Sunday
Open 24 hours
Monday
Open 24 hours
Tuesday
Open 24 hours
Wednesday
Open 24 hours
Thursday
Open 24 hours
Friday
Open 24 hours
Saturday
Open 24 hours
I came here after being severely attacked while 32 weeks pregnant. Every member of staff that I worked with was respectful, kind, and patient, and went out of their way to make sure I was as comfortable as I could be. Gwen in the OB unit …
Worst hospital I had my DNC there and they did not fully get everything out like they where supposed to I got an infection then had to undergo another DNC to get the rest out
Very poor customer service! Called to check on my sister’s status and was basically given the brush off. I asked for an estimate for how long it would be until she was released only to be told they don’t know anything.
LMH is a good hospital. My family member had to get chemo there and the physicians and nurses have been fantastic. Getting chemo at this hospital would be a lot more tolerable if they fixed the wifi. We hear the nurses complaining about …
Currently sitting in the er waiting for 4 hours now bleeding out giant blood clots in crazy amounts of pain with picture proof and they won’t help me. Do not come here.
Worst doctor ever. I’m 65 years old and have a lot o doctors. She is horrible. I tell her I have a problem with something and she just looks at me confused, doesn’t know what to do. …
Worst hospital ever! Broken hand. Sat in waiting room for 2 plus hours before I had to ask for ice pack. Just left headed to another hospital. Never go here!!!!!
husband visiting family, got hurt, went here had to stay, when i try calling on him, they reply he has been moved, and wont give or know where? (their network down) . i try back next day and im told no one by his name was check in?
My brother came into YOUR emergency room last night with a bashed in head, after waiting for OVER AN HOUR with no help I took him to a different hospital where they said he has a FRACTURED skull and needs surgery, it’s so serious they need …
LMH Drive-thru COVID Vaccination extremely well organized and efficient. Arrived 8 minutes before scheduled time for check-in, received my vaccination in less than 5 minutes from arrival, then wait 15 minutes to ensure no adverse reaction. Staff all friendly and helpful despite the frigid 20 degree weather.
We arrived and were quickly seen within minutes. Staff was kind and accommodating. Overall, pleasant experience for the unfortunate situation we were in.
I am seeing a lot of reviews where people feel that their medical care was inadequate and Lawrence Memorial did it because people in handcuffs in Alcoholics got in to see doctors before them but I will tell you one thing triage when …
Ridiculous wait times for surgery. Left in a room for hours with no clear explanations. If they can’t get you in when you’re scheduled, they shouldn’t use a schedule!
Don’t go to this hospital if you can help it. They are rude and incompetent, they could care less about you untill they get there insurance cards from you. If you dont have insurance they will not treat you. They wont try to dig deeper to really find your medical problem. They will just do the bare minimum to get you out the door.
Went into the er at late at night some old time to get through and into a room only issue once in a room the left blood on the floor in the middle of covid. We where there for my 4 day old new born. When we asked to switch rooms they just …
I have delivered two babies with Phillip Moreano at LMH and could not have been any happier with the staff, facilities and the Doctor. Everyone was kind, compassionate and helpful.
Went here for a “well-man exam” and the experience was great all around. Dr. Marcellio (sp?) is a great guy and an attentive physician. Also, staff were happy to point me in the right direction when I could not find my way to the exit! …
Nice building with good parking. Clean environment. Several different doctors offices with different specialties included. Have seen a pulmonary doctor, cardiologist and vein doctor here.
Love this hospital the doctors and nurses are so nice and they are so very helpful and they got the best people to help you if ur in a wheelchair or in need of one when you come in Thank you LMH hospital for every thing you do!!!
This is the worst hospital I have ever been too. Treated me terribly. Dr Neff is rude and not very qualified. They have no regard for patients. I left there with a severe allergic reaction untreated and they did nothing. Patient …
Mark Schumacher in Radiology was very reassuring and sweet to me. He looked me in the eye and smiled and said everything I was experiencing during the CT scan procedure was normal and I believed him. Thanks, Mark!
This hospital is wonderful! Every single person that came to see me, even the doctors, were unbelievably kind, considerate, and very sympathetic. I would recommend this hospital any time! Thank you all for taking such wonderful care! God bless you all!
Great experience in every way. The Doctors, nurses, dietary staff, and housekeeping were accomodating, compassionate, helpful and informative. We would recommend them to anyone. We are new to the area and very impressed.
My wife was in LMH for a spinal stimulator surgery. The surgeon is great, the hospital is the opposite. Inattentive nurses, a cafeteria that dispenses salmonella, and a layout that forced an extensive walk just to find what you need. She will be safer at home.
Poor service passed out with cramps and ect. before comming there and I’m 10 weeks along they all treated me and my unborn child with no respect a lot of them judged me for even showing up like it wasn’t important so I will definitely be finding a new ob/gyn in another hospital and that’s the last visit I’d be making there.
This place is the worst ER ever!! They overcharge for billing and then sent the original bill with no CPT codes to look at pricing. Then 5 MONTHS LATER send another bill for the doctors visit. People of Lawrence I think its high time we run …
Genuinely the worst ER experience of my life. Terribly slow and rude nurses. If I knew it was going to be like that we would have gone to KC for treatment.
Denied entry for my elderly grandmother. They only let one person per stay period they are not up to date with the rest of the regions hospitals…Johnson County is already letting people in the hospital one person at a time in the room not …
Hospital is okay but the billing department is atrocious. No one ever answers the phones when I try to make a payment. I don’t have time to be on hold all day just for you to take my money. GET A BETTER ONLINE SYSTEM OR ANSWER THE PHONE.
Took my 90 year old grandmother here and sat waiting in the ER for a doctor to return. Nearly two hours went by and finally asked a nurse about the wait. The response I got was a very rude and loud “maybe there are people here sicker than …
DO NOT EVER GO TO THIS FACILITY FOR MENTAL HEALTH EMERGENCIES. Your very life will be in peril. They will have you speak with a social worker and send you on your way. This is NOT mental health emergency protocol. For a facility in a community with so many young people, it is truly horrifying.
