Welcome to Mad River Community Hospital We all want to live a long, happy life that we can celebrate and enjoy. We have a Hospital and Clinic that offers a Full spectrum of Health care needs. Also a Occupational and Rehabilitation Services. We have a 78 bed trauma registered, acute care Medical Facility. We are locally owned, independently operated and we are committed to providing the best care for our patients. We are the only Hospital with a fully functioning 2 acre on site garden with produce serving the patients and staff.
| Sunday Open 24 hours Monday Open 24 hours Tuesday Open 24 hours Wednesday Open 24 hours Thursday Open 24 hours Friday Open 24 hours Saturday Open 24 hours |
3800 Janes Rd, Arcata, CA 95521
Gramzie hit her head
Great customer service !
slow understaffed but really nice.
Dr was nice and nurses were nice to
MRI department is on point.
Worst hospital I’ve ever been from a to b this place sucks
These guys are pretty disorganized, but they did save my life.
Typical for a small hospital. They seem to be competent.
They charge over $2000 for just a few stitches, which is ridiculous.
Imagine wasting your time and money going to med school only to become an incompetent doctor.
Helped promptly, treated with respect. Everything up to date, clean and orderly.
Awesome hospital. Doctors and staff were very nice. Solid care.
Very nice people, good food…there bord my granddaughter
They communicate very well compared with larger hospitals in the area
Visited ER in July 2018 and I am still receiving bills!! This is BS
I got my leg broke in July and spent the best week hospital stay.
The nursing staff is top notch. The rest of my experience left something to be desired.
Kind and caring staff did everything they could to make us comfortable and dealt with our child’s emergency efficiently and professionally.
Small local hospital with helpful staff. Garden fresh food. Many quality services and physicians.
charged 2500 dollars for a 10 minute examination and discharge with anti nausea perscription. Absolutely ridiculous, do not go here.
Misdiagnosed my sons rash and he actually had hand -foot- mouth. Spent all about 20 seconds looking at his rash 😩 …
Dont go to the ER unless you have good insurance. I was billed by the dr and the hospital, $3000 visit to be told I had bronchitis.
Love the effectiveness of the Mad River Express care . Very short wait times and the Doctors are very good and caring about people. Good experience for me.Thank you.
5.5 hr wait for ER visit tonight. Ridiculous
In my Mother Marilyn’s last days they did a pretty good job on taking care of her. I give them 4 stars!
A bit of a different type of emergency department set up but I found them to be knowledgeable, efficient & quite caring. 100% better than other area hospitals by far!
I don’t know what’s happened to this hospital! It’s really gone down the tubes ! Or a major lack of communication!!!!
Medieval medicine. Shold have it’s license reviewed. Emergency department arrogant and unhelpful. I strongly recommend that if you have a medical issue go ANYWHERE ELSE!!!
never go here, anyone who lives in Arcata or has been here knows it’s the worst hospital ever.
If I could do zero stars I would. How is this hospital even allowed to be open. Everyone I know tells me about there terrible experiences here
Hugely unorganized. Unfriendly staff. Almost impossible to reach the right person on the phone.
I’d rather die than go back to their emergency room.
They have literally saved my life twice.
I was turned away from St Joe’s because they thought I was an addict looking for …
Same as the comment three month ago. Was at er 10 years ago they did nothing for me in er but shood me away too. STEPHEN CLARK was the worst, meanest doctor i have ever met. Stay away from him. I cant believe that Mad river has not gotten any better than they were 10 years ago.
Horrible won’t feed you but the nurses look like they eating all the food in the place, real big uns
If you have to go here. And I mean have to…. then this might be a good place other wise if you know your going to live for a least a few more hours, go anywhere but here. In fact if you have to go here because its the only place you can …
None of the workers under the building seem to be in sync. The place is ran individually by everyworker. I you ask two diffrent nurses or representates the same question and recieved two completely different answers. The environment is …
Been here for hours. Ended up having to go to the bathroom. They had hooked me up to the monitor. It’s been going off for a long time now. If I really did flat line I’d be dead for awhile now. This place seems kinda bad
Do not let your family go to this hospital!!! They are unethical, rude, fugly, and your family member will probably end up need 2 other surgeries to fix the their botch work like I did.
Worst hospital I have ever been to. Waited 2 hours for the er and they never even saw me in the er. I saw a doctor for about 3 minutes before he shoo’d me out without running any tests. If you have anything seriously wrong with you, make the drive to Eureka or fortuna. Mad River won’t do anything for you.
Wife had a concerning issue, was able to get the on call OB doc after hours on the phone within 5 minutes. I heard the conversation, the provider was excellent on the phone. Everyone there is very professional and caring. Thank you!!
