(Translated by Google) I’m sorry I have to read all these comments very late if I could give them a score I would give them 0 because we received poor service and frudulent because everything you say in your comment happens to me. Last …
(Translated by Google) I have 1 begging for a permit to take my vehicle out of the country and go on vacation, I still do not have an answer, I have missed spending Christmas and New Year with my family because of this…. So far one of the …
(Translated by Google) Terrible service since 2016 I am trying to get them to give me the title of my vehicle that they lost (coincidentally they only have my address wrong when sending it because if I speak to them it is correct) they …
(Translated by Google) Hi everyone so please be careful with accumulating late fees with Lobel Financial because it doesn’t reflect in your statements. They keep those late fees hidden from customers in your statements so you should be able …
(Translated by Google) Be careful race with this financier they are very rats they go through Banko To rob Ala Raza when they tell them that the banko is called lobel better say no because otherwise they will steal your money be very …
(Translated by Google) I just called to ask a question about financing for the second time, I have never been bad about making payments on time and I try to pay more so that my interest goes down, but the woman who answered me was an …
DO NOT finance with this company unless you’re planning on committing fraud, in which case it’s a great idea because they do not check on your credentials, and they will not help resolve your case or let you bring them a physical police …
0 stars. Don’t even deserve 1. I’ve paid off my car and I been calling for a whole week now that my payment is still not posted when I paid it off online because the guy over the phone was just rude and didn’t know his job. Paid it online …
This PLACE SUCKS there harassing me every day day and night rude people somebody needs to sue or send a complaint to someone they can’t be treating people that way .
Steer clear…. i can list many reason why to not work with these people. Instead i will just hope that you don’t go through what i did. Lobel needs jesus
Transfer after transfer they don’t know what department to send you to they hang up if you don’t respond within 2 second they are rude on the phone unprofessional and the management are also rude and unprofessional
There a bunch of liars tell you different dates different stories all the time very rude and don’t care about there customers I recommend any one to go with them worst Mistake in my life
Sorry but this people are no professional and they give you a hard time we being paying every month and they overcharge. And the agents are rude and not helpful
This company is beyond unprofessional they are very disrespectful and don’t know how to treat their customers….I guess everybody is tough over the phone with this company JUST DONT DO BUSINESS WITH THEM SAVE YOURSELF THE DISRESPECT
They have all the paper work messed up they sent letters saying they got proof of insurance then they sent letters that they got no proof and trying to charge all these fees customer service people sound like they got no idea of what there doing!
Watch your money they are screwing customers with their payments watch your money and make sure they are applying the right amount to your account they are payment skimming losers horrible company
Rip off ! Criminals even after I completed my Contract and paid off my car
They withheld my pink slip calming I owe Extra interest outside of my Contract
or I would not receive my pink , No Explanation on why I owed extra interest …
Edith and Manager Alex are very unprofessional poor quality customer service I would give 0 stars but I can’t wasn’t surprised when I looked them up on BBB they had a pattern of complaints if you are looking for a finance company please be warned they are horrible
The customer service is terrible. The women that work there are very rude. They have hung up on me and were snappy and had such bad attitudes with me and my husband on several occasions. This place is terrible. Worst customer service ever.
Very bad busness. They only accept money gram, what is money gram? This is very sketchy some one should aleart “the better bussnes buoro” and shut this place. All done
Worst customer service experience ever! I asked to speak with a manager four different times and was hung up on twice, mind you each call was 11-21 minutes long. Horrible employees!
Do not use this company. Even If you are desperate.. they will claim to not have recieved your insurance time and time again. Causing your payments to go up. Huge mistake.
Customer service is horrible, im just a reference for my father in law, and the women are so rude, very disrespectful they have a very heavy accent and yet get upset at me for NOT understanding them. Horrible place you guys suck. Fire and rehire if you want better reviews!!!!
For all the customers this financial is really bad i paid my car and they charged me $1000 usd extra for fee insurence i have my insurence proof and they dont care,, and now they loose my title and they send me just a latter and now i have to go to the DMV and pay for my tittle thats really suck.
This the worst company to finance a car they usually called me to make payments over phone and yesterday they pick car up and charged me 400$ extra for repo they wouldn’t let me talk to a supervisor and acted stupid worst mistake of my life
I also wish I never had to deal with this very unprofessional company.. Every thing about them is horrible from the very first month of doing business.. I recommend nobody to get stuck with them!!!!
By far the worst customer service experience I’ve ever had The Customer Service representive Stephanie from the Legal department was very rude raise her voice at me kept interrupting while I was trying to talk had the nerve to hang up on me …
I like the customer service that Vanesa the Business Development Manager in Boise Idaho, we call her and she will come over asap, always helpful , the rate that Lobel has is the lowest in the area,
I have been employed with Lobel Financial for 8 years. I have learned so much in this industry. Its an awesome to work with a great group of professionals. Its a positive work envoirnment!!
I have been with Lobel since August of 2015. They have been great to me. everyone I have spoken to has been very helpful. I’m surprised at all the bad reviews. I guess I’ve been lucky.
Lobel financial is by far the worst auto lender out. they cannot process credit/debit cards and no one seems to have a clue as to what is going on i was told 3 different things by 3 different people in there company.
Just received an email from my bank that a fraudulent transaction was made by this company Lobel Financial Anaheim, CA. I immediately shut off my card and called my bank to report this issue.
Going off of all the reviews I know exactly how to deal with this company. They can ding my credit all they want to, I don’t care because it was ruined to begin with. Thanks everyone!
These people suck I’m taking these crooks to court I have 2 cases pending lawyer said he’ll take the case no money up front because they did me really dirty!! Made me pay for smog and registration fees when I paid that says on every contract something has to be done!
