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(Translated by Google) DONT EVER EVER USE DR HOLLY MAZUR…I DO NOT RECOMMEND THIS PLACE… THEY ARE VERY UNRESPONSIBLE… THE DOCTORS DO NOT WORK… THE ONLY ONE I LIKED WAS MARIA …
(Translated by Google) It is where my doctor visited, there is a pharmacy, dentistry, optics, I can go to an emergency appointment, and I can do medical tests. , …
(Translated by Google) My name is wember I’m Brazilian I was well received very well attended I just think that the service in Portuguese could be improved because we are many Brazilians who prefer to be served here Lowell Community Health …
(Translated by Google) Every day I have more difficulty getting a medical appointment. In addition, when you get the appointment, you wait for more than an hour and the attention is not good or professional. …
(Translated by Google) My very bad experience several times I called to get an appointment for my children and they want to attend to them only by video, what I need is for them to check them, not for them to see their faces, the truth is …
(Translated by Google) My daughter had her appointment and she has a condition and Mrs. Amy Mathieu did not stop yelling at her and being rude to her, it is her first pregnancy, her first check-up and now my daughter is frustrated since her …
Place sucks…from waiting downstairs with a number right up to all the doctors. .and forget about calling if you have a problem…you will not get a call back.
They have no regard for the people. I was there at 7:50am trying to resolve something they did wrong and left around 2:00pm. They all take a lunch break at 12:00 and leave you waiting. They’re just lazy and rude.
I hate to say but this place is horrible….I don’t understand why they give appointment at the time which they really can’t …..its my third visit and i had to wait like 2 plus hour just to get 2 min of Docs time…its really bad place…i am going to change my PCP right away ……
This place is the worst after being with the same doctor for over 20 years I’m being forced to look for a new pcp it’s pretty bad when it’s easier to go to a urgent care and be seen by a doctor that doesn’t know you than it is to get an appointment or a referral from here
If you do not want to have a bad time, do not go to the emergency of the LCHC I was there this morning and there was no one and they had me about an hour and a half in the Doctor’s office and asked what happens and the Doctor told me that I …
I love the place because i love the doctors my kid’s have the same doctors my husband and i had as a child but everything else sucks i can’t stand some of the nurse thier just plain rude and unprofessional ill rather go to the e.r then waiting a week to get a sick visit i hate the fact that they don’t have a walk in
UPDATE NEW LOOK SAME HORRIFIC CARE DONT BE FOOLED…Place is disgusting workers are crude and extremly unhelpful…cannot keep appoinments but will charge you for them ..cant describe the frustration and waste of energy having lowell …
hello,i just wanted to add a comment here because im reading all these reviews and its pretty sad,ive been coming here for about 5 years,i was very sick,something with my liver,i was a lil worried because i spoke to a person before i went …
Well let’s start with the long wait time I got here at 830 just got called up to register at 9 and there’s five people up front everyone is sitting there with no one at the desks and yet no numbers are being called why I ask simply cuz it …
very unfriendly from the get go. I think one who on the phone handle front desk work, I felt she don’t care about the phone call and not very professional on her work.
Have to be prepared to spend 3 to 4 hours on each visit.
I went there at 1 PM for a walking doctor visit
Spend 3:30 get out from there at 4:30
Eeach visit it’s about the same time 2 to 3 hours
The worse part is trying to get in touch with a live person, so the operators are not doing their job or there’s not enough of them.. Other than that the doctors and nurses are GREAT 👍👩⚕️👨🏻💼😀I have been a patient for 20+ years and can honestly say I’ve called over 50x and maybe got through 3x and that’s being generous!!!! …
Had issues with this place MANY TIMES.Never had a problem with the clinic but the pharmacy sucks. Terrible service, they don’t know how to do their jobs. Especially the girl with that terrible pink ombré hair.
Waoooo….that place is suuuuper slow!!
My son have appt at 12:20pm we arrive at 9am for fill up all the papers and then come back…when we come at 12:00 wait around half hour for take our record on …
The doctors are good.. but the service is horrible… its the waiting..everytime i go there i have to spent 3 to 4 hours of waiting! Last time was 5 hours!!
And if you are sick? Imagine that! This is abusive!
This place is a complete joke! Whos gives test results 4 years later! Someone needs to go in there and turn that place around. Its a revolving door of Drs and NPs!!! Looking for a new Dr completely fed up! And i gave it the star is only because i have to in order to post!
The worse place to go to they take forever to reach back to you, never pick up the phones, this is the worse place to go to especially if your pregnant I had very concerning issues about my pregnancy and almost never get a call back.
