Majors Medical Service is a qualified, accredited DMEPOS Competitive Bid Program supplier with winning bids and an exclusive Medicare … See more
Read More| Thursday | 8:30AM to 5PM |
| Friday | 8:30AM to 5PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 8:30AM to 5PM |
| Tuesday | 8:30AM to 5PM |
| Wednesday | 8:30AM to 5PM |
2601 W Mockingbird Ln # 101, Dallas, TX 75235
Great experience getting set up with a CPAP. Friendly and helpful staff showed me how to use the machine, assisted in picking a mask, and answered all questions.
Excellent service
Quick service
They are the best
Fast and effective
Great service
Quick, helpful and courteous.
Profesional and attentive service
very helpful from the start
Excellent advice, service and prompt.
Very efficiently handled.
Great people and fast service
Great service! Thanks!
Jessica is very helpful.
Very courteous and helpful
Worst company even please be carful and use someone else.
Helpful, to the point, fair delivery time.
Very bad customer service. I had to do all the follow up. No communication.
Much improved service…I’m a long time customer.
Great company and excellent customer service.
Courteous, responsive, efficient consistently
Very good company with very good customer service.
Long wait time on phone. Question was answered.
Super helpful and very pleasant staff
have had nothing but positive information and help from Christi Ward at the Dallas store.
Very Helpful. Great Experience.
Thanks
Thank.you so much for your services meghan love ya service. Very much
Friendly, easy to talk too, do not have any negative remarks
Majors Medical is efficient and responsive to my calls and requests.
Always receive great customer service when dealing with Majors Medical
Always delivers courteous & prompt service.
They are not good at returning calls and it is difficult to talk to someone when calling them. Still waiting for a call back from 4 days ago!
Good customer service and quality products
Very professional. Very prompt service. Great products.
Everything went as scheduled. Staff and attendands were well informed and throrough.
I agree. If I could leave a zero, I would. They might give AT&T a run for the worst customer service in the area.
Employees were friendly, knew their products,eager to help and answered my questions..
Always have what i need in stock. They ship quickly and the staff is always helpful
I went to visit because I had many questions about my bipap machine.Melissa was my respiratory therapist and she helped me 100% answered all my questions … thanks Melissa
M.M.S. came out and brought equipment to the hospital to aid my son in his recovery, thank you great service!
Very kind employees. Very efficient good at follow up. Very professional. I recommend them highly.
Very responsive and keeps track of when I need to order new supplies. An effortless relationship!
Barry help with my CPAP orders and are very efficient I’m very happy with major medical
Staff was courteous and informative in the office when I needed assistance with supplies.
Excellent service and follow through from Christie Ward when recommend and fitting me with a CPAP mask
I have always found the folks at Majors Medical to be knowledgeable, personable and professional.
Had problems with CPAP mask and leakage. Worked with Kim and she did a great job for me.
very bad service. They never return calls. I will not use this medical equipment supply company if I had a choice.
Christi Ward always takes great care of us, on a monthly basis. We appreciate the personal attention!
They always remind me to order and rapidly deliver. Excellent customer service.
I have been Majors Medical Service for awhile now, never had any problems with their service.
The staff worked with me on getting the right equipment via phone. This saved me a lot time (travel time and time from work). I really appreciate everyone’s help.
Service is great. equipment has been good. People are friendly and helpful.
I called and got a lady named Kristin or kristi in supplies and she was so sweet she asked me about my day took my order and was human .the respitory department always helped me but she cared
I loved the experience with my son Nathan. He was put at ease and was helped to feel very comfortable!!!
Have only gotten a replacement hose thusfar.
Melissa is a very sweet, caring and knowledgeable person. She answered all my questions regarding my new cpap machine 😁 …
The most unethical or incompetent company I have ever dealt with. They attempt to ship and bill me when ever they desire or think they can in direct conflict with my directions. 4-6-20
I get CPAP equipment from them. Very good to deal with.