Vanesa Gutierrez from Lobel Financial is absolutely amazing and a great help. She goes beyond her job requirements and makes me feel like family every time we talk. Great service!
Extremely poor and apathetic customer service. Shady business practices like quick credit reporting in missed payments to scare clients into paying faster. All bad.
They are always helpful, I have never had a problem with this company and would use it again, I made 8 on-time monthly payments and last month was late because a issue with my bank and they was completely fine with it.
I wish I would have read these reviews before getting into a contract with this company…the customer service representatives are the worst I’ve ever felt with… I asked a plane and simple yes or no question and the answer given was drawn …
Lobel Financial has been the best financial company that we have use thanks to the rep. Vanesa Gutierrez. She is very reliable and on the time all the time and will even answer on the weekends on her time off.
Unprofessional, rude, crooks. They will say that, “they lost your paper work or insurance” or “your credit is denied even though you’ve paid on your car every month” or “we lost your information and/or paperwork.” do not finance here. Worst company EVER
Working for lobel financial has been a great opportunity for me. I’ve been with Lobel for about 3yrs it has challenged me to do my very best, we have a wonderful team environment, we also have a very competitive program that is easy to …
This place is a complete joke, completely unprofessional. I’m so annoyed.
My mother called earlier today, told the lady she is hard of hearing and asked her to repeat things a few times. My mom is so sweet, and has the best intentions …
Do yourself a favor before you sign that finance application from that lemon car dealership (that is they only place that’s welling to “approve” you) any car dealership working with these guys are horrible as while as these guys. There’s better places out there that are willing to finance you at a better rate.
This company left out the “W” in Lobel purposely to mask how “Low End” of a company they are and how “Low Life” their representatives are. I was told I was unable to receive a printed receipt for making my payment. Instead I was given a …
Worst finance place, I’ve ever encountered! Rude every single time, didn’t seem to get through to anyone with any professional customer service..I would NEVER refer anyone to this place, i would advise anyone to take your money & time else …
As a representative of Maadarani Motors My experience with Lobel Financial (Glendale Office) has always been pleasant. Getting our customers financed is always easy. The professionalism in the Glendale location is always at its highest. We are happy in our continuing business together.
By far the worst mistake possible. DO NOT SIGN CONTRACT! They will make your life a living hell, especially if you have no patience. What ever you can try to do will be for nothing. Customer service full of retards and unprofessional. Lobel financial is the biggest fraud company. I give 0 stars!
These guys are CROOKS . Keep Tabs on your Payments. My car payments was supposed to be done in 41payments,but somehow my loan balances remained unchanged after 3 Payments.. I never missed 1 payment, ever. Dumb people work there.. Really dumb, no education. Obviously they can’t do math.. STAY AWAY FROM THIS CROOKED COMPANY!!!!
As a Business Development Manager for Lobel Financial, I can say that the corporate culture of Lobel is always striving for success and helping others to achieve success. Whether it’s our teammates within Lobel, our dealers that count on …
IF YOU ARE EVER IN NEED OF A CAR AND CAN NOT FIND FINANCIAL ASSISTANCE, LOBEL FINANCIAL IS THE WAY TO GO. At the dealership I was told Lobel Financial will be able to help me. Priscilla is the agent I got in contact with. She understood my …
Warning please do not TRUST this company or employees. I called to make a payment. The customer service rep identified himself as “Richard” took my information for payment and was the only person to have my info. Mysteriously I had multiple …
This is probably the most incompetent and rude company i have ever dealt with. The customer service reps are rude and have no idea what’s going on. Unreasonable insurance requirements and very odd payment portal and protocols. It sucks being stuck with these guys as a first time buyer.
I totally agree with the prior reviewer about Lobel Financial being the worst auto lender ever!!!!!! I was told several different things by several agents on at least 20 different occasions and ABSOLUTELY NO ONE there has an ounce of …
This has been by far the best company I have ever done business with. Working with a first time car buyer, it has been my pleasure. Customer service has always been fantastic.. 5 Stars all the way guys!
I have been paying them for 2 years and I have never had an issue, I love that they give me a 10 day grace period to pay my bill every month, many times I have paid past the 10 days and they have only given me a late payment fee once, I would loan from them again.
lobel financial is the most unprofessional company ive ever experienced,they are all about high interest and quick cash they are very disrespectful on the phone they harass. youll get bad credit from them so you may as well not give them any thing back run them out of business.
Nothing is good about this company had the worst customer service i have ever dealed with being in the industry myself i am very appalled by the lack of customer service they raised my payment that basically raise the amount of the vehicle …
Lobel Financial has great customer service. check out their Glendale branch with great staff like Priscilla who is one of the best.they are one of the best financial company for whoever is out there without any hope to purchase a vehicle from practical to luxury. ask for Lobel Financial 🙂
PLEASE DO NOT DO BUSINESS HERE SPECIAL ALICIA WHO IS THE PERSON I HAVE TO TALK TO REGARDS MY ACCOUNT SHE REALLY NEEDS TO STOP THREATENING PEOPLE OF SENDING WHO COMBAT TO THE ADDRESS TO GET THE CAR IF A CUSTOMER IS WILLING TO PAY TOWARDS …
I wish I would have read the reviews before I got an auto loan from Lobel. They have really bad customer service. From what I have heard from multiple Lobel employee representatives it must be standard procedure for them to lie to their …
My experience with the company was smooth, I never had any hiccups or anything. I think the company has a bad rep based on everyone giving their opinion when the service is bad. I would personally use this company again to buy another car.