Called for a doctors note after stabbing my self in the hand, was told i would get emailed the note, never got the note and was hung up on multiple times. People at the front desk are useless
So far I have nothing but gd things to say everyone has been so nice and pleasant to deal with from the obgyn to the lab and even registration I’ve been to a few different Dr’s else where and this place by far is much better.. love my ob she makes me laugh!!! Keep up the gd work dr and nurses :))
lchc is a really i waste of time and really unproffesional the last past few weeks i been having problems with this clinic especially trying to help a mentally and physically disabled person, yesterday i had a problem trying to schedule an …
This is the most god awful place on the planet. If you want to waste your day away waiting to be called to apply for health insurance, this is the place you want to be. And when i did have health insurance, some of the “doctors” and medical …
Horrible, make my newborn waited for more than 3 hours to see his doctor and we were on time. And that is only one thing. There’s so much to complaint. Just have 2 surgery cause of stomach pain and they said it was nothing. Could have prevented it
I believe Health Centers are important to a Community. Your major hospitals tend to be located in or close to major cities. So on and so forth. However not everyone can be treated in a cookie cut fashion way. And many walk in expecting …
I love how they have a lot of different services for your Healthcare under one roof. Pharmacy, walk in clinic, gynecologist, family health, the list goes on and on. Very convenient.
I had a very bad experience here. The nurse calls me for the blood work results and she leaves me a voice mail to the back. I call 3 days straight but nobody give me a call back. Bad service
HORRIBLY TERRIBLE…have bben diagnosed by at least 5 OTHER doctors but when i had to relocate here to Lowell i was thinking LCHC would be a one stop ideal place for my care and my childs care for dental, eye exams, health etc…so to good …
Literally the worst doctors office not in a third world country. You have to check in for an a set appointment, theres no parking! Rude unprofessional staff. If you have a choice between this and your cousin that watched every episode of general hospital choose your cousin.
Rip my friend Bruce Woodbury (Woody).Took him for loss of appetite, throat sore, and lost weight. We went for MRI / Xraysand said nothing wrong. Went back and still throat complaining etc. Took him to LGH and stage 4 throat cancer ! So …
Worst place in the whole world when I say this I mean it. It was so unprofessional and everything was slow and unorganized. My son had an ear infection and our appointment was at 9:30. We came in and got a ticket and we’re only 2 numbers …
My PCP was a Nurse Practitioner, and I sent her an immunization form to fill out that was required for my workplace. It’s been more than a year that has not been done yet. Once I went just to inquire about the status of the mentioned …
If I could rate a zero I would. Honestly I am so upset with this place. First of all every single time that I call, someone is either RUDE or sounds like they are SLEEPING. My calls are always transferred to a nurse and they say the nurse …
I love this place. It is a bless to have it in our community. I went there to get help for my mom, she is 76 years old and not elegible for insurance due her Imigration status. So they used her limited insurance and took a good care of her. …
Wouldn’t suggest going here if you have legitimate mental health concerns. The mental health staff will blow you off and don’t listen to your concerns unless you have “proof” that you’re struggling with these mental health issues. I would …
I have never come across a more disorganized group of doctors!!! Every time I go here I wait OVER an hour for the doctor to even come into the room to see me… And thats AFTER I wait 15-25 minutes to even check in to my appointment! This …
While i LOVE my pcp, the fact that she works at this facility blows my mind. The lack of communication is probably the biggest issue i have with this place. I specifically made an appointment to get an allergy referral because i was told I …
Lack of communication between the nurses and doctors is scaring in this clinic. Worse still you have members of staff who are not trained nurses telling patients what to do without consulting the doctors. …
OBGYN department is great and the nurses were very informative and helpful throughout my pregnancy. However, the family medicine department needs a lot of improvement! Can never get hold of a doctor when my son is sick or if I have a …
This is a poorly managed health center and pharmacy as well! I’ve had to fire my doctor for incompetence. Long story… the medical advocate ( male) is SO lazy, he cannot even have the courtesy to call me back. They will take you off long …
This place is a JOKE!!! The wait is like waiting at the rmv. Some of the doctors have no clue how to listen. I went to get my daughter checked because I felt like something was wrong and the doctor had a field day. LGH and this place love …
Great clinic that has emerged with Lowell General so you can get best care possible,from Pcp’s to eye care,dental,behavial services to pharmacy on site yiu basically get all your health needs under 1 center
This place is as worst as it comes. They don’t bother following up with you if your test results comes back as abnormal. I have to find out a year later that my results were off. So if you were to get cancer, they wouldn’t care. …
