LUSO Federal Credit Union operates branches in Ludlow, MA and Wilbraham, MA. View location details, contact information, and find an ATM near … See more
Very Professional Banking service,employees very helpful.I have been a member for 8 years.Should you be looking for a place to bank at choose Lusco Credit Union!!!!!! Thank you for all the wonderful service!!! …
When I was about to buy a house in Springfield, I contacted my bank (where my parents had also banked for decades) and they put me off despite my good credit rating and the many years my parents had banked with them. I was shocked: they …
I Never ever received a loan despite the various times I applied. I had 4 loans with pioneer valley credit union in springfield and i was never late and all of them were paid on time. Recently I deposited a check from one of my banks to …
Its 2020 and this bank has one of the worst online banking presence I’ve ever seen and dealt with. It was difficult and confusing to set up an account and handle any transactions online. The features this bank offers is elementary at best. …
I love the people who work here and the personalized service but some processes need major improvement. It currently takes 24+ hours to authorize increases on a debit card (after going into the branch to request the increase) – makes it …
This is the absolutely worst bank I have ever done business with. They are disorganized and have very poor customer service both with their personal and business banking areas. Gathering information from them has been consistently difficult on several occasions. Doing business with this bank is not recommended.
Very kind and friendly employees, thanks for all you do in the community, especially in the schools.
really difficult staff. shouldnt have so much difficulty moving money
Great customer service. Friendly staff. All around hands down the best lender I have ever used!
Thanks to Luso and especially Mike Dias for the great customer service! He was so kind!! 5/5!!
Bait and switch. Be careful of Mortgage promises. We used Alden Credit Union much better rate!
Very Professional Banking service,employees very helpful.I have been a member for 8 years.Should you be looking for a place to bank at choose Lusco Credit Union!!!!!! Thank you for all the wonderful service!!! …
When I was about to buy a house in Springfield, I contacted my bank (where my parents had also banked for decades) and they put me off despite my good credit rating and the many years my parents had banked with them. I was shocked: they …
I Never ever received a loan despite the various times I applied. I had 4 loans with pioneer valley credit union in springfield and i was never late and all of them were paid on time. Recently I deposited a check from one of my banks to …
Its 2020 and this bank has one of the worst online banking presence I’ve ever seen and dealt with. It was difficult and confusing to set up an account and handle any transactions online. The features this bank offers is elementary at best. …
I love the people who work here and the personalized service but some processes need major improvement. It currently takes 24+ hours to authorize increases on a debit card (after going into the branch to request the increase) – makes it …
This is the absolutely worst bank I have ever done business with. They are disorganized and have very poor customer service both with their personal and business banking areas. Gathering information from them has been consistently difficult on several occasions. Doing business with this bank is not recommended.