Both times I have been here I’ve been treated extremely well. Once for appendicitis and the other today for a severe allergic reaction that required an ambulance transport. Both times, the people here left a lasting mark on me. A traveling …
Billing department is full of incompetent people. Sent a bill to collections without sending us a statement in a timely manner. The person who was on the phone with me said it wasn’t their problem. Find somewhere else to go.
I have been to the ER 3 times since moving to Lawrence. Each time they have been wonderfully helpful. People on here complaining about the “unprofessional” I guess I can understand. BUT I also know they are human and the job isn’t easy. I …
All the staff I encountered were empathetic and friendly. Wait times we’re reasonable, pretty much what you’d expect with any hospital. The parking situation could be better. Would not have an issue going back there if I had to.
My granddaughter was in ER for 2.5 hrs. With a back ache so bad she was crying. 2.5 hrs xrays and 9 dr. Zznurses ignoring and left with no answers. I bet they charge for us occupying their room for 2.5 hrs. Worse hospital ever.
My visit was not unexpected but the timeline was rushed. I spent 4 days / 3 nights with the 3rd floor staff. Nicole,Mandy and Adam were so accommodating, letting me do what I could for myself under supervision. Absolutely the best staff.Thank you
Don’t go there! Super expensive,
Especially if English is your second language !
They charged me more than $4000 for physical therapy sessions. Their office …
Performed tests that had nothing to do with the symptom and diagnosis I told them about (I knew the diagnosis because my doctor had told me). Then they sued me over $700 (over $1000 when they sued) even though I asked for help several …
My 2 year old was having trouble breathing and was blue, she has asthma and weak immune system. It was late at night and I took her to here. Her oxygen was 50 and they didn’t even know how to put in a IV. I Told them to take her to …
This is VERY important to know about the LMH emergency room: they reverse triage. In order to improve their official response time to ER intake, they will see the *least* sick, *least* injured, *least* critical patients first. Your only …
Had to be admitted to the ER for nausea last night associated with my partner’s contraction of the Noro Virus. Was prescribed two meds that haven’t been sent out to the pharmacy. It’s been 12+ hours. How am I, 24 weeks pregnant and …
WENT TO ER AFTER CHILDBIRTH. NEXT TIME WILL NOT SIGN CONSENT TO TREAT. I was taken to LMH for a few complications after giving birth at home, which I absolutely will do every time I give birth. Though, it is safer statistically, things can …
Horrific Customer Service. I was calling to rectify a billing mistake on their part and the woman told me to either pay it or it’ll be sent to collections. It was a mistake made by the hospital. Absolutely no investigation into the problem …
Updated 9/13/21 (1/5 to 3/5): after being discharged I ended up getting symptoms again and having to re-admit to the hospital. My experience this second time around was a worlds different. My nurse, Gail, made me feel cared for the entire …
Abysmal care. I won’t set foot in the ER ever again unless I absoultely could not make it to Topeka or KC. Was misdiagnosed by the ER and my regular doctor was shocked at how “off” they were. They literally almost killed me. Have taken my …
I usually get the Best health care there, But this time was not good at all , I was told I was seeking pain meds, when I just had surgery on the Friday before I went on Sunday the doctor gave pain meds because I had a stent put in my …
This is the worse Dr. office I have ever been to. Very unprofessional and judging of the people that came in. They also sell your phone number and information to 3rd parties that call and bug you about insurance needs even though you …
I had A really good doctor here but their billing department is horrible!!!!!!!! I hadnt Been there for over two years and they were trying to bill me for things from a few months ago. Every single time There was always a problem with the billing and of course impossible to get ahold of anyone!! Don’t go there!!!!
This was by far the worst hospital I have ever been to. I received a bill from them and attempted to pay numerous times, including requesting financial assistance to help with paying it. Instead of sending me anything or giving me a chance …
Worst ER experience ever. How is this an EMERGENCY room but you have to wait forever to be seen. I took my fiancé here and we sat in the ER waiting room for almost 2 hours before we were seen! Of course they took his vitals and all of his …
This hospital needs work. Serious work. The system is currently designed to make it impossible to ever talk to the nurse or doctor of your loved ones. They will take messages but never call you back. Their billing systems are screwed up. …
I rarely do a negative review however after attempting a reasonable response here goes. I will never return after a visit to the ER. To have eight stitches in my leg due to a dog bite, I waited two hours to receive care, was charged my than …
I have only had bad experiences at this hospital. they ruined my experience of my birthing of my first child, they were very rude to me and had my family stop recording the birthing of my first child. and the ER staff profile and …
I have had multiple bad experiences with the hospitalists at LMH. There is one hospitalists in particular that I do not trust his judgement after two near fatal calls by him. I have went as far as to tell my husband that this man cannot …
My partner was diagnosed with cancer and has had several surgeries at lawrence memorial and chemo. Her experience has been nothing but WONDERFUL. The ER can be a little slow to get in at times but after several trips to other ER’s it’s …
I’ am unfortunately a frequent visitor. I’ am in constant pain and have had 7 surgeries in my lifetime for the SAME issue. The first 2 times I went here, I was treated well…after that it went down hill and the nurses or P.A.’s are …
Recently a bad experience at LMH South. Doctor chewed and shouted at me for 15-20 min for seeing other docs. He is the one that referred me I reminded him. Even chewed on me for even seeing his own nurse practitioner…the staff referred …
I’ve been a patient here several times. The Oncology Clinic has the most fabulous people and Dr. Stein is my hero. I’ve been through the emergency room and the people have always treated me with prompt and courteous care. When I go to the hospital this is where I want to be.
The worst care I’ve ever experienced. Had a hard time breathing and throwing up and couldn’t walk so o went to the LMH emergency room. Waited forty minutes to even get seen and then another twenty to get vital signs checked. Asked for a …
The ER staff is very unprofessional. I have unfortunately had to take a trip to the ER several times in the past year and each time has been as unpleasant as the next. The staff seem very bitter about their jobs and seem to take it out on …
Diabled veteran. Asked to be transferred to VA for care. Instead they sent me to another hospital. It took months to pay bill. Should have been covered. Great job in delivery of my son. Dr. Mercado is great. Hope she is still there.