Yep pretty much what the other reviewers said with the wait times it took more than 30 minutes to get in. The first time I been was like that the second was okay much quicker much improvement than before. I think I had it on a Monday …
All right everybody buckle up because walking into this center at every turn theres inexperience in customer service to their doctors office. It will hit you right in the face. They have no respect for you whether you’re an immigrant or not …
I’m pretty sure that at the beginning when this clinic opened it’s doors, each and everyone at this facility were, professional, nice, patient,friendly, caring. Since time has gone bye all I have seen are awful as well as negative comments …
The wait times are awful. You have to come very early to make sure you get in on time. There’s two waiting rooms you have to go through for appointments. Also, my doctors that I am assigned to keep leaving… I have been here for almost …
I’m very grateful for the attention and care this clinic provides. They’re very efficient and quick to process every appointment, my primary care doctor is very attentive and caring and she’s like that with everybody, I imagine. I say this …
Very poor customer service, they treat they clients like dirt. I have been pursuing them to complete a doctor’s note for a family member for over a month. I faxed the request at least 6 times and left multiple messages without a single …
I noticed all the bad reviews and I had to say my experience since I have been coming here has been really positive! I have never waited long. Haven’t had much trouble getting through to people or getting appointments and the staff are …
When you have appt.. The nurses lie for the drs..and tell you the dr called you & left a message when they really didn’t.. Dr brown always late for appts at least one hr. -On phone or in person.. Dr acts as if you are bothering her.. When …
I really like this place. It’s walking distance from my house and I can get everything I need in the same building. Sometimes there is a long wait, but that’s true for most doctor’s offices. I felt that I was treated with respect and …
It used to be a great place for health care but, now, they started hiring people with the wrong prerequisites and no one really knows what they are doing. A few weeks ago, one of the new doctors referred me to two specialist clinics …
Terrible service , I called them and told them I’d be running a little bit late after scheduling an appointment 5 months prior today and they said I have 5 minutes to make it or I’d have to reschedule in October while waiting for almost a …
Forget about making an appointment. Couldn’t reach office by phone after several tries so I went through patient portal. Needs to be confirmed with a staff member over the phone. Missed the call still can’t get through. This is the same …
This place is very horrible, they don’t care about us patients at all, you can come and wait in the room for like hours and hours with no one coming your way, yet your appointment is at a specific time management you should do better than …
The ob department is horrible. I was having pains took over an hour to get through to anyone.called the department number and left messages,no answer. Called the main number multiple times till someone answered and had a doctor call an hour …
Called to make an appointment with a psychiatrist because the tufts health together website had them on for covered psych places. Got a call for intake telling me they don’t take tufts health together but they can switch me over to …
Ever since I started coming here, my health has gotten worse. My child has died. I can’t get ibuprofen, but I can get vicodins and percects. No one can ever a question, and every phone call recieved tells me the previous person I talked to …
Worst clinic I’ve been going, keep changing my appointments my doctor If i an call it like that never saw me. And whe I have an appointment they canceled… I don’t even know why masshealth are paying those people called dr. at this place they never available.
This place is horrible. All it is a playing phone tag with this place they NEVER call me back, one lady was rude had an attitude and the call hung up. I can never get ahold of them when I need it most. They fail me every time I need something.
Man, I love phone appointments! Sarcasm, obviously. No matter what’s the issue, they refuse to see you in person. Unless you’re dying, their “last resort” is you should go to the ER. I have had several normal issues that a family health …
Actually terrible service don’t even know how they are still in business. I came for an appointment and waited 2 hours to be let in like always but they put me in a back room and say they’ll be back in 5 minutes. And hour and a half later I …
If I could give my review 0 stars, I would. Today I went to see OBGYN Peter Kuhlmann in Family Planning. I went there to discuss further steps in treatment for my PCOS which I have been diagnosed with now for about 4 years. First off, I …
LITERALLY THE WORST PLACE EVER, makes sense why there star reviews are so low. Bad workers, horrible management and a waist of time. You can have an app set at 11 and you’d be in the waiting room until 1pm. went because i was sick with …
I have been going to this clinic for 9 years. Everything was great until last September. No in person visits only telehealth. I have told them many times my phone does not support video calls yet that’s all they offer. Just wish the lies would stop and I could get answers to my medical questions.