Do not use this people. They behave more like loansharks or a mob. Truly unprofessional. Even If you are desperate. Do not do it. Lobel will claim to not have recieved your insurance proof. Causing your payment to go way up.
Best lender for someone with bad or no credit! 10 day grace period (includes weekends, don’t get confused or make excuses!!) they are lenient on late fees & when I lost my job and was only able to afford the payment but not the insurance …
these people are a dam rip off they do not pay attention to any detail. When you ask to speak with someone else they say no you can you can only speak with the person you are talking to who answers the phone. They messed up and pulled from …
I wouldn’t do business wit these thief’s they’ll legit work with small auto sale company’s and create you a social if you don’t have one to get ur money , long story short they’ll take you’re vehicle 1st chance they get then make you pay extra fees I wouldn’t recommend this company to no one do your homework before they finance you.
BEWARE !!! Do not do business here I was a good customer and paid every month for 2 years. Terrible customer service. They hang up on you after 15 minutes on hold when asked a question they should know. Lobel nickel and dimes you to death. …
This company was in cahoots with identity theft. They provided a car loan to a complete stranger with my personal information. They will not provide me with any information yet they completely released a car and provided a loan to someone that stole my identity
Unbelievably terrible service. Absolutely horrid. Every representative ( ive talk to probably 10 different reps over the course of a week ) and each one was rude, and claimed to have resolved yet to call back later to confirm and they didnt do anything for me. Cant wait to pay this car off and not ever use this financing company again.
To start the worst of customer service ever!
This finance company is fraud from the start they have no straight answer from the start, they went ahead an repo my vehicle with in the first month without a …
worst company ever! I paid my car off & they refuse to give me a email conformation saying its paid off. or the fact that they only let you pay 2k a month on my car.they do not let you speak to managers at all.
This is a great finance company, as high risk company they are no easy on collecting. but for me as a used car lot I have many customers happy with the opportunity that Lobel gave them to rebuild their credit. thanks. Im very happy with the service that Vanesa Gutierrez is giving me and learning every day about financing.
The WORST OF THEM ALL!. The two old women receptionists sitting in the front desk in Anaheim won’t give you the time of the day because they think they hold MASTERS, ( most likely they’re middle school drop outs). This co. sent a me a …
Great customer service at their Glendale location they really helped me out, especially Pricillia!! , every time I’ve needed assistance she has been more than helpful, she really takes time to ensure I am fully satisfied. I would recommend …
Can’t wait till I’m done with them. I going 4-5 yrs with them. This yr my last yr they find so many things wrong with my payments. It’s crazy they trastes me like I was a bad customer. They spoke to me in a very rude manner like u was …
Got a truck from a small dealership and this company “lobell” was the one to finance the truck. Few days after getting the truck the truck stopped working. The guy from the small dealership was cool enough to giving me my money back and …
Please don’t be fooled by the fake reviews, this company is why consumer protection laws exist. They will steal your money, tell you that your insurance is not enough so they can charge you more, repo your car after it stops working and you …
After finding out we had totalled our vehicle, this company changed our pay off amount 3x in the course of 12 days. By over 100 dollar in 20 minutes the 3rd time after I made a call to Geico and begged to issue payment before they changed …
Worst company ever. They loan me $10,000 2 months a go but my paid off amount shows as I own them $13,000 to $17,000 . They told me they dont penalized me for paying off early but Actually they do since they charging me all there interest …
As an underwriter for Lobel Financial, I am proud to be a part of the Houston Branch. My team members have pushed me to better myself everyday. My passion for this job drives me to acquire more knowledge and provide the best customer …
If I could give them 0 stars I would. They are horrible. They charged me for their loss /damage waiver saying I have no current insurance on file. I had my insurance agent fax it over to them 3 times !!!! Then they said that my deductible …
Lobel Financial just let your customers pay off what they owe you, why do you make it so difficult! Your customer reps have no idea what the hell they’re talking about and they sound like it, I ask them simple questions and they answer like …
I made 1 payment for my fiance on my debit card. They somehow ran a credit check using 2 different companies. They are still on my credit report. I never submitted an application. They should have never ran a report.
Clearly we are going through hard times I missed a payment on my car because my fiancé isn’t working and it’s hard having a 10 month old and don’t want to bring home this virus to him, I even called you guys to let you know, you guys …
My experience with Lobel Financial has been great. I ENJOY working as an underwriter. I have gained so much knowledge from my Bosses and Regional Manager. They are very positive and movtatied to see everyone succeed. The customers that …
Never dealing with these people again. My loan started off great but was hell 3 months after. Worst customer service ever. Multiple times i was hung up on and voice raised and yelled at by their so called “customer service representatives” …
Hands down the worst financial institution you could get car loan through… The Representative are very rude and unprofessional…
They will take there time responding to things with sense urgency still have no …
I was appalled at the lack of customer service every time I called. They WILL abruptly transfer you if they need to without giving you notice. They WILL have an attitude with you for unclear reasons. They WILL provide incorrect information …
The worst vehicle financing in the business. If you so much as miss a single car payment, prepare to undergo a repossession. Yes, this company may repossess your vehicle over a SINGLE MISSED PAYMENT. In addition, after involuntary …
Every positive review on here is fake. Their ratings are low and they are trying to post fake reviews to boost their score. I bought my previous car from a second hand dealer and was forced to finance with this company. If I could give a …
I also wanted to pay the balance of my car that I purchased 6 days ago and Marisa left me on hold over 23 minutes. While I was on hold I called from a different phone and spoke to Victor who gave me the best information. Why is it so hard …
This company is extremely unprofessional and extremely shady I would never do business with these crooks ever again. I was a loyal customer paid on time and was late once and my car was gone! And they couldn’t help me with retrieving the …
This company has helped me throughout my 4 year car loan. They allow payments up to 20days late if not more and it is so relieving to have them comprehend a hard situation. Only once or twice I’ve gotten 2 rude employees other than that the …
Horrible customer service. Stay away! I just called 8 times to speak to a supervisor about my account and they hung up on me 7 times. Every single person I spoke to had a horrible attitude. You can tell just by the tone of their voice they …
A complete joke. I don’t even waste my time writing reviews but this company deserves a 0 or complete negative review score -1. Worst company in the world. Every negative review I have read is completely true. These people do not care at …
BEWARE!!!!I highly suggest you record all your conversations with them- You are legally allowed to record any phone conversation in the state of Colorado without them knowing- they will tell you can’t- don’t listen to them. We have recorded …
This company is a joke! they keep trying to charge me insurance on my car when I already have it. this is the 2nd time they done this to me in one year. When I tell them that I have it they want me to jump thru hoops to get this fix and …
Worst company possible, since the beginning I ask them to send me the bill by mail, they never did. I simply went to their website and got all the information and started sending the check every month, I never failed to pay even in the pandemic. They simply repoed the car claiming I had failed to pay two months.
