, Mailing a letter might become a thing again in livingston, tx.
Only giving it one star because no star is not an option. Over priced crap is what it is and the employees who work there aren’t much better. They are crooks and screw everyone from getting any other internet service. Half the time it doesn’t even work. Worse company in town!!!
Terrible internet service that constantly goes out. Don’t even try to stream video on weekends.. you’ll be disappointed. Overpriced. Poor technical support. Dishonest sales. Cable channels are grainy and unwatchable. HD not even an option. You are forced to pay for a landline. The list goes on..
If you have a problem with Livcom, go into the office and ask to see the General Manager. We found him to be extremely responsive to our problems and customer satisfaction at the top of his priorities. Meeting with the General Manager and two members of his staff was the most positive experience a we have had with Livcom.
This place is an absolute joke. Techs don’t have a clue what they are doing, and the company itself is still in the 1990’s. For the price that you have to pay for any of their services you should be getting VOIP, 4K, and 1TB internet speeds. This place blows!
Laughably bad internet service. Constant service interruptions, the download and upload speeds swing wildly without any consistency. Their only saving grace is they are not satellite.
Customer service is horrible. Put in for service never got it kept getting excuses for why they could not make it so I canceled my order. Customer services told me it takes up to ninety days to get my 115 dollar connection fee. But I had to pay for it before they even give me a date to connect it. Horrible business.
As a college student and full time nurse i depend on my internet for exams and assignments once i get home from a late shift. This is not the case with livcom, more often then not i have to go to campus or use my personal hot spot from my …
Just a bad service ingeneral service is not reliable cost is to high. Provider is constantly having to fix things. Really wish there were more providers for internet in this town.
Most unreliable monopoly in the state. There was once a company that offered internet only for 1/3 the price. They were bought out by this monopoly called LivCom who is a telephone company. When were first forced to switch we kept our …
Worst internet I have ever had. I had to wait almost 10 days to get service. The tech came out to install and had stuff hooked up wrong. I have wires connected in my yard overhead that is not even a properly grounded service pole. Customer …
Quote ” you might as well be sending smoke signals”. This company tries to please but the equipment is cumbersome and outdated. Several of the components get so hot that fire was a concern. The programming available is limited at best …
Worst internet service I’ve ever had….this town needs an upgrade on internet providers…and this one way too expensive for the horrible connection speed and constant dropping out in the middle of important work…Livingston needs to let …
This is by far the very worst internet that is offered in this country. They way overcharge for slow DSL internet. I literally have two fiber posts across the street from my house and they refuse to provide me with fiber. I can’t wait until …
Most unreliable, inconsistent internet company you can get in this area because it’s almost the ONLY internet we can get in this area. Xfinity should just buy the company out and clear shop and start over.
The only reason I’m giving this a one star is because I can’t give it zero. This is the WORST company out there. I can’t believe Livingston is still using them. …
Worst cable and Internet service we have ever had!!!! Internet goes in and out repeatedly. Digital cable looks like digital camo. At no point do all the channels work on the same day. Kids have chrome books at school, can’t do homework some …
Poor service all the way around. Internet and phone service comes and goes as it pleases. This company won’t last much longer, it’s that bad. I’ve never had worse. Please, do yourself a favor and get another provider. I know I am!
Using the free wifi at McDonald’s would be better than this. I had opened a “help” ticket with the customer “service” at one time, only to be told later that no ticket was ever opened. We pay over $100 for the top residential package and speed tests have regularly shown that we’re receiving less than half of what we pay for.
Too high priced and only worked half the time but the staff is friendly so
Nothing but issues! We’ve had Livingston Telephone Co. for a little over three months and have had to call tech support once every two weeks or so for different issues. If our internet isn’t down, we only get half the speeds we’re paying …
As a business owner for over 35 years I recognize exceptional customer service when I see it. LivCom Internet provider really went above and beyond exceptional service for us. My wife and I both have home-based businesses and Internet …
My internet is great, the fastest I ever had. Its business website is total trash though, really it needs to be updated, I’ve had issues with payment bc of the website, after hours the customer service line goes to a 24/7 hour facility in like south Dakota which is totally useless.
