Main Street Bank (MA)

Main Street Bank

At Main Street Bank, we’re a local bank with consumer and business deposit, loan and cash management solutions, serving MA and NH communities. See more

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Main Street Bank (MA) Contact Details

Main Street Bank (MA) Reviews ( 80 )

  1. I would like to especially thank Inna Voloshina for all of the help and guidance on this matter. Marlboro Bank is the Best of the best. Thank you Jerry Donovan

  2. I have been working with this bank for several years and they provide exceptional customer service and take care of every need. I highly recommend utilizing them for any financial need that you have.

  3. Chris Berglund and his support staff provided personalized service to me as I navigated the application for the Payroll Protection Program loan. Thank you for your help during this difficult time.

  4. I have been a happy customer for over 50years. But that changed when I ordered new checks and they never showed up. An inquiry showed that the printing Co. had mailed them. The bank insisted i pay 32 bucks for a stop payment order or I …

  5. A++ to the Cash Management Group at Main Street Bank. They are always available and willing to help. Thank You to Jeanne Kleinknecht , Laurie Poutry and Jennifer Berube for all your support

  6. Main Street and especially Deborah Campbell DeVries where great in helping me apply and get approved for my SBA loan. Its a big bank with the feel of local family friendly bank!

  7. As banks go, Main St is mediocre at best. I think someone forgot to look at a calendar while designing their website. “Archaic” is the first word that comes to mind. “Untested“ is the second. …

  8. Inna went above and beyond to give us the service we needed during a trying time. She made a painful process as easy as she could for us. And she stayed late on a Saturday to make sure the job was done correctly.

  9. I had to wire money internationally – which in the US is always a hassle. The process was great, the staff fantastic, helpful, patient, and very kind. In the end the money arrived quickly. I recommend them to anyone.

  10. I have been banking at Marlborough Savings Bank since I was a child and my parents started a passbook savings account for me. Now I am a business owner and the bank has grown with me throughout the years as my needs have grown. I typically …

  11. Let me start by saying every aspect of the bank deserves a 5 star rating except one. I have been banking there for 17 years and have nothing but praise for the staff and the service provided. That said I would advise people to never do a …

  12. Jenn, Lauri, and Jeanne in the Cash Management Department are absolutely amazing. They helped our company through this difficult time with COVID-19 and we are forever grateful for their dedication to service. Thank you all so much.

  13. When you look to work with a financial institution, what you’re really looking for is a partner, a partner in your business who works to ensure your success. Main Street Bank has been that kind of partner to our company, in good times and …

  14. I have banked with Main Street Bank for two decades. I am continually impressed with the wonderful service. They have been a wonderful partner for my business. The team is topnotch.

  15. You will feel that this bank is home. The staff are enthusiastic and professional, especially Inna Voloshina, who helped me as much as possible. I am very grateful to them for their great help during my difficult times.

  16. This bank has done a tremendous job of ensuring that the company I work for has been able to navigate the COVID19 crisis and ensure that myself and all of our employees have remained gainfully employed. I couldn’t be happier with …

  17. It was a great experience working with Main Street Bank on applying for the PPP Loan and the PPP Loan Forgiveness application process. If I had any questions, the Commerical Loan Department was there to answer my questions. Please note that …

  18. A huge thank you to Annette Baker at Main Street Bank on Granger Blvd in Marlboro, I wish I could give you a gazillion ************************, because five stars isn’t even close to enough! I wrote that one a year ago, and today, June …

  19. We were recommended to go the Main Street Bank when we had to apply for a Mass Heat Loan for a new furnace for the house. Inna walked us through the whole process which turned out to be quick and easy. …

  20. As someone who oversees a number of Business I would strongly recommend Main Street Bank. They always provide an extremely high level of customer service to myself an team members. Their attention to detail allows me to focus on helping my …

  21. Amazing service, I worked with David Gentleman and he was indeed a Gentleman. Very very easy process with easy mode of communication. They could lock the rate and start the process amidst the covid19 situation when no other lenders were …

  22. The branch manager Inna was super helpful and very detailed in her explanations. I highly recommend the Kasasa Accounts that Main Street Bank has to offer. The benefits are better than the other banks in the area!

