Yeah don’t go here . I’m going to try and switch my primary care to someplace else. This place man is terrible. I go there and tell them I’m having neurological symptoms from some mass or something in my neck and I don’t even see a doctor …
I have been with manet for many years, I cannot deal with their unprofessional anymore I am out with my kids this is very sad this place need to be close
Very uncaring and judgemental toward patients that have addiction issues. Very very unprofessional. I ask anyone to second guess their decision to get care here.
These people are saints. They are right there with anything you need. You can contact them via online and they reply in minutes. They generally care. Anyone who says otherwise just doesn’t know better. Highly recommended
Outstanding service for my needs. I likely would not put any effort into my health care if it were not for the efforts of the professionals with whom I have had any interaction. Thank you Manet!
Extremely poor services. Unprofessional staff, nurse and doctor. They messed up my appointment and refused to see me when I was in pain and having high hearth rate and fewer.
I’ve been to two different doctors there and both of them were extremely rude and cold. The people at the front desk are also rude and unqualified. Worst doctors office I’ve ever been to in my life!
Awful!!! They don’t return calls. Iv been waiting for my refills for weeks. In order to get refills or something faxed you have to actually show up there and watch them fax it. Last time I had to show up 4 times to get the papers faxed and …
There has been many times we have requested our doctors to approve of refilling a prescription. We do not get a response from the pharmacy a week later and we call Manet, but we still do not receive the refill.
The worst patient service in the world, you call them they put you on hold for 20 minutes and when you need them to do something for you it’s a hassle! Completely nightmare, don’t go to this place I’m switching my primary care to another location, never went thru so many nightmares in my life!
Im so impressed with professionalism of the Covid Vaccine clinic. What a wonderful experience. I witnessed staff very kindly dealing with a difficult patient complaining. These people are heros..Thank you All!
The medical practitioners are competent. The administrativw staff are both careless and unprofessional Physicians are not alerted in a timely fashion (or sometimes at all) to the arrival of their patients leading to lost session time and …
I was seeing Dr .Tsai for years. She told me I would have to take medication for my high cholesterol for the rest of my life even if I “became vegan and drank nothing but water”. This did not sit well with me. I was 40 at the time. I know …
When you finally learn that this place is awful and want to change practices, good luck getting the records. Waited over a year, called multiple times trying to transfer my daughters records, waited so long that new dr wasnt accepting new patients!! Got so frustrated I just kept her there!!
I adore the staff, pharmacists, and the flexibility of scheduling an appointments (skilled and warm front desk!), the nurses and technicians who have calmed my child.. Drs. Tsai, Bell and Butani have been keeping our family healthy for years; it’s a pleasure to have this solid and reliable team supporting us.
Avoid Manet at all cost! This is a unethical operation that plays games by misclassifiing their billing to insurance companies to maximize their financial gains at the ultimate expense of the patient. They have tried to take advantage of …
Lydy front desk receptionist ,she wears headscarf and she is Name hawra.
She ‘s Very rude and polite.
I don’t know why the Manager does’t Not say nothing.and HE keeps her working.
I”m telling you guys .this Lady she s Not good for customer Service At All
On the bright side, it was a fast in and out no waiting. However, they made numerous mistakes prior. When I called to make an appointment they told me the wrong date so I showed up not being able to get in. When I finally made it there a …
My first appointment with a primary doctor and it was a new doctor. I have some health issues GI, Back and some heart. I mentioned what I feel that may be wrong since I haven’t had a doctor in years and she wasn’t listening just hearing me. …
I have NO idea how the rating is possible this low. I have gone to Manet over and over again since moving from Canada, and I am blown away by their efficiency and professionalism. Dr. Ream Akeah is a dream. They are quick to respond on the …
This place is horrible. Administration and nurses/assistants are very rude and don’t let you get a word in to explain yourself or your situation. Then while standing at the desk waiting to get paperwork you overhear them talking poorly …
Time for a new doctors office. They are beyond unprofessional. I received bloodwork to test for Lyme disease may 25th…it’s now June 12th and I have received no results. Not to mention the medication I was on made me beyond sick (I reached …
I went to Manet to make company to my mother in law. I was disappointed with their services. My mother in law does not speak very well English and hoped to check in with the Asian lady. She was very rude when we asked to check in and she …
Very poor services. Unprofessional nurse assistant. Staff messed up the medical data and I as a patient had to notify and teach her how to correct the mistakes. Doctor was not listening and had to request three times to come in so that …
When my fiance called a receptionist, that said her name was Mel, she was absolutely disgustingly rude. She talked to him like a child and basically called him a liar. She didn’t say liar but she danced around it. She was so awful and I think something needs to be done.