This company is a joke. Their interests are way to high plus their customer service is nothing less then terrible. During the pandemic they wouldn’t give us a day without charging fees. They don’t care about their customer. …
The worst company, everything is hard. To acess or pay.. everything is hiding. Persons work on phone is always disrespectful…
Never use this company they gonna stole you… …
I have a loan for my car in this company. They increase my payment every 6 months to take my insurance’s declaration pages but after I send them my insurance. They dont fix the payment amount then i have to call them many times. They do …
If I can rate them 0 stars I would! They are a JOKE! Even with the pandemic they have no care in the world as long as they get they money. They even charge insurance fees when you have insurance already. They give no lead way this is the …
This is the worst business entity that I’ve ever had the displeasure of dealing with. Everything with them is difficult. Making payments online, getting account info, even speaking with a semi pleasant rep…all extremely difficult. If you …
It is my first time to finance a car. I am so sad to say that this business does take advantage to people. They charge me extra for my insurance and I am so sad right now I want to get out of this business. I am empress that they’re still …
Go with anyone else. Locked me out of being able to pay online even though I said I was paying today so I had to pay an extra ten dollars to pay over the phone instead of how I always pay online. Always unprofessional & condescending on the phone. The worst.
Lobel financial has excellent service and was very helpful with my questions and concerns about my account and financial status highly recommend having them with my financial support!.. plz ask for emanda she is the best !!!
This company will use any tactic to squeeze money from clients. Management will not call you back to resolve issues. Avoid if you can!!! Predatory in tactics.
I’ll give them a 1 star rating for actually lending the hand out for a catch of 32.0% interested on a car that ain’t worth it, Resulting in a repossession and annoying calls in my decision i won’t recommend them to anyone Good Luck.
This company is fraudulent in their dealings !! My son is now suing them and will win for sure . I don’t know how they’re still in business but DO NOT DO ANY FINANCing WIth THIS COMPANY. We have the attorney general now investigating them …
This is the last finance company anybody should ever get. I have sent them my insurance information 4 times over the past 5 months and they still sent me letters that they will start charging insurance to my account. I have gotten on a …
My experience wasn’t bad with this company I always made my payments on time and rarely was late on payments when I was late I would do minimum payment to avoid issues and I will also contact them just to let them know I was going to be …
(Translated by Google) Bad service
(Original)
Mal servicio
(Translated by Google) The most trash to and in financing
(Original) …
(Translated by Google) These people just answer the opinions of people who put positive opinions answer the people who express their financial …
(Translated by Google) Customer service is lousy, company rubbish
(Original) …
(Translated by Google) Very rude, they do not help you solve anything, they treat you badly and are very rude …
(Translated by Google) Ask your Lobel questions, they will gladly help you and explain… …
(Translated by Google) It’s an absolutely lousy system.
They are always demanding excessive charges …
(Translated by Google) I’m sorry I have to read all these comments very late if I could give them a score I would give them 0 because we received poor service and frudulent because everything you say in your comment happens to me. Last …
(Translated by Google) I have 1 begging for a permit to take my vehicle out of the country and go on vacation, I still do not have an answer, I have missed spending Christmas and New Year with my family because of this…. So far one of the …
(Translated by Google) Terrible service since 2016 I am trying to get them to give me the title of my vehicle that they lost (coincidentally they only have my address wrong when sending it because if I speak to them it is correct) they …
(Translated by Google) Hi everyone so please be careful with accumulating late fees with Lobel Financial because it doesn’t reflect in your statements. They keep those late fees hidden from customers in your statements so you should be able …
(Translated by Google) Be careful race with this financier they are very rats they go through Banko To rob Ala Raza when they tell them that the banko is called lobel better say no because otherwise they will steal your money be very …
(Translated by Google) I just called to ask a question about financing for the second time, I have never been bad about making payments on time and I try to pay more so that my interest goes down, but the woman who answered me was an …
(Translated by Google) TERRIBLE SERVICE!
Their response was “I don’t know I can’t help you YOU have to find out what to do” and they hung up on me. …
DO NOT finance with this company unless you’re planning on committing fraud, in which case it’s a great idea because they do not check on your credentials, and they will not help resolve your case or let you bring them a physical police …
0 stars. Don’t even deserve 1. I’ve paid off my car and I been calling for a whole week now that my payment is still not posted when I paid it off online because the guy over the phone was just rude and didn’t know his job. Paid it online …
Thumbs down
Terrible finance company
Work finance company to be with!!!!!
Customer services is bad.
