We are a premier auto insurance company specializing in affordable car and automobile insurance for all drivers.
| Thursday | 9AM to 6PM |
| Friday | 9AM to 6PM |
| Saturday | 9AM to 2PM |
| Sunday | Closed |
| Monday | 9AM to 6PM |
| Tuesday | 9AM to 6PM |
| Wednesday | 9AM to 6PM |
1800 N Lee Trevino Dr, El Paso, TX 79936
(Translated by Google) Good prices 👍
(Original)
Buenos precios 👍 …
😃 …
(Translated by Google) very kind
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Muy amables
(Translated by Google) very kind everyone
(Original)
Muy amables todos
(Translated by Google) They are useless
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No sirven para nada
(Translated by Google) Kind, friendly, attentive, a first class service, thank you !!! …
(Translated by Google) An insurance filth It is useless… When you have an accident They never answer the phone they do not return your calls And it takes months to be able to pay… despots ………..arrogant …
Good luck getting money out of them, near impossible
Very friendly and helpful
Their prices are higher then progressive
Friendly staff
Good service!
Good
The harassment is unbearable
Worst insurance
Good prices
Friendly customer service.
Good and friendly service
Good customer service
Excelente costumer service 👌 …
Good deals and prices
Very convenient and helpful!!!
Best insurance rates
Got a great deal on insurance!!!!!
I’ts OK. Not much to tell.
Quick friendly in and out service😆😁 …
Rates usually go up without notice
DO NOT GET INSURANCE FROM THIS COMPANY.
the phone number is out of town and don’t work. bad experience!!
There are always plenty of agents ready to serve you.
Horrible working with these people, they dont answer the phone, and pass the buck to someone else
Good prices but dislike the way their auto pay works
Great prices great coverage
Fred Loya,Do you really care for Seniors? I believe you do! Thanks a whole lot!
Absolutely terrible customer service. Associates at this location are incredibly rude. Don’t recommend using it. Putrid experience.
Extremely bad service. Every person working there tells you a different thing. Worst experience ever
Treat you like you’re the most important client they have Everytime
Always a good experience with Fred loya
Good company I haven’t had any issue with them
Great prices 👍. Great customer service for all your insurance needs. …
So glad I am no longer with this group…rip off artists I think…always expensive…and raise prices with no notice
Use them for my insurance. I’ve have them and still do for more than 10 years and still going. Not one problem with them
The rates are un Real, they keep on changing whatever they quote over the phone, because once you are in any branch, you end up paying a lot more.
Eh can’t give them a good rating considering they just raised my ins for no reason. Im looking elsewhere and will switch soon.
Trying to summit a clam because one of your customers hit us and they kept hang up on us.
I have been with them for about a year for auto insurance. Good company.
great people especially uri
Michelle gonzalez and Anel Contreras will being hearing from my attorney when I just got off the phone and you plain lied to me saying you talked to my witness claiming me at fault.
They are low down, no good, evasive, untruthful, and will do their best to put you and not their client at fault. You can never reach the agent either. Sham of a place. Do better.
They’re really cheap , but in the moment of truth , it’s really worse insurance really really BAD service, highly NOT recommend
For some one that likes to sit all day behind a computer. Hours are good for parents and benefits are good. The only thing that I didn’t like was micro managing.
It’s good insurance agency, they insure unlicensed drivers a do sr22s. They charge a bit more than average and only cover the southwestern states from Texas to Cali.
My car was hit by a Fred Loya client on 4-27-2018 and I have still not received my check to fix my car. I asked Carolina Villalobos, the Claim Representative, about sending my check to me in a fashion that will allow it to have a tracking …
They’re very unprofessional , when you trying to.get claim resolve , but i guess , when you pay cheap, you get cheap service , I don’t recommend please get good insurance
Switched my car from nissat to a fiat. The peeps at fred loya switched my coverage and got me out in 15 min. P.s. i wish not all the agents had to stand up and say hi. I always feel bad making the wholee room stand up, but appreciate tue gesture . thanks for my insurance
Wow, 1st my insurance went up about 20.00. I called, the girl said, we had a company increase., ok. 2nd. I had to pay this month on a credit card, usually it come directly out of my bank account. I paid a day before it was drafted. 3 …
Fred loya is very unprofessional ! Even their very own coorperate office,they cancelled my insurance because their website was DOWN (mind you all i have screenshots of their website being down)i explained to them that i wasnt able to make …
Poor excuse for an insurance company. They might accept liability but will drag their feet through the claims process and ultimately you will pay for it in the end. After a month of no resolution and my car just sitting in a shop waiting on …
We have had Fred Loya for the past seven years. We went to add a vehicle that we purchase. It took 2.5 hours to insure our vehicle. It took longer in the insurance company then dealership and bank. The office closed at 2 pm, and I was still there. I saw customers leave. It was a horrible experience. On Sept.15
On 03/17/2021, I was hit by a car insured by Fred Loya Insurance. The driver was driving illegally without a US driver’s license, only a Mexican passport. We were both driving along a 3-lane road–I was in the left-most lane and she was in …
not recommended at all. Worse place. Employees are not even friendly n manager is stuck up n excuses. I took my car n they say I had hail damage. Bunch of lies. It was. New car
This is the worse insurance company to deal with. Luckily, I do not insure with them but unfortunately someone who uses them backed up into my parked vehicle so now I am stuck dealing with this fraudulent company. Firstly they never respond …
VERY GOOD PRICE ON FULL COVERAGE ON MY DODGE CHARGER RT FOUR DOOR SPORTS CAR FOR BEING A V8 HEMI OTHERS WANTED $400 and LOYA JUST GOT ME AT THE SPOT $190 TO START POLICY
Worst insurance ever. I was in an accident almost 3 months ago, that was in no way my fault and I had been paying full coverage since I got my vehicle, and it was just a complete waste of money. 3 months and I have not had any information …
Fred Loya is a scam! Manuel Rangel the adjuster denied my claim because his policy holder which had a canceled driver’s license did not make a report and he can not go by the police report I submitted. They are a bunch of scared employees …
I have to prove my odometer reading so I called the company to find out what time they close. They said at 6 PM. I get off work early and go there I arrive at approximately 5:30 PM and the office is closed. I called corporate office …
I went into the Baytown office on Baker Rd and I Cancelled my insurance with Fred Loya on the 17th of August and the worker told me that they were going to take $183.58 out of my account because because I came into the office to late and …