1 star only because it is a community center! Customer service is the worst, I was very nice and patient with them but they were talking to me as if I was stupid. Tried to make an appointment and was very adamant about the time I am …
This place is the literally the worst office I Have ever been to. My surgery got canceled because they’re dental department will not answer the phone will not call back and keeps sending the wrong referral. If I have a nap practice case can …
Legit the worst office ever, you can book an appointment online but hey don’t think for half a second they’ll actually answer you so your best bet honestly is FIND A NEW PCP FR or go to the er
To be honest this is far the worst places to take your kids why are the inside is super clean but the outside is full of nasty needles we’re the kids walk this is unacceptable we’re is the cleaning crew and the health department ti will be …
i’m a patient in this hospital for 5 yrs now, am not too good for taking time to write a review but this one here i had to, this hospital have been so helpful and so good for taking care of my health , i would like to thank anyone who …
Since two years my wife want to fix her teeth in the Community Health Center but the dental department does not want to fix her teeth, always the dentist said sorry your teeth need a lots of work please make appointment in another Place. …
Very kind staff and a very clean building. They have interpreters for various languages (Spanish, Portuguese, etc) and help with community programs like Narcan training and distribution.
I had a nice experience there the staff was warm and welcoming the doctor was very pleasant I was in and out of there pretty fast. I never feel like I’m being judged when I’m there.
These people should be shut down for malpractice. I’m warning you now, DO NOT allow them to ruin your life, your health will be in terrible danger. Only misery and disaster awaits you here, save yourself before it’s too late. Good luck
Everything about this clinic has gone down hill, especially the doctors. I’m going to find a new doctor asap and for my husband too. Dr Rao should of helped both of us years ago. Now it might be too late…. he should of been more on top of it, instead of getting more and more patients. 😔 😟 🙁 😥 …
The wait time for an appointment is absolutely ridiculous. I haven’t had a physical since before the pandemic and am feeling constant pain and still won’t be seen for at least another 2 months. Another reason this place is terrible is …
Absolutely not respectful and impolite personal. Noone recommend them. If they keep doing the same attitude everyone leave them. If you have a choice use another place, keep avoiding them.
So apparently a single mother with no vehicle waiting with her toddler for their ride home from an appointment was unable to sit according to the rude door greeters. They have also misplaced all my sons documents and the telehealth nurse …
Today I waited 25 mins for someone to answer the phone. Nobody did. It usually takes 10 min if you speak English and 15 for Spanish. Dental clinic is quite good but grossly understaffed.
The worst health care system I even known. You go for appointments and stay in the waiting area for 30mins, go in the Dr room and wait 45mins. If you run 10mins late , they cancel your appointment. When you call, after spending 20-30mins on hold they end the call from their end.
Don’t trust the automatic refill for meds through the phone system !! It’s say be done by 4:00 , came at 6:30 and it hasn’t been filled yet, when I address that, even the pharmacist herself says “don’t trust that system”, seriously then …
Every single time I make a call I am waiting on line minimum for like 20 minutes and most of the time the person that answer the phone is the rudest and I know is not the same person everytime but most of the times they are awful. Always …
Had an appointment Sept 2022 and submitted proper paperwork from DMV for a handicap placard as I’m 73 and having a hard time walking any distance. Also for paperwork to have a therapy animal for my high blood pressure. Had blood work done. …
If there has 0 rating i would give 0. I’m out of my medication. called Tuesday morning they told me going to send a message to Dr., I waited on Wednesday, Thursday, Friday, I keep calling twice a day, every day got same answer. Today I …
No commitment to take care of patients on time. Mostly if you have an appointment at 10 you should wait for your appointment more than a hour until you get to your doctors. Very frustrating it happened to me twice and at the end they just …
No place is perfect and you can’t blame it all on the staff, all the time. I think if the work environment were more professional, the few well intended staff members could actually do their jobs. I am thankful however all my doctors have quit because now we have a new chance at making things better with the new doctors.
(Translated by Google) Excellent experience, very professional and good treatment, thank you …
(Translated by Google) Worst clinic in the world, I took my whole family out for bad service and doctors who are not good …
(Translated by Google) DONT EVER EVER USE DR HOLLY MAZUR…I DO NOT RECOMMEND THIS PLACE… THEY ARE VERY UNRESPONSIBLE… THE DOCTORS DO NOT WORK… THE ONLY ONE I LIKED WAS MARIA …
(Translated by Google) It is where my doctor visited, there is a pharmacy, dentistry, optics, I can go to an emergency appointment, and I can do medical tests. , …
(Translated by Google) My name is wember I’m Brazilian I was well received very well attended I just think that the service in Portuguese could be improved because we are many Brazilians who prefer to be served here Lowell Community Health …
(Translated by Google) Every day I have more difficulty getting a medical appointment. In addition, when you get the appointment, you wait for more than an hour and the attention is not good or professional. …
(Translated by Google) My very bad experience several times I called to get an appointment for my children and they want to attend to them only by video, what I need is for them to check them, not for them to see their faces, the truth is …
(Translated by Google) My daughter had her appointment and she has a condition and Mrs. Amy Mathieu did not stop yelling at her and being rude to her, it is her first pregnancy, her first check-up and now my daughter is frustrated since her …
Place is filthy
Good scotch
The are so professional ….
the place is a joke period !