If I could give this place zero stars i would. Forget getting a call back or a prescription you’ve been on for yrs called in..even though you give them a weeks notice. No one calls you back. My dr is out of the office and never responded to …
I have been a patient of Manet @snug harbor and I was pleased. I had left to go to Harvard Vanguard for convenience. FF 30y I went back to Manet@NQ and I love being a patient of the best. From the moment you walk you feel like a relief …
Super unprofessional. I called was put on a 20 minute hold and finally was told “Can I put you on hold? Thanks!” Click. Another 15 minute hold before I had to hang up and go into the office myself. The pharmacy consistently bungles …
Dr. Jessica Chen is amazing! One of the best primary care physician’s I’ve ever had and I’ve only been seeing her for a month. She makes you feel comfortable and actually listens to me if i have any problems or concerns. The front staff are …
On hold for over 2 hours. One hour in que position 1. Call started at 3:15 pm. This is ridiculous. It’s an urgent matter, but not for an ER visit. After 2:06 got a receptionist. She was nice. The answering/reception is the biggest problem. …
We’ve been to see Dr. Akkeh, very nice, knowledgable and patient. We will definitely go to see her again. However, this review is about the facility and rest of the staff, NOT the doctor and her assistant. …
I WOULD’VE given Manet Community Health Center five gold stars,because they really are one of the best Medical facilities that I have ever been a patient of! BUT, the biggest and worst problem that I can say about Manet is Reception! MANET …
I went to Manet for years. There were always difficulties with scheduling appointments and rude front desk employees. The last straw came when I was trying to get the school form for my daughter starting kindergarten. I would call, they …
Worst clinic ever !!!! I would never recommend anyone to go here. They do NOT communicate with patients very well at all and they seem to not care. From the representatives on the phone who all sound like they don’t care about you, they job …
Lydy front desk receptionist extremely rude and unprofessional .
She asked me an embarrassing and silly question outside of her job and doctor’s appointment. Her questions have nothing to do with her specialization as the …
I’d give zero stars. Just awful. Never give you your test results back. Rude on the phone. Doctors don’t take anything seriously. Always changing appointments last minute. Do. Not. Go. Here.
My kids see Dr. Dakkak (she is fantastic!) However, I am NEVER able to get through when I call them to schedule, reschedule, or speak to a nurse. The nurse takes a while to call back as well. I am placed on hold for a minimum of 15-20 min …
I have been a patient of Manet for at least 4 years and was never treated the I was treated by the Nurse Aly. She is an excellent professional and a great human with such angel hands to treat patients. 👏🏾🌸👏🏾🌸👏🏾🙏GRATITUDE Aly keep up the good work and the patients will appreciate. …
Lyly front desk receptionist extremely rude and unprofessional . As a new patient coming in here no one should be treated like how lyly treated my mother and her son turned away due to not having insurance they should have better …
Our family has had excellent care and experiences at the North Quincy location of Manet Community Health. I love my doctor there! Last week I had a physical, and afterwards went down to the lab for blood draws for some requested tests. The …
By far the worst experience I have ever had in my life. I have been trying to see a specialist which I need a referral for, I’m in pain every single day. I have called Manet multiple times the wait times are ridiculous, calls are dropped …
Won’t call back or refill prescriptions. These are non-controlled, non-narcotic normal prescriptions but the doctors won’t call back for week(s). Unacceptable.