Operator keep transferring me to a mail box. No one returns call 🙁
11/01/2019. Update: Someone, finally returned call after a week.
Very good service……got my supplies as promised……order was complete and on time……they do a very good job!!!!
Jack Smith
Caring courteous and knowledgeable staff. Very accommodating and go the distance to make sure I have the equipment and supplies I need.
Usually have a quick and satisfying transnational experience. Changes in company policies and procedures could be transmitted to customers more effectively however.
Use Ft Worth, not Dallas. They many times do not call me for supplies order for C-pac. I have to call.
I have used Majors Medical for CPAP supplies for years and they are great and efficient to work with.
Always very helpful at resolving any issues with medical equipment that I need. Friendly and knowledgeable staff!
They have charged me 5 times more that the original cost of the nebulizer that I collected at pediatrician office when they assured it would get covered by my insurance.Un fortunately it was not covered.Mean while Major Medical raised …
We love major medical, they are great we get what we need we are glad to have them we we need something that have my rating #5
Have used Majors for years. They listen, take care of orders promptly and are reliable. Excellent service.
For c-pap supplies, no one does better than Majors. I’ve been using Majors for a long time, and they know what they are doing. Thanks Db
The absolute worst please don’t go there!
There was a different mask sent out to me.I called and they said they would send out the right one. Very easy.Compleated order .Shipping the right one.
Thanks
The people here were very helpful and polite. The owner took the time to explain every option I had and recommended what I should do. I was very happy with my experience here. A big THANK YOU to everyone there
They prompt me to replenish CPAP supplies and deliver promptly.
Christie Ward at Majors Medical Dallas is wonderful. She provides outstanding service and technical knowledge. We are blessed to have her assisting us!
I’ve never been to this place !! How are they sending me stuff about my son if we haven’t been here? And he don’t have a cpap machine either
We are my machine went out I stopped breeding 6% of the night they told me they had loans but I found out I couldn’t get a loan I’m black I see nothing but white come in there so I feel like it’s a black thing it’s a race that thing but I’m …
Great service. Worked me in and helped me with 4 people out due to covid! They are great!
Majors Medical provides me with and Oxygenator and a cpap with all the supplies necessary to keep my medical condition under control, and always hassle-free efficiency. This is the first Company of its kind that I could give such a testimonial. They are also very good people to work with.
Unbelievable, the young lady did not want to sell me a mask explain to her what masks I was looking for and the size. I strongly recommend no one going to this store for poor customer service.
Manny Martinez calls every month to make sure we get my grandma’s supplies on time. Fabulous service! I would recommend majors medical for anyone with medical equipment needs!!!!
I have had a great experience with Majors Medical in Dallas, Christy Ward has always been helpful to me when ordering my supplies and she provides excellent customer service.
Spent days and numerous phone calls attempting to get the rolator ordered for my elderly mom. No accountability, none. Order faxed and confirmed numerous times by the facility who had to order the equipment. …
The technician explained all about my cpap on how to use it, clean it etc
They were extremely helpful and patient
I went to their office to get a sleep machine. They offered several choices and a big selection of masks. I went with a full face mask since I am a mouth breather. I got my stuff and was out the door in 30 mins.
Majors Medical is the best medical supply company we’ve ever had I’ve been taking care of my mother for 10 years. She is now bedridden when we ordered the bedside commode she was walking but six months later doing COVID not walking she’s …
For Janet your service is excellent. I have used your company for several years and is always on time and service is always great. Thank You.
I recently went in for some medical equipment help I needed for my grandmother. The customer service was phenomenal. They patiently heard me out and helped with great delicacy. Definitely recommend This DME for the great service.
never go here in person. you stand around for 45 minutes to make a purchase. i tried to return the purchase and they would not take any of it back. Even though by LAW they have too. Do not GO HERE!! Its a miserable experience.
Quality products and great to patients. They really care about getting you the right equipment and staying on top of replacements.