They are super slow .
Extremely rude ppl
All my
Safe life’s
My Dr is awesome.
Organized, Clean, Friendly, Amazing Health Center.
Caring staff. Beautiful facility.
Dr. Achebe is always late for his clients
Who answer the phone so Rude , wait long , leave voice mail never call back .
Will change a new place soon
They suck they suck.wow do they suck and if u want to go there just know they suck that’s it and one more thing they really suck
I am very grateful for help each person go there! Thanks
Phone system is worse than calling tech support over seas.
Worst place ever to get in contact with… they never pick up the phone!!!
A lot of opportunities for the community and staff actually tries to help
Place needs to be looked into. Call your local insurance companies and report the staff/doctors. Stand up for your self.
Awesome place to get all your minor medical needs
Clearly they don’t answer their phones, no matter what time you call them
Place sucks…from waiting downstairs with a number right up to all the doctors. .and forget about calling if you have a problem…you will not get a call back.
They have no regard for the people. I was there at 7:50am trying to resolve something they did wrong and left around 2:00pm. They all take a lunch break at 12:00 and leave you waiting. They’re just lazy and rude.
As always I’m very unhappy about this Clinic phone calls and never answer waiting time is long and very nosey this super nosy with your personal stuff
I hate to say but this place is horrible….I don’t understand why they give appointment at the time which they really can’t …..its my third visit and i had to wait like 2 plus hour just to get 2 min of Docs time…its really bad place…i am going to change my PCP right away ……
This place is the worst after being with the same doctor for over 20 years I’m being forced to look for a new pcp it’s pretty bad when it’s easier to go to a urgent care and be seen by a doctor that doesn’t know you than it is to get an appointment or a referral from here
Plenty of others have already posted the same thing I would say.
Lack of Communication, Dr’s not being told patients are waiting.. …
If you do not want to have a bad time, do not go to the emergency of the LCHC I was there this morning and there was no one and they had me about an hour and a half in the Doctor’s office and asked what happens and the Doctor told me that I …
All these girls on the phone have a horrible attitude. It’s impossible to get on the line with someone who actually enjoys their job.
I love the place because i love the doctors my kid’s have the same doctors my husband and i had as a child but everything else sucks i can’t stand some of the nurse thier just plain rude and unprofessional ill rather go to the e.r then waiting a week to get a sick visit i hate the fact that they don’t have a walk in
UPDATE NEW LOOK SAME HORRIFIC CARE DONT BE FOOLED…Place is disgusting workers are crude and extremly unhelpful…cannot keep appoinments but will charge you for them ..cant describe the frustration and waste of energy having lowell …
Terrible & ghetto with new staff and management nobody seems to care quality went downhill. I will be going someplace else. Enough said.
The wait times are horrific, the doctors/np have too many patients. Calling to speak to a nurse and no call backs.
Terrible place . Coming with lot ear pain , the told me the specialist going to call me in 2 weeks .
hello,i just wanted to add a comment here because im reading all these reviews and its pretty sad,ive been coming here for about 5 years,i was very sick,something with my liver,i was a lil worried because i spoke to a person before i went …
Well let’s start with the long wait time I got here at 830 just got called up to register at 9 and there’s five people up front everyone is sitting there with no one at the desks and yet no numbers are being called why I ask simply cuz it …
very unfriendly from the get go. I think one who on the phone handle front desk work, I felt she don’t care about the phone call and not very professional on her work.
Have to be prepared to spend 3 to 4 hours on each visit.
I went there at 1 PM for a walking doctor visit
Spend 3:30 get out from there at 4:30
Eeach visit it’s about the same time 2 to 3 hours
Very good service, make sure you make an appointment with time. It may be very busy
The worse part is trying to get in touch with a live person, so the operators are not doing their job or there’s not enough of them.. Other than that the doctors and nurses are GREAT 👍👩⚕️👨🏻💼😀I have been a patient for 20+ years and can honestly say I’ve called over 50x and maybe got through 3x and that’s being generous!!!! …
I was a member but after seeing them have a revolving door with they’re Dr’s & therapist. I decided to move on.
Had issues with this place MANY TIMES.Never had a problem with the clinic but the pharmacy sucks. Terrible service, they don’t know how to do their jobs. Especially the girl with that terrible pink ombré hair.
Waoooo….that place is suuuuper slow!!
