Louisville Family ENT

Louisville Family ENT

Louisville Family ENT is an independent specialty medical and surgical practice committed to expert, personalized treatment for adult and childhood diseases of the ears, nose, and throat. Our physicians believe in the very highest standard for the doctor-patient relationship. We also partner with Louisville Family Audiology to provide comprehensive ear and hearing healthcare to our patients.

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Louisville Family ENT Contact Details

  • 4003 Kresge Way Ste 227, Louisville, KY 40207
  • 502-289-5387
  • 502-893-3342
  • Thursday 8:30AM to 4:30PM
    Friday 8:30AM to 4:30PM
    Saturday Closed
    Sunday Closed
    Monday 8:30AM to 4:30PM
    Tuesday 8:30AM to 4:30PM
    Wednesday 8:30AM to 4:30PM
  • http://louisvillefamilyent.com/
  • Facebook, Linkedin

Louisville Family ENT Reviews ( 235 )

  1. Receptionist, tech’s and Dr Secor were all very friendly and checked me out as this was my 6 month check up. Found that I have a bad sinus infection and prescribed some meds that should get it cleared up. I am very pleased with the care I …

  2. Yesterday was my first visit with Louisville Family ENT. Dr. Murphy, the audiologist and the entire nursing and office staff could not have been nicer. Kindness matters, especially when you’re not feeling your best. If you are looking for an ENT, I would highly recommend this practice.

  3. I called the office of Louisville Family Ent today and spoke with Agatha who helped me through a problem and I am so pleased to say she resolved the issue. Thank you again Agatha! Kathleen Johnson

  4. doctor secor is the best after seeing another ent since i was born i switched and haven’t had nothing but caring and loving medical care since and my ears aren’t easy to deal with but they have such a professional and caring approach to every thing

  5. First experience with this office today. The staff was friendly, the office was clean, and I liked the pops of turquoise. I prepared my paperwork ahead of time and was seen quickly. Thankful!

  6. Why would you send a bill saying I can pay online when your website does not offer an online payment option? No automated phone pay service either. It’s like you want my bill to be late. …

  7. I have had the worse experience in the last 2 weeks with this place!! First they wait until the day of my appt to call and tell me I have the wrong insurance. I obviously needed this appt because I made it with a specialist!!! Thhhhen my …

  8. Very professional staff! Dr. Stanley Chmiel was able to diagnose a hearing deficiency on my son that was corrected by a 10min procedure called tympanostomy tube. Forever grateful!

  9. Both times I have needed to see a doctor they were able to see me right away, the same day. Very efficiently run office and great doctors. Would definitely recommend!

  10. I’ve been going here my whole life and have never had a problem. Dr. Chmiel is one of the best ENT’s in Louisville in my opinion. He put tubes in my ears twice as a kid and performed my tonsillectomy recently which I recovered from quite smoothly. I highly recommend Louisville Family ENT, especially Dr. Chmiel.

  11. I actually like Dr Stanley Chimel but the staff there is completely rude and unprofessional. I would not recommend anyone to go there! My son will not be back we’ll find another ear doctor. If the staff treated people nicely and like humans he would’ve stayed. What a pity.

  12. Been fighting with fluid in my ears for a long time dr. Chimal came with a solution and didn’t give up until I could hear again. He is amazing and tells it like it is no sugar coating which is great in a doc. So thank you truly have changed my life.

  13. Everyone was professional and courteous. Wait time was reasonable. Facility was safe and pleasant. Everything was explained thoroughly, options presented, and questions answered.

  14. Dr. Murphy and staff always go above and beyond for their patients. I’ve been his patient for over 20 years. My children and other family members are patients as well.

  15. I had a great experience with Dr. Murphy. He did not rush through the exam, was attentive to my concerns and I left feeling like my questions were answered.

  16. Dr Secor is professional and caring. The staff are friendly and helpful. Little to no wait time in waiting room or exam room. I definitely recommend Dr Secor and Louisville Family ENT.

  17. The staff and Dr. Murphy are great! Dr. Murphy has a great attitude, very understanding to the kids and their nervousness, and his staff is very caring to the kids.

  18. Doctor Secor diagnosed my condition and referred me to an appropriate care facility. This helped me feel much better. I was treated professionally and kindly. The appointment was expeditious and thorough. Cathy Blackburn

  19. I can’t say anything that would properly explain how grateful my family is to Dr. Chmiel. Besides the fact that he put in my ear tubes thirty something years ago, he has also put in my two year olds tubes, helped my father in law with his …

  20. I highly recommend this group! Dr. Secor was a very effective and friendly doctor. The Front Desk staff were very friendly when I made my appointment and when I came into the office.