Doc herself is nice but everyone else especially the secretary is Horrible horrible customer service. The people answering the phone act like I’m an inconvenience to them. Like sorry I don’t feel good and wanna get checked out. They don’t …
Absolute worst doctors office I’ve ever been to, never mind receiving a phone call back. After calling to speak with a doctor or nurse 5 hours went by and reception told me nobody viewed the message and sounded as if she couldn’t care less.
The only reason I gave mannet two stars was for the receptionist and the nurses. The doctor I saw was obviously over worked, or and on too many patients. It’s like a revolving door in there they want to get you in and out as soon as …
N . Quincy no wait helpful in ALOT of ways but I really don’t think too knowledge or not listening to concerns I haven’t had a physical in eight years yet not even a full blood panel was done my first visit and addition my cholesterol I was …
I called the on call today because I am in a ton of pain in need of an antibiotic I took an at home UTI test and I have the infection there are no urgent cares open near me today they told me I need to do a urine at one… despite me saying …
Yeah don’t go here . I’m going to try and switch my primary care to someplace else. This place man is terrible. I go there and tell them I’m having neurological symptoms from some mass or something in my neck and I don’t even see a doctor …
So unprofessional!!!
Welcoming very nice
Very discrimination and prejudice health care.
This place reminds me of a third world medical practice. It sucks.
Very Bad service especially the front desk , i will never been there again
All of a sudden they make you a Type 2 Diabetes patient in your absence and without a blood test !!!
Simply put: worst billing department and management I’ve had to deal with.
It gets a 1 star because there’s no zero star option. Avoid.
I have been with manet for many years, I cannot deal with their unprofessional anymore I am out with my kids this is very sad this place need to be close
I’ve been going here for 12 years and never had a problem.friendly staff all around.
I have great experience , doctor vikram butani and oumayma social worker are great stuff and good helper
Not very caring..the nurses n doctors don’t go that extra mile to help anyone.. Quite sad really. Not a Nice place.
Very uncaring and judgemental toward patients that have addiction issues. Very very unprofessional. I ask anyone to second guess their decision to get care here.
Slow Service, not recommended at all!
Very bad customer service! The girl in the front desk was very arroagant and they did not accomodate me or help me at all!
They never answer the phone. Que 1 for 2 hours while I’m at the hospital. Unacceptable.
The woman at Manet who helped me with my health insurance application was so caring, helpful and informative. I would HIGHLY recommend.
These people are saints. They are right there with anything you need. You can contact them via online and they reply in minutes. They generally care. Anyone who says otherwise just doesn’t know better. Highly recommended
You can never get a hold of your own dr when you really need something! I would never reccomend them to anyone
Outstanding service for my needs. I likely would not put any effort into my health care if it were not for the efforts of the professionals with whom I have had any interaction. Thank you Manet!
The staff here is so caring, from checking in to your appointment , the medical assistants Working with your provider and the qualifed. Prof
Dr. Dakkak is absolutely amazing! Highly recommend her especially if you are in need of an OBGYN provider. Very personable and understanding. 😊 …
Extremely poor services. Unprofessional staff, nurse and doctor. They messed up my appointment and refused to see me when I was in pain and having high hearth rate and fewer.
I’ve been to two different doctors there and both of them were extremely rude and cold. The people at the front desk are also rude and unqualified. Worst doctors office I’ve ever been to in my life!
Awful!!! They don’t return calls. Iv been waiting for my refills for weeks. In order to get refills or something faxed you have to actually show up there and watch them fax it. Last time I had to show up 4 times to get the papers faxed and …
If you send them a message through the portal. Good luck you might get A response days later! Then when you call You’re on hold for an hour
There has been many times we have requested our doctors to approve of refilling a prescription. We do not get a response from the pharmacy a week later and we call Manet, but we still do not receive the refill.
