Telecommunications company, Lobo Internet Services, Ltd.
Lobo Internet Services, LTD. has been serving the community since 1996. We specialize in High-tech Internet Solutions and boast New Mexico’s … See more
The speed of this internet is atrocious. Can’t even stream videos on this service. Speeds consistently under 1 mbps. Avoid this provider at all costs!!!
Called on a Friday seeking help with my website after seeing their tv commercial, was told the right person would be in touch on Monday .Never heard from anyone, no one called or followed up. Not sure what to say but I won’t be working with them.
My in internet is currently down and Lobo’s website isn’t even working and their phone line has been busy for almost an hour. Our internet is what services our television and I also have school work I need to complete this weekend on the internet. Highly inconvenienced by the lack of customer service at Lobo Internet.
Great company! internet is always fast and it is what they promise. There was one time the internet went out, they answered right away (during office hours) and worked on the problem as fast as they could, and gave me a discount for the …
Initial install completed by Ken, was less than professional however follow-up with multiple service calls by Charlie, as needed by storms and to maintain service, more than made up for lack of attention to detail from initial install. We …
I have heard great things about Lobo Internet Services but apparently their power outages are a real problem. Perhaps emergency generators are needed to keep their equipment up and running.
Called Lobo to get internet service at my property a guy by the name of Brian answered took my info cause he’s only a web designer as he told he’ll have his guy call me back he was very rude FYI. Nobody called me back. I called 2 days in a …
Over all your not getting what you pay for. If you have a radio antenna setup and you live in a rural area say McIntosh NM and if one is paying attention to their download speed via lobo internet site on a regular basis you will find on …
We had been very satisfied with Lobonet for a few years. I’ve personally referred about 10 new customers to them. The last couple of months has been very bad in terms of speed. We pay for 5 Meg’s and have been averaging 1.5. I’ve spoken …
Have had Lobo for about 2.5 years and in general it’s been decent. However, the storm that hit on Thanksgiving 2019 knocked service out Thursday morning and 3 days later we’re still without reliable internet and no way to contact anyone …
We personally love Lobo Internet. They have been extremely consistent. When there is a problem, it has been easy to solve. Thank you Lobo Internet for your great service.
Mr and Mrs Fleming.
I am sorry to have to post a negative review. For East Mountain Internet Service, connectivity is good for what is available in area. Customer service though has become the worst I have ever experienced. Since I signed up with Lobonet, I …
Overall, the service is OK. I’m paying $85/mo for at least 5 MBPS download speed and I am getting that.
Billing/invoicing could be a lot better! I’m retired and on a fixed income. Last …
Decent speeds with no latency! I can run 3 TVs and my VPN works 🙂
Nice staff and service. Very reliable – plan on keeping this as a backup for work, even when Fiber finally gets here
Invoicing and billing are an absolute mess. The payments we make to Lobo monthly either don’t show up on their end, are refunded the next day—which they claim to know nothing about, or don’t post the month that they’re paid. And their customer service is completely indignant about these discrepancies.
Awesome service!!
I love it
Great folks!
Great internet service where internet is usually spotty
Overpriced for the speed you get.
Nice clean store. It has a restaurant too.
Great customer service, reliable internet service.
The worst service ANYWHERE! RUN, DON’T WALK AWAY FROM THIS COMPANY!! AND HIGHLY EXPENSIVE, TO BOOT!!!!!!
They’ve provided excellent service for several years now, I couldn’t be happier.
Best internet out here in the Estancia Valley. If you can see Capilla peak, use lobo.net😃 …
Way overpriced! If you want to do basically anything on the internet, you’re better off with probably anyone else
Staff was nice, the locations it self was a mess. Makes you wonder about the quality of work that would come out of there.
These guys are awesome thanks for serving the east mountains after 4 years trying to find internet I found lobo and it WORKS !!!!!
Incredible customer service! Not that I need it, my service has been spot on since day one. Highly recommend.
The speed of this internet is atrocious. Can’t even stream videos on this service. Speeds consistently under 1 mbps. Avoid this provider at all costs!!!
Great service at home and at my business. Best internet in the East Mountains. Great internet at my office in Albuquerque.
Called on a Friday seeking help with my website after seeing their tv commercial, was told the right person would be in touch on Monday .Never heard from anyone, no one called or followed up. Not sure what to say but I won’t be working with them.
Have not had any issues with Lobo, very happy with the service and glad I made the switch over.
My in internet is currently down and Lobo’s website isn’t even working and their phone line has been busy for almost an hour. Our internet is what services our television and I also have school work I need to complete this weekend on the internet. Highly inconvenienced by the lack of customer service at Lobo Internet.
Overpriced and not as reliable as I’d like it to be. Competition would help.
UPDATE: Reliability has improved considerably over the last six months – year. Thanks guys.
Great company! internet is always fast and it is what they promise. There was one time the internet went out, they answered right away (during office hours) and worked on the problem as fast as they could, and gave me a discount for the …
Initial install completed by Ken, was less than professional however follow-up with multiple service calls by Charlie, as needed by storms and to maintain service, more than made up for lack of attention to detail from initial install. We …
I have heard great things about Lobo Internet Services but apparently their power outages are a real problem. Perhaps emergency generators are needed to keep their equipment up and running.
Called Lobo to get internet service at my property a guy by the name of Brian answered took my info cause he’s only a web designer as he told he’ll have his guy call me back he was very rude FYI. Nobody called me back. I called 2 days in a …
Over all your not getting what you pay for. If you have a radio antenna setup and you live in a rural area say McIntosh NM and if one is paying attention to their download speed via lobo internet site on a regular basis you will find on …
We had been very satisfied with Lobonet for a few years. I’ve personally referred about 10 new customers to them. The last couple of months has been very bad in terms of speed. We pay for 5 Meg’s and have been averaging 1.5. I’ve spoken …
Have had Lobo for about 2.5 years and in general it’s been decent. However, the storm that hit on Thanksgiving 2019 knocked service out Thursday morning and 3 days later we’re still without reliable internet and no way to contact anyone …
Since I upgraded my service with Lobo Internet working from home has been GREAT!
We personally love Lobo Internet. They have been extremely consistent. When there is a problem, it has been easy to solve. Thank you Lobo Internet for your great service.
Mr and Mrs Fleming.
I am sorry to have to post a negative review. For East Mountain Internet Service, connectivity is good for what is available in area. Customer service though has become the worst I have ever experienced. Since I signed up with Lobonet, I …
Overall, the service is OK. I’m paying $85/mo for at least 5 MBPS download speed and I am getting that.
Billing/invoicing could be a lot better! I’m retired and on a fixed income. Last …
Decent speeds with no latency! I can run 3 TVs and my VPN works 🙂
Nice staff and service. Very reliable – plan on keeping this as a backup for work, even when Fiber finally gets here
Invoicing and billing are an absolute mess. The payments we make to Lobo monthly either don’t show up on their end, are refunded the next day—which they claim to know nothing about, or don’t post the month that they’re paid. And their customer service is completely indignant about these discrepancies.