  21. Believe it or not, being seen by the Louisville Family ENT was a life changing experience for the BETTER. I have been trying for the last 40 years to figure out the problem that I had, and finally went to LF ENT. The Doctor diagnosed the …

  22. Great doctors if you can get through the staff as in 2017 I contacted Dr. Chad P. Secor whose assistant wrote a letter for me dated and signed by Dr. Secor on 10/16/2017 and at that time I bought up the fact I’d tried to get an appointment …

  23. Very professional and all staff is extremely friendly, helpful and courteous. The Drs. are extremely proficient and understanding. Would recommend to anyone.

  24. Dr. Murphy was personable, professional and thorough to explain all his thoughts and easing any apprehension I may have. I thoroughly recommend him and his staff for any ENT needs.

  25. I contacted the office to make an appointment and verify they took my insurance. Tarena was so incredibly nice and helpful. She went above and beyond to assist me with getting the service I need. I am so impressed with her excellent customer service. Great job!

  26. Dr. Secor is always on time for my visits, well informed on my health history, focused on my health needs during my visit, and answers all my questions. The office staff are very helpful and very professional. I always recommend Dr. Secor to anyone I know needing an ENT.

  27. They don’t even deserve a one star honestly. I went last week to have my daughter looked at. The doctor recommended putting tubes in her ears and said that he would have the lady schedule the surgery for me but she had left for the day. So …

  28. This location was a pleasant visit. Covid19 safe and the staff was friendly and very helpful. The Dr that I saw was attentive to my needs and also helpful with my concerns. I would advise others to use this location as well for their ENT needs.

  29. My visit with the ENT proved to be a most pleasant one. From the medical assistants to the audiologist and Dr. Murphy, each was most courteous and professional. I could not have asked for better service.

  30. My husband and I have been patients for over 10 years. Dr Chmiel’s diagnosis definitely added 10+ years of restful nights for my husband.
    I have been pleased with treatment by Dr Chmiel and Murphy for Nasal exzema, that has been a nuisance for me most of my life. Thank you to excellent care!

  31. Dr. Murphy and his staff are very kind and knowledgeable. My son has been going to him for over ten years now. He is very patient with children and I always reccoment him to others!

  32. I had been having some issues with my ears so my dr sent me to Louisville Family ENT. Today was my first visit and I have to say they are very professional and kind. I did not have to wait a long time for my appt. the Dr Secor was very …

  33. Thank you Dr. Secor and staff for your professional demeanor . I am always seen in a timely manor, and Dr. Secor is so knowledgeable and ever so kind. Thank you all for being different than most Dr Offices. In your office I don’t feel like a number, but actually “a real person”!

  34. This may have been an isolated experience but I waited over an hour past my appointment time to be seen, with no indication from the staff about whether they were running behind (or how far behind), or if I was forgotten about. Once they …

  35. I feel so lucky to have Dr. Secor. He and his staff are so kind and caring. I know that I am getting the best care possible. I have been a patient for several years and as a chronic sufferer of sinus infections, I always know I can count on Dr. Secor to get me taken care of, so thank you so much!

  36. All of the staff with Louisville Family ENT have been so awesome to work with! They have been so professional & so efficient and diligently worked to help me resolve my problems. Dr. Secor and Agatha are the best and I would recommend them to anyone!!

  37. My daughter and I have been going to Louisville Family ENT for years. Dr. Secor is AMAZING! I had sinus surgery two years ago and did not have one bruise on my face after surgery. He is gentle and very professional. He is also great with kids –my daughter doesn’t cry going to this doctor apt 😉 Highly recommend this practice!

  38. I LOVE Louisville Family ENT. I have been a patient of Dr Chmiel since 2009. It is like visiting with an old friend. I have absolute trust in him. His staff is efficient and welcoming. I can see why this practice is so highly rated.

  39. I saw Dr Chad Secor for a second opinion on some hearing issues I have been having. From the moment I walked in the door until I left all of the staff was extremely helpful and pleasant to deal with. Dr Secor was more than willing to …

  40. Dr. Murphy reviewed my case in detail, explained everything to me patiently and answered all my questions. He was very professional and demonstrated great empathy. He is everything you want in a doctor. I will continue to see him as I move forward with my case of care. I feel confident he will be able to resolve my issue.