The worst patient service in the world, you call them they put you on hold for 20 minutes and when you need them to do something for you it’s a hassle! Completely nightmare, don’t go to this place I’m switching my primary care to another location, never went thru so many nightmares in my life!
Im so impressed with professionalism of the Covid Vaccine clinic. What a wonderful experience. I witnessed staff very kindly dealing with a difficult patient complaining. These people are heros..Thank you All!
The medical practitioners are competent. The administrativw staff are both careless and unprofessional Physicians are not alerted in a timely fashion (or sometimes at all) to the arrival of their patients leading to lost session time and …
Excruciatingly long waits, feels like being in an underdeveloped country with limited resources on a good day.
I was seeing Dr .Tsai for years. She told me I would have to take medication for my high cholesterol for the rest of my life even if I “became vegan and drank nothing but water”. This did not sit well with me. I was 40 at the time. I know …
When you finally learn that this place is awful and want to change practices, good luck getting the records. Waited over a year, called multiple times trying to transfer my daughters records, waited so long that new dr wasnt accepting new patients!! Got so frustrated I just kept her there!!
I adore the staff, pharmacists, and the flexibility of scheduling an appointments (skilled and warm front desk!), the nurses and technicians who have calmed my child.. Drs. Tsai, Bell and Butani have been keeping our family healthy for years; it’s a pleasure to have this solid and reliable team supporting us.
Avoid Manet at all cost! This is a unethical operation that plays games by misclassifiing their billing to insurance companies to maximize their financial gains at the ultimate expense of the patient. They have tried to take advantage of …
Lydy front desk receptionist ,she wears headscarf and she is Name hawra.
She ‘s Very rude and polite.
I don’t know why the Manager does’t Not say nothing.and HE keeps her working.
I”m telling you guys .this Lady she s Not good for customer Service At All
On the bright side, it was a fast in and out no waiting. However, they made numerous mistakes prior. When I called to make an appointment they told me the wrong date so I showed up not being able to get in. When I finally made it there a …
My first appointment with a primary doctor and it was a new doctor. I have some health issues GI, Back and some heart. I mentioned what I feel that may be wrong since I haven’t had a doctor in years and she wasn’t listening just hearing me. …
I have NO idea how the rating is possible this low. I have gone to Manet over and over again since moving from Canada, and I am blown away by their efficiency and professionalism. Dr. Ream Akeah is a dream. They are quick to respond on the …
This place is horrible. Administration and nurses/assistants are very rude and don’t let you get a word in to explain yourself or your situation. Then while standing at the desk waiting to get paperwork you overhear them talking poorly …
Time for a new doctors office. They are beyond unprofessional. I received bloodwork to test for Lyme disease may 25th…it’s now June 12th and I have received no results. Not to mention the medication I was on made me beyond sick (I reached …
I went to Manet to make company to my mother in law. I was disappointed with their services. My mother in law does not speak very well English and hoped to check in with the Asian lady. She was very rude when we asked to check in and she …
Very poor services. Unprofessional nurse assistant. Staff messed up the medical data and I as a patient had to notify and teach her how to correct the mistakes. Doctor was not listening and had to request three times to come in so that …
When my fiance called a receptionist, that said her name was Mel, she was absolutely disgustingly rude. She talked to him like a child and basically called him a liar. She didn’t say liar but she danced around it. She was so awful and I think something needs to be done.
