Homeowner rates skyrocketed over the last two years. Mot thrilled but it had been a while since an increase. Recent auto accident claim was handled professionally and timely. Longtime custome.
I thought Mapfre was the best insurance until my policy went to Ramon Ernesto Lopez-Ochoa. He NEVER returned any calls when I needed to update. So I had to cancel my policy. And to do that I’m supposed to go through him. He’s a joke.
Absolutely the worst ripoff insurance agency out there. They were beginning to charge me 2x more than anyone else for the same policy features, they didn’t use my Accident Forgiveness when someone hit me, and they tried to stick me with me …
My auto insurance agent is always so pleasant to me.
I appreciate my senior discount & my low mileage.
I drive locally not too far, she’s a 2009 Hyundi.
They lied! They leave you hanging there. Claim is reported since 11/21/2022 and it has been 3 weeks. No adjuster ever called any of the numbers left on the claim. No adjuster come to check my car’s status. When it comes to auto collision, …
MAPFRE is a good insurance program at a reasonable price. They get their adjusters out quickly. You have to use repairers in network. I get my insurance through AAA.
We added a car, sold a car and got hit by someone all in the same week. I am so happy with the service we got through Mapfre and our agent and the claims people. We’ve been with them for years and will be for many more!
Had to deal with, at least, four different adjusters for a $750 physical damage claim. Their “team” approach not necessarily bad but depending upon the adjuster who takes your call you’re going to experience a varying degree of service, responsiveness and professionalism.
I’ve had nothing but good things happen as far as my insurance needs are concerned. My insurance agent is very knowledgeable eager and able to help anytime that I have called. I definitely would recommend them to a friend.
Renewal process is easy and very clear. We had an accident earlier this year. No one in our car at the time. Mapfre handled it well, kept us informed, and was very fair about the resolution of the claim.
My experience with Mapfre Insurance in Winchester has been professional and competent in working with me as newly relocated from Ohio to Massachusetts. Assisted me in all the new requirements and restrictions for my automobile insurance and required apartment dwelling insurance. More than accommodating for my needs.
The few times I had questions, no matter how simple; the representative was real patient very professional and very courteous. As soon as I am able to purchase another vehicle, I definitely will return as a satisfied customer.
I am very pleased with the way the whole transaction with Hansen’s Auto Body was handled – friendly, accommodating, knowledgeable owner, explained everything to me in “my language” – a very pleasant experience. I highly recommend their quality service.
When filing my claim, I interacted with several members of the MAPFRE team and found — without exception — that each employee was courteous, helpful and patient. …
I have been very impressed by the claim service provided by MAPFRE. They are fast, efficient and worked seamlessly with my collision shop. And their premiums are reasonable. I would definitely recommend them.
When ever I have a problem or a question I call my agent in Gloucester, Prince Insurance, they are the best. I love working with them and they always treat me professionally, and if they don’t have the answer, they tell me we will get back …
We have been with MAPFRE for many years. We are pleased with their service. The insurance premium is reasonable, and the representatives are amiable and professional. The claim process is straightforward and smooth.
We were rear ended in our brand new car with 700 miles on it. Mapfre was absolutely amazing! Wonderful, competent, kind people at every level, in every department. They give Insurance companies a great name and that’s so unusual. Thank you …
I have (unfortunately) needed to deal with a few claims. Some at fault and some not. Every person I dealt with were friendly and attentive. Even on the other side, as a practitioner, dealing with medical claims are the easiest compared to other companies. I wouldn’t leave Mapfre at this point even if I was to save money.
I would never recommend this insurance. My truck was hit while parked (completely not at fault) was able to get the drivers information and everything with his insurance went fine until I had to go pick up my truck from getting fixed. …
It works fine if I do not make a claim. I suppose it has paid for some previous fender-benders that I do not recall. But our Honda Accord developed mold. First, the Honda dealer convinced me to get it cleaned for $2000+, and months later …
I had a discrepancy in the amount of the renewal premium for my auto insurance policy i.e. I was quoted two different amounts. I paid the higher amount only because I was up against the renewal date. Thereafter, I contacted the Company to …
Competitively priced. All of the correct coverages. easy to navigate my account on the website. Offers many local community discounts (ie Pan Mass Challenge donation of $25.00 or more usually results in a premium credit of $65.00). …
I am sure they are busy I get it. Not one to write bad reviews. They deserve this one. Was in a minor accident. They would not approve the work on my car for weeks! …
MAPFRE has always covered anything that happens. The agents are professional, supportive and knowledgeable. I had different insurance before where I was left to fend for myself. With MAPFRE, you have someone by your side helping you …
I recently switched my auto and home insurance to Mapfre and have the best experience starting the David who signed me up. I’ve never had such professional representatives during every single call. They’re always readily available with …
They have really improved their system in recent years. I have searched around for car insurance quotes and in the end stayed with this company because they had the best rate for me. And they give me a discount for being a long time customer without any accidents on my record.
Insurance company was pleasant to do businesses with. After going with an agent for over 50 years MAPFRE made it very easy to both enroll and renew our insurance for both auto and homeowners. Also during the year I had a question and associate was available to assist in my concerns.
Homeowner rates skyrocketed over the last two years. Mot thrilled but it had been a while since an increase. Recent auto accident claim was handled professionally and timely. Longtime custome.