They are not good at what they do and not so good of a hospital One of my family members came back and told me that one of the doctors hit her hard just because she couldn’t say anything that’s abuse. If you are a real doctor there is NO …
I was born there. Six of my siblings were born there. My four children were born there. My one and only grandson was born there. Our family has utilized many of their available services and I have always been pleased with my experience! From the ER to the cafeteria, I recommend it all!
My wife has been here dozens of times and we have had many different experiences.Every once in awhile (every fourth or fifth visit), we have a good ER. Dr. and experience. That means 75 – 80 percent of the time we have a poor experience. …
They pick and choose who gets care or who doesnt. They discriminate BIG TIME and they expect people not to get mad at them? The nurses there are horrible.
Was attacked and the nurses found out I lived with a mental illness and suggested I was drunk. Then proceeded to act like the glass door which wasn’t all the way shut was as thick as ice, meanwhile I could hear 3 drs/nurses laugh amongst …
I was recently admitted into LMH and I have to say they took care of me the minute I came through those doors. The staff was very professional about the care they gave me. I had no idea what was going on with my health but I’m recovering. …
Our family has had 4 visits to LMH ER in the last year. Each time we have excellent care! Three of those visits were then admitted one to ICU two were admitted to 2North. We could not have been more pleased with the care we received!
Incredible experience in Labor & Delivery. They honored our wishes and knew how to comfort will guiding my wife to a successful delivery. OB/GYN doctors are exceptional. Every interaction with each doctor was thoughtful, empathetic and …
I was there last night and was treated so poorly. They only took my blood and DID NOT take the sample that they needed which was Urine they lied and said they took it when it was on the counter the whole time. I was diagnosed with salivary …
We got to the ER around 3:30 today with my son needing x-rays and potentially having a broken arm. We’re at an hour and ten minutes into this trip and we’re through with x-rays and about to be discharged. …
My wife and I just got home from having our 4th child. We were hesitant because we have had two of our kids at home. However, the staff in the maternity ward was excellent(especially Dr. Underwood). They were extremely flexible and worked …
Normally I have been happy with lmh care except for pricing. Until today. Called to ask a nurse in the er a question about a reaction I’m seeing in an elderly person from the covid shot. Got the situation fully explained and then the nurse …
For a hospital, this place is great. All of the employees that I have interacted with have been pleasant and helpful. The finance department is very helpful in getting you income based assistance. Their online system works well for patient …
I landed in this hospital twice while visiting Lawrence earlier this year. I was 2000 miles from home and felt just as comfortable and cared-for as I would have at home in Seattle. …
Terrible experience in some way or another every single time I go there. I only had 2 labor and delivery nurses that were worth anything and honestly my entire labor and delivery experience even with those 2 amazing nurses was complete …
I have been there for my physical therapy sessions, they over charged me for their services and the worst part the pain got much worse, please stay away.
My wife has been an oncology patient at LMH for two years now. The oncology staff overall have been caring, empathetic and attentive. My one gripe is the time it takes to begin her infusion. …
My very first time here. They checked me in, a nurse took me back to evaluate me and told me the room was being prepared. She sent me back out to the waiting room and never came back. I came here because I was having a reaction to a new …
I had gone to LMH to get my leg looked at after taking a hit with a softball. I sat in the waiting room for over an hour and a half, I remember desperately wanting to leave after I reached my diagnosis (it was just a bone bruise), but no …
Rude unhelpful staff, nonsense policies, long waits, no compassion, isolation mandates for patients that are left unattended for hours with no medical care. Insensitive unprofessional incompetent over burdened ill equipped arrogant …
It’s hard to give an accurate review for a full service community hospital like LMH based on one bad trip to the e.r. My own experiences there have been life saving. The birth of my daughter and removal of my appendix went well, but the …
One of the worst hospitals I have ever been to. They undermine you. Believe they know more than you and are very condescending. They don’t like to do much work to get to the root of a problem. If you have a true emergency I would recommend …
My daughter got a covid test. They said results in 2-8 hours. 5 days later, no results, no contact. Took me 8 calls to reach someone to help me set up patient portal which was only way to get results. Still had wrong demographic …
In the past 2 years I have used LMH for numerous appointments. My wife and I have had doctors appointments at LMH, I’ve had surgery at LMH, our daughter was born at LMH, I’ve gone to the ER at LMH for both myself and my newborn daughter. I …
I highly recommend for those reading reviews not going to LMH-anything unless you absolutely need to, purely because of billing. If you can, go to a clinic or hospital in KC instead. I found that cost of care and services are inflated to …
I was in the er for 6 hours but I had an amazing nurse her name was Rachel she made me smile the whole time she truly is one of the best nurses I’ve ever had the pleaseure of meeting she mad me feel like I mattered and her vibe was just amazing she truly needs a raise she’s so kind and respectful.
I’ve been to a lot of hospitals in my 60+ years. This is absolutely the WORST place ever. I was there last year. Arrived by ambulance and was treated quickly, then admitted and the good care stopped. I was on second floor. For a …
Don’t even deserve one star. But couldn’t write a review without at least one. Let a drunk person and someone able to sleep in waiting room go before a 15 year old with an incorrectly implanted IUD who couldn’t sleep in waiting room. After 3 hours and NOT one single person giving af we left to find a hospital that might actually care!
ABSOLUTELY waste of time. Everyone here needs to be fired or retrained or something. My cousin went in for a doctor’s appointment about ALLERGIES and the nurse practitioner not only insulted his weight by calling him anorexic which he’s …
Literally the worst hospital I have ever been a patient at and as a disabled chronically ill human I’ve experienced a number of them. Tried working with the patient advocate about inappropriate treatment, unsafe food and withholding of meds …
I wish I could give zero. This place almost gave my dad insulin when he was unconscious he’s not diabetic so that’s a thing. Other than that rude staff (except for one nurse) who refused to answer any of my questions, they’d leave him for …
They are high ranking in getting people in and out for a reason. My doctor (whoever they were, I had many different doctors and nurses coming and going) discharged me saying I was perfectly fine, aside from mold indications in my lungs and …
I don’t reccomend this hospital at all. Even if you think you’re going in for something that’s not high risk – your bill will be extraordinarily high as if you were. The Patient Advocacy is a joke. Their entire job is based on putting …
Came to ER, got in quick and was everything seemed to be moving along, and then doctor or nurse, never followed up, for 2.5 hours, and then when they came in they told us we were released. They never looked at the wound or even addressed it.
