My home was broken into and things on the outside of my home were terrorized and ruined, Lordon was very helpful and had my lead from the sprinklers replaced and my sprinkler head fixed.
I never had a bad experience with Lordon and every time I requested for something I usually have it right away. They are the best management company I have worked direct with.
ABSOLUTELY AWEFUL! I am a Real Estate Broker and deal with HOA Management Companies on a daily basis throughout California and Nevada and this one takes the cake as absolute worst!
I had at tree fall on my car, so I contacted Lordon and they got the landscaper out right away, then they submitted a claim and everything was taken care of with no hassle, thanks Lordon!
Not good service from the main Lordon admin and really bad service by Vanessa, assistant property mgr for Glenoaks HOA.. I’d like to give less than one ⭐
They are in charge of the HOA for Cimarron Oaks IV, they are constantly harrassing us with letters, The discrimiation to the point or family is looking into hiring a lawyer.
Lordon Management Has been representing the Retreat Corona HOA and the senior manager on the account is Josephine Perez. Her inability to management and lead the HOA Board Members has caused various unethical practices in the form of …
Service has been very poor at best. Getting information from this company seems to be like pulling teeth. I live in a community that has gate access and we pay to have this feature. It is always down and in need of maintenance. It serves us right to have a company manage a property from so far away.
On October 9th Darelyn Kaufman at 11am came pounding on my Garage door were my Daughter and I where talking she said we were being very Loud tell me how can I be louder if there are Roofers working across from my Condo. …
Lordon has to be the worst HOA management company I have ever encountered. They do not follow the law and gives zero support to HOA members. Let them manage and you will go broke.
I really appreciate how professional they have been with me thus far. They have handled everything I’ve called about in such a timely manner, I was truly impressed. Donalea was so nice and really helpful when I spoke to her. I have a hard …
There is not another property management company that will try as hard as Lordon Management to solve problems. Property management is difficult because they deal with angry people all day every day that need help. Audrey and Donalea are amazing, but really the whole team is very caring.
Trying to reach anyone here is the worst, you leave messages they don’t return calls. Last night the so called Security company they contracted to monitor our property was assaulting his girlfriend while driving through our complex??? I’ve …
Wow. I can not believe Brittany at London even has a job in customer service. I have never been hung up on in my face. My 1st experience was to ask about the elevator which has been broken for a year then it was In regards to the filthy …
The good reviews are difficult to believe. They really are near worthless. They don’t return calls. It’s difficult to get through to anyone who can answer your questions. If you’re able to get anyone, and ask a question; it’s like they …
The team members try to blame home owners for the mistakes of the board members and charge fees for having something at the patio. They don’t fix anything at all during water leaking pipes outside. They don’t care if home owners have to pay $1,000 water bills.
I really can’t say anything positive about them. Every maintenance issue (no matter how small) takes at least three phone calls and three weeks to accomplish. Their responses are often flip and dismissive. Follow-through is nonexistent …
They never pick up there phone or respond. Just wanted their list of plumbers, but from the reviews is sounds like their plumbers are overpriced. No thanks.
Horrible experice with the entire company. They have been unresponsive and they have no sense of responsibility to their clients. Our HOA dispute has been lingering for almost a year and as a reslut of their mismanagemnt has cost us tens of …
Horrible member services. It’s been 2 years now, and services are getting worse the more comfortable Lordon is getting. I have worked with the Covina locations VP, and the Hillcrest location. Both do not return emails and wait untill you …
If you are thinking about using this company, don’t.
I went to pick up some keys at an arranged appointment. My items weren’t ready, the girl I was supposed to speak to wasn’t available. …
They have zero regards for their clients. No one answers the phone and their website is blocked so that no ones sends a request. Wasted my time filling out a request when no matter what robot avoidance code you enter, it rejects your …
As a board member I sometimes interface with Lordon Management’s staff, in various departments, several times daily.
I have found the staff of some departments to be exceptional, and in others …
Olivia at the front desk offers pleasing customer service as compared to previous staff.
Property manager Delana Lopez is always accommodating and always answers her phone, and provides great customer service.
This is near highway robbery. This “management company” keeps upping the HOA with less than nothing to show for it. They do not uphold any of the posted parking rules; the only thing they manage is some minor gardening and yet they’re …
Worst Management Company…they cant take payments online ( even after setting up autopay for several months) and then send late payment fees notices. They are not available anytime to contact. Such a useless people
These people are rude.
There was some confusion on a scheduled project for my unit. I called and was directed to the person in charge of the project and basically got chewed out. I …
One of the the worst management ever they dont even get back to you for some stuff the leave you hanging the people who workd there are racist especially the security guy
This management company is a complete joke! Nothing but headaches looking to sell my property just to get away from these people. Cant answer phone calls, wont respond to emails, cant get a crew out to do proper maintenance to our complex.
Great people
Great people
Chelia worst professional service ever
They never answer your call
Very helpful customer service
Very prompt in service and friendly as well.
THESE PEOPLE DISCRIMINATE AGAINST PEOPLE OF COLOR AND RENTERS! BEWARE!
******* The best! Needed a file rushed and Lordon was willing to help me! thank you
Stuff is a little outdated. Customer service has improved though.
the receptionist and other people that work here are rude as hell do you not give them business.
Jennifer is very knowledgeable. Customer service is superior! Overall great experience.