  23. Our Company became a client In January 2021 and it’s been nothing but a fantastic relationship with the ENTIRE Main Street Bank Team, I mean everyone! When MSB says they are community focused, they are not kidding you, period! Friendly, …

  24. As new customers of Main Street Bank, our experience has been outstanding at every step. The customer service and personal attention to our banking needs exceeds that of other larger banks. We appreciate banking that offers authentic customer support – Main Street Bank does just that. Thank you.

  25. Was frustrated with our previous banking partner and after an incredible recommendation, we decided to reach out to Main Street Bank and work with them. The onboarding process was super easy and incredibly friendly. Very excited to work with them!

  26. Inna at Main Street Bank was an absolute joy to work with. She walked us through each step of the process. She was very easy to communicate with by email and phone. We had a deadline to stick to and Inna made sure that the loan closed with …

  27. My mom and dad did their banking with Marlboro Savings Bank for many years and we have always been pleased with the personal service you and your fellow bankers gave to them,,,,, and then to my brother and me in the later years when they …

  28. Inna oversees the finest group of Customer Service Associates I have worked with at any Financial Institution. We maintain Business and Personal Accounts @ Main Street Bank even though we have relocated from MA to GA as a result of the excellent Customer Service available at Main Street Bank’s main office.

  29. Inna Voloshina is an incredible asset to Main Street Bank (Granger Blvd location). She has been extremely helpful regarding numerous banking and account related matters for our organization. She is professional, courteous and consistently …

  30. I have used Main Street Bank for the non-profit I manage for six years. The organization has been with the bank since our beginning back in ’82. One of the best local banks I have used. Inna Voloshina is the most professional and responsive …

  31. I couldn’t be more pleased with Main Street Bank. I have a number of small businesses in New Hampshire and Main Street Bank is the only bank I will use. The boutique customer service allows my team to operate more efficiently. Their team …

  32. their correspondence and now their online Vid chat feature is amazing. Literally had a non-urgent question and they sent me an answer almost Immediately- it was almost Like live chat. these Guys are super responsive – and thus appreciated! Thnx Main St. Bank!

  33. We worked with Michael Glynn for our recent mortgage, and he and his team were amazing! They kept us informed the whole time, were clear with what they needed and when. They even were great working directly with our attorney to ensure a …

  34. I love this place! I never thought I could receive such great customer service from a bank. I know people on a first name basis and they know me. They are also always looking out for ways to make my experience better. …

  35. This is my second loan experience with Main Street Bank. Both loans were processed in a professional and expeditious manner. Main Street’s ability to electronically send and receive encrypted documents in a secure and safe manner enabled me …

  36. I am shocked by the unprofessional email and phone call requesting additional payments on our mortgage. No way to ascertain identity. Expect a request in mail on letterhead.

  37. Great experience working with both Sergio and Virginia. They handled some considerable challenges of a difficult loan with patience and professionalism. Main Street Bank is a great bank with great people.

  38. We have been customers of Main Street Bank for more than 30 years and love that they are our home town bank that offers all of the products that meet our needs. We recently did both an equity line and home heat loan with Inna and know …

  39. The bank has always been responsive to our needs and places a premium on relationship-building. Rebecca and the Northborough branch make me feel truly valued as a client.

  40. The Cash Management team was VERY HELPFUL on my recent issue with trying to send an ACH. They gave me detailed instructions and walked me through the process until I was able to complete the transaction. They even called me back to give me more information. Great customer service! Thank you

  41. Huge thank you to Main Street Bank and especially Bill Greene for helping us obtain a construction loan on our Cape Cod property . Bill’s professionalism and friendly personality took us step by step throughout the entire process. Look forward to continuing our relationship for all our future banking needs.

  42. I had the opportunity to utilize Main Street Bank’s “Video Connect” virtual help option. Highly recommend. Maria was fantastic. I accomplished what I needed to – and from the comfort of my office! Thank you!

  43. Martin, the loan specialist, is amazing! He helped me finance two homes and it was the best experience ever. Martin is very professional, responsive and knowledgeable. I would never go to any other bank! Great experience, very satisfied!

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