Had to pay them a visit today after taking a fall. The staff were professional, empathetic, and responsive. It was very nice not to be treated like a hassle just because I wasn’t bleeding out or in cardiac arrest. If ever have to land myself in the E.R. again, I ‘d make the drive all the way to LMH.
Went in for what I thought was a torn muscle. Doctor came in and checked
my range of motion. He stated he thought I had a birth defect where my sciatica nerve goes through my muscle. For unknown reason they took an xray of my …
I am type one diabetic and in DKA my blood sugar was over 300 and my overnight nurse made me wait over an hour. Before giving me insulin. It then went to 445 and took her 15 minutes to get here at which point I asked to speak with the …
Attempt to call specialty offices as well as locations within the hospital. Always on hold. Hold times vary from 5 min to 20 min to just talk to a receptionist to schedule appointments. Have also had times when you don’t even get to talk to a live person to ask questions.
Could be better it’s about 50/50 I think the nurses in labor and delivery could be less stuck up. The pain clinic I have been going to since before they were located at LMH and they wereat LMH South.After the move to this hospital it is not …
Recently had a routine coloscopy at the LMH Health Endoscopy Center. Checking in was quick and easy. Everyone on the staff was very helpful and kind. Not once did I feel as though I was being rushed though the system. I was given excellent care and treated very well. Kudos to Dr. Phipps and his staff.
The hospital took my mom off of life-preserving antibiotics, oxygen, and IV because she didn’t want to immediately begin chemotherapy. They refused to give my hungry mother food or water, telling me “No, she’s here to pass!” My mom came to …
I was admitted to the ER with severe stomach pains. five hours after blood and urine tests, as well as a CT scan. i got sent home from the hospital with the “stomach flu” yet i had no symptoms of the flu. I went to an urgent care two days …
It’s sad that Lawrence only has the one hospital to its name, and that so many dedicated staff have to choose between making a long commute to the next nearest hospital or working for a place that engages in extremely unethical practices. …
Slammed my finger in the door. They were prompt, understanding and gentile. They were thorough and took x-rays to make sure it was not broken. They numbed my finger so the stitches wouldn’t hurt and walked me though how to care for it …
The entire staff there is under trained and the facility is subpar. They discharged my fiance when she was in cephalopathic nearly leading to her death. How this facility is still in business is beyond me. They should be shut down.
Terrible, I got stitches and for no reason they wanted me on antibiotics and a shot. I said no it healed just fine without antibiotics. I had to go to a Dr. in eudora instead.
I had to give this a 1 star just to be able to write this review. I dont give you any stars!! Took my mom, 84 years old, to the emergency room this afternoon. She has heart problems and has been having difficulty breathing lately. Was …
Pregnant wife went in bleeding and after an hour waiting we asked to just have someone look for a heartbeat so we would know amd we were told they didn’t have one so either A. They lie to patients, or B. They lack the required equipment to run a hospital
Long as wait, rooms have no noise insulation so it’s impossible to fall asleep. Overpriced like all hospitals but the wait times truly are insane. I’ve waited over 2 hours for them to just look at the xray it’s already been taken.
I recently visited LMH walk-in clinic on Iowa. I had a tick bite that was showing classic symptoms of Lyme disease. I waited nearly and hour to be seen. The young women who called me back, weighed me and took me to the exam room was …
I went in by ambulance. I was so out of it I had blacked out fallen and bent my ankle backwards. As far as doctor and nurses they where great. The day I left I was screamed at by a hospital social worker while she claped her hands at me. I …
I took my granddaughter in to the E.D. She thought she was pregnant. The doctor was terrible! He literally badgered her, called her a liar, he was intimidating and a bully. He had her crying so hard she couldn’t catch her breath. So she …
If I could have given a review with zero stars, that would have been my choice! I was seen in the ER some time ago for severe low back pain, nausea, cold sweats etc….I live three hours away, but was in town visiting my mom after the …
I came here after being severely attacked while 32 weeks pregnant. Every member of staff that I worked with was respectful, kind, and patient, and went out of their way to make sure I was as comfortable as I could be. Gwen in the OB unit …
ER is terrible
Very pleasant
Incompetent, rude, expensive.
This place is the worst place ever!!!
HORRIBLE SERVICE TO REFERRING PROVIDERS.
Very bad service
Top 100 ER very good
Obgyn department is great!!!
Lied to continuously
Just sitting here with my new born baby girl
Thankful to you urgent care.
Waited for 3hrs and the Dr were extremely rude
If there was time and place for patient zero It be here.
Outstanding care, and superb doctors and support staff!
It was the worst hospital ive ever been to will never go back ever
Waited for 3 hours in the ER waiting room, followed by a 5 minutes rush visit.
Always a terrible experience they always send people home not knowing what’s wrong with them worth driving somewhere else
I was there for a very long 3 hours. Although my visit felt rushed.
If you can go to KU MED in KC at all cost. NEVER GO HERE…
Unprofessional and rude. Will not name names, but there is one staff member in particular that inspired this review.
I would rather drive twice the distance to any other hospital.
I was in pain more pain than I could of handled Ad they yelp me years ago I’ll be heading there today bc of throwing up blood as having chest pain
I was in the E.R. tonight and they got me in and out I’m new to the area and Im not used to that lol Thank You
Im from out of state the reviews i read are nothing like what i read i was treated great er staff was awsom
Sitting in the ER waiting room for hours, 4 so far for a ROOM. Will never come back.
Hospital is in a very convenient location. They have treated my wife very well their.
Great for medical care.
Good service.
Go any where else only care about money and not the well being of the family
Very crowded but offers free vallet parking.