Harvey the hippo is a god
Horrible people, NO EXCEPTIONS!!!!!
Not worth even 1 star
Terrible service. Frauds liars
You suck!
Great company with a great environment.
I agree however they gave me a chance.
All i have to say is AVOID THEM, THEY ARE THE WORST !
Great programs for people that need a new start.
Bad customer service, extremely high interest rates
Please save yourself some time never do business with them.
I HATE THIS PLACE. WHAT A JOKE. THEY ARE SCUM AND TRY AND CHARGE YOU FOR ANYTHING THEY CAN. STAY AWAY!
Horrible!! Stay away from them. You will regret it.
Very unprofessional. Avoid them at all cost!
Terrible, unprofessional, and the whole 9 yards. Stay away if you can
Faults advertising, what they say I owe was different on my final pay, I owed 1000 more
Horrible they are all just scammer…seem like they hire anybody to work for them.
Murray Lobel is the most helpful person there, always a chiller. rock on man
The worst company in the world. Really, the worst.
STOP CALLING MY DAMN PHONE! YOU GUYS ARE SO DAMN ANNOYING AND IM NOT EVEN FROM CALIFORNIA!
This PLACE SUCKS there harassing me every day day and night rude people somebody needs to sue or send a complaint to someone they can’t be treating people that way .
WORSE FINANCE VERY BAD MANAGER ESPECIALLY IN LEGAL THEY DONT TREAT THEIR EMPLOYEES GOOD AT ALL
Never again!!! When you ask to speak to a supervisor there’s always an issue of some sort. And they are very rude and unprofessional
Worst costumer service and very unprofessional specially agent Eva. Don’t do business with this company.
They never get any of my damn information right when i fax it to them they say its ineligible
Data breech
Stole debit card information
Beware of unprofessional works with Lobel
I don’t know what I like. They constantly change account reps and they try to do stuff that’s far too much.
Trash company would never do business with these scums again worst of the worst
Steer clear…. i can list many reason why to not work with these people. Instead i will just hope that you don’t go through what i did. Lobel needs jesus
Transfer after transfer they don’t know what department to send you to they hang up if you don’t respond within 2 second they are rude on the phone unprofessional and the management are also rude and unprofessional
There a bunch of liars tell you different dates different stories all the time very rude and don’t care about there customers I recommend any one to go with them worst Mistake in my life
Worst car loan company that’s around. Do not use them!
I would not recommend this company to anyone out there im warning you people there the worst of th worst.
Rude with poor customer service very deceitful and unfair high interest rate you’ll almost never finish paying off the loan if you go month to month
Worst financing company ever!!! Unbelievable. Screw you!! 🤬🤬🤬 …
Sorry but this people are no professional and they give you a hard time we being paying every month and they overcharge. And the agents are rude and not helpful
Unprofessional, discriminative, the worst customer service we have ever had, can’t even answer the phone right, why are they still in business ?
This company stills your money like nothing. do your research before applying for a loan.
Bad service was not able to get a hold of anyone. I got transferred to 3 different people and either one was able to assist me.
Lazy workers, customer service is not a priority. I cannot stress enough- they are not worth your money.
This company is beyond unprofessional they are very disrespectful and don’t know how to treat their customers….I guess everybody is tough over the phone with this company JUST DONT DO BUSINESS WITH THEM SAVE YOURSELF THE DISRESPECT
They have all the paper work messed up they sent letters saying they got proof of insurance then they sent letters that they got no proof and trying to charge all these fees customer service people sound like they got no idea of what there doing!
I love the service. Without Lobel fincial I wouldn’t be able to get my loan aprroved. Much thanks to murray and the whole workforce at lobel finacial.
Horrible…horrible….horrible customer service!
This guy is just worse! He shouldn’t be doing this job, his Name is
MARLON …
Watch your money they are screwing customers with their payments watch your money and make sure they are applying the right amount to your account they are payment skimming losers horrible company
Rip off ! Criminals even after I completed my Contract and paid off my car
They withheld my pink slip calming I owe Extra interest outside of my Contract
or I would not receive my pink , No Explanation on why I owed extra interest …
I promise you guys this is the worst company I have ever dealt with and awful customer service! smh..
You’ll regret having any business with them.
Edith and Manager Alex are very unprofessional poor quality customer service I would give 0 stars but I can’t wasn’t surprised when I looked them up on BBB they had a pattern of complaints if you are looking for a finance company please be warned they are horrible
Charging me extra for trying to move 15 days my due date, no thanks don’t recommend
The customer service is terrible. The women that work there are very rude. They have hung up on me and were snappy and had such bad attitudes with me and my husband on several occasions. This place is terrible. Worst customer service ever.
Very bad busness. They only accept money gram, what is money gram? This is very sketchy some one should aleart “the better bussnes buoro” and shut this place. All done
I had my car for about a year and makes payments to them and I haven’t had a problem at all. The workers are always nice
Worst customer service experience ever! I asked to speak with a manager four different times and was hung up on twice, mind you each call was 11-21 minutes long. Horrible employees!
I have been working with Lobel for two and a half years and it has been a pleasure working with this company. …
Worst Finance Company Ever!
Reporting you to a collection agency after 30 days with no notification already.
Do not use this company. Even If you are desperate.. they will claim to not have recieved your insurance time and time again. Causing your payments to go up. Huge mistake.
Customer service is horrible, im just a reference for my father in law, and the women are so rude, very disrespectful they have a very heavy accent and yet get upset at me for NOT understanding them. Horrible place you guys suck. Fire and rehire if you want better reviews!!!!
For all the customers this financial is really bad i paid my car and they charged me $1000 usd extra for fee insurence i have my insurence proof and they dont care,, and now they loose my title and they send me just a latter and now i have to go to the DMV and pay for my tittle thats really suck.