I thought Mapfre was the best insurance until my policy went to Ramon Ernesto Lopez-Ochoa. He NEVER returned any calls when I needed to update. So I had to cancel my policy. And to do that I’m supposed to go through him. He’s a joke.
Absolutely the worst ripoff insurance agency out there. They were beginning to charge me 2x more than anyone else for the same policy features, they didn’t use my Accident Forgiveness when someone hit me, and they tried to stick me with me …
My sister used Mapfre for several years for auto insurance and was very satisfied. Very prompt service and no problems in receiving vehicle repairs. …
My auto insurance agent is always so pleasant to me.
I appreciate my senior discount & my low mileage.
I drive locally not too far, she’s a 2009 Hyundi.
They lied! They leave you hanging there. Claim is reported since 11/21/2022 and it has been 3 weeks. No adjuster ever called any of the numbers left on the claim. No adjuster come to check my car’s status. When it comes to auto collision, …
MAPFRE is a good insurance program at a reasonable price. They get their adjusters out quickly. You have to use repairers in network. I get my insurance through AAA.
MAPFRE came through quickly when my car was totaled. They provided great assistance and support. I received my compensation check in no time!
We added a car, sold a car and got hit by someone all in the same week. I am so happy with the service we got through Mapfre and our agent and the claims people. We’ve been with them for years and will be for many more!
Had to deal with, at least, four different adjusters for a $750 physical damage claim. Their “team” approach not necessarily bad but depending upon the adjuster who takes your call you’re going to experience a varying degree of service, responsiveness and professionalism.
I’ve had nothing but good things happen as far as my insurance needs are concerned. My insurance agent is very knowledgeable eager and able to help anytime that I have called. I definitely would recommend them to a friend.
Renewal process is easy and very clear. We had an accident earlier this year. No one in our car at the time. Mapfre handled it well, kept us informed, and was very fair about the resolution of the claim.
My experience with Mapfre Insurance in Winchester has been professional and competent in working with me as newly relocated from Ohio to Massachusetts. Assisted me in all the new requirements and restrictions for my automobile insurance and required apartment dwelling insurance. More than accommodating for my needs.
The few times I had questions, no matter how simple; the representative was real patient very professional and very courteous. As soon as I am able to purchase another vehicle, I definitely will return as a satisfied customer.
I am very pleased with the way the whole transaction with Hansen’s Auto Body was handled – friendly, accommodating, knowledgeable owner, explained everything to me in “my language” – a very pleasant experience. I highly recommend their quality service.
When filing my claim, I interacted with several members of the MAPFRE team and found — without exception — that each employee was courteous, helpful and patient. …
I have been very impressed by the claim service provided by MAPFRE. They are fast, efficient and worked seamlessly with my collision shop. And their premiums are reasonable. I would definitely recommend them.
When ever I have a problem or a question I call my agent in Gloucester, Prince Insurance, they are the best. I love working with them and they always treat me professionally, and if they don’t have the answer, they tell me we will get back …
We have been with MAPFRE for many years. We are pleased with their service. The insurance premium is reasonable, and the representatives are amiable and professional. The claim process is straightforward and smooth.
We were rear ended in our brand new car with 700 miles on it. Mapfre was absolutely amazing! Wonderful, competent, kind people at every level, in every department. They give Insurance companies a great name and that’s so unusual. Thank you …
I have (unfortunately) needed to deal with a few claims. Some at fault and some not. Every person I dealt with were friendly and attentive. Even on the other side, as a practitioner, dealing with medical claims are the easiest compared to other companies. I wouldn’t leave Mapfre at this point even if I was to save money.
I would never recommend this insurance. My truck was hit while parked (completely not at fault) was able to get the drivers information and everything with his insurance went fine until I had to go pick up my truck from getting fixed. …
It works fine if I do not make a claim. I suppose it has paid for some previous fender-benders that I do not recall. But our Honda Accord developed mold. First, the Honda dealer convinced me to get it cleaned for $2000+, and months later …
I had a discrepancy in the amount of the renewal premium for my auto insurance policy i.e. I was quoted two different amounts. I paid the higher amount only because I was up against the renewal date. Thereafter, I contacted the Company to …
Competitively priced. All of the correct coverages. easy to navigate my account on the website. Offers many local community discounts (ie Pan Mass Challenge donation of $25.00 or more usually results in a premium credit of $65.00). …
I am sure they are busy I get it. Not one to write bad reviews. They deserve this one. Was in a minor accident. They would not approve the work on my car for weeks! …
MAPFRE has always covered anything that happens. The agents are professional, supportive and knowledgeable. I had different insurance before where I was left to fend for myself. With MAPFRE, you have someone by your side helping you …
I recently switched my auto and home insurance to Mapfre and have the best experience starting the David who signed me up. I’ve never had such professional representatives during every single call. They’re always readily available with …
They have really improved their system in recent years. I have searched around for car insurance quotes and in the end stayed with this company because they had the best rate for me. And they give me a discount for being a long time customer without any accidents on my record.
Insurance company was pleasant to do businesses with. After going with an agent for over 50 years MAPFRE made it very easy to both enroll and renew our insurance for both auto and homeowners. Also during the year I had a question and associate was available to assist in my concerns.