Everyone seems nice enough but at both appointments today they’ve just left sitting in the exam room for over an hour
Had a mammogram recently and was treated with kind and compassionate care. Thank you LMH.
Great people, they treated me very well and knew what they were talking about. Will be coming back if anything serious ever happens.
Expensive care & horrible management in Pt Accts, Admissions, & HR. Making money is #1 priority as a former patient and employee.
Worst hospital I had my DNC there and they did not fully get everything out like they where supposed to I got an infection then had to undergo another DNC to get the rest out
Very good experience in multiple departments
Went to physical therapy on the 2nd floor. Great staff!
Very poor customer service! Called to check on my sister’s status and was basically given the brush off. I asked for an estimate for how long it would be until she was released only to be told they don’t know anything.
every visit has been smooth and easy with a thoughtful staff. although the billing department doesn’t seem to ever answer the phone.
LMH is a good hospital. My family member had to get chemo there and the physicians and nurses have been fantastic. Getting chemo at this hospital would be a lot more tolerable if they fixed the wifi. We hear the nurses complaining about …
I was so impressed with this hospital! I had surgery last February, and I received awesome care by awesome people. Keep up the awesome work! <3
Currently sitting in the er waiting for 4 hours now bleeding out giant blood clots in crazy amounts of pain with picture proof and they won’t help me. Do not come here.
Will never go there consciously again. Sign nothing. If you end up there, ask to be taken anywhere else. Arby’s would be more useful.
Worst doctor ever. I’m 65 years old and have a lot o doctors. She is horrible. I tell her I have a problem with something and she just looks at me confused, doesn’t know what to do. …
Worst hospital ever! Broken hand. Sat in waiting room for 2 plus hours before I had to ask for ice pack. Just left headed to another hospital. Never go here!!!!!
husband visiting family, got hurt, went here had to stay, when i try calling on him, they reply he has been moved, and wont give or know where? (their network down) . i try back next day and im told no one by his name was check in?
My brother came into YOUR emergency room last night with a bashed in head, after waiting for OVER AN HOUR with no help I took him to a different hospital where they said he has a FRACTURED skull and needs surgery, it’s so serious they need …
So impressed. Everyone from the intake to info desk to nurses and doctors, everyone is so nice and helpful every time
LMH Drive-thru COVID Vaccination extremely well organized and efficient. Arrived 8 minutes before scheduled time for check-in, received my vaccination in less than 5 minutes from arrival, then wait 15 minutes to ensure no adverse reaction. Staff all friendly and helpful despite the frigid 20 degree weather.
We arrived and were quickly seen within minutes. Staff was kind and accommodating. Overall, pleasant experience for the unfortunate situation we were in.
I am seeing a lot of reviews where people feel that their medical care was inadequate and Lawrence Memorial did it because people in handcuffs in Alcoholics got in to see doctors before them but I will tell you one thing triage when …
Ridiculous wait times for surgery. Left in a room for hours with no clear explanations. If they can’t get you in when you’re scheduled, they shouldn’t use a schedule!
Don’t go to this hospital if you can help it. They are rude and incompetent, they could care less about you untill they get there insurance cards from you. If you dont have insurance they will not treat you. They wont try to dig deeper to really find your medical problem. They will just do the bare minimum to get you out the door.
My wife and I adopted a child who was born at LMH and everyone there was incredible. They were super friendly and knowledgeable. Would recommend.
Had surgery there and everyone was so amazing! Friendly great staff
I’m giving 4 stars because all of the staff other than one person was super nice.
Went into the er at late at night some old time to get through and into a room only issue once in a room the left blood on the floor in the middle of covid. We where there for my 4 day old new born. When we asked to switch rooms they just …
I have delivered two babies with Phillip Moreano at LMH and could not have been any happier with the staff, facilities and the Doctor. Everyone was kind, compassionate and helpful.
I had total knee replacement and really enjoyed the people the facilities. While recovery is difficult they made it as easy as it could be.
Went here for a “well-man exam” and the experience was great all around. Dr. Marcellio (sp?) is a great guy and an attentive physician. Also, staff were happy to point me in the right direction when I could not find my way to the exit! …
Nice building with good parking. Clean environment. Several different doctors offices with different specialties included. Have seen a pulmonary doctor, cardiologist and vein doctor here.
Love this hospital the doctors and nurses are so nice and they are so very helpful and they got the best people to help you if ur in a wheelchair or in need of one when you come in Thank you LMH hospital for every thing you do!!!
This is the worst hospital I have ever been too. Treated me terribly. Dr Neff is rude and not very qualified. They have no regard for patients. I left there with a severe allergic reaction untreated and they did nothing. Patient …
Mark Schumacher in Radiology was very reassuring and sweet to me. He looked me in the eye and smiled and said everything I was experiencing during the CT scan procedure was normal and I believed him. Thanks, Mark!
Got shoulder replacement, and have been cared for ever since the surgery! The doctors and staff are top notch, and seem to actually care!
Friendly staff. Knowledgeable. Clean facility. My surgeon made me feel at ease. Dr. Pro and his staff are awesome.
This hospital is wonderful! Every single person that came to see me, even the doctors, were unbelievably kind, considerate, and very sympathetic. I would recommend this hospital any time! Thank you all for taking such wonderful care! God bless you all!
Great experience in every way. The Doctors, nurses, dietary staff, and housekeeping were accomodating, compassionate, helpful and informative. We would recommend them to anyone. We are new to the area and very impressed.
My wife was in LMH for a spinal stimulator surgery. The surgeon is great, the hospital is the opposite. Inattentive nurses, a cafeteria that dispenses salmonella, and a layout that forced an extensive walk just to find what you need. She will be safer at home.
Poor service passed out with cramps and ect. before comming there and I’m 10 weeks along they all treated me and my unborn child with no respect a lot of them judged me for even showing up like it wasn’t important so I will definitely be finding a new ob/gyn in another hospital and that’s the last visit I’d be making there.
