The quality of any oil delivery and home climate company is largely determined by the quality of its people. From our expert technicians to the … See more
They delivered oil to my house when it was suppose to be the neighbor. They want you to pay for their own mistake! I would give no star if it was possible! They are not professional! Don’t give them business! They are a mess!
We have Propane with them, service is good but prices are too high . They charge more than a dollar per gallon than others and are not willing to come down. We pay 2.7 whereas Eastern and Devon charge only 1.5
I just signed on for Propane as a new customer. The customer service was excellent, and the prices were the best around. They answered every question I had, and walked me through everything I needed to know. Highly recommend.
I had a tankless water heater installed by Lorden’s propane division and could not say enough how profressional their plumber was. Ben was top notch, as good as it gets. Highly reccomend their installers.
I have been using Lorden Oil for about 15 years….just called for an oil delivery. Spoke with a lady (wish I had the name) who has absolutely no customer service or personal skills (A moron!) You lost my business! I will be telling …
when replacing a boiler is it really your SOP to leave the old boiler in the crawl space? And when the customer calls 2 months later to have it removed, it is also your SOP to send only 2 guys to get the boiler out of the crawl space and …
Dissatisfied. After almost 30 years with them, I left because of a clear deterioration in the attitude of Lorden management toward customer service issues compared to the last generation. It’s almost as if they are distancing themselves …
Had a furnace replaced, most of the old one is still in the cellar over one week after the installation of the new one. Call made to request pickup, no calls returned.
Ran into one of their trucks on Rt 2 on 6/30/17 in the early afternoon. (Plate ending in 235). I never understand why someone would pay for advertising on the side of a truck and then proceeds to drive around dangerously and arrogantly. …
Lorden Propane led me to believe that buying propane when leasing tanks would be insignificantly more expensive than owning my own tanks. The company was secretive about pricing throughout the process. My first bill was almost 40% more per gallon than the price per gallon had i owned my own tank.
I was out of town during the holidays my furnance stopped. Day after Christmas I called Lorden while still out of town. They jumped right on the problem with professional care and attitude and fixed everything. I trust Lorden Oil and will …
We have been with Lorden for five+ years now when we had them install a new oil burner for us (an Energy Kinetics System 2000 – very pleased with this unit by the way). We have never had anything but a positive experience with Lorden. …
I’ve been a long time customer of Lorden Oil. They installed my A/C unit in my house. This past summer in early July we’ve had a couple of 95 degree days. Our A/C unit failed due to mice eating the wires. I called Lorden in the …
Been using this company for almost 2 years now and I have nothing but bad things to say about this company. We had a propane leak , Lorden installed the tanks and piping but was informed that I needed to pay the fee for them to come out and …
I have found Lorden to be very reliable over the years. They also had the most competitive rates for installing a new furnace and hot water heater. A lot of projects involving retrofits can lead to some unexpected issues, but I always found …
Great company. I have been their customer for more than 10 years and have been very pleased with the quality of their product and customer service. Late last winter we ran into an issue with our heating system and the service team went …
Great service & delivery
Good customer and helpful service
Great customer service and great prices
145.00 emergency delivery fee. Outrageous.
Excellent customer service combined with timely delivery. Thank you!
Have run out of oil a couple times now on their automatic delivery service.
Responsive, and quick to help out! Nichole was great to work with
$13 refill for gas grill propane tank
Good place to get RV propane. Easy access and friendly staff.
Front of the house people are awesome!!!
Never see or hear the delivery men!!!
Awesome company.
Prices are way higher than others, poor costumer service and their driver backed up on my lawn, drove about 10′ in the snow covering my lawn!
Bye-bye!
It’s a warm office where you can pay your Lorden bills and get your questions answered.
Terrible customer service and high price per gallon. My builder stuck me with these guys
They charged me $300 to remove their own tanks that were left by the previous owners.
They delivered oil to my house when it was suppose to be the neighbor. They want you to pay for their own mistake! I would give no star if it was possible! They are not professional! Don’t give them business! They are a mess!
Repeatedly run out of propane on auto pay on weekends. Love waking up to my house being 40 degrees, thanks Lorden!
We have Propane with them, service is good but prices are too high . They charge more than a dollar per gallon than others and are not willing to come down. We pay 2.7 whereas Eastern and Devon charge only 1.5
I just signed on for Propane as a new customer. The customer service was excellent, and the prices were the best around. They answered every question I had, and walked me through everything I needed to know. Highly recommend.
I had a tankless water heater installed by Lorden’s propane division and could not say enough how profressional their plumber was. Ben was top notch, as good as it gets. Highly reccomend their installers.
I have been using Lorden Oil for about 15 years….just called for an oil delivery. Spoke with a lady (wish I had the name) who has absolutely no customer service or personal skills (A moron!) You lost my business! I will be telling …
when replacing a boiler is it really your SOP to leave the old boiler in the crawl space? And when the customer calls 2 months later to have it removed, it is also your SOP to send only 2 guys to get the boiler out of the crawl space and …
Dissatisfied. After almost 30 years with them, I left because of a clear deterioration in the attitude of Lorden management toward customer service issues compared to the last generation. It’s almost as if they are distancing themselves …
Had a furnace replaced, most of the old one is still in the cellar over one week after the installation of the new one. Call made to request pickup, no calls returned.
Ran into one of their trucks on Rt 2 on 6/30/17 in the early afternoon. (Plate ending in 235). I never understand why someone would pay for advertising on the side of a truck and then proceeds to drive around dangerously and arrogantly. …
Lorden Propane led me to believe that buying propane when leasing tanks would be insignificantly more expensive than owning my own tanks. The company was secretive about pricing throughout the process. My first bill was almost 40% more per gallon than the price per gallon had i owned my own tank.
I was out of town during the holidays my furnance stopped. Day after Christmas I called Lorden while still out of town. They jumped right on the problem with professional care and attitude and fixed everything. I trust Lorden Oil and will …
We have been with Lorden for five+ years now when we had them install a new oil burner for us (an Energy Kinetics System 2000 – very pleased with this unit by the way). We have never had anything but a positive experience with Lorden. …
I’ve been a long time customer of Lorden Oil. They installed my A/C unit in my house. This past summer in early July we’ve had a couple of 95 degree days. Our A/C unit failed due to mice eating the wires. I called Lorden in the …
Have been a happy customer for many years. They also perform furnace tuneup for us every year. Good, dependable company.
Been using this company for almost 2 years now and I have nothing but bad things to say about this company. We had a propane leak , Lorden installed the tanks and piping but was informed that I needed to pay the fee for them to come out and …
I have found Lorden to be very reliable over the years. They also had the most competitive rates for installing a new furnace and hot water heater. A lot of projects involving retrofits can lead to some unexpected issues, but I always found …
Great company. I have been their customer for more than 10 years and have been very pleased with the quality of their product and customer service. Late last winter we ran into an issue with our heating system and the service team went …