A new nursing mother who has to leave her child at home with a sitter should not have to wait 8 hours in the emergency room to be seen for a painful abscess. This is terrible care.
Wow
This place for a medical institution was absolutely awesome
I won’t go into detail on the negative point but know this …
Aside from my experience 35 years ago when I gave birth to my twin sons, we have always had good experiences at the hospital! They were very kind to my Mother during her final days.
had 3rd degree burns and never received any medical attention after 4 hours of waiting.
The birth center is full of wonderful women helping moms bring baby’s into this world. So grateful for everyone who helped us with labor, the delivery and check ups over the two days we were there.
Came to ER very sick and had to stay for three weeks, the staff here took very good care of me and the facility was clean and best of all the food was not aweful. I would come here over st. Joes for the fact that the staff here where much …
There needs to be two reviews here, a five-star review for the nursing staff. They were compassionate, sensitive to the indignities inherent in the procedure I was having, and they took outstanding care of me. …
Been waiting for four hours for my friend to go in and the nurses are rude when I ask questions as to why every other person who might I add was white has been seen in less than twenty minutes but not my friend. She has been crying and in …
My mother was transported to this hospital, where she died. I was denied my right to see my mother, even after showing propper identification proving relation, including my birth certificate from Mad River Community Hospital. After filing a …
Do not trust the emergency room Dr. My husband would be dead today if it wasn’t for the V A. He was missed diagnosed. He was flown out of St.Jo’s 2 days later. Not for C O P D but a COLLAPSED HEART valve. No stars for the E.R. The …
Very kind and dedicated staff. I had my first colonoscopy here today and I was treated with respect and care. I’m sad to hear some other people did not experience the same.
I don’t recommend this hospital, rude nurses, poor slow service. I had a friend of the family’s son who died at this hospital due to poor And under educated care so when the mom of the son was in a car accident the ambulance was going to …
I had an allergic reaction to penicillin and my lip had swelled up, so I went to Mad River emergency for care. They offered me a Benedryl, but I had taken one before leaving home, then they attempted to give me intravenous steroids to …
I was admitted around 9 pm on a Sunday night. The male nurse blew out two veins in my right arm after I told him my left arm was the arm most commonly used. He told me it was closer to the IV machine. I dripped blood on the bed, my gown, …
Went to them Friday the 12th, had ultra sound done to look for broken ribs or bleeding liver, said the results would be in Tuesday to our doctor. Called doctors office Tuesday, Wednesday and Thursday morning before calling hospital and …
I had an amazing experience with Mariel Bosserman, NP, until I called the clinic one day and found out that she was laid off. I was shocked and then angry. Why in the world would Mad River lay off such a dedicated and exceptional …
Our daughter was very sick and in a bad state when she arrived in ER. Their staff worked diligently to stabilize her until she could be transferred out to an ICU. They provided the best care under the resources they had. Thank you …
I recently went to the hospital for a foot problem. The nurse saw me and I went to the waiting room to wait as there were sicker people who needed to be seen. What I witnessed then was a collection of incredibly entitled, whining people …
My over night visit so far has been good… much better than my last over night visit at st Joseph. Dr. Cook from the ER was Awesome She was very helpful and caring to the situation at hand. ICU staff were great! …
Worst hospital in existence. Emergency room wait time in excess of at least 6 hours each time, the billing department is terrible, and they misdiagnosed a broken wrist telling me it was my elbow. …
They made treating a serious injury into a somewhat pleasant experience. Everyone was super friendly and made me feel much safer. Most importantly they were the only hospital open at 8:00, so who knows where I’d be if I just waited until …
My daughter went into ER on Wednesday. She was diagnosed with Mono with an Enlarged Spleen. she was treated and released with instructions to rest. She was given a do not return to work for the remainder if the week note from the Doctor. …
This hospital is a danger to society. I was left in an unstaffed ER waiting room for 4 hours (not a single patient waiting ahead of me) in life threaten condition. The same thing happened to my grandma with an open head wound. We stressed …
My expecting wife called ahead looking for an ultra sound quote. She explained we didn’t have insurance and that we would pay cash at the time of the visit.. They told her they would give her a discount if paying cash which would make the …
NOT THE DESTINATION FOR AN EMERGENCY This hospital had my mother in the hallway for a very long time with extreme abdominal pain. Went to st.Joes and they saw my mom in about 15 -20 minutes. Staff was on it, got her chart up and everything quick as hell.