This place is the worst ER ever!! They overcharge for billing and then sent the original bill with no CPT codes to look at pricing. Then 5 MONTHS LATER send another bill for the doctors visit. People of Lawrence I think its high time we run …
Genuinely the worst ER experience of my life. Terribly slow and rude nurses. If I knew it was going to be like that we would have gone to KC for treatment.
Denied entry for my elderly grandmother. They only let one person per stay period they are not up to date with the rest of the regions hospitals…Johnson County is already letting people in the hospital one person at a time in the room not …
Hospital is okay but the billing department is atrocious. No one ever answers the phones when I try to make a payment. I don’t have time to be on hold all day just for you to take my money. GET A BETTER ONLINE SYSTEM OR ANSWER THE PHONE.
There aren’t many nonprofit community hospital still around, but Lawrence has maintained and expanded this facility. First class health care.
Took my 90 year old grandmother here and sat waiting in the ER for a doctor to return. Nearly two hours went by and finally asked a nurse about the wait. The response I got was a very rude and loud “maybe there are people here sicker than …
DO NOT EVER GO TO THIS FACILITY FOR MENTAL HEALTH EMERGENCIES. Your very life will be in peril. They will have you speak with a social worker and send you on your way. This is NOT mental health emergency protocol. For a facility in a community with so many young people, it is truly horrifying.
Both times I have been here I’ve been treated extremely well. Once for appendicitis and the other today for a severe allergic reaction that required an ambulance transport. Both times, the people here left a lasting mark on me. A traveling …
Billing department is full of incompetent people. Sent a bill to collections without sending us a statement in a timely manner. The person who was on the phone with me said it wasn’t their problem. Find somewhere else to go.
I have been to the ER 3 times since moving to Lawrence. Each time they have been wonderfully helpful. People on here complaining about the “unprofessional” I guess I can understand. BUT I also know they are human and the job isn’t easy. I …
All the staff I encountered were empathetic and friendly. Wait times we’re reasonable, pretty much what you’d expect with any hospital. The parking situation could be better. Would not have an issue going back there if I had to.
My granddaughter was in ER for 2.5 hrs. With a back ache so bad she was crying. 2.5 hrs xrays and 9 dr. Zznurses ignoring and left with no answers. I bet they charge for us occupying their room for 2.5 hrs. Worse hospital ever.
My visit was not unexpected but the timeline was rushed. I spent 4 days / 3 nights with the 3rd floor staff. Nicole,Mandy and Adam were so accommodating, letting me do what I could for myself under supervision. Absolutely the best staff.Thank you
Don’t go there! Super expensive,
Especially if English is your second language !
They charged me more than $4000 for physical therapy sessions. Their office …
Performed tests that had nothing to do with the symptom and diagnosis I told them about (I knew the diagnosis because my doctor had told me). Then they sued me over $700 (over $1000 when they sued) even though I asked for help several …
My 2 year old was having trouble breathing and was blue, she has asthma and weak immune system. It was late at night and I took her to here. Her oxygen was 50 and they didn’t even know how to put in a IV. I Told them to take her to …
This is VERY important to know about the LMH emergency room: they reverse triage. In order to improve their official response time to ER intake, they will see the *least* sick, *least* injured, *least* critical patients first. Your only …
Had to be admitted to the ER for nausea last night associated with my partner’s contraction of the Noro Virus. Was prescribed two meds that haven’t been sent out to the pharmacy. It’s been 12+ hours. How am I, 24 weeks pregnant and …
WENT TO ER AFTER CHILDBIRTH. NEXT TIME WILL NOT SIGN CONSENT TO TREAT. I was taken to LMH for a few complications after giving birth at home, which I absolutely will do every time I give birth. Though, it is safer statistically, things can …
Horrific Customer Service. I was calling to rectify a billing mistake on their part and the woman told me to either pay it or it’ll be sent to collections. It was a mistake made by the hospital. Absolutely no investigation into the problem …
Updated 9/13/21 (1/5 to 3/5): after being discharged I ended up getting symptoms again and having to re-admit to the hospital. My experience this second time around was a worlds different. My nurse, Gail, made me feel cared for the entire …
ER visit was fine, doctors and nurses very friendly.
Billing department is terrible and has caused nothing but headaches. The billing …
Abysmal care. I won’t set foot in the ER ever again unless I absoultely could not make it to Topeka or KC. Was misdiagnosed by the ER and my regular doctor was shocked at how “off” they were. They literally almost killed me. Have taken my …
I usually get the Best health care there, But this time was not good at all , I was told I was seeking pain meds, when I just had surgery on the Friday before I went on Sunday the doctor gave pain meds because I had a stent put in my …
This is the worse Dr. office I have ever been to. Very unprofessional and judging of the people that came in. They also sell your phone number and information to 3rd parties that call and bug you about insurance needs even though you …
I had A really good doctor here but their billing department is horrible!!!!!!!! I hadnt Been there for over two years and they were trying to bill me for things from a few months ago. Every single time There was always a problem with the billing and of course impossible to get ahold of anyone!! Don’t go there!!!!
This was by far the worst hospital I have ever been to. I received a bill from them and attempted to pay numerous times, including requesting financial assistance to help with paying it. Instead of sending me anything or giving me a chance …
Worst ER experience ever. How is this an EMERGENCY room but you have to wait forever to be seen. I took my fiancé here and we sat in the ER waiting room for almost 2 hours before we were seen! Of course they took his vitals and all of his …
This hospital needs work. Serious work. The system is currently designed to make it impossible to ever talk to the nurse or doctor of your loved ones. They will take messages but never call you back. Their billing systems are screwed up. …
I rarely do a negative review however after attempting a reasonable response here goes. I will never return after a visit to the ER. To have eight stitches in my leg due to a dog bite, I waited two hours to receive care, was charged my than …
I have only had bad experiences at this hospital. they ruined my experience of my birthing of my first child, they were very rude to me and had my family stop recording the birthing of my first child. and the ER staff profile and …
I have had multiple bad experiences with the hospitalists at LMH. There is one hospitalists in particular that I do not trust his judgement after two near fatal calls by him. I have went as far as to tell my husband that this man cannot …
My partner was diagnosed with cancer and has had several surgeries at lawrence memorial and chemo. Her experience has been nothing but WONDERFUL. The ER can be a little slow to get in at times but after several trips to other ER’s it’s …
I’ am unfortunately a frequent visitor. I’ am in constant pain and have had 7 surgeries in my lifetime for the SAME issue. The first 2 times I went here, I was treated well…after that it went down hill and the nurses or P.A.’s are …
Recently a bad experience at LMH South. Doctor chewed and shouted at me for 15-20 min for seeing other docs. He is the one that referred me I reminded him. Even chewed on me for even seeing his own nurse practitioner…the staff referred …
I’ve been a patient here several times. The Oncology Clinic has the most fabulous people and Dr. Stein is my hero. I’ve been through the emergency room and the people have always treated me with prompt and courteous care. When I go to the hospital this is where I want to be.
