Fixed my broken frames, cleaned my lenses and helped adjust them, all for free and my glasses weren’t even originally bought from them. Amazing and friendly service, highly recommended
High tech and good quality products. Eye doc was great. Sales staff snooty and didnt do my billing correctly. Glasses and quality are exceptional but customer service terrible.
My glasses were scratched and they are taking care of it promptly.
The office person listened, she was helpful and caring.
I will continue doing business with Lounge.
Very clean facility. Excellent, professional staff. Nice surprise after my exam, the Optician had pre-selected frame styles for me based on my current glasses.
Went in for an eye exam on a Tuesday which was impressed with the exam. After the eye exam I looked at glasses which the frames are all above $175.00. I am told my perscription will be $360.00. I have reservations about paying $540.00 …
Wonderful team great experience always at longe. Thank you Jody, Daniel and the Dr’s on staff at the n.anothny location rapid efficiency with precise results. 5 stars!
I referred 2 friends to Longe. One had to refuse the glasses as she could not see well enough with the new glasses. The other friend had her initial visit Feb 23rd and received glasses, but could not read out of the left lens. She is …
Very professional staff, always going above and beyond to take care of you. The doctors are honest and don’t try to up-sell you with pointless add-ons. If they can’t help you for some reason, they offer referrals to places that can. Looking forward to my next visit.
My prescription ran out in March, they would not extend it. Coronavirus has created certain circumstances and businesses should be aware of this and be helpful to their clients. Longe Optical is not one of these places. I will take my business elsewhere from now on and tell others to do the same.
Love this place (South location)!! Always thorough, friendly, welcoming, patient, and helpful. Princess is an awesome addition to an already amazing staff.
So appreciated the professionalism of Dr. Amy and the Longe Optical staff. I highly recommend Longe for all your eye care needs. Most thorough exam I’ ve ever had. State of the art equipment was very progressive. Enjoyed the entire experience.
My experience at Lounge Optical was not a good one For many reasons.One for which has not been not been resolved .I have talked to Josh and we weren’t able to come to a customer satisfaction solution. The prescription was wrong And my …
Always great service. Always great selection. I love that they are a local business! They make their own lenses locally, which is a great addition! I would give them 5 stars if they could use all of this to get you your glasses as quickly as the big chains. As it is I waited over a week
Daniel got me exactly what I needed and at a great price. 12/10 recommend over and over again. Smooth and simple process. Extremely kind. Very thorough doctor, as well! I couldn’t be happier! 🙂
The ladies are all very friendly and helpful. Lots of choices for frames. The machine they use to make your glasses fit just right is cool, will see if they fit better than any of my past glasses due to this.
Highly recommend
This was my first time visiting any Longe Optical locations and I would definitely go back to this one. Emily and Dr. Pham were very helpful and easy to talk to. Emily walked me through the insurance process without any issues and even …
I cannot express my appreciation enough for the service and consideration I received at Longe Optical on November 19, 2021. Due to circumstances, I was not able to arrange a vision exam in my own country. At the last minute before my travel …
The staff made me feel welcome. The Eye Dr was great and explained everything to me from my dry eyes, to my new need for bifocals. The representative that assisted me work with me financially on my new frames, and what looked the best on me. Good people and great service.
In the blistering heat of a July parking lot, I walked with blurry vision toward Longe Optical. A blast of cool air fanned my face and Cynthia — my first point of contact with the Longe staff — gave me an intriguing glance and in the …
Lounge Optical on N. Anthony Blvd has the best service anywhere. The staff were friendly, helpful and knowledgeable. They were focused on the needs of the customer. There isn’t a better place to get you glasses.
Madi is awesome. I spent $2k to get contacts and glasses and when they blurred my vision they told me I was the rare case where the eye exam was incorrect. Since then they tried three contacts for me and none of them worked out. Not …
Had a great first experience at the Lounge Optical on N. Anthony. Cynthia is an asset at this location and is so friendly and welcoming. She has a happy bubbly personality and Dr. Frey is awesome as well. Be sure to ask for Cynthia, she is amazing!
Best experience, the gentleman I worked with was beyond kind and polite. I was in and out in good time and I was taken care of from the second I walked though the doors. I have never been so impressed.
First glasses place Iv ever heard of where you can use the warranty as many times as needed! Iv been to so many other places where if you break your glasses twice it’s time for duck tape till insurance will cover another appointment. Huge relief for someone who wouldn’t be able to work or drive without glasses
Lauren provided excellent customer service! Because of my stigmatism and having progressive lens I had to go in several times to find the right fit. She was very patient and determined to make sure I was not only a happy customer but more importantly I could see! Thanks Lauren.
I cannot recommend this place highly enough. I chose Longe Optical because I was unhappy with my previous optometrist and wanted to try something different. I was very nervous but within minutes, Cynthia introduced herself and ensured me …
(Translated by Google) Away rocks!!!!!
(Original)
Longe rocks!!!!!
Crystal was great!!!!!
Awesome service!
Pricing is very high but very good staffing.
prices are more than fair and they have tons of glasses.
i was NOT seen at this location..I was seen at the St. Joe Center Rd location. FAIL!
good job
Thank you for excellence customer service & Professional Care Dr. Frey & Brandi.
The staff were fantastic!
The best customer service experience I’ve ever had. I will definitely go back.
Quick but thorough exam. Everyone was super friendly, will definitely be returning. 🙂
I had a nice experience here. The staff is very friendly and I was put at ease through my entire experience.