I have visited here 3 times since living in arcata for 2 months on vacation. My primary care doctors are in los angelus and Medford Oregon I have 2 severe illnesses that cause massive amounts of pain and neurological issues along with …
I spent one week at Mad River Hospital, after Colorectal Cancer Surgery, and this is one of the best experiences I have ever had in any hospital. Everyone was super friendly and treated me with ultra care, friendliness and dare I say it, …
I went in around 3 am due to puking and intense gut pain. Around 4, i was given 2 shots of morhpine to help with the pain. I was NEVER asked if I had any issues with it or even what kind of pain killers I’ve used in the past. I hate taking …
My experiences with this hospital have been direspectful, unethical, and frankly immoral at best. Nurses and doctors have disregarded the safety of staff around them, food staff has been neglected and underpaid, under-resourced and …
Just went to get X-Rays from two different doctors-hips and knees. I chose to walk-in instead of schedule an appointment. I left my house (7min drive) at 1:05 and was back in my car at 1:40. Michelle at Admitting was quick, professional …
Went to the E R, was in incredible pain, the doctor asked what I’m trying to get out of this visit, I said “i want to be in less pain” the doctor said “We don’t treat pain here”
Worst emergency room I’ve ever been to. Doctors got their license out of a cracker jack box.
Their grounds keeper Alex Skidmore is the most disgusting person I have ever dealt with. He should be fired immediately. Never allow your children or anyone to attend this community hospital. He will prey on them.
I give it no stars. Absolutely the worst experience and almost deadly! Dr Yost was a complete a..hole. was in extreme pain and he said” what to you want me to do”. No tests or x-rays. An $1800. Bill …
The staff is fantastic, but the administration, sadly, is the weak link. They don’t support anything in the community and have very little public ‘face’; they could use some good PR! But the staff is dedicated and kind. I had a very bad …
My wife Nicole was taken to this hospital and they probably saved her life! She said they were the best team she could have had in her situation. They gave her excellent care and I thank them for taking such good care of my wife!
Worst experience at an ER EVER! I am extremely ill and was there just to put a gown on and have Dr Luu tell me he couldn’t help me. He was extremely rude and dismissive and should be fired based on how many patients have had so many …
I’m never going back to Mad River. If you can go to another hospital go there. If Mad River is your only option I’m sorry. Expect wait times to be long. I waited over 4 hours in pain laying on the ER gurney in the middle of the night-early …
Had a 4 day stay here when I had a bowel obstruction. I was treated with care, the nurses kept me in high spirits, and I felt very looked after. Competent staff and comfortable rooms. The emergency room can be a little slow but overall, my …
I suffered bias abuses from the Obstetrician-Gynecologists Dept and Administrators of all White all female Karens about things I had no idea but they even tried to aggress on me sign away my rights, I suffered. The place traumatized, I suffered.
I went to the birthing center I felt so unwelcomed I don’t believe they deserve the best birthing center award by far . They were rude ,so I walked out i cried when I was outside it was a gut punch feeling . But I will never go there again nor do I recommend it to anyone.
Don’t come here if you have a advance healthcare directive because they won’t honor it it doesn’t matter whether the patient can speak or not or whether they can coherently communicate they won’t honor a advanced healthcare directive which …
Don’t get sick cuz then you’ll have to wait for hours and might not even get seen. Waited for 8 hours and saw many sick people just get up and leave for another hospital because the wait is so long. Staffing shortages and overpopulation of …
Honestly this is the hospital I go to when I HAVE to go they are better then st Joe’s who turned me away while I was having a pulmonary embolism however
I was there 2 days ago I was trying to see labor and deliver due to my ob saying …
5 stitches cost $5,000. I cut my hand at night after the urgent cares in the area had closed and I was worried that waiting until the morning to go to urgent care might cause infection/further damage. If I had known it would cost this much …
Nobody ever answers the phone, and when you go to see anyone it feels like you’re a burden and they want you out of there as soon as possible. …
I went there on Tuesday because I suffer from cyclical vomiting syndrome and I was in bad shape. Whole body was cramped, I had the chills, I threw up 5 different times waiting for my call. Lead Nurse Keith is probable the rudest health care …
I’ve had to take my son to the ER here twice and my daughter once. The first time my son had split his forehead open. We drove for an hour and then checked into emergency. We went into triage and the nurse could see he was hurt but in …
Went to the ER feeling terrible, missed work that day so I asked for a doctors note, doctor accused me of going to the hospital to get out of work and did not give me a doctors note.