My husband has been a customer of Major Medical for over 10 years great service no problems . Jessica was our go to person for his set up problems and supplys. This year we changed insurance for 2017 and had to switch company and that is the only reason we left Major Medical .
Great experience. On time, polite, clean van, friendly service. I am so happy – will definitely use again!!
I recently procured a new CPAP machine from MAJORS MEDICAL SERVICE and was in need of additional supplies as well as issues prohibiting my Sleep Doctor from accessing my CPAP data. L.J. took my call and took the necessary measures to resolve ALL my concerns & needs. THANK YOU L.J. !!! … Martin Hill
Order was a month late and then sent wrong tube for machine. Called and they said the correct one would be sent. Now 2 weeks later called again and told it was mailed yesterday because it had not been in stock.
They have always helped me with any problem.
I needed my face mask and they gathered everything and had it ready for pick.Called back and answered my questions about my order.
I have only used Majors Medical Services for my Scooter repairs and I must say they have the friendliest and professional staff. I love them
Majors medical has been awesome in helping me. There follow through is fantastic and the customer service is top notch. The make getting my supplies an easy task.
If I could leave a lower score I would. First the wheelchair was horrible quality and we paid extra to get a better quality. Then you add the lousy, discourteous, ineffective, unprofessional and still WRONG billing department and you have …
Never call or send supplies doctor has prescribed, and not sending over the right air pressure making my machine unusable and even though I didn’t set up automatic drafts, I received a bill stating that it would be deducted even though I …
Majors Medical went above and beyond to schedule delivery of a hospital bed within 24 hours. I can’t thank them enough for doing this with a very positive attitude and I truly got the feeling they wanted to help me because they understood my problem. Thank you again. I would recommend you guys to anyone I know.
The reorder system is very efficient and easy to use. Supplies are delivered on a timely basis and allows me to maintain the CPAP machine and supplies as needed. Very satisfied with MMS.
I wish I could leave negative stars. I hate this company so much and I never leave bad reviews for anyone, ever. But, I am starting today. …
The young man Christopher Bingabing was very patient and nice to me. He showed me how to work the bed and was proactive with taking care of me. I would like for him to be sent out for any of my needs. There was a bright light about him. God bless him.
I am very pleased with your staff, especially Maricela, Cipriana, Alli and Heather. They are always very friendly and courteous when I call for supplies or help. It is nice to be treated well on the phone. Thank you.
I can’t even imagine what the prior two reviews are talking about. We have had EXCELLENT service with Majors Medical Services. My husband has Multiple Sclerosis and we had received our wheelchair through Majors Medical several years prior …
I have been working with MMS for several years now. And I have seen a much improved customer service. Jessica Hill has been a lot of help with mask fit problems and learning how to use my new cpap machine.
Thank you, Jessica
I have been looking for a new medical supply company for CPAP supplies for my husband and myself for the last 3 years while I tried to get service from the local Fort Worth Lincare office. (See my review on their YELP page.) None of the …
I had been having air leakage around my CPAP full face mask. The mask was also causing pain across the bridge of my nose. When I called Majors, they asked me to come to their store. Christy Ward helped identify a mask that better fit me. I …
The communication between the departments in this office is lacking. People are calling families to set up appointments when the person they’re calling about is deceased.
Great staff and excellent customer service. Very knowledgeable and was able to answer all of my questions. They made my experience a very calming one especially since this was my first time using the Cpap
No issues with the nebulizer so far. Was issued from my sons pcm. I had to call to update my insurance information with them and were easy to work wih.
I cannot brad enough about Christie Ward in Respiratory for the outstanding customer service she renders! We have been customers for several years. I will say the customer service has increased since our introduction to Christie. I highly recommend Majors Medical for all your Respiratory needs.
I have all of my sleep apnea respiratory needs met by Majors Medical Services. Their representative Christy Waller is superb and I have never been disappointed with her friendly, prompt and courteous services she has rendered.
