Luna Medical, Inc. is the most transparent national provider to explain in detail a patient’s insurance and any out of pocket expenses. We will … See more
Read MoreThursday | 8AM to 4PM |
Friday | 8AM to 4PM |
Saturday | Closed |
Sunday | Closed |
Monday | 8AM to 4PM |
Tuesday | 8AM to 4PM |
Wednesday | 8AM to 4PM |
1057 W Grand Ave Ste 1, Chicago, IL 60642
Customer Service is top notch. Very rare these days.
Staff is rude especially Olga who works in customer service terrible stay away from these people
The most responsive and helpful company I’ve dealt with. Thorough knowledge of the products and ways to comply with iinsurance coverage and get what I need. Reps are really, nice.
I would like to thank Luna Medical for being very helpful. My case worker Kat is very sweet a she had made sure that I was able to get the right compression sleeves and gatulets that fit really good. Thanks!
Found Luna Medical through my insurance. The staff is friendly and professional. They helped introduce me to products I would’ve never considered using to help fight my lymphedema. Thanks for the help, I look forward to my next purchase.
Very helpful staff! I sent my info for verification and they got back to me right away to help me order. Product came in 2 days! They are courteous, professional and knowledgeable.
My mom is a 75 year old cancer patient, breast, stage 4. I am her caregiver, I schedule and take her to appointments and help her navigate this journey through cancer. Eight weeks ago my mom’s lymphedema went from minor to severe. We …
We are an Occupational Therapy Office and have been using LUNA for years to order products for our patients. They are very easy to communicate with and are very efficient. We’ve had problems getting insurance reimbursement when we …
I have been getting my lymphedema garments from Luna for years. Customer service is always very helpful with my needs. Quick response time to my emails and phones.
My therapist has sent email. I have called and received promise of a return call the same day with an answer needed from the ordering department – none was received. I have called and left a voicemail. Mine is a custom garment — my credit …