I’m really impressed. Went in today to have an endoscopy. The medical staff were all very warm and professional. The hospital itself is small, and old, but, it’s very clean. I worked in medical when I was in the Air Force. I’m very …
Terrible experience. Got in a car accident and after many different test, CTs, and and X-ray, they claimed i had a foot sprain when i couldn’t even walk out on my own. This led to me having my partner drive me all the way to central CA to …
The worst hospital ever. Sitting outside over 4 hours while my son is actively bleeding and they keep taking people that has showed up after us that wasn’t bleeding at all. I guess an ear infection is a higher priority then someone that is …
Brought my partner here after her accident. Her bill was sent to collections due to the hospitals financial staff, Deborah in particular, not returning any calls, despite payments having been made on time. Feels like they’re trying to take …
Check any room before you get undressed or before you child undresses. There was a camera in a room where my child changed into a hospital gown
My wife, a healthy 30 year old came to the ER due to sever chest pains. She was triaged and then left to sit for 5 hours with minimal communication “We’re really busy today.” At that point we decided that she would be left to die here and …
The doctors, lactation consultant, and nurses at the Birth Center are absolutely exceptional. Despite Covid restrictions, they ensured my baby was born safe and healthy and got me through many, many long hours of labor, with wise advice and …
Check any room they tell you to undress in, especially if you have minor children. Camera located in room my daughter got changed in. EKG requires getting into a gown
Don’t bother going to this hospital it’s a joke just take the extra time to go to St Joe’s this place shouldn’t even be in business our primary care physician couldn’t believe what they said or how they did absolutely nothing and they get away with this stuff if I could if leave zero stars
Do not go to this ER. Nobody asks what is wrong with you upon arrival and you wait on a folding chair OUTSIDE of a locked door! There is no triage to get the sickest patients in first. I was in excruciating pain for hours and nothing was done.
I like this hospital so much. Sometimes they are short staffed, but always friendly. It’s like shopping local for your health care. Thanks to the whole crew!
Went to this hospital on worker’s comp due to a head injury, suspected to be a concussion as I was nausious, had a headache, blurry vision, extremely tired, and dizzy. I waited 5 hours just for the doctor to come in for a 2 minute check up …
I had my baby here at the end of October 2021. What should have been a peaceful birth was made into a horrific experience. No communication from the doctor (Oliver Puttler), and he PULLED my placenta out instead of letting it come …
My brother is in ICU..with a day or 2 to live. Even though he was switched to comfort measures this morning, they still will not allow his family to visit…only the 2 people who visited him first, as the 2 visitor rule is for the entire …
Horrible birthing experience, wish I could leave negative 3 stars. Delivered my baby in the birthing center and the nurses were constantly telling me how “packed” they were with 4 other moms coming in to deliver at the same time as me, all …
My friend had a severed thumb, and the doctor looked him dead in the eye when he asked why he wasn’t admitted after a half hour of waiting and replied “No one ever died from a severed thumb. He’ll be fine” and left us to wait. They wouldn’t …
The hospital is very unprofessional. They don’t take responsibility for their mistakes and try to bill insurance for more than what they should because of mishandling. They don’t know what they are doing, medically and or with billing.
I am giving 3 stars for past experience, however would have been 5 stars before today.
Dr. Loo is unwilling to listen to patient history or needs. I have allergy to …
My experience with Mad River Hospital has been nothing but wonderful. I had a same day surgery yesterday, and the staff were the most kind, compassionate, and professional people I’ve ever experienced in the medical field. Dr. Hackett was …
Incredible Hospital with caring staff … of course, overworked, welcome to todays Healthcare. As a retired nurse, receiving care as an inpatient upon several occasions I can personally attest to the fact this Hospital and staff literally saved my life. Alert and responsive from all Departments including diligent House Keepers.
If it weren’t easy to mistake Mad River Hospital as Mad River Emergency Room, I’m certain they’d have a higher rating. Dr **** from the 6 Rivers Surgical Group came in on his day off to relieve me of serious pain, despite my ER doctor …
Thankfully, my husband was admitted to the ER via ambulance. Other patients arriving on their own were left outside in the cold and occasional rain for significant amounts of time without being seen. Since I had to wait outside the ER …
Was in for a same day surgery and everyone involved was so wonderful to be around. And very comforting and supportive. 10/10. And they’ve answered all of my follow up questions and even called to check on me today. Wonderful staff. And such a quiet environment compared to the other local hospitals.
Due to the pandemic the hospital is not fully staffed yet.
The directional signage could be beefed up a bit and could be better.
There is plenty of parking. …
I went to ER at midnight with severe pain. they were nice enough to give me a spot in a corner of a room that looked like an abandoned bomb shelter. (?!) mostly males but thankfully one female staff was there, helped me be more comfortable …
In the ER they took excellent and respectful care of me and diagnosed and treated me correctly. A no frills facility except for an excellent tall doctor and 2 excellent nurses. Gave me important info for preventative care. Got my IV in …