I was having troubles with my cpap machine. When I took the cpap to Majors Medical to have them look at it sparks came flying in out of it. I am so grateful to Christie and team for giving me a loner cpap machine until I can get a new one. …
I would like to mention Ashley, in the mobility department, she has been wonderful in assisting me with providing a ROLLATOR to one of my Residents. Although it was a lengthy process, mostly from my Physicians end, we were able to get the …
I love Christi Ward. She is always smiling, laughing, such a sweet person! She is the one who has stuck by me in getting the correct mask to use on for my cpap Machine n it that doesn’t work then she keeps on trying for you. If you are …
We we’re blessed to have Jessica Kill sent to us to explain how to use the machine. Answered all our questions and assured my husband that she’s available to answer questions until he’s comfortable using the machine. My husband is very grateful to her.
Been trying to get a wheelchair for my wife, ordered it Monday, called and kept getting the runaround..talked to several people and they kept referring me to other departments. Sorry company to do business with.
Have been a customer for years. Easy to order my supplies. Gets here quick and all orders are correct and supplies are good quality.
It is rare but my CPAP machine developed a problem which needed service. Christi went over everything on the phone and then helped me when I brought it in to the office. I now have a loaner machine which I will keep until mine is repaired. All things considered, this event was handled very well. Thank you Christi and Majors Medical!
Worst customer service ever!!! Were suppose to deliver a hospital bed to my non-ambulatory father. I called to confirm the day and time of delivery the afternoon before. One hour before the expected delivery time, they call to tell me …
Won’t even give them a a star. The account manager and whoever it was that was supposed to help me when I got an error on my
CPAP machine were both rude. They said I should have known there was a filter on …
Amazing Place and Customer service is unmatched! Andrea was amazing in working to complete our order for a medical bed for my grandmother. Always responded super quickly!
Megan handles my supplies. She calls monthly and is always very polite and helpful. I have never had an issue with getting my orders in a timely manner. Very sweet girl.
I have found everyone at Majors Medical to be much better organized than companies I’ve used in the past. I really really appreciate the radio of cost to equipment needed. I highly recommend this company!! …
I came to Fort Worth on a business trip and didn’t realize that I was missing a part of my CPAP circuit until it was time for bed. Had to rig the system to work for the evening. The next morning I called Majors Medical Services (I thought I …
Friendly staff and great service. I would recommend to anyone .
I have been a customer for over a year and I have yet to receive a correct order of parts for my cpap machine. They brought my machine to me at my house which I appreciated and told me they’d let me know when I needed to order replacement …
Melissa helped my husband with his cpap machine. She was very knowledgeable and incredibly polite throughout our time there. 100% satisfied with our experience here. Melissa was very helpful and awesome! Thank you.
Be very careful about accepting delivery of medical equipment, because if it doesn’t work for you, you cannot return it once you have signed for it. We got a folding commode that is not wide enough and has an uncomfortable seat. Medicare …
Major medical service was very good to me and time of need when I needed a power wheelchair They help me get a Even when I was in a manual chair they supplied my limb support Very good people will recommend them to any other person That are indeed
Eddie is incredible. He was very patient and helpful and me figuring out what type of mask that I was going to use. His suggestions an input help me finally figure it out. I would highly recommend you guys usually them! Thanks again Eddie!
This was my first time using this place and I have to say I am very impressed!! Customer service these days is not what it used to be, but Christi is amazing!! I had a problem with my cpap mask and she went above and beyond to make sure I …
Personnel at Majors are always very responsive and provide me with great service. They are a pleasure to talk to and address my issues promptly. Each encounter with Majors gets me the help and service I expect.
I appeared on Majors doorstep without an appointment. I had come by to look for a travel cpap. Christie Ward got to me very quickly. She was very positive, very knowledgeable, and very helpful. …
I’ve had good experiences with Majors since they have been my Provider. They are good about communicating with me and making sure I have the supplies I need in a timely manner. I appreciate them and their Services.
A great company to trust to get your medical supplies. I was recommended by a friend to contact Tiffany for help and was awesome. The Jessica who sit up my account was just as awesome. Thanks for taking care of my CPAP needs in record time ladies!