This the worst company to finance a car they usually called me to make payments over phone and yesterday they pick car up and charged me 400$ extra for repo they wouldn’t let me talk to a supervisor and acted stupid worst mistake of my life
I also wish I never had to deal with this very unprofessional company.. Every thing about them is horrible from the very first month of doing business.. I recommend nobody to get stuck with them!!!!
By far the worst customer service experience I’ve ever had The Customer Service representive Stephanie from the Legal department was very rude raise her voice at me kept interrupting while I was trying to talk had the nerve to hang up on me …
I like the customer service that Vanesa the Business Development Manager in Boise Idaho, we call her and she will come over asap, always helpful , the rate that Lobel has is the lowest in the area,
I have been employed with Lobel Financial for 8 years. I have learned so much in this industry. Its an awesome to work with a great group of professionals. Its a positive work envoirnment!!
Very poor customer service and don’t care what effect it has on your life. I would stay away from this company if at all possible.
WARNING!!!🚨🚨🚨🚓🚓🚓… they are big scammer… …
I have been with Lobel since August of 2015. They have been great to me. everyone I have spoken to has been very helpful. I’m surprised at all the bad reviews. I guess I’ve been lucky.
Lobel financial is by far the worst auto lender out. they cannot process credit/debit cards and no one seems to have a clue as to what is going on i was told 3 different things by 3 different people in there company.
Just received an email from my bank that a fraudulent transaction was made by this company Lobel Financial Anaheim, CA. I immediately shut off my card and called my bank to report this issue.
Going off of all the reviews I know exactly how to deal with this company. They can ding my credit all they want to, I don’t care because it was ruined to begin with. Thanks everyone!
These people suck I’m taking these crooks to court I have 2 cases pending lawyer said he’ll take the case no money up front because they did me really dirty!! Made me pay for smog and registration fees when I paid that says on every contract something has to be done!
Vanesa Gutierrez from Lobel Financial is absolutely amazing and a great help. She goes beyond her job requirements and makes me feel like family every time we talk. Great service!
Extremely poor and apathetic customer service. Shady business practices like quick credit reporting in missed payments to scare clients into paying faster. All bad.
They are always helpful, I have never had a problem with this company and would use it again, I made 8 on-time monthly payments and last month was late because a issue with my bank and they was completely fine with it.
I wish I would have read these reviews before getting into a contract with this company…the customer service representatives are the worst I’ve ever felt with… I asked a plane and simple yes or no question and the answer given was drawn …
Lobel Financial has been the best financial company that we have use thanks to the rep. Vanesa Gutierrez. She is very reliable and on the time all the time and will even answer on the weekends on her time off.
Unprofessional, rude, crooks. They will say that, “they lost your paper work or insurance” or “your credit is denied even though you’ve paid on your car every month” or “we lost your information and/or paperwork.” do not finance here. Worst company EVER
Working for lobel financial has been a great opportunity for me. I’ve been with Lobel for about 3yrs it has challenged me to do my very best, we have a wonderful team environment, we also have a very competitive program that is easy to …
This place is a complete joke, completely unprofessional. I’m so annoyed.
My mother called earlier today, told the lady she is hard of hearing and asked her to repeat things a few times. My mom is so sweet, and has the best intentions …
Do yourself a favor before you sign that finance application from that lemon car dealership (that is they only place that’s welling to “approve” you) any car dealership working with these guys are horrible as while as these guys. There’s better places out there that are willing to finance you at a better rate.
By far the worst place to LET finance anything for you.
This company left out the “W” in Lobel purposely to mask how “Low End” of a company they are and how “Low Life” their representatives are. I was told I was unable to receive a printed receipt for making my payment. Instead I was given a …
Worst finance place, I’ve ever encountered! Rude every single time, didn’t seem to get through to anyone with any professional customer service..I would NEVER refer anyone to this place, i would advise anyone to take your money & time else …
As a representative of Maadarani Motors My experience with Lobel Financial (Glendale Office) has always been pleasant. Getting our customers financed is always easy. The professionalism in the Glendale location is always at its highest. We are happy in our continuing business together.
By far the worst mistake possible. DO NOT SIGN CONTRACT! They will make your life a living hell, especially if you have no patience. What ever you can try to do will be for nothing. Customer service full of retards and unprofessional. Lobel financial is the biggest fraud company. I give 0 stars!
These guys are CROOKS . Keep Tabs on your Payments. My car payments was supposed to be done in 41payments,but somehow my loan balances remained unchanged after 3 Payments.. I never missed 1 payment, ever. Dumb people work there.. Really dumb, no education. Obviously they can’t do math.. STAY AWAY FROM THIS CROOKED COMPANY!!!!
As a Business Development Manager for Lobel Financial, I can say that the corporate culture of Lobel is always striving for success and helping others to achieve success. Whether it’s our teammates within Lobel, our dealers that count on …
IF YOU ARE EVER IN NEED OF A CAR AND CAN NOT FIND FINANCIAL ASSISTANCE, LOBEL FINANCIAL IS THE WAY TO GO. At the dealership I was told Lobel Financial will be able to help me. Priscilla is the agent I got in contact with. She understood my …
Warning please do not TRUST this company or employees. I called to make a payment. The customer service rep identified himself as “Richard” took my information for payment and was the only person to have my info. Mysteriously I had multiple …
This is probably the most incompetent and rude company i have ever dealt with. The customer service reps are rude and have no idea what’s going on. Unreasonable insurance requirements and very odd payment portal and protocols. It sucks being stuck with these guys as a first time buyer.