  41. The staff at this office are some of the nicest people you’d want to meet.
    Dr Secor was easy to talk with, made you feel welcome and important.
    I highly recommend this practice. …

  42. We love Louisville Family ENT. Dr. Secor has helped our family so much. My husband had thyroid cancer and Dr. Secor did a superb job caring for him. He is an excellent doctor and I would highly recommend him. The office staff is also very kind and considerate.

  43. If you need an ENT, you will not find a better one than Dr. Chad Secor. He is very thorough and very caring! I have recommended him many times. He makes you feel safe and he is so knowledgeable.

  44. My son is 4 years old and sees Dr. Secor. It’s always been a wonderful experience, and Dr. Secor has calmed our nerves during the whole process with tubes, hearing tests and next steps.

  45. Dr. Murphy is amazing. My girlfriend went to him because she had had problems with her Ears for years. He was very kind, gentle and informative to the both of us. He personally did a small surgery for her and we couldn’t be happier with the results. I would recommend his practice to anyone who acts.

  46. Doctor Secor is phenomenal. I recently had surgery Done by him. He was professional, compassionate, caring, and kind. The whole staff was highly accessible and attentive to my needs. I would highly recommend going to this practice for any ENT procedure with Dr. Secor and his staff.

  47. My daughter is a patient with these doctors and we love them. Very friendly caring and so ready to help fix any problems u are having. My daughter just had an operation on her nose and Dr. Murphy was excellent 👍. Y’all keep doing a wonderful job. …

  48. If there was an option to give 10 stars that’s what this office would receive! Extremely patient, friendly, and efficient! Thank you Louisville Family ENT! A quick shout out to Agatha for being helpful and working with my schedule.

  49. Dr. Secor is an amazing doctor. The surgery center at Eastpoint is clean, communicative, and was relieving of all my worries. I had a smooth surgery experience and they helped ease my stress.

  50. Love love love Doctor Murphy and his staff. Can’t say anything but good about him! Everyone was very pleasant. They even called me a couple hours before my sons appointment to let me know the doctor was running behind and told me take my …

  51. I am very pleased with my experience with Dr. Secor and the staff. My wait times are usually short. Dr. Secor takes time to answer my concerns. From diagnosis to surgery and follow-up I have felt heard and well informed about next steps in treatment.

  52. I saw Makenzie and she was WONDERFUL. Very informative and personable. The tech that did my hearing test was also very good and took time to explain everything as we went through the test. Would highly recommend!!
    Diana Burghy

  53. What an excellent experience with Dr. Murphy and Louisville ENT. Professional, candid, and balanced advice. Actually took phone call between appointments to answer a few follow-up questions, so no phone tag. …

  54. My experience with Dr. Murphy and crew has been superb. They have been very caring and helpful with getting my sinus challenges taken care of, especially Agatha who has gone above and beyond to get our respective schedules aligned.

  55. Our family has had a wonderful experience with Louisville Family ENT! We have seen both Dr. Murphy and Dr. Secor and both have been kind and wonderful to my children and come up with treatment plans to fit their individual needs. They’re nurses and office staff have also been kind and professional. I am glad we found this practice!

  56. I have had good experiences with this practice. They are attentive and the doctor takes the time to really explain things and thoroughly answer my questions. The support staff also been excellent.

  57. I like Dr. Secor. Never had any issues with him and would go see his if it weren’t for the office staff. I have never been able to talk to an actual person when I call in over a year. Not one time. When my son was 6-8 weeks old we literally …

  58. Dr Chmiel is wonderful, has an excellent bedside manner. The Dr.took his time to explain everything to my father so he could understand. He was very gentle during procedure. Definitely an asset to our community. His front end staff were very friendly and efficient, made it a pleasure visiting this practice.

  59. I have been taking my two sons to see Dr. Murphy since 2007. The office staff is always so kind and personable! Dr. Murphy has always provided exceptional care. I highly recommend this practice!

  60. Dr. Murphy has treated two of my three children. 5 years ago, he removed my daughter’s tonsils and adenoids and a year ago, he put tubes in my youngest son’s ears. Both experiences were amazing!! He is currently treating my youngest for …

  61. From start to finish, this office goes above and beyond for our son. Thank you for incredible, compassionate care shown to us, always! Dr. Secor and Agatha are amazing. Highly recommend!