I get regular reminders for supplies and they handle it all in a timely, professional manner. …
Service is getting much better, I have been ordering supplies from Major for over 5 years and have had such a bad experience with this company in the past. But everyone is so nice and helpful, its hard to believe this is the same company. So thankful for the great service.
This place was highly recommended to me by my doctor’s office and that should have been a red flag to me since they were being somewhat pushy about it. I must say, Majors Medical was pretty quick about reaching out and sending me my CPAP …
Staff took the time to answer any questions I had and made recommendations for a smooth transition. Staff also followed up a couple of days after my equipment arrived to check my satisfaction and confirm all was working well.
Majors Medical is an absolute joy to work with. They are very kind, helpful, and professional. They respond well to the needs of their clients and are very cooperative to make sure the correct equipment is utilized in the best ways. I recommend them highly.
By far the BEST CUSTOMER service ever not to mention Melissa she’s so sweet and friendly she showed me how to use my daughters CPAP machine and she has so much patience and also Oscar the driver really nice and friendly guy he delivered my …
I received the CPAP equipment that I needed in good order. The only glitch involved the equipment being sent to an old address but we caught and corrected that before it became an issue.
The staff in the Respiratory Department were very helpful and professional. They answered all my questions about the CPAP recall and shipped my order quickly. I appreciate their help.
I was referred to Majors Medical for CPAP equipment and education. I found the whole process starting with insurance verification and ending with my mask choice – after being encouraged to try 3 – absolutely effortless on my part as the …
Christi met me with a smile and told me there would be a moments wait. I was fine with that. When we discussed my supply needs, she filled them. Than came my questions. My head strap had not been replaced since 2017. This was the cause …
I have very good experince about this company. Recently we bought a wheelchair from them. The employee name, Joe was very helpful. She spend so much time with mom doctor office to have correct order. Even I just found out how much she …
I thought Major Medical did a great job at addressing all of my concerns while using any of their products. I was shown how to use, care for and reorder products I needed. I felt the staff was thorough in their explanations. I had only one …
The service reps have always been very polite and helpful. I had no idea what I was doing when I made my first order and everything was explained and I have had no problem with ordering. If I happen to miss my order day, I receive a call. …
Our experience with Major’s was okay overall. There was poor communication when it came time to arrange the equipment pickup, which was frustrating to have to deal with while processing the death of a loved one.
Treated my daughter with amazing care. They even came back hours after being in the ER to check back in on her.
On my visit to pick up my Cpap mask and machine, I was shown how to operate, clean, and use my new equipment. Maricella spent a good deal of time to explain all of the details. The equipment has a lot going on and it made it easier to …
$2000 dollars for a non-motorized wheel chair! Watch out for your parents that might get cheated by this company!
I placed my CPAP supplies order on August 15th and got a shipping details email on August 16th. My order was allegedly delivered on August 24th to my apartment mailbox. I checked 3 days in a row and nothing. I emailed MMS and left 2 …
I needed an electric scooter because I was mobility impaired. The people at Majors worked for many weeks to try and get Medicare to approve it, but they were impossible to work with. I finally gave up and purchased one from Majors. They …
jessica was very nice and knowledgeable. my follow up has been a little less so.. 2 calls to her and 1 to respiratory to order. no reply after 2 days.
i know, however they are extremely busy so we’ll see..!!
I was highly impressed with their customer service policy, I recently picked up my equipment from Majors last week but had trouble with one of the parts. They offered to ship me a different model without having to ship the old one back.
BEWARE! I got a most basic rollator in their store which they said Medicare and my secondary insurance will paid for it. Now they bill me for a balance because they jack up the price!
I had the best help. Tom and Kassie did a superb job! Knowledgeable, helpful and respectful. I had a hip replacement and came in still with a walker. After a month a was walking with no help and back to normal! I really commend all the team!