If I could give this place zero stars i would. Forget getting a call back or a prescription you’ve been on for yrs called in..even though you give them a weeks notice. No one calls you back. My dr is out of the office and never responded to …
always responsive and received a timely support… great work Manet Quincy team
I have been a patient of Manet @snug harbor and I was pleased. I had left to go to Harvard Vanguard for convenience. FF 30y I went back to Manet@NQ and I love being a patient of the best. From the moment you walk you feel like a relief …
Super unprofessional. I called was put on a 20 minute hold and finally was told “Can I put you on hold? Thanks!” Click. Another 15 minute hold before I had to hang up and go into the office myself. The pharmacy consistently bungles …
Dr. Jessica Chen is amazing! One of the best primary care physician’s I’ve ever had and I’ve only been seeing her for a month. She makes you feel comfortable and actually listens to me if i have any problems or concerns. The front staff are …
On hold for over 2 hours. One hour in que position 1. Call started at 3:15 pm. This is ridiculous. It’s an urgent matter, but not for an ER visit. After 2:06 got a receptionist. She was nice. The answering/reception is the biggest problem. …
We’ve been to see Dr. Akkeh, very nice, knowledgable and patient. We will definitely go to see her again. However, this review is about the facility and rest of the staff, NOT the doctor and her assistant. …
The primary care doctors I get and like seem to not stay around for more than a few years.
I WOULD’VE given Manet Community Health Center five gold stars,because they really are one of the best Medical facilities that I have ever been a patient of! BUT, the biggest and worst problem that I can say about Manet is Reception! MANET …
I went to Manet for years. There were always difficulties with scheduling appointments and rude front desk employees. The last straw came when I was trying to get the school form for my daughter starting kindergarten. I would call, they …
Great customer service
Worst clinic ever !!!! I would never recommend anyone to go here. They do NOT communicate with patients very well at all and they seem to not care. From the representatives on the phone who all sound like they don’t care about you, they job …
Lydy front desk receptionist extremely rude and unprofessional .
She asked me an embarrassing and silly question outside of her job and doctor’s appointment. Her questions have nothing to do with her specialization as the …
I’d give zero stars. Just awful. Never give you your test results back. Rude on the phone. Doctors don’t take anything seriously. Always changing appointments last minute. Do. Not. Go. Here.
My kids see Dr. Dakkak (she is fantastic!) However, I am NEVER able to get through when I call them to schedule, reschedule, or speak to a nurse. The nurse takes a while to call back as well. I am placed on hold for a minimum of 15-20 min …
I have been a patient of Manet for at least 4 years and was never treated the I was treated by the Nurse Aly. She is an excellent professional and a great human with such angel hands to treat patients. 👏🏾🌸👏🏾🌸👏🏾🙏GRATITUDE Aly keep up the good work and the patients will appreciate. …
Lyly front desk receptionist extremely rude and unprofessional . As a new patient coming in here no one should be treated like how lyly treated my mother and her son turned away due to not having insurance they should have better …
Our family has had excellent care and experiences at the North Quincy location of Manet Community Health. I love my doctor there! Last week I had a physical, and afterwards went down to the lab for blood draws for some requested tests. The …
By far the worst experience I have ever had in my life. I have been trying to see a specialist which I need a referral for, I’m in pain every single day. I have called Manet multiple times the wait times are ridiculous, calls are dropped …
Won’t call back or refill prescriptions. These are non-controlled, non-narcotic normal prescriptions but the doctors won’t call back for week(s). Unacceptable.
Doc herself is nice but everyone else especially the secretary is Horrible horrible customer service. The people answering the phone act like I’m an inconvenience to them. Like sorry I don’t feel good and wanna get checked out. They don’t …
Absolute worst doctors office I’ve ever been to, never mind receiving a phone call back. After calling to speak with a doctor or nurse 5 hours went by and reception told me nobody viewed the message and sounded as if she couldn’t care less.
The only reason I gave mannet two stars was for the receptionist and the nurses. The doctor I saw was obviously over worked, or and on too many patients. It’s like a revolving door in there they want to get you in and out as soon as …
N . Quincy no wait helpful in ALOT of ways but I really don’t think too knowledge or not listening to concerns I haven’t had a physical in eight years yet not even a full blood panel was done my first visit and addition my cholesterol I was …
I called the on call today because I am in a ton of pain in need of an antibiotic I took an at home UTI test and I have the infection there are no urgent cares open near me today they told me I need to do a urine at one… despite me saying …