  62. I had a wonderful experience at my appointment. I got in quickly, the wait was not long, and Dr. Secor was very thorough. He didn’t act like he was afraid to interact with me and was very personable. My youngest two boys saw Dr. Chmiel when …

  63. Dr Secor and his staff are the kindest most caring medical group I’ve seen in a long time. I had a question of concern and talked to one of his staff Agatha and she was awesome. So willing to help and got an answer for me during a very …

  64. This appointment was for my 81 year old Father who has issues with his throat and ears. Our physician listened to his concerns and addressed each one of them. The Doctor examined his ears and then did a scope on his throat to confirm what …

  65. I was seen at the Kresge office last week as a new patient. Everyone was efficient, friendly, and knowledgeable! Tarena and Dr. Murphy made me feel very comfortable and answered all of my questions. Tarena made sure my check in, check out, insurance process went smooth and quick, and Dr. Murphy truly cares about his patients. Thank you!

  66. I absolutely LOVE Dr. Murphy! He put tubes in my sons ear at 10 months and now we are back seeing him for other problems at almost 4. Always such a great experience every visit. He is very thorough, listens intently, and explains everything so well! I would recommend him to anyone!

  67. Baptist east has the best staff! The doctors and nurses are compassionate and caring. They took excellent care of me and didn’t have me feeling like a big baby after surgery when I was sick from the anesthesia. Very nice people! I would recommend them to anyone! Thank you Baptist East for giving me the best care I’ve ever had.

  68. Overall everyone was very kind at Louisville Family ENT. This was my first experience at this practice. Prior to my visit I did my own homework and had some friends tell me that Dr. Murphy was wonderful. His reputation had already …

  69. The biggest problem with Dr. Bryan Murphy is that he is not a podiatrist, dentist, optometrist, cardiologist, or anything else one might need. You see, when a doctor is this good, you want them to fix everything under the sun. …

  70. The entire staff at Louisville Family ENT are professional, competent and friendly. I couldn’t have asked for better treatment. I highly recommend the Drs and staff at Louisville Family ENT!

  71. I saw Dr. Murphy about the inspire for sleep apnea. He explained the whole procedure he did not rush me to see other patients like most MD do. He gave me the opportunity to ask questions, he told me the pro and con of the surgery. He was …

  72. Dr. Murphy was excellent. However, my wait was substantial and I had clients waiting for me at my office. I would have rather rescheduled than have endured the stress. If there is a substantial wait, it may be helpful to patients like …

  73. Waste of time and $100 copay. This office was recommended to me by one of Dr.Chmiel’s patients. He has a great reputation amongst many people I had asked about the practice. However, he is retired. I was seen by the nurse practitioner, …

  74. Unfortunately the day that I went there the doctors were running about an hour and a half to two hours late. It was my first visit with Dr. Murphy and he was very nice. However, this was a follow up visit to an ultrasound and could’ve been …

  75. Dr. Murphy put ear tubes in for my little one. We have been seeing him for 4 years and he has been absolutely wonderful. My son is never afraid to go in and see him! I love the staff and appointments are always quick and easy.

  76. Dr. Murphy and every other staff member I’ve encountered at Louisville Family ENT have been fabulous! Dr. Murphy was kind, understanding, knowledgeable and immediately came up with a plan to help me, making sure I understood and was …

  77. I’ve been going to Louisville Family ENT for several years now. I see Dr. Secor and every time he has been great. I’ve seen him previously for sinus infections and recently for a nasal bone fracture. The staff are great and that helps when …

  78. Dr Secor is my physician and I highly recommend him. Not only do I recommend him but he has also been referred to being the Best ENT Doctor by every Health professional I have talked to about him. …

  79. Dr Murphy has done two of my kids ear tubes. He is caring, has great bedside manner and makes the kids feel comfortable. He explained everything to me very well and made me feel at ease. I highly recommend Dr Murphy!

  80. Dr. Murphy and Dr. Secor are great doctors. They really cared about me and my health. I feel I’m alive today because Dr.Murphy know what I needed and didn’t waste time getting me to surgery . Thank you both for the great medical care I received. Today I feel great? Thanks to you two wonderful doctors .My book you two are the best .

  81. They got me an appointment right away as my ENT was out of town. Serious ear issue that is already doing better! Thanks!