The worst care I’ve ever experienced. Had a hard time breathing and throwing up and couldn’t walk so o went to the LMH emergency room. Waited forty minutes to even get seen and then another twenty to get vital signs checked. Asked for a …
The ER staff is very unprofessional. I have unfortunately had to take a trip to the ER several times in the past year and each time has been as unpleasant as the next. The staff seem very bitter about their jobs and seem to take it out on …
Diabled veteran. Asked to be transferred to VA for care. Instead they sent me to another hospital. It took months to pay bill. Should have been covered. Great job in delivery of my son. Dr. Mercado is great. Hope she is still there.
They are not good at what they do and not so good of a hospital One of my family members came back and told me that one of the doctors hit her hard just because she couldn’t say anything that’s abuse. If you are a real doctor there is NO …
I was born there. Six of my siblings were born there. My four children were born there. My one and only grandson was born there. Our family has utilized many of their available services and I have always been pleased with my experience! From the ER to the cafeteria, I recommend it all!
Absolutely wonderful staff. I felt really well cared for while I was recovering.
My wife has been here dozens of times and we have had many different experiences.Every once in awhile (every fourth or fifth visit), we have a good ER. Dr. and experience. That means 75 – 80 percent of the time we have a poor experience. …
They pick and choose who gets care or who doesnt. They discriminate BIG TIME and they expect people not to get mad at them? The nurses there are horrible.
Was attacked and the nurses found out I lived with a mental illness and suggested I was drunk. Then proceeded to act like the glass door which wasn’t all the way shut was as thick as ice, meanwhile I could hear 3 drs/nurses laugh amongst …
I was recently admitted into LMH and I have to say they took care of me the minute I came through those doors. The staff was very professional about the care they gave me. I had no idea what was going on with my health but I’m recovering. …
Our family has had 4 visits to LMH ER in the last year. Each time we have excellent care! Three of those visits were then admitted one to ICU two were admitted to 2North. We could not have been more pleased with the care we received!
Incredible experience in Labor & Delivery. They honored our wishes and knew how to comfort will guiding my wife to a successful delivery. OB/GYN doctors are exceptional. Every interaction with each doctor was thoughtful, empathetic and …
I was there last night and was treated so poorly. They only took my blood and DID NOT take the sample that they needed which was Urine they lied and said they took it when it was on the counter the whole time. I was diagnosed with salivary …
We got to the ER around 3:30 today with my son needing x-rays and potentially having a broken arm. We’re at an hour and ten minutes into this trip and we’re through with x-rays and about to be discharged. …
My wife and I just got home from having our 4th child. We were hesitant because we have had two of our kids at home. However, the staff in the maternity ward was excellent(especially Dr. Underwood). They were extremely flexible and worked …
Normally I have been happy with lmh care except for pricing. Until today. Called to ask a nurse in the er a question about a reaction I’m seeing in an elderly person from the covid shot. Got the situation fully explained and then the nurse …
For a hospital, this place is great. All of the employees that I have interacted with have been pleasant and helpful. The finance department is very helpful in getting you income based assistance. Their online system works well for patient …
LMH charged me $6k to diagnose heartburn. They charged me 3 different times for the same service.
I landed in this hospital twice while visiting Lawrence earlier this year. I was 2000 miles from home and felt just as comfortable and cared-for as I would have at home in Seattle. …
Terrible experience in some way or another every single time I go there. I only had 2 labor and delivery nurses that were worth anything and honestly my entire labor and delivery experience even with those 2 amazing nurses was complete …
I have been there for my physical therapy sessions, they over charged me for their services and the worst part the pain got much worse, please stay away.
My wife has been an oncology patient at LMH for two years now. The oncology staff overall have been caring, empathetic and attentive. My one gripe is the time it takes to begin her infusion. …
My very first time here. They checked me in, a nurse took me back to evaluate me and told me the room was being prepared. She sent me back out to the waiting room and never came back. I came here because I was having a reaction to a new …
Angels watch over you there and get you home safely
I had gone to LMH to get my leg looked at after taking a hit with a softball. I sat in the waiting room for over an hour and a half, I remember desperately wanting to leave after I reached my diagnosis (it was just a bone bruise), but no …
Rude unhelpful staff, nonsense policies, long waits, no compassion, isolation mandates for patients that are left unattended for hours with no medical care. Insensitive unprofessional incompetent over burdened ill equipped arrogant …
It’s hard to give an accurate review for a full service community hospital like LMH based on one bad trip to the e.r. My own experiences there have been life saving. The birth of my daughter and removal of my appendix went well, but the …
One of the worst hospitals I have ever been to. They undermine you. Believe they know more than you and are very condescending. They don’t like to do much work to get to the root of a problem. If you have a true emergency I would recommend …
My daughter got a covid test. They said results in 2-8 hours. 5 days later, no results, no contact. Took me 8 calls to reach someone to help me set up patient portal which was only way to get results. Still had wrong demographic …
In the past 2 years I have used LMH for numerous appointments. My wife and I have had doctors appointments at LMH, I’ve had surgery at LMH, our daughter was born at LMH, I’ve gone to the ER at LMH for both myself and my newborn daughter. I …
I highly recommend for those reading reviews not going to LMH-anything unless you absolutely need to, purely because of billing. If you can, go to a clinic or hospital in KC instead. I found that cost of care and services are inflated to …
I was in the er for 6 hours but I had an amazing nurse her name was Rachel she made me smile the whole time she truly is one of the best nurses I’ve ever had the pleaseure of meeting she mad me feel like I mattered and her vibe was just amazing she truly needs a raise she’s so kind and respectful.