My son have appt at 12:20pm we arrive at 9am for fill up all the papers and then come back…when we come at 12:00 wait around half hour for take our record on …
The doctors are good.. but the service is horrible… its the waiting..everytime i go there i have to spent 3 to 4 hours of waiting! Last time was 5 hours!!
And if you are sick? Imagine that! This is abusive!
This place is a complete joke! Whos gives test results 4 years later! Someone needs to go in there and turn that place around. Its a revolving door of Drs and NPs!!! Looking for a new Dr completely fed up! And i gave it the star is only because i have to in order to post!
The worse place to go to they take forever to reach back to you, never pick up the phones, this is the worse place to go to especially if your pregnant I had very concerning issues about my pregnancy and almost never get a call back.
Called for a doctors note after stabbing my self in the hand, was told i would get emailed the note, never got the note and was hung up on multiple times. People at the front desk are useless
So far I have nothing but gd things to say everyone has been so nice and pleasant to deal with from the obgyn to the lab and even registration I’ve been to a few different Dr’s else where and this place by far is much better.. love my ob she makes me laugh!!! Keep up the gd work dr and nurses :))
lchc is a really i waste of time and really unproffesional the last past few weeks i been having problems with this clinic especially trying to help a mentally and physically disabled person, yesterday i had a problem trying to schedule an …
This is the most god awful place on the planet. If you want to waste your day away waiting to be called to apply for health insurance, this is the place you want to be. And when i did have health insurance, some of the “doctors” and medical …
Horrible, make my newborn waited for more than 3 hours to see his doctor and we were on time. And that is only one thing. There’s so much to complaint. Just have 2 surgery cause of stomach pain and they said it was nothing. Could have prevented it
I believe Health Centers are important to a Community. Your major hospitals tend to be located in or close to major cities. So on and so forth. However not everyone can be treated in a cookie cut fashion way. And many walk in expecting …
I love how they have a lot of different services for your Healthcare under one roof. Pharmacy, walk in clinic, gynecologist, family health, the list goes on and on. Very convenient.
I had a very bad experience here. The nurse calls me for the blood work results and she leaves me a voice mail to the back. I call 3 days straight but nobody give me a call back. Bad service
HORRIBLY TERRIBLE…have bben diagnosed by at least 5 OTHER doctors but when i had to relocate here to Lowell i was thinking LCHC would be a one stop ideal place for my care and my childs care for dental, eye exams, health etc…so to good …
Literally the worst doctors office not in a third world country. You have to check in for an a set appointment, theres no parking! Rude unprofessional staff. If you have a choice between this and your cousin that watched every episode of general hospital choose your cousin.
Their incompetence will destroy people’s lives. You cannot delay someone’s medication. That’s not for you to decide.
Rip my friend Bruce Woodbury (Woody).Took him for loss of appetite, throat sore, and lost weight. We went for MRI / Xraysand said nothing wrong. Went back and still throat complaining etc. Took him to LGH and stage 4 throat cancer ! So …
Worst place in the whole world when I say this I mean it. It was so unprofessional and everything was slow and unorganized. My son had an ear infection and our appointment was at 9:30. We came in and got a ticket and we’re only 2 numbers …
My PCP was a Nurse Practitioner, and I sent her an immunization form to fill out that was required for my workplace. It’s been more than a year that has not been done yet. Once I went just to inquire about the status of the mentioned …
If I could rate a zero I would. Honestly I am so upset with this place. First of all every single time that I call, someone is either RUDE or sounds like they are SLEEPING. My calls are always transferred to a nurse and they say the nurse …
I love this place. It is a bless to have it in our community. I went there to get help for my mom, she is 76 years old and not elegible for insurance due her Imigration status. So they used her limited insurance and took a good care of her. …
Wouldn’t suggest going here if you have legitimate mental health concerns. The mental health staff will blow you off and don’t listen to your concerns unless you have “proof” that you’re struggling with these mental health issues. I would …
I have never come across a more disorganized group of doctors!!! Every time I go here I wait OVER an hour for the doctor to even come into the room to see me… And thats AFTER I wait 15-25 minutes to even check in to my appointment! This …
While i LOVE my pcp, the fact that she works at this facility blows my mind. The lack of communication is probably the biggest issue i have with this place. I specifically made an appointment to get an allergy referral because i was told I …
Lack of communication between the nurses and doctors is scaring in this clinic. Worse still you have members of staff who are not trained nurses telling patients what to do without consulting the doctors. …
OBGYN department is great and the nurses were very informative and helpful throughout my pregnancy. However, the family medicine department needs a lot of improvement! Can never get hold of a doctor when my son is sick or if I have a …