My home was broken into and things on the outside of my home were terrorized and ruined, Lordon was very helpful and had my lead from the sprinklers replaced and my sprinkler head fixed.
Really quick with addressing a sprinkler problem… Pretty impressed.
Great team work. I came to pick up my parking permit and the receptionist already had my address from the assistant
I never had a bad experience with Lordon and every time I requested for something I usually have it right away. They are the best management company I have worked direct with.
Jennifer is very responsive property manager. She answered email very promptly and address our concern quickly.
Yes..very prompt maintenance…attentive and most curteous, I’ll be happy to report same during Covid 19.
ABSOLUTELY AWEFUL! I am a Real Estate Broker and deal with HOA Management Companies on a daily basis throughout California and Nevada and this one takes the cake as absolute worst!
I had at tree fall on my car, so I contacted Lordon and they got the landscaper out right away, then they submitted a claim and everything was taken care of with no hassle, thanks Lordon!
Not good service from the main Lordon admin and really bad service by Vanessa, assistant property mgr for Glenoaks HOA.. I’d like to give less than one ⭐
They are in charge of the HOA for Cimarron Oaks IV, they are constantly harrassing us with letters, The discrimiation to the point or family is looking into hiring a lawyer.
Lordon Management Has been representing the Retreat Corona HOA and the senior manager on the account is Josephine Perez. Her inability to management and lead the HOA Board Members has caused various unethical practices in the form of …
Service has been very poor at best. Getting information from this company seems to be like pulling teeth. I live in a community that has gate access and we pay to have this feature. It is always down and in need of maintenance. It serves us right to have a company manage a property from so far away.
On October 9th Darelyn Kaufman at 11am came pounding on my Garage door were my Daughter and I where talking she said we were being very Loud tell me how can I be louder if there are Roofers working across from my Condo. …
Lordon has to be the worst HOA management company I have ever encountered. They do not follow the law and gives zero support to HOA members. Let them manage and you will go broke.
I really appreciate how professional they have been with me thus far. They have handled everything I’ve called about in such a timely manner, I was truly impressed. Donalea was so nice and really helpful when I spoke to her. I have a hard …
There is not another property management company that will try as hard as Lordon Management to solve problems. Property management is difficult because they deal with angry people all day every day that need help. Audrey and Donalea are amazing, but really the whole team is very caring.
Trying to reach anyone here is the worst, you leave messages they don’t return calls. Last night the so called Security company they contracted to monitor our property was assaulting his girlfriend while driving through our complex??? I’ve …
Wow. I can not believe Brittany at London even has a job in customer service. I have never been hung up on in my face. My 1st experience was to ask about the elevator which has been broken for a year then it was In regards to the filthy …
The good reviews are difficult to believe. They really are near worthless. They don’t return calls. It’s difficult to get through to anyone who can answer your questions. If you’re able to get anyone, and ask a question; it’s like they …
The team members try to blame home owners for the mistakes of the board members and charge fees for having something at the patio. They don’t fix anything at all during water leaking pipes outside. They don’t care if home owners have to pay $1,000 water bills.
I really can’t say anything positive about them. Every maintenance issue (no matter how small) takes at least three phone calls and three weeks to accomplish. Their responses are often flip and dismissive. Follow-through is nonexistent …
Let a plumber into my place without my knowledge or consent, then charge me for a high service call bill that I didn’t call for in the first place.
They never pick up there phone or respond. Just wanted their list of plumbers, but from the reviews is sounds like their plumbers are overpriced. No thanks.
Horrible experice with the entire company. They have been unresponsive and they have no sense of responsibility to their clients. Our HOA dispute has been lingering for almost a year and as a reslut of their mismanagemnt has cost us tens of …
Horrible member services. It’s been 2 years now, and services are getting worse the more comfortable Lordon is getting. I have worked with the Covina locations VP, and the Hillcrest location. Both do not return emails and wait untill you …
If you are thinking about using this company, don’t.
I went to pick up some keys at an arranged appointment. My items weren’t ready, the girl I was supposed to speak to wasn’t available. …
They have zero regards for their clients. No one answers the phone and their website is blocked so that no ones sends a request. Wasted my time filling out a request when no matter what robot avoidance code you enter, it rejects your …
As a board member I sometimes interface with Lordon Management’s staff, in various departments, several times daily.
I have found the staff of some departments to be exceptional, and in others …
Olivia at the front desk offers pleasing customer service as compared to previous staff.
Property manager Delana Lopez is always accommodating and always answers her phone, and provides great customer service.
This is near highway robbery. This “management company” keeps upping the HOA with less than nothing to show for it. They do not uphold any of the posted parking rules; the only thing they manage is some minor gardening and yet they’re …
Worst Management Company…they cant take payments online ( even after setting up autopay for several months) and then send late payment fees notices. They are not available anytime to contact. Such a useless people
These people are rude.
There was some confusion on a scheduled project for my unit. I called and was directed to the person in charge of the project and basically got chewed out. I …
Stop using this company. I will follow up with my lawyer and complaint to this awful company. I reside from Countrywood Village West. …
One of the the worst management ever they dont even get back to you for some stuff the leave you hanging the people who workd there are racist especially the security guy
This management company is a complete joke! Nothing but headaches looking to sell my property just to get away from these people. Cant answer phone calls, wont respond to emails, cant get a crew out to do proper maintenance to our complex.