Lovelace Medical Group

Lovelace Medical Group Ear, Nose & Throat

Dr. Mario Leyba, MD is a general surgery specialist in Albuquerque, NM and has been practicing for 15 years. He graduated from University Of … See more

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Lovelace Medical Group Reviews ( 27 )

  1. Would give zero Stars if I could. I waited for 3 months to get an appointment and I took time off work to come into my appointment at 10:00 a.m. I was then told that the doctor that I’m seeing is always running an hour behind and that …

  2. I can’t say enough good things about Dr. Selena Liao. My son was diagnosed with thyroid cancer in Santa Fe. I don’t have much confidence in the medical care in Santa Fe so we researched doctors in ABQ. Dr. Liao spent over an hour with us …

  3. No concern for their patients extremely unprofessional doctors, wouldn’t recommend anyone come here, blaming the patients for their own mistakes wouldn’t recommend anyone come here.

  4. Worst Experience Ever. Doctor Nagel found a lump in my neck, scared the hell out of me, sent me for an Utrasound right away. Only so I could hear absolutely NOTHING from his office for nearly TWO MONTHS. I called each week asking for my …

  5. This is my first visit. Didn’t care for the wait. They called before my appointment and said to be there at 2:20. Got there at 2:15 and waited, and waited, and waited. Cancelled a few other meetings I had and waited. Finally after an …

  6. I waited well over an hour to be seen. My appointment was at 3:15 I did not see the doctor until 4:50. Even more concerning, while I was waiting the staff were discussing other patients, loudly enough that I could hear everything. They …

  7. I had an appointment scheduled to see a Dr. for two weeks. They waited a ONE day before the appointment to inform me my insurance was not accepted. The stay was really nice, however when they called back to make sure I got the message, as I answered the representative was laughing talking to someone as I said hello many times.

  8. Have never seen this provider but Lovelace is a nightmare. Their only concern is getting paid usually, upfront so they have no reason to provide quality care. Some Drs may be good but Lovelace is nottt.

  9. Love how no one here knows how to return phone calls or schedule appointments. Tried scheduling an appt just to be told “I don’t know how to do that so we’ll call you back” and never even heard back. I had to keep bugging them. Tried …

  10. They will not answer the phones! I have not been able to schedule an appointment for my son! I waited and waited for my phone call to be answered for 23 minutes first time, 18 minutes second time until I finally gave up! It’s Friday so I’m …

  11. My grandmother has been waiting for an appointment for 9 months already, last week they called to confirm and today they said they needed to reschedule so it’ll be another 9 MONTHS! This place is ridiculous and very unprofessional. The reviews speak for themselves. Get it together.

  12. If you need paperwork done in a timely fashion, like sending requests to insurance or keeping track of a simple referral, DO NOT go here!! They have lost referrals from my Primary Care, and they wait until last minute to submit claims to …

  13. Please answer your phone. not everyone has computer access or wants to set up a patient portal. And please call me so i can reschedule my August appointment

  14. Friday of Memorial Day weekend (May27 2022)
    I had an appointment at 1 o clock. I had been 5 min behind on a call I was taking for work. Mind you I got out early for this appointment. I live on the …

  15. Why have I been on hold for over 30 minutes just to schedule an appointment? I’ve never encountered this before from a doctor’s office. Is the 727-1670 not a good number?

  16. I’m surprised by the low reviews. My experience has been pretty smooth after a few visits recently. Only person with some issues seems to be Dr. Hoistad. Kept interrupting as i was trying to answer his questions. Kept questioning my answers …

  17. I went to there for my 5pm appt, but they had neglected to find out what my benefits were, so it was a waste of my time to drive there, and wait in the waiting room for 30 mins. I find that very disrespectful. I better not have a co-pay for that stupidity. DON’T TRY TO CALL THERE. YOU WILL BE ON HOLD UNTIL THE YEAR 2525

  18. Great ENT office! I am very pleased with Dr. Mudd and Dr. Matteucci. They are definitely experts in their field and very professional. Dr. Mudd did surgery on my ear and it healed beautifully. My quality of life has definitely improved …

  19. I was reading the reviews before I posted my review and I was confused. Is this the same ENT clinic I went too?!! yes it is and both times I went in the staff were amazing. 1st visit was with Rosemary Rodriguez, who honestly is the most …

  20. An absolute fraud of a doctor. My doctor billed me for a 45-59 minute visit on a 5 minute visit for writing an RX and telling me to get a completely unwarranted MRI under the justification that “I treat all my patients exactly the same.” …

  21. I was scared to come because of reviews. I had the best experience a patient can have. Dr. Matteucci really took the time to explain everything with details. Jade as well was amazingly professional and caring. That feeling you do not get …

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