This is a poorly managed health center and pharmacy as well! I’ve had to fire my doctor for incompetence. Long story… the medical advocate ( male) is SO lazy, he cannot even have the courtesy to call me back. They will take you off long …
This place is a JOKE!!! The wait is like waiting at the rmv. Some of the doctors have no clue how to listen. I went to get my daughter checked because I felt like something was wrong and the doctor had a field day. LGH and this place love …
Great clinic that has emerged with Lowell General so you can get best care possible,from Pcp’s to eye care,dental,behavial services to pharmacy on site yiu basically get all your health needs under 1 center
This place is as worst as it comes. They don’t bother following up with you if your test results comes back as abnormal. I have to find out a year later that my results were off. So if you were to get cancer, they wouldn’t care. …
Yep pretty much what the other reviewers said with the wait times it took more than 30 minutes to get in. The first time I been was like that the second was okay much quicker much improvement than before. I think I had it on a Monday …
All right everybody buckle up because walking into this center at every turn theres inexperience in customer service to their doctors office. It will hit you right in the face. They have no respect for you whether you’re an immigrant or not …
I’m pretty sure that at the beginning when this clinic opened it’s doors, each and everyone at this facility were, professional, nice, patient,friendly, caring. Since time has gone bye all I have seen are awful as well as negative comments …
The wait times are awful. You have to come very early to make sure you get in on time. There’s two waiting rooms you have to go through for appointments. Also, my doctors that I am assigned to keep leaving… I have been here for almost …
I’m very grateful for the attention and care this clinic provides. They’re very efficient and quick to process every appointment, my primary care doctor is very attentive and caring and she’s like that with everybody, I imagine. I say this …
Very poor customer service, they treat they clients like dirt. I have been pursuing them to complete a doctor’s note for a family member for over a month. I faxed the request at least 6 times and left multiple messages without a single …
I noticed all the bad reviews and I had to say my experience since I have been coming here has been really positive! I have never waited long. Haven’t had much trouble getting through to people or getting appointments and the staff are …
When you have appt.. The nurses lie for the drs..and tell you the dr called you & left a message when they really didn’t.. Dr brown always late for appts at least one hr. -On phone or in person.. Dr acts as if you are bothering her.. When …
Review date 7-14-2020
This place is Not well organized!!
Made an appointment for a full physical earlier this year. I understand there is …
I really like this place. It’s walking distance from my house and I can get everything I need in the same building. Sometimes there is a long wait, but that’s true for most doctor’s offices. I felt that I was treated with respect and …
It used to be a great place for health care but, now, they started hiring people with the wrong prerequisites and no one really knows what they are doing. A few weeks ago, one of the new doctors referred me to two specialist clinics …
Terrible service , I called them and told them I’d be running a little bit late after scheduling an appointment 5 months prior today and they said I have 5 minutes to make it or I’d have to reschedule in October while waiting for almost a …
Forget about making an appointment. Couldn’t reach office by phone after several tries so I went through patient portal. Needs to be confirmed with a staff member over the phone. Missed the call still can’t get through. This is the same …
This place is very horrible, they don’t care about us patients at all, you can come and wait in the room for like hours and hours with no one coming your way, yet your appointment is at a specific time management you should do better than …
The ob department is horrible. I was having pains took over an hour to get through to anyone.called the department number and left messages,no answer. Called the main number multiple times till someone answered and had a doctor call an hour …
Called to make an appointment with a psychiatrist because the tufts health together website had them on for covered psych places. Got a call for intake telling me they don’t take tufts health together but they can switch me over to …
Ever since I started coming here, my health has gotten worse. My child has died. I can’t get ibuprofen, but I can get vicodins and percects. No one can ever a question, and every phone call recieved tells me the previous person I talked to …
No parking and would be dead before you can get a answer on the phone . Will be switching drs.
The doctor in charge of my medication doesn’t update it properly. Leading to me not having medication some nights. It shouldn’t be this way.
Worst clinic I’ve been going, keep changing my appointments my doctor If i an call it like that never saw me. And whe I have an appointment they canceled… I don’t even know why masshealth are paying those people called dr. at this place they never available.
They’ll have you waiting forever with no regards to your time and the staff is unprofessional
This place is horrible. All it is a playing phone tag with this place they NEVER call me back, one lady was rude had an attitude and the call hung up. I can never get ahold of them when I need it most. They fail me every time I need something.