I totally agree with the prior reviewer about Lobel Financial being the worst auto lender ever!!!!!! I was told several different things by several agents on at least 20 different occasions and ABSOLUTELY NO ONE there has an ounce of …
This has been by far the best company I have ever done business with. Working with a first time car buyer, it has been my pleasure. Customer service has always been fantastic.. 5 Stars all the way guys!
I have been paying them for 2 years and I have never had an issue, I love that they give me a 10 day grace period to pay my bill every month, many times I have paid past the 10 days and they have only given me a late payment fee once, I would loan from them again.
lobel financial is the most unprofessional company ive ever experienced,they are all about high interest and quick cash they are very disrespectful on the phone they harass. youll get bad credit from them so you may as well not give them any thing back run them out of business.
Nothing is good about this company had the worst customer service i have ever dealed with being in the industry myself i am very appalled by the lack of customer service they raised my payment that basically raise the amount of the vehicle …
Lobel Financial has great customer service. check out their Glendale branch with great staff like Priscilla who is one of the best.they are one of the best financial company for whoever is out there without any hope to purchase a vehicle from practical to luxury. ask for Lobel Financial 🙂
PLEASE DO NOT DO BUSINESS HERE SPECIAL ALICIA WHO IS THE PERSON I HAVE TO TALK TO REGARDS MY ACCOUNT SHE REALLY NEEDS TO STOP THREATENING PEOPLE OF SENDING WHO COMBAT TO THE ADDRESS TO GET THE CAR IF A CUSTOMER IS WILLING TO PAY TOWARDS …
I wish I would have read the reviews before I got an auto loan from Lobel. They have really bad customer service. From what I have heard from multiple Lobel employee representatives it must be standard procedure for them to lie to their …
My experience with the company was smooth, I never had any hiccups or anything. I think the company has a bad rep based on everyone giving their opinion when the service is bad. I would personally use this company again to buy another car.
Do not use this people. They behave more like loansharks or a mob. Truly unprofessional. Even If you are desperate. Do not do it. Lobel will claim to not have recieved your insurance proof. Causing your payment to go way up.
Best lender for someone with bad or no credit! 10 day grace period (includes weekends, don’t get confused or make excuses!!) they are lenient on late fees & when I lost my job and was only able to afford the payment but not the insurance …
these people are a dam rip off they do not pay attention to any detail. When you ask to speak with someone else they say no you can you can only speak with the person you are talking to who answers the phone. They messed up and pulled from …
I wouldn’t do business wit these thief’s they’ll legit work with small auto sale company’s and create you a social if you don’t have one to get ur money , long story short they’ll take you’re vehicle 1st chance they get then make you pay extra fees I wouldn’t recommend this company to no one do your homework before they finance you.
BEWARE !!! Do not do business here I was a good customer and paid every month for 2 years. Terrible customer service. They hang up on you after 15 minutes on hold when asked a question they should know. Lobel nickel and dimes you to death. …
This company was in cahoots with identity theft. They provided a car loan to a complete stranger with my personal information. They will not provide me with any information yet they completely released a car and provided a loan to someone that stole my identity
This is the worst financial company. Highly not recommended. Scam comnapy!
Unbelievably terrible service. Absolutely horrid. Every representative ( ive talk to probably 10 different reps over the course of a week ) and each one was rude, and claimed to have resolved yet to call back later to confirm and they didnt do anything for me. Cant wait to pay this car off and not ever use this financing company again.
To start the worst of customer service ever!
This finance company is fraud from the start they have no straight answer from the start, they went ahead an repo my vehicle with in the first month without a …
worst company ever! I paid my car off & they refuse to give me a email conformation saying its paid off. or the fact that they only let you pay 2k a month on my car.they do not let you speak to managers at all.
This is a great finance company, as high risk company they are no easy on collecting. but for me as a used car lot I have many customers happy with the opportunity that Lobel gave them to rebuild their credit. thanks. Im very happy with the service that Vanesa Gutierrez is giving me and learning every day about financing.
The WORST OF THEM ALL!. The two old women receptionists sitting in the front desk in Anaheim won’t give you the time of the day because they think they hold MASTERS, ( most likely they’re middle school drop outs). This co. sent a me a …
Great customer service at their Glendale location they really helped me out, especially Pricillia!! , every time I’ve needed assistance she has been more than helpful, she really takes time to ensure I am fully satisfied. I would recommend …
Can’t wait till I’m done with them. I going 4-5 yrs with them. This yr my last yr they find so many things wrong with my payments. It’s crazy they trastes me like I was a bad customer. They spoke to me in a very rude manner like u was …
Got a truck from a small dealership and this company “lobell” was the one to finance the truck. Few days after getting the truck the truck stopped working. The guy from the small dealership was cool enough to giving me my money back and …
Please don’t be fooled by the fake reviews, this company is why consumer protection laws exist. They will steal your money, tell you that your insurance is not enough so they can charge you more, repo your car after it stops working and you …
After finding out we had totalled our vehicle, this company changed our pay off amount 3x in the course of 12 days. By over 100 dollar in 20 minutes the 3rd time after I made a call to Geico and begged to issue payment before they changed …
Worst company ever. They loan me $10,000 2 months a go but my paid off amount shows as I own them $13,000 to $17,000 . They told me they dont penalized me for paying off early but Actually they do since they charging me all there interest …
As an underwriter for Lobel Financial, I am proud to be a part of the Houston Branch. My team members have pushed me to better myself everyday. My passion for this job drives me to acquire more knowledge and provide the best customer …
If I could give them 0 stars I would. They are horrible. They charged me for their loss /damage waiver saying I have no current insurance on file. I had my insurance agent fax it over to them 3 times !!!! Then they said that my deductible …
Horrible Customer Service.They Are Crooks And Cons!Please Stay Away From These Guys At All Costs!