I have had the WORST time trying to get a hold of the respiratory department in charge of CPAP machines. I had my physician send in a prescription for a CPAP. That was 6 weeks ago. Since then I have been calling the respiratory clinic …
My family member was ordered a rollater, they sent a walker. We are waiting on someone to call and fix this situation. No call yet. Update. Issue has been fixed. They came to the house and swapped out wrong item. They were very apologetic for error and not fixing it sooner.
Terrible, terrible customer service! I got the call in April to see what I needed. They said 7 to 10 working days. I had to call them in June!!! to see where it was. It had not been filled yet. Took me 4 phone calls to even speak to a person. Left messages but no one would call back. Terrible!
Friendly, helpful service. I had an appointment and the tech spent plenty of time with me to make sure I understood everything.
Majors Medical is the best! The staff there is wonderful! Out RT is A-mazing he goes above and beyond for my son. The supplies department is terrific and are always on top of getting our supplies out! Never had one issue try Majors Medical …
I finally received my ResMed CPAP machine in April 2022. It was ordered the first week of October 2021. There was a major backlog of CPAP machines due to a recall of Phillips CPAP machines and a associated class action lawsuit. Majors kept …
Ordered equipment 3 months ago and finally arrived. I would highly recommend to find another supplier of goods and services.
When I first got my CPAP machine, the service was great. But not that I’m in the 2nd or 3rd year, The service has down drastically. I’ve been trying for about 3weeks to get my 3 week supply. They sent a text, I answered all questions. Then …
Allocate yourself two hours to speak to someone. Say Two Our Fathers and Ten Hail Mary’s. Then realize you will never see your parts—but they will kindly bill you and charge Late fees for their failure. Save yourself, stay away.
I ordered CPAP supplies from this business, the ordering process was simple, fast and painless. The supplies arrived a few days later, in perfect condition. Great place to do business.
THE WORST DME COMPANY IN TEXAS ; NANCY ( THEMANAGER) was VERY RUDE UPON MY QUESTIONING , THE CEO ROBERT DOES NOT CARE ABOUT CUSTOMERS THE ENTIRE COMPANY ONLY WANTS MONEY FROM US , PLEASE GO ANYWHERE ELSE BUT HERE
Forced to use these people. Rehab ordered everything I supposedly needed (not blaming them for that) Told everyone that I have hard wood floors. So the bed I got was not what I was told it would be and it SLIDES with the slightest bump. …
I started calling M.M. on Monday and got someone at 3:45pm because of a meeting that lasted the majority of the day. Call back Wednesday and their closed. Don’t understand this company hours. Bad customer service.
Majors Medical had all the equipment I needed after a total hip replacement ready to go home with me when I was released. Good quality. They dealt with the hospital and my insurance company.
Thanks! Major Medical everyone was so polite including the driver of the delivery. Thank You so very much recommendation I will refer.A little extra stars. ⭐️ ⭐️⭐️⭐️⭐️
The employees are very friendly and helpful. If you have a problem, they will listen to it and try to help correct the problem. Phone reps are great. My only problem was getting through to them on the phone. (This is why I only gave 4 stars.) Leave a message – They WILL return your call.
They gave me great customer service! I had trouble getting my masks to fit properly and they patiently helped me every time I came in, with a smile!
Horrible customer service. Wait on hold for 30+ mins to be told I had no pickup for today, it was for yesterday but i scheduled the pickup for this day, Aug 12. Now I will have to wait til Aug 15. This is so inconvenient since my bed is …
It has been well over two months since we placed a order for my Autistic son’s wheelchair. He was do to have surgery two weeks After dropping off the Prescription and necessary paperwork from the doctors office. I have been playing phone …
I ordered powet wheel chair from Major Medical down town Dallas My power wheelchair was suppose to be delivered by 10:00 A.M. today the driver never showed up. Horrible Service. Unhappy Customer.
I appreciate the effort and hard work that Majors Medical staff has gone through to get me a replacement CPAP machine. With the backlog of orders, it took over 8 months for equipment to become available and Majors Medical was able to secure …