I’ve been to a lot of hospitals in my 60+ years. This is absolutely the WORST place ever. I was there last year. Arrived by ambulance and was treated quickly, then admitted and the good care stopped. I was on second floor. For a …
Don’t even deserve one star. But couldn’t write a review without at least one. Let a drunk person and someone able to sleep in waiting room go before a 15 year old with an incorrectly implanted IUD who couldn’t sleep in waiting room. After 3 hours and NOT one single person giving af we left to find a hospital that might actually care!
ABSOLUTELY waste of time. Everyone here needs to be fired or retrained or something. My cousin went in for a doctor’s appointment about ALLERGIES and the nurse practitioner not only insulted his weight by calling him anorexic which he’s …
Literally the worst hospital I have ever been a patient at and as a disabled chronically ill human I’ve experienced a number of them. Tried working with the patient advocate about inappropriate treatment, unsafe food and withholding of meds …
I wish I could give zero. This place almost gave my dad insulin when he was unconscious he’s not diabetic so that’s a thing. Other than that rude staff (except for one nurse) who refused to answer any of my questions, they’d leave him for …
They are high ranking in getting people in and out for a reason. My doctor (whoever they were, I had many different doctors and nurses coming and going) discharged me saying I was perfectly fine, aside from mold indications in my lungs and …
I don’t reccomend this hospital at all. Even if you think you’re going in for something that’s not high risk – your bill will be extraordinarily high as if you were. The Patient Advocacy is a joke. Their entire job is based on putting …
Came to ER, got in quick and was everything seemed to be moving along, and then doctor or nurse, never followed up, for 2.5 hours, and then when they came in they told us we were released. They never looked at the wound or even addressed it.
Had to pay them a visit today after taking a fall. The staff were professional, empathetic, and responsive. It was very nice not to be treated like a hassle just because I wasn’t bleeding out or in cardiac arrest. If ever have to land myself in the E.R. again, I ‘d make the drive all the way to LMH.
Went in for what I thought was a torn muscle. Doctor came in and checked
my range of motion. He stated he thought I had a birth defect where my sciatica nerve goes through my muscle. For unknown reason they took an xray of my …
I am type one diabetic and in DKA my blood sugar was over 300 and my overnight nurse made me wait over an hour. Before giving me insulin. It then went to 445 and took her 15 minutes to get here at which point I asked to speak with the …
Attempt to call specialty offices as well as locations within the hospital. Always on hold. Hold times vary from 5 min to 20 min to just talk to a receptionist to schedule appointments. Have also had times when you don’t even get to talk to a live person to ask questions.
Could be better it’s about 50/50 I think the nurses in labor and delivery could be less stuck up. The pain clinic I have been going to since before they were located at LMH and they wereat LMH South.After the move to this hospital it is not …
Recently had a routine coloscopy at the LMH Health Endoscopy Center. Checking in was quick and easy. Everyone on the staff was very helpful and kind. Not once did I feel as though I was being rushed though the system. I was given excellent care and treated very well. Kudos to Dr. Phipps and his staff.
The hospital took my mom off of life-preserving antibiotics, oxygen, and IV because she didn’t want to immediately begin chemotherapy. They refused to give my hungry mother food or water, telling me “No, she’s here to pass!” My mom came to …
Worst hospital I have ever been to.
1) Ambulance wrapped child’s head in bandages due to laceration. We proceed to …
I was admitted to the ER with severe stomach pains. five hours after blood and urine tests, as well as a CT scan. i got sent home from the hospital with the “stomach flu” yet i had no symptoms of the flu. I went to an urgent care two days …
It’s sad that Lawrence only has the one hospital to its name, and that so many dedicated staff have to choose between making a long commute to the next nearest hospital or working for a place that engages in extremely unethical practices. …
Slammed my finger in the door. They were prompt, understanding and gentile. They were thorough and took x-rays to make sure it was not broken. They numbed my finger so the stitches wouldn’t hurt and walked me though how to care for it …
The entire staff there is under trained and the facility is subpar. They discharged my fiance when she was in cephalopathic nearly leading to her death. How this facility is still in business is beyond me. They should be shut down.
Terrible, I got stitches and for no reason they wanted me on antibiotics and a shot. I said no it healed just fine without antibiotics. I had to go to a Dr. in eudora instead.
I had to give this a 1 star just to be able to write this review. I dont give you any stars!! Took my mom, 84 years old, to the emergency room this afternoon. She has heart problems and has been having difficulty breathing lately. Was …
Pregnant wife went in bleeding and after an hour waiting we asked to just have someone look for a heartbeat so we would know amd we were told they didn’t have one so either A. They lie to patients, or B. They lack the required equipment to run a hospital
Long as wait, rooms have no noise insulation so it’s impossible to fall asleep. Overpriced like all hospitals but the wait times truly are insane. I’ve waited over 2 hours for them to just look at the xray it’s already been taken.
I recently visited LMH walk-in clinic on Iowa. I had a tick bite that was showing classic symptoms of Lyme disease. I waited nearly and hour to be seen. The young women who called me back, weighed me and took me to the exam room was …
I went in by ambulance. I was so out of it I had blacked out fallen and bent my ankle backwards. As far as doctor and nurses they where great. The day I left I was screamed at by a hospital social worker while she claped her hands at me. I …
How could I convey correctly mine discontent for this care network? Vapid. Indiscrete. Bizarre. Proud. …
I took my granddaughter in to the E.D. She thought she was pregnant. The doctor was terrible! He literally badgered her, called her a liar, he was intimidating and a bully. He had her crying so hard she couldn’t catch her breath. So she …
If I could have given a review with zero stars, that would have been my choice! I was seen in the ER some time ago for severe low back pain, nausea, cold sweats etc….I live three hours away, but was in town visiting my mom after the …