Man, I love phone appointments! Sarcasm, obviously. No matter what’s the issue, they refuse to see you in person. Unless you’re dying, their “last resort” is you should go to the ER. I have had several normal issues that a family health …
Actually terrible service don’t even know how they are still in business. I came for an appointment and waited 2 hours to be let in like always but they put me in a back room and say they’ll be back in 5 minutes. And hour and a half later I …
If I could give my review 0 stars, I would. Today I went to see OBGYN Peter Kuhlmann in Family Planning. I went there to discuss further steps in treatment for my PCOS which I have been diagnosed with now for about 4 years. First off, I …
LITERALLY THE WORST PLACE EVER, makes sense why there star reviews are so low. Bad workers, horrible management and a waist of time. You can have an app set at 11 and you’d be in the waiting room until 1pm. went because i was sick with …
I have been going to this clinic for 9 years. Everything was great until last September. No in person visits only telehealth. I have told them many times my phone does not support video calls yet that’s all they offer. Just wish the lies would stop and I could get answers to my medical questions.
1 star only because it is a community center! Customer service is the worst, I was very nice and patient with them but they were talking to me as if I was stupid. Tried to make an appointment and was very adamant about the time I am …
This place is the literally the worst office I Have ever been to. My surgery got canceled because they’re dental department will not answer the phone will not call back and keeps sending the wrong referral. If I have a nap practice case can …
Legit the worst office ever, you can book an appointment online but hey don’t think for half a second they’ll actually answer you so your best bet honestly is FIND A NEW PCP FR or go to the er
To be honest this is far the worst places to take your kids why are the inside is super clean but the outside is full of nasty needles we’re the kids walk this is unacceptable we’re is the cleaning crew and the health department ti will be …
i’m a patient in this hospital for 5 yrs now, am not too good for taking time to write a review but this one here i had to, this hospital have been so helpful and so good for taking care of my health , i would like to thank anyone who …
Since two years my wife want to fix her teeth in the Community Health Center but the dental department does not want to fix her teeth, always the dentist said sorry your teeth need a lots of work please make appointment in another Place. …
Very kind staff and a very clean building. They have interpreters for various languages (Spanish, Portuguese, etc) and help with community programs like Narcan training and distribution.
I had a nice experience there the staff was warm and welcoming the doctor was very pleasant I was in and out of there pretty fast. I never feel like I’m being judged when I’m there.
These people should be shut down for malpractice. I’m warning you now, DO NOT allow them to ruin your life, your health will be in terrible danger. Only misery and disaster awaits you here, save yourself before it’s too late. Good luck
Everything about this clinic has gone down hill, especially the doctors. I’m going to find a new doctor asap and for my husband too. Dr Rao should of helped both of us years ago. Now it might be too late…. he should of been more on top of it, instead of getting more and more patients. 😔 😟 🙁 😥 …
The wait time for an appointment is absolutely ridiculous. I haven’t had a physical since before the pandemic and am feeling constant pain and still won’t be seen for at least another 2 months. Another reason this place is terrible is …
Absolutely not respectful and impolite personal. Noone recommend them. If they keep doing the same attitude everyone leave them. If you have a choice use another place, keep avoiding them.
So apparently a single mother with no vehicle waiting with her toddler for their ride home from an appointment was unable to sit according to the rude door greeters. They have also misplaced all my sons documents and the telehealth nurse …
Today I waited 25 mins for someone to answer the phone. Nobody did. It usually takes 10 min if you speak English and 15 for Spanish. Dental clinic is quite good but grossly understaffed.
The worst health care system I even known. You go for appointments and stay in the waiting area for 30mins, go in the Dr room and wait 45mins. If you run 10mins late , they cancel your appointment. When you call, after spending 20-30mins on hold they end the call from their end.
Don’t trust the automatic refill for meds through the phone system !! It’s say be done by 4:00 , came at 6:30 and it hasn’t been filled yet, when I address that, even the pharmacist herself says “don’t trust that system”, seriously then …
Every single time I make a call I am waiting on line minimum for like 20 minutes and most of the time the person that answer the phone is the rudest and I know is not the same person everytime but most of the times they are awful. Always …
Had an appointment Sept 2022 and submitted proper paperwork from DMV for a handicap placard as I’m 73 and having a hard time walking any distance. Also for paperwork to have a therapy animal for my high blood pressure. Had blood work done. …
If there has 0 rating i would give 0. I’m out of my medication. called Tuesday morning they told me going to send a message to Dr., I waited on Wednesday, Thursday, Friday, I keep calling twice a day, every day got same answer. Today I …
No commitment to take care of patients on time. Mostly if you have an appointment at 10 you should wait for your appointment more than a hour until you get to your doctors. Very frustrating it happened to me twice and at the end they just …
No place is perfect and you can’t blame it all on the staff, all the time. I think if the work environment were more professional, the few well intended staff members could actually do their jobs. I am thankful however all my doctors have quit because now we have a new chance at making things better with the new doctors.