  82. This office has been absolutely wonderful! Dr. Murphy was the nicest and
    most compassionate doctor with the best bedside manner towards my 12 year old son. The staff were so caring and pleasant to deal with. Special shout out to …

  83. I have so many good things to say about the practice. The physicians and staff are top notch! They really go the extra mile for their patients. I am surgical coordinator for an outpatient surgery center and working with their surgery …

  84. I needed a periodic ear wax removal. The doctor in charge my last visit had retired, and the secretary asked if, owing to the heavy traffic immediately, I would accept the services of a nurse practitioner. My response, not having had …

  85. I have only been a patient of Louisville Family ENT for less than a year and I am completely impressed with their quality and professionalism all the way around. Every time I am expecting them to call to make an appointment or give me …

  86. Dr. Murphy is INCREDIBLE! Pediatric or adult, he is your guy! He performed surgery on my 8 mo. old (tubes) a few years ago. He will perform surgery on my now 10 mo. old for the same procedure. I visited for my own hearing loss following …

  87. The office staff is so friendly and helpful! They were able to get my young son in to be seen by Dr. Murphy (who is also fabulous/kind) quickly. The surgery scheduler was prompt in reaching out to me and very easy to work with for scheduling! Cannot recommend this team enough!

  88. Service and staff here are outstanding. We’ve seen Dr. Murphy for two different issues in the last 13 years, and he is the best. Thorough and kind and attentive. The staff is fantastic – always eager to help and have gone above and beyond.. …

  89. We have been using Dr Murphy for almost 3 years now. I can not even explain how amazing him and his staff are. Both of my kids have had to get tubes before their first birthday (7 and 9 month). Dr Murphy and his staff worked very very fast …

  90. Dr Murphy and the team were great. Got in the see the Dr quickly and he was very attentive and gentle with my 2 year old. The reception team were friendly and helpful in scheduling surgery and making an anxious parent more comfortable. Thank you!

  91. My son has been seeing Dr. Murphy since 2019 and he has been amazing with him. I was scared to find another ENT since my son has autism and the last one was very rude, didn’t wanna listen, and didn’t want to help us. Dr. Murphy did and …

  92. I have been a patient for over 6 years Dr. Murphy is thorough, explains everything, I find all of the staff from receptionists to MA’s are very friendly & professional …

  93. My first visit was very welcoming. The receptionist was so friendly and organized it helped everyone coming in to relax. Dr. Sequal was so professional and caring. He gets a 10 in my experience with doctors.
    Judy Fields

  94. I was very impressed with the audiologist, I believe her name was Dr. Martin and I think Dr. Murphy is the greatest! I saw them yesterday for ear issues and with the treatment they sent me home with I’m feeling better already!

  95. The Dr and technician I saw were great! I thought the wait in the office was excessive. Face time with the tech was about 15 min. – time with the Dr about 15 – 20 min. Time in the office for scheduled appointment- a little over 2 hr and …

  96. I have an elderly mother and doctor visits can sometimes be difficult. They were quick to get her in and very patient with her during the procedure. Dr Murphy & his staff are great.

  97. I have a tip from my hearing aid stuck in my left ear. I called for an appt today. I have had this issue happen previously. Dr remove the t
    ip only in 5 mins. They can not see me till April. The Scheduling agent
    could care less.

  98. From the moment I started seeing Dr. Chad Secor I have had both relief and support. I feel listened to and I play an active role in my treatment plans. I would highly recommend this office.

  99. We drove over an hour away to see Dr. Secor. Our initial appointment was canceled due to an Emergency Surgery. We still waited because we thought the clinic would provide the best care. Dr. Secor made us feel as if we were at the wrong …

  100. The staff was all smiles and friendly. Very efficient too. My reason for coming in was addressed. I left feeling well taken care of. Dr. Secor has provided me with excellent health care.

  101. Dr Secor was very kind and did an incredible job with removing a cyst on my face. The incision healed quickly and is barely noticeable after only a week. Very pleased

  102. Dr. Murphy and his staff were awesome. Friendly atmosphere and professional. Dr. Murphy helped relieve a lot of my stress, and was very informative. Very positive experience.

  103. Excellent experience. Front desk rep was professional, kind and friendly. NP was professional and answered my questions. Dr Secor explained my medical issue, thoroughly answered my questions. MD and NP spent more time with me than I expected. I highly recommend them

  104. The staff was friendly & professional. My wait time was only a few minutes. Dr. Murphy was great at explaining a procedure he did & was very gentle in using a camera to see my tonsils. He put me at ease right away. It was a positive experience.

  105. I highly recommend this office! My daughter has seen Dr. Murphy since she was an infant. He is courteous, gentle, kind, and takes time with her each visit. She has had three rounds of tubes under his care. Recently, I had difficulty with my …

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