Lobel Financial just let your customers pay off what they owe you, why do you make it so difficult! Your customer reps have no idea what the hell they’re talking about and they sound like it, I ask them simple questions and they answer like …
I made 1 payment for my fiance on my debit card. They somehow ran a credit check using 2 different companies. They are still on my credit report. I never submitted an application. They should have never ran a report.
Great service!
We are happy with them period. my husband had a repo before and he was having hard time on getting approved but Lobel make it happen. …
Clearly we are going through hard times I missed a payment on my car because my fiancé isn’t working and it’s hard having a 10 month old and don’t want to bring home this virus to him, I even called you guys to let you know, you guys …
My experience with Lobel Financial has been great. I ENJOY working as an underwriter. I have gained so much knowledge from my Bosses and Regional Manager. They are very positive and movtatied to see everyone succeed. The customers that …
Never dealing with these people again. My loan started off great but was hell 3 months after. Worst customer service ever. Multiple times i was hung up on and voice raised and yelled at by their so called “customer service representatives” …
Hands down the worst financial institution you could get car loan through… The Representative are very rude and unprofessional…
They will take there time responding to things with sense urgency still have no …
I was appalled at the lack of customer service every time I called. They WILL abruptly transfer you if they need to without giving you notice. They WILL have an attitude with you for unclear reasons. They WILL provide incorrect information …
The worst vehicle financing in the business. If you so much as miss a single car payment, prepare to undergo a repossession. Yes, this company may repossess your vehicle over a SINGLE MISSED PAYMENT. In addition, after involuntary …
Every positive review on here is fake. Their ratings are low and they are trying to post fake reviews to boost their score. I bought my previous car from a second hand dealer and was forced to finance with this company. If I could give a …
I also wanted to pay the balance of my car that I purchased 6 days ago and Marisa left me on hold over 23 minutes. While I was on hold I called from a different phone and spoke to Victor who gave me the best information. Why is it so hard …
This company is extremely unprofessional and extremely shady I would never do business with these crooks ever again. I was a loyal customer paid on time and was late once and my car was gone! And they couldn’t help me with retrieving the …
This company has helped me throughout my 4 year car loan. They allow payments up to 20days late if not more and it is so relieving to have them comprehend a hard situation. Only once or twice I’ve gotten 2 rude employees other than that the …
Horrible customer service. Stay away! I just called 8 times to speak to a supervisor about my account and they hung up on me 7 times. Every single person I spoke to had a horrible attitude. You can tell just by the tone of their voice they …
A complete joke. I don’t even waste my time writing reviews but this company deserves a 0 or complete negative review score -1. Worst company in the world. Every negative review I have read is completely true. These people do not care at …
BEWARE!!!!I highly suggest you record all your conversations with them- You are legally allowed to record any phone conversation in the state of Colorado without them knowing- they will tell you can’t- don’t listen to them. We have recorded …
This company is a joke! they keep trying to charge me insurance on my car when I already have it. this is the 2nd time they done this to me in one year. When I tell them that I have it they want me to jump thru hoops to get this fix and …
Worst company possible, since the beginning I ask them to send me the bill by mail, they never did. I simply went to their website and got all the information and started sending the check every month, I never failed to pay even in the pandemic. They simply repoed the car claiming I had failed to pay two months.
This company is a joke. Their interests are way to high plus their customer service is nothing less then terrible. During the pandemic they wouldn’t give us a day without charging fees. They don’t care about their customer. …
The worst company, everything is hard. To acess or pay.. everything is hiding. Persons work on phone is always disrespectful…
Never use this company they gonna stole you… …
I have a loan for my car in this company. They increase my payment every 6 months to take my insurance’s declaration pages but after I send them my insurance. They dont fix the payment amount then i have to call them many times. They do …
If I can rate them 0 stars I would! They are a JOKE! Even with the pandemic they have no care in the world as long as they get they money. They even charge insurance fees when you have insurance already. They give no lead way this is the …
This is the worst business entity that I’ve ever had the displeasure of dealing with. Everything with them is difficult. Making payments online, getting account info, even speaking with a semi pleasant rep…all extremely difficult. If you …
It is my first time to finance a car. I am so sad to say that this business does take advantage to people. They charge me extra for my insurance and I am so sad right now I want to get out of this business. I am empress that they’re still …
Go with anyone else. Locked me out of being able to pay online even though I said I was paying today so I had to pay an extra ten dollars to pay over the phone instead of how I always pay online. Always unprofessional & condescending on the phone. The worst.
Lobel financial has excellent service and was very helpful with my questions and concerns about my account and financial status highly recommend having them with my financial support!.. plz ask for emanda she is the best !!!
This company will use any tactic to squeeze money from clients. Management will not call you back to resolve issues. Avoid if you can!!! Predatory in tactics.
I’ll give them a 1 star rating for actually lending the hand out for a catch of 32.0% interested on a car that ain’t worth it, Resulting in a repossession and annoying calls in my decision i won’t recommend them to anyone Good Luck.
This company is fraudulent in their dealings !! My son is now suing them and will win for sure . I don’t know how they’re still in business but DO NOT DO ANY FINANCing WIth THIS COMPANY. We have the attorney general now investigating them …
This is the last finance company anybody should ever get. I have sent them my insurance information 4 times over the past 5 months and they still sent me letters that they will start charging insurance to my account. I have gotten on a …
My experience wasn’t bad with this company I always made my payments on time and rarely was late on payments when I was late I would do minimum payment to avoid issues and I will also contact them just to let them know I was going to be …