Super friendly, fast, and they really make you feel cared for.
Service was fine but very expensive. Priced for small business owners, not working class people.
Super friendly staff and doc, really enjoyed my eyeglass shopping experience here!
I do not recommend this company. They charged him $700.00 for an eye exam and glasses. I live on the east coast and I’ve never paid that much.
Fixed my broken frames, cleaned my lenses and helped adjust them, all for free and my glasses weren’t even originally bought from them. Amazing and friendly service, highly recommended
High tech and good quality products. Eye doc was great. Sales staff snooty and didnt do my billing correctly. Glasses and quality are exceptional but customer service terrible.
My glasses were scratched and they are taking care of it promptly.
The office person listened, she was helpful and caring.
I will continue doing business with Lounge.
Very clean facility. Excellent, professional staff. Nice surprise after my exam, the Optician had pre-selected frame styles for me based on my current glasses.
Went in for an eye exam on a Tuesday which was impressed with the exam. After the eye exam I looked at glasses which the frames are all above $175.00. I am told my perscription will be $360.00. I have reservations about paying $540.00 …
Wonderful team great experience always at longe. Thank you Jody, Daniel and the Dr’s on staff at the n.anothny location rapid efficiency with precise results. 5 stars!
I referred 2 friends to Longe. One had to refuse the glasses as she could not see well enough with the new glasses. The other friend had her initial visit Feb 23rd and received glasses, but could not read out of the left lens. She is …
Very professional staff, always going above and beyond to take care of you. The doctors are honest and don’t try to up-sell you with pointless add-ons. If they can’t help you for some reason, they offer referrals to places that can. Looking forward to my next visit.
My prescription ran out in March, they would not extend it. Coronavirus has created certain circumstances and businesses should be aware of this and be helpful to their clients. Longe Optical is not one of these places. I will take my business elsewhere from now on and tell others to do the same.
Love this place (South location)!! Always thorough, friendly, welcoming, patient, and helpful. Princess is an awesome addition to an already amazing staff.
So appreciated the professionalism of Dr. Amy and the Longe Optical staff. I highly recommend Longe for all your eye care needs. Most thorough exam I’ ve ever had. State of the art equipment was very progressive. Enjoyed the entire experience.
Very helpful, worked to make both me and my wife comfortable as my wife uses a wheel chair! Smiles and kind words were abundant, as well as expertise!
My experience at Lounge Optical was not a good one For many reasons.One for which has not been not been resolved .I have talked to Josh and we weren’t able to come to a customer satisfaction solution. The prescription was wrong And my …
Jody has excellent customer service skills very pleasant very welcoming 😊 …
Always great service. Always great selection. I love that they are a local business! They make their own lenses locally, which is a great addition! I would give them 5 stars if they could use all of this to get you your glasses as quickly as the big chains. As it is I waited over a week
Daniel got me exactly what I needed and at a great price. 12/10 recommend over and over again. Smooth and simple process. Extremely kind. Very thorough doctor, as well! I couldn’t be happier! 🙂
The ladies are all very friendly and helpful. Lots of choices for frames. The machine they use to make your glasses fit just right is cool, will see if they fit better than any of my past glasses due to this.
Highly recommend
Friendly , makes me feel comfortable and they have a comfy couch 😂 …
Cynthia took AMAZING care of me…I recommend this place to everyone she makes the whole store
This was my first time visiting any Longe Optical locations and I would definitely go back to this one. Emily and Dr. Pham were very helpful and easy to talk to. Emily walked me through the insurance process without any issues and even …
I cannot express my appreciation enough for the service and consideration I received at Longe Optical on November 19, 2021. Due to circumstances, I was not able to arrange a vision exam in my own country. At the last minute before my travel …
The staff made me feel welcome. The Eye Dr was great and explained everything to me from my dry eyes, to my new need for bifocals. The representative that assisted me work with me financially on my new frames, and what looked the best on me. Good people and great service.
In the blistering heat of a July parking lot, I walked with blurry vision toward Longe Optical. A blast of cool air fanned my face and Cynthia — my first point of contact with the Longe staff — gave me an intriguing glance and in the …
Lounge Optical on N. Anthony Blvd has the best service anywhere. The staff were friendly, helpful and knowledgeable. They were focused on the needs of the customer. There isn’t a better place to get you glasses.
Madi is awesome. I spent $2k to get contacts and glasses and when they blurred my vision they told me I was the rare case where the eye exam was incorrect. Since then they tried three contacts for me and none of them worked out. Not …
Had a great first experience at the Lounge Optical on N. Anthony. Cynthia is an asset at this location and is so friendly and welcoming. She has a happy bubbly personality and Dr. Frey is awesome as well. Be sure to ask for Cynthia, she is amazing!
Best experience, the gentleman I worked with was beyond kind and polite. I was in and out in good time and I was taken care of from the second I walked though the doors. I have never been so impressed.
First glasses place Iv ever heard of where you can use the warranty as many times as needed! Iv been to so many other places where if you break your glasses twice it’s time for duck tape till insurance will cover another appointment. Huge relief for someone who wouldn’t be able to work or drive without glasses
Lauren provided excellent customer service! Because of my stigmatism and having progressive lens I had to go in several times to find the right fit. She was very patient and determined to make sure I was not only a happy customer but more importantly I could see! Thanks Lauren.
I cannot recommend this place highly enough. I chose Longe Optical because I was unhappy with my previous optometrist and wanted to try something different. I was very nervous but within minutes, Cynthia introduced herself and ensured me …