If you need something or have questions… good luck. There rude and will not work around other people’s lives and work schedules and they love to play phone tag till it’s to late..be stern and maybe you will get the help or your questions answered.
A normal company would send you a message that your water meter is having an issue and needs to be replaced. Instead Lowell water will wait and guess your bill for awhile and then simply send you a massive bill so you call them to fix the …
Could have handled the communication and the water break Soo much better than they did. Absolutely no communication until you realized you had no water and then I called.
CONSTANTLY shuts off water due to “water breaks and boil orders “ without notice! Good luck if you need to take care of hygiene before work or bathe your kids it’s ridiculous.
Worst town you could ever come across
If you need something or have questions… good luck. There rude and will not work around other people’s lives and work schedules and they love to play phone tag till it’s to late..be stern and maybe you will get the help or your questions answered.
Absolutely no customer service or information
Water is shut off constantly without being notified!!!
A normal company would send you a message that your water meter is having an issue and needs to be replaced. Instead Lowell water will wait and guess your bill for awhile and then simply send you a massive bill so you call them to fix the …
Could have handled the communication and the water break Soo much better than they did. Absolutely no communication until you realized you had no water and then I called.
CONSTANTLY shuts off water due to “water breaks and boil orders “ without notice! Good luck if you need to take care of hygiene before work or bathe your kids it’s ridiculous.