We’ve had months of service troubles. Our package isn’t great (5 Mbps down, 1 Mbps up) but at $100/month, we can’t afford to go any higher. That said, we frequently get 300 Kbps down and around the same up, with ridiculous ping times and …
I’ll be the first to admit LivCom has not been so great in the past but the technician they sent out today, Travis really mad me happy! He checked every issue, ran through any problem and fixed it. He was super nice and funny, and …
They have a monopoly on certain areas so even if you live outside city limits, (directly outside in my case) only they can service you or no one. They have only installed fiber optic lines in city limits. I can literally stand in my …
So very happy with the service! We needed something for my daughter to do her college work on and they came out free of charge to help us until May. No problems WHATSOEVER. Awesome WiFi connection and very fast. Will definitely keep the service after.
Told them over a month ago that we were having problems with the internet, called multiple times to customer service and all the technicians told us to troubleshoot it ourselves. We ended up losing internet at 11 ish Friday night when we …
Really bad service and coverage. Also their price is 50 times more than regular internet price. Looks like they are a monopolist. I can see many bad reviews. I recommend everybody report this issue to FCC / Consumer Complaint Center.
In 2016 I moved from the city and established internet service with this company… or so I thought. I was given the option of DSL or Cable. I chose cable thinking this was the best tech. I experienced 30% uptime and it was intermittent so …
This internet provider is garbage. Only offer 25g and it drops when using 1 TV to watch anything. Find another service other than Livcom.
CMS has been such a wonderful company to deal with for business services. Kim and Grant have really bent over backwards to make sure that I get excellent service. Any time I’ve had a question or issue, even after business hours, they are very quick to take care of us.
Internet Service pretty good, very few problems. They seem to be improving on their customer service. But I don’t like paying for a home phone that I don’t use. Just make sure you read you bill every month. They told me when I got the …
Well about 2 to 3 nights a week the internet goes out for an hour or two.
Tonight I called and asked what is going on 4-7-21
I was told that they had major issues in Colorado. …
Worst internet provider ever. Internet will shut off at around 11-12 at night and when I reset my router and modem it does nothing. Can’t even run anything like YouTube or on my phone or computer without the internet running so slow I have …
They have inconsistent internet service…. They are priced like a monopoly. They will nickel-and-dime you without giving you any actual attempt to give you quality and has been subpar in their level of service. They hold hours like a …
This company is absolutely awful. They don’t deserve the 1.8 stars they have in ratings. Wonder who rated them 5 stars…probably an employee trying to make themselves look better as I’ve lived here for years and never met one person who …
I Happily transitioned to LivCom from another vendor that was constantly providing poor connectivity and their customer service center was not customer centric at all. …
Paid 165 for installation and hook up was told my bill would be 110 a month got my first bill which was 200 very deceiving company for a phone line and basic cable will no longer be using this company for anything…
Pay over 100 bucks for “high speed internet” and can’t even stream movies half the time. Let’s not even talk about gaming. If I could get a different internet company, I would happily buy sadly it’s them or Hughes net. Had it for a year …
I constantly have my service drop for no reason. This last time, it took 2 weeks to get it serviced and it was completely unusable. All I needed was a new modem. Had to call every time the service dropped (multiple times per day).
Friendly and knowledgeable people. Every once in a while our video game lags or sputters, but other folk say that that is a server issue. With that said: I love my gig speed internet through Livcom.
I don’t even have this service and I’m still leaving 1 star based on my research of this company. $220 for gig speed is outrageous. Maybe instead of promoting a more expensive fiber service, you should have just stuck with regular cheaper …
200$ for barely 400KB/s. To put that in perspective for some of you. In Spring, 1GB, which 1000MB, or 10000KB costs 75$ on a promotional deal, 95$ after the promotion period, and I was downloading around 100MB/s. When a router is used, the …
I would like to know if cell service from our cell provider ie., Verizon is blocked from LivCom so we are forced to get WiFi? When I leave my house and drive 1 mile out on Church St I have